Database Users

Hard Reset

my 1 week old Imate almost everyday gives me a black screen with no response what so ever from its buttons. even removing the battery does not help! I have to then hard reset the damn thing inorder for it to be back in business.
Any thoughts
note: running both firmwares didnt help 1.72 and 1.66

Take off either wisbar or spb software, (if you have any installed). When I used to have wisbar advance and today plus running together, somehow they always trigger a hard reset. Using one or the other helps. I'm using today plus 2.0 only because it has its own task manager.

hm..
I also han Hard Reset
I had installed Spb Pocket Plus,is this a problem?
AND plz. Everyone WHO had HARD RESET on I-mate/XDA2/Qtec 2020/MDA 2 TELL US WHAT PROGRAMM was a case of Hard Reset :idea:

My same old story...
After a week of usage... it auto hard reset...fully loaded with softwares.
Didn't have time to install any software and it hard reset two days later at abt the same time. Funny why this happen when the set has only factory default softwares.
Did some checking at PDA stores and there are many possibilities to this.
One of them is not properly following the 8hr charging time when it is new and also overnight charging. To solve it is to charge it until its full and disconnect the charger. Do this for a week and see what happens.
So far, my set never once auto hard reset again after i follow this routine.
Hope this helps....

thanx for an advice. :idea:

dead......
I just installed EasyTweak on a i-Mate v.1.72 and it went completely dead.
had to take the bat out for some minutes for it to recognise the hard-reset......
i'm gonna cry......

I am getting a similar problem with my 1 week old XDAII. It is all absolutely fine, and then suddenly it won't switch on or soft reset so I have to hard reset and restore a previous backup.
I thought it iwas battery related, but after hard reset, the battery is still got enough charge.
Any help greatly appreciated.

This is crazy!! exacly the same folks, my 1 week old XDA2 have been hard reset like 20 times!!! everything works fine and suddently I can´t turn it on and the soft reset doesn´t work. So hard reset and start all over again untill the next hard reset that can overcome within hours or 1 day time.
What I´m I gonna do.... it´s the second unit I´m testing.... and the same in both
Bill (from Spain)

Me too
Every week, keeps hard reset, I tried everything, every ROM, and nothing. At this time my phone is Hong Kong (yes I send it!) going to a Service center to see what they can do. I saw a xda2 from a friend and his got a New ROM that isn't avaliable ate www.myxda.com .... Any sugestions? and I yeard about Windows Mobile third edition

Can't stop the hard reset?
BACKUP, BACKUP, BACKUP!
I'm using Sprite Backup...its so much faster than the stock ones and best thing is it saves as an exe file. All you need to do is backup to the SD card and you're safe.

I have same experience:
I was doing fine when I went overseas over the weekend. As I was travelling, I powered off. And after an hour or so, I was unable to power on. It has nothing to do with the battery. No button or soft reset can bring up the screen. Only hard reset.
Note that I don't have such a problem when I power off at night. And both my batteries were charged >8hrs at new and I stop charging my battery when it reaches 100%. Not to mention I changed the battery as I thought it was due to no power. So, not a battery problem.
I don't think it is the software problem either, as after hard reset, I still get that problem when I powered off for an hour.
I did notice something on my 2nd encounter: the Phone app was up because I received a call. After I powered off, it stuck. At night, I closed all my apps and power off at the Today. I wonder if that is the cause. :roll:
Suggestion for those that have the same problem:
either
1) don't power off with your Phone apps running - close it totally
or
2) run Windows Media and turn off your screen or run some Display Off utility instead of power off
HTH

Hi all:
Yes, I uninstalled the spb utility and now the xda seems to work better plus the battery last twice as much as before with the spb utilities!!!
On the other hand I installed the sprite backup and it´s much faster than the build in app.
I hope it doesn´t hard reset anymore, but still testing it, only 24 hours without hard reset, I´ll confirm it after 3 or 4 days of smooth work...
See u
Bill

does any one know how we solve this damn bug !!
my 2 weeks old Qtek 2020 that i bought from london. crashes down and without reason performs hard reset every couple of days, i have backups but it is very frustrating, and all the time i have a feeling that the system is not stable.
my device info are :
rom version 1.66.00 wwe
rom date 02/20/04
radio version 1.10.00
protocol version 1337.18
extrom version 1.66.130
do i need to update the rom to solve the problem and if so what is the link to it
or are there any other suggstions how to solve the problem
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It might be for the following reasons:
1) some software you installed hard reset it or caused it to hard reset
2) the battery is not working properly or you left it to dry up
3) faulty hardware
Cheers

