usb connector broken - Touch Cruise ROM Development

hi. is there someon in germany, austria or italy who is able to repair my
polaris?? the mini-usb connector is broken, I can not charge the battery or
get any connection.
I have found only one address who offer to repair the usb connector, but I do not want to send my polaris to USA to get the service.
please help if you have some tips or ideas.
thx

Sorry I can't help you, just wanted to say a had the same problem twice - fortunately my provider replaced the hardware without problems.
Good luck anyway!

Broken Mini USB
I just had this same problem with my Cruise. It is only 4 months old and I sent to HTC for warranty and they wanted to charge 400 to replace the motherboard and usb plug. They claimed it was abused. They need their heads examined.
HTC has bad customer service and warranty.

Hi Brunner, you might want to try http://www.mobilephonerepairs.co.uk/home.asp . They are based in London, UK and sending to/from Germany was no problem for me. Just mail to [email protected], explain your issue and ask for a repair price quote.
So far I have only bought a replacement LCD from them and not used their repair service - but will do so next week. Anyway, they were friendly and supportive, and the LCD arrived in good condition and well packaged. Overall a very good impression.

i have some expirience with HTC repair, and can say that the most problems in HTC are in main board - very unstable connections with chips and pcb.
try to tense unit left and right side while usb is connected.
one more - switch off unit (take off battery and pull in) and connect adapter - i am sure in this mode charging will go - this is separate chip doing this automaticly ,but when processor running can sw it off. Stay 1-2 hours and battery will go full.

thank you for your replies... I'll try to contatct the london adress (big thank to doctah).
to romensat: thank also for your , but it is so, that I am not able to connect the usb cable at all, because the little plastic peace into the connector is broken out an some pins are damaged.
regards
brunner

just curious: how did this end up?

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I downloaded that other service manual for the htc wizard 8125, but mine is the cingular one - that one posted is different ? my phone wont charge anymore, when I bought it, it didn't charge either one of the USB pins on the phone itself was bent, so I bent it back and it works now, but now it wont charge anymore and the battery is dead is there a way to replace just the chargin/pc connect usb portion of the phone? I wanted to look inside to see if I can solder a new connecter inside, thanks guys!

USB connector broken..

Hi all,
my Athena fell down while charging (kiddies.....) - now it seems to me that the connector is broken somehow. I can't chrage the device anymore and don't get contact to my PC anymore.
Warranty exchange isn't possible due to customized ROM. What can I do ?
Dieter
PPC Techs repaired my HTC Universal when the USB connector broke, give them a try:
http://www.ppctechs.com/HTC-Advantage_895/repairs.htm
Thanks galt,
but seems to me a little bit far away.....
Would prefere a source to buy spares and do it by myself or have a repair service in Germany or even Europe...
Dieter
Sorry, I forgot to check your location... HTC might have a repair center in Europe...
dieterpapa said:
Thanks galt,
but seems to me a little bit far away.....
Would prefere a source to buy spares and do it by myself or have a repair service in Germany or even Europe...
Dieter
Click to expand...
Click to collapse
i don't know how it works with "The Phone warehouse" but here in the uk their parent company Carphone Warehouse have usually a flat fee for repairs, maybe ask The Phone Warehouse what they might charge ?
I think you can open and try to solder usb pin on your own.
its should not be that difficult task.
I have done this with my Motoming
Hello,
have already opened the device. Sadly it's not only a standard USB connector but a special HTC connector with about 10 connections...it's nearly impossible to re-solder
Dieter
But I'll ask phone warehouse in UK.
dieterpapa said:
Hello,
have already opened the device. Sadly it's not only a standard USB connector but a special HTC connector with about 10 connections...it's nearly impossible to re-solder
Dieter
But I'll ask phone warehouse in UK.
Click to expand...
Click to collapse
do it if you can as if you solder wrong pins than there would be a problem
and word impossible itself says i m possibles
Bad luck
dieterpapa said:
Hi all,
my Athena fell down while charging (kiddies.....) - now it seems to me that the connector is broken somehow. I can't chrage the device anymore and don't get contact to my PC anymore.
Warranty exchange isn't possible due to customized ROM. What can I do ?
Dieter
Click to expand...
Click to collapse
As a temp setup, why not get a docking base. they normally have a battery charging on them too. Keep you going until you find a repairer. they come up on ebay
Jay
.......Or THIS even?

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