Help me guys...It seems my wizard is doomed ???? - 8125, K-JAM, P4300, MDA Vario General

Hello everybody,
This happ 2 weeks before.....
I charged my wizard(imate k-jam) and kept it in my pocket (it was working at that time),Then when i reached my college i took my phone out of my pocket and it was turned off....I tried to switch it on but it just wouldn't turn on... So i went to an authorised dealer who is 40 km away from my home and gave it for service (my warranty got void last this nov)...After two days he said that my power circuit was shot and the display strip was also damaged and told him to get it done and again the next day he called me and said that the sliding drive was damaged and the approx price to repair my phone would be 6500 inr plus 12.36% tax (1 inr = 50 $)......I dunno wat to do ......... is he trying to cheat or is he telling the truth (he is the only authorised dealer in my state)................

chaksashi said:
would be 6500 inr plus 12.36% tax (1 inr = 50 $
Click to expand...
Click to collapse
If your math was correct, the repair cost would be over $300,000 dollars, roughly the cost of a large home in the U.S., or about the price of ten mid-sized automobiles. You have your numbers reversed... $1USD = 49INR
So, naturally, I used the internet to find the actual cost in USD of 6500 Indian rupees...it's about $132USD. This is about the cost of a used Wizard on eBay, so my suggestion to you is if you are really happy with your phone, overall, let them do the repairs. If you can live with getting a replacement, I strongly suggest you look at eBay.
If your phone service provider offers discounts with new contracts (and I can't think of any that don't), you might just consider getting a new device altogether...The new HTC Touch Pro is quite nice, depending upon your provider.

Related

Best place to buy Magician in the EU?

