Database Users

Hard reset after battery been removed?

I just received my S100 and have played with it for a few days.
But today I had some problems with my bluetooth connection which i could not turn off so I removed the battery from the back to reset it. After i put it back i was presented with the installation instuction like when i turned it on the first time. In settings > battery it says that both are 100% full so my backup battery should take over or am i incorrect? Is this a hardware failure or im doing something wrong? Im glad i alraedy synced it with outlook so i could restore most of my data which was on the device.
Hope somebody can help me here.
-nrg

i think the backup batt runs for only a few minutes... but as you say both are topped of at 100% can you replicate this problem? If not it may have been a one time thing.

Yes i could reproduce it 3 times. I only took out the battery for a minute or so and then put it back again. When I put the battery back and I check the power again in settings it still says 2x100%. If this is not normal behavior I think I will have to return it for exchange or repair.
-nrg

yes this is not normal. well goodluck hope you get a better unit

Thx!
I hope I get a new one although i highly doubt it....
-nrg

Same thing happend to me as well !!
I dropped my Qtek S100 on the floor and the main battery popped out. I inserted it again (it was out just for 30-40 seconds) and a hard reset occured!
Everything lost and still my backup battery was 100% charged.
Peter

maybe the drop had more to do with the hard reset than the battery popping off?

Hard Reset after removing battery for 10 secs
OMG.. This is happening to me too!.... has anyone found a solution for this?
im using 1.11WWE + Big Storage.

Can any brave mini users try removing their battery and reinserting it?.. just to check if you have the same problems.. i have searched the web and have found that many people are having this problem..
you might just want to check if you have this problem because you will never know when you might drop your mini and suddenly your data is lost!.. just like me.. argggg :evil:

I don't have this problem but my friend in HK does.

try to turn off the radio before removing the battery!
i don't now why but when i do that i havn't a hardreset!
try and let we know!!
hehe bye

jackleung said:
I don't have this problem but my friend in HK does.
Click to expand...
Click to collapse
Hi Jackleung.. Thanks for the info.. has your friend solved the problem? if so please let me know how he/she did it..
Thanks again

bubu said:
try to turn off the radio before removing the battery!
i don't now why but when i do that i havn't a hardreset!
try and let we know!!
hehe bye
Click to expand...
Click to collapse
I have tried this solution.. i turned on flight mode.. waited about 3 minutes.. remove the battery, turned back on and the mini still hard resets thank god for sprite backup tho..

No need to test this as this is standard behavior for all pocket pcs (well wm5.0 says it will solve this with persistent storage) if you remove the battery and the backup battery is drained (i think the backup lasts a few minutes only)... YOUR DEVICE WILL HARD RESET. Again this is the same with all Pocket PCs may it be Phone Ed or Regular PPC. Power Drain (Main/Backup Batt) = Hard Reset. So keep your device juiced up always, and please do regular backups.

@benny: you said: "if you remove the battery and the backup battery is drained (i think the backup lasts a few minutes only)... YOUR DEVICE WILL HARD RESET"
but in my and Nutdhanai's case, both main n backup baterry ARE 100%. and we just take out the battery for 10secs (just to try) !!! anybody else can give explanation for our problem?? could it be the backup battery dead???
i made little experience last night. i let the MAIN battery till ONE (1) %, but BACKUP STILL 100%. then i went sleep for about 8 hours. in the morning, i CAN NOT turn my mini at all... pressed power and nothing. then i plug it to my desktop via usb. and it come suddently, without any hard reset!! i immediately straight away check the battery status, its said : MAIN: 0% (charging) and BACKUP: 100% !!!! how coudl it charged my backup battery back to 100% in only 2 seconds after i plug the usb cable?? its very strange!
what will happen normally when the main battery going down till 0% ?? i should use the backup batt, right?? please help us (me n nutdhannai). .
thanks all!!!

hard resets
Hi Guys I went through a phase of hard resets when changing the battery. I found out it was because I hadn't fully moved the locking tab into place. I don't know if this would be the case with your machine. good luck!

