Database Users

Trinity vs Vista

My Vista PC cant find HTC P3600 (or Qtek S200).
Had XP on the same PC, no problem.
Other USB items connects fine.
Any tips?

hpn said:
My Vista PC cant find HTC P3600 (or Qtek S200).
Had XP on the same PC, no problem.
Other USB items connects fine.
Any tips?
Click to expand...
Click to collapse
That must be Vist beta???? I bet it works in the final.

This is the final Vista, it worked om RC2
HP

Sync problems in Vista
The reason for your problem is that the RTM version of Vista don't have Windows Mobile Device Center included because it was still in beta. To get the latest beta available download it from: http://www.microsoft.com/windowsmobile/devicecenter.mspx
I have no problem to sync my P3600 on Vista with the beta software.
Greetings
/Jan

In addition to sync/exchange files, which worked even without the above mentioned software, as it will see the Trinity as just another USB memory (drive letter) device, you'll need this beta software to install/add any non-cab file based programs on the Trinity.
Andy

So you guys can Sync files and outlook in Vista?
I have the Mobile Device Centre Beta 3 installed for use with my 6828 and all I get is Sync my media files.
Anyone else experienced problems with not being able to sync outlook data or being able to install programs?

Yes, I had a lot of problems getting the partnership with P3600 working. I was trying to pair it via Bluetooth, but that didn't work either. I then tried installing some Toshiba bluetooth drivers for my Dell TrueMobile BT, that installation failed but somehow Vista recovered by reinstalling its own BT-drivers and after that I got a perfect ActiveSync connection over Bluetooth.
Every now and then I get some sync errors, and most of the time these are solved by closing Outlook 2007 and then resyncing (which starts Outlook in a hidden thread). Rebooting the notebook helps also of course.

I've Vista too and my trinity was recognized automatically. The only problem is that i can't install application by Mobile Device Center because every program ask me to install Active Sync 4.2 but Vista not permit to install any release of active sync.

Cingular 8525 -- Drivers for Windows Vista (32-bit)?

I have attached my Cingular 8525 to by computer via the USB cable. I am running Windows Vista (32-bit, official product release [not a beta or release candidate version]). I have also inserted the original Cingular CD containing the drivers for the phone. However, these drivers are for Windows XP (or other versions of Windows, but not Vista). When I connect the phone to the USB cable I get an error:
----- begin snip -----
Windows needs to install the driver software for your Generic RNDIS.
Device driver was not successfully installed.
Generic RNDIS
----- end snip -----
I have also searched the XDA-Developers Web site for answers, but have not found any relevant answers (http://forum.xda-developers.com/ and http://xda-developers.com/). Places I have looked for answers include:
http://support.microsoft.com/kb/837637
http://forum.xda-developers.com/forumdisplay.php?f=305
http://forum.xda-developers.com/showthread.php?t=279329&highlight=vista+drivers
http://wiki.xda-developers.com/index.php?pagename=BA_USBModem
etc. etc. etc.
Any ideas?
Thank you,
Cameron

Install Windows Mobile Device Center Beta. It's available free from microsoft. After installing that my 8525 was recognized immediately and installed the following drivers automatically:
WpdRapi.dll
WUDFRd.sys
Microsoft Windows Mobile Remote Adapter
There may be some other things it installed, but the bottom line is my 8525 is working well with Vista and everything installed automatically. My 2125 is working well, too.
EDIT: I am using Vista RTM Build 6000.

Windows Mobile Device Center Beta is also working for me (on a T-Mobile Vario II). A little buggy but does the job.
Does anyone know when the final release of Windows Mobile Device Center will appear?

WMDC Beta 3 on Vista Ultimate is one of the most useless beta from MS ever. In fact apart from a connection sound my Vista doesn't do anything when I connect my TyTN - on my XP Pro home at least I can browse my device. Here at work I can't use it at all, period.
After 1-2 months of use I have to admit this Vista is an enourmously giant piece of sh*t for hundreds of dollars - stay away of this crap at least for another 6-8 months or as long as you can.

Firstly, Vista is a great OS. You need the hardware for it (it really needs more than 1Gb of RAM to perform well) but if you have then it makes XP look like the aged operating system that it is.
And although WMDC beta 3 is not perfect, it works OK on my PC and is much nicer than ActiveSync.

Yep WMDC beta is a little buggy but that's why they call it beta. And since Vista Ultimate hasn't even been officially released any criticisms of it or reports of problems with it on your system are mute until the release date.
With that said, I'm running Ultimate on a Toshiba laptop and love it.

