Database Users

End of my tether with Activesync 4.1

Is there a credible alternative to Activesnc 4.1 anywhere ? I am absolutely sick and tired of this cr*p.
I want to be able to sync calendar, tasks, notes and files - reliably. That's all. That's not too much to ask is it?
Any ideas ?
TIA, DBo.

I'd be interested in one, been looking for a day or two but pretty new to the PPC thing and not making much progress.
Atm the only surefire way to ActiveSync seems to be, soft reset before sync, again after. It's quite a 1 shot deal, once it's synced, it won't again without a soft reset of the PDA. Note: Never needed to restart the PC used, I have tried this, no difference.

Have you read this?
http://forum.xda-developers.com/viewtopic.php?t=41955&highlight=activesync+solution
Solved that problem for me.

reading the other post now ... my activesync kills itself too i need to reboot my pc to make it work again ... apart from that it wont even synch all my contact ... it misses out random ones all the time

Can't tweak my TCP settings
I'd love to do this, but I can't go messing about with the TCP settings on my company laptop. Not if I want to keep my job.
I need a decent alternative to AS 4.1 even if that means AS 4.2

Silentz:
Yeah, tried that (amongst several hundred other things). I already use DrTCP for optimising my lans due to me using gigE with jumbo packets, so am pretty familiar with it on that ground. I also tried many other reg tweaks (on the PC not PPC) regarding networking etc. to no avail.
From all the tests and tweaks I've done I'm no further into solving this issue, which doesn't half stick in my side. PC m$ os with m$ software talking to a PPC with m$ os with m$ software, who the hell is writing this utter drivvle software?
I have concluded however that the PC / ActiveSync 4.1 side of things does not fail or lockup, regardless of reboots or no reboots or net settings used. It is the PPC's running ActiveSync which borks, stalls then grinds to a halt. I suppose it's possible m$ will fix the PC 4.1 software to not bust the PPC but I've also pretty much resided myself to needing a ROM update to fix the PPC half
This of all things annoys me, I've fixed almost everything else wrong with this phone but turning it off on a regular basis just takes the biscuit, like who does that nowadays? :roll:

Yeah that's right - it's the PPC which goes funky, but in my case it was down to the PC (i think) cramming data at it.
If you switch off (untick) all elements of the today screen it also works better, although that's not really a solution!
Microsoft do need to release ActiveSync 4.2 asap.

Yeah, tried all that, I only have MSN on today page anyways but have tried it with nothing. I only sync contacts anyway and even then only about 100 - still hangs if not the first time...

What about this?

Device Manager
Hi,
I was successful in resolving a "stubborn" active Sync, by doing the following:
Remove USB Cable to K-jam.
Open device manager.
Go to Network adapters.
Disabling adapter called: "Windows Mobile Based Device".
Re-enabling adapter called: "Windows Mobile Based Device".
Plugging USB cable back in.
Kind regards
Adrian

I was successful in resolving a "stubborn" active Sync, by doing the following
Click to expand...
Click to collapse
But for how long?
I find that AS is very unstable.
I have installed the latest ROM and still get problems with both my devices.
If I play an MP3 in Windows Media Player, AS drops the connection and I have to unplug my MDA Vario (or my XDA Mini S) and reconnect it again.
If I soft reset for any reason while still connected to AS, it drops the connection and on re-connect it hangs at 'Looking for changes' and I have to re boot the PC to get a connection again.
Other times without warning it will drop the connection and not re-connect without a re-boot of the PC
etc. etc etc.
Fortunately all my contacts, calendar and tasks are held on my PC in Thunderbird (I don't use Outlook) and I have a seperate sync programme for syncing them so I don't need to rely on AS for data sync.
But I do wish there was an alternative for enabling the connection to the PC.

Active sync problems!!!!!! (with pics)

was going to upgrade to the new exec ROM today.... except Active sync decided to fail on me.
I'm running 4.1 on windows XP (SP2) and when i connect the exec via USB NOTHING happens at all, the little icon doesn't even go green or anything. i just get two "bum" and "bum, bum" sounds lol
However the LED on the exec does turn orange (the charging mode colour)
any help is much appreciated on how i can resolve this issue.
thanks everyone!

Check your ActiveSync connection settings (file -> connection settings) and make sure USB is enabled.

done that, and it is ticked....
i have also tried reinstaling active sync....