if it were faulty hardware then it's odd that a hardreset always works

Hmmm, sounding all to familiar. My XDA2, 1.66.00 WWE, had it a month, been back to o2 once and is on the way back now. I was having loads of problems with the thing freezing, mainly when taking it out of my pocket, turning on and not being able to do anything. I even ran it for a month with no extra software at all and it kept happening. Lets hope the service center can pin the problem down soon as ive currently had hardly any use out of the thing.

could it have something to do with the 2003 issue with not baing able to run more then 13 or how much was it processes
maybe some process get killed which is needed to turn on somehow
it would explain why people seem to get it more often if they have fancy today and skinning items which also have their own processes

I am beginning to thing this 'bug' relates to the battery.
I have charged my XDAII overnight for a week and it seems to be Ok since then !

to those who have unintentional hard resets on their XDA2, did you all upgraded your rom by yourselves? my XDA2 is just 3 days and i want to be extra careful with mine as i just installed tons of softwares today.

it's been awhile since my hardreset itself last
and my xda2 still have the 1.66 rom that it came with

Weird problems, bluetooth, sound, activsync

Hi I am hoping someone can point me in the right direction.
I love my S200 it is perfect in every way, just lately after installing mNotes though i have had numerous problems, which seem to be only cured temporally by hard resetting the device.
I reset the device then within the next 1- 2 days I have lost my Bluetooth connection, it all seems OK but you cannot turn it on, when you click OK and go back and check both the Bluetooth on and discoverable boxes have had the crosses removed.
This problems also seems to extend to the sound when you turn it up, the phone turns it down.
And activesync just seems to stop working requiring a hard reset.
It almost like even after hard resetting the phone keeps hold of some of the old settings, is there a way of making it factory default apart from a hard reset, ie a HARD HARD reset ?
I need to get the mNotes working to stop my company forcing me to have a blackberry, but at this rate my device is hard rest almost every 24hrs.
Also how the hell can you back the device up now, in the old Activesysnc you had the option but now its gone !!!
Here’s hoping some one has the answer.
Cheers

Could you please tell how you hard reset your device? What version is your ROM?

I hard reset the device by pressing in both camera and record buttons and then pressing the stylus into the hole in the bottom, hold the record button in and let the other out, it then gives you the choice press sned to reset or any other button to escape.
The Rom is 2.9.7.24 WWE
Date 2/9/06
Radio 02.07.20Protocol 413.1.03
Ext rom 2.9.7.106
Cheers

It's quite unlikely that any settings from installed programs could remain after a hard reset.
After the next hard reset, I would try to use the phone without any program installation to make sure that it works under its default settings. If problems come back, then you may have a defective device and would have to return it back to your customer support. If there is no problem I would then try to install program one by one to make it clear which program causes the problem. Good luck!

Bluetooth not working
Also seem to have the same sort of problem.
Bluetooth works ok for several days and then for no reason refuses to connect to my bluetooth car kit and have to do a hard reset and start agn.
This has happened several times now.
Device is UK Orange M600 Standard rom etc.
Was wondering if to flash with a different rom maybe i-mate to see if this cures it. any ideas anyone.

Khuanchai
This is what I have done for the last 6-7 days, it is now becoming very frustrating. Even my old MDA did not require this much attention.
Now thinking about putting in the latest Dopod Rom.
Hard reset last night , no bluetooth now and Activsysnc no longer works.
So I supose its another h-reset or an upgrade ??????

Agree with you to try to upgrade it to the most recent Dopod 818Pro ROM (ROM version: 2.15.13.27 WWE). I have been using this new ROM for a while without any serious problems.

My MDA COMPACT II is giving me restart problems.

It hangs sometimes and when i soft rest, it doesnt reset... if i hard reset it it doesnt reset... please advice on how to solve this problem.

