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Setting up a friends MDA, and not wanting to do another hard reset. His MDA is set up with exchange and activesync. When you try to open any email attachments, which are set to save to SD, it gets a window titled "Messaging" which says "Unable to display the attachment."
Any ideas?
anyone?
did you find a solution to this? I have the same problem.
Same problem here. Can't find a solution, so I'm probably going to hard-reset today.
Maybe the attachment you are trying to open is not associated with any program installed on the PPC!??
No, the problem happens with JPG and GIF attachments. There's a fundemental problem with attachments, as I can't send them either - if I choose a picture I've just taken with the camera, and choose 'Send' and send it via email, the attachment is corrupted (a 59k image is truncated to 99 bytes).
It definitely used to work, but something's caused it to break in the last few weeks. If somebody knows how to fix it without hard-resetting I'd be very grateful!
I had a similar problem, except active sync refused to download attachments for some reason. It owuld just go trough the motions and then announce the download had failed. no idea why but the two could be linked somehow. other problems I had at the time were today screen not loading up properly with the storage card in, inserting the storage card stopped push-email until I soft-reset the device and frequent device hangs. As there was a new rom available I decided the best thing to do was to flash the rom and start again. THis may be the best course fo action for you too. I also over-clocked to 240mhz and its like I got a completely new machine!
Ah well, too late, I've hard-reset now. :roll:
i did a hard reset too...
the only thing i could think that may have affected the mail would be that i installed flex mail 2006 for testing but never ended up using it...
did you guys install that too?
Nope.
Seems like it has done it again... I dont want to hard reset all my stuff again!!!!!!!!!!
Hard Reset
I am also hard resetting as we speak because I just can't solve this one.
Solution!
Ok... this has happened again and I know now what has caused it!
I was cleaning out some directories prior to it happening again. It then happened and I realised what i had deleted had caused this problem.
Make sure you have the following directory in your ppc memory storage:
"/Program Files/Connections/Mail Attachments"
After I recreated this directory it all started working again.
Finally I found the solution to this annoying problem!!!!!
Cheers,
X.
I know this is an old thread, but I wanted to say thank you for the solution. I had searched Google to no end until I found yours!
Thanks for the help!
-Chris
Wow, good job X.
Thanks for posting the fix!
I've had a catastrophe where I made the mistake of removing "sync profiles", not knowing that this is code for "erase your contacts from view". This is on an HTC Tornado, WM6.
I've tried everything, but I cannot get the phone to recognize the contacts any more. Everything is blank. Yet, my pim.vol (by hexediting) has the contact info in there - i can see it!
I've tried renaming /pim.vol and copying the old one over it, waiting, then soft resetting. I've tried repeating the above after a hard reset.
Why is this happening? How do I fix it?
Are there cmd line tools to simply parse the contents of my pim.vol so I can reenter by hand?
malefactor said:
I've had a catastrophe where I made the mistake of removing "sync profiles", not knowing that this is code for "erase your contacts from view". This is on an HTC Tornado, WM6.
I've tried everything, but I cannot get the phone to recognize the contacts any more. Everything is blank. Yet, my pim.vol (by hexediting) has the contact info in there - i can see it!
I've tried renaming /pim.vol and copying the old one over it, waiting, then soft resetting. I've tried repeating the above after a hard reset.
Why is this happening? How do I fix it?
Are there cmd line tools to simply parse the contents of my pim.vol so I can reenter by hand?
Click to expand...
Click to collapse
i use resco explorer to replace pim.vol from the ppc, then reset and everything is ok
That doesn't really work. In WM6 it just freaks out on boot and causes the phone to re-init itself.
This is an utter nightmare, and makes me actually viscerally hate microsoft for building software like this. The genesis of this is that outlook simply would not work (and still doesn't, despite about 5 hours of searching/attempting to fix/reinstalling). So, I give up and try to sync with another laptop. I'm informed I have too many sync profiles, and you know the rest.
This is nothing short of ridiculous. I asked questions on a microsoft-monitored WM forum, and all I get back was some blurb about "pimbackup" and "managedpoom". The former would be great if I could get to my contacts, and the latter if I felt like writing a full application in C# with the sole purpose of extracting my contacts from a pim.vol, but meanwhile I'm screwed.
Thanks M$. I'm going Symbian/Linux in the future.
malefactor said:
That doesn't really work. In WM6 it just freaks out on boot and causes the phone to re-init itself.
Click to expand...
Click to collapse
It works, after copy you should go back and delete the first pim.vol (the smaller one), after that reset, and all will be ok.
I don't know why; maybe I'm more determined now, but it did indeed restore it to its former state this time. I'd changed the ROM image to a newer WM6 one, too. Maybe that helped.
Thanks.
hi folks
again problems with my tytn... its an hermes 300, with faria/puttingham rom on it, so far more than 2-3 months...
everything worked fine till 2-3 hrs ago... suddenly all got blocked, tried soft reset everything was soo slow and blocked, i couldnt even type my SIM PIN on start... so i softreseted like 4-5 times, and now i have 2 more problems..
i had RemotePRotect installed on it, and what's worse i forgot my password... and i already shot twice with wrong password so i have another chance..
if i miss it for 3rd time ppc will automatically hard reset itself...
now the problem is i dont want ppc to hard reset itself, cos i will loose all contacts and all data i have...
so, im asking and begging u for some solution what to do... remoteprotect is installed in internal storage, is it possible if i delete the folder from ppc there will be no password screen on start?
how to copy all contacts from ppc to computer? i have no outlook on pc and cant sync contacts with activesync..
if i have to hard reset at least id wish to get all my contacts intact...
any help plz?
thanks
in \windows\StartUp there r 2 files, checkphone and lock, which are used by remoteprotect.. i can delete them cos they r being used as soon i start ppc... is there anyway to hard remove that 2 files via activesync while ppc is running? i think that remoteprotect cant start if that 2 files r missing..
guys pls im desperate and i need to get my ppc online!
plz guys, anyone?.....