Turn OFF all your firewalls and try it again.

done that too........ followed the whole trouble shooting thing aswell... all in vain...

in the device manger from my desktop, under "network adaptors", "windows-mobile based device" is showed with a yellow circle with an explanation in it. it then states uunder "properties"
"The drivers for this device are not installed. (Code 28 )
To reinstall the drivers for this device, click Reinstall Driver."

The usual reason that ActiveSync has is the firewall. I pull out my WiFi card, disable the firewall, then connect the cable.
Once the unit has been sync'd I can put the firewall back on and get back on the net.
YMMV.
If your firewall wasn't blocking it before, then it might not be this.

quck update. when i coneect now, in the task bar a little bubble apears stating "new hardware found"
then a box appears with "Found new hardware wizard" on it.

i have a similar problem:
when i connect, activesync does recognize and attempt to sync, but when it starts 'looking for changes', it never ends! it keeps on 'looking for changes' for ever, or at least VERY LONG, ending up with an error on my PC saying that synchronisation failed and that i should restart my desktop computer, which doesn't solve thw problem..
with my blueangel i never had this problem, although i was using activesync 4.1 already back then too..
ideas, anyone?

spdfrx said:
i have a similar problem:
when i connect, activesync does recognize and attempt to sync, but when it starts 'looking for changes', it never ends! it keeps on 'looking for changes' for ever, or at least VERY LONG, ending up with an error on my PC saying that synchronisation failed and that i should restart my desktop computer, which doesn't solve thw problem..
with my blueangel i never had this problem, although i was using activesync 4.1 already back then too..
ideas, anyone?
Click to expand...
Click to collapse
i used to get that problem before, it seemed to resolve itself :?
but now nothing happens, not even the swirly motion of the active sync in the taskbar, the LEDs on my exec is the only thing that lets me know its connected. :evil:

This is exactly what I have on my computer too. The only solution for me is to turn OFF windows firewall and all other firewalls I have, then active sync works as it should be. You have to remember to turn OFF all firewalls BEFORE connecting your Universal via USB for it to work. It will not work if you connect the Universal first then shut OFF all firewalls. It has to be the other way around.

Ok i have a simlar problem, but let me explain first:
I upgraded to winmobile2005 on my Himalaya which went well and without a hitch. I was on my parents pc and i active sync' without a problem.
Ive now come home, and i cant sync. It sits there saying 'Retreaving settings...' and just doesnt go any further. Ive soft and hard reset device, checked firewalls etc - no luck.
It has identified the old active sync name, but nothing else. I can explore the device before it crashes after looking though about 5 directories/downloading large files.
How can i remove the old sync information from the device (as i guess this is the issue)?
Cheers for your time,
Sam.

have you tried to delete that partnership?

blofse said:
Ive soft and hard reset device
Sam.
Click to expand...
Click to collapse
If you already "Hard Reset" your device, then whatever information on it has already been erased clean to factory defaults, unless you are restoring from a backup program after the hard reset. Then I suggest you restore to a file prior to performing an active sync connection to your parents' computer.

cktlcmd said:
This is exactly what I have on my computer too. The only solution for me is to turn OFF windows firewall and all other firewalls I have, then active sync works as it should be. You have to remember to turn OFF all firewalls BEFORE connecting your Universal via USB for it to work. It will not work if you connect the Universal first then shut OFF all firewalls. It has to be the other way around.
Click to expand...
Click to collapse
i have turned off all my firewalls... still doesnt work...

budo*85 said:
have you tried to delete that partnership?
Click to expand...
Click to collapse
The partnership doesnt exist on my pc, and isnt listed until i plug it in.
cktlcmd said:
If you already "Hard Reset" your device, then whatever information on it has already been erased clean to factory defaults, unless you are restoring from a backup program after the hard reset. Then I suggest you restore to a file prior to performing an active sync connection to your parents' computer.
Click to expand...
Click to collapse
Well yes it used to do that on WM2003, but it doesnt on this version. And im not using a backup program. Unless the program auto-saves to my storage card in some way? In which case whats the active sync file im looking for?

budo*85 said:
spdfrx said:
i have a similar problem:
when i connect, activesync does recognize and attempt to sync, but when it starts 'looking for changes', it never ends! it keeps on 'looking for changes' for ever, or at least VERY LONG, ending up with an error on my PC saying that synchronisation failed and that i should restart my desktop computer, which doesn't solve thw problem..
with my blueangel i never had this problem, although i was using activesync 4.1 already back then too..
ideas, anyone?
Click to expand...
Click to collapse
i used to get that problem before, it seemed to resolve itself :?
but now nothing happens, not even the swirly motion of the active sync in the taskbar, the LEDs on my exec is the only thing that lets me know its connected. :evil:
Click to expand...
Click to collapse
you're right! it did! (i already had turned firewalls off, i always do, hate them)
and to tbe last poster: are you using activesync 4.1 at your home?

