I loved med HD....until today. Now it won't allow any data connections except for wifi. The error message says "there is a problem connecting to the GPRS service in your registered home network". I couldn't find any settings that I had tempered with, and I tried using another SIM card to rule out problems with my service provider, with no improvement. The end resolution was to hard reset, which I just did...without any result! The problem is still there. Does anyone have an idea on how I should go on troubleshooting?
have you tried applying the settings manually rather than through the wizard? maybe the new connection database isn't right?
yes, but it doesn't seems to help.
Related
Hello,
After performing a hard reset on my XDA Exec I used the various posts within the forum to set-up the machine. Of course one of the thinks I have set up as been the "My ISP" and "My Work Network" section to connect to the Internet via 3G. I also implemented the registry mod to have my 3G/GPRS connection always up.
Now here comes the problem bit ....
After a soft reset the 3G connection automatically comes up and am able to sync with the exchange server and surf the web. All seems fine. However after syncing with the USB cable, manually disconnecting the 3G connection or a making/receiving a phone conversation I am no longer able to connect to the net. Neither My ISP or My Work Network works any more. The error message I get is "No modem at above number...." I have double checked my connection setting and they all seem fine. Am at a loss to explain this.
Any thoughts?
TIA
Hi,
did you solve the problem. I have the same problem with my MDA Pro. When I change from wifi to gprs or modem I get the same error message. I have to turn off the telephone and back on and then it will work. This is really bad. Friends of mine at work have the same problem.
Any ideas?
Holger
Hello,
hmartin said:
...did you solve the problem. ...Holger
Click to expand...
Click to collapse
Sorry, no. Did not manage to fix it. I eventually returned the exec back to O2. Think I'll give it a couple more months while I do a bit more research and then re-upgrade to it again.
Regards
I have a Cingular 8125 and I love it, well, if I can get WiFi and the rest of the connectivity to work with my T-Mobile US account. The phone is unlocked.
I had everything working, except for WiFi. This is what I experience, I turn on WiFi, the device gets an IP, but when trying to connect with PocketIE, it just hangs and I get a time out or could not connect error.
Has anyone experienced these problems? I thought it was a one time issue and hard reset the device, and now I can't connect to anything, except to make calls. All data services seem jacked.
Any advice on how to fix this? Should I go with another ROM? If so, whats the best one out there?
Also, am I suppose to be able to use Pocket IE when I'm connected to my laptop via the USB?
Thanks,
Danny
i tried out the 8125's ext rom and its basicly making your device connect only through cingular settings. I couldn't get internet access through wifi. Not even Pocket msn, cuz they restricted it with a proxy. What i suggest is you hard reset your device, then when you finish with the intro crap ( align screen, cut & paste, set password) simply soft reset your device and there you go, you know have a Unbranded Wiza100 !!
Go into start/settings/connections tab/connections, under "mediaNet" select "setup my proxy server". Uncheck the box that says "This network uses a proxy server to connect to the Internet."
Hope this solves your problem.
That does it... but with T-Mobile... I need to use a proxy... is there a way around this? I would like to use the proxy...
I can get it to work when removing the proxy... however, if I have the WiFi on and proxy setting on... it won't work. And if I have proxy setting and wifi off, then GPRS doesn't connect.
Any Advise?
try this out. these are the tmobile settings off the clubimate site. they might be out dated but give it a shot. Also don' tthink theres no solution cuz the wizards coming out on tmobile at the end of this month
For some reason, when I install that cab (by copying it to the device and tapping on it), It doesn't seem to do anything. What am I suppose to see after the installation? It doesn't do anything...
Danny
I had to reinstall my O2 XDA (PW10A1, ROM 3.17.03 ENG, 4.21 radio, ActiveSync 4.2.0, build 4876) via a hard reset. Nearly everything works OK, except Pocket Internet Explorer (PIE).
I see a flash of the turning globe, when I try to put a web address in the address bar. No GPRS connection is made automatically by PIE. I have to establish the GPRS connection separately. When I’ve done that, only the local files are shown, i.e. file://\windows\default.com. Just http://localhost shows the turning globe for 5 seconds. All other sites selected from the drop down box do not show up in the address bar and do not connect.
I tried GSM modem connection to my ISP. It works for sending and receiving email, not for PIE.
Using GPRS I can send and receive email.
Using GPRS: I tried VNC and I can connect to my PC’s at home.
Using GPRS I can ping to a number of websites like www.cisco.com using PacketLANce.
