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HTC Touch HD to WiFi Secured - doesn't connect

Hi, I have HTC Touch HD New. I have home wireless secured router DHCP with (WPA2 Mixed) with paraphrase While trying to connect I ran through wizard to connect to my wireless no luck. Then gave static IP , changed WPA2 to WPA/TKP, changed channel from 5 to 11 no response, stopped Firewall, anything what can be done with router did…..no connection. The HD sees the network, but refuse to connect. Although, I am able to connect to an unsecured networks. All other media that connected to my wireless network works fine. Also I have noticed that wile running wizard the: "Use IEE8021x network access control" is checked and gray so I am unable to uncheck it. Maybe here is the problem.. no clue. Appreciate any suggestion.

Hi,
I can confirm I have the same problem.
Not only with Touch HD but also with HTC Rapheal.
If I find a solution I will let you know.

I had this problem too. In the wizard you have to specify it as a 'worknetwork', not 'internet'. The 'internet' option is for public (secured) networks like on a café. Then again, maybe you did this already. I have a WEP encryption.

You might also want to check, if your HD connects at all by turning off encryption in your WLAN router.
If your HD connects fine, then check in Advanced Config under the "Network" section, if you have WPA authentication enabled. My ROM had this disabled. After I enabled this option and made a soft-reset, my HD could connect to my WPA2(AES) secured network.

If everything else fails, you might try this free supplicant: http://www.securew2.com/products/
Please, report back if and how you resolved the problem !

None of the sugestions here (post #3, #4 and #5) solved my problem.
It's still not possible to connect to a secured network.
Tried without MAC filtering and vissible network but no joy.
I use WPA-PSK with a network key.
Unsecured it connects fine.
spasovxda said:
If everything else fails, you might try this free supplicant: http://www.securew2.com/products/
Please, report back if and how you resolved the problem !
Click to expand...
Click to collapse

I had the same problem with my Linksys Wrt54g Router using WPA-PSK, no matter what I tried it just would not connect. Without encryption or WEP encryption it worked just fine. Did set Wifi to performance oriented on the HD since that seems to have helped others but still no success.....
Here's the rub: I had installed Schaps Advanced Config tool before and had enabled WPA authentication under network. In a last attempt I set WPA Auth. to disabled, did a soft reset.....activated Wifi, entered my (27 character) passphrase and...my HD connects to my router using WPA-PSK and MAC-filtering without a problem...so that might be worth checking as well...

i hav no problem conneting my blackstone to my linksys wrt610 router using wpa2-aes. maybe you hav ur mac adres filtering turned on
just my 2 cents

Ditto post #8..
I have just connected for the first time to my work network, WPA-PSK(AES) and it connected fine without any problems.
Switched on CM, waited for the phone to list the networks, selected the one I needed and then choose "work" for connection and entered our passphrase. Sync'd up without a hitch.

Just to put this out there - do not connect your phone to the pc when trying to go wifi. It is disabled when activsync is... active.

Hi,
Thanks for the help.
Yes MAC filter is enabled but I've added the adress of HD to the list so it should work.
Today I've changed the channel in my Zyxel router to channel 11 and ques what....
IT WORKS FINALLY !
Channel 11 I choose because that's what the Touch HD chooses in WLan settings.
Maybe this helps for other people as well.
Edit;
A small update to mention.
I have two devices here, Touch Pro and Touch HD.
They both connect fine now.
Also the Touch Pro seems to pick channel 11 as default channel !
I would love to see someone confirms this because it was a real bugger to me.
Edit 2;
With MAC filter enabled both devices won't connect.
Weird thing is, both devices have the same MAC adres !
playboy4u2nv said:
i hav no problem conneting my blackstone to my linksys wrt610 router using wpa2-aes. maybe you hav ur mac adres filtering turned on
just my 2 cents
Click to expand...
Click to collapse

Laurentius26 said:
...Weird thing is, both devices have the same MAC adres !
Click to expand...
Click to collapse
Are you sure you're seeing it correctly??? MAC addresses are unique, just as telephone numbers are unique to the phone system. Same concept. No two wifi devices are supposed to have the same mac address...
I was having the same issue: not being able to connect my HD to my wireless network. Very frustrating... Then I remembered I use a controlled Access List, on my wireless router, based on MAC addresses. Once I put my HD's MAC in the list, I was able to connect.

