Database Users

Cannot do soft reset with stylus method!!

I've searched the thread but can't seem to find anyone with a similer problem.
all of suuden I can no longer do soft reset by stylus the button seems to be working it's not stuck or loose but no soft reset, the only way I can do soft reset is by means of software i.e SPB mobile shell etc.. but this way I can't do hard reset if the soft reset doesnt work by stylus!
I'm assuming it's hardware problem because I've flashed my phone twice just to make sure it's not a ROM issue. Now before I disect my device just see if there is a contact problem where the reset button is placed inside, has anyone come across this issue?

Have not seen this reported previously could be a simple re-solder job?
Mike

phone won't hard reset!

Hi,
I have tried and tried to do a hard reset but the phone only soft resets.
i press and hold both soft keys under the screen (the "-" key above the Q and the "-" key above the P) and then i poke the reset button on the side of the phone. It will only soft reset. I've tried this when the phone was turned on and turned off.
I've even tried pressing the left soft key first and then the right, I've reversed the order . . .
Nothing I try will let me do a hard reset!
Any ideas?

try
No doubt you're doing it, but you have to push both soft keys at the same time as when you push in the stylus. Push both keys extremely hard with your right hand, and enter the stylus with the other.
Otherwise you could just try flashing one of DCD's rom's. That ought to get it to the hard reset status you want anyway right?

hey scotcha12345,
I tried pushing both keys at the same time too (then poked the reset). But it still won't hard reset.
I would like to do a hard reset because I'm sending this phone back to vzw.
I just want to clear the memory of any personal stuff.
I did the Settings>System>Clear Storage thing but I want to be REALLY sure that everything is gone and a hard reset seems like my best bet. (But, of course, the phone won't hard reset.)
Since it does not look like I'll be able to hard reset can anyone confirm that the Clear Storage thing does what a hard reset would do at least in terms of clearing anything personal and getting rid of programs that vzw might not like? (It has the stock ROM so I'm good there.) From what I can tell, I should be ok with Clear Storage but I would still rather do the hard reset.

and just to be clear, I've tried pushing all three (both soft keys and reset button with stylus) at the same time, too.

hard reset
2 other suggestions:
1st:
http://wiki.xda-developers.com/index.php?pagename=HTC_Titan
Scroll down to: Downgrading -- Official Carrier ROMs & associated radios with flashing guides
You could reflash with that. It's the original ROM and radio, so there should be no problem, thus avoiding any warranty deal breaking. (fairly quick and easy)
2nd
I'm pretty sure in the past I've seen a program that has a button that you can just push that does a Hard Reset...looking for it.
I've never done the Clear Storage, so I'm no help there.

Have you tried using the soft keys on the face of the phone? The ones above the windows and ok buttons. I've only used these and never the ones on the keyboard.
Ivan

try doing it by pressing the two softkeys obave the send and end buttons and then prees the reset button with the stylus BUT KEEP PRESSING THE TWO SOFT KEYS, DON'T RELEASE THEM UNTIL YOU SEE THE HARD RESET SCREEN...

btonetbone & nelsongruebr
Thanks, that did the trick.
(Sorry for the long response time. I was in a coma for the last 6 months.)

to answer your earlier question about the "clear storage" method... yeah, that does the same hard reset as when you press the two softkeys (on face of phone) + reset button.
The "clear storage" is the only method for the xv6900 users to hardreset since they don't have softkeys.
Ive hardreset both ways on my xv6800 with the same result.

Hard resets instead of soft

Hi,
Yesterday, I had to do one of those ubiquitous soft resets we always have to do with Windows Mobile... but instead of getting a soft reset, my trinity totally hard reset itself! (and no, I didn't touch any buttons while pressing the stick in there)
I profited from the occasion of losing some of my data (backup was a couple of weeks ago) to upgrade the ROM. That all went fine until yesterday evening, when I did a soft reset with the stick and got a hard reset AGAIN!
Does anyone know where this can come from? How to fix this annoying problem?!
Thanks!
Daniel

danielp said:
Hi,
Yesterday, I had to do one of those ubiquitous soft resets we always have to do with Windows Mobile... but instead of getting a soft reset, my trinity totally hard reset itself! (and no, I didn't touch any buttons while pressing the stick in there)
I profited from the occasion of losing some of my data (backup was a couple of weeks ago) to upgrade the ROM. That all went fine until yesterday evening, when I did a soft reset with the stick and got a hard reset AGAIN!
Does anyone know where this can come from? How to fix this annoying problem?!
Thanks!
Daniel
Click to expand...
Click to collapse
Hi Daniel,
I had the same exact problem with certain Roms...
Just don't know if it can be hardware problem, but try using the original HTC rom for a while to make sure everything's OK.
Best regards

Hi
My trinityis sufferng from the same problem, and it's getting progressively worse. From it originally happening once every few weeks, I can now re-flash and it will hard reset as soon as a day later (usually once i've re-installed everything...)
I've tried lots of different and reportedly stable ROMs, the latest being FlixNOver and an excellent German WWE Manilla 2D one floating around whos name i forget.
I am now assuming my trinity is dying, with a hardware related issue.
What is puzzling is that information previously written to the phone often remains and is acessible after then hard-reset. If this was Windows XP I'd suggest the Hard Drive was was corrupting and Windows was losing it's profile.
Anyone any ideas?

Nike hard reset problem

My GF's phone has a strange fault. After windows crashed she plugged it into the charger and the hard reset screen came up saying this will erase all your personal data etc.
No matter what I do I cannot get rid of this screen. Pressing enter does not complete the hard reset and attempting a hard reset has no effect. Soft reset has no effect either.
The phone has the official HTC wm6.1 update on it but i cannot get it to display exactly what rom's it has unfortunatley.
Has anyone had this problem or know how to fix it?

Hard Reset Procedure only produces a Soft Reset?

For some reason, whenever I try to do a hard reset, my tytn only does a soft reset.
That is, after pressing and holding the Left SOFT KEY and Right SOFT KEY, and at the same time, using the stylus to press the RESET button at the bottom of my tytn, I was NOT presented with a menu saying 'press R to reset, X to exit'. Instead, my tytn just reboots just as if I only pressed the RESET button alone.
Device details:
Hermes 200
IPL-1.04
SPL-2.10.Olipro
Flashed ROMs:
Stock ATT 6.1
FCW's 6.5 Stock-like ROM (D 3.62 by Josh)
I'm baffled at why there's no reaction to the hard reset. My searches not only did not yield any threads of issue resolution, but it also didn't yield any people having this similar problem.
As I purchased the phone off the black-market several years ago, I suspect that it could be because of some poor modified low-level firmware that was flashed before I bought it.
Any thoughts?
Is there anyway to do a hard reset via software, and not through the normal hard reset procedure? Or is there firmware that I can flash that contains the hard reset functionality?
Many thanks in advance!

assuming both your softkeys are working yes? To hard reset via software, run 'clear storage' from system settings.

Many thanks Macelius. Clear Storage did just the trick.
Additionally, since you brought it up, I think that my Left SOFT KEY may be starting to fail. It works roughly 1 out of 4 presses, so I thought it still worked but was not responsive because of laggy software.
Though of the 5-6 times I tried to Hard Reset, I guess the Left SOFT KEY didn't work once.
Thanks again Macelius. Good stuff.