VPN failure on Touch HD. Works perfect on laptop. Plz help. - Networking

I have a problem with my Touch HD running VPN connections to my workplace. I'm using the same settings as on the laptop - as far as I can get that is with WM 6.1
The type is PPTP and there are some things which differ in the options for the setup, for instance I can't set the option for "require seure encryption". If I disable this in the laptop version (Vista or XP) I get the same issue.
I have tried WiFi and 3g and same effect, so it's not an APN issue. I have setup exceptions on the domain to kick in but to no avail. It just won't connect.
I have tried a free VPN server to test and that works fine. What can I do about it? I don't think I can change the way the server is set up.
Is there anything I can do on my handset??
Plz... someone.... help.

Related

Success with L2TP/IPSec VPNs?

Has anyone had any success with L2TP/IPSec VPNs and Windows Mobile 5 or 6? I have no problems with getting PPTP to work but have NEVER had any success with L2TP/IPSec. I have valid Client & Server Certificates but I have never been able to get a connection; in fact the HTC Wizard I have never even attempts to make a connection (I have a sniffer on the Ethernet port my Wireless AP is connected to). I have tried using Certificates & Pre-Shared Keys but the results are the same - The Wizard never attempts to connect, with PPTP it works every time.
The Server I am using is a Windows 2003 RRAS server and I have verified with a Windows XP Client that L2TP/IPSec works.
I have asked the question before but have not had any helpful replies. I would be grateful if anyone who has set this up successfully can let me know and maybe give me a run-down of the steps you used. I am not interested in any 3rd party VPN clients, it must be the built-in one.
Thanks
Andy
Hi
Yes I have had the same issue with both the wizard and now hermes tried wm5 and wm6. I think it maybe related to NAT-T translation as am unsure from my reading weather MS supports NAT-T on the mobile end. If data session is being NATed by your provider then this may be the cause. Probably need to check the ip packets comming from the phone to see what it is sending out. Is that what you did or is the sniffer at the other end.
sebjepb said:
Hi
Yes I have had the same issue with both the wizard and now hermes tried wm5 and wm6. I think it maybe related to NAT-T translation as am unsure from my reading weather MS supports NAT-T on the mobile end. If data session is being NATed by your provider then this may be the cause. Probably need to check the ip packets comming from the phone to see what it is sending out. Is that what you did or is the sniffer at the other end.
Click to expand...
Click to collapse
It has nothing to do with NAT traversal. WM5 (and WM6 probably?) does NOT support NAT-T, however I am not attempting to get this working over NAT. As I said I have a put a sniffer on the Ethernet port my Wireless AP is connected to and my Wizard does not transmit anything when configured for L2TP/IPSec (except a DNS lookup for the VPN server name if I enter it's DNS name as opposed to it's IP address). With PPTP it works and I can happily see the packets it transmits on the sniffer.
This is really frustrating as it looks like no one has ever got this to work
I had a HP iPAQ 6365 previously with Windows Mobile 2003 and I managed to get it working on this quite easily
Andy
Andy
I now have this working on both the wizard and the hermes.
I am a bit confused with your last response as ipsec port 4500 is nat-t and is required and is being transmitted by both the wizard and hermes in my case.
My setup maybe somewhat different to yours as I have a windows sbs2003 server running isa and rras. It is sitting behind an adsl modem router connected to the internet. The data connection on my phone is edge network on the wizard and HSDPA on the Hermes. Also have tried this via WiFi as well.
Steps I used
On server side router
On adsl modem router setup forwarding udp ports 500 ipsec, 4500 nat-t and 1701 l2tp and protocol 50 IPsec ESP. I selected l2tp/ipsec from its predefined list but noticed it missed udp 1701 so added this manually.
On Server.
ISA management selected Network Configuration right click and selected Allow vpn connections. This essentially setups the ip filters to allow incomming protocols and then sets up rras for pptp and l2tp ports.
In rras configure a preshared key by right click server/properties/security tick allow custome ipsec policy... and added preshared key.
On mobile
settings/connections
My Work Network
Edit my vpn servers and added new IPsec/L2TP connection.
Works a treat hope this helps
I did notice on another forum something about disabling the phone skin but I did not have to do this.
Regards
Stephen
sebjepb said:
Andy
I now have this working on both the wizard and the hermes.
I am a bit confused with your last response as ipsec port 4500 is nat-t and is required and is being transmitted by both the wizard and hermes in my case.
