can't sync - Wing, P4350 General

I have a wing that was unlocked to be used on at&t but I can't sync it with my computer anyone know why?

indianshaft said:
I have a wing that was unlocked to be used on at&t but I can't sync it with my computer anyone know why?
Click to expand...
Click to collapse
quick question do you have windows vista or xp because it is important to know and make sure you have activesync 4.5 (Xp) or mobile device center (Vista) installede as well

I have vista, and I have windows mobile device installed, my computer shows that it is connected but windows mobile device doesn't recognize it, its weird. Because it did and then just stopped.

go to my computer and see if you can pull up mobile device if u cant on the phone go to start/settings/connections/usb to pc and check the box

That didn't work, it just tried to make me connect to the internet.

withactivesync it gives ur phone an ip address so check networkk connections and see if you if your getting an ip address make sure your not getting 169.254.xxx.xxx

Try to play around with the USB to PC application, it's somewhere located at the Start - Settings - System or at Start - Settings - Connections

da_mayhem said:
Try to play around with the USB to PC application, it's somewhere located at the Start - Settings - System or at Start - Settings - Connections
Click to expand...
Click to collapse
had him try it already

well u can try to reinstall active sync/ WMDC

tryed that to, I have vista so I uninstalled windows mobile or whatever it is called and then connected the phone, nothing happened. Should I hard reboot the thing? If I do that will it still be unlocked?

yes it will still be unlocked but it might be something on the computer do u have service pack 1

I do have SP1 of vista on my comp. What do you think it might be?

i think its just sp1 because there were a lot of issues with sp1 that was one of them all i can say is try to restore vista without sp1 and it should work

Related

Vista connection problems

Hi,
My hdd gave up in my laptop other day bought another 1 installed vista
now im having connection problems both with bluetooth and via usb with my
t-mobile ameo
does any 1 know if there is a update some where to get them working again
ive done a windows update and installed windows mobile device centre
thanks
Im running Vista business edition and had no problems at all - even updated my rom!
What do you get when you plus the Ameo in? Does it show up in the Device centre?
sync centre has just got the usual offline folder
windows mobile device centre 6.1 has the mobile device settings and the not
connected bit at the bottom
its so weired it all synced b4 theres nothing different installed setup etc...
on the device it says "to synchronize this device, you must install activesync 4.5 or newer on your desktop computer"
thanks
How Wierd.... mine lliterally just fired up autoomatically.
In your PPC, go to SETTING -> CONNECTIONS -> USB TO PC. Untick the "ENABLE ADVANCED NETWORK FUNCTIONALITY". Remove the connection by unplugging your USB cable and the plugging it again. No guarantee this will work, but you may try.
IT Works
i tried the unticking the advance option still didnt work...
i thought about the user account control in vista this came as my mobile
data card for my laptop wasnt installed correctly and after checking out the
install log and it saying access control n a load of other stuff saying
permission denied etc.... i thought id turn vistas user account control off this
fixed my data card problem ......i then pluged my t-mobile ameo in and hey
presto it picked it up as a black HTC Advantage due to my mobile 6 rom
upgrade
I believe Active Sync won't work on Visat, you need Mobile Device Center, available here
http://www.microsoft.com/downloads/...ea-9df9-4920-af33-3a0e2e4e7beb&displaylang=en
Makes sense as I have crappy user control switched off as it annoyed me greatly!
Vista Utlimate Connects but refuses access.
This solution worked instantly for us.
cayotte said:
In your PPC, go to SETTING -> CONNECTIONS -> USB TO PC. Untick the "ENABLE ADVANCED NETWORK FUNCTIONALITY". Remove the connection by unplugging your USB cable and the plugging it again. No guarantee this will work, but you may try.
Click to expand...
Click to collapse
We had downloaded the upgrade device driver and the Windoze Vista replacement for ActiveSync... as Vista dictates on first connection.
We got the sound effect acknowledging USB connection, but Windoze Mobile Device Centre obstinately ignored the connection.
We tried the tricks suggested by the mages and sages, like adding ports etc. to the firewall, and deleting the driver in the Vista Device Manager... forcing it to re-install. None of it worked for the Ameos.
We removed the Mobile Device Centre and the upgraded driver, resolving to connect to the Ameos only via our XP Tablet instead.
It seemed that the USB connection was being made, but something else was blocking it.
Then this possible solution (reproduced here) caught our eye.
It was the work of a moment to follow the path and remove the check in that item.
Imagine our surprise and delight when we connected to Windoze Vista Ultimate again... and remember that there is no upgraded driver or Mobile Device Centre installed now... and we got the "what shall I do with this device" dialogue box. We checked the item to open the device in a folder each time and... it did... and does... just that.
We do not need synchronisation for our use of the Ameos since all of the significant email and document traffic occurs on the laptops and Tablet, but we can appreciate why someone would want that Mobile Device Centre to be re-installed. We won't be doing that anytime soon though.
Congratulations to you cayotte, and this forum as a whole.
BTW, I read about the problems folks have with the Microdrive. We have two Ameos. One works great with the Microdrive, the other one does not, and we have to leave it for data files only.
The older unit is the one which works well.
We already had the User Account Control turned off so I cannot say if that had any effect.
QF
cayotte said:
In your PPC, go to SETTING -> CONNECTIONS -> USB TO PC. Untick the "ENABLE ADVANCED NETWORK FUNCTIONALITY". Remove the connection by unplugging your USB cable and the plugging it again. No guarantee this will work, but you may try.
Click to expand...
Click to collapse