Hi,
I'm looking to buy Qtek S100/XDA Mini/MDA Compact in the EU, would love some recommendations. It is really expensive in Sweden, so I thought of buying it elsewhere.
Thanks! :wink:
tc08 said:
Hi,
I'm looking to buy Qtek S100/XDA Mini/MDA Compact in the EU, would love some recommendations. It is really expensive in Sweden, so I thought of buying it elsewhere.
Thanks! :wink:
Click to expand...
Click to collapse
www.mobilejoker.de
426Euros.
www.blueshop24.de via ebay.
I bought 4 MDA Compacts on 18th Dec and had them in my hand via ups on the 24th in Spain, and they only charged 20 euros for shipping. Highly recommended
Are they Sim-Locked?
I also bought mine at blueshop24. Delivery was next day (I live in Belgium).
My unit is not sim-locked, it worked within 5 minutes with my Belgian sim card.
I did have a German ROM, but that I changed in English (see other threads here).
How about warranty issues?
1) Lets say you get a dead pixel at delivery? blueshop does not have any return policy, so you''re stuck with it.
2) If the unit breaks, do you send it to Germany, or what? Will the repair shop accept sending it back to your country...
Any tips on a store where they accept paying by credit card? Transferring to bank accounts abroad seems complicated.
Well, I finally ordered from blueshop24 trough ebay. After the buy i went trough the aftershop and after that i recieve this mail:
[email protected]:
quota exceeded
Nice, so now I have no clue whether they have recieved my order or anything. Good start.....
In the UK, there is this:
http://www.phones2udirect.co.uk/Products/type/phones/ProductID/5654/NetworkID/6/I-Mate_JAM.asp
But I haven't tried it yet. I cant find any reviews of the store online anywhere.
Anonymous said:
In the UK, there is this:
http://www.phones2udirect.co.uk/Products/type/phones/ProductID/5654/NetworkID/6/I-Mate_JAM.asp
But I haven't tried it yet. I cant find any reviews of the store online anywhere.
Click to expand...
Click to collapse
I bought my JAM from them - they were great. I used the online store, but also phoned them to check delivery etc. and ask them a couple of questions about porting my number. I got through to them on the phone on two occasions without being put on hold (which was a minor miracle just before Christmas), and I got the phone next day. Very pleased with their service.
I got my JAM with an O2 contract - 200 mins + 200 texts (100 after 3 months) for £25 a month, and the JAM cost around £150 (can't remember exactly
Cheers,
Simon
I liked their prices for the device, But after 3 months on that O2 plan, you will only have 100 mins AND 100 texts per month, though?
Avoid blueshop24
These people ar retards...
In their ebay descriptipn it says that PayPal is available for customers abroad. Nowehere on their website or anywhere is it specified anything more about that.
So I ordered an item, went to PayPal, it broguht up my autcion, I clicked "Pay", and that was it! Thats what I thought.....
After a few days mailing they told me I had the wrong PayPal email for them, and that I had to ssend it to anther email. (Good job from their side letting customers know this fact,t he correct email is not specified ANYWHERE on their website)
So, I cancelled the payment and made a new one. This caused me to go bankrupt since it takes a couple of days for a transaction to be returned to your account, but the new transaction was withdrawn immediately, of course. Anyway, it's still ok, these things happen.
Imagine my surprise when i 2 days later (today) recieve an email that they have received my payment. Great, I though.
BUT, they want another 9 euros because I paid through PayPal., which once again is not specified ANYWHERE on their site. They did have a like to a page "specifying all cost for our customers abroad", but the link was broken, and they wrote the above info in the German part of the email, not in the english. (great thinking) Good thing i know some German.
This is outrageout, I regret shopping from these people. I do hope they with take back the claim for the extra fee, it's not a lot of money, but it is amatter of principle.
Just wanted to tell you that you should be aware of all this if you shop with hem.
Anonymous said:
I liked their prices for the device, But after 3 months on that O2 plan, you will only have 100 mins AND 100 texts per month, though?
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Click to collapse
Yes - this is standard on the o2 tariffs for all resellers. For the first 3 months you get double minutes and texts. You need to be a wee bit careful, because some websites advertise this as a "200" tariff (and mention in the small print that it halves in 3 months). Others call this a "100" tariff with a special deal for the first 3 months. Either way, as far as I can tell, EVERY website charges £25 for this tariff whatever they call it. For £30 a month you get a 200 tariff (again with double minutes for three months).
Bottom line: all the websites' tariffs are identical, the only difference is the cost of the JAM (as far as I can tell).
Hope this helps,
Simon
Re: Avoid blueshop24
tc08 said:
These people ar retards...
Click to expand...
Click to collapse
Who?
Blueshop24?
I ordered and paid so that they'd deliver it to me the next week (I was in Germany that week). They took 11 days and still hadn't accepted my paypal payment. Now, I was already back from Germany so I clearly wasn't gonna get it as planned.
I cancelled and went with mobilejoker.de (426Euros)
I bought mine from Dustin in Sweden for 4 636 SEK including a 512 MB SD-card. Then of course, there is the lovely 25% sales tax if you buy it privately, which I naturally did not.
Skip
I should have gone with Mobilejoker too, they seemed more serious. Well,you live and you learn
LeSkip: Well the price from blueshop is 4000 SEK including 17% VAT, and a 1GB SD is around 500SEK with shipping from the US, so....
But ten again, if I bought it from Dustin I would have the phone in my hand by now.
It is now (since July 2004) against Ebays rules for a seller to try and charge extra for certain payment services. They either take the paypal hit themselves, or they dont accept paypal.
I have had barneys with a number of UK sellers over this (they dont seem to understand plain english).
I dont know whether this is an ebay rule or just an ebay.co.uk rule though.
Nigel
veletron said:
It is now (since July 2004) against Ebays rules for a seller to try and charge extra for certain payment services. They either take the paypal hit themselves, or they dont accept paypal.
I have had barneys with a number of UK sellers over this (they dont seem to understand plain english).
I dont know whether this is an ebay rule or just an ebay.co.uk rule though.
Nigel
Click to expand...
Click to collapse
Thanks for that information, I've just sent an email to ebay regarding this.
So r they trustable?
both www.mobilejoker.de and blueshop24.de
pls advice, thanks
yeap said:
So r they trustable?
both www.mobilejoker.de and blueshop24.de
pls advice, thanks
Click to expand...
Click to collapse
Mobilejoker are shipping mine on Monday.
Because I live outside Germany, there's a 39Euro delivery charge (5 Euros in Germany)
There's a 15 Euro Cash On Delivery charge because it cost more for me to transfer the money internationally(£25 from my bank).
Now, with those 2 charges (64 Euros) and a 1GB SD card (65 Euros), it's still costing me less from mobilejoker (£380) than Expansys (£411 )

