My O2 XDAII is 10 weeks old. After using the internet and the screen freezing I SOFT-RESET it. Now the screen will only flash with the O2 logo between the backlight coming on and off and a few letters/numbers at the bottom right of the screen. Ive never had any problems before...I cant soft-reset, hard-reset or (it seems) to be able to charge it. The only way in which it stops 'flashing' is to take out the battery. Is there anything I can do at home?? (as you probably guessed Im a novice at all this!)
Any help would be greatly appreciated
Many thanks, Rob
This happened to me just yesterday, although It happened in different circumstances. Baiscally, I went to turn the phone on and it wouldn't (with any button.) I tried a soft reset and all that happened was the O2 screen appeared with the backlight flashing on and off every 10secs.
Before trying a hard reset I waited to see what would happen when i connected it to the cradle at work. Soon as I connected it. it switched back on, but it was as if it had done a hard reset (ie everything I have installed was erased. Good job I made a backup!).
Basically, it seemed to rectify the problem once connected to the cradle, which hasn't happened to you I know, but i thought I'd let you know that I got the same "symptoms".
I've had the Vodaphone VPA for about 2 months now. Starting about 2 weeks ago it has begun to do soft resets when I try to power it up. Sometimes 1 in 10 power ups will reset, sometimes 1 in 3. I have found no logic or reason to the madness. The problem started under WWE 1.11 ROM and still happens under the new WWE 1.12 ROM... any thoughts or suggestions would be greatly appreciated.
I too am having reset problems with the 1.11 Rom. Never had thi problem with the old 1.03 ROM...
But it only happens when I charge it via the wall socket, and unplug it, it will soft reset...no problem when i charge via USB...dunno why, dunno if it's a 1.11 problem...but I guess i'll just stick to USB charging then, no problem with that.
But mine will actually do that on the road. I'll pull it out of my pocket to check the time or something, and boom... reset. I've now started to look at my device before powering it on to see if the lights are blinking (meaning it might still be active) or if they are off (meaning that the thing has already crashed and is just waiting for the power on)... I don't know... I'm kinda lost on this one. Any other thoughts?
hmmm... the mystery deepens... It did it to me 3 times today. I have noticed that the lights will not flash prior to when it resets. So something is killing it while it is out of my hands (I've never had it do anything while I'm actually working on it.) I also noticed that 2 of the three times I set it down to look at something and it had crashed by the time I tried to pick it up 20 seconds later. I'm still experimenting... right now I have removed my 1GB SD card and am looking to see if the problem still exists.
Still hoping that somebody who reads this will have a magic pill for my problems :lol:
Oh well... that experiment didn't last long... 2 more resets in the last 4 hours without the memory card... could it just be that my phone is shot?
Hi I am hoping someone can point me in the right direction.
I love my S200 it is perfect in every way, just lately after installing mNotes though i have had numerous problems, which seem to be only cured temporally by hard resetting the device.
I reset the device then within the next 1- 2 days I have lost my Bluetooth connection, it all seems OK but you cannot turn it on, when you click OK and go back and check both the Bluetooth on and discoverable boxes have had the crosses removed.
This problems also seems to extend to the sound when you turn it up, the phone turns it down.
And activesync just seems to stop working requiring a hard reset.
It almost like even after hard resetting the phone keeps hold of some of the old settings, is there a way of making it factory default apart from a hard reset, ie a HARD HARD reset ?
I need to get the mNotes working to stop my company forcing me to have a blackberry, but at this rate my device is hard rest almost every 24hrs.
Also how the hell can you back the device up now, in the old Activesysnc you had the option but now its gone !!!
Here’s hoping some one has the answer.
Cheers
Could you please tell how you hard reset your device? What version is your ROM?
I hard reset the device by pressing in both camera and record buttons and then pressing the stylus into the hole in the bottom, hold the record button in and let the other out, it then gives you the choice press sned to reset or any other button to escape.
The Rom is 2.9.7.24 WWE
Date 2/9/06
Radio 02.07.20Protocol 413.1.03
Ext rom 2.9.7.106
Cheers
It's quite unlikely that any settings from installed programs could remain after a hard reset.
After the next hard reset, I would try to use the phone without any program installation to make sure that it works under its default settings. If problems come back, then you may have a defective device and would have to return it back to your customer support. If there is no problem I would then try to install program one by one to make it clear which program causes the problem. Good luck!
Bluetooth not working
Also seem to have the same sort of problem.
Bluetooth works ok for several days and then for no reason refuses to connect to my bluetooth car kit and have to do a hard reset and start agn.
This has happened several times now.
Device is UK Orange M600 Standard rom etc.
Was wondering if to flash with a different rom maybe i-mate to see if this cures it. any ideas anyone.
Khuanchai
This is what I have done for the last 6-7 days, it is now becoming very frustrating. Even my old MDA did not require this much attention.
Now thinking about putting in the latest Dopod Rom.
Hard reset last night , no bluetooth now and Activsysnc no longer works.
So I supose its another h-reset or an upgrade ??????
Agree with you to try to upgrade it to the most recent Dopod 818Pro ROM (ROM version: 2.15.13.27 WWE). I have been using this new ROM for a while without any serious problems.
Hi Everyone,
I'm having some issues with my P3600.
Sometimes (to many times in the past days) while making something on it, the image on the screen suddenly mess up (freezes and weird image) and hangs. Then after the soft reset, somethimes the image stays black, and finally on the 5\6 try it boots fine...
Also noticed that this occurs more while connecting the usb cable jack to sync...
Already make some hardresets and some rom upgrade tests... Also tryed some wm61 cooked rooms, no luck.
Anyone already got this? I think there's must be some problem on the flat cable that connects the lcd-board. Can anyone help me whit some more ideas... before I decide to open it?