WM6 does NOT sync with Vista running OUtlook 2003/2007

I just got a new laptop running Vista and I am just having tremendous issue trying to sync my Sprint Mogul (HTC Titan) to Windows Mobile Device Center (WMDC --> ActiveSync replacement in Vista) and Outlook 2007.
Basically, when I connect my Mogul via USB (NO Bluetooth), the device shows that it is connected for syncing to the laptop. But WMDC shows "connecting..." all the time and just not syncing. The only way to do this is to reboot the laptop.
The same phone sync just find to a Windows XP machine. I have tried the following but to NO AVAIL:
- Disable "Enhanced network USB function" in the device (Start -> Settings -> Connection -> USB to PC
- Remove all background services in the laptop, like Anti Virus, Vista Sidebar, Spy Sweeper.
BTW, my Mogul is running WM6, no custom ROM or anything.
Does anyone have the same issue and can provide me with the solution? It seems Vista and WMDC just breaks everything.
what does sync center say?? I'd try going into WMDC and unchecking all the sync content and seeing if it will connect...chances are theres something that it's trying to sync and it won't....I've also ran into a problem recently where outlook must be open for it to sync properly...you can try that.
There are 2 WMDC applications:
WMDC (Start -> Programs): just say connecting
Sync Center (on Taskbar): when I double click, under "View Sync Partnership", it just say "Disconnected"
I always run Outlook 2007 before Sync, so I suspect something else in Vista causing it.
I have tried a fresh Vista install, and it sometimes work, sometimes doesn't.
What I found out is like this:
1) Start Vista and Outlook
2) Connect device to WMDC - WORK
3) Disconnect, but Outlook remain
4) Reconnect - DOESN'T WORK
lanwarrior said:
There are 2 WMDC applications:
WMDC (Start -> Programs): just say connecting
Sync Center (on Taskbar): when I double click, under "View Sync Partnership", it just say "Disconnected"
I always run Outlook 2007 before Sync, so I suspect something else in Vista causing it.
I have tried a fresh Vista install, and it sometimes work, sometimes doesn't.
What I found out is like this:
1) Start Vista and Outlook
2) Connect device to WMDC - WORK
3) Disconnect, but Outlook remain
4) Reconnect - DOESN'T WORK
Click to expand...
Click to collapse
I have Vista and Outlook 2007 and never had a problem with syncing. I just tried the 4 steps you outlined and it worked when I first connected my Mogul and also when I reconnected the Mogul. What version of WMDC are you running? I have 6.1.6965.
I usually don't run Outlook before doing a sync. I've never had a problem with this either way.
2 Things
I know you said that it shows something about being connected, but have you gone to My Computer and tried to access your device? This will help determine if its just not being recognized by the system properly, or if the sync software is hosed.
Additionally, try searching here or on ppcgeeks.com for the "update vista drivers". I didn't need them - but apparently some folks did. Depending on how long you've had Vista, and/or whether or not you've done M$ Windows updates, I'm thinking your driver could be hosed.
I too have Vista - and I can sync just fine as well as transfer files back & forth through My Computer. I also sync the same device up with an additional computer (how sweet is that? I wish iTunes would freakin' work like that one of these days!) that's on XP.
Would love to help more if need be. I'll be around Saturday if you want to PM and try going over your settings vs mine or something.
Sometimes I have to connect my mogul up to 6 times before it connects properly to my Vista laptop. I now always open device manager before connecting the mogul. It doesn't connect properly until the Microsoft Windows Mobile Remote Adapter driver installs correctly under Network Adapters AND the pocketpc driver installs correctly under portable devices. And it is very wierd because sometimes it works on the first try, and other times like I said b4 it can take up to 6 tries before it works right. I have looked up the error codes that it generates in the Event logs and there are a lot of people who are having the exact same issue, so I chalk it up to a Vista problem and hopefully it will get better after SP1 is released.