I made a mistake.
I connected both devices to the desktop with Active sync to find out MAC.
If I give the command 'IPCONFIG /ALL' both WM devices have the same physical adress,
but after I succesfull made a wifi connection (without MAC filter) with both devices,
I noticed that the MAC adresses are different on both devices in the router config window.
I've added both adresses to MAC filter and enable.
Now everything is up and running !
JesseW said:
Are you sure you're seeing it correctly??? MAC addresses are unique, just as telephone numbers are unique to the phone system. Same concept. No two wifi devices are supposed to have the same mac address...
I was having the same issue: not being able to connect my HD to my wireless network. Very frustrating... Then I remembered I use a controlled Access List, on my wireless router, based on MAC addresses. Once I put my HD's MAC in the list, I was able to connect.
Click to expand...
Click to collapse

Laurentius26 said:
Channel 11 I choose because that's what the Touch HD chooses in WLan settings.
Click to expand...
Click to collapse
Can this be changed on the Touch HD? I don't seem to be able to change it. And channel 11 is a bit oversubscribed where I am...

razorblader said:
I had the same problem with my Linksys Wrt54g Router using WPA-PSK, no matter what I tried it just would not connect. Without encryption or WEP encryption it worked just fine. Did set Wifi to performance oriented on the HD since that seems to have helped others but still no success.....
Here's the rub: I had installed Schaps Advanced Config tool before and had enabled WPA authentication under network. In a last attempt I set WPA Auth. to disabled, did a soft reset.....activated Wifi, entered my (27 character) passphrase and...my HD connects to my router using WPA-PSK and MAC-filtering without a problem...so that might be worth checking as well...
Click to expand...
Click to collapse
i had the same problem. my hd use to connect fine with my wireless ruter untill yesterday. everything i tryed failed until i red this solution. i've done what razorblader suggested and guess what. it works flawless.
thank you!
it seems that the problem occurs after instaling advanced config 3.3, wich i did yesterday. for some reason it seems it mess the wifi settings.
thanks again!
i still have another problem, wich i have it since i bought the hd
i connect my laptop to my wifi router and it works great. i connect my hd to my wifi router and it works (again) great
but if i connect my hd to my laptop via usb and activesync, my laptop lose wifi connection. i reconnect it, keeps connection for few seconds and it loose it again.
any advice?
thank you!

Confirmed...
Had the same problem, Advanced Config WPA disabled works like a charm, if you enable it it actually disables it...

I connect to a Linksys broadband router with Mac filtering and WEP with no problems. Too lazy to try WPA2 because I'll have to reconfigure 3 PC's and two wireless printers. If I do try WPA(2), I post here.

I have WPA2-PSK with mac filtering and ssid broadcasting disabled. And I never had any problems, my router is linksys wag200 if it matters. Maybe you just do something wrong?

Wi-Fi and Active Sync
noris08 said:
i still have another problem, wich i have it since i bought the hd
i connect my laptop to my wifi router and it works great. i connect my hd to my wifi router and it works (again) great
but if i connect my hd to my laptop via usb and activesync, my laptop lose wifi connection. i reconnect it, keeps connection for few seconds and it loose it again.
any advice?
thank you!
Click to expand...
Click to collapse
Note: This may be in a slightly different place in ActiveSync on XP.
I have Windows Mobile Device Center on Vista and I had the same trouble until I went to Mobile Device Settings > Connection Settings > check "Allow data connections on device when connected to PC"
(see attachment)
Just noticed you said laptop loses wi-fi.... I assumed HD loses wi-fi. My bad.

