wireless connecting but no internet - Touch HD General

Hi everyone...
I have a touch HD that is not getting anything from the Internet even though it is connected to the wireless network. I was told that this problem started when the new proxy server was implemented and it applies to all windows mobile devices. I have checked the proxy settings and they are right. The Internet works fine at home... it just does nothing at my work.
Any ideas would be highly appreciated.
By the way... I have tried the solutions mentioned around here - like changing the channel - and nothing works.

Hi,
im facing the same problem and i suspect my WLAN access point. It works on all Wireless unless mine at home. I`m using a Zyxel Router.
Are you using DHCP? The answer from zyxel was to change the ip settings on my HD to static - means manual IP, Gateway and DNS.
It works now for a minute or so but then again dead. Now using data flat from my mobile company.
Hope this helps.
Regards,
Nils

Thanks for your reply...
I have tried that.. but I cannot get anything to work...
I will try again... although one solution I want to try is to find a way to share my laptop's connection with my mobile and use it while I am close to it... but wireless connections cannot be share it seems...
anyway, thanks.

sounds more like it's you adhoc wifi on the laptop which is the problem
you have to set it up to work on the laptop for it to ever share with a pda

Actually it connects to the wireless router. There are three access points at work and I have tried to connect to them all. The only difference between these and my home wireless connection is the proxy server at work. I tried every possible solution with no success.
Anyway.. I will try something new when the weekend is over.
Thanks anyway.

OK. So this is how it is:
I got the internet to work by using a fixed IP instead of the dynamic IP assigned to me by the DNS. Once I supplied my username and password I could access the Internet. However, the touchflo interface cannot access it.
Is there a way to configure the HTC touch flo interface to set the proxy for it?
Regards

Related

IPSec VPN Failing to connect over new internet sharing

Hello,
Well I hope I'm putting this post in the right place, if not please move it. I have a 8525 with cingular. I need vpn access for my office connection from my laptop. We use a Fortiwifi 60 with the Forticlient software for VPN access. I used it with the old wireless modem settings on my 8525 and it worked with both wap. and isp. I recently upgraded to the new offical rom and used it fine (without trying the VPN access) for a few weeks. I went on my first trip last week and could not connect to the vpn. It would verify PSK and X-AUTH but fails to pull an ip address. I tried it with a static ip and it failed as well. When I check my connection monitor it shows no data coming back from my vpn gateway. I tried it on the hotel's internet and it works fine. I also tried another wifi signal and it worked as well. I changed the media net settings to go through isp instead of wap but that didn't help. Does anyone else have this problem with there VPN settings? I wonder if it is the new type of connection sharing or a change to the Cingualr network? Any help would be appreciated.
Thanks.
dechutes said:
Hello,
Well I hope I'm putting this post in the right place, if not please move it. I have a 8525 with cingular. I need vpn access for my office connection from my laptop. We use a Fortiwifi 60 with the Forticlient software for VPN access. I used it with the old wireless modem settings on my 8525 and it worked with both wap. and isp. I recently upgraded to the new offical rom and used it fine (without trying the VPN access) for a few weeks. I went on my first trip last week and could not connect to the vpn. It would verify PSK and X-AUTH but fails to pull an ip address. I tried it with a static ip and it failed as well. When I check my connection monitor it shows no data coming back from my vpn gateway. I tried it on the hotel's internet and it works fine. I also tried another wifi signal and it worked as well. I changed the media net settings to go through isp instead of wap but that didn't help. Does anyone else have this problem with there VPN settings? I wonder if it is the new type of connection sharing or a change to the Cingualr network? Any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
I had the same problem with another IPsec client with this ROM. For some reason I could not get Internet Connection sharing to work when connected via USB. Bluetooth pan worked. The VPN client was not binding to the ICS/usb adapter. I have since upgraded to WM6...Sleuths ROM...and USB/ICS now works.
Well I tried the phone on another computer and the vpn works just fine. I guess it's something on that computer. Anyone have any ideas? I'm going to try reinstalling the virtual adapter in hopes that it is a binding issue (thanks to tco for that). I'll let you know if I figure it out.