mem_reddog said:
Sometimes I have to connect my mogul up to 6 times before it connects properly to my Vista laptop. I now always open device manager before connecting the mogul. It doesn't connect properly until the Microsoft Windows Mobile Remote Adapter driver installs correctly under Network Adapters AND the pocketpc driver installs correctly under portable devices. And it is very wierd because sometimes it works on the first try, and other times like I said b4 it can take up to 6 tries before it works right. I have looked up the error codes that it generates in the Event logs and there are a lot of people who are having the exact same issue, so I chalk it up to a Vista problem and hopefully it will get better after SP1 is released.
Click to expand...
Click to collapse
How did you get this MS Windows Mobile Remote Adapter and Driver? Windows Update or manual download link?
I don't know how to set my ppc-6800 (same as Mogul) to sync my contacts and e-mails with outlook 2007. When i connect it to my PC, it appears in my computer and i can browse in and transfer files in both ways. But still no contacts or e-mail sync...i would like to get help.
skny said:
I know you said that it shows something about being connected, but have you gone to My Computer and tried to access your device? This will help determine if its just not being recognized by the system properly, or if the sync software is hosed.
Additionally, try searching here or on ppcgeeks.com for the "update vista drivers". I didn't need them - but apparently some folks did. Depending on how long you've had Vista, and/or whether or not you've done M$ Windows updates, I'm thinking your driver could be hosed.
I too have Vista - and I can sync just fine as well as transfer files back & forth through My Computer. I also sync the same device up with an additional computer (how sweet is that? I wish iTunes would freakin' work like that one of these days!) that's on XP.
Would love to help more if need be. I'll be around Saturday if you want to PM and try going over your settings vs mine or something.
Click to expand...
Click to collapse
I agree with the problem being a driver issue, mine searches for updates every week. I've had a vista machine since october last year and havent had any problems at all with syncing(usb or BT) or changing roms. As a suggestion when a first got my 6800 in July and switched to the 2.17 rom i had to upgrade to a newer version of WMDC, check your version and the most up to date one on HTC's website. Hope that helps.
Hi all,
I am bringing this thread back because now I have another issue with Mogul syncing to Vista with Outlook 2007. This is actually for my friend but the issue is simply puzzling and I hope anyone have insight on this.
My friend have another laptop and a Mogul and when he connect the device to the laptop via USB, Vista Mobility Device Center (MDC) only recognize it as a MEDIA PLAYER, not as a PDA.
I tried the following:
- Disable/Enable USB Advanced Network functionality (System -> Settings -> Connections)
- Hard reset the Mogul
- Connect the devices and run Windows Update (to check if there is a driver issue)
When I connect that same Mogul to a Windows XP, it sync just fine.
What do you guys think?
Guys,
Just a quick update on the issue whereby I cannot sync the Mogul to Vista: the driver updates did the trick! After installing the driver update, syncing works just fine! I wonder why M$ didn't include this update under Windows Update.
Thanks for the help all!
lanwarrior said:
Guys,