Regarding Firewall
I've posted this earlier in another thread, but I guess it is not bad to post here again
Regards
------------
Thank you for your suggestion, I would however say this "Be Careful", I would NOT turn firewall completely if I were you guys, IF I have doubt that it is due to firewall, I would turn the firewall ONLY for the Universal interface
pls find the steps here
1. Start
2. Settings
3. Control Panel
4. Security Center
5. Windows Firewall icon in the lower part
6. Advanced Tab
7. UNCHECK the Network Connection that represents your Universal
Note,
A. To be sure that you are not disableing firewall on the wrong interface, please rename your Local Area Connection (x) to your Pocket PC device, so then you would know for sure you are dealing with the RIGHT connection (I use SPV M5000), renaming it is very easy, right click on the connection in the NETWORK CONNECTIONS, then RENAME
B. Disabling firewall for all connections IS VERY DANGEROUS especially IF YOU ARE ONLINE or ON A NETWORK, you might get SERIOUS problems, from viral infections to Hacking (only God knows)
C. The above applies only for WINDOWS FIREWALL on Windows XP Service Pack 2, I have no idea how to do it with Zone Alarm or ANY other software as I dont use any, but I think there must be someway to do so.
All the best & good luck.

spdfrx said:
and to tbe last poster: are you using activesync 4.1 at your home?
Click to expand...
Click to collapse
Yes, both locations have v 4.1 installed. Does no one know of the files i should be removing on my PDA then? :S

Blofse : there are no files to remove - you've already said that you've done a hard reset and returned it to the factory settings which removes all user data and therefore, the device has nothing on it at all about partnerships with computers - i would suggest looking elsewhere for a resolution.
Budo : I think your problem is the yellow symbol on the network card entry in device manager. In this case, I would unplug the exec, righht click on this network card entry and click remove. Then uninstall activesync. Make sure the actve sync folder is deleted and check the windows\system32 folder for files called rapi.dll and ceutil.dll (these might have gone during the uninstall, but check anyway).
Reboot your PC and reinstall activesync before plugging in your exec again.
Hopefully, this will sort you out but post back if it doesn't.
Cheers,
Smiffy.

Connecting, connecting, connecting.......

Activesync just keeps trying to connect and is never successful. I have re-installed Activesync on my pc but it didn't help. Also, my work pc doesn't connect either. Definately a problem with my 8125. All has been well for a couple months and I have added no new software before the problem started. This problem also happened about two weeks after I got the phone and the only resolution was a hard reset. What a pain reinstalling all the software and settings I have now, it's customized just the way I like it. Anyone know how to re-install Activesync on JUST the phone or have any other ideas?

Try the latest activesync 4.2 beta and disable any firewalls if possible on the pc. On the device start activesync application and go to menu\options - delete pc that you are syncing with and try again.

Deleted profiles on both pcs installed beta on one. Still no connecting. Tried clicking SYNC on phone, pauses for a second then nada. No connection.

Have you deleted profiles on the device? and disable firewalls, and if you have a network adapter enable it because latest activesync treats the connection with device as a network - there are many posts on this issue do a search and read through some - seem to be many different factors involved.

First- Thanks for the replies Mark
I removed the PC profiles from my 8125. Also reinstalled Activesync 4.2 on my work pc. Nothing. Although this time I got an error message- Cannot find the file "http://go.microsoft.com/fwlink/?linkid=65257&clcid=0x409" (or one of its components) Make sure the path and filename are correct and that all libraries are available". Like I would know what that means. Anyways, no firewall enabled. Besides, this should not be happening, all of a sudden, on 2 separate pcs. That kinda rules out a pc problem. It has to be in the phone. That, and the fact that a hard reset fixed it last time. I'm thinking something corrupted in Activesync on the phone???
And searching on this forum is useless. I type in "connecting Activesync" and every post with either word shows up. 614 in just Wizard forums alone. Is there a way to search so that ONLY posts with both words show up? That way I can modify my wording until I find something useful. Search for any terms or use query as entered is ticked. On other forums you can just use quotation marks but not this one. It makes searching very difficult. ROB

Oh, and yes my network adapters are still enabled as always.