@ chop:
no, had try this long time ago, still got hard reset.. unlucky, i think we dont have someone who actually work as XDA technician in this forum to confirm this kind of problem

Re: hard resets
Chop! said:
Hi Guys I went through a phase of hard resets when changing the battery. I found out it was because I hadn't fully moved the locking tab into place. I don't know if this would be the case with your machine. good luck!
Click to expand...
Click to collapse
Yep I tried this but my mini stlil hard resets.. :evil:

Hi guys!
I've no Magican, but an HTC Himalaia (QTEK2020). But i've got the same problem at my device, too.
Seemed to be an driver-bug?
I'm using Windows Mobile 2003 - ROM 1.72 - official edition (non "beta").
I know, that my problem is here in the false forum, but i want to give our these note, so that anybody could be found the solve in a softwaresoultion?
Sorry for my worst english!
Greetings from Germany,
Christopher

No more hard resets for me !
Hi guys,
FYI - my magician is an O2 Mini version.
When I had hard reset problems.. I was running QTEK 1.11 WWE and QTEK 1.12 WWE ROM, both which cause my magician to hard reset when I remove my battery.
Today I was going to send my magician to the service center so I decided to flash my magician with O2 ROM, I flashed my magician with O2 1.11 WWE ROM then I allow the ext rom to install all the applications that it was suppose to (I didnot soft reset to avoid ext rom installation)
Then i figured I should test whether the magician still hard resets or not... I took the battery out and then put it back in... turned it on.. expecting hard reset.. BUT NO!! my magician didNOT hard reset!!! OMG.. I am so happy..
so.. to summarise.. I am not too sure whether the QTEK ROMs are the cause for my magician hard reset or not.. because my girlfriends magician is also an O2 Mini and its running iMate or QTEK 1.11 WWE with Big Storage (definately not O2 ROM) and she doesnot get the hard reset problem.. BUT I can confirm that reflashing my O2 magician to O2 ROM solved my hard reset problem however, I cannot guarantee that this solution will work with other magicians but it might be worth a try..
So anyone having hard reset problems when battery is removed should try flashing their magician to the ROMs provided by your Make.. ie.. iMate Jam should flash with iMate ROM, O2 Mini should flash with O2 ROMs etc...ALSO you should let the extended rom install what ever applications it needs ok.
Let us know how you get on..
I will now try to upgrade my O2 Mini to JAM 1.12 WWE ROM and MKS Big Storage and see whether I will get hard reset again.

BIG Problem after Upgrade to WM6

I make a ROM upgrade for WM6(1st versions) three week past.
Works for 2 days and after this, when i reset or turn ON, show the Rom versions numbers normaly and when it should enter in Mobile Windows, the screen distorts and they show some vertical lines.
I try reinstall the others ROM, but nothing.
What i do.
Thanks,
Fersoft

Wish I could help
Sounds like its been dropped or knocked. I've never heard of anything like this previously. I've been upgrading for years on all types of htc phones. I may be corrected but I do not see how a ROM can ruin your model in this way.
Have you got the original back up of the ROM that you started with?

I can olny enter in USB mode.
What ROM to RESERT completly my Pocketpc ?
Thanks any help.

Have you tried to flash an original ROM from the three color screen?

WM6 is the problem...
I got the same problem as you dude.... sounds like crossbow version isn't really suited for prophet. And I guess we'll get more and more of these troubles while more and more users are tested it (at least the first versions). I guess it has something to do with power management, and the way WM6 handles the battery. Mine got better after I flashed it back to WM5, but it still had the problem, and I had to send it back to warranty...
While you find a "solution", you can get it to work again for a few hours by letting it turned off for a few hours, battery out. That way I could flash it back to another rom. But still, after a few hours it would crash or reset itself, and you'll have to let it off without battery for a moment...
If an admin read this, I guess it could be VERY usefull to stick it to let people know they can arm their device that way.
Good luck

Amazing. I got exactly the same problem.
I am back to WM5, however, I still cant use the phone properly. After ten minutes into a phone call it crashes. When I reset I get until the OS loading screen (sometimes it even omits the radio rom number which usually comes between the SPL and OS). Then the screen distorts and thats it.
If I get the battery out for a short while and then connect it to the charger, I can restart the phone after 1-2 hours and it will load properly. However, again after 10 minutes into a phone call it crashes.
Any idea if a new battery would help, because I get more and more the feeling that something is actually wrong with the power/battery system.

Is WM6 even a final version?
I don't see any equipment running WM6 as of now, that's why i asked.

really? I don't think so.
However, every MS software still has a lot of a bug....

I have the same problem, but now even a bigger problem !
I have NO backup!
I don't know how to get it back to the original rom because mine freezes with the screen when the os version is in screen!
Damn, I only got the phone back for 4 hours because is was getting repared for a speaker failure.
and isn't that ironic..

is my MDA Vario2(HTC TyTN) dead?