Just a quick update on the issue whereby I cannot sync the Mogul to Vista: the driver updates did the trick! After installing the driver update, syncing works just fine! I wonder why M$ didn't include this update under Windows Update.
Thanks for the help all!
Click to expand...
Click to collapse
Please, where did you get the driver updates. Was it a driver on the phone, or for vista.
I am having similar probs, except it appears to sync, but deletes all contacts (inclunding sim!) from my touch dual.
It's shown in the thread above. The driver is available in PPCGeeks. I forgot which thread there, though.
Solution
lanwarrior said:
I just got a new laptop running Vista and I am just having tremendous issue trying to sync my Sprint Mogul (HTC Titan) to Windows Mobile Device Center (WMDC --> ActiveSync replacement in Vista) and Outlook 2007.
Basically, when I connect my Mogul via USB (NO Bluetooth), the device shows that it is connected for syncing to the laptop. But WMDC shows "connecting..." all the time and just not syncing. The only way to do this is to reboot the laptop.
The same phone sync just find to a Windows XP machine. I have tried the following but to NO AVAIL:
- Disable "Enhanced network USB function" in the device (Start -> Settings -> Connection -> USB to PC
- Remove all background services in the laptop, like Anti Virus, Vista Sidebar, Spy Sweeper.
BTW, my Mogul is running WM6, no custom ROM or anything.
Does anyone have the same issue and can provide me with the solution? It seems Vista and WMDC just breaks everything.
Click to expand...
Click to collapse
I found this by accident.
Click on Start > Settings > Connections > USB to PC and *uncheck* "enable Advanced Network Functionality."
Problem solved.
dclong said:
I found this by accident.
Click on Start > Settings > Connections > USB to PC and *uncheck* "enable Advanced Network Functionality."
Problem solved.
Click to expand...
Click to collapse
YUp, I tried that before, but it doesn't work. I have to update the driver to WMDC 6.1.
BTW, to everyone: driver is available here --> http://www.microsoft.com/downloads/...f1-e46a-4a5f-a791-09f07aaa1914&displaylang=en
lanwarrior said:
YUp, I tried that before, but it doesn't work. I have to update the driver to WMDC 6.1.
BTW, to everyone: driver is available here --> http://www.microsoft.com/downloads/...f1-e46a-4a5f-a791-09f07aaa1914&displaylang=en
Click to expand...
Click to collapse
I'm sorry -- was not aware of that. I have automatic updates set up so this question of driver update/renewal never came up for me.
Does this update work for anyone?
My Mogul is hanging on my laptops side...it say "Connecting to Unidentified Device".
And then it just stays there for ever....
Booya said:
Does this update work for anyone?
My Mogul is hanging on my laptops side...it say "Connecting to Unidentified Device".
And then it just stays there for ever....
Click to expand...
Click to collapse
The only way I could get around it is to disconnect my device, remove the device from WMDC - and - remove the PC connection in ActiveSync on the device and start ALL over again.
Also, I found that when you have a lot of data (like I do) to start syncing only piecemeal, i.e. do the first sync with the defaul settings first, then add folders, then add emails, etc.
IMHO - WMDC is so inadequate.
Oh well, tried all of these and still no joy
This works for me on my Sprint Mogul a/k/a HTC PPC-6800
timbouk said:
Oh well, tried all of these and still no joy
Click to expand...
Click to collapse
Disable the Windows Mobile DNS cache. This requires a registry
modification. Windows Mobile does not include a registry editor, but
free third-party editors are available (such as one from www.phm.lu).
Change the value of:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\InternetSettings\
DnsCacheEnable to 0
If DnsCacheEnable does not exist, create it as a DWORD value.
A soft reset is necessary for the change to take effect.
==============
After that I'm out of ideas ...