I am having a simular problem. i cant connect my 8525 to the pc. when i attach the usb to the computer and the device nothing happens.
under device manager when i force it, the 8525 comes up as an unknown device and when i try to install drivers for it, it says it cant find any.

aroundlsu said:
Yep WMDC beta is a little buggy but that's why they call it beta. And since Vista Ultimate hasn't even been officially released any criticisms of it or reports of problems with it on your system are mute until the release date.
With that said, I'm running Ultimate on a Toshiba laptop and love it.
Click to expand...
Click to collapse
I have a multple boot machine, running, XP Pro, VISTA Ultimate RTM, Knoppix on HD (linux kernel 2.6), ofiice 2007 on both Windows. I use also Virtual PC 2007 on VISTA to have an XP Home virtual machine inside VISTA
No way to have a reliable use of mobile devices in VISTA.
Windows media player Sync is a random event, connecting and syncing is the old and well known Windows "Plug and Pray"., Virtual PC can't use USB sync, no way
On Xp Office 2007 works perfectly with Active Sync 4.2, I flashed the Hermes BIOS, and Shared my phone Internet connection.
Vista is still in a growing up stage (buggy or NO drivers at all, old Sw unstable when running on Vista, USB devices like webcams, USB phones, printers not working) . As an example I have an all-in-one HP network printer, with drivers included in VISTA Ultimate RTM release. I can print my photos only with borders, no way to print borderless!)
To solve all VISTA issues and release the full power of VISTA-Mobile Devices integration I think a common effort is needed, between mobile 0S (crossbow will be released also with this purpose) and WMDC. Remember, at the beginning they said "no need of any other SW to connect and sync VISTA to mobile devices", then... we still have WMDC in BETA

aroundlsu said:
Install Windows Mobile Device Center Beta. It's available free from microsoft. After installing that my 8525 was recognized immediately and installed the following drivers automatically:
WpdRapi.dll
WUDFRd.sys
Microsoft Windows Mobile Remote Adapter
There may be some other things it installed, but the bottom line is my 8525 is working well with Vista and everything installed automatically. My 2125 is working well, too.
EDIT: I am using Vista RTM Build 6000.
Click to expand...
Click to collapse
aroundlsu,
What driver(s) show for your 8525 under Device Manager? Mine is showing as HTC USB Sync and always generates a Code 10.
TIA,
Ninja1

cninham said:
I have attached my Cingular 8525 to by computer via the USB cable. I am running Windows Vista (32-bit, official product release [not a beta or release candidate version]). I have also inserted the original Cingular CD containing the drivers for the phone. However, these drivers are for Windows XP (or other versions of Windows, but not Vista). When I connect the phone to the USB cable I get an error:
----- begin snip -----
Windows needs to install the driver software for your Generic RNDIS.
Device driver was not successfully installed.
Generic RNDIS
----- end snip -----
I have also searched the XDA-Developers Web site for answers, but have not found any relevant answers (http://forum.xda-developers.com/ and http://xda-developers.com/). Places I have looked for answers include:
http://support.microsoft.com/kb/837637
http://forum.xda-developers.com/forumdisplay.php?f=305
http://forum.xda-developers.com/showthread.php?t=279329&highlight=vista+drivers
http://wiki.xda-developers.com/index.php?pagename=BA_USBModem
etc. etc. etc.
Any ideas?
Thank you,
Cameron
Click to expand...
Click to collapse
Do you have WMDC installed? If so, Update the RNDIS driver manually. You are looking for the Microsoft Corporation "Microsoft Windows Mobile Remote Adapter" drivers. You will have to use the Show All Drivers switch when you search for it. Then a second New Hardware window will pop-up, this is the one for the Hermes. Unfortunately it is also where I am stuck. I have my 4700 syncing, but my 8525 is not properly identified/loaded.
Ninja1

Vista works fine with my 8525.. everything sync'd up by itself. I think it automatically downloaded the HTC update.

Touch HD: Vista bluetooth driver issue

Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

Friend of mine with Vista64bit also had problems, and bought Bluesoleil 64bit for better profile support. You can testdrive it with 2mb limit.
http://dontknowme.at/http://www.bluesoleil.com/

Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.

UP :-(
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?

feratk said:
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
Click to expand...
Click to collapse
The problem is probably the driver on windows vista, so switching to another phone will not help much. Besides..."smooth integration within an OS like vista" and "iphone" you have got to be joking!!!

Up
Please guys,
Could someone tells me he succeeds to synchronise the touch hd with a vista x64 through bluetooth?
The HTC support finally called me back asking to reinstall windows mobile 6.1 vista x64 but didn't work...