This may or may not help some of you, but I found out (the hard way) that the WLAN pre-shared key "passphrase" may only be 12 bytes long. Any more and it will not work.
-Valynor

New Touch Diamond 2 Wifi Wont Connect

Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde

Doubt if this is an issue with the phone more likely to be a setup of the wireless.
What router do you use?
Do you have MAC Filtering enabled?
Do you use your router as a DHCP server?
Are there any error messages displayed on the phone?
When it doesnt connect and you tap the notification area (top bar to the right of START) do you have any messages there?

jderonde said:
Hi Guys & Gals,
I have a brand new HTC Touch Diamond 2, on O2 network - this is an untouched device, all i have done is booted it up and sync'd it with my PC,
I have tried to connect the device to to wireless networks now with no luck.
1. My home connection - security enabled WPA-PSK password protected, The phone can see the network, i type in my network key - i also checked the password on my router setup. The little spinning circle comes up and try's to connect with no luck. It will then keep trying for as long as the wireless is on
2. Home connection again with no encription - again the same thing
3. Work connection WEP secured, type in the key, same thing again.
Has anyone encountered these sorts of problems before in the past - if so how do i fix it so i can connect wirelessly.
Cheers Guys
JdeRonde
Click to expand...
Click to collapse
I too had problems with WIFI. My home work network was visible but it would immediately drop or not be able to connect. A few days later it started working flawlessly and I have no idea what changed.
I am sure you have tried a soft reset but just in case...
Tony

I have a NetGear DG(Some Number) v4 ADSL wireless router, which i have set up and works for all of my other devices (ie. Laptops, PS3). With a simple encription key.
I get no messages etc, all it sais is that its 'not connected' and there are no new notificatons
It then persists in trying to connect again and again, when it cant connect for a while, it then comes up with 'new network connections found' in the notificatins area.
I have switched the power mode to best performance with no luck.
I have tried on 2 different networks now. including with all encription off. WEP and WPA-PSK - This is driving me nutz cuz i love the phone, i just want to use it to browse the web without paying out the nose for it.
DHCP server is dynamic from my ISP.
I have contacted HTC now about the issue, but im going to feel so stupid if it turns out to be somthing simple like a setting on the phone somewhere.
But thanks for the reply

Have you checked you arn't using MAC filtering?
Log-in to your router and check under Wireless settings > Wireless Station Access List.
While you are on your wireless setting page check what Encryption your using for WPA-PSK? TKIP? (The wrong encryption chosen will cause you not to be able to connect)
Ok maybe telling you how to suck eggs but on your phone:
Settings > Communication > Wifi
Select Advanced at the bottom right.
Select Change Network
Click Add new...
Type in the name of your network (The SSID also found under wireless settings, Case sensitive)
Select Connects to: The Internet
Leave the other two boxes unticked.
Click next.
Select the correct Authentication - WPA-PSK is different to WPA2-PSK. You will probably be using WPA-PSK.
Select the correct Encryption (Propably TKIP)
And type in your Network Key
Click Next and Finish.
How does this fair and what are the results of checking info on wireless setting page?

Im at work at the moment trying to connect to the WEP connection,
This connection most deffinatly does not have mac filtering on it, just asked the network tech.
Okies.....
Changed the network key to.... Shared key and it works
so i am guessing that it must be somthing to do with my setup at home..
Cheers guys

Cool.
Just match up the Authentication / Encryption / SSID and Network Key from the router to your phone setup and you should be fine.

