Database Users

HD2 Release Date Delayed

While contacting Handtec to pre-order the HD2, I have been informed that there will be a delayed. Instead of 11 of November, the new availability date has been pushed back to 18 November or so.
Can anyone enquire with their retailer and confirm (or refute) this bad news?
Apparently, HTC advised them of the delay; yet, no details have been given.
I suspect a ROM or logistics problem.

Clove changed the ETA as well last night
Stock due 13th November (First UK Stock). Should be free stock so place back orders now!
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http://www.clove.co.uk/viewProduct.aspx?product=8BD3543E-20C2-425E-AE08-49CDE8188D62

I was told Nov 17th from the beginning, but some retailers should have them in stock this week.

taiseer999 said:
Clove changed the ETA as well last night
http://www.clove.co.uk/viewProduct.aspx?product=8BD3543E-20C2-425E-AE08-49CDE8188D62
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I have ordered the HD from Handtec before and I think they're cheaper!

1 week delay shouldn't be that much of a problem. When I read the thread title I though of something like mid December...

kabakara said:
1 week delay shouldn't be that much of a problem. When I read the thread title I though of something like mid December...
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I can agree with you to some extent, but I had already made my mind that I was going to get and play with it net weekend. A delay is a delay as far as I am concerned and if there is no, there may be more! Who knows...!

kabakara said:
1 week delay shouldn't be that much of a problem. When I read the thread title I though of something like mid December...
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I sell my old blackstone few days ago, so 1 week more with a ****ty nokia yes, it is a big deal

As far as I know (Ordering in Netherlands)
NL Version was 5/6nov
UK Version was 12/13nov
So I don't see this as new for me...

kersh said:
I sell my old blackstone few days ago, so 1 week more with a ****ty nokia yes, it is a big deal
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Exactly, I just sold mime on eBay thinking I would just spend few days with Polaris (backup), now I will try to delay the delivery of the sold item. I don't know what to say to the bidder, though!

From handtec chat:
Customer Services (815): Hi there, how may I assist you today?
kersh: hello
kersh: Last week I made a preorder of the HD2 because I see that you will receive it 11th
Customer Services (815): Hi
kersh: but today looking some forums, I see that you say to some people that handtec release date have been delayed to 18th
kersh: what are your final release date?
Customer Services (815): we can only go by UK's HTC release date - as we have probably UK's largest stock allocation
Customer Services (815): HTC is stating the earliest date of the 11th
Customer Services (815): and latest 18th
kersh: So, you dont have any idea of the release atm and only a range of 11th to 18th
kersh: when will you update the date?
kersh: (with the final)
Customer Services (815): yes - I dont think even HTC know but they have given us that range - luckily our first allocation is big enough for all preorders
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So, they don't know the release date and they don't know if they will have enough stock for all on the first batch.
I am thinking in cancel the order and get new one on clove, 13th and they say that he will have enough stock for all.

carola said:
Exactly, I just sold mime on eBay thinking I would just spend few days with Polaris (backup), now I will try to delay the delivery of the sold item. I don't know what to say to the bidder, though!
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you're not using my new phone anymore! send it asap!!!!
I knew I should've gone to another seller...
nah, just kidding
stupid delays.. I just hate that people are starting to get their phones shipped and I haven't even been able to sell my TD2, life sucks

kersh said:
Customer Services (815): yes - I dont think even HTC know but they have given us that range - luckily our first allocation is big enough for all preorders
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and they don't know if they will have enough stock for all on the first batch.
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it seems they've ordered enough ...

chalid said:
it seems they've ordered enough ...
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oh yes, i read it bad, sorry.

Today I got a Mail that delivery will delay until the End of November
So hopfefully these days come fast...

Does anyone know where I can get an HD2?

Have been severely mucked about by vodafone and no one else has the phone.
Voda told me my order last Friday would be here monday.
On monday they told me wednesday
on Tuesday morning they said Friday
on Tuesday afternoon they said "oh sorry mid december"
AAARRGGGH!
not a happy camper. mobilesdirect are out of stock and no one else in the UK seems to have the phone.
Any suggestions?
GG

yes got to the HTC uk site and the "Buy" have a look at shops people selling them..
there's several there that have them in stock/
Play.com have them in stock on free delivery at £499 (or did at time of writing)
I got mine from cleverkit.com next day delivery for £5

If you'd prefer a bricks-and-mortar store and you're in London then you could try Inkino.