O2 website pricing error

I'm new here (been lurking for a while) and in the process of haggling with my local O2 shop to match my previously bargained Orange tariff to a XDA mini and O2 tariff. Anyway...
Last night whilst browing i noticed that if you Select a XDA mini S on the O2 shop website, instead of being charged £79.99 on all plans, it comes up as £49.99 on all plans.
Hope this is of some use to somebody
Cheers
I thought you had to trade in an old phone to get them for fifty quid, but not if they're making mistakes (again)! :lol: Given the number of mistakes that O2 have made recently, I'm surprised they're still in business!
Good find. :wink:
Of use to me - many thanks! Kneale
whats the cheapest plan availabe :shock: ?
Just be careful they dont say it was a clear error and charge you £79. Bonus if you get it for £49 but maybe be prepared to pay £79.
Tell you what though £49 for a mini S is one hell of a bargain. Its a fantastic piece of kit. God I paid £50 for my nokia 3650. Also a very good phone in its day and still a good phone to be honest.
There is no mistake now as the price is shown as £49.99
In just a couple of weeks the price has dropped from £99.99 to £79.99 and now £49.99. At this rate it will be FREE in the next 4 weeks on contract.
Me being a student, I ordered it at a price of 54.99 on Friday and just had it delivered yesterday afternoon :?
Now the student price is less than 30 :x . Is there anything I can do about it? Also why is the price being halfed so rapidly? :shock:
Return it. Reorder on different card.
I'm yet to receive an order confirmation for mine...
kvee said:
There is no mistake now as the price is shown as £49.99
In just a couple of weeks the price has dropped from £99.99 to £79.99 and now £49.99. At this rate it will be FREE in the next 4 weeks on contract.
Click to expand...
Click to collapse
Yeah gutted as I just paid £99 for mine just before christmas. You should get a refund if they drop it within a certain time of you buying it. £50 ive just wasted. Not buying a phone just before christmas again. Still got them back with the exec deal :wink:
I got mine instore for £79.99 with £30 back as trade in for an old broken nokia and charger on Data5 tarrif (5Mb data per month only - no calls or sms) at £9.something per month. So basically £50.
The guy in the shop never questioned my choice of data only tarrif. He also trusted me to come back with a mains charger as I took a car one with me.
It also seems they are not concerned about people re-flashing firmware and removing the O2 extended ROM (which makes the phone MUCH faster - I did it today). They will help you get your gprs and wap settings back after the flash
I bought one today - arriving tomorrow. One helluva deal! 49 quid for any tarriff - I went for the 12 month contract on the OnLine tariff £19 a month with 50 cross network minutes, 200 texts and 1Mb of downloads bundled in.
I also bought a 2Gb high speed mini SD from moby memory (http://www.mobymemory.com/proddetail.asp?prod=miniSD_2048mb_MOBY_001) for £87!
Bring 'em on!!!
... I did give the O2 shop a chance to match this deal. The best they could offer was a free phone on a £70 a month tarriff locked in for 6 months... and they were out of stock. :lol:
£87 for a 2 gig Mini SD is VERY cheap! Thanks for the link!
its 50 pounds now :S
Sorry Don't want to mislead anyone. I actually paid £49.99. Next day delivery was free though.
I just ordered one yesterday at 79.99, just seen this price drop info and ill be calling them tomorrow to tell them they best not be charging me 79.99 when its on the site a day later for 49.99!
Sizer, let us know what happens
Will do, just noticed the time of this post aswell. It was about 5-6 hours after I ordered it too!
Any chance the original poster can confirm what time they saw the offer??
Has anyone had their phone delivered within the last few days like me? I had mine delivered on 9/1/05. I ordered it on 6/1/05 though. I am hesitating a return as I do need it right now and have not yet emailed them. How exactly should I word it?
Price match? Re-imbursement? Refund? Don't want to sound like an @$$.
EDIT: actually I am going to email them...here goes nothing
Personally I am going to phone and speak to a person. Email isnt direct enough IMO. I will simply be stating :
That the price was dropped several hours after ordering and if they do not give it to me for the new price I will use it for 13 days and return it on the 14th. There is a 14 day cool off period. I will then inform them that after I have returned it to them they will have to then sell it on as 2nd hand/refurb and that I will place my order again for one at the lower price.
Under these conditions it would be far easier and more beneficial to them to alter my invoice accordingly and save wasting my time and their time/money. And if that fails, I will simply return it and go to another network operator that looks after the customers they already have rather than a company who just likes to get you as a customer then forget all about you.
If anyone does phone them be sure to make a note of the date/time of the conversation and get the operators name in case you need it for future reference. I have been caught out before simply because I could not provide these details...

