yesterdaymy connection/charge/mini usb port broke whilst inserting the charger, by the looks of it its come straight off the board, a bit silly securing such a heavily used connection by just the solder but anyway, i have no idea who how i go about gettingn it repaired by qtek.
the manual has some silly link to some other company who have no help and no links,i just wana send it preferably to a ukrepair centreand get it back is it too much to ask lol. or do they make it this hard to get repairs done to keep there costs down?
any links to where i send my 9000 tooor contactnumbers would be great
Related
I have an O2 XDAII that I'm using in the US with T-Mobile... and now the sync/power port at the bottom is hosed... it won't connect to either power or for data sync unless you hold the cable at a specific angle. This is not a problem with the connector since I have 1 cradle and 2 difference sync cables and its broke with all.
This sucks
I bought the XDAII off Ebay from another user less than a year ago (I don't know when the original purchase from O2 was)... can anyone tell me if there is a warranty, is it transferable and where/who I call to see if I can get this fixed.
Otherwise, anyone have any clues about how to fix it myself and/or where to get parts.
I have an xda exec, which i have had for over a year now and i have been very happy with it... until a couple of weeks ago the mini usb port detached itself from the mainboard :-( Ive read about it happening before on here... but i have no warranty now so im looking for anyone who can help. The mini USB port is also now damaged. I looked at re-soldering it back on but im not good enough to do that... I guess ideally im after another universal with a broken screen or something so as i can make one good one from 2 bad... and then save up a little more towards an athena...
Pocketpctechs will repaire it for $60(including parts &larbor)
Check out the links bellow
http://www.pocketpctechs.com/main~sessid~560175586~unit~O2_XDA_Exec-500~area~repairs.htm
Thanks for the link - really useful... im contacting them to see if they can supply a replacement mainboard to the UK as that is where im based, if not i can look at posting it over i guess... Many Thanks - Dave
i brought a stand alone charger that you pop your battery in! pain in the ass but if you have two batterys its all good then use bluetooth to sync and install your apps and files im in the UK too
Yeah, thats exactly what i have done in the short term... but after upgrading my old XDA IIs yesterday to Windows Mobile 6 i fancy seeing what sort of improvements are available for my Universal.
On a side question can you sync over wifi?
you used to be able to but there was security concerns so they removed it from activesync if you have an old copy of active syncc then yes...
Help, the mini usb port (plug) in my tilt has broken, and I cannot connect the phone to my pc. I am living in Venezuela where this phone is not in the market, and I cannot find the spare part. Who can tell me where can I buy one?
thanks for the help
Here is a service to fix it however it requires you to mail your phone to them. Its USD $79.00 and that includes parts and labor.
http://www.pocketpctechs.com/main~u...Kaiser+Sync+Connector+Replacement+Service.htm
Thanks a lot i wrote them tring to buy only the spare part since it is a trouble to me sending the phone to USA.
If anyone else can give to me further addresses I will apreciate it.
hi. is there someon in germany, austria or italy who is able to repair my
polaris?? the mini-usb connector is broken, I can not charge the battery or
get any connection.
I have found only one address who offer to repair the usb connector, but I do not want to send my polaris to USA to get the service.
please help if you have some tips or ideas.
thx
Sorry I can't help you, just wanted to say a had the same problem twice - fortunately my provider replaced the hardware without problems.
Good luck anyway!
Broken Mini USB
I just had this same problem with my Cruise. It is only 4 months old and I sent to HTC for warranty and they wanted to charge 400 to replace the motherboard and usb plug. They claimed it was abused. They need their heads examined.
HTC has bad customer service and warranty.
Hi Brunner, you might want to try http://www.mobilephonerepairs.co.uk/home.asp . They are based in London, UK and sending to/from Germany was no problem for me. Just mail to [email protected], explain your issue and ask for a repair price quote.
So far I have only bought a replacement LCD from them and not used their repair service - but will do so next week. Anyway, they were friendly and supportive, and the LCD arrived in good condition and well packaged. Overall a very good impression.
i have some expirience with HTC repair, and can say that the most problems in HTC are in main board - very unstable connections with chips and pcb.
try to tense unit left and right side while usb is connected.
one more - switch off unit (take off battery and pull in) and connect adapter - i am sure in this mode charging will go - this is separate chip doing this automaticly ,but when processor running can sw it off. Stay 1-2 hours and battery will go full.
thank you for your replies... I'll try to contatct the london adress (big thank to doctah).
to romensat: thank also for your , but it is so, that I am not able to connect the usb cable at all, because the little plastic peace into the connector is broken out an some pins are damaged.
regards
brunner
just curious: how did this end up?
Hi all,
my Athena fell down while charging (kiddies.....) - now it seems to me that the connector is broken somehow. I can't chrage the device anymore and don't get contact to my PC anymore.
Warranty exchange isn't possible due to customized ROM. What can I do ?
Dieter
PPC Techs repaired my HTC Universal when the USB connector broke, give them a try:
http://www.ppctechs.com/HTC-Advantage_895/repairs.htm
Thanks galt,
but seems to me a little bit far away.....
Would prefere a source to buy spares and do it by myself or have a repair service in Germany or even Europe...
Dieter
Sorry, I forgot to check your location... HTC might have a repair center in Europe...
dieterpapa said:
Thanks galt,
but seems to me a little bit far away.....
Would prefere a source to buy spares and do it by myself or have a repair service in Germany or even Europe...
Dieter
Click to expand...
Click to collapse
i don't know how it works with "The Phone warehouse" but here in the uk their parent company Carphone Warehouse have usually a flat fee for repairs, maybe ask The Phone Warehouse what they might charge ?
I think you can open and try to solder usb pin on your own.
its should not be that difficult task.
I have done this with my Motoming
Hello,
have already opened the device. Sadly it's not only a standard USB connector but a special HTC connector with about 10 connections...it's nearly impossible to re-solder
Dieter
But I'll ask phone warehouse in UK.
dieterpapa said:
Hello,
have already opened the device. Sadly it's not only a standard USB connector but a special HTC connector with about 10 connections...it's nearly impossible to re-solder
Dieter
But I'll ask phone warehouse in UK.
Click to expand...
Click to collapse
do it if you can as if you solder wrong pins than there would be a problem
and word impossible itself says i m possibles
Bad luck
dieterpapa said:
Hi all,
my Athena fell down while charging (kiddies.....) - now it seems to me that the connector is broken somehow. I can't chrage the device anymore and don't get contact to my PC anymore.
Warranty exchange isn't possible due to customized ROM. What can I do ?
Dieter
Click to expand...
Click to collapse
As a temp setup, why not get a docking base. they normally have a battery charging on them too. Keep you going until you find a repairer. they come up on ebay
Jay
.......Or THIS even?