Vista Mobile Device Sync Problems

I have search everything here and on HTC and on Verizon and here is where I am stuck. Using DCD 3.2.0 (but had same problem with 3.1.6) and latest Radio Rom. It seems to connect just fine to a Windows XP activesync 4.5 computer but will not connect to the Mobile Device Center on Vista (32bit).
Looking into the device manager I do see the Mobile Devices/HTC USB Sync driver is active but I do not see the Portable Devices/XV 6800 driver at all.
I do have the "Enable Advanced Network Functioinality" unchecked. I have uninstalled all the drivers and Mobile Sync software and rebooted everything. I even have tried the USB splitter. It seems to half recognize the phone in Vista but the other half is the Mobile Sync part. I do get an error on the phone that says "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer." This is sooooo frustrating as it worked one time on Vista, I think either DCD 3.0.x or maybe earlier and now it only works on XP.
What am I missing here??????
I have search everything here and on HTC and on Verizon and here is where I am stuck. Using DCD 3.2.0 (but had same problem with 3.1.6) and latest Radio Rom. It seems to connect just fine to a Windows XP activesync 4.5 computer but will not connect to the Mobile Device Center on Vista (32bit).
Looking into the device manager I do see the Mobile Devices/HTC USB Sync driver is active but I do not see the Portable Devices/XV 6800 driver at all.
I do have the "Enable Advanced Network Functioinality" unchecked. I have uninstalled all the drivers and Mobile Sync software and rebooted everything. I even have tried the USB splitter. It seems to half recognize the phone in Vista but the other half is the Mobile Sync part. I do get an error on the phone that says "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer." This is sooooo frustrating as it worked one time on Vista, I think either DCD 3.0.x or maybe earlier and now it only works on XP.
What am I missing here??????
Click to expand...
Click to collapse
Have you tried a different usb port on the PC, or a different PC running Vista 32 bit? Mine works fine in Vista & XP.
gc14 said:
Have you tried a different usb port on the PC, or a different PC running Vista 32 bit? Mine works fine in Vista & XP.
Click to expand...
Click to collapse
I have tried different USB ports and no Joy. It looks like it recognizes it as the HTC USB Sync driver shows up and it makes a noise that it found a USB device. I don't have another Vista machine but maybe a 64bit windows 2003 server would be the same. Probably not. It did work once a few DCD Roms ago but not since.
Random Disconnects
I am having a similar problem. Evern since moving to DCD 3.12, I have had a similar problem. I can manage to get connected sometimes but it will randomly disconnect.
For a while I switched to No2Chem and didnt experience the problem.
bishop0114 said:
I am having a similar problem. Evern since moving to DCD 3.12, I have had a similar problem. I can manage to get connected sometimes but it will randomly disconnect.
For a while I switched to No2Chem and didnt experience the problem.
Click to expand...
Click to collapse
Can you post what devices show up when you are connected?
When I went from 3.1.4 to 3.2.0 I started having issues with Sync Center (Vista Ultimate 32-bit) as well. If I restart the PC it works fine for a while, but then suddenly you hear the USB device disconnect noise and thats all she wrote.
The device's charge LED is on, but it doesn't show up in vista anymore unless you restart the PC.
With 3.1.4 I never had this issue.
I wrote up an ActiveSync/mobile Device Manager Troubleshooting Guide in the Wiki, did you try all of those steps?
jambrose said:
I have search everything here and on HTC and on Verizon and here is where I am stuck. Using DCD 3.2.0 (but had same problem with 3.1.6) and latest Radio Rom. It seems to connect just fine to a Windows XP activesync 4.5 computer but will not connect to the Mobile Device Center on Vista (32bit).
Looking into the device manager I do see the Mobile Devices/HTC USB Sync driver is active but I do not see the Portable Devices/XV 6800 driver at all.
I do have the "Enable Advanced Network Functioinality" unchecked. I have uninstalled all the drivers and Mobile Sync software and rebooted everything. I even have tried the USB splitter. It seems to half recognize the phone in Vista but the other half is the Mobile Sync part. I do get an error on the phone that says "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer." This is sooooo frustrating as it worked one time on Vista, I think either DCD 3.0.x or maybe earlier and now it only works on XP.
What am I missing here??????
Click to expand...
Click to collapse
Go under settings/connections/USB to PC and uncheck the Enable advanced network functionality and see if that works for you on Vista.
also make sure you check your network connections, and make sure the Remote NDIS Connection (This is your Pocket PC, Smartphone) And have the IP Configuration set to automatic, as i forgot to put it back after using it as a modem for my laptop. This also prevents active sync from working.
Just a thought, as i had a similar problem, and my fix was reverting back IP settings to Automatic. Try this if you haven't
ranmasaotome510 said:
also make sure you check your network connections, and make sure the Remote NDIS Connection (This is your Pocket PC, Smartphone) And have the IP Configuration set to automatic, as i forgot to put it back after using it as a modem for my laptop. This also prevents active sync from working.
Just a thought, as i had a similar problem, and my fix was reverting back IP settings to Automatic. Try this if you haven't