Yes best to search with the word AND cuts out all the other stuff i.e. activesync AND connection would do it. Yep sounds like it may be the device.
found couple of posts that seem to be relevant
http://forum.xda-developers.com/viewtopic.php?t=41955
http://forum.xda-developers.com/viewtopic.php?t=44182
http://forum.xda-developers.com/viewtopic.php?t=49161
http://forum.xda-developers.com/viewtopic.php?t=44574
Happy reading, the last post is about connecting activesync via bluetooth so maybe thats an option.

Thanks Mark. I think I may try the bluetooth connection when I get home tonight. Or I may just throw in the towel and do a hard reset. that worked last time. Plus, I can install the latest ROM upgrade. Shame theres no way to uninstall and reinstall Activesync on the phone. Seems that should do the trick (maybe). Just tried my friends 8125 on my work pc- syncs just fine. So much for all the pc fixes everyone seems to be trying.

I had the same problem with AS refusing to connect via usb or BT.
In the end i went & purchased (although the demo version would have done) Sprite backup. installed on the PC. Browsed to the install dir to find the cab file. copied to my wizard (wifi, or sd card reader etc).
Insatlled & backed up to SD card
Hard reset
restore
stop here if you're happy, if not
AS to sync calender & contacts to pc
hard reset
update ROM
AS contacts, cal, docs etc back to wizard
install SW & settings
BACKUP

Yep. Had to hard reset. All is working again. Crappy Activesync. What's up with this P.O.S. ? Trying to setup bluetooth now and the pc finds the phone but AS won't connect. The phone finds the pc (HomeCenter) but it shows no services available. I'm assuming that there should be some listed (maybe Activesync?) Guess I'll have to do some searching for bluetooth problems with AS now. Did I mention that AS is a P.O.S??? But you all knew that already. :lol:

Dont forget to open a port in you BT settings (on the pc) and tell AS (also on the pc) to accept connections on that port.
Then your wizard should be able to see the AS service on the pc (you initiate the sync from the phone, not the pc)

I have had this problem since day one, and continue to have it despite several (more than 15) hard resets, multiple ROMs, multiple pertnerships etc. I plug in my PPC USB, and it just says "connecting" forever. Every time, after plugging in my USB, I have to shut off my PPC, and turn it back on. Then my laptop finds and connects with my PPC, and syncs all my data like it should. If I do this more than 3 times, my laptop crashes and reboots. If anyone has figured out how to fix this, let me know.

Activesync 4.5 doesn't work anymore

Hi. I've had a really good search for info before posting and tried lots of things but I'm stumped!
I've got a Softbank X01HT (HTC Hermes 200). It used to work fine with AS4.2 and 4.5 but stopped working one day and hasn't worked since!
When I connect the phone via USB everything looks normal. I get bing-bong and bong-bing etc, I can see the phone is attached in device manager, the phone charges etc. etc. but AS won't connect to the phone. In AS connection setting it says USB is available etc. I have deselected advanced USB connection and tried "work"/"internet" etc.
I haven't done anything to the phone. No upgrading of ROMS or OS or anything. I even gave my laptop a first birthday!
I have a Dell Precision M60 running Win XP SP2 and a fresh installation.
I have deselected "do not allow exceptions" in Windows Firewall and AS has put exceptions for itself in there.
I am not running through a hub.
I'm hoping someone can help - maybe I missed something in all my searching for a solution.

Had something similar happen to me once. Resolved it by deleting the partnership on the pc from within active sync on pc (make sure phone isn't connected or active sync won't let you delete the partnership). Issue was with the partnership profile on the pc getting corrupted nothing to do with phone at all. Once partnership is deleted connect phone (make sure you have reset your phone settings that you have changed back to default) and set up a new partnership. Good luck and let us know if it works.
Cheers
Barney

Barney
Thanks for replying.
As mentioned, my laptop got a "first birthday" i.e. the HDD was wiped and the OS re-installed. There are therefore no pertnerships or remnants buried deep in the registry etc. to delete. In AS (with or without the phone connected) everything except for "connections settings" is greyed out.
Cheers
Bryce

Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney

tatuanui, have a look at
http://pocketpcapps.net/activetweak.aspx
maybe this freeware tool can help you
cheers jost

Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me

Active sync
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.