HTC TD2 Wifi issues
Hi
There's some discussion around the web about this problem of encrypted wifi connectivity: a few things to note
1] the TD2 is _very_ sensitive to the power settings applied to the wifi chipset.
The default power saving settings are only likely to work if all other on-board devices - bluetooth, HSDPA, GPS [and maybe even the screen] are either off or in low power mode: the general recommendation seems to be that one adjusts the wifi device power to be "best performance" if one wants to guarantee connections.
2] several people have reported that both the wifi device [card] and the settings for the particular wifi lan [SSID] to which you are attempting to connect should both be configured for "Work" rather than "The Internet".
3] these secured/encrypted connection failures are not about the WiFi access point or router: I've personally tested with several different makes and models of Router and Access Point [3com, Cisco, Enterasys, Netgear, DLink, Belkin etc] - both on my own and on client networks where I have complete control of security, and have also methodically tested every single combination of TD2 setting for WEP and all variants of WPA. In each case my TD2 has failed to make a valid encrypted connection.
The same device will happily connect to "open" unencrypted access points and routers.
Other models of HTC device, such as the Tytyn II and Touch Pro work fine on the same access points and routers: so we can be pretty sure that this is specifically a TD2 issue.
Conversations with HTC's European Tech Support on this issue have not been helpful to date, but they HAVE pushed the issue further up the line, so there's a chance that we'll see a resolution.
Robert

WPA problem

Hi,
I have an HTC Elfin that has no problem connecting to a home network with WEP encryption. But at work, I cannot connect to the network with WPA-TKIP encryption. My phone just tries to connect for a few seconds and then the status of the access point goes back to "available". I've verified the network pass phrase, as it does work with my co-worker's netbook. What is the problem here?
BTW, I've been reading up on this problem and somebody mentioned the fix of turning on/off the wifi (turn on wifi, connect, turn off wifi and then on again), but it doesn't work for me:
http://forum.xda-developers.com/showthread.php?t=327928

dtran707 said:
Hi,
I have an HTC Elfin that has no problem connecting to a home network with WEP encryption. But at work, I cannot connect to the network with WPA-TKIP encryption. My phone just tries to connect for a few seconds and then the status of the access point goes back to "available". I've verified the network pass phrase, as it does work with my co-worker's netbook. What is the problem here?
BTW, I've been reading up on this problem and somebody mentioned the fix of turning on/off the wifi (turn on wifi, connect, turn off wifi and then on again), but it doesn't work for me:
http://forum.xda-developers.com/showthread.php?t=327928
Click to expand...
Click to collapse
Try to set wifi to best performance instead of best battery first.
Often the problem is also caused by a combination of the router (brand/type) and a Windows based device/computer.
Some things you can try to get a working connection with WPA-PSK enabled:
1. Modify the registry:
\HKLM\Comm\EAP\Extension\25\ValidateServerCert=dword:00000000
2. Modify the network settings:
Settings > Connections (tab) > Wi-Fi > Network Adapters (Tab)
and select "NE2000 Compatible Ethernet Driver" (maybe you have to config a static ip-address).

Thanks for the suggestions. I did all those, except for the static IP since our network admin doesn't provide one. It still doesn't work. One thing I'd like to understand is that in my case, why does the WPA-PSK connection work for the standard Windows environment (laptop/netbook, desktop) but not Windows Mobile? What could be the difference?

I don´t know what ROM are you using, but if it is some of 23XXX Builds, disconnect first the Bluetooth and then connect the Wireless... Should work now...

My ROM is MK_872_05 WWE, from chota_shivaji. It uses WM6.5 CE OS 5.2.21872. Thanks for your suggestion. I will try it out on Monday when I get back to work.

I disconnected the Bluetooth connection and tried again to the WPA-PSK encrypted access point at work and it still doesn't work. Just yesterday at a relative's place, I was able to connect to his router with WPA security. I think there's something different with the one at work which does not work with Winmo devices.

at work do u just have a password or a user/password? are u using certificates?

At work I have a guest username and password that I can use to log in for the WIFI access point. The password changes every week, but I confirmed that I used the latest one. But I don't think there's a certificate needed since my co-worker is able to use his home netbook to log in without anything else except the same username and password.

This WiFi issue is killing me!