Click to expand...
Click to collapse
DV8 said:
Go under settings/connections/USB to PC and uncheck the Enable advanced network functionality and see if that works for you on Vista.
Click to expand...
Click to collapse
DV8, I have tried both on and off. It seems that off will act like the PPC with it on it acts like the remote NDIS network adapter like if you want to teather it.
ranmasaotome510, If I don't select the advanced network functioinality I never get the Remote NDIS Connection to change anything. All I get is the HTC USB Sync driver under the Mobile Devices and that is it. If I check the advanced network functionality I only get the Microsoft Widnows Mobile Remote Adapter driver and not the HTC USB sync driver. Either way WESCOMM doesn't find the device.
I used the view hidden devices and removed everything I could find but I never can find this driver: Portable Devices\PocketPC to uninstall it. I have also uninstalled WMDC a couple of times and have downloaded and installed the latest. This works fine on XP with out fail. I am also using office 2007 but this did work on this Vista machine with an earlier ROM.
No clue if this is related, but I found two copies of Teredo Tunneling Pseudo-Interface in device manager. One was operational and the other was not. I removed the one with the yellow bang on it and plugged in my phone. Immediately Sync Center saw it and allowed me to create a connection with the phone.
Dumb luck? Maybe.
scorp508 said:
No clue if this is related, but I found two copies of Teredo Tunneling Pseudo-Interface in device manager. One was operational and the other was not. I removed the one with the yellow bang on it and plugged in my phone. Immediately Sync Center saw it and allowed me to create a connection with the phone.
Dumb luck? Maybe.
Click to expand...
Click to collapse
Thanks for the try, I don't have that driver installed. I had IPv6 not checked and thought maybe that was it but no joy. Any other ideas out there?
jambrose said:
Thanks for the try, I don't have that driver installed. I had IPv6 not checked and thought maybe that was it but no joy. Any other ideas out there?
Click to expand...
Click to collapse
This is just a shot in the dark, but have you tried any of the wireless sync options - either bluetooth or IR? I know that they aren't quite as fast or reliable, but it may be worth a shot.
Ivan
btonetbone said:
This is just a shot in the dark, but have you tried any of the wireless sync options - either bluetooth or IR? I know that they aren't quite as fast or reliable, but it may be worth a shot.
Ivan
Click to expand...
Click to collapse
Bluetooth is my next try. I am thinking about this USB bluetooth adapter, any suggestions? http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3399853&CatId=909
scorp508 said:
No clue if this is related, but I found two copies of Teredo Tunneling Pseudo-Interface in device manager. One was operational and the other was not. I removed the one with the yellow bang on it and plugged in my phone. Immediately Sync Center saw it and allowed me to create a connection with the phone.
Dumb luck? Maybe.
Click to expand...
Click to collapse
Hello all together,
some days ago I have bought a new S710 Vox phone and had no luck with synchronizing it with my Vista PC. Same problem as jambrose.
Then I read the posting about Teredo Tunneling-Adapter, deleted it from my system, rebooted the PC and surprise, the connection to my Vox works fine. Thank you!
Greetings to all
Johnweb_62
Johnweb_62 said:
Hello all together,
some days ago I have bought a new S710 Vox phone and had no luck with synchronizing it with my Vista PC. Same problem as jambrose.
Then I read the posting about Teredo Tunneling-Adapter, deleted it from my system, rebooted the PC and surprise, the connection to my Vox works fine. Thank you!
Greetings to all
Johnweb_62
Click to expand...
Click to collapse
So where did you find the adapter at? In the device manager under network?
Anyone?
jambrose said:
So where did you find the adapter at? In the device manager under network?
Anyone?
Click to expand...
Click to collapse
Yes, I found it in the Device Manager under Network.
But, this works only few days. My PC normaly runs all around the day und so it works until yesterday when I had to reboot my system because I had installed a software update. After this reboot the S710 has the same problem again. Even the Teredo Tunneling Adapter is still not there.
I am , any other idea?
Johnweb_62
DV8 said:
Go under settings/connections/USB to PC and uncheck the Enable advanced network functionality and see if that works for you on Vista.
Click to expand...
Click to collapse
Worked for me, Thanks!
HELP!
HELP!!!!!!!!!!!!!!!!!
I cannot get this resolved to save my arse!
I have tried EVERYTHING...just spent 3 hours looking up stuff, and re-reading to try and find something.
What the problem is:
My Verizon XV6800 connects to my Vista laptop, but does not OPEN up WMDC. If I have "Advanced Function" unchecked, then my laptop finds my ppc when connected, but does not open up WMDC. On my phone, a little connection icon goes in the bottom tray. Other times, I get the "you do not have active sync 4.5 installed" error.
What I've tried:
Uninstalling/reinstalled
net localgroup add administrators etc.
I am at a loss.
I just want to sync my Mogul with my Vista Laptop, so that I can install apps and sync email! UGH!
Any help would be greatly appreciated.
Do you have a firewall running on your laptop? I had trouble connecting also since I have BitDefender running. I had to open up some ports to get it working. Also, prior to connecting the USB, I would exit the ActiveSync process. The connection will start a new instance of it automatically.

