Database Users

BIG Problem after Upgrade to WM6

I make a ROM upgrade for WM6(1st versions) three week past.
Works for 2 days and after this, when i reset or turn ON, show the Rom versions numbers normaly and when it should enter in Mobile Windows, the screen distorts and they show some vertical lines.
I try reinstall the others ROM, but nothing.
What i do.
Thanks,
Fersoft

Wish I could help
Sounds like its been dropped or knocked. I've never heard of anything like this previously. I've been upgrading for years on all types of htc phones. I may be corrected but I do not see how a ROM can ruin your model in this way.
Have you got the original back up of the ROM that you started with?

I can olny enter in USB mode.
What ROM to RESERT completly my Pocketpc ?
Thanks any help.

Have you tried to flash an original ROM from the three color screen?

WM6 is the problem...
I got the same problem as you dude.... sounds like crossbow version isn't really suited for prophet. And I guess we'll get more and more of these troubles while more and more users are tested it (at least the first versions). I guess it has something to do with power management, and the way WM6 handles the battery. Mine got better after I flashed it back to WM5, but it still had the problem, and I had to send it back to warranty...
While you find a "solution", you can get it to work again for a few hours by letting it turned off for a few hours, battery out. That way I could flash it back to another rom. But still, after a few hours it would crash or reset itself, and you'll have to let it off without battery for a moment...
If an admin read this, I guess it could be VERY usefull to stick it to let people know they can arm their device that way.
Good luck

Amazing. I got exactly the same problem.
I am back to WM5, however, I still cant use the phone properly. After ten minutes into a phone call it crashes. When I reset I get until the OS loading screen (sometimes it even omits the radio rom number which usually comes between the SPL and OS). Then the screen distorts and thats it.
If I get the battery out for a short while and then connect it to the charger, I can restart the phone after 1-2 hours and it will load properly. However, again after 10 minutes into a phone call it crashes.
Any idea if a new battery would help, because I get more and more the feeling that something is actually wrong with the power/battery system.

Is WM6 even a final version?
I don't see any equipment running WM6 as of now, that's why i asked.

really? I don't think so.
However, every MS software still has a lot of a bug....

I have the same problem, but now even a bigger problem !
I have NO backup!
I don't know how to get it back to the original rom because mine freezes with the screen when the os version is in screen!
Damn, I only got the phone back for 4 hours because is was getting repared for a speaker failure.
and isn't that ironic..

Power Drain

I have a O2 orbit UK flashed the dopod rom to it (os only) the extRom got messed in the process.The suprising part is if i keep my extRom unhidden than my Cpu speed is normal(about 1-10%) but when hidden it jumps to 40%.Also there seems to be massive power drain in the battery.Tried repairing using Pigeons method but no luck.ExtRom does not instal.Any suggestions anyone.

is your phone brand new ?

No it is not actually,thought it was a battery problem but it was alright before the extrom got messed up,what is your idea?Any feedback would be appreciated.

arvind09 said:
No it is not actually,thought it was a battery problem but it was alright before the extrom got messed up,what is your idea?Any feedback would be appreciated.
Click to expand...
Click to collapse
well i had 2 p3300 ( i got rushed and i sold my 1st one ) so now when i got the 2nd, i instantly unlocked it, and wore the powermap rom, and i thought it was draining power faster than my old one ( with the original rom on it ) but after like 10-15 charges, the battery started to perform really well.

Thanks sedde,guess i'll do the same and see what happens.

sedde said:
well i had 2 p3300 ( i got rushed and i sold my 1st one ) so now when i got the 2nd, i instantly unlocked it, and wore the powermap rom, and i thought it was draining power faster than my old one ( with the original rom on it ) but after like 10-15 charges, the battery started to perform really well.
Click to expand...
Click to collapse
I have had battery drain problems also. It happened after flashing a HTC to one of the coocked roms. I tried every thing. Nothing worked, even multiple recharges (which worked previously on my Prophet). I decided to hard reset. That resolved the problem. When I restored using Sprite back-up, the problem was back also. I hard resetted again and then all was OK again. I am currently reinstalling applications to find out which one causes this drain to happen. Have not found it yet.......
Robin

TOUCH HD keeps turning itself off

Hi Guys, i have a strange Problem since a couple of days.
The touch HD turns itself off after some minutes. I have to take out the battery and put it back in, otherwise it will not turn on...
i have:
- deactivated automatic shut down in power settings
- deactivated today timeout
- tried hardreset
- tried another rom (currently dutties final)
no success :-(
i have absolutlely no clue what could cause this and how i can fix it...
help is highly appreciated.

hello there , actually maby its a virus or there is problem in SPL
Try to install again the SPL modified and tell me
best regards
ms4cah

unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.

Surrido said:
unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.
Click to expand...
Click to collapse
Sounds like a warranty claim

I am getting the same problem!! is there anything i can do to fix this? anyone figured out the reason?