Thanks In advantage
SteelwarrioR
it happens the same to me... the pixels all messed up... i dont know wath is the problembut i think its the flat cable ... becouse i have open it one time 3months ago and now its fine. now yesterday have done the same thing
sorry my english
Ok, I open it last night based on the service manual I found somewhere on the Internet, the flat cable looks fine... Now this morning this same situation occurred again, this time while unplugging the usb charger. I Think there's must be some problem on the usb connector. The usb connector is part of the main board so it could be a hardware board issue? Anyone got this on problem on Trinity? Any troubleshooting tips ideas will be appreciated...
SteelwarrioR
hi,
same here. trinity hangs up after some time, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts. I already changed the simcard and removed the sd-storagecard.
The vodafone hotline adwised me to send it in. Seems to me like a hardware issue.
My trin is about 1 year old.
(sry for my bad english)
Andi
No solution Yet???????
hi,
same here. trinity hangs abouth 3 or 4 time a day, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts
hi, the same to me... it's like the rom's, after a few soft reset couldn't find the necessary files to start again.... and sometimes, after meny tries, it starts well... it's like the ppc processor gets tired and goes to stand by..... it starts freezing the display, and loosing some pixels. so the only things to do is soft resetting the device... any solution? thanks
same with my htc - it appears to me that the errors occur when the trinity was used for a while and the processor was getting warm. the files and folders on the sd-card show strange symbols. but i have also problems when i stick out the sd-card completely.
i will send it to htc repair center - i just hope that they will not send it back as the errors occur only frequently.
so long,
bjoern
solution solved
take taste power and center ok reset take few sec to powering and phone starting
or power and run and stop call reset and phone starting on factory powering
not solved at all
sorry no - this is not the point - i think all guys here have (hard- and soft-) reset their Trinity more than 50x!
the problem is that once the software has crashed you can`t reset it for about 20min - it seems that the processor has to cool down or something like that - after a while (if I´m lucky) my P3600 boots as normal.
I already flashed several new roms - same problem with all of them - I`m pretty sure it`s a hardware failure.
Hello, i don't have any such problem, my Trinity runs very stable even with cooked roms. but sometimes Mobile navigator 7 takes too much memory so the System becomes instable and i have to softreset it.
Hi, mine bug also, and that's begin 2 or 3 days after I have flash to the 1.56.70.11 Radio Rom....
mine worked fine for about 1 1/2 years but suddenly it crashed continous. i havent flashed it and allready hard reseted several times on different days. sometimes it worked for a while but hangs if i started a bigger app like tomtom. vodafone told me they will exchange my p3600. now im waiting for their call
E: Got a new one today which works perfectly so far!
Hi guys,
has anyone had this issue solved without swapping the device?
I have the same problem.....
Bye
Petz
Same problem here...
I have to sftreset or hard reset several times to get it runing again...
In my opinion its some kind of problem with the processor...
Stiil i'm hoping this is a software insue... so that sone one have a hotfix for that...
For my part, when my Trinity crash, I remove the mini-SD, the SIM card and the battery. I just re put the battery, restart (soft reset until WM has realy start, and no more touch or screen freezes), I replace the sim, restart again.. and finaly I replace the mini-sd. It's very long, but generally works well
EDIT:
Finally, I better make my tongue and keep my method for me because at evening begin, my trinity crashed and impossible to turn it on until I finally come back house and have no need more...
my hand that it will crash tomorow morning juste after leave to works
hi, i started getting the same problem.
only thing different is I upgraded to wm6.1 (Mary SL)
I took it back to wm6 which was still locking, then down to wm5.
1week later no issue!
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
just a thought!
xpuser8334 said:
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
Click to expand...
Click to collapse
I don't think so because I downgraded my Trinity to original WM5 and, even if there were less crashes, it crashed anyway.
Now it's still with WM5 but it doesn't start anymore, only backlight.
Ciao
Petz
I want to let you known that my Trinity has run ok for 5 hours without any issue after putting some paper between battery and metallic plate under the battery.
I had to press a little over the rear cover to have it placed correctly because the battery is higher than before.
Keep in mind that it stopped running completely 3 monthes ago, it didn't start anymore and it didn't even go into bootloader mode.
Now I'm using WinMobile 6.5 beta........
Ciao!
Petz
Hi Guys , i have Trinity P3600 in Egypt ,,, it worked perfectly for more than 2 years , but last month it make the same problem like mentioned b4 , hangs , stuck in boot image , or mess in pixel ,,, and i tried to downgrade but no luck, i tried to use different Radio ,, it works sometime , but after a week no , i tried to take out the battery and wait for 3 hours , then back again , so it works but again it hangs if i start my GPS (IGO8) or heavy programs/.
any solution pls
Thanks
Hi to all. I need your help.... I have my HD, it has the original ROM and the original hardware... Of course I installed a lot of programs. Since I bought it (5 months ago) I have never had problems. 3 days ago I installed the phat notes and the key from ppcwarez... After I installed and using the program, when the device turns off after 1 minute I can't turn it ot again.- I mean, I push the power button and nothing, but If I make a soft reset the device turns on, but then again, if the screen turns off I can't turn it on...
I deleted, the program phat notes and the keygen, and then made a hard reset and installed all the buck up files I had... So, everything went fine for half a day. I used all the applications I usually do and worked fine. Yesterday night I played poker with my HD and then I sincronised it with my PC. After that, the problem started again.... The same problem, when the screen turns off, I can't turn it on, only with a soft reset... I've just made another hard reset, and everything works fine, but I don't know when the problem will come back...
anyone can help me and tell me what Can I do to check if everything is ok?
thanks in advance
Try to flash another ROM as Dutty 3.9XT, make sure your device is CID unlock before by flashing the HARDSPL with the last one, 1.56.