I have an xtra X7501

Unit is sold, thanks to everyone who responded.
I let the deal at Compusa get the better of me and bought the last two. I've been reading this forum for months and have had the jones for an Advantage since release. I bought two, I'm keeping the one that was a display and showed some signs of use (it was in the box and I could not tell until I opened it) the other one (I need to sell, thought my business partner wanted it) is new in box. I did slide it out to make sure it would boot using my other battery. It is perfect. I would like to get what I paid $680, Plus shipping and paypal fees. It should be about $710 to $720 total to a US address confirmed Paypal address. Let me know if you are intersted or I'll put it on ebay end of next week. I would be willing to run the unlocker and load a different rom if you wanted. I could also load iGuidance Version 4 to the microdrive before I shipped it. I'm running AP Dual 3.0 and love it.
Yes?
What sort of warranty is there left from the retailer?
CUSA is not offering any warranty at all. They are selling out "all sales final" but htc covers with the manufacturer warranty.
I bought the Express Exchange TAP for $150 when I got my x7500. This is still valid as it is underwritten by an outside insurer. You might want to consider adding this if you still can (I think you have up to 2 weeks after the purchase date). Such coverage "should" help the resale value.
CUSA is not selling the tap plan any longer, they stopped when they started the clearance sale. I've got the AMEX protection if I need it.
I wonder what they would do 18 months from now if someone tries to exchange an x7501 under the TAP? I got store credit when my iPAQ hx4705 died but there's no store anymore...
Bought it
'Nuf said.

Touch HD Insurance

Received my HD yesterday and called up t-mobile today to insure it today. was shocked when they told me it was 9 quid a month plus 30 pounds excess. is this normal?
Yes, Remember this is a £500+ phone and for £9 a month it's not bad i mean do the math. Most people have there phones what 2 years tops.
However you can get it a bit cheaper from www.cusc.co.uk
I have insured mine with these it's £75 for the year which is not that bad
Make sure you pick the laptop plan and from there you can select PDA's
I have mine covered under the house insurance.
David Balfour said:
However you can get it a bit cheaper from www.cusc.co.uk
I have insured mine with these it's £75 for the year which is not that bad
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Click to collapse
How reliable do you think CUSC are? O2 Standard Insurance comes to £72 per year. O2 Premier Insurance is £135.
I've also got mine covered under house content insurance - it was about an extra GBP1.50 a month.
Petrov.
Mines covered with my bank account
I pay £6 per month, but that gives me all sorts of extras (phone and travel insurance plus other bits I've forgotten about).
Which reminds me - I need to tell them...
So actually, mine isn't covered - yet... *gulp*
TTDegs said:
Mines covered with my bank account
I pay £6 per month, but that gives me all sorts of extras (phone and travel insurance plus other bits I've forgotten about).
Which reminds me - I need to tell them...
So actually, mine isn't covered - yet... *gulp*
Click to expand...
Click to collapse
What is covered with this? And does it cover the full cost of the phone?