I'm guessing both these options are sim free .... ?
GG

I got mine from Clever Kit.com. SIM free and I ordered mine on day of release after 3pm and it was delivered next day! Amazing service!! http://www.cleverkit.com/products/htc-hd2-sim-free-unlocked.html

Shasarak said:
If you'd prefer a bricks-and-mortar store and you're in London then you could try Inkino.
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Got mine from Inkino. Just looked on their website, says 7 in stock.
Yes, SIM free.

GodsGift said:
Have been severely mucked about by vodafone and no one else has the phone.
Voda told me my order last Friday would be here monday.
On monday they told me wednesday
on Tuesday morning they said Friday
on Tuesday afternoon they said "oh sorry mid december"
AAARRGGGH!
not a happy camper. mobilesdirect are out of stock and no one else in the UK seems to have the phone.
Any suggestions?
GG
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Exactly the same situation here. Placed order on Sunday, they failed to call me back on the Monday when 1000 units came into them, so I never got one of those, so i was advised to place my order online as more expected Friday and I did, now got an email saying early December. Called Voda who were very apologetic and if I can wait till the 12th then they will compensate me as I should have had my phone by now.

fards said:
yes got to the HTC uk site and the "Buy" have a look at shops people selling them..
there's several there that have them in stock/
Play.com have them in stock on free delivery at £499 (or did at time of writing)
I got mine from cleverkit.com next day delivery for £5
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Check out Insight, they got them for £486
http://uk.insight.com/apps/productp...ct_id=HTCTCHHD2&nbs_search=C=102&S=1016&M=HTC

Starfury said:
Called Voda who were very apologetic and if I can wait till the 12th then they will compensate me as I should have had my phone by now.
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Interesting, they never mentioned compensation to me! Maybe I was too polite.
GG

This phone has been a lot more popular than Vodafone thought it would be.
Apparently people stayed away from the HTC Magic when it came out because they hadn't heard of HTC.
Don't think we can blame them for everything. I hope you get one soon mate! Vodafone are usually pretty good with fixing problems. Especially when they create them!

Same problem with voda here, on top of that I enquired as what would happen with my number transfer (my pac expires 12 December) in case they can't deliver a phone by then, they told me they had no record of my pac/number to be transfered... ooops must have fallen into a black hole then lol.
Not bothered about waiting but very annoyed about not being informed about delays before ordering and the fact that they did the credit check straight away...
Sent a lovely email to the UK CEO (yes, I can be polite and explain things clearly when I want to lol). I've just got a reply from him (about 1 hour after I sent it) apologising for letting me down and saying he'll get someone from his office to call me to "see how we straighten this out"

Fast reply! That's damn good.
Hope you get them soon guys. I hope Vodafone fix it for you.

I admit I was impressed. I thought it'd take a few days to get a reply and that I'd just get a standard apology penned by the PR people. No idea how long till I get the call though but will keep you informed.

Some Vodaphone stores had stock in, looked at one in Taunton and Weston super Mare had stock. Would only do 24 month contract though so decided to wait.

Isadora said:
Same problem with voda here, on top of that I enquired as what would happen with my number transfer (my pac expires 12 December) in case they can't deliver a phone by then, they told me they had no record of my pac/number to be transfered... ooops must have fallen into a black hole then lol.
Not bothered about waiting but very annoyed about not being informed about delays before ordering and the fact that they did the credit check straight away...
Sent a lovely email to the UK CEO (yes, I can be polite and explain things clearly when I want to lol). I've just got a reply from him (about 1 hour after I sent it) apologising for letting me down and saying he'll get someone from his office to call me to "see how we straighten this out"
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If Voda call you and manage to straighten it out by getting you a device before the end of the month let me know and I will also mail the CEO as they have 2 pages of notes for me.

Starfury said:
If Voda call you and manage to straighten it out by getting you a device before the end of the month let me know and I will also mail the CEO as they have 2 pages of notes for me.
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Will do though I can't really see how they'd get me a phone if they can't get stock from HTC before December. Still, I'm hoping that at the very least my account will get a note along the lines of "do not mess up, the stupid cow will complain to the ceo" .