ICS & VPN with WM6

My searches on the web haven't yielded much help or information so I thought I would come to the experts...
I have a Treo 750 that I just "upgraded" to WM6 2 days ago. I noticed that DUN has gone away and was replaced by ICS. After configuring my laptop to use that instead of DUN I connected and was surfing the web. My problem now is VPN. I travel frequently (luckily I'm in the office until Jan.) and regularly used my phone to connect to the corporate network via VPN. I also work with a lot of other companies and have VPN access to their systems as well. Basically now I can open my Cisco VPN client, connect to a VPN gateway, authenticate, get assigned all the appropriate IP information, but cannot communicate on the network. What gives? Is there a solution to this? If not, what the heck was MS thinking when they did this!? My phone is basically useless for one of the major reasons I bought it...
Any help is appreciated!
thanks!
Ok, further searches found that DUN can be added back into WM6 via a cab that was posted here at the XDA forums. I installed it and the DUN service is now visible again. I unpaired by phone and laptop, re-paired, and included DUN. Now when I try to connect, I get the DUN connection box after the bluetooth connection is initiated but when I click DIAL I get the DIALING... prompt, followed by Error 678: The remote computer did not respond.
Anybody get this working on a Treo 750? Thoughts, ideas suggestions?
What is the ip address you are getting via the cisco vpn client
It maybe that it is in the same subnet as the ip address assigned to the pc from the wm6 ics. The ICS gives the address 192.168.0.1. and if your Cisco is also giving a 192.168 address then you will have two routes for the 192 address range thus giving you the problem when accessing hosts.
If this is the problem Im pretty sure you can change the address allocated via the ICS using a registry editor. If not you may be able to get work to use a different range for you on the cisco vpn.
Our corporate network is 172.x.x.x so it's nowhere near the 192.168.0.x assigned by the phone. When I look at the route in the VPN client I see 192.0.0.0, 10.0.0.0, and 172.0.0.0 so I am assuming 192 is my laptop, 10 is the phone, and 172 is the corporate network.
I'm guessing NATing is the problem. I've been reading that if I use a different APN (isp.cingular instead of wap.cingular) there is no NATing. I've tried both, and I've tried turning off and on the "force AT&T" proxy setting to no avail.
Tried the DUN cab hack that is floating around for WM6 also. The service is active again and I can also add Modem Link back in and my laptop sees my Treo as a modem but when I dial I get an error stating the remote computer did not respond. I'm guessing along with going from WM5 to WM6 AT&T also updated the radio so the old communications protocols don't work anymore?
Hello Sir,
I have exactly the same problem... I have successfully connected via VPN, however unable to communicate with any devices on that network... Then what is the use of VPN on the phone? I've tried searching online for answers, but no luck... People are having the same problem but no one knows how to solve it... I'll try and trouble shoot this problem more as soon as my exams are done...
Hi
Working successfully for me. I am using Imate jasjam wm6. Pc using cisco client connecting via ics on phone. I have telstra 3g connection tested ok on both telstra.internet (Nated ip) and telstra.extranet (real ip).
You are correct it may be an nat issue. Can you check that your transparent tunnelling is on as follows: right click on your connection entry in cisco client and select modify then transport tab. Check that enable transport tunneling is enabled ipsec over udp(Nat/pat).
The other thing to check is that the cisco vpn server aslo has transport over Nat on as well.
Also are you sure your corporate ip range is 172 or is that the range given by the cisco vpn to clients.
Transport tunneling is on (always was). I'll have to check with our network admin and check on the VPN server setting...I guess as long as I have connectivity back to the office, I don't need it that badly for all the customers I need to connect to at various times.
Yep, positive on the corporate IP. Right now it is 172.28.1.87 and I'm in the office.
Thanks for the help so far. Got any other suggestions on how I can troubleshoot further?
One other thought...should I modify the registry on the phone to assign a different IP address to my laptop? Would that help?
Same Problem
MX. I am having the exact same issue but with Securemote VPN. I've looked through the registry and found the assigned address, but I'm wary of changing anything until I can find some more information.
Anyone out there ever change the DHCP configuration for their phone?
Somewhat related question?
Im attempting to route my connection on my mobile through a laptop acting as a wan bridge, then uplinking it into the router. The issue Im having is that XP and WM6 both use the same IP Block. Ive read and read and cant find much to tell me how to change the WM6 IP BLock to something like 192.168.2.1 rather than the default 192.168.0.1
Does anyone have any pointers? Ive looked through the registry. There MUST be a simple way to change a default.
To clarify my setup, I am using ICS Via USB into a UMPC laptop running XP. The UMPC is set to share that same connection back out over Ethernet. The ethernet runs into my WAN Uplink on the router and then back out via wifi/rj-45
This setup works as I have done it using Wifi with other networks, and I can chose the "Lan3" to share under the advanced settings on the UMPC. The reason I dont just share out via Wifi from the start is that Wifi on my Kaiser and Raphael both make the device to hot to charge, thusly killing the battery within a couple hrs of sharing. If I share via USB , it stays pretty cool and still charges.
Anyone have any pointers?
I have already tried tricking XP into using the Lan on another block but as soon as you try to share the USB lan, it reverts back to the 192.168.0.1
The only way I can imagine is a registry modification or a program change in ICS.
Thanks Much!