I know Google has said they are looking into it. But this is ridiculous. The N1 can not handle WPA2 connections. Even though it saves the connection and password, it almost never reconnects automatically. From what I was reading on the Google help forum, it appears to have compatibility issues with many retail routers and they suggest upgrading the firmware on our routers. Throughout my day, I may connect to 3 different APs. One is a standard Linksys wrt54g with sveasoft, the others I connect to are Cisco APs.
None of them automatically reconnect. Most of the time on the Linksys, I have to delete the connection on the phone and re-add it.
I still like this phone but between the 3g and wifi issue, it is a pain to use.

I won't pretend to understand all that you just said, but I can tell you that my router is set up using WPA2-PSK. Not sure if it is the same as just WPA2 but my N1 reconnects to mine whenever I get in range. Then at the office it will connect to the WPA2-PSK set up in there, and one more regular open connection that is available at our pool. Pretty much every time I look at it, it is connected to one of those 3. Or else if I am OOR of any of those, I am on 3G.
My home router is a Belkin -N. Work routers are a Netgear -N and a D-Link -N.

I've got a Netgear WNR2000 on WPA2, and I can confirm I occasionally have this issue with the phone not connecting to the network automatically. It usually does if I go into settings and touch it to reconnect again.

There is an easy solution for any WIFI problems, use a Mac Filter!!

I have to go into Settings > Wireless & Networks > WiFi Settings before my Nexus One will reconnect to my home router, which is also using WPA2-PSK.
Hopefully it'll be sorted in a firmware update, it is annoying having to go through 3 screens to do something that my Nokia Symbian phones have been doing without issue for almost5 years...

I am having no problems auto connecting to my home WPA2 network, I am using AES encryption and running DD-WRT firmware if it helps.

philaldred said:
There is an easy solution for any WIFI problems, use a Mac Filter!!
Click to expand...
Click to collapse
Mac Filters are no replacement for WPA2 or encryption. Almost every device has the ability to spoof a mac address. Using a mac filter might help quickly eject roaming devices nearby, but it is NOT security.
Its like using a No Trespassing sign to replace locking your doors and windows.

i found that APNDriod may be a possible culprit....
Before I installed APNDriod , every times I go back home, my N1 will connect to my home WiFi almost immediately.
But after I install APNDriod, my N1 will not connect to my home WiFI.....I need to go into the Wireless setting screen, once i am on that screen WiFi it will connect.
But it is strange this I don't have this issue in my office, it just connect automatically before and after installing APNDriod.
Today I tried NOT to use APNDriod for a day and my N1 connect to my home WiFi without issue..... will do more experiment tmr.

Netgear WNR3500 w/ WPA2-PSK. Reconnects every time I am in range.

I find that my Linksys is the worst. The Cisco Aironet 1121 is better, but still has occasional connection issues. And I have not installed APNDroid.
On another note, when my phone switches from 3g to 2g and vice versa, it takes a long time for the data connection to resume

My network at home is setup with WPA2. I have no problems connecting to it... I click on the little wireless icon, and wait for it to say "wireless settings updated" and also wait for the wireless icon to show up near the time... then i will start browsing
I have a Dynalink RTA1025W

My wifi is working now. See h**p://forum.xda-developers.com/showpost.php?p=5773148&postcount=26

No problem reconnecting to my home network with WPA2 . Apple's Airport Extreme.

No problems here connecting to my Belkin N1 router. Connects the moment its in range.
Setup using WPA2-PSK

im having this exact same problem on my D-link Dir 615!
Pisses me off alot, i hope Google fix it!

I found that unless I was on channel 6 or 11 I had issues

AES-CCMP, TKIP or WPA Cisco521G will not connect
My cisco 521AP does not connect using any type of encryption, it only works with open authentication. Expensive phone like this that doesnt work with business class products is a joke.

xoveruk said:
My cisco 521AP does not connect using any type of encryption, it only works with open authentication. Expensive phone like this that doesnt work with business class products is a joke.
Click to expand...
Click to collapse
@xoveruk - Someone must be able to help sort out this issue !

xoveruk said:
My cisco 521AP does not connect using any type of encryption, it only works with open authentication. Expensive phone like this that doesnt work with business class products is a joke.
Click to expand...
Click to collapse
My suggestion is - check what you're doing wrong before assuming the phone is at fault. And check that you're using PSK.

