Noise in calls? - Touch HD General

I just made my first call with my HD and as soon as I pressed the call button (and before it had connected) I could hear hissing through the speaker. This carried on during the call, on and off to the point I used the speaker phone (which didn't appear to be affected.
Has anyone else had this problem, and am I likely to be able to sort it out or will I have to send it back, as tbh if it stays like this there is no way I will actually be able to use it to make calls.

Bump, nobody got any suggestions?
I assume it must be a fault then?

Amp34 said:
Bump, nobody got any suggestions?
I assume it must be a fault then?
Click to expand...
Click to collapse
All I can say is that I don't see this behaviour - fault looks favourite to me therefore, for whatever that's worth to you.

Related

Microphone broken?

I just made a phone call and the person on the other end couldn't here me. I've just checked with a friend and they can just about hear me but its gone extremely quiet - it wont hear me when I record now either.
Does anyone have any ideas why this might have happened - what is the likely cause (dust in mic, mic problem or software problem?)
Thanks for any help
L1ndon said:
I just made a phone call and the person on the other end couldn't here me. I've just checked with a friend and they can just about hear me but its gone extremely quiet - it wont hear me when I record now either.
Does anyone have any ideas why this might have happened - what is the likely cause (dust in mic, mic problem or software problem?)
Thanks for any help
Click to expand...
Click to collapse
...low recording volume? Did you check for mic volume and set it all the way up?
Thanks for getting back to me -
Is there a mic volume setting? I dont know where to find it if there is? (Im using the orange rom - maybe I need to do it in the registry - if so do you know where)
All I can find is the microphone AGC- when I set that it comes a bit louder but not much - I've been checking it via phoning my land line and via recording memos
thanks again
I just tried it with my hands free headset and it works fine so I think that means it must be a physical problem. I keep it in my pocket all the time so its probably got some fluff in it or something -
does that sound right?
anyone? Im thinking of taking it to bits as I dont seem to have any other options -
unless there is a mic volume control that I dont know about
OK there was nothing obviously wrong with it, so some component must have gone, has anyone done a repair themselves or should i send it somewhere and if so where (in the UK)
all replies appreciated

hearing your interlocutor prior to answering him

Yes, I do have this rather strange issue.
It happens rather often that when someone calls me, I can hear the speak or their background sound prior to answering their call...
Indeed, one might think that this is a great bug, that could be turned into a feature, but it's rather awful thinking that one might hear me speak, before he answers my call...
Does anyone have any suggestions for this?
amang2205 said:
Yes, I do have this rather strange issue.
It happens rather often that when someone calls me, I can hear the speak or their background sound prior to answering their call...
Indeed, one might think that this is a great bug, that could be turned into a feature, but it's rather awful thinking that one might hear me speak, before he answers my call...
Does anyone have any suggestions for this?
Click to expand...
Click to collapse
EURM..... just don't speak when you're waiting for the other party to pick up the phone?
amang2205 said:
Yes, I do have this rather strange issue.
It happens rather often that when someone calls me, I can hear the speak or their background sound prior to answering their call...
Indeed, one might think that this is a great bug, that could be turned into a feature, but it's rather awful thinking that one might hear me speak, before he answers my call...
Does anyone have any suggestions for this?
Click to expand...
Click to collapse
If you can hear what's going on at the other end of the line before you answer your call then you need to send your phone back to your manufacturer immediately.
johncmolyneux said:
If you can hear what's going on at the other end of the line before you answer your call then you need to send your phone back to your manufacturer immediately.
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Click to collapse
could you please detail?
how would that help, since Vodafone will most likely exchange my phone to another HD2 which will probably have the same issue?
Moreover, in order to exchange, I'll need to demonstrate them this issue. And since it's not a regular-occuring issue (sometimes it happens, sometimes it doesn't), it will be hard to prove anything...
amang2205 said:
could you please detail?
how would that help, since Vodafone will most likely exchange my phone to another HD2 which will probably have the same issue?
Moreover, in order to exchange, I'll need to demonstrate them this issue. And since it's not a regular-occuring issue (sometimes it happens, sometimes it doesn't), it will be hard to prove anything...
Click to expand...
Click to collapse
If you can hear what is going on at the other end of the line before you answer the phone (I assume you still have the ringtone at this point?) then that is a hardware failure and the phone needs to be replaced.
you could be paying for that time and as no-one else has the problem then your unlikley to get it as a recurrent fault on the next handset.
felixthecat said:
you could be paying for that time and as no-one else has the problem then your unlikley to get it as a recurrent fault on the next handset.
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Click to collapse
Got the same 'problem' I don't see it as a real problem though. You usually don't pay when you're the one getting called.
johncmolyneux said:
If you can hear what's going on at the other end of the line before you answer your call then you need to send your phone back to your manufacturer immediately.
Click to expand...
Click to collapse
Agreed- if you can hear the other party before you 'answer' then it suggests the device is auto-answering. Once you can hear the other side, the line has connected regardless of whether you still hear the ringtone.
All WinMo devices have an 'auto answer' facility but it should only kick in when connected to a car kit, and even thgen only when specifically selected in Options.
This is not a common fault- indeed I've never heard of it before in any of my 8 years of supporting WM devices, so report it to Vodafone; at least it will then be on record that you have reported it.