My setup maybe somewhat different to yours as I have a windows sbs2003 server running isa and rras. It is sitting behind an adsl modem router connected to the internet. The data connection on my phone is edge network on the wizard and HSDPA on the Hermes. Also have tried this via WiFi as well.
Steps I used
On server side router
On adsl modem router setup forwarding udp ports 500 ipsec, 4500 nat-t and 1701 l2tp and protocol 50 IPsec ESP. I selected l2tp/ipsec from its predefined list but noticed it missed udp 1701 so added this manually.
On Server.
ISA management selected Network Configuration right click and selected Allow vpn connections. This essentially setups the ip filters to allow incomming protocols and then sets up rras for pptp and l2tp ports.
In rras configure a preshared key by right click server/properties/security tick allow custome ipsec policy... and added preshared key.
On mobile
settings/connections
My Work Network
Edit my vpn servers and added new IPsec/L2TP connection.
Works a treat hope this helps
I did notice on another forum something about disabling the phone skin but I did not have to do this.
Regards
Stephen
Click to expand...
Click to collapse
What ROM are you running on the Wizard? I am currently running a WM6 ROM but I previously used the official QTEK update (AKU 2.3 I think?) and then various WM5 AKU 3.3 ROMs. I have tested this with all of them and none have worked. If I could just see it attempt to connect I would be happy The fact is it doesn't transmit anything at all and all I see is the dialogue box on the Wizard saying 'Cannot Connect'....
With regards to NAT-T I read that the VPN Client in Windows Mobile 5 was not capable of this, I could be wrong however?
Andy
Sorry didn't have signature updated I'm running WM6 MBE on the wizard and WM6 Black on the Hermes
Ok I am still confused can you tell me exactly how you are connecting to your work network. Wifi or gprs.
Can you check also.
Under settings/connections/advanced/select networks make sure you have a separate ie different connections for the internet and private network. The Intenet settings will be your service provider grps settings.
For the private network mine is set as My Work Network. Edit this and make sure sure you do not have any modem connection listed ie we want to make sure it goes out over our existing connection and does not try to make a new connection. Make sure the vpn tab has your vpn settings as required they must be listed here and not under the Internet connection.
If you are using WiFi you must make sure the network setup is Connects to: The Internet and not set to Work. If it is work the VPN will not connect. You can not change this on the fly need to disconnect and setup again.
PM Me When you get to work given time diff I should be home. Might be able to test connection to my server at home then can check logs etc
Also use Task manger v2.7 to view netsats on phone to confirm udp ports and ip routes etc. It will show you if the phone is indeed sending should see upd ports 500 4500 and 1701 being used.
Stephen
sebjepb said:
Sorry didn't have signature updated I'm running WM6 MBE on the wizard and WM6 Black on the Hermes
Ok I am still confused can you tell me exactly how you are connecting to your work network. Wifi or gprs.
Can you check also.
Under settings/connections/advanced/select networks make sure you have a separate ie different connections for the internet and private network. The Intenet settings will be your service provider grps settings.
For the private network mine is set as My Work Network. Edit this and make sure sure you do not have any modem connection listed ie we want to make sure it goes out over our existing connection and does not try to make a new connection. Make sure the vpn tab has your vpn settings as required they must be listed here and not under the Internet connection.
If you are using WiFi you must make sure the network setup is Connects to: The Internet and not set to Work. If it is work the VPN will not connect. You can not change this on the fly need to disconnect and setup again.
PM Me When you get to work given time diff I should be home. Might be able to test connection to my server at home then can check logs etc
Also use Task manger v2.7 to view netsats on phone to confirm udp ports and ip routes etc. It will show you if the phone is indeed sending should see upd ports 500 4500 and 1701 being used.
Stephen
Click to expand...
Click to collapse
I am using WiFi, this is all in a test environment so I have full control over everything. Under Connections I have 'My ISP' and 'My Work Network' listed. 'My ISP' has a modem entry, 'My Work Network' has no modem but has a VPN listed with the IP Address of the VPN server and set to L2TP/IPSec using a certificate on the device (I have tried with pre-shared key also). The WiFi entry is configured as 'Connects to The Internet'.
I enable the WiFi and verify I have connectivity, I then go to Connections, click on My Work Network, 'Manage existing connections' select the VPN tab, hold down the stylus on the entry and click connect and I almost immediately get the dialogue box saying 'cannot connect'. If I edit the VPN entry so it is PPTP it works every time. As I said I have a sniffer on so I can see what the Wizard transmits and it when set to L2TP/IPSec it doesnt transmit anything whatsoever, with PPTP I can capture the whole conversation.