SEC AUTH ENCRYPTION
No security None Open - working
WEP WEP Open - no
WPA-PSK TKIP WPA-PSK - no
WPA2-PSK AES CCMP WPA-PSK - no
android 2.2 on N1, FRF91

[Q] Problem connecting to Netgear WiFi Router.

I have my Tattoo rooted with 1.6 (can't recall the ROM name) with build number 1.67.405.6. Almost everything works fine except the connection with my home WiFi network. It's a PPPoE connection through ADSL modem. Next in line is the Netgear WG602 v3 WiFi router. At the beginning I couldn't connect at all so I changed the router's ROM to DD-WRT. Now I can connect with the router but no connection to the internet whatsoever. I can ping my router through my Tattoo, I can even open the 192.168.1.1 and mess around with its software but no connection to the internet. It is only limited to my Tattoo as I can connect through my laptop, through my other mobile (HTC S710) and also I can connect my Tattoo with any other WiFi (Secured or Open) with no problems at all.
I tried with no Security, with WEP, with WPA-PSK to no avail. Any other clues?

try running htc mail while you are using your wifi throuf your tattoo it worked for me

What is supposed to happen if I do that? I'm trying it as soon as I get home btw.

Nothing happened

Hi all...sorry for my interference but this problem is similar to mine.
I'm going mad from many weeks trying connect my Huawei Ideos (U8150) to my home wlan through a netgear VG602v3 AP. No way to do this.
Wifi works from my laptop and from my girlfriend's laptop, but from ideos it doesn't.
I turned off all wireless device in my house, I tried with/without WPA, I tried open network from channel #1 to channel #13, tried changing ssid and I also tried praying .
There is a weak wifi near here: it is on channel #1 and its power is between -89 and -82db. My wifi power (data from kismet) is between -50 and -18 db and is configured on channel #11.
In any cases, even if I put my Ideos near to AP antenna the story is ever the same:
- Ideos indentify the wifi network
- Ideos acquire the IP
- I open the browser or the android market and...
- Ideos lose connection...and so on.
I downloaded from work wifi (crypted with WPA) a wifi scanner from app store: it shows me the neighbour's weak wifi and my wifi network which appear and disappear recurrently.
Please, someone helps me (without suggest to buy another AP!!), any suggestions are welcome!!

Have you tried logging into the router and checking the privileges for devices. Some of them have a security element that restricts the use of the internet on newly connected devices until the setting is changed. I had a similar problem with a new laptop.
hope it helps.

I checked every setting to no avail. I still think somehow that my problem is with my router or adsl modem which doesn't connect automatically with PPPoE and Android doesn't have any command or software to initiate a PPPoE connection.
Other than that... Can't find any solution. Until then, I use connectify on my Win7 laptop. The thing is that I have to keep my laptop switched on as long as I'm in the house.

alpick36 said:
Have you tried logging into the router and checking the privileges for devices. Some of them have a security element that restricts the use of the internet on newly connected devices until the setting is changed. I had a similar problem with a new laptop.
hope it helps.
Click to expand...
Click to collapse
thank you for suggestion. I looked in depth but I did not found the option of which you were talking about. The unique solution still remains change the AP!!!

WiFi and Netgear Router
I think I finally found the answer. It appears Netgear routers support something called WiFi Multimedia. Its a QOS methodology. I disabled WiFi MM or WIMM as its sometimes called, as well as Internet QOS and all my problems connecting to web pages, the market, etc. through WiFi disappeared.
Strange that older versions of the ROM supported WIMM (or ignored it) and newer ones don't. But that solved the problem for me with no real degradation of performance on any of my other computers.
Good luck.