Galaxy s2 warranty for USA users

There has been a lot of discussion about warranty for galaxy s2 for users in USA.
I have found some definite answers. Summary is : none of them will get warranty in usa but needs to be shipped to UK/Europe.
I was planning to buy one handset but holding back due to the lack of warranty.
However if someone has got other info please add it here
1. Handtech : I sent a mail and this is the reply that i got.
If you needed to claim on the warranty for the Galaxy II then it would more than likely have to come back to us I'm afraid as it is only covered by a UK warranty. However, sometimes Samsung in Europe will help but we obviously cannot guarantee this as it would be their decision.
2. Expansys-usa - Talked over the phone -
Told me they will help me ship the phone to UK. But i dont know how fast that is going to be.
Hope this someone here
Pretty much as is and as has been reported .
Two warranty suppliers one the seller and two Samsung .
Samsung have said in the past that they cover warranty within Europe providing user has receipt from authorized seller .
jje
My company buys $10MM a year in Samsung TVs. My global account rep checked with the retail electronics group and said it would be serviced at any Samsung repair center worldwide. I'd take that over a shop clerks statement.
Here's an excerpt from the e-mail I received:
In the event that warranty service is required on your Samsung Mobile product and you are located outside of the country where it was originally purchased, the local Samsung entity in the foriegn countries listed below may be able to provide you with warranty service (labor or parts) during your warranty period.
Any warranty services rendered shall be in a manner consistent with the terms and conditions of the Samsung Mobile Products Limited Warranty. Warranty services performed outside the country of purchase may take longer if parts are needed to repair.​
Samsung posted a reply to a consumer and that was the basis of my statement regarding warranty in Europe .
So one part of Samsung differers with another .
Personally if its an international model i would expect warranty to be covered worldwide .
Buy one from Europe break it take it to Samsung USA service centre will be the test .
jje
JJEgan said:
Buy one from Europe break it take it to Samsung USA service centre will be the test .
jje
Click to expand...
Click to collapse
So true. That's the only real test. Personally, I'd rather not be first.
I was sending tweets to @galaxyssupport and they wouldn't give me the time of day. Referred me to SamsungUK as "its not a US market phone." SamsungUK has yet to repsond to me. That was a few days ago.....
Anybody have updated info on this? I bought from Expansys and would like to know who I would talk to regarding a warranty covered issue. Thanks.
jmwein said:
Anybody have updated info on this? I bought from Expansys and would like to know who I would talk to regarding a warranty covered issue. Thanks.
Click to expand...
Click to collapse
What is the issue you are having? I'm getting ready to pull the trigger on one from Expansys.
Thanks
Not sure if this is helpful, but I bought from Handtec, had to return it for replacement (screen issue diff from ring or yellow). They shipped back using Royal mail, took forever b/c of the Canada post lockout.
The point is shipping back and forth for issues on a phone that seemed to have a propensity for initial quality errors, could get expensive.
benivolent said:
The point is shipping back and forth for issues on a phone that seemed to have a propensity for initial quality errors, could get expensive.
Click to expand...
Click to collapse
How much did it cost and how long to did it take befoe you had a working phone again?
kbiz90 said:
How much did it cost and how long to did it take befoe you had a working phone again?
Click to expand...
Click to collapse
Cost me approx 79.10cdn to ship back via Fedex. (Canada Post would have cost me $69 but they were on strike &or locked out).
Sent it back June 16, 2011 and received my phone July 11, 2011. (i had my old phone to use in the meantime)
It was just super annoying to check tracking and seeing that it hadn`t left UK for weeks because of the mail lockout, esp when they could have shipped it fedex. Oh well, at least I have it back now.
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
3_D said:
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
Click to expand...
Click to collapse
did the samething.
I cannot believe this phone has not come out here.
Sent from my GT-I9100 using Tapatalk
3_D said:
I just went with SquareTrade. Cost $94 for 2 years with ADH. Accidental Damage from Handling (ADH) coverage.
https://www.squaretrade.com/
Click to expand...
Click to collapse
If you're in the U.S. might want to look into that. I called them before and because it doesn't have a standard U.S. warranty, it is not covered by Squaretrade.
