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mobiles.co.uk delayed to 17th nov

Dammit! Was expecting my HD to arrive from mobiles.co.uk anytime now (was flagged as 7th Nov) but notice on their site that it is now expected on 17th!
So far from "Beating the queue and be the first to own this phone with our unique pre-ordering system" it looks like I will be among the last.
Unless I cancel out and find another supplier - any suggestions?
Inpossible to get through to anyone on thier sales line right now so unable to confirm this yet - but not looking good.

Dammit indeed! I ordered from there too! If anyone else knows who does it on contract on o2 let me know too. Really upset!

7th could have been a typo maybe? Meant to be 17th from the start?
This is most disappointing, as I myself had also ordered from there and was eagerly awaiting dispatch!
There is also the possibility that they did get some stock in today, posted them out, and now the 17th is when they're getting more stock in?

No it was always the 7th. I rang them up a few days before with questions and they told me the answer woudl be with them by Friday - which is the 7th.
I am so angry. Got really excited about getting it soon and now have to wait nearly 2 weeks. If they get stock on 17th, we may get it on 18th. 11 days away.
Also, they say 'expected' stock - just like they said for 7th, so there is no guarantee they will get it on 17th and may change date again later.

They have informed me, after leaving the phone ringing for over 10 mins, that there will be no HDs from them until 17th at the earliest.
Expletives galore as my anguish gets buried under posts from people unboxing theirs.
Damn you Carphone Warehouse.

It is also possibly worth bearing in mind that the Touch HD was *supposed* to be an Orange exclusive (excluding SIM free obviously) and released on the 11th so this could have something to do with it...
source: http://www.trustedreviews.com/mobil...ange-Confirms-Touch-HD-Exclusive-UK-Launch/p1
edit: actually re-reading it doesn't mention the date... I can't remember where I saw the 11th advertised... still, it's supposed to be Orange exclusive...

This is just a SIM free version bundled with an O2 contract from an online reseller - the Orange exclusive oesn't (or shouldn't) effect it.

They probably did two things. Either got a few in stock and kept them for themselves or dished out to friends with discounts... or... knew they were going to get it on the 17th, but said the 7th to get orders in and therefore money in, to prevent us going elsewhere. Bad of me to think like this I know.
Lots of suppliers have them in stock so why could they not get any? 100 went to Expansys for crying out loud!

It's impossible to speak to anybody in this organisation - when their line isn't actually old fashioned engaged expect to be held for 10mins + to speak to a sales agent. A 10 minute queue for sales?! What's it going to be like if something goes wrong.
So pulling my order (assuming I can ever get through to them to do so) - just need to find someone else who sells it with contract online now....

Mark One said:
It's impossible to speak to anybody in this organisation - when their line isn't actually old fashioned engaged expect to be held for 10mins + to speak to a sales agent. A 10 minute queue for sales?! What's it going to be like if something goes wrong.
So pulling my order (assuming I can ever get through to them to do so) - just need to find someone else who sells it with contract online now....
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That was my main concern as well. I sent them an email 2 days ago asking if the 8gb card is in the box as it was not mentioned on their site. Still got no response. What happens when things go wrong with the item? Not very good CS, I'll say! I think I'll avoid!

Play.com claim to have them in stock. Mine is being packed as we speak infact.

Paly.com don't seem to sell phones with contracts - which is what I'm after as I can get the HD free on an 18 month £35 O2 contract (don't want to go Orange - not sure why, just assuming their coverage and international stuff won't be as good).
Unfortunately it's looking like mobiles.co.uk are the only online retailer to do this.
Did I say dammit already?

T-mobile delays with latest batch of handsets

I have just spoken with T-mobile loyalty team, I was chasing up where my Leo is. The lady stated there had been some issues with the previous batch of handsets and that further testing was being done before releasing any more devices.
1 Am I being told the truth?
2 How long does this testing take?
3 If problems are found how quickly will T-mobile be able to flash a fixed ROM to all their stock?
4 Will I get my Leo before Christmas?
I would really like to believe that T-mobile are being honest and that very soon I will have my Leo hopefully with all the issues identified on this forum fully resolved.
Am I being naive?

