I've been trying to get my friends phone to connect to my notebook and have been unsucessful. I tried changing cables, reloading activesync. I can take the the same cable trying to connect the mogul unplug it and put it into my Kaiser and it works just fine. Unlplug the Kaiser and put it into the Mogul and absolutely nothing except for the charging light come on. Tried doing soft/hard rest on teh phone. I'm really out of options on this. Any ideas of what to try?
Under the connections panel check the USB to PC connection. you may have to un-check "Enable advanced network functionality"
Also what OS are you running?
I read that from another thread before and that didn't work for me either.
I'm running XP.
She had a problem before not being able to connect. I added a bunch of software to her phone before and then it started being able to sync. I did so much to the phone before so not sure how I fixed it. But for some reason I thought maybe it could something to do with NetCF since that the only update that would effect the whole phone.
Stock ROM? I know I had some issues with one of the cooked roms I made in the kitchen, I can't remember which one though...
Gudy
Orignal Rom. I was actually going to update her to a cooked rom.
I would, bet it fixes the problem too.
Gudy
unblock your firewall, i had the same problem last night and all i had to do is unblock firewall, or add it to trusted programs and it worked fine for me.
Related
Ok so I've been using a wm2003 pda for some time so have been running AS3.8 on two machines and everything was fine. I get my vario and install as4.1 on both the machines ... One behaves perfectly however the other one insists on unticking my "Allow USB connections" box resulting in a "connection disabled" state. Once I re-tick this box everything is fine it just bugs me to have to keep reenabling USB.
I've done some searches but not found quite this problem, has anybody else seen this or know how to fix it ?
The only thing I can think of is that the machine with problems uses XP's fast user switching and the other machine doesn't
Many thanks
since i allowed me firewall to allow activesync connections etc it works fine without unticking the usb fing
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
im using norton 2005...maybe it will work for you
I don't believe it is a firewall problem since the machine that is having problems doesn't run its own firewall since it sits behind a "Proper" hardware firewall. Syncing works fine but AS seems to have a mind of its own and keeps unckecking the "allow USB connection" box.
hey man. i have the same problem also on my desktop. mine only happens when i log of my desktop and back on. i hope someone here has the answer because it is pretty annoying
Actually did some further testing last night in a bout of insomnia. It is definately* something to do with the fast switching, it appears to only happen when I switch to an alternate user and then back.
So now to see if there is a "fix"
* for some values of definately
Hi. I've had a really good search for info before posting and tried lots of things but I'm stumped!
I've got a Softbank X01HT (HTC Hermes 200). It used to work fine with AS4.2 and 4.5 but stopped working one day and hasn't worked since!
When I connect the phone via USB everything looks normal. I get bing-bong and bong-bing etc, I can see the phone is attached in device manager, the phone charges etc. etc. but AS won't connect to the phone. In AS connection setting it says USB is available etc. I have deselected advanced USB connection and tried "work"/"internet" etc.
I haven't done anything to the phone. No upgrading of ROMS or OS or anything. I even gave my laptop a first birthday!
I have a Dell Precision M60 running Win XP SP2 and a fresh installation.
I have deselected "do not allow exceptions" in Windows Firewall and AS has put exceptions for itself in there.
I am not running through a hub.
I'm hoping someone can help - maybe I missed something in all my searching for a solution.
Had something similar happen to me once. Resolved it by deleting the partnership on the pc from within active sync on pc (make sure phone isn't connected or active sync won't let you delete the partnership). Issue was with the partnership profile on the pc getting corrupted nothing to do with phone at all. Once partnership is deleted connect phone (make sure you have reset your phone settings that you have changed back to default) and set up a new partnership. Good luck and let us know if it works.
Cheers
Barney
Barney
Thanks for replying.
As mentioned, my laptop got a "first birthday" i.e. the HDD was wiped and the OS re-installed. There are therefore no pertnerships or remnants buried deep in the registry etc. to delete. In AS (with or without the phone connected) everything except for "connections settings" is greyed out.
Cheers
Bryce
Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney
tatuanui, have a look at
http://pocketpcapps.net/activetweak.aspx
maybe this freeware tool can help you
cheers jost
Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me
Active sync
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.
Thehoodedclaw_uk said:
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.
Click to expand...
Click to collapse
Thanks but, as metioned, already tried that one.
g35driver said:
Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me
Click to expand...