HTC Touch WiFi Problem

Hi All,
I too have a strange WiFi issue. Here goes:
My phone is able to connect to free WiFi stations and the WiFi station at my parent's place. When I try to connect at home, it connects but I am unable to browse.
I previously used WEP encryption and have also tried removing all encryption...but no luck.
Here are my current router settings:
Band 2.4 GHz B+G
Mode AP
Channel 9
Authentication Open
Preamble type Long
Broadcast SSID Disable
Encryption None
Use 802.1x Authentication Disabled
Phone Details
HTC Touch
Browser Netfront/IE
My laptops, DS Lite, Wii can connect and work with the router...
Any help will be highly appreciated
Check that you don't have MAC ADDRESS FILTERING at the router. It may be hidden under Filter settings, like my D-Link is. This may sound trivial, but more than once I forgot about the MAC filtering.
If that doesn't help you, then just to narrow it down, at my home I use WEP and disable SSID broadcast also, and my Touch can connect fine, and fast.
Scratch the last post! I had the same problem with my TOUCH..Just put the power level to the max (i.e. go Start -> Settings -> Connections -> Wireless LAN -> Power Mode -> and slide all the way LEFT to Best Performance) and all hail ..your problem solved
I also use a Touch. I put the slider all the way to the right (Best Battery) and I connect fine. You people must have a big house, or a crap router?
HTC Touch wireless lan connection problems
hi,
Im having the same problem. No MAC filtering & no encryption on ADSL router.
HTC touch can connect to the router at 192.168.1.1. But it does not connect to any other web page.
Message shown is: "Page cannot be found. Check the name and try again."
Any other tips.
Thanks in advance.
dbmayur said:
Hi All,
I too have a strange WiFi issue. Here goes:
My phone is able to connect to free WiFi stations and the WiFi station at my parent's place. When I try to connect at home, it connects but I am unable to browse.
I previously used WEP encryption and have also tried removing all encryption...but no luck.
Here are my current router settings:
Band 2.4 GHz B+G
Mode AP
Channel 9
Authentication Open
Preamble type Long
Broadcast SSID Disable
Encryption None
Use 802.1x Authentication Disabled
Phone Details
HTC Touch
Browser Netfront/IE
My laptops, DS Lite, Wii can connect and work with the router...
Any help will be highly appreciated
Click to expand...
Click to collapse
hencre said:
hi,
Im having the same problem. No MAC filtering & no encryption on ADSL router.
HTC touch can connect to the router at 192.168.1.1. But it does not connect to any other web page.
Message shown is: "Page cannot be found. Check the name and try again."
Any other tips.
Thanks in advance.
Click to expand...
Click to collapse
Same problem I am having now. I can connect now wifi, but get same error.
??????
Wifi Problem!
Hi guys,
I've got a problem and I'm hoping you can help me out..
I've got a HTC TOUCH and when I got it the Wifi connection was working just fine.. I could connect to any WIFI network and Browse the internet.
After a month or two, my phone wouldn't connect to my home wifi network anymore. And neither would it connect to any other wifi networks (I tried!)..
I've been all over the internet trying to figure out what could have happened and if someone else was having these problems to.
I just can't find the answer and I feel like I already tried everything I could think of..
Hope some of you knows what to do..
I'd suggest looking at the Touch forum... I've got no experience of Touch devices, but it may be a Radio ROM issue...
kinda same issue I am facing ! donno
MY HTC TOUCH never connects to NETGEAR WIRELESS ACCESS POINT
but finds LINKSYS routers in a jiffy :O
are Wireless Access Point and.. Wireless routers different
they both emit diff. signals ?
I have the same issue with a TYTN II, can connect to the wireless, but can't open any web pages.
problem with htc & WPA-PSK passkey 25 characters
My htc tilt connects almost everywhere, but i have a problem with wpa-psk at work. The password is from 25 characters, I read some articles what WM cannot handle such length. Maybe it's possible to edit somehow the registry?
I have the same problem guys, what can we do to find a solution i tried everthing i could, and i even tested it out with my 2 wireless routers, and at public places it connects (at home it doesnt connect though).