Ordered mine online on Sunday the 29th Nov and recieved it on Thursday 3rd Dec.
I do have a mate that works in T-Mobile and said that as soon as the stock is coming in they are going out just as fast and having worked for a mobile phone company in the past the staff do get told a load of rubbish at times.

I phoned up t-mobile UK today to order one, to be told they were out of stock. A new batch is expected Friday.

I've spoken to o2 at least 8 times today and in one of the calls I was told that part of their problem was having to send all the stock they had,along with returned faulty devices, back to HTC for "repair"...what's that funny smell? is it lamb,fish,bear...no its bull!

pricefix23 said:
I phoned up t-mobile UK today to order one, to be told they were out of stock. A new batch is expected Friday.
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hay00c2 said:
Ordered mine online on Sunday the 29th Nov and recieved it on Thursday 3rd Dec.....
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Mine was ordered on 30/11/09 and was told to expect a text with a delivery date within the week.
terrytpot said:
I've spoken to o2 at least 8 times today and in one of the calls I was told that part of their problem was having to send all the stock they had,along with returned faulty devices, back to HTC for "repair"...what's that funny smell? is it lamb,fish,bear...no its bull!
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This would cost HTC a fortune. I wonder if the repairs are to flash a new ROM ?1.48+ or actual hardware repairs eg. new camera module. Are existing users going to have their handsets recalled? If a handset is "repaired" will it be classed as new or refurbed?
Nah, I smell something too.
It is probably just another example of getting a different response from which ever droid/lovely customers service rep. you speak to. Best just to keep ringing up until you get the answers you want and then believe that person.

wizzzard said:
Mine was ordered on 30/11/09 and was told to expect a text with a delivery date within the week.
This would cost HTC a fortune. I wonder if the repairs are to flash a new ROM ?1.48+ or actual hardware repairs eg. new camera module. Are existing users going to have their handsets recalled? If a handset is "repaired" will it be classed as new or refurbed?
Nah, I smell something too.
It is probably just another example of getting a different response from which ever droid/lovely customers service rep. you speak to. Best just to keep ringing up until you get the answers you want and then believe that person.
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i got one online from tmobile bout a week ago and mines running 1.43 and i`v had no major issues with it at all. i`v had to soft reset once due to phone hanging, but believe me its had a good seeing to, i havent put the thing down!!. as for the camera, mines not too bad. got the slight pinkiness problem but nothing that cant be sorted with a few tweaks in the camera settings i`v read about. i think htc mis-judged the demand for them plus some dodgey batches thrown in the mix. good luck on getting one anyway jus keep pestering them!

Just got off the phone with Hayley at T-mobile.
They are expecting 2000 HD2s today and tomorrow. I have been told there are less than 2000 people on their waiting list for HD2 so fingers crossed, touch wood and rub the lucky rabbits foot and I will have my phone within the next 2 days.

Ive been waiting for 2 weeks for my upgrade phone. Every time same story, more expected Friday. And when "I" asked about rumours that there had been some probs with the phones, the lady went off to check with her manager and came back and said, nope, they had only heard wonderful comments about the phone.
Still i'd rather wait for htc to fix any issues if they are doing that right now.

wizzzard said:
Just got off the phone with Hayley at T-mobile.
They are expecting 2000 HD2s today and tomorrow. I have been told there are less than 2000 people on their waiting list for HD2 so fingers crossed, touch wood and rub the lucky rabbits foot and I will have my phone within the next 2 days.
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That's interesting. I just got off the phone with Francis at Tmobile. She couldn't tell me anything, except that they'd had a consignment today. No numbers on stock or on how many are waiting for it. Nor how far down the list I was. She did agree that for some reason Tmobile had underestimated the demand for this phone.
I think it might have something to do with the iphone judging by what went on at Voda.
And I've been on the waiting list for 3 weeks and it should have been 4 but they cocked it up. I better get it before Christmas!

creed said:
That's interesting. I just got off the phone with Francis at Tmobile. She couldn't tell me anything, except that they'd had a consignment today......
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I am well and truly p*ssed off. (I hope I wont be edited by a Mod like I have been on the T-mob support forums)
Today I got to speak to Dennis who laughed at the mention of 2000 handsets arriving today. I was lied to yesterday.
No idea when more stock arriving.
No idea when I might receive mine.
No idea about customer service.
No customers if they keep this up.