AFAIK this will not work with Vista. At least not with the Vista bluetooth stack.
I have the same problem you describe with my Wizard and my Diamond.
After switching to the Widcomm bluetooth stack I remember being able to synchronize my phones over BT.
I don't know exactly where the problem lies and if only HTC is to blame here.
I'm sorry, I can't give you a solution here.
Still, if you like to give it a try, go to
http://update.broadcom.com/BTWUpdate/downloads/btwinitialupdate.exe
Regards
K_Hismoom

I sync my Hermes with my Vista 64bit.
But I don't know wich BT-Stack is installed.
My laptop is an Asus V1S.

HTC customer support line
Dont hold your breath waiting for them to get back to you, i waited two months to get a reply email asking me to call their helpline.
Absolutely useless!!!!!!!

yeah, same problem at my side......
I'm using IBM T61p, and the update from broadcom site doesnt work......

Yesterday I have come across something interesting.
I had to hard-reset my device and afterwards it would not be recognized in Windows Mobile Device Center when connecting via USB cable. I heard the sound from the Device Manager, so Vista knew the device was connected, but it wouldn't show up in WMDC.
So I reinstalled WMDC, but still no luck.
But - and here comes - I was able to pair my HD over bluetooth with my PC and Vista installed the bluetooth drivers for the phone! I am now able to synchronize over bluetooth!
Sadly synchronizing over USB cable does not work any more.
For all of you having trouble with WMDC and bluetooth, try reinstalling WMDC 6.1, maybe this helps.
Regards
K_Hismoom

I too could never get a connection initiated from WMDC to the HD, with standard Vista Bluetooth. Pairing the the Vista desktop pc with the HD never was a problem, but Activesync. Then I tried to start the sync from the HD - and it worked.
Go the the Settings tab in TouchFlo3D, and use the first tab "Sync data" (Daten synchronisieren in German), and the HD connected itself to the WMDC, via the Hama Nano bluetooth dongle using standard Vista drivers. Give it a try!

OK, finally I got it work successfully.
The way to connect HD with PC, have to from HD to PC, can't from PC to HD.
I'm doing steps as follow:
1. set your PC's bluetooth as discoverable.
2. at HD side, search PC with bluetooth
3. after that, pair HD with PC
4. open your active sync on the HD, and select connect with bluetooth
5. after connected, everything works
Now I can explore my HD on my PC, everything is OK.

I have the same issue. I keep getting a message on my vista pc that Windows cannot install the device driver for a bluetooth peripheral.....very annoying!!

i also have this problem (vista cant find drivers). i'm trying to get the beta sideshow app workinng.
any help would be great.
thanks

Touch HD driver problem
I am having some bluetooth problems too but not exactly as you describe. I have a Touch HD and have it syncing over bluetooth with my Lenovo laptop (Vista32) and my PC (Vista64) fine. However, everytime I connet the phone, Windows tries to install drivers for it but can't find them. The drivers seem to be bluetooth related because if I go into Bluetooth Devices and click the Touch HD and search services, either nothing is listed or sometimes just "telephony". So I can't use any of my phones bluetooth profiles like internet sharing.
I have a weird feeling that it has something to do with the Touch HD Hotfixes that HTC has released recently.
Has anyone out there been able to fix the issue?????

luketoms, I have exactly the same problem as yours with my HTC Touch Pro and vista x64. This related to bluetooth driver in my point of view.
I haven't found any solution for that.
Has anyone a clue ?
Thx

I share your problem too, luketoms & gbouille. Espescially annoying, since I have connected my HD before sucessfully, with Vista locating the right drivers from Windows Update, displaying it as a HTC Touch HD T8282. Independent from WMDC.
Now, it seems my HD and laptop are no longer friends.

Does it say 'Missing bluetooth peripheral device'? If it does, right click on the device for properties. Click on update driver OR
Go to device manager, you'll see an unknown device named bluetooth peripheral device. Double click it to open its properties
Click 're-install driver' on the second tab.
Click Browse my computer for driver software' button
Click 'Let me pick from a list of device drivers on my computer'
There may be a list asking for device type, select 'bluetooth radios'
On the next page there will be a list of company names on the left side and a list of drivers on the right. In the company list choose 'Microsoft Corporation' ... not 'Microsoft'. Confirm selection is microsoft corporation.
On the drivers list there may be one or more driver versions for the mobile phone, select a newer version.
Click next, and ignore any warnings and keep pressing next
Then it shows successfully installed drivers

phabreel : it does indeed! Thankyou. Still, windows will not recognize the HD as a PAN compatible device when searching for it through the bluetooth wizard. And it has done just that before!