shirreer said:
Scratch the last post! I had the same problem with my TOUCH..Just put the power level to the max (i.e. go Start -> Settings -> Connections -> Wireless LAN -> Power Mode -> and slide all the way LEFT to Best Performance) and all hail ..your problem solved
Click to expand...
Click to collapse
Thanks a lot!
I had exactly the topic problem with manilla rom on my kaiser, could not use wifi any more. But with just sliding the meter to 'Best Performance' as suggested, wifi it once again works like a charm.
HTC Touch wifi solve
I had the same problem with my htc in WEP it dosen't browse, I changed the router to a better wifi protection like WPA-PSK, connected and worked fine, for some reason it only work's fine for a couple of minutes, I readed this post to put the sidebar in best performance and now everything works fine. An advice don't use WEP it's not secure at all.
http://en.wikipedia.org/wiki/Wireless_security maybe you fine this interesting and helpful.
I'm running into a problem were I can connect to an AP at work and surf the net fine but when I disassociate I cant connect to it again for a whole day. The AP must be saving some info and therefore will wait for the DHCP lease time to finish before allowing the touch to re-connect. I tried my laptop and was able to connect 3-4 times and never have a problem so it is isolated to the touch and windows mobile 6.1. To find some more info out I was able to clone the mac of the touch and use it as the laptops wifi cards mac. It connected fine on 3 consecutive tries.
Maybe windows mobile is missing some commands when disassociating from an AP and as a result leaving info out in nowhere land confusing the router.
Thanks for any help!
ok, here's me joining the club... dunno what happened... working one day, getting crap the next.
exact same problem as everyone else...connects to the wireless network, then when you try to surf, page cannot be found...
Exact same problem here.
In the beginning everything fine. Connecting to my home WiFi and using the internet without problems (weather, stocks, opera, email, google maps, even skype voip).
Then, last month, all programs are unable to find anything on the internet, although the device reports it is connected to my (unchanged) home WiFi.
All these programs work fine when the device is connected to the internet through activesync (usb cable).
Also this whole time I have been using my home WiFi with a laptop from both Vista and Ubuntu, with no problems, so I guess it's not the router.
Also have read in other fora about these wifi working - wifi not working "cycles" other people have had, with various WM devices. And various tricks like shutting wifi off and immediately on again.
I even hard reseted the device. Problem still there.
WTF?
Connected once only
Connected once only for a few minutes to my home router dir 310 D-Link, worked fine and fast. After that I closed the connection. Next day I tried to connect but my HTC Touch 3G doesn't see the router. I see any other routers, but I do not see mine. I connected to some friends routers with WEP and WPA encription just to be sure the phone working. During this I didn't changed the router or the phone settings. It is very strange. The problem maybe comes from the router.
I'm having the same issues with my HD2. Looking all over the place and seems to be a common fault, but thus far with no cure, I tried the power save mode
From new it worked like a dream, but then one day it would connect to AP's but act as if not connected. I flashed my ROM with the VERY impressive Merlion Leo v 2.66 and it all started working again. Then yesterday, it stopped again. I don't want to reflash, so I'm working hard to find a cure, and will report as soon as I find one.
---EDIT---
I've found a cure (for mine at least), not sure if it will work for everyone, and haven't managed to test it at any other AP's except for my home Router, but all I did was set the network card properties (Broadcom 802.11 DHD Network Adapter) to 'Use server-assigned IP address' instead of 'Use specific IP address'. I'm not sure why this worked as there was no IP address conflicts because there were no other devices connected to my router when I had problems, but it works for me, hopefully permanently
Good luck.
Try this. Its work perfect for me!
http://forum.xda-developers.com/showpost.php?p=10035476&postcount=10

