I hope someone here can help me...
I've noticed a recent quirk about my Wizard that I can't seem to get to the root of. Whenever my phone is opened (keyboard extended), The touch screen refuses to respond...I might be able to use it like once in 10 uses, but for the most part, when the keyboard is out, the touchscreen doesn't work.
Now I thought it was a loose connection, so I took the phone apart and checked (and double checked) every connection between the main board and the LCM, they all appear solid. However, upon rebuilding the phone and booting it up, I found that the touch screen still refuses to work in the keyboard-out position...
Although not a deal breaker (my Wizard is still extremely usable and I love this phone), it is an annoyance I'd like to fix...
If it helps, This is the ROM info for the phone in question:
Windows Mobile 6.1 (Build 19213.1.0.4) TNT
Rom Version: 11.0.3.0 WWE (again, a TNT build)
Radio Version: 2.19.11
ExtROM version: TNT Series by it's right
IPL : 2.21.0001
SPL: 2.21.Olip
I don't think changing ROMs will work, as this looks like a hardware problem to me. So, is there help to be had, or am I doomed to a touchless keyboard experience?
if you use a script/program to rotate the screen without the keyboard pulled out does the touchscreen still disable? If so it's more than likely a problem with the screen and not a cable/connection (although i would DEFINITELY reflash the same/a different rom as a test before I bought/installed a new screen).
Ah - thats what I forgot to mention.
I do have a script installed to induce landscape mode without the keyboard, and in such a configuration the touchscreen does in fact still work. It is only when the keyboard is out that the touchscreen refuses to work.
I've been meaning to upgrade to the newest TNT Rom, but haven't due to time/life constraints, but I'll make the preparations to upload a new rom and see if that fixes the problem...who knows, I'd prefer a cheap but ambiguous answer to an expensive but simple answer...
Related
Hello,
I have a T-Mobile MDA Compact (UK) that I got several months ago. The details of the device are:
ROM Version: 1.01.00 WWE
ROM Date: 10/21/04
Radio Version: 1.00.10
Protocol Version: 1337.36
ExtROM Version: 1.01.128 WWE
Firstly I havent; installed ANY software on this, apart from whats already on it and I have given it a hard reset (re-installed everything) once and the problem
still occurs.
=== THE PROBLEM =========
This doesn;t happen everytime I receive a call, but it happens often enough to become very annoying.
If I receive a call from someone at a certain point and then after the conversation I press the red hang up button the phone screen loses its little "X" in the
top right of the screen. This then prevents me from leaving the phone call screen.
Press the red hang up button again or holding it down doesn;t return me to the today screen neither, Ive tried pressing every combo of buttons the the thing and
it stays on that screen.
To fix it I have to do a soft reset and reboot the damn phone, which is annoying.
It was happening a lot before I done the hard reset, after I reset it didn't happen for a while so I thought it was fixed, but its started doing again now... and
doing it too often for my liking now.
The only thing I have done is install a new theme... could it have anything to do with that? If not what could it be?
T-Mobile UK havent released an update for the MDA Compact yet, but there is one on the german T-Mobile site... but I dont want to risk installing that... or could
I?
Any help you can give will be appreciated.
Thanks
Steve McKeogh
I've seen a number of probs with different Compacts but never heard of that one before. It's not something I've experienced on my own one either, which leads me to think it may be a fault on your handset. I have something similar when I use my camera occasionally but I put that down to mucking around with software updates, but if you haven't changed anything I'd go with a fault. It can go for repair under warranty, which means they'll probably do a complete software upgrade or exchange the unit, so make sure all your important stuff is backed up before you do.
I tend to agree with the Bulletman. I had the exact same problem with 2 brand new xda IIi's and returned them (o2 not happy!). i did however find that when I installed SPB pocket plus 3.0 , which does shut down the phone dialler/application properly, that that problem was resolved.
Still I concur that it's most likely a hardware issue as I still had poor reception, poor call quality and consequently lost calls! Get it repaired or replaced if you can. My current MDA Compact never does this and it has all the original Rom and software on it, but works flawlessly, hence I've never upgraded.
If it ain't broke why fix it?
i noticed your rom is 1.01, ever throught of upgrading to 1.12 WWE?
Hi people!