Of course they have no way of knowing if your phone has warranty here in the U.S. or not, so they let you set it up. Make sure you can keep it, if not cancel it before the 30 free days are up.
You can buy a SGS2 at Amazon right now for $673 with free shipping (if you have Amazon Prime). Probably won't have to pay tax either unless you live in WA state (or some other unlucky state). Amazon has a 30 day return policy.
So, total Amazon cost without warranty is most likely $673.
If you buy from Expansys USA, you pay $700 plus tax. The tax for my state is $54. In addition, I give another online vendor my personal information and billing details.
So total Expansys USA cost is most likely $754. For me, it's an extra $81 over Amazon. Or 12% more.
What do you get for that $81? You probably get a two year warranty against manufacturing defects. Amazon is one month. It's unclear whether you have to ship it back to the UK. If you do and you pay the same as benivolent (thanks for the info, benivolent), you'll pay another $70 or so and wait at least 10 business days.
So, if you to ship it back the UK, total Expansys USA cost is most likely $824. For me, it's an extra $151 over Amazon. Or 22% more.
Even if you have to replace the screen which costs $350 (according to BarryH_GEG), the actual savings is $199 if you have to ship back to the UK or $269 if you can get it repaired at a Samsung service center. Of course, if a button fails after the first month, the savings will be much less or nothing at all.
So, from a breakeven standpoint, paying up for the warranty only makes sense if you think there is more than a 12% or 22% chance of something major breaking after the first month.
For me, the more like scenario is I drop or lose my SGS2.
Let's say we can get SquareTrade accidental damage from handling coverage for $94 or 14%. It might be useful if you drop your SGS2 in a puddle or drop it without a protective cover. In that case, you definitely want to buy from Amazon. However, that coverage is questionable given what Oat23 said. Your SGS2 may not be covered since it doesn't have a standard U.S. warranty.
Nothing will cover you if you lose your SGS2.
Personally, I never damaged any of my phones from dropping them and I never lost one. So it has paid for me in the past to forego insurance. That's hundreds of dollars in savings. If I continue my good luck, I'll save a minimum of $81 on my SGS2 purchase. Of course, whether you want to pay up for a warranty or insurance is a personal choice. However, they say the safest driver is one with a cop in the rearview mirror. Maybe the safest SGS2 owner is one without a warranty.
kbiz90 said:
You can buy a SGS2 at Amazon right now for $673 with free shipping (if you have Amazon Prime). Probably won't have to pay tax either unless you live in WA state (or some other unlucky state). Amazon has a 30 day return policy.
So, total Amazon cost without warranty is most likely $673.
If you buy from Expansys USA, you pay $700 plus tax. The tax for my state is $54. In addition, I give another online vendor my personal information and billing details.
So total Expansys USA cost is most likely $754. For me, it's an extra $81 over Amazon. Or 12% more.
What do you get for that $81? You probably get a two year warranty against manufacturing defects. Amazon is one month. It's unclear whether you have to ship it back to the UK. If you do and you pay the same as benivolent (thanks for the info, benivolent), you'll pay another $70 or so and wait at least 10 business days.
So, if you to ship it back the UK, total Expansys USA cost is most likely $824. For me, it's an extra $151 over Amazon. Or 22% more.
Even if you have to replace the screen which costs $350 (according to BarryH_GEG), the actual savings is $199 if you have to ship back to the UK or $269 if you can get it repaired at a Samsung service center. Of course, if a button fails after the first month, the savings will be much less or nothing at all.
So, from a breakeven standpoint, paying up for the warranty only makes sense if you think there is more than a 12% or 22% chance of something major breaking after the first month.
For me, the more like scenario is I drop or lose my SGS2.
Let's say we can get SquareTrade accidental damage from handling coverage for $94 or 14%. It might be useful if you drop your SGS2 in a puddle or drop it without a protective cover. In that case, you definitely want to buy from Amazon. However, that coverage is questionable given what Oat23 said. Your SGS2 may not be covered since it doesn't have a standard U.S. warranty.
Nothing will cover you if you lose your SGS2.