HD 2
I Phoned tmobile yesterday and was told the hd2 is in stock but only on a 18 month contract. Vodafone tell me they have sold all there stock over the weekend and will not be getting more until the 27th of nov. Vodafone are not listing 12 month contracts but if you phone them and ask they will offer one. I Just cant wait until the 27th.

mobilefun.co.uk
very good site, got mine next day !

original_ganjaman said:
Vodafone tell me they have sold all there stock over the weekend and will not be getting more until the 27th of nov.
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Me and many others with outstanding orders got this email from Vodafone:
"We have received unprecedented demand for the HTC HD2, and due to shortages from the manufacturer – we are experiencing slight delays in receiving your handset. We are doing everything we can to obtain further stock and will be the first to receive the next deliveries. Currently we expect these to arrive early in December."
That's a funny definition of slight delays Not sure where the 27th November date they've given you is coming from.
Vodafone are not listing 12 month contracts but if you phone them and ask they will offer one
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I couldn't get them to offer anything shorter than 18 months, so if 12 months is what you're after you may just want to order before they change their mind again

12 month contracts are very rare in premium mobiles these days. Given the lowest possible monthly amount is around £35 and premium phones are around £500 or so, the companies only get £420 out of you.
However, on an 18 month contract at minimum of £35 they get around £630 from you. At least this pays for phone.
As for stock, I would have hoped they could have had more in before the start of December. Must be because the phone has probably been more popular than HTC imagined it would be.

[Q] HTC has now delayed release of the HTC Desire Z until the end of October.

Thats what I got when asked for update on my pre-order. Is this true for all resellers? :-(
UPDATE at 10:25 on 03.11.2010: Clove website now says "First stock arriving today!"
UPDATE: at 12:00 on 04.11.2010: Clove just shipped my Desire Z! All gig stores in UK are shipping orders.

I've been told October 11 as the stock date for UK by an ebay reseller.
He better not be lying.

expansys also still names 11. October

The Release date is confirmed to be the 6th of this month and should be dispatched same day if not the definitely the 7th.
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That's what I got told when I asked my seller... Hope he's right!

maybe it has something to do with loose hinges or missing storage reports for G2? I mean, I'd rather wait than get broken device in a rush.. but at the same time I want it NOW
Sent from my Cyanogenmod6-Port by Neopeek using the XDA mobile application powered by Tapatalk

expansys shifted to 2nd week of November
hope they are kidding me

snudel said:
expansys shifted to 2nd week of November
hope they are kidding me
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that's because of the QWERTZ keyboard I think, for QWERTY it is still due 13 Oct (Expansys.co.uk)

My retailer still states the 8th Oct, however i dunno if thats an estimate or not. Not particularly desperate really since i have already placed my order so should be towards the front of the queue when they get them

I've ordered it through expansys in Italy and it's reporting October 11.

Amazon site says 1st Nov, but in my account it says estimated delivery 12th Oct... hmmm I also hope it is because they have sold out their first batch rather than just a rubbish ordering system (you'd hope not with amazon!).

t mobile said expect it to be on contract 20-25th

Amazon answered to my question about the new date (and if it comes with SD card) :
I apologise for the unexpected delay of your order.
I have researched the availability of "HTC Desire Z Sim Free Mobile Phone" and learned that its release has been delayed until November 1, 2010.
As soon as the item has been released, we'll be able to dispatch it to you. As per our standard policy, we do not charge you for items until they enter the dispatch process, so you will not be charged for this item until it is about to be sent.
Please note that this phone does not come with bundled micro SD card.
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who knows said:
t mobile said expect it to be on contract 20-25th
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T-Mobile UK? I think it's out in the states as the G2 so I assume UK...
Andre

andrewilley said:
T-Mobile UK? I think it's out in the states as the G2 so I assume UK...
Andre
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yea was talking to one of there advisor's yesturday

Play.com have changed their date for the Desire Z to 25th October - http://www.play.com/Mobiles/Mobile/...en-Mobile-Phone/Product.html?searchtype=genre

Well, I spoke to Handtec earlier, and they said they're waiting to hear from HTC today, and will update the website accordingly... To me, it sounded like they knew it would be delayed, but were just waiting a bit longer to update their website...