Problem with the 9000th is the following:
After installing yesterday the SPB Pocket Plus 3.1.2 app my device began to hopelessly hang every time on “switch on”: white screen, collage. I’m dead tired to soft reset it each time.
And this morning something terrible happened. I found the device not breathing (both BT and cell network side diodes weren’t alight), “switch on” button didn’t react. Just after plugging to the charger the device started to load in boot safety mode. After that same hanging continued.
Yesterday night the battery was charged to 80% and this morning I found it at 2%.
I made a back-up and now ready for the operation.
Is there a clear solution for my case? Do I need to take the device to morgue (SC) or could I try to operate it in home conditions through hard-reset and installing later ROM version?
Please advise!
Thanks in advance.
Qtek 9000
Rom version: 1.13.64 WWE
Rom date: 09/30/05
Radio version: 1.03.00
Protocol version: 42.36.P8
ExtRom version: 1.13.151 WWE
It sounds like your device hung and rather than just switch off, it kept running, draining the battery.
You should definitely upgrade the ROM - it's easy to do and you can get the files from the ftp site here or from myqtek.com but I wouldn't have thought your device is broken.
Upgrading the ROM is really easy but will wipe your device so I hope you had your info sync'd!
Either way, everyone on here can usually sort any woes you may have
Oh, and welcome, btw
Lordsmiff.
Thanks for a valuable advice.
Ok, I will consider an upgrade, though people at our domestic qtek-mobile forum do not advise to upgrade the ROM saying that in many cases of upgrading to 1.30.70 from AKU2 the device died completely.
Syncing is another issue but not for this time :wink:
And thanks for a warm welcome
Nik
OK Nik got your problem last week even after the rom update. Basically I was never able to run properly Spb Pckt + on my qtek 9000.
I thus decided to use Ilauncher for a while and now definitely turned to Resco Today Plugin whic is the most proficient task manager, even though it is poor in options and aesthetics. I made that choice combining it with magic button to close apps and I'm pretty set.
Moreover, Resco saves 45% more memory than any other launcher......
Now you now...
Cheers
T
Tried to look for this issue, but couldn't so I post it now.
Have the weird issue of after having Hard-Reset my TyTn the Stylo is usable for some minutes, after that...no more. Have to shutdown and restart, or reset...
I did the HardReset as the touchscreen didn't react anymore to pressure.
I have all the original features...
ROM 1.18.255.3
date 07/22/06
Radio Version 1.03.03.10
Protocol version: 32.34.7010.01H
ExtROM version: 1.18.255.106
Any ideas?
Thanks.
Tribolet said:
Tried to look for this issue, but couldn't so I post it now.
Have the weird issue of after having Hard-Reset my TyTn the Stylo is usable for some minutes, after that...no more. Have to shutdown and restart, or reset...
I did the HardReset as the touchscreen didn't react anymore to pressure.
I have all the original features...
ROM 1.18.255.3
date 07/22/06
Radio Version 1.03.03.10
Protocol version: 32.34.7010.01H
ExtROM version: 1.18.255.106
Any ideas?
Thanks.[/quote
Just for clarity, can we assume all the other buttons/keys continue to work normally when this happens?
Mike
Click to expand...
Click to collapse
Thanks Mike,
yes..all the rest working fine.
When reset sometimes I can even input the PIN with the Stylo...
Keyboard, and all the rest fine
Bernardo
Touchscreen
This is really frustrating...
Help Please!!
I am about to crash the thing.
Have no idea what went wrong.
Tribolet said:
This is really frustrating...
Help Please!!
I am about to crash the thing.
Have no idea what went wrong.
Click to expand...
Click to collapse
I don't think I can help you but the more information we have the more likely someone will have a suggestion.
1. Did this only start after you did a hard reset?
2. Can we be sure the screen is totally unresponsive and not just misaligned to the things you are tapping? i.e. normally if the stylus is held on the screen a moving circle of dots appears - does this happen or not?
Mike
I am really hoping someone will...
1. No, I did the Hard Reset because of the non-responsivness of the stylus.
2. No circle, no action...nothing.
Sometimes, as I mentioned before, I have some minutes of Stylus action... after resetting. But after some time it is gone.
Any ideas please??
bernardo
Hi Bernardo,
All I can suggest is to make sure there is nothing around the edge of the screen causing pressure. Take a piece of thin card (like a business card) and run a corner around the outside (under the plastic edge of the screen) to see if this helps.