Sorry mate, I don't believe you're gonna get around it. You might find it will automatically wipe or even brick your hermes if you delete anything. You need to use a backup program (pim backup is free and backs up your contacts) but you need the phone working first.
Hope you can get the contacts back easily ( they may b e stored on your SIM?) because I don't think you're gonna get them back unless you remember your password...
damnit...
seems i cant get the original pass back, wots worse i tried all my usual and they dont match
anyway, figured out that u can type down 2 times password but than u restart ppc and go again...
anyway, installed M$ Outlook unfortunately cpl of mins ago so i backed up all contacts...
yes i use PIM backup but last time i did a backup was one week ago, and since than i added many new contacts..
ah damnit... PPC stolen by its own proprietary
thx anyway... bb
ahh.... at least i have now a fresh windows
hope remoteprotect doesnt popup now after reinstallation, that would be a total insanity
From earlier this morning I somehow cannot access my sms messages, e-mails, nothing from within the Messaging menu - not from the Start Menu, not from the assigned button on the device, not from the Mobile Shell's menu, from nowhere, a windows' loading icon appears the it just shuts down as if I closed it....?!!?! I can't write messages, can't recieve any etiher, ppl get a report I got the message but nothing happens with my phone
I have a Qtek 9100 with WM5 and Mobile Shell.
Has anyone else come accross this problem??? A soft reset didnt help.... Hard reset is an opiton but as a last resort, I have no idea whether a system Back-up wont copy the problem all over again.......
HELP PLZ
Hard reset is indeed the fix...this has happened to me a few times, and thats the only way that I have ever been able to fix it. Use PIM Backup or Sprite Backup to backup the stuff that you want before you do it of course.
ashasaur said:
Hard reset is indeed the fix...this has happened to me a few times, and thats the only way that I have ever been able to fix it. Use PIM Backup or Sprite Backup to backup the stuff that you want before you do it of course.
Click to expand...
Click to collapse
I hope this won't copy the files, regs, etc, that caused the problem......??
Hard reset did nothing........ Either the problem can't be fixed with a hard reset, or the backup file copied the corrupt part of the system I guess......
Could it be possible that a single message can be blocking the whole Messaging unit of the system......? Maybe if I put my sim card in another phone....?
After the system was reset hard, the messages window appeared OK, then I restored from a backup file and nada......
Try again, but don't restore all of your email this time. You most likely have a corrupted email message (most likely in your outbox, but not always), and it sounds like it was recent. This used to happen to me on Windows 95 rather often, and has happened to me with WM5, as well.
If there's nothing in your outbox, and you have a habit of leaving recent mail in your inbox, you might try restoring everything but your inbox after the hard reset. If you are a "delete" kind of guy, try to restore everything but the trash. You may have to hard reset a couple of times, before you find it, but at least you won't lose your entire email account, just the folder that has the corrupt message.
If you get through all your email folders and still can't find the culprit, I suppose you'll have to just deal with not restoring your email account, and move forward.
Hi,
Need some help. Computer does not detect the phone anymore when connected. When i tried to launch activesync on the phone itself, It will start and shutdown immediately.
This is the second time it happened... First time, called up the service centre they told me the only option is to do a hard reset. Which I did... I really dun wish to do that again.
Anyone encountered the same problem?
I had the same problem, after some searching I discovered that if you open up the active sync on your HD2 (tools folder), click on menu, then on option, at this point you have a list of all the items you can sync with your windows outlook. As odd as this seems unclick the "task" and/or "notes", reset your HD2 and try to sync. That was the problem with mine and hopefully it's the same with yours. Hand it over to M$ for yet another glitch in there OS.
Hope it works out.
nope.. i can't even launch activesync from my phone...
Well that is beyond my knowledge a this point, if you can't even access the activesync prompt from the phone even when it's not plugged in, then I think you might have bigger problem than just a glitch. May I suggest flashing the phone... only other option I can think of besides a hard reset; which you say you've already done. Have you tried using a different pc?
Had same problem, had to disable fast usb on phone!!
just try a soft reset? has happened a couple of times to me and the soft reset fixed it.
Mike
soft reset doesnt help... its not with the " enable faster data sync " also.. other computers does not activate active sync too..
Seems like the activesync software on the phone is busted... it will start halfway and terminate itself before the program is fully loaded.
I have the same problem. I had to change outlook profiles on my computer (different issue) and when I tried to sync them, error. So deleted the PC set up on both PCs, and active sync would hang. So tried to remove the PIM file (rename it actually) and now AS will flash briefly and disappear, won't start. Woudl LOVE if someone had an answer...
try creating a new windows account with administrator access that's what do it for me
OK, figured this out, and now that I did I remember going through something previously with my TYTN II just like this. If you need to (bad program exit, Outlook locked, etc) reboot your PC. Also soft reset your phone. Use some file explorer to go to your root directory and rename PIM.VOL to something else. DONT RESET, Pim will reconstitute somehow...
Delete your autosync profile on your PC.
Connect the USB
You will have to go through all the stuff of a new sync, but at least it gets things reconnected. And it beats a hard reset.
PS, as other mentioned, notes can be problematic, best if you can delete all pwi files in your phone\my docs and resync. If some HAVE to be kept, move them elsewhere and sync, then move them back.