Thehoodedclaw_uk said:
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.
Click to expand...
Click to collapse
Thanks but, as metioned, already tried that one.

g35driver said:
Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me
Click to expand...
Click to collapse
Thanks. I wish it was something simple (yet annoying) like that...

Barneyabz said:
Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney
Click to expand...
Click to collapse
Barney
Cheers. When at work, Windows firewall is off. When at home it is on but exceptions are allowed and AS has put itself in the exceptions. Switching off the firewall completely is not an option as the admin has switched that function off (greyed out). This is no different to when it was all working so I'm not so sure it's that.
I don't have zone alarm. In fact I have re-installed very little since having reinstalled Windoze.
Keep the suggestions coming though!

tatuanui said:
Barney
Keep the suggestions coming though!
Click to expand...
Click to collapse
Had a similar problem.
Open task manager. Is RAPImgr.exe taking up all the processor time on a CPU (so will take 50% on a dual core machine, 100% on single core).
I had this issue with AS 4.5 when upgrading from the old machine (Wizard) to the new Hermes and basically had to reboot between connection attempts to get RAPIMgr to die. When I killed it manually, the computer rebooted anyway.
The problem with this seemed to be disconnecting it mid-sync and then connecting a new phone which then broke it. The way I solved it was to stop connecting the Wizard.....
Perhaps try removing the relationships on AS on the phone. I guess it might work....

Hi last suggestion I have - I know you mentioned your pc was wiped so there are no partnerships, however the first time you tried to connect your phone since then something might have gone wrong and a partnership might have started to be created but not yet completed. With your phone disconnected can you open active sync, click on "file" then on "delete mobile device" (if it allows you to - it might be greyed out) - See if that works and get back to us.
Cheers
Barney

Activesync error

Mornin,
Everytime try to Activesync my HTC Titan I get the following error.
"Synchronization cannotbe completed successfully. Reconnect your device and try again. If problem persists" blah blah blah.
So I haven't changed any settings on my computer nor my phone. I have uninstalled and reinstalled activesync and nutin. The phone doesn't generate an error and it displays as Connected but can't and wont sync.
In a nice twist...it has no issue playing nicely with my HTC Wizard (no SIM even).
Should I just call Sprint...or are they just gonna tell me to hard reset like I really don't want to do (but probably should) as...I can't activesync or backup...
Anyone else gotten this error?

Are you trying to sync using USB? If so, try going into Settings->Connections->USB to PC, and uncheck "Enable advanced network functionality".

Thanks. I should have been more specific. Yes this is a sync via USB. I have uncheck that box the day I got my phone. I've never had any phone work while that stupid box is check and I almost always forget about it. Anyway, the phone had been syncing for about the month or more before it rebelled. I did not intall anything new during the time in which it stopped work either.

ldubin said:
Thanks. I should have been more specific. Yes this is a sync via USB. I have uncheck that box the day I got my phone. I've never had any phone work while that stupid box is check and I almost always forget about it. Anyway, the phone had been syncing for about the month or more before it rebelled. I did not intall anything new during the time in which it stopped work either.
Click to expand...
Click to collapse
Hmm... Not to suggest the simplest ideas if you've already done it, but have you tried removing the relationship in windows and deleting every trace of that computer, as well as on the phone, then rebuilding it? I tried to plug my phone into my home computer to backup all my contacts and stuff and it wouldn't work until I removed the device and re-added it (I think because I had had a hard reset since the last time I synced, so it didn't know it).

I have deleted the relationship on the computer, and reinstalled Activesync. I haven't deleted the relationship on the phone, I wasn't aware one existed that could be deleted.

ldubin said:
I have deleted the relationship on the computer, and reinstalled Activesync. I haven't deleted the relationship on the phone, I wasn't aware one existed that could be deleted.
Click to expand...
Click to collapse
It might not, haha, I wasn't actually sure. Let me double check on mine...
Edit: Yeah, if you click your Comm Manager, then ActiveSync, it should show last updated dates on all the computers/exchange servers, etc. Click Menu->Options, then click on the computers you want to remove (you might want to try removing them all just to be safe, you can re-add later of course), then click Delete.
I don't know what additional functionality this has over just deleting the relationship on the computer, but it's worth a try at least.

I just had the same problem. I deleted the relationships from the PDA and PC then reconnected. Everything seems to be working fine. Ironic that this happened to us around the same time...hope it's not virus related.