I looked for other browsers. MuliIE is an extension to PIE, does not replace it.
The same for ftxPBrowser.
ThunderhawkII needs a subscription. I could use it reading the different introduction pages and registering with them.
AvantGo gives login problems. I don’t know whether they are related to the PIE problem.
My internet connection uses +0~GPRSinternet, does not use proxy settings and has “This network connects to the internet” enabled. It uses server assigned IP addresses and DNS’s; access point name is “internet”. GPRS authentication is CHAP. The three network adapters have no IP or DNS’s assigned.
I did the auto-configuration for O2-NL again.
So I suspect the iexplore.exe file (in the Windows directory, 17494 bytes, 21-06-2001 08:40) went broke. I have nowhere a replacement copy. I think the file is part of the ROM, bacuse I cannot copy the ieplore.exe to somewhere else. So it could not really been changed by some action of mine. Could it be other settings in the XDA, which are causing this?
My questions:
Do you read from the information above that it is a PIE file problem or belonging settings?
Could you send me a copy of the original iexplore.exe?
If not what could be wrong?
What would you do to solve it?
Thanks in advance.
Franz
[email protected]
Same Problem
Hi franz
i have exactly the same problem. i can send emails over wlan or gprs, i can ping, but i am not able to open webpages in pocket ie. i have a prophet (s200) with the newest qtek rom (2.20) wwe.
This is probably a stupid question, but what do you have under:
Settings->Connections->Connections->Advanced->Network selection
First list, 'Programs that connect to the internet...'?
It is possible that your GPRS connection is under say, 'WAP network' or something while in the list 'My ISP' is selected by default so PIE just doesn't know you have a GPRS connection.
Try playing with those settings and see what happens. Since you just did a hard reset it is not possible that you iexplorer.exe file will be corrupt.
I'm having what seems to be the same problem with my Wallaby (specs same as Franz01, was also originally an O2 XDA NL, now taken over by Telfort and now connecting via Telfort Spot GPRS/Edge). Symptoms exactly as described by Franz01 (only local files, just a quick flash of turning globe), although I haven't tried all the connections Franz01 tried, but mail and 'phone work fine. Now I have found one way to fix the problem: a hard reset (perhaps a tip for Franz01?). However this is extremely inconvenient as I then have to spend about a day restoring data, resetting all sorts of configurations etc., and then do it all over again when whatever it is happens again about a month later.
The trouble started after Telfort started migrating to the KPN network (although the network functions themselves work fine), and after an occurrence of what I call the "battery-memory incident". This is when the device suddenly and unexpectedly signals that the main battery is low, and all sorts of things suddenly become slow, very much as if the memory, not the battery was low. The memory applet also suddenly shows hardly any memory available. This condition is fixed by performing a soft reset while connected to the mains charger, but the PIE problem then remains as a sort of "residue". My darling Wallaby has had these "battery-memory incidents" as long as I've had it (since 2002), but the "residue" PIE problem dates from the Telfort move. I went to the Telfort shop in Amsterdam and spoke to their resident "XDA guru" but the hard reset was the only solution he could find.
To avoid having to go down the hard reset path, with all the work this entails, I would love to find another fix. Like Franz01 I'm convinced it's something like a corrupt file or a registry setting, something that a hard reset just happens to fix, but which could be fixed without the hard reset if I only knew what it was.
Levenum, I'm afraid I lose you at Settings->Connections->Connections, I don't get an Advanced tab or button. I get 3 drop-down lists with buttons Modify and Connect, pertaining to "...automatically connect to the Internet...", "...automatically connect to Work..." and "...My Network Card connects to...". For the first two, Telfort Spot is selected, and this connection works. The third one says "Work" and this reverts if I try to change it. Gurus always look at these settings first, and then conclude that they are fine. But I don't get a list of "Programs that connect to the Internet".
Anyway it helps to know that there are others in the world with this very same problem! I'd still love to fix it though.
Resolved!
Three cheers for Oliver (from 19 Nov 2002) on:
http://groups.google.nl/group/micro...01aad387fc9/a703963fe92a23a2#a703963fe92a23a2
This fixed the problem, without a hard reset!
To be sure you get it, I reproduce his solution here, hoping he won't mind (permission has been asked for, though his original answer is bout 5 years old).
"Hi,
check if you have those two files in the root of your "My device":
CMMapG, CMMapP. If they are not there run "\Windows\welcome.exe" which
will recreate them (amongst other things). This solved it for me.