It sounds HW related. If a hard reset or flashing with another ROM doesn't fix it then send it for repair.
Gav.
GavinN said:
Hi Bernardo,
All I can suggest is to make sure there is nothing around the edge of the screen causing pressure. Take a piece of thin card (like a business card) and run a corner around the outside (under the plastic edge of the screen) to see if this helps.
It sounds HW related. If a hard reset or flashing with another ROM doesn't fix it then send it for repair.
Gav.
Click to expand...
Click to collapse
trying it now....
Passing the card
Nah...doesn't work anyway...
I have no time to send it to repair!!! Leave to India Tuesday.
Really...we get attached to these things.
Upgrading Rom, etc....should I really get into that??
Hi again Bernardo,
With any problem it can be HW or SW, flashing the ROM will either fix it, showing it was a SW problem or won't showing it's a HW one. The HW ones, unless you know how are not worth trying to fix if the phone is in warranty.
Gav.
Meaning for the SW case I have to get myself into the ROM flashing thing...I didn't do with this one ever...
Have to read all about it ha? and ...oh don't know what to do.
Can you forward me the direct link for the most actual ROM? Hope to get it well.
Thanks Gav.
some keys i have to press super hard, other keys i tap and it types the key like 3 times
like when i press a
it types
aaa
and im like wha?
i am still under warranty, should i just put original stock rom back on and ask them to repair it or try and get it switched out for a vogue 0.o
I have a similar problem on my device. Is this a known problem?
Ditto here, the Function key has to be pressed hard, and some keys in the first row are acting up as well, but primarily the Q key.
I'm not sure that this has been officially acknowledged by HTC or any providers but it seems to be a widespread issue for end users.
While the "hard presses" for Function, Q and P seem to be a physical problem many users have reported that using the following CAB fixes the duplicate entries.
The CAB is being provided by UTStarcom and be downloaded at the below page.
http://handsets.utstar.com/phone_downloads.aspx?bid=89&cid=1&mid=287&carrier=Verizon Wireless
Direct link to the CAB.
http://handsets.utstar.com/downloads/XV6800 QWERTY Keyboard Fix 1-9-08.zip
This is deff a problem. My phone does the exact same thing as OP.
I press a and it types it three times. This is the only key that this happens on.
I didn't realize how bad the keyboard was degrading until yesterday, when my Mogul was replaced. For me, the ./0, y/1 and function key were the worst offenders. The unit was swapped because the usb port broke. The port failed because it's a really cheap design, 2 pins broke off . The rep in the repair center insinuated that it was a really common issue, she didn't even look at the port when I explained the problem. On the plus side,I got rid of the dreaded white spot and my keyboard works well again, but for how long? The keyboard, screen and usb port problems are all common complaints on this board and others. What I surmise from this is that HTC makes a pretty crappy product! When this phone is retired in a year or so, I'm hopeful that I'll be able to replace it with a non HTC/non Windows Mobile (or whatever MS calls it next). Every time I use my phone, I wonder if it be wonderfully helpful tool this time, or a frustrating pain in the ass? Unfortunately, the later happens all too often!
the 0ne said:
I'm not sure that this has been officially acknowledged by HTC or any providers but it seems to be a widespread issue for end users.
While the "hard presses" for Function, Q and P seem to be a physical problem many users have reported that using the following CAB fixes the duplicate entries.
The CAB is being provided by UTStarcom and be downloaded at the below page.
http://handsets.utstar.com/phone_downloads.aspx?bid=89&cid=1&mid=287&carrier=Verizon Wireless
Direct link to the CAB.
http://handsets.utstar.com/downloads/XV6800 QWERTY Keyboard Fix 1-9-08.zip
Click to expand...
Click to collapse
These cabs dont necessarily fix the hardware keyboard issues. It fixes the old issues of the function button always being on in certain applications.