Confused.
You mean you soft reset but it doens't reset? Or it hanged after the reset (e.g. while loading WM5).
And you tried hardreset? The manual for the hardreset procedure may not be good (they've copied over from the Magician). On your hardreset, did you see the device saying something like.. Press send to format the memory and Formating FAT something like that? Just to make sure you really hard reset it.

i think i'm having a similar issue. in the last 3 days my jam hangs on soft-reset in the picture of the initial display screen, and the only way to bring it back to life is to hard-reset, which on the move can be a pita.
im building a cab for all the settings and these hard-resets push me to continue developing it, but in the end it's becoming annoying. i've upgraded recently to taxist rom and it's stable since 2 months, but then i had to flash it again and since then it sux

stucked on 2nd splash screen

hi guys, this might seem to be posted a lot of times but i havent found anyone who experienced the same problem as me. ive flashed a custom rom (not found in xda dev) and the phone went well for 3 weeks to a month.however, today(lunchtime) i had a problem i soft reset my device and i was stuck at the 2nd splashed screen. i dont think my hermes is bricked because i can do anything a normal hermes do before. (pda function, calls, sms) really no problem at all until today. ive done what the wiki said like
Problem 2: stuck on windows mobile screen
Try to soft reset with stylus and wait 5 minutes on the windows mobile screen to see if OS boots
If all you get is same windows mobile screen, remove the battery for some time (about 20 min should be enough) and put it again.
Again, if all you get is same windows mobile screen do a hard reset.
If doesn't solve the problem do a hard reset, but do not press spacebar to reboot after. Instead, do a soft reset with stylus when the device asks you to press spacebar.
Check if you might have the NO GSM Problem
well i cant go pass the 2nd splash screen so what i did was hard reset it. and problems gone. my concern is ive lost a lot of documents because of what happened. so i just wanna ask you guys what could be the problem and the solution to prevent this from happening again.
much respect to all here!
TIA

What do you do just before the problem occur?

best thing to do is hard reset you phone this will reinstall you OS and resolve the problem. You need to old the 2 top soft key and press the reset but with your stylus. This will then bring then take u into the hard reset mode. follow the prompts on ur screen by using your keyboard .
This will work as i have experienced the same problem
kind regards
Ash

Did u happen to
a) disable the bottom tray
or
b) set PIE cache to storage card?
Both tend to cause this, tho not in every case.

hi guys
Did u happen to
a) disable the bottom tray
or
b) set PIE cache to storage card?
Both tend to cause this, tho not in every case.
ive done both of this in my ppc. hehehe
@sir mikechannon
yeah that was my badd. havent done bckup and all. hehehe
@sir ghz
hmmm nuthin, just the usual... havent installed anything prior to the problem.
well guys... thanx for the comments my ppc doing good now, i just hope it wont happen again. hehehe. much respect!

Help Please? My Wizard (Cingular 8125) is stuck on hard reset screen.

I have a HTC Wizard (Cingular 8125) that i bought several months ago. I SIM and CID unlocked the phone, installed T-Mobile's software and upgraded windows to a custom Mobile 6.5 build i got from this site. The battery was near dead the night before so i plugged it in and went to bed, woke up the next morning started using it and the windows record utility kept popping up repeatedly and recording. so i shut the device off and went to work for the day, came home and turned it on and it was stuck on the "Press Sent to restore factory default, Other keys to quit" None of the buttons work, i can take the battery out and put it back in as soon as i turn it on it returns to this screen, if i plug it in it returns to this screen. i have tried to hard reset, soft reset, charging the battery further, etc. nothing seems to work. Any advice/comments would be highly appreciated. I still owe money on this phone and im not quite ready to give up on it yet...

i just got it to sorta work this morning, keys are finnicky and software runs real buggy, im gonna reinstall windows and see if that solves it however i believe it is a hardware issue. any opinions?

once i got it going i hard reset it and updated all my software. appears to be working fine now. my build of windows must be to blame or a undiagnosed hardware problem, not sure just happy it works again

what happened?
dsabin2011 said:
once i got it going i hard reset it and updated all my software. appears to be working fine now. my build of windows must be to blame or a undiagnosed hardware problem, not sure just happy it works again
Click to expand...
Click to collapse
didnt understand...
plz explain ince again what´s happening with your phone ok?
i will try to help (if i can)
Good luck!

WM6 doesnot boot up
i upgrade the wm6 form wm5 on htc wizard ( cingular 8125) but after reset my device does not boot . i tried to reset again and again but the device does not work. It just freezes and does not do anything. Plz help