I had this sort of problem.
The HD would hang, then switch off, then to get back on I had to remove the battery for a while. Sometimes it worked after a minute, other times I had to leave the battery disconnected for longer.
So I performed a hard reset and it switched itself off during boot (after successfully resetting).
Battery out for a while.
H/R once more. Again crashed during boot but not at the same point as previous.
Tried a different battery with a full charge - same result.
Tried to re-flash a "very popular" custom ROM with USPL. Got to 1% and error. This was because the HD had crashed..
Tried to flash the official HTC ROM and it got to 15% and error. HD crash.
So I have contacted HTC and they are sending a courier to collect it so they can take a look with a view to repairing it.
The last ROM I successfully loaded about 2 weeks prior to the start of my problems was a custom win mo 6.5 rom. As I couldn’t get it to a stable state - I couldn’t flash the official HTC ROM.
I’ve convinced myself it’s a hardware fault rather than any software damage..
Although I fear I’ll be in for some bad news.

mine too
Hi,
I have the same problem.
Mine was doing hard reset and after a day or two the same problem.
Now I cannot turn it on.
I will send it to htc...
Crossing my fingers.

I had the same problem with mine...
While turned on, it automaticly tryed to turn of, as if something was pressing the on/off buttom. Everytime that message for turning it off poped up and I just couldn't control the on/off button anymore.
I tryed everything and nothing worked. It really seemed a hardware and warranty claim issue. However, since I bought it abroad and it does not have warranty here in Brazil, I just decided to sell it (obviously warning the buyer about the issue) and to buy another one (which is working as a charm).
It is a hardware issue, for sure...

So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.

... I've the same problem...
Hi, I've the same problem. Do you have any solutions?

Nasher79 said:
So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.
Click to expand...
Click to collapse
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.

Mega75 said:
Hi, I've the same problem. Do you have any solutions?
Click to expand...
Click to collapse
Other than a Warranty repair, im afraid not. Try your best to get it back to HTC official software, then report it as no power / cant boot.

Nasher79 said:
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.
Click to expand...
Click to collapse
Good to know, confirmed h/w issue

i simply deactivated automatic shut down in power settings as mentioned in the first post and unistalled a couple of new programs i had recently installed!!
Not quite sure which of the above worked.. but atleast for now it seems to be working fine!! the screen has not turned off by itself and i have not had to remove battery etc to get it to work again!
I'm not quite sure if the problem is properly fixed but it has been a few days since anything occurred!! so fingers crossed!!

mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79

iamdarren said:
mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79
Click to expand...
Click to collapse
FYI, Throy is releasing roms exclusively to HTCPedia now, so no future roms will be released on either XDA or www.duttythroy.com

wow!!! i never knew!!!! thats crazy as his own site duttythroy wont be used.
im getting it now, but only 11 when it says 12 is out, either way, i will still flash i love the roms, i will be sure to be on all the site, incase theres another change of heart??
anyway guys i will report if i noticed the shutdown thing happening again with the version. 4mins till downloaded.....

I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!

Nasher79 said:
I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!
Click to expand...
Click to collapse
Your exactly right. Some people experience similar symptoms which are rom related others have same problem which is hardware related. One can only be fixed by HTC as motherboard problem, other can be rectified by different means without having to send device back for repairs

Hi again,
Today I have received an sms from HTC service informing me that my HD has a circuit problem and they will fix it without any charge.
I have to wait.

Help please my Polaris is dead

After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????

Hold camera button, and turn the phone on.. then you will get the hard spl boot screen..
After this you can flash a new rom.

notebook said:
After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????
Click to expand...
Click to collapse
do you have anything on the screen at all? or is the screen off as well?
try to be more specific please if you want to fix the problem:
What rom were you trying to flash?
do you have hardspl?
are you an experienced user or a novice?
was the battery fully charged?
did it flash completely and give you a message telling you it was successful?
is anything coming on at all?
is it under warranty still?
if you supply at least this information you will have a better chance that someone can help you fux it fast.
best of luck.

Venigo Thank u for your reply I tried this and tried many things before post ,no response.
bally3 Thank u for your reply I'll try to be more specific:
This happened after I flashed new Parcvello extreme rom.
I had a hard spl
I'm an experienced user
The battery was not fully charged and after flashing the rom I opened my polaris and it worked for 3 minutes after that it died.
No thing is coming at all
The warrenty period finished 6 months back
Thank u for your wiching best luck

notebook said:
Venigo Thank u for your reply I tried this and tried many things before post ,no response.
bally3 Thank u for your reply I'll try to be more specific:
This happened after I flashed new Parcvello extreme rom.
I had a hard spl
I'm an experienced user
The battery was not fully charged and after flashing the rom I opened my polaris and it worked for 3 minutes after that it died.
No thing is coming at all
The warrenty period finished 6 months back
Thank u for your wiching best luck
Click to expand...
Click to collapse
My first advice is to try another battery. I cant see it being rom or flash related though its quite possible its hardware related and would need service centre attention.
Try a new battery. since you say nothing is coming on at all, I take it theres no power at all to it. You can try another battery or ask someone to test the battery for you using a meter to see if theres any charge in the battery itself.
When you say not fully charged I hope you mean like 40% and not 20% before flashing.
Did you get through all the setup before it crashed? Not that important but just trying to get a picture of what was happening when it went off.
if all else fails if you got it on contract you could ring them and ask them to look at it. If it isnt on contract then might be worth biting the bullet and seeing how much a repair centre would charge to fix it. You should at least be able to get a free estimate.