Can't sync HD2 w/Win7

I just upgraded my desktop software to Windows 7 from XP but now I can't sync with my HD2. I'm using 32 bit Win7 and Outlook 2007 and when I plug in the USB cable from my HD2 I get the error message, "Driver not found". Anyone else have this problem?

SamStone said:
I just upgraded my desktop software to Windows 7 from XP but now I can't sync with my HD2. I'm using 32 bit Win7 and Outlook 2007 and when I plug in the USB cable from my HD2 I get the error message, "Driver not found". Anyone else have this problem?
Click to expand...
Click to collapse
I'm using Vista and had a similar problem. Solved by installing Windows Mobile Device Centre. This is needed instead of activesync.

Yes - there have been tonnes of issues with Win 7. See for example this thread
I tried every possible solution. In the end, I had to re-install windows 7. That fixed it up right away.
A few of the possible solutions are USB related so do a search on how to uninstall and re-install USB drivers in Device Manager.

A pos solution.
In your control panel click on your device manager icon , scroll down to portable devices and uninstall all of the devices found within this cat.
Reboot your computer, i then have to re pair the phone to the computer. This works for me in Vista , ive found that if i use different usb slots to sync my phone things just seem to get messed up. I think this may work as well in W7, i use W7 sometimes and things seem to be simular.
Hope this helps
Regards

HTC Touch P3452 (256/128) Sync Problem

I have a problem synchronising my HTC Touch P3452 (also called T-Mobile XDA Touch / the model with 256 Rom / 128 Ram).
Simple: It doesn't work.
When I connect the USB cable the batterie starts being charged, but there is neither the typical Windows sound when an USB device is connected, nor does the "Windows Mobile Devices Centre" recognize the device.
When I try to start the active sync connection in the connection manager of the HTC touch it tells me to install the synchronising software first or to configure an exchange server.
Enabling or disabling the hook for "advanced network functions" in the "USB to PC" settings of the HTC touch connection options makes no difference.
Some infos:
ROM-version: 2.81.111.1 GER
Rom-date: 08/29/07
ExtROM-version: 2.81.111.103
I'm using Windows 7 Professional 64bit, DHCP-device-service is active, all updates are installed.
I'd try updating the firmware, but obviously it's not possible without a working active sync connection.
PS: My older HTC Touch P3450 (128/64) has no problem at all. I connect it, it starts synchronising. The HTC Touch 3452 is from a friend of mine and when I asked him he said he was able to synchronize, but under Windows Vista. I don't see why it shouldn't work in Windows 7.

Hi
Ì don't have Win 7 but I think I read somewhere you have to put it in compatibility mode with Win xp
Edit: a little search and I found this http://forum.xda-developers.com/showthread.php?t=519602
(you should try it too )

Put what in WinXP compatibility mode? The HTC? How. I never heard this was even an option.
Or do you mean the mobile device center? Why should I do that, it's a programm native to Win7 and it works with the older HTC, so normally it should with the never device, too.
And about your second link...well I already have Win7 (not the RC version) and the latest version of the windows mobile device center is already installed (came with the operating system). There is no windows update for that either, just checked.
I'll try to get my hands on a bluetooth-usb-stick, see if that connects properly. Unfortunately I don't own one...

I don't see any problem with my P3452 sync with Windows 7 Enterprise 64-bit Version. In fact it work instantly when I connect the USB cable to my laptop after I upgraded my laptop to Windows 7.
Did the cable connect properly? or the USB port on the phone itself?
How many pc the phone have sync to? I remember cannot be more than 2, but I might be wrong.

ahsiang888 said:
I don't see any problem with my P3452 sync with Windows 7 Enterprise 64-bit Version. In fact it work instantly when I connect the USB cable to my laptop after I upgraded my laptop to Windows 7.
Did the cable connect properly? or the USB port on the phone itself?
How many pc the phone have sync to? I remember cannot be more than 2, but I might be wrong.
Click to expand...
Click to collapse
It's only one PC and I think the cable connects properly, because the phone is getting charged when I attach the cable. On the other hand there is no Windows sound indicating a USB-device has been connected and the device doesn't show up in the workstation.
So it might be the USB connector which is broken (the cable worked without any problem on my older HTC so it should be okay). As the device is already a few years old I don't have any guarantee left.
On the weekend I will try to connect it via bluetoot with my brothers notebook (don't have bluetooth on my pc). If that works I will get me a cheap bluetooth usb dongle...

Also check pins aren't bent inside on the phone?

captainstu72 said:
Also check pins aren't bent inside on the phone?
Click to expand...
Click to collapse
They look okay to me. Nicely in a row, none is bent.

After some little trouble setting it up, synchronizing via bluetooth worked today.
Thanks for all the answers.