Wifi but no Internet

Since I bought the HD2 before 2 month and after 2 Rom upgrade I still have the same Wifi problem. I can connect to my home network and the Router can see the HD2 but I can not connect to the Internet through the Wifi. All other computers and PS3 connect just fine. Ip adress seems also ok.
Please help ?
I did have the same problem a while back, and it occured after I used the wifi router. Have you ever used that, even just to try it?
No I never tried the Wifi Router even once and changed rom twice.
quincy67 said:
No I never tried the Wifi Router even once and changed rom twice.
Click to expand...
Click to collapse
Probably not the same issue then. For some reason I had it trying to give me a static IP address that my router wouldn't allow (I've got MAC forwarding on my router to make sure that nothing other than the 4 things I have can connect to it).
When you connect to the wifi, can you open the router admin on your HD2?
Thanks for your help. No I cannot access the router from the HD2, could it be a proxy issue. I am not using a proxy for the internet
quincy67 said:
Thanks for your help. No I cannot access the router from the HD2, could it be a proxy issue. I am not using a proxy for the internet
Click to expand...
Click to collapse
No worries mate - I hope I can help!
It's not a proxy issue, if you're not using a proxy server. Could you try this and let me know how you get on?
Start your wifi connection
Go to all settings, connection, wifi, wireless networks, network adapters tab
Select the Broadcom DHD adapter
It should be set to use a server assigned IP address, not a static one. It probably is, but it's worth checking.
When I open Wifi settings I can only open advanced no wireless networks or network adapter tab. How do I get there ?
quincy67 said:
When I open Wifi settings I can only open advanced no wireless networks or network adapter tab. How do I get there ?
Click to expand...
Click to collapse
After you've started wifi, go to the settings tab, menu and all settings. Then carry on the instructions in the last post.
Found the all settings, the DHD adapter is set to server assigned. Any other ideas ?
...
Well i think we have the same problem.. If you try to connect your wireless, do you get the failure after pressing get IP: Cannot obtain serverassigned IP....
http://forum.xda-developers.com/showthread.php?t=627654 my thread was this..
I found out that if i you go under WIFI>ADVANCED>press on the NETWORKCARD under the field "SSID"> then go to the networkcard>Broadcom 802.11 DHD network adapter>remove the pin in use serverassigned, and write a static ip: example: IP: 192.168.1.23
UNDERMASK: 255.255.255.0
STANDARDgateway: 192.168.1.1
That helped for me, though i cannot use that fix because my college wont accept the static IP. so it works for like 2 mins and then it disconnect. hehe.
Heh - that would be pretty much my next suggestion.
Try a static IP address and see if that works. It's not a long-term solution, but it would determine whether it's your phone or the router that's having the problem.
Last time I set a static IP address, I liked it and left it like that, but I found (after a couple of days with no internet access) that it tries to assign the same IP address when you use your data connection for internet access. Your service provider is very unlikely to allow you to use the same IP address, so you probably can't connect.
Like I said, it's a test to see if you can connect - not a solution.
Do you know what IP addresses your router will allow you to use? Do you have a specified range of addresses, for example?
I have this exact same problem. I can connect to wifi networks at home, office, etc... But no network access. It connects to the AP's, gives me an IP Address, but I can't ping anything!
This thing gets more and more frustrating daily.
skwizod said:
I have this exact same problem. I can connect to wifi networks at home, office, etc... But no network access. It connects to the AP's, gives me an IP Address, but I can't ping anything!
This thing gets more and more frustrating daily.
Click to expand...
Click to collapse
It also happened to me. Turns out it was the router I was using. I bought a new one earlier today and problem solved!
Hi!
I got a d-link dgl-4300 router, and had problem getting a IP adr. from it. When I gave my HD2 a static IP it worked, but very slow. After I changed from DHD network adapter to NE 2000 compatible ethernet driver it get IP from router and I can browse internet through wifi fast. Maybe it can help u 2.
regards Xes.