Personally, I never damaged any of my phones from dropping them and I never lost one. So it has paid for me in the past to forego insurance. That's hundreds of dollars in savings. If I continue my good luck, I'll save a minimum of $81 on my SGS2 purchase. Of course, whether you want to pay up for a warranty or insurance is a personal choice. However, they say the safest driver is one with a cop in the rearview mirror. Maybe the safest SGS2 owner is one without a warranty.
Click to expand...
Click to collapse
Whoa, lot's of info.
For purchase, I'd go a third route - clove.co.uk. It's $415 GBP ($670 USD) delivered in three days. It'll be fresh UK stock. If it has a defect, you'd be stuck with one-way shipping but someone else had a problem and Clove was good to work with. By purchasing it in the country of intended sale it's covered by the two-year warranty. My company does a lot of business with Samsung and I was told that the phone could be repaired in the U.S. under their Global Warranty program. It's yet to be tested though. If I bought from Amazon it would be through them direct, not an affiliated seller. To your point, if the first phone's defective in any way, they'd be the cheapest and fastest way to get an exchange. Expansys-USA would be second but they'd be more expensive. Both Amazon and Expansys have shipped phones from funky places like Poland and Chile. I got my phone from the UK and it was perfect. I'm guessing with 3MM sold your chances of getting "perfect" would be a lot higher than "crappy" if you went the UK route.
As for SquareTrade they do cover grey market phones. If you can Google a 30% off coupon it's $94 for $600 of coverage for two-years. It's also transferable which makes the phone more valuable on eBay if you ever want to sell it. I'd bet they'd cover the cost of shipping to the UK for warranty repairs also - it's cheaper than them having to eat the phone at the full $600 of coverage. The screen alone is $450 to replace so, to me, the $94 is worth the piece of mind and as a back-up to the Samsung warranty.
Oat23 said:
If you're in the U.S. might want to look into that. I called them before and because it doesn't have a standard U.S. warranty, it is not covered by Squaretrade.
Of course they have no way of knowing if your phone has warranty here in the U.S. or not, so they let you set it up. Make sure you can keep it, if not cancel it before the 30 free days are up.
Click to expand...
Click to collapse
You are correct. I checked as well a couple of months ago and they said if it is a UK version of the phone, Squaretrade will not cover it in the U.S.
One way they will know it does not have a US warranty is if you purchased it from and overseas vendor since Squaretrade requires you send in a copy of the purchase receipt. The other problem is even if you bought it from a US vendor and the phone fails in the first year, Squaretrade will tell you to work with the manufacturer since it is "covered" in the first year warranty period.
I guess another option is if you bought it from a U.S. vendor and you have an Accidental Damage policy you could smash the phone with a sledgehammer, accidentally, and try to submit a claim and pay any deductible. But if that doesn't work, all you have are pieces of the phone left.
BarryH_GEG said:
As for SquareTrade they do cover grey market phones. .
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The only time Squaretrade "may" cover a grey market cell phone is if it was purchased through eBay. Squaretrade has specialized warranties for eBay purchases. Otherwise, Squaretrade will not cover grey market cell phones.
On the cell phone warranty sign up page, in the fine print it states "The SquareTrade cellphone warranty prices listed above are applicable to new Cell Phones (with a full 1 year manufacturer warranty) purchased from authorized outlets."
Then on the grey market FAQ it states "SquareTrade honors every valid claim, and only voids a warranty if the item was never eligible for a Care Plan or in cases of outright fraud."
In the case on of a non-ebay grey market phone, it is never eligible for a Care Plan in the first place.
That is what they told me when I asked a couple of months ago. If you hear differently from Squaretrade I would love to know (and a contract name and email for Squaretrade to set me up).
FishTaco said:
You are correct. I checked as well a couple of months ago and they said if it is a UK version of the phone, Squaretrade will not cover it in the U.S.
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From their U.S. terms and conditions:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
Here's a link to their full terms and conditions.
http://www.squaretrade.com/merchant/learn/summaryPopup.html
I sent them my UK receipt to have on file so I can go paperless if I need to file a claim. My policy has been updated online to show "receipt received and on file." I checked a lot of different options and their the only ones I could find that would cover a grey market phone.

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