Radio static sounds when talking with a phone call

Hey as stated above I hear a minor static sound and wondering is there anyway to prevent this?
It isn't cool to hear as I hear less of the caller and the caller doesn't hear me but the statics. Happens by time by time...
Please help
It has happend to me also, but not during a call. I was hearing a sound for a while with some stops and then looping again. Restarting the phone fixed the problem.
cirnocirno said:
Hey as stated above I hear a minor static sound and wondering is there anyway to prevent this?
It isn't cool to hear as I hear less of the caller and the caller doesn't hear me but the statics. Happens by time by time...
Please help
Click to expand...
Click to collapse
same happened to me,the phone went for replacement and my replacement didnt have this problem.
flipmodegr said:
same happened to me,the phone went for replacement and my replacement didnt have this problem.
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Click to collapse
I have already replaced, this one doesn't do as much as before I asked them why it does it at all. They give me the answer of that phone is receiving too much signals and can't handle it. I am not sure what I am supposed to get by that but I said okay, as this is my second replacement.
I had the same problem... sent it for replacement but the new one not only had the same mic problem but also burned pixels... sent that one for replacement too... I'm really dissapointed from this phone...

Clicking noise while in call, Anyone have this issue?

So I have been trying to find out the cause of this clicking noise without success.
When Im on the phone the person on the other side constantly hears a clicking noise and sometimes they hear a very loud pop. I also hear the clicking noise occasionally but when I hear the click the other person does not and visa versa.
I have turned off volte to see if that was causing the issue, it was not
I went to the Verizon store and they replaced my sim card, that didnt fix it either.
I have done a factory reset, nope, didnt work.
It happens no matter where I am, in 100% cell signal or poor 1 bar signal.
Has anyone else experienced this? If so were you able to fix it?
Thanks
If you use the phone while speaking, even if sound feedback is turn off, the other person will hear clicks (which represent responsive feedback of the phone, even if you have disabled them in settings, or if you don't hear)
oia12344321 said:
If you use the phone while speaking, even if sound feedback is turn off, the other person will hear clicks (which represent responsive feedback of the phone, even if you have disabled them in settings, or if you don't hear)
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Click to collapse
I dont follow you, I cannot find anything on the phone about sound feedback.
Where is this setting you talk of?
Thanks
Hitch_Itch said:
I dont follow you, I cannot find anything on the phone about sound feedback.
Where is this setting you talk of?
Thanks
Click to expand...
Click to collapse
I attached a picture of what I was talking about, but even if this option is disabled, sound will still be hear (by the person with which you are in call) when you use the phone (i dont know if disable vibrations feedback this still occur, but you can try it). It is possible that you have another problem than mine.

Incoming calls - buzzing sound [video inside]

Hi,
I'm loving my OnePlus 5, but there is a strange behaviour with incoming calls. When the phone is ringing and vibrating, sometimes a really bad buzzing sound occurs every few seconds.
It doesn't happen with every call and I have absolutely no idea what's triggering it. I've thought about the vibration motor, but then it shouldn't only make that sound for some calls.
Anyone else with this issue?
Ok, I've done some tests and can easily reproduce the issue:
It happens when vibration is set to strong, like it is set default for calls, and the phone is lying somewhere. As soon as i touch the phone a little bit or take it in the hand, the sound stops. It cames definitely from the top (right?) of the phone.
It would be nice, if anyone could check if their phone makes the same noises. Either call your phone or simply go to vibrations settings.
I've made a video of the vibration sound on strong settings. Would anyone please be so kind to check it on his/her device? You can hear the strange noise pretty well.
OnePlus support told me it was normal.
https://youtu.be/GWT19K6jQiQ
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
Ichimarue said:
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
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Click to collapse
Thanks for your reply. I've set vibration to medium as a workaround. It would have been hard to believe every device is doing this ugly noise, especially since you hear it with standard settings for incoming calls.
Nevertheless I'd appreciate any further feedback wether his/ her device is affected or not.
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
mohitraj.raj said:
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
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I had to RMA the phone. Unfortunately it's the only solution.
I have 2 days left before my 10-day-replacement policy is over. You're saying, your replacement device doesn't have the issue?

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