Win7 need generic rndis driver?

Hi,
Why Win7 show an error when connected my HD2 to PC?
Anyone know how to fix this problem?
Thanks for your big help.
Do a search of this forum (Leo) on connecting the HD2 with Windows Mobile Device Center. You will find quite a few suggestions and some solutions to your problem. One of them should work for you.
Easy: Use Windows Update when installing the driver (let windows update get the driver for you) and it will download the correct drivers including the Mobile Device Center.
d3l1 said:
Easy: Use Windows Update when installing the driver (let windows update get the driver for you) and it will download the correct drivers including the Mobile Device Center.
Click to expand...
Click to collapse
I did it...
but still cannot pair with my HD2...
Any idea?
kayzee said:
I did it...
but still cannot pair with my HD2...
Any idea?
Click to expand...
Click to collapse
Have you installed ActiveSync on your PC?
Tubgirl said:
Have you installed ActiveSync on your PC?
Click to expand...
Click to collapse
I installed windows mobile device center
I'm having a similar problem with Win7 32 bit (but only on my home Quad Core PC- the Office Win7 PC works fine!)- it won't connect in RNDIS mode.
Try connecting in simple mode- go Settings/Other/USB to PC and make sure the 'Enable faster data synchronisation' box is UNchecked.
This may well kick the connection into action- works on mine, but still won't connect in advanced mode.
It might well be your firewall that's the problem. In my case, ESET Smart Security, it is. I also have to disable 'Enable faster data synchronisation' to synchronise with ActiveSync. The unrecognised (or blocked) rndis drivers also mean I can't update the HD2 rom on my own PC.
If anyone finds a good solution it's welcome.
NeilM said:
I'm having a similar problem with Win7 32 bit (but only on my home Quad Core PC- the Office Win7 PC works fine!)- it won't connect in RNDIS mode.
Try connecting in simple mode- go Settings/Other/USB to PC and make sure the 'Enable faster data synchronisation' box is UNchecked.
This may well kick the connection into action- works on mine, but still won't connect in advanced mode.
Click to expand...
Click to collapse
I unchecked the box and W7 PC found the HD2 and Windows Mobie DEvice Centre worked. I then checked the box and it still works.
hx4700 user said:
I unchecked the box and W7 PC found the HD2 and Windows Mobie DEvice Centre worked. I then checked the box and it still works.
Click to expand...
Click to collapse
Thats good
I wasn't so lucky- eventually had to go into the PCs device manager and delete the USB Root Hub entries. These are then reloaded fresh at the next startup and the correct driver installation kicks in All OK now!
same problem here, i unchecked the fast data synch and now it goes from not recognize RNDIS from "generic serial"
NeilM said:
I'm having a similar problem with Win7 32 bit (but only on my home Quad Core PC- the Office Win7 PC works fine!)- it won't connect in RNDIS mode.
Try connecting in simple mode- go Settings/Other/USB to PC and make sure the 'Enable faster data synchronisation' box is UNchecked.
This may well kick the connection into action- works on mine, but still won't connect in advanced mode.
Click to expand...
Click to collapse
Thanks - this solution worked for me. And likewise when I REcheck the box the connection fails again.