Click to collapse
Thanks. I wish it was something simple (yet annoying) like that...
Barneyabz said:
Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney
Click to expand...
Click to collapse
Barney
Cheers. When at work, Windows firewall is off. When at home it is on but exceptions are allowed and AS has put itself in the exceptions. Switching off the firewall completely is not an option as the admin has switched that function off (greyed out). This is no different to when it was all working so I'm not so sure it's that.
I don't have zone alarm. In fact I have re-installed very little since having reinstalled Windoze.
Keep the suggestions coming though!
tatuanui said:
Barney
Keep the suggestions coming though!
Click to expand...
Click to collapse
Had a similar problem.
Open task manager. Is RAPImgr.exe taking up all the processor time on a CPU (so will take 50% on a dual core machine, 100% on single core).
I had this issue with AS 4.5 when upgrading from the old machine (Wizard) to the new Hermes and basically had to reboot between connection attempts to get RAPIMgr to die. When I killed it manually, the computer rebooted anyway.
The problem with this seemed to be disconnecting it mid-sync and then connecting a new phone which then broke it. The way I solved it was to stop connecting the Wizard.....
Perhaps try removing the relationships on AS on the phone. I guess it might work....
Hi last suggestion I have - I know you mentioned your pc was wiped so there are no partnerships, however the first time you tried to connect your phone since then something might have gone wrong and a partnership might have started to be created but not yet completed. With your phone disconnected can you open active sync, click on "file" then on "delete mobile device" (if it allows you to - it might be greyed out) - See if that works and get back to us.
Cheers
Barney
Suddenly my HTC Prophet (WM6 & Windows Vista Business) won't connect through ActiveSync any more. Two hours ago it worked flawlessly every time, now I connect and disconnect the cable - only the battery seems to be loading, but no ActiveSync connection. Clearly, the device itself tries to connect, but the PC stays like nothing has happened. I remember having the same problem about 2 years ago with HTC Wizard, but then I replaced it then and the new one worked.
What could the problem be? I have restarted both the PC and the PPC (soft-reset) several times.
I had a similar issue after I flashed a new ROM, all was working fine, but then it wouldn't sync. I'm on an Exchange server, so I don't really mind just wiping and starting over, which is how I believe I fixed it. It it's not that go to Start>Settings>Connections>USB-to-PC and see if the box is checked. If it is checked, undo it and then see if it will connect.
Urthwhyte said:
I had a similar issue after I flashed a new ROM, all was working fine, but then it wouldn't sync. I'm on an Exchange server, so I don't really mind just wiping and starting over, which is how I believe I fixed it. It it's not that go to Start>Settings>Connections>USB-to-PC and see if the box is checked. If it is checked, undo it and then see if it will connect.
Click to expand...
Click to collapse
10x, it worked but it's not stable too. Unchecking this option, the device connects the same way as though Bluetooth, and I also have problems with this kind of sync too. Plus, with the "advanced network functionality" (whatever this means ) everything was a bit more transparent. Without it the device sometimes connects, but most of the times does not. I'm almost sure it's the PC that is making troubles.
It's such a pain with ActiveSync...
The Advanced Network Functionality I believe enabled RNDIS support. It's supposedly more stable....or something. Have you tried backing up your contacts and stuff with PIM backup and hard resetting? You can either try that, or deleting the partnership and creating a new one, which may have been the other thing I did to make it work again.
Urthwhyte said:
The Advanced Network Functionality I believe enabled RNDIS support. It's supposedly more stable....or something. Have you tried backing up your contacts and stuff with PIM backup and hard resetting? You can either try that, or deleting the partnership and creating a new one, which may have been the other thing I did to make it work again.
Click to expand...
Click to collapse
Well, I tried many things - I even uninstalled Windows Mobile Device Center, created new partnerships, etc. I haven't tried to hard-reset, because it's a pain every time to install the software and adjust the settings on the device
I know what you mean. I've just given up on installing any software thats a pain to configure, and stuck with what's cooked into the ROM's other than my Exchange settings and IM client. However, if hard resetting turns out to be the only way to go, think of all the ROMs you could flash!
i have tried several soft resets, hard resets, uninstalling activesync, reinstalling activesync and none of my computors will recognize my mogul. i have checked settings and for the life of me i can't seem to figure whats going on. can anyone please help?