Spoke to play this morning. She said the delay is confirmed but they don't know whether its a simple straight up delay or a manufacturing issue. Im starting to wonder if It's something to do with the z hinge complaints people are having.
Sent from my HTC Hero using XDA App

Expansys change release date to Oct 18

Is this one of those things where a retailer's HTC Partner Status means something? The retailer I have my preorder with is an "Ultimate Partner", and they haven't announced any delay yet.

As far as I was aware, Clove are a HTC Ultimate Partner, and they were amongst the first to say there was a delay... So, I think it's possibly just a case of there is truth in the rumour
Can't understand why not all retailers have changed their dates though...

Summary of Desire HD ship/realease dates

[Last Updated With New Info at 20:39 (UTC) on 17th Oct 2010]
This Thred has become a huge disscusion about when companys will ship the Desire HD so here is a short summery of the dates as they stand now.
Carrier’s:
Vodafone UK
“ October 14th came and went, with no sign of the Vodafone HTC Desire HD arriving as initially promised. Now, the carrier’s site has been updated to suggest the new Android 2.2 smartphone isn’t expected to ship until October 22nd.” by Androidcommunity.com on 15-OCT-2010
T-Mobile
“thought id try my luck with t-mobile renewals this morning and according suzanne on the phone there have been "nationwide delays affecting all networks and it should be stock on the 25th".” By Leekster on the 15-OCT-2010
Retailers:
Expansys
“update, expansys is deley the stock date to 8 more days - 26th.” by liorra3 on 15-OCT-2010
Carphone Warehouse
“Was in Carphone Warehouse today and the guy said they would have their stock in on 18th, BUT, they were only using their initial stock for people taking out new contracts.” By scotia_rfc on 15-OCT-2010
Clove
“Limited stock expected week ending 22/10” by Apache14 on 17-OCT-2010
Play.com
“Play.com has it up for the same price and they stated that its due 19 Oct!” by slateac on 15-OCT-2010
SuperEtraders UK
“superEtrader are still saying the 29th ..... but if they get stock early they will ship early :-D” by Apache14 on 15-OCT-2010
Amazon UK
“I understand that 90% of other companies posted a release date within a week for this item. However our latest information indicates that this title has not yet been released. The expected release date is November 15, 2010, however please know that publication dates are always subject to change at the discretion of the publisher.” By Amazon Customer Services 14-OCT-2010
Mobile Phones Direct
"The latest information regarding your delivery has not changed - ‘we are still expecting to be able to fulfil your order by the end of October’.
This will have no impact on you being one of the first customers to receive this amazing new phone!" by MPD Customer Service Email on 14-OCT-2010 to many of their first clients.
Phones4U
"been told that it will be delivered on the 22nd, or the next Monday" by s32bauer on 16-OCT 2010
"saw a device in a UK Phones4U high street shop for sale £449 sim free (they only had one deliverd tho)" by Apache14 on 17-OCT 2010
Handtec.co.uk
"says: EXPECTED WEEK COMMENCING 18TH OCT" by jkoljo on 16-OCT 2010
GumMobile
"19th OCtober as release date of this Sim Free Phone" by Nameless_87 on 16-OCT 2010
MobileFun
"1st Nvember as release date of this Sim Free Phone" by Nameless_87 on 16-OCT 2010
Also a massive thanks to LeviathanPT for gathering this info from the thred
If anyone gets any more/updated info from any store please post and i will update this post ​

ok, clove have same date on the web.

I've got "about 7" for me. So could be true
Sent from my Milestone using XDA App

Did you speak to someone or just read the information from the website?
If its real thats great news!!http://media.xda-developers.com/images/smilies/smile.gif

I got an email from them.
Hi,
Yes the confirmed shipping date is the 6th of October.
Regards,
superEtrader.
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SuperETrader
I also emailed SupereTrader and they said that they will arrive from the 6th to the 13th. So im hoping before the end of next week !

Was holding off with my order but have just ordered through clove.co.uk so hopefully will have my hands on this badboy next week!

Their website states the 11th Oct which is still better then Nov.

Yer im confused as to what to follow .... maybe 6th is the date but they are saying 11th just in case there is a lil delay

What difference does it make 6th or 11th life goes on, enjoy what you have and make a difference to someone.