HELP - cannot sync to windows 7 starter

Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
windows mobile device centre does the same as activesync. it is the new name for activesync used on win 7.
i use the starter edition also on my netbook and cannot get mobile devicecentre installed for some weird reason. probably a problem on my netbook
started using ms myphone for the things i used mobiledevice centre for.
There must be way to connect the phone to a Windows 7 starter netbook.
I plan on doing a hard reset and want to preserve all my bookmarks, and also want to flash a ROM , I'm sure ill need to sync my phone to a computer for that?
The phone keeps telling me to install activesync on my pc even though I have to use wmdc.
When I reinstall wmdc on the netbook I keep getting an error and it won't install properly.
It says device manager not installed, or something like that .
It's a bloody mystery!
for flashing a rom you do not need activesync or mobile device centre. I flash my phone from my laptop without. just put the phone in bootloader and you can flash a rom as normal using the custom ruu. alternatively you can flash from memory card.
think ms myphone can backup that also but you have to check to make sure.
on my sig there is a flashing guide, in it there is a download for win 7 windows mobile device center run it and you should be good to go
this has been discussed so often, if you had taken the time to search there would be no need for that thread!
It so easy, just use windows update to download the driver and windows mobile center and that's it. If it doesn't work you are doing it wrong because it works for everybody else that way!
pabloh999 said:
Ive bought a netbook running windows 7 starter, now my hd2 wont connect with windows mobile device center.
I originally set up the pc synch(activesync) with an xp laptop and now it wont connect with the windows 7 netbook.
The phone is telling me to install activesync , but i cant because i have to install the newer windows mobile device center WTF
Ive deleted the old connections on activesync on my phone.
Is there something new to download to my hd2?
Any advice?
Thanks
Click to expand...
Click to collapse
Leave ytour phone, as the problem appears to be with the netbook. make sure your netbook is not connected to the internet, then disable all the security and see if WMDC recognises your phone.
Thanks for the respones, ill try those tips when I get a chance later in the day.
Apologies for starting a new thread if its been discussed many times before.
Right, i think ive tried everything.
Hard reset my hd2
Uninstalled wmdc
Did every windows update available
re-installed wmdc with webroot antivirus turned off and internet access turned off.
And it still wont recognise the hd2
When its installing the driver on my netbook for the hd2 it keeps getting an error - it says "unidentified device : device unplugged" even though it is plugged in and screen is on.
The phone will connect to my netbook for the disk drive option and the internet sharing option, so i dont think its a problem with the hd2 usb connection
Its a real mystery, anyone out there able to crack this one?
have you tried this?
settings, menu, all settings, connections, USB to PC, uncheck "enable faster data sync", click done.
when I did that, my HD2 finally connected to PC after DAYS of trying!
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Hi pabloh999,
I potentially have a fix for you. I experienced the same errors as you tried all you have and eventually found a fix - by accident!
Set to airplane mode on & then off. After this my connections & syncs were fine.
Let us know how you go.
pabloh999 said:
Yep! I sure have
The computer is just is not seeing my phone with the the activesync option, but it is seeing the phone with both the disk drive and internet sharing options.
When i try un-install wmdc some errors keep popping up, i have to manually go into the task manager and kill 2 .exe active files otherwise it wont uninstall, very strange indeed
Maybe it could be a usb port issue, but i have tried all 3 usb ports on my netbook.
Click to expand...
Click to collapse
Tried that and - nothing!
Its just not recognising my phone, its saying "device unplugged"
I even turned off the charging function when plugged into a pc, just in case that was draining too much juice from the usb port.
No problem solvers out there??
I am thinking now it could be a problem with the usb ports on my netbook.
On one of my million attempts i got a windows error message saying that i should use a high speed usb port, and it gave me a list of "high speed" usb ports on my computer.
I dont know how to use this information because it doesnt physically show which of my 3 usb ports is the "high speed one(s)"
I thought the three of them are the same?
I tried updating the usb drivers to no avail
Fu**ing pissin me off!
Sync with Win 7
Same problem here, Tried everything on the web and on XDA and still cant sync.
Is this a Microsoft Problem, Oh by the way dont agree with d3l1
Ican still sync with my old XP laptop, but my new Win 7 is crap... (Both are Asus machines)
Any pointers would be welome. Ta.

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