Wi-Fi router

All
I have my htc setup to both internet sharing and Wi-Fi connection on my work PC with a lan connection. On both of these connections e.g. wired USB and wireless i can get the internet for about 3 minutes then it stops working. Is there some sort of block? I did see a while back that the WiFi app has no restrictions...
Any help would be superb.
Cheers
Baker0
Thats a little odd, there is certainly no block and I have had the wifi router running for a good 30-40 minutes without failing.
what part is failing, is the phone no longer running the wifi router, or is the pc no longer getting internet on that network connection?
If you need help on how to find this info just reply and I can walk you through some more diagnostic steps.
The phone is still running just the internet stops on the machine. I have to stop the wi fi on the phone then start again then connect. I think it might be t-mobile but the internet on the phone is fine
are you in the uk?
if you connect your laptop to the phone via the wifi router you should be able to right click the network logo, click on status and view the wifi network info, it should tell you in there if it has internet access on that network connection.
If you try this again and when it fails check this status window and see if windows is seeing an internet connection or not?
when the net fails again try and visit http://72.14.203.100/ (this should be the google homepage) if you see google then there is a dns problem if it still says network timeout or failed to connect or something like that then we will have to dig further.
LOL thanks for your help. I am in the UK. ive been working in IT for the last 12 years and I know and have done the test, its not the machine it has something to do with the phone or t-mobile network
Sorry to hijack your thread a little, but I'm on the T-Mobile Network in the UK too (except I'm using a Touch Pro with a custom ROM), and although I can make connections from the PC to websites using the IP address, the DNS isn't working so I can't resolve domain names.
Any ideas?
Cheers,
Steve.
Baker0 said:
LOL thanks for your help. I am in the UK. ive been working in IT for the last 12 years and I know and have done the test, its not the machine it has something to do with the phone or t-mobile network
Click to expand...
Click to collapse
It must be the phone then since I do use wifi router, I am on t-mobile and in the UK and I do not experience this :S
I seem to be saying this more and more but maybe you should try a hard reset and see if that fixes the problem?
StevePritchard said:
Sorry to hijack your thread a little, but I'm on the T-Mobile Network in the UK too (except I'm using a Touch Pro with a custom ROM), and although I can make connections from the PC to websites using the IP address, the DNS isn't working so I can't resolve domain names.
Any ideas?
Cheers,
Steve.
Click to expand...
Click to collapse
This is likely an issue with the way your machine has been setup to connect to the wifi network. Try visting the properties of the network and vieing the dns settings for the tcp/ipv4, It should be set as Obtain DNS server addresses automatically. If it is set like this then try setting it too 8.8.8.8 and 8.8.4.4 these are googles, dns servers if this works for you then you could stick with this or do some further digging as to why you are not getting the dns server addresses automatically like you should be.
Xp3RiM3nT said:
This is likely an issue with the way your machine has been setup to connect to the wifi network. Try visting the properties of the network and vieing the dns settings for the tcp/ipv4, It should be set as Obtain DNS server addresses automatically. If it is set like this then try setting it too 8.8.8.8 and 8.8.4.4 these are googles, dns servers if this works for you then you could stick with this or do some further digging as to why you are not getting the dns server addresses automatically like you should be.
Click to expand...
Click to collapse
Setting the DNS entries to Google's makes it work, but attempting to get the DNS Server's automatically leaves me with no ability to resolve domain names. How strange?
Thanks for the workaround, not sure where to start looking to fix it properly.
Cheers,
Steve.
Hey guys,
I am new to this wifi router thing and got the following questions:
1. To be able to use it, you must have data connection with your provider. Am I right?
2. By any chance, can I use this system by using a sim taken out of a prepaid mobile broadband dongle and inserted into my device (htc touch HD)?
3. Once I get connected can I surf the internet/check emails etc from within the device itself without the need to use a laptop?
Please don't mind these basic stupid questions.
cheers

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