Apache14 said:
I have just recived word that the Desire HD orderd from SuperEtrader will ship on the 6th of October
Woop
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I hope you do get it asap. But when I ordered the HTC HD2 from superetrader they advertised as in stock & immediate shipping 2 days before the actual release date. So I rang them & they said yep we have 3 in now for immediate shipping so I ordered & waited the next day & the next, so I rang them & they said that they hadn't had chance to pack it & post it. Another day went by & nothing, so i rang & same excuse.
3 days later when everyone else was shipping did I get mine.
I won't be using them again.
Hope u have no problems with them, I just don't believe a word they say.

Ahhhh shoot...!
Apache14 said:
I have just recived word that the Desire HD orderd from SuperEtrader will ship on the 6th of October
Woop
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SuperEtrader now quote an 11th October release date.
Shame, but I still keep finding new fun things to do with my HTC Desire, so maybe a little longer before I send it off to a new owner isn't too bad...
...
Nope, not good enough. I wish my new phone would f**king hurry up and get here!

clove in the only one that set it to oc 6 ? i hope so...

I'm fine with 11. That would be next week.

I went into Carphone Warehouse and Phones4U in Aberdeen today and neither had a clue when it would be in stock. One salesman suggested the end of November.
I accept there will be a delay between online and retail but even that seems a bit much.

I'm pinning my hopes on orange as I'm due for an upgrade now-ish. Hopefully they'll get their collective arse in gear and stock the HD before too long. However I feel I'm going to be waiting longer than I want to

stormfury_2 said:
I'm pinning my hopes on orange as I'm due for an upgrade now-ish. Hopefully they'll get their collective arse in gear and stock the HD before too long. However I feel I'm going to be waiting longer than I want to
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Got told by Orange that its gonna be November time
Gutted as my upgrade is due now, so my beloved Hero will have to hold on a little longer

I really hope Orange get this phone. I'm due my upgrade in 6 weeks. I'm not that confident and I don't really want to switch networks and lose all my loyalty perks. Fingers and toes crossed.
Sent from my HTC Hero

no1male said:
Got told by Orange that its gonna be November time
Gutted as my upgrade is due now, so my beloved Hero will have to hold on a little longer
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Really hope it's 16th November. I'll miss my Hero its never let me down.
Sent from my HTC Hero

themonkster said:
I really hope Orange get this phone. I'm due my upgrade in 6 weeks. I'm not that confident and I don't really want to switch networks and lose all my loyalty perks. Fingers and toes crossed.
Sent from my HTC Hero
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My HERO is serving well with Elelinux V1.9 but it is time upgrade. The phone is starting to age very rapidly and I think it's slowly dying I can wait until november but I hope it doesn't slip.

Asda Direct

Hi guys,
I just placed my order for a One last night on Asda Direct.
Anyone else orederd from them also?
Thought I would start a thread in case anyone else has.
Seems like most people who getting it SIM Free are getting it from Handtec but Handtec have no cashback so works out £13 more.
Looks like Asda Direct delivery is hit or miss so even though it states delivery on release date (which is wrong info as its bank holiday and I called them and they said should be with you on the Saturday), I doubt I will get it before 2nd April.

Does Asda direct allow international purchases also?

Riyal said:
Does Asda direct allow international purchases also?
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Nope they dont ship phones internationally.

Nekromantik said:
Hi guys,
I just placed my order for a One last night on Asda Direct.
Anyone else orederd from them also?
Thought I would start a thread in case anyone else has.
Seems like most people who getting it SIM Free are getting it from Handtec but Handtec have no cashback so works out £13 more.
Looks like Asda Direct delivery is hit or miss so even though it states delivery on release date (which is wrong info as its bank holiday and I called them and they said should be with you on the Saturday), I doubt I will get it before 2nd April.
Click to expand...
Click to collapse
Ordered mine last week - due to be delivered to me the end of next week (29th). The bundle is a nice touch and £499 all in very good. They only have silver, which suits me fine. And it's SIM free...
http://direct.asda.com/HTC-One-Mobile-Phone-with-Pre-Order-Bundle-Offer/008733978,default,pd.html
I hope those who have ordered from expansys or handtec know they might get non-UK stock. Good luck...

You wont get it on 29th as its bank holiday.
Earliest is 30th for us.
Thats if they not sold out of first batch of phones.