Cheers,
Oliver"
Welcome.exe "walked" me through aligning the screen, cutting and pasting; afterwards the two files mentioned had been created and PIE worked again.
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
JetMouse said:
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
Click to expand...
Click to collapse
yeh iv been getting that problem for sometime now, its frustrating, sometimes i even have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error,
its very similar to the problem you get on your home broadband, your router shows its connected and your dsl and everything is active yet you get a white page on your browser and then you have to reset your router, very very frustrating, so i understand your problem exactly.
I'm wondering if this is anything to do with changing cells on your network?
When you travel to a different cell location although the network says you are still connected (and you can still send/receive calls) the data network has actually dropped and needs refreshing?
I suppose what we are after is a program that can refresh the data network every few mins - don't know if this is possible though?
Here in Germany o2 has a problem with the Qualcomm Chipset. I also have hanging connections. A workaround is to disable HSDPA. Maybe you have the same problem?
same problem here (also o2 Germany)
the 3G icon is there and the bubble says there is a connection for x minutes but opera or google maps mobile report a missing connection after a short time of usage. i have to kill the connection manually and after the connection is reestablished it works again for few minutes...... this is so frustrating...
GPRS
Same problem in Czech republic with O2 provider.
At this moment I found as a fastest way to switch off and on the radio.
I'm using most of the time GPRS connection and this problem is about two times per day so reconnection every day two times is really annoying.
Hopefully somebody will find solution soon...
My problem is slightly different. Sometimes (after using Opera or not) I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work. Any solutions or similar experiences?
Blackstone data connection problems
I have been getting the same problem for sometime now, it is very frustrating, I always have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error.
I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work.
I am also wondering if this problem is limited to Blackstone (HTC Touch HD) or extends to HD2 also?
I have noticed that no one ahs posted any solution.
Comeon senior guys PLEASE help us out here.
Many thanks in advance.
Kam2kam, question, What rom are you using, and are you using activesync? If so, have you downloaded any email attachments? I was having the same problem where a couple of times a day I would have to soft reset. The connection would look fine, but if you tried to update anything or browse the net you were met with an error. It was frustrating. I finally narrowed the issue down to activesync and the new manila documents tab. My theory was that when I downloaded an attachment to view in the documents tab activesync would continue to sync the attachment each time it polled for new mail. Since activesync is often slow to sync attachments, my connection to the VPN would timeout before it could finish syncing causing the dreaded "waiting for network". My thought was my VPN connection would freeze thereby preventing my carrier internet from being able to connect; since, at least for me, you cannot have two different data session running simultaneously, i.e. VPN connection and the carrier's connection. The only cure was to soft reset. Ultimately what I did was hunt down any and all email attachments that I had dowloaded, and deleted them all. Since then my data connection went from freezing up twice a day to zero times a day and it's now been over two weeks.
You may not have the same set up as I do, but perhaps there may be something similar going on.
I hope that helps a bit.
I'm having a very frustrating time with email and T-Mobile.
Swapped from Orange recently and for the life of me cannot access my email. I constantly get 'sync error' in the mail app. If I go to the Gmail home page Opera crashes!
I've checked every setting I can think of. Set up the account manually as POP rather IMAP. Gone back to stock SPL and rom. Called T-Mobile but they are clueless and not interested as they didn't supply my Blackstone.
It all works fine over wifi and putting in either an Orange or Three sim triggers the automatic set up which also works fine.
Put the T-Mobile sim back in and problem returns.
Please help save my sanity.
I apologise if this has come up before but have tried searching.
Thanks
Don't know if this helps but I also get an 0x80072f78 error when I try to connect to gmail.com with Internet Explorer.
Just a quickie thought, but have you done a proper hard reset? I flashed a ROM and couldn't get the auto network setup to come up. When I realised it needed a hard reset, I lost the configurations I'd spent some time playing with, but the auto network setup popped up and ended some of my problems.
I also found that I had to untick the proxy setting that T-Mobile accounts use. Not sure if it's important but it may solve your issues, and it works for me.
One other issue I have seen some people post is the 3G or HSDPA will only work properly once you disable it, reset, connect to data via GSM/GPRS then renable 3G, and possibly reset again. Food for thought, but the proxy option was the culprit for me.
Hey Nerdino
Was just about to write back and say I'd hard reset half a dozen times and double checked the proxy setting. To be sure though I checked the proxy again and it was checked! I may well have been hallucinating before but I don't think so.
Whatever though, I unchecked it and it's working fine.
Thanks very much indeed for the reply.
Paul