200 handsets arrived today and after waiting for a month with Vodafone's mis-information, I switched to T-Mobile and bagged one of those 200. It seems the only way to get an HD2 is to show no loyalty and swiwtch providers
I guess I got lucky as I got through to a really helpful saleswoman.

Just buy an unlocked one and get it right away. I did and I'm in the US. Of course I had to have it and paid $875. But it was worth every penny. I use A&tt now but thinking of going to T mobile. BUt since its unlocked i can use it forever anywhere.

Anyone Pre-Order from Rogers?

Just a question for all of those people who pre-ordered online at Rogers.com. When you finish pre-ordering, you should have gotten a confirmation email. Did you get any other emails like a shipping with a tracking number?
I got the confirmation email and that's it. I was just wondering if others is the same as me.
Thanks

Yeah I preordered on april 6. Got a confirmation number in an email right away. I called today and so far no tracking numbers are available. I am waiting till dinner time and Im going to try again. I just want this phone so bad

How did you order it? Every time I try to port my number from Fido it gives me an error. Rogers gives me some BS on the phone and I give up. I think they are goign to show up in the stores on Friday but noone knows. Total bloody incompetence with Rogers once again.

forzanerazzurri said:
How did you order it? Every time I try to port my number from Fido it gives me an error. Rogers gives me some BS on the phone and I give up. I think they are goign to show up in the stores on Friday but noone knows. Total bloody incompetence with Rogers once again.
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Im adding a line instead of porting over (and keeping the second line to shorten the time between upgrades) but a rep told me you could preorder now and finish up the port after you get the phone. BUT beware Rogers reps are full of bs and you will get different answers everytime you call.

Yea, the rep told me to pre-order with a new number and when I get the phone, phone them and do the port over then.
It just bothers me that there is a possibility of getting the phone AFTER it launches (April 15, 2010). If so, then what's the point of me pre-ordering other than getting the bt headset for free.

Tri3Dent said:
Yea, the rep told me to pre-order with a new number and when I get the phone, phone them and do the port over then.
It just bothers me that there is a possibility of getting the phone AFTER it launches (April 15, 2010). If so, then what's the point of me pre-ordering other than getting the bt headset for free.
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What?? If I get it after the 15th I am going to s**t bricks. And people are dissappointed with SE's delays. Its seems like a match made in heaven SE and Rogers lol.
PS: did you see the fine print? Your going to have to wait an additional 2-4 weeks for delivery of the headset.

Sou you get the bluetooth only if you preorder?
And only before April 15?

Yea well HOPEFULLY we all get it ON or BEFORE the 15th. Anyday after that would be stupid. The Rogers stores will probably have it on the 15th since I read some article stating that the phone is shipping to stores. If that's the case, that means even though we preordered, we won't be the first ones to get it =(
Hopefully we get the tracking number soon....

Well, at least you will get the bluetooth for free which means around 70$ saved

I talked to a store today in Calgary here that had a rep in at the time and they said the phones were in shipment right now to the stores for Friday (as stated before). I would rather order it online for the headset but am worried about a delay. You would think you would get it SOONER that way, especially considering they said order it by the 9th for delivery on the 12th LOL. Oh Rogers.

I talked to one of the rep at rogers and they told me they are getting it next month O_O

lol that's totally wrong..
But yea.. I guess the idea of pre-ordering is so that you WILL get it on launch day at least.

WunKrazyAzn said:
I talked to one of the rep at rogers and they told me they are getting it next month O_O
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Haha, this is good ... for me at least ... i'll have time to decide if is worth to pay 550 + tax to get it.