it can't be the battery, since the phone can work via the net with the battery out, even if the phone is off.

BelgicanoFL said:
it can't be the battery, since the phone can work via the net with the battery out, even if the phone is off.
Click to expand...
Click to collapse
You are responsible of wasting 3 minutes of my life testing your theory...
Polaris wont work without battery as i predicted...at least mine wont...
So the battery might still be a possibility as mentioned above...
I dont see any other possibility beyond hardware failure.I tested all PCarvalho´s xtreme ROM´s and never had problems beyond software issues and he flashed the ROM and it was ok for 3 minutes as he said...at least bootloader would kick in.

Thank u all for your reply : I didn't mention that PCarvalho 's Rom is the cause I'm sure it isn't.
My second step is changing the battery and I 'll till you about the progress.

Still the same proplem after i tested the battery which is charged

in that case its a repair centre job then unfortunately...sorry to say.

Do any body knows where is the HTC repair centre in Cairo,Egypt

actually i had a similar problem. polaris totaly dead. then i discovered, that the sim slot thingy didn't "click in" properly. that solved my problem.

"ROM update for your device imminent"

From HTC Support, after getting annoyed of the poor performance of the HD2
Hi Edward, thanks for your email. There is a ROM update for your device imminent. we are just waiting for it to be uploaded to the website. in the meantime, there was an update back in january which you might like to try unitl the new one is released: http://www.htc.com/uk/SupportDownload.aspx?p_id=297&cat=2&dl_id=856 best regards, Pete Whiteley HTC

Im currently using the ROM you linked to and my phone seems to run fine!
Im just waiting for the new 1.72 rom to be released for non operator HD2!

its **** on mine, always runs slow, does my head in! hopefully have a desire on order

There's 2x HD2s in our house, both which have been updated to VF UK 1.72 ROM.
It may just be a coincidence, but soon after they both started acting weirdly, with one now not booting up being off for repair (http://forum.xda-developers.com/showthread.php?t=638210&page=4).
The other only booting up on a charger but being stuck in a cycle of boot, HTC white screen, vibrate, power off, power on and repeat

Yorkshire Yellow said:
There's 2x HD2s in our house, both which have been updated to VF UK 1.72 ROM.
It may just be a coincidence, but soon after they both started acting weirdly, with one now not booting up being off for repair (http://forum.xda-developers.com/showthread.php?t=638210&page=4).
The other only booting up on a charger but being stuck in a cycle of boot, HTC white screen, vibrate, power off, power on and repeat
Click to expand...
Click to collapse
I had the above cycling problem when plugged in when using a replacement battery i got off ebay... my standard battery or the other spare battery didn't have this problem..

Could be a bad flash if a ROM runs badly. These things can happen.

Thanks for the suggestions
madindehead - Thanks, but original battery, so perhaps unlikely?
stefanclark - Interesting. Not at all up to speed on ROM flashing. Can you explain how I can do that on the constantly rebooting handset, or point me in the direction of thread that gives me step by step instructions, please?

Corrupted Data sent to a device during flashing of ROM can result in what you described. You might want to check your computer to see if there are problems with your computer.
Try running MEMTEST86+ for a couple of cycles on your computer just to be sure. For 1 device to break after updating the firmware would be bad luck. For more than 1 device breaking after updating, some thing is wrong some where.
Do you experience BSOD in Windows or Kernel Panic in Linux? If so, run MEMTEST86+ or your favorite RAM test programs for a couple of cycles to see if it is the culprit.

Phew!
Well, it seems like it was a bent battery pin, as per yarod_g14's post on page 1 of this thread - http://forum.xda-developers.com/showthread.php?t=658944. Bizarre really! HD2 now sat happily on my desk, charging away.

Sounds nice, hope it is true...

Too many days only to upload a ROM to their servers, don't you think?
Best regards

It's true...
Jawb said:
Sounds nice, hope it is true...
Click to expand...
Click to collapse
Yes, it is true. I’ve not had any major hang ups on my device since it came back, and have been using the little red reset button inside the battery cover if I need to reboot. Oh, and I have the ‘soft rest’ app on HD2 Tweaks as well. No repeat of the past problems, so it must have been a battery pin issue.