Try this, go to:
Start > Settings > Connections tab > USB to PC
Uncheck "Enable advanced network functionality"
My VX6800 will not connect to Active Synch with this enabled. Hope it helps.
Ks.
same boat...
i have the same problem. uncked the advance network settings, no go.
have synced before.
now looks like pc doesnt even see ppc plugged in.
wierd cause usb will charge phone but no connection.
One other thing I had noticed on mine during all this was that once the phone was in this state I would have to manually stop Active Sync on the phone and then reconnect to the PC.
try deleting the activesync partnership on the phone (not the pc)
Where do you do that at?
wwillie said:
Where do you do that at?
Click to expand...
Click to collapse
In activesync under menu|options|delete
I don't know if this is relevant to your issue but I had the same problem however, I was connecting my phone to my PC via a USB hub. I connected great the first time and when I tried to connect the second time Active Sync on my PC would not find my phone. What I ended up doing was unplugging my printer from the USB port on my PC and plugging my phone directly into the PC and it found it fine. This also happened with a card reader I have. I guess what I'm trying to say is that if you aren't plugging your phone directly into the USB port on your PC that may be what's causing the problem.
i have looked in the activesync on my mogul and the options isnt bold face print. the options is empty. im at total loss. i call a sprint rep and they said it was the phone.
I had the same problem, it went away when I updated the ROM!
Active sync worked for a about a week, it would not connect so that I could install applications, albeit I could browse the device using the explorer function.
(all of the following failed: deleted active sync profiles, disabled firewall, reinstalled activesync, hard reset and tried to use sprite backup restore (for contacts, which failed))
qu1nn
quinn, how did u flash a new rom if u can't activesync?
Try everything here first:
http://forums.microsoft.com/windowsmobile/ShowPost.aspx?postid=2620369&siteid=65
Then try a hard reset before flashing.
still stuck
i read the microsoft forum and to be honest nothing there helped me. there was another person on there that had the same issue but no one there seemed to resolve it. has anyone found a workable solution? i have read in another forum that i would have to call sprint because it might be an issue with the phone. i would try that venue except my phone has been flashed to cricket. any suggestions?
I had the same problem after spending lotof time trying all the things already posted, I find a solution that worked for me I hope works for you
in your pc go to:
C:\Program Files\Microsoft ActiveSync
then find WCESMgr.exe right click in the mouse and doble click run as
then type your login and you should be able to get back your sync
hope it work sfor you
try this... http://forum.xda-developers.com/showthread.php?t=349997
I noticed that on Windows XP you have to uncheck the Enable advanced network functionality. If this does not resolve your problem Try plugging your phone into a different usb port on your computer. If this resolves your issue, You should consider deleting the phone from Device Manager. When you plug it in again it will reinstall the drivers and work.
On vista I have not experienced these issues. You can leave the Advanced network func checked.
Hope this helps,
DaWar
dawarrior_vex said:
I noticed that on Windows XP you have to uncheck the Enable advanced network functionality. If this does not resolve your problem Try plugging your phone into a different usb port on your computer. If this resolves your issue, You should consider deleting the phone from Device Manager. When you plug it in again it will reinstall the drivers and work.
On vista I have not experienced these issues. You can leave the Advanced network func checked.
Hope this helps,
DaWar
Click to expand...
Click to collapse
yo I did this on my mogul and my computer recognized it but as a hardware. IT said something like this:"htcusbplug" i installed it but it still doesnt open up activesync.
@ artenis: im having the exact same problem...wont recognize the device at all, even though it charges fine...(im running alex's wm6.1 beta 2 rom...could wm6.1 have something to do with it?)
i had the exact same issue with my sprint mogul, tired everything, formatted my laptop, reinstalled activesync, hard and soft reset the phone, tried other usb/computers, nothing. luckily i have sprints EPP and just took it to the store for a swap for a new mogul, got a new box and everything.. good luck
Same problem with Vista Ultimate 64bit
I had the same issue with my desktop, but after trying everything I could think of, decided to give Microsoft a try.
The drivers included in the pre-installed version of Windows Mobile Device Center would not allow the computer to recognize the Mogul, so I simply reinstalled the application from here: http://www.microsoft.com/windowsmobile/devicecenter.mspx
Everything works fine now.
I have searched this forum, found some Sync issues but nothing that relates directly to my issue. If I just didn't see it, point me in the right direction please!