The issues that people are having is just wear and tear. The XV6800 has a cheap build.
hi guys,
same here, when i type "a" either doesnt do anything or it gives me a duplicate of 3 a's. and that started happening since i upgraded to dcd 3.2.0 an on.
also when i switch to landscape mode it sometimes writes an H or Y or P. don't know if it is OS related or hardware but it is a brand new phone and i never recall having this before going to dcds greatest 3.2.X.
edit: also i've been using quickmenu ever since 3.2.0 because of the x-button issue so i was thinking is any of you using quickmenu too?
fn key problem
So I guess many people have this "hard press fn key" issue. Annoys me a lot, especially with password sites where I cannot see the entry. Would this justify replacement from spring, i have full insurance?
[email protected]$ said:
These cabs dont necessarily fix the hardware keyboard issues. It fixes the old issues of the function button always being on in certain applications.
The issues that people are having is just wear and tear. The XV6800 has a cheap build.
Click to expand...
Click to collapse
I don't really think it's a hardware degradation issue. This is because there is no gradual degradation. If it were I would think just a few keys would start acting this way and then eventually a bunch of them would. With me I just all of a sudden noticed one day that all my keys were acting wonky. I think it was after a ROM flash but I can't recall any specific one that broke it (I change the ROM more often than I use my keyboard I think haha).
The CAB seems to help a little. I still have to take more care in typing than I used to but it's better than having so many repetitions of the same key.
unL33T said:
I don't really think it's a hardware degradation issue. This is because there is no gradual degradation. If it were I would think just a few keys would start acting this way and then eventually a bunch of them would. With me I just all of a sudden noticed one day that all my keys were acting wonky. I think it was after a ROM flash but I can't recall any specific one that broke it (I change the ROM more often than I use my keyboard I think haha).
The CAB seems to help a little. I still have to take more care in typing than I used to but it's better than having so many repetitions of the same key.
Click to expand...
Click to collapse
I still say it's a hardware thing. Because if it was the software / ROM you would just be able to hard reset and your keyboard would be back to the state it was before.
My keyboard has issues with the E,O,H,Function Key, Space Bar, and the L.
It's something we will have to live with or just return our phones for a new one and wait for that one to wear out.
Just like the spots on the screen, loose stylus and so on. The 6800 was a bad build for HTC.
I Did Not Typs0r That! I Did Not Typs0r That!
ya well. it is definitely hardware. spoke to 4 co-workers with same company issued phone. one of them still has the stock rom on it, lol.. anyway
all now reporting this same issue.
i mean i was able to use my keyboard 2 months ago, and now i can't at all. its like i have a fat vogue minus 64 megs of ram. i mean i really got used to just using the on screen one.
i gotta figure out how to get stock rom back on so i can bring it to verizon and demand... satisfaction! only prob is nochem said something about it bricking your phone after putting radio 3.39 on it
torankusu said:
hi guys,
same here, when i type "a" either doesnt do anything or it gives me a duplicate of 3 a's. and that started happening since i upgraded to dcd 3.2.0 an on.
also when i switch to landscape mode it sometimes writes an H or Y or P. don't know if it is OS related or hardware but it is a brand new phone and i never recall having this before going to dcds greatest 3.2.X.
edit: also i've been using quickmenu ever since 3.2.0 because of the x-button issue so i was thinking is any of you using quickmenu too?
Click to expand...
Click to collapse
Hmmm.... anyone go back to an older rom to see if this resolves it. if it does, i must throw away everything i know about electronics.
My gift to the WORLD!
keyboard fixed.
wow it was the software.
i built a rom without the htc diamond keyboard and it works fine now.
wtf? but im happy, keyboard is working normally
hummm... I have problems with the "Q" and the left softkey, I have to press them hard...
keyboard failing on Telus P4000
I got the same problem with my Telus P4000..
I think this is how I ran into this problem ...
I had radio 3.39 and dcd 3.1.2 at the time ...
I then decided to upgrade to radio 3.42.30 and another OS ROM (version I dont quite recall.)
That is when I ran into this issue with the keyboard.
So I went back to dcd 3.1.2 (kept 3.42.30 radio)
Same problem.
So i decided to revert back to stock ROM on TELUS (2.13) and radio 1.32
Still having this issue... I hope I do not have to bring in my phone to have it repaired. It will be the second time I bring it in
Flashed yesterday to DCD3.2.3 which uses the same keyboard driver as 2.1.4 (according to the changelog).
My keyboard was wonky as hell before this flash unless I installed the fix and even with the fix it would sometimes mess up. With the new ROM (and old driver) my keyboard works almost flawlessly without the fix installed.