Nekromantik said:
You wont get it on 29th as its bank holiday.
Earliest is 30th for us.
Thats if they not sold out of first batch of phones.
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Click to collapse
Got a text from them this morning that said by the 29th. ( I ordered it quite a while ago). As that is Good Friday I suspect the day before... anyway at least it's coming!
EDIT: Just noticed the page now has a "7 days to go" banner on it...

LenAsh said:
Got a text from them this morning that said by the 29th. ( I ordered it quite a while ago). As that is Good Friday I suspect the day before... anyway at least it's coming!
EDIT: Just noticed the page now has a "7 days to go" banner on it...
Click to expand...
Click to collapse
I called yesterday to ask and they asked the manager and he said no deliveries on good Friday so earliest will be 30th.
Yeah banner said 8 days to go yesterday which counts down to Good Friday.
Dont matter when you placed order, unless they dispatch it on 27th you wont get it before 30th.

LenAsh said:
Ordered mine last week - due to be delivered to me the end of next week (29th). The bundle is a nice touch and £499 all in very good. They only have silver, which suits me fine. And it's SIM free...
http://direct.asda.com/HTC-One-Mobile-Phone-with-Pre-Order-Bundle-Offer/008733978,default,pd.html
I hope those who have ordered from expansys or handtec know they might get non-UK stock. Good luck...
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Click to collapse
Hi! What made you say that those who ordered from those stores won't be getting UK handsets?
I think it's quite weird since those are based on UK. I don't think HTC would be stocking US or Asian handsets on those stores right? Else that would just mess up their distribution structure.

Riyal said:
Does Asda direct allow international purchases also?
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Click to collapse
I dont think so ，only for UK resident

Riyal said:
Hi! What made you say that those who ordered from those stores won't be getting UK handsets?
I think it's quite weird since those are based on UK. I don't think HTC would be stocking US or Asian handsets on those stores right? Else that would just mess up their distribution structure.
Click to expand...
Click to collapse
As I said, good luck.

LenAsh said:
As I said, good luck.
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Ás much as I want that good luck it's highly impossible. As you can see I am not from UK so having a non-UK phone on handtec would greatly benefit me as that would likely give me chances of having a compatible Asian LTE. But I already asked them about that before I made a purchase and as they said they'll be providing EU models only. They even posted on the description the LTE bands it will be supporting. So.... hopefully your words would create a miracle. lol

I sent them a email saying they are false advertising that we will get it delivered on good friday. Thats impossible so they are in fact lying to customers.
Will ask for good will reward or I will go instore to purchase one at Phones4U.

Asda have updated their site with:
"Item is available to pre-order, delivery will be 3 to 5 working days from date of order."

atif21 said:
Asda have updated their site with:
"Item is available to pre-order, delivery will be 3 to 5 working days from date of order."
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I dont see that message, still says free delivery on release.
http://direct.asda.com/HTC-One-Mobile-Phone-with-Pre-Order-Bundle-Offer/008733978,default,pd.html

Nekromantik said:
I dont see that message, still says free delivery on release.
http://direct.asda.com/HTC-One-Mobile-Phone-with-Pre-Order-Bundle-Offer/008733978,default,pd.html
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That's funny. I just clicked on your link and still got the message of 3-5 day delivery from date of order

atif21 said:
That's funny. I just clicked on your link and still got the message of 3-5 day delivery from date of order
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I see the 3 - 5 day delivery message now too, hopefully a promising sign that they're going to be sending them out on time .

Weird, mine just updated now to same message.
I am not going to get hopes up, I think its just a automated message that comes up when there is 5 days left for release.

BastoJ said:
I see the 3 - 5 day delivery message now too, hopefully a promising sign that they're going to be sending them out on time .
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Definitely. I haven't ordered from them yet but if this is true I'll be putting my order through tomorrow!
Sent from my Nexus 7 using Tapatalk HD

My order status still says placed.

Nekromantik said:
Weird, mine just updated now to same message.
I am not going to get hopes up, I think its just a automated message that comes up when there is 5 days left for release.
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You might be right. I think most orders, if not all, will be delivered on the 2nd of April or after that, but I hope to be proven wrong.
Sent from my Nexus 7 using Tapatalk HD