Hi all,
i have a serious problem with my MDA Vario II (HTC TyTN),
just have this device since 2 weeks, and last week i flashed a rom onto my device, its a nameless windows 6.1 rom...
the flash went perfect, the device worked flawlessly!
the device has been working fine all week, i had it hard reset for like 2 times.
now i did another hard reset, everything seemed to go just fine, battery was 100% device nicely came into the bootloader mode, nicely went resetted, perfectly booted letting me setup the device and calibrate the stylus right after this the device resetted itself and after the windows logo it just went into white screen, i waited this out for like 15 minutes and then i pressed soft reset... this white screen was the last thing i have seen on my screen so far (2 days ago now) the only thing my device does is give me a red led when it is connected to the wall charger or usb and the battery is not in the device
as long as my battery is in the device it does absolutely nothing, no sign of life!! not even a red led!
is there anything i can do about this? or do i need to send it away to t-mobile?
i really hope someone can help me with this one!
cheers ChilleCharlie

ps: normally when i press both the soft keys and the reset it would take me into bootloader mode, this doesnt even work no more!

i have been reading on this forum for 2 days now i just have no idea what this problem could be! can somebody please help me! i think it might be my accupack is that possible for a 2 weeks old phone?
is a herm100/200/300 device capable of booting without a battery in it?
cheers Charlie

ok here comes the test result, i was planning on shipping my phone back to the supplier but instead of this i tested my battery with a electrometer guess what? 0,04 volts are on my lipo pack!! OMG battery sudden death! never had this before in my life! now i know i can fix this battery pack did that before with some years old li ion and some months old lipo's but since i am under warranty i hell yea am gonna make use of it! this pack will be sent back to t-mobile in the meanwhile ill buy my ass a new one so i can use my phone
thanks for everything this website is great even thow i havent had 1 reply yet, thanks to you guys i got wm6.1 and will get it back running now! tytytyty btw i heard something about hardspl beeing more safe? i guess i should flash it onto my device or is that risky to do ?

Sorry, didn't see your post until today. Might not have been able to help anyway.. Glad to hear you sorted that out OK though..
As for Hard SPL, its a must to have on your Hermes before flashing as it will make it possible to recover from a bad flash. Its NOT a guarantee but it is a safety net to help when things can/do go wrong.
Would also suggest using the sd card method for rom flashing as its safer than via pc(Hard SPL takes about 2 secs to upgrade so I do that from the pc BUT you can do this via sd card too).
Welcome and happy flashing...

thank you for that information once i get my device running again it will be the first thing ill install even thow i dont think my problem is rom-related anyway, today my battery has been tested in a different phone, as i thought it was completely dead! also my phone has been tested with another battery... well my phone is completely dead as well! i think it has had a short circuit somewhere inside which would explain why it doesnt do anything with or without battery installed...
i do not know for sure thow.. but thank god i still have my warranty.. althow im not sure about this since my phone wasnt running official firmware.. but i guess that has nothing to do with hardware malfunction now does it? so ill be sending it back to the supplier tommorow damn i cant stand not having this device working
cheers chillecharlie

Battery discharges very rapidly (20 min talk time)...

I have a IMate JasJam phone whose battery discharges very rapidly (20 min talk time). I have purchased a new battery as well but that does not seem to solve the problem.
What I wanted to ask the community are the following questions:
a. Can this be due to the radio version that I have? 1.43.00.00 - I have been using this radio for a 6 months now.
b. Can this be due to the charging unit in the phone being damaged? If so, is this replaceable?
c. I also read some threads suggesting buying like 3000 mAmph battery...rather than the standard 1500 mA. Is this really required?
d. Are there any other options to debug this problem?
Appreciate your responses...please help...

Does your phone also shut off for no apparent reason?
I had the same issue with the phone shutting off randomly as well. I took the phone apart and found the battery post was broke off the main board. I think the contacts being lose was also draining the battery or it could have been other things wrong as well. Bought a new phone and all was right again. I get 4 days standby with WM6 now.

Firehawkns said:
Does your phone also shut off for no apparent reason?
I had the same issue with the phone shutting off randomly as well. I took the phone apart and found the battery post was broke off the main board. I think the contacts being lose was also draining the battery or it could have been other things wrong as well. Bought a new phone and all was right again. I get 4 days standby with WM6 now.
Click to expand...
Click to collapse
No it does not shut-off automatically. However, I am tempted to find out if the batery connect (post) you suggest is lose or not. I remember dropping my phone a couple of times at least, maybe that caused it.
Buying a new phone is an option always, but unfortunately, I spent a lot of money when I bought this phone and would not like to junk it just yet...I am hoping someone here has other ideas that I can try out before giving up on this phone...
Anyways, thanks for your suggestions...