I have a TILT2, stock ROM, I have made some reg mods for text msg notification, Data speeds & auto rotate via G-Sensor. My phone was syncing perfectly fine for a few weeks and I have the USB to PC "Enable Faster data sync" unchecked.
I lost sync a few days ago, I rebooted phone & computer figuring that would fix it as it has in the past only to find I only get charge light, no data connection. I don't hear the bum-bum audio indication that it is connected, and the device does not show under Device Manager nor mobile device manager and my connection methods include USB & Bluetooth.
Here is the caveat, I can sync to the computer through my bluetooth on my PC and I do hear the audio tone connection. I figure a reg change affected this, but I reviewed my changes, nothing dealing with USB, and I even reverted back to a Reg backup from prior to the problem occuring - no luck. I have swapped USB cords, nothing has helped.
Does anyone know of registry setting that would disable my USB sync? Do I have a defunct device?
Assistance appreciated - Dan
djwinn said:
I have searched this forum, found some Sync issues but nothing that relates directly to my issue. If I just didn't see it, point me in the right direction please!
I have a TILT2, stock ROM, I have made some reg mods for text msg notification, Data speeds & auto rotate via G-Sensor. My phone was syncing perfectly fine for a few weeks and I have the USB to PC "Enable Faster data sync" unchecked.
I lost sync a few days ago, I rebooted phone & computer figuring that would fix it as it has in the past only to find I only get charge light, no data connection. I don't hear the bum-bum audio indication that it is connected, and the device does not show under Device Manager nor mobile device manager and my connection methods include USB & Bluetooth.
Here is the caveat, I can sync to the computer through my bluetooth on my PC and I do hear the audio tone connection. I figure a reg change affected this, but I reviewed my changes, nothing dealing with USB, and I even reverted back to a Reg backup from prior to the problem occuring - no luck. I have swapped USB cords, nothing has helped.
Does anyone know of registry setting that would disable my USB sync? Do I have a defunct device?
Assistance appreciated - Dan
Click to expand...
Click to collapse
Is this of any help to you?
http://modernnomads.info/wiki/index.php?page=Windows+Mobile+Device+Center+Troubleshooting
Thanks for the link - I had found this before, and it really deals with no connection at all. I ran through most of the post, nothing helped. Considering I have sync via Bluetooth, it is not firewall.
Looking at restoring my computer to sometime last week, see if an update that came through caused this.
I'll post more when I done the restore.
OK - Update. I restored my PC to prior to issue, no luck. I disabled my security suite, no luck. I have tested the phone on another PC, it acts the same. communicates via bluetooth, but only charges via USB.
I am starting to work my way through the phone registry, is there any specific setting I should be looking for?
I'm just going to throw in a suggestion here: have you tried using a different cable? Often times the cable is the bad piece of the connection, but people don't even think to switch it out with another one.
And as well as the cable, have you tried a hard reset on your phone?
same problem!
i have the same problem. went to htc and they told me sorry you have a 3rd party rom so we are not going to help you.
yes i have treid 4 other pc's and 3 difrent cables and no luck.
please help!!!!!
Ferdi_H said:
i have the same problem. went to htc and they told me sorry you have a 3rd party rom so we are not going to help you.
yes i have treid 4 other pc's and 3 difrent cables and no luck.
please help!!!!!
Click to expand...
Click to collapse
I had the USB port go out on my TP2. I used the SD card to flash the sock hard SPL and then used the SD card to flash the stock T-Mobile ROM. Then I sent it in for warranty exchange. I suggest that you do this and then seek help from HTC.
cool can you perhaps help wit how to do it? please?
Ferdi_H said:
cool can you perhaps help wit how to do it? please?
Click to expand...
Click to collapse
Instructions are in this Forum:
http://forum.xda-developers.com/showthread.php?t=550540
Reversing hard SPL is here:
http://forum.xda-developers.com/showthread.php?t=649191
same problem here and the problem that the battery was draining even when the phone was off. call htc and the next morning the ups was at mine house to get the phone. 7 days later the phone was back with new motherboard. a had started a tread in general of this problem
Yep, mine too. I had to send it back to HTC UK for repair after the USB socket stopped working - came back with a new mainboard.
It looks as if it's prone to failure as I'm careful with connecting and disconnecting cables and it looks as if this one is already starting to go again!
Can't fail HTC UK Repair for it's great service though...