Thanks for any help you can give me.
Andy
Ok I have now also tried using certificates and your right it does not seem to sending any info at all. It might ahve something to do with checking the certificate store first I ahve had issues before with Cisco vpn and certificates you have to get the nameing and certification justs right before it even starts the connection.
So first thing lets try pre shared keys as I have got that working. I will PM you my server details if you wish to try that first.
Stephen
sebjepb said:
Ok I have now also tried using certificates and your right it does not seem to sending any info at all. It might ahve something to do with checking the certificate store first I ahve had issues before with Cisco vpn and certificates you have to get the nameing and certification justs right before it even starts the connection.
So first thing lets try pre shared keys as I have got that working. I will PM you my server details if you wish to try that first.
Stephen
Click to expand...
Click to collapse
I have just re-tested this and using a pre-shared key - same result
There is a brief flash of 'connecting' when you click connect but then the 'Cannot Connect' dialogue box appears, nothing gets transmitted. I have tried entering different IP addresses (public, private etc) just to see if it will transmit anything - it doesn't regardless of the IP address I enter.....
Andy
Andy
check your pm
Are you sure the wireless ap is actually passing the ipsec/l2tp traffic.
Working, well sort of.....
After a lot of messing around I now have this working, at least partially........
Following a soft-reset I can connect to a Wireless network OK (either a new one or one that is pre-configured), I can then connect the VPN using L2TP/IPSec. I can also manually disconnect the VPN and re-connect without any issues. However, when the wireless is disconnected (i.e. turned off from CommManager) and then re-connected the VPN will never work again, unless the Wizard is soft-reset.
Does anyone know what is likely to be causing this? some application in memory or a registry 'state' entry
Does anyone else see this behaviour?
Andy
I had exactly this with L2TP/IPSec on the MDA Vario II, but the same settings work as they should on my Athena.
ADB100 said:
After a lot of messing around I now have this working, at least partially........
Following a soft-reset I can connect to a Wireless network OK (either a new one or one that is pre-configured), I can then connect the VPN using L2TP/IPSec. I can also manually disconnect the VPN and re-connect without any issues. However, when the wireless is disconnected (i.e. turned off from CommManager) and then re-connected the VPN will never work again, unless the Wizard is soft-reset.
Does anyone know what is likely to be causing this? some application in memory or a registry 'state' entry
Does anyone else see this behaviour?
Andy
Click to expand...
Click to collapse
HI!
How can you DISCONNECT?? Do you get a "Disconnect" button or menu item somewhere??
How do you know you are connected to VPN?
Thank you,
Dmitry.
A bit late but...
I have a possible solution to the fact it doesn't send ANY traffic on a connect attempt - on my XDA mini S (HTC Wizard) it requires me to put something in the 'domain' field on the username/pwd screen before it will start the IPSec negotiation....
Now I just have to get it o complete the process with the sonicwall...
David
Revisiting this
I can't get PPTP going on my HD2. Thoughts?
bumping this message
I have tried all the usual vpn software (for 3g connectivity) the only third party software that connects is the ncp software, but I get stuck because it wont accept a challenge response grid.
Symantic - won't auth
Green something - doesn't connect
MS VPN - doesn't connect
I have been able to connect in the past with an iPhone, but without a java i can't connect to most motorola hardware devices at work so it's useless. I'm testing a G1 on 1.6 now and it fails to connect also. Going to try openvpn today sometime. MY friend has his Eris working, so I know droid OS works.
I work for a large company and switching vpn hardware is out of the question, so if anyone has a 3g resolution for winmo, I won't have to trade my HD2.
Hi,
L2TR VPN with the Windows Mobile is working !!
The trick with L2TR VPN on WM is to use: a IP address (and NOT a hostname)
Strange, because using a hostname with PPTP VPN on the Windows Mobile it works.
With the trick L2TR works perfectly.
Chris
Hello. This is my first foray into VPN on Win Mo. I can establish a PPTP connection between my Imagio (stock Win Mo 6.5 R1) and my SBS 2008 server. I can ping the server and can browse the company web page. But I am having no luck accessing file shares. I have Schaps Network Plugin installed, but it doesn't see/can't access the shares. Will switching to IpSec VPN work? If so, any guidance on how to set it up on SBS 2008.