So I just spoke with a supervisor and he said that he promised me it would be in my hands by this friday. I asked him why I would preorder just so I could get it after everyone else. He responded that for preordering we are getting a $10 activation credit and the headset for free and locking in a "supposedly" better price. And they also said I would get emailed a tracking number as soon as its available. Got my fingers crossed it comes this week!

nice! thanks gavriel18 for the update!
Got a question for you guys again. When you preordered, it asks how you want to ship. It gives you 3 options:
Canada Post
UPS
Saturday service
Which one did you pick? I chose UPS.

lucky for you guys , i dont think i can preorder cause im doing hardware upgrade( only able to do hardware after april 15 ) o_o.. Hmm i should try calling and see what they can do

No prob Tri3dent, I think we're all squirming to get this phone.
And azn youre the lucky one because youre probably going to get your phone first even though I ordered mine within 24 hours of the preorder site going up.

Hey guys, just called into Rogers and they already have the tracking number in their systems. I still haven't received my tracking EMAIL but I do have the tracking number. I will be getting it tomorrow!

Nice what day did you place the order? I didnt get the email yet but Im calling now. Thank you for the update!!

Hey gavriel18, I placed my order on the same day as you. Your phone should be on your way now!

Verizon sucks (Incredible backordered)

I placed an order for the Incredible last week with Verizon. Expecting to receive it the NEXT day, I waited 2 days, the weekend, and all of Monday for this thing since you have to sign for the package. I finally call Verizon...
"Thank you for calling Verizon wireless, home of the HTC Incredible, how can I help you?"
Come to find out they are all on back order until June. Not once did they communicate this to me and I found it to be quite annoying. How are you going to put up advertisements all over and even answer your phone "home of the Incredible," but not even have the damn phone available?
Sucks to Verizon!
I will wait, but I've been having wet dreams about this phone for days, now I have to wait another 3 weeks!
Again, Sucks to Verizon!

Its not Verizon's fault HTC cant manufacture enough because of the limited about of amoled displays coming from samsung. This phone is sold out everywhere.

I tried Verizon, they were out. I tried online, they were all backordered. I tried Best Buy...found one 35 minutes away that had 4 in stock. I got it through them for $200, same as it would have been through Verizon but the rebate was instant. I am not usually a fan of BB but this time I was happy to purchase from them!

htc_woe_is_me said:
I placed an order for the Incredible last week with Verizon. Expecting to receive it the NEXT day, I waited 2 days, the weekend, and all of Monday for this thing since you have to sign for the package. I finally call Verizon...
"Thank you for calling Verizon wireless, home of the HTC Incredible, how can I help you?"
Come to find out they are all on back order until June. Not once did they communicate this to me and I found it to be quite annoying. How are you going to put up advertisements all over and even answer your phone "home of the Incredible," but not even have the damn phone available?
Sucks to Verizon!
I will wait, but I've been having wet dreams about this phone for days, now I have to wait another 3 weeks!
Again, Sucks to Verizon!
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I find it hard to believe you ordered it last week and never saw/received a warning about being backordered, as it's been on backorder for a while now.

There are component shortages, believe me, Verizon would love to have them in stock because they're making less money with people not wanting to backorder, which increases the chance they'll buy the EVO or wait for iPhone4.

regardless of what you think, the same thing happened to me. i was assured by customer service that the phone was only out of stock in the store. they said they had plenty in the 'warehouse' but it was only when I ordered the phone with overnight shipping that I found out it truly was on backorder when it didn't show up the next day
seanmcd72 said:
I find it hard to believe you ordered it last week and never saw/received a warning about being backordered, as it's been on backorder for a while now.
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Have you tried other retailers? I just friday bought two from best buy.
Sent from my ADR6300 using Tapatalk

cant bc Verizon is doing me a favor by letting me upgrade early. I was havin issues with my tp2

i pre-ordered mine on 4/25, thank god i got it on 29th ^^

I bought mine on May 10th and at the time all of the Verizon Dealers were already sold out, I found three Best Buy in my local area that had at least one. The one I went to had 3 in stock.

I believe they have been on backorder for sometime now. People seem to hear what they wanna hear when purchasing a new toy

Have a friend who bought one at Wal*Mart last night for $149.