maybe its the rom you have installed that is causing the drain or maybe it is the radio ,is it cooked or a stock rom. If its cooked try flashing a stock rom and see if the battery issue is fixed

scousemartin said:
maybe its the rom you have installed that is causing the drain or maybe it is the radio ,is it cooked or a stock rom. If its cooked try flashing a stock rom and see if the battery issue is fixed
Click to expand...
Click to collapse
It's a Black Satin ROM that I flashed nearly a year ago...I have upgraded the Radio to 1.54.30.10. I was thinking of downloading Schap's WM6 ROM and updating it to that...do you suggest these being good ROM's or is there any other one that you suggest?
Thanks for your suggestion...

pdd said:
It's a Black Satin ROM that I flashed nearly a year ago...I have upgraded the Radio to 1.54.30.10. I was thinking of downloading Schap's WM6 ROM and updating it to that...do you suggest these being good ROM's or is there any other one that you suggest?
Thanks for your suggestion...
Click to expand...
Click to collapse
I have a feeling it could be that post if it all of a sudden started. I went radio/rom jumping for several weeks (and it isn't a bad idea to either reload a fresh rom or go back stock and check out your usage) and nothing helped. But it is a great way to narrow it down to device or software.
What to be prepared for though, if you do dig in your phone (assuming you have no warranty and are prepared to do do it), the case was the reason my post hadn't completely broke off. Once the case wasn't holding it on anymore it broke off completely. Make sure you have a backup phone to go to if you can't go without your phone. I even got cute with it and tried to solder the post back on. It lasted about 3 hours before it broke off again. lol

Help please my Polaris is dead

After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????

Hold camera button, and turn the phone on.. then you will get the hard spl boot screen..
After this you can flash a new rom.

notebook said:
After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????
Click to expand...
Click to collapse
do you have anything on the screen at all? or is the screen off as well?
try to be more specific please if you want to fix the problem:
What rom were you trying to flash?
do you have hardspl?
are you an experienced user or a novice?
was the battery fully charged?
did it flash completely and give you a message telling you it was successful?
is anything coming on at all?
is it under warranty still?
if you supply at least this information you will have a better chance that someone can help you fux it fast.
best of luck.

Venigo Thank u for your reply I tried this and tried many things before post ,no response.
bally3 Thank u for your reply I'll try to be more specific:
This happened after I flashed new Parcvello extreme rom.
I had a hard spl
I'm an experienced user
The battery was not fully charged and after flashing the rom I opened my polaris and it worked for 3 minutes after that it died.
No thing is coming at all
The warrenty period finished 6 months back
Thank u for your wiching best luck

notebook said:
Venigo Thank u for your reply I tried this and tried many things before post ,no response.
bally3 Thank u for your reply I'll try to be more specific:
This happened after I flashed new Parcvello extreme rom.
I had a hard spl
I'm an experienced user
The battery was not fully charged and after flashing the rom I opened my polaris and it worked for 3 minutes after that it died.
No thing is coming at all
The warrenty period finished 6 months back
Thank u for your wiching best luck
Click to expand...
Click to collapse
My first advice is to try another battery. I cant see it being rom or flash related though its quite possible its hardware related and would need service centre attention.
Try a new battery. since you say nothing is coming on at all, I take it theres no power at all to it. You can try another battery or ask someone to test the battery for you using a meter to see if theres any charge in the battery itself.
When you say not fully charged I hope you mean like 40% and not 20% before flashing.
Did you get through all the setup before it crashed? Not that important but just trying to get a picture of what was happening when it went off.
if all else fails if you got it on contract you could ring them and ask them to look at it. If it isnt on contract then might be worth biting the bullet and seeing how much a repair centre would charge to fix it. You should at least be able to get a free estimate.

it can't be the battery, since the phone can work via the net with the battery out, even if the phone is off.

BelgicanoFL said:
it can't be the battery, since the phone can work via the net with the battery out, even if the phone is off.
Click to expand...
Click to collapse
You are responsible of wasting 3 minutes of my life testing your theory...
Polaris wont work without battery as i predicted...at least mine wont...
So the battery might still be a possibility as mentioned above...
I dont see any other possibility beyond hardware failure.I tested all PCarvalho´s xtreme ROM´s and never had problems beyond software issues and he flashed the ROM and it was ok for 3 minutes as he said...at least bootloader would kick in.

Thank u all for your reply : I didn't mention that PCarvalho 's Rom is the cause I'm sure it isn't.
My second step is changing the battery and I 'll till you about the progress.

Still the same proplem after i tested the battery which is charged

in that case its a repair centre job then unfortunately...sorry to say.

Do any body knows where is the HTC repair centre in Cairo,Egypt

actually i had a similar problem. polaris totaly dead. then i discovered, that the sim slot thingy didn't "click in" properly. that solved my problem.