VPN can't connect on either WiFi or WAN. Plz help

I have a problem with my Touch HD running VPN connections to my workplace. I'm using the same settings as on the laptop - as far as I can get that is with WM 6.1
The type is PPTP and there are some things which differ in the options for the setup, for instance I can't set the option for "require seure encryption". If I disable this in the laptop version (Vista or XP) I get the same issue.
I have tried WiFi and 3g and same effect, so it's not an APN issue. I have setup exceptions on the domain to kick in but to no avail. It just won't connect.
I have tried a free VPN server to test and that works fine. What can I do about it? I don't think I can change the way the server is set up.
Is there anything I can do on my handset??
Plz... someone.... help.
bumb bumb bumb.... please somone?

Setting up VPN with WM 6.1 Pro and Vista Home Premium

Hey folks! I need some help setting up VPN. Here's what I want to do: I want to be able to connect to my PC through Internet (HSDPA Connection. NOT Wireless LAN!!!!!) and access the network shares on my PC. Okay, now I believe the only way not involving a HTTP Server on my PC would be to set up a VPN network. What I have done so far is configuring Vista. I set up the VPN Server. I think almost nothing can go wrong, because the only setting that I'm prompted for is Username/PW to allow... ANyway so I did this, and a friend of mine managed to connect. So I think the Vista-Part is okay. Now when I try to do it with my mobile, I FAIL. I did setup the VPN Connection in the Connections menu, and then I find the connection in the list and I tap-and-hold it and choose connect, and then it SEEMS the phone is trying to connect, at least it establishes the HSDPA Connection if it's not ready. But nothing more happens. No errors, no warnings, no indicators, nothing. Resco Explorer can't see my PC and my PC doesn't show an active VPN Connection either. I've already tried to alter the settings of the VPN Connection on my mobile and I think I've had them in almost every possible constellation but it simply won't work. Can someone help me and explain how to do it please? Your efforts would be very much appreciated!
Nobody? I really need this

Not able to connect to office vpn

Hi Guys!
I am unable to connect to my office vpn using my Htc touch HD. (Windows mobile 6.1) I have been able to configure my VPN by giving IP, Username and Password but not able to connect.i Get the error VPN server problems. verify your username and password is correct. If problem continues restart the device.
I have checked all the information and it is correct..still the problem remains. Anything that i might be doing wrong ?
I have configured Vodafone connect services on my phone for gprs/edge. i have no modems configured to my work network? Should i configure it same as vodafone and then try? It doesnt even work even on wifi..
Please suggest what should i be doing?
My office has a cyberoam UTM installed..do i need to enter any additional settings in it even if it works great with my laptop.
P.S. I am able to connect thru my computer with same settings but not thru HD.

wireless connecting but no internet

Hi everyone...
I have a touch HD that is not getting anything from the Internet even though it is connected to the wireless network. I was told that this problem started when the new proxy server was implemented and it applies to all windows mobile devices. I have checked the proxy settings and they are right. The Internet works fine at home... it just does nothing at my work.
Any ideas would be highly appreciated.
By the way... I have tried the solutions mentioned around here - like changing the channel - and nothing works.
Hi,
im facing the same problem and i suspect my WLAN access point. It works on all Wireless unless mine at home. I`m using a Zyxel Router.
Are you using DHCP? The answer from zyxel was to change the ip settings on my HD to static - means manual IP, Gateway and DNS.
It works now for a minute or so but then again dead. Now using data flat from my mobile company.
Hope this helps.
Regards,
Nils
Thanks for your reply...
I have tried that.. but I cannot get anything to work...
I will try again... although one solution I want to try is to find a way to share my laptop's connection with my mobile and use it while I am close to it... but wireless connections cannot be share it seems...
anyway, thanks.
sounds more like it's you adhoc wifi on the laptop which is the problem
you have to set it up to work on the laptop for it to ever share with a pda
Actually it connects to the wireless router. There are three access points at work and I have tried to connect to them all. The only difference between these and my home wireless connection is the proxy server at work. I tried every possible solution with no success.
Anyway.. I will try something new when the weekend is over.
Thanks anyway.
OK. So this is how it is:
I got the internet to work by using a fixed IP instead of the dynamic IP assigned to me by the DNS. Once I supplied my username and password I could access the Internet. However, the touchflo interface cannot access it.
Is there a way to configure the HTC touch flo interface to set the proxy for it?
Regards

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