I bought mine at bestbuy last night
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Sent via the XDA Tapatalk App

I think his main gripe is getting it from Verizon directly. All I'm simply saying is that phone has said its on back order since a few days after it was released

I got lucky, their website said shipping out 5/29, well.. I have had this phone about a week now.. just be patient and it will come early.

UgXvibe said:
I got lucky, their website said shipping out 5/29, well.. I have had this phone about a week now.. just be patient and it will come early.
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That's what the site said when I ordered mine on the 9th. I hope I get mine before then. They already billed me!
[/jealous]

I ordered mine online on 5/1 wasn't suppose to ship until 5/14, received it 5/5.

anything changing for people with when you're getting your phones? Anyone order thier phone on the 13th and have any specific information? All Verizon's CSR's keep saying is "6/1 blah blah blah"

I ordered mine on the 14th and its supposed to get here around 6/1 to, so i wouldn't expect it any sooner, but be happy if it comes early

I just opened an email that said mine has shipped. When I checked the tracking number on FedEx, I read they sent it Priority Overnight... but it's not expected to be here until Monday.
I hope it somehow shows up tomorrow so I'll have time to play with it before the work week starts. And wouldn't ya know it, I have a staff meeting on Monday and can't be here to sign for it. haha

Three Deals

I have signed up to get a SGS 2 on Three as I had an issue with my experia Arc, I know some deals have been leaked from Three and I was also told that today was the launch date. However I phoned the exchange phone section on the three helpline they informed me that there were no deals out yet and the phone is not in stock. Funny launch date.
Has anyone else had any luck with three or has anyone heard of any other deals.
BTW i will post up and deals they offer me i will be ringing them back daily untill they get the phone in.

AndyNic said:
I have signed up to get a SGS 2 on Three as I had an issue with my experia Arc, I know some deals have been leaked from Three and I was also told that today was the launch date. However I phoned the exchange phone section on the three helpline they informed me that there were no deals out yet and the phone is not in stock. Funny launch date.
Has anyone else had any luck with three or has anyone heard of any other deals.
BTW i will post up and deals they offer me i will be ringing them back daily untill they get the phone in.
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I deal with their twitter quite a lot and they being schtum on the release apart from that it is really soon. The only rumour I have heard about the pricing is that the one plan will be £40 a month for a free phone, which is **** tbh ^^
Tbh follow @threeuk or @fysi (that's me), and you'll find out the release the day it is released.

I was originally by a "line manager" on the help desk that is was 29th april then they said the 3rd may. Today they told it would be in the next couple of days. They even extended the 14 day exchange policy so that i could get the SGS 2.

This is my favourite deal so far:
http://www.buymobilephones.net/mobi...ng-Galaxy-S-II/3/30-Text-900-(24mths)/9770455
I don't think it's an official Three deal but just throwing it out there as it's probably the one I'll be getting

they do do good deals, see my thread about buymobilephones

Xero Xenith said:
This is my favourite deal so far:
http://www.buymobilephones.net/mobi...ng-Galaxy-S-II/3/30-Text-900-(24mths)/9770455
I don't think it's an official Three deal but just throwing it out there as it's probably the one I'll be getting
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I seen that floating round the net but find it had to believe as the experia arc is at £40 for the same deal.

Three will have it on their website for sale this afternoon, and on sale in-store tomorrow.

http://blog.three.co.uk/2011/05/04/samsung-galaxy-s-ii-available-on-three/

Ayrlupine said:
http://blog.three.co.uk/2011/05/04/samsung-galaxy-s-ii-available-on-three/
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Click on the link saying it's available and it will take you to the Samsung page with no SGS2
But as I said it will be for sale this afternoon

mike1lu said:
Click on the link saying it's available and it will take you to the Samsung page with no SGS2
But as I said it will be for sale this afternoon
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Haha I know, I clicked it trying to see the deals! But it's definitive proof that they're selling it today/tomorrow, thought it'd be useful

£40 a month for unlimited internet :X

Earliest delivery: Friday 13 May 2011

I have now ordered mine free phone £35 a month for 24 months with 5000 txt and 500 minutes cross network. Delivery date is 11th May