Still everyone thinks it's hardware-related but it definitely showed up all of a sudden with a flash months ago and it disappeared just as quickly (for me anyway).
If you have keyboard issues maybe try the new ROM and see if you have a successful fix like I did.
definitely software, i should make a youtube vid to show it.
loaded up the stock rom to bring back to verizon to return saying keyboard was all quirky and i was standing there and everything was fine. im like what the hell?
what the hell brah?
ok so here is the instructions that fixed it for me:
restored stock rom
tested keyboard to see it working fine
flash it with the newer roms with radio 3.39
everything seems fine.
i can't explain it but it works.
my Problem possibly due to environment fluctuations: Heat-Cold-Humidity
jigjiggidy said:
I got the same problem with my Telus P4000..
I think this is how I ran into this problem ...
I had radio 3.39 and dcd 3.1.2 at the time ...
I then decided to upgrade to radio 3.42.30 and another OS ROM (version I dont quite recall.)
That is when I ran into this issue with the keyboard.
So I went back to dcd 3.1.2 (kept 3.42.30 radio)
Same problem.
So i decided to revert back to stock ROM on TELUS (2.13) and radio 1.32
Still having this issue... I hope I do not have to bring in my phone to have it repaired. It will be the second time I bring it in
Click to expand...
Click to collapse
Ok... after I went back to TELUS stock, i then proceeded to flash up to dcd's latest at the time: 3.2.3 with 3.42.30 radio. Keyboard issue was still there ... So.. where to go from here right ...
Well, I recalled that I began having this issue not long after flashing 3.42.30 RADIO i think it was initially. If i recall correctly, it was not immediate. I left to go camping for 4 days and my battery died .. So I left the phone off for most of those 4 days. When I got back from camping, that is where the keyboard issue began. Note: It did not get wet, but it obviously gets damp at night. My thought: phone off for extended amount of time in damp environment, somehow affected the keyboard. I don't know how, maybe some sort of rusting of sorts due to the hot/cold/humid fluctuations inside the tent (estimated environmental fluctuations>15-30 celsius with 60-90%RH). Reason I say this is the following:
I decided to pass my fingers accross the keyboard on every buttoms back and forth with a decent amount of force. Idea being that I could maybe create enough friction or force to disrupt whatever is causing the issue under my keyboard .. I did that for a bit. And my keyboard is working better. Not perfect, but I would say 90%. I barely notice it now ..
Thanks for bringing this thread up. I have beeen getting a few missed keys, and in particular, the Fn key has been flaky. Either not working or double pressing so the Fn light comes on and locks.
So, when I heard others having the same issue, a short while back I sprayed the keyboard with contact cleaner. All better now. Now the typing mistakes are all my fault, not the keyboard.
If you try this, use a plastic safe cleaner. I used Caig Pro Gold.
Dear who reads this ,
Using i-mate K-Jam G3 Unlocked (never locked)
SPL 2.16
official final i-mate k-jam rom and radio (Arabic Rom)
my wizard have been giving me a headache ever since i bought it , the problem is seriously that i cant identify nore overcome the following error ...
If screen was fully pressed for over 30 seconds (example in pocket or in cover and yes the screen is off then!) the device hangs. so i am litteraly living with a device that needs to breath!
lately i changed to the WWE version of the rom and to my surprise the problem disappeared only to a different kind of problem ... the device freezes if i had vibration on and recieved a call that i didnt pick up in 10 seconds.
so an unofficial service center (no official ones near) could not diagnose the erlier error but thought it might be a buffer issue related to rom (despite i tried to reproduce the problem on a friend's device but faild).
yet they managed to refaire the new problem (vibration causing a freeze) in WWE upgrade to faulty battery that loses connectivity apon the shake (when i reinstalled Arabic version the problem was solved so i guess that too is not the case!)
now i managed to upgrade to unofficial roms but what i hated the most were taking the transcriber application out (which i heavily rely on!) , keyboard issues (both arabic and english) or tried to apply HTC touch flo mechanism which is buggy compared to spb-plus' (which i prefaire) and would prevent it (spb-plus that is) from working.
now if anyone could just diagnose my problem with the Arabic rom screen issue ? or even note me if i realy need to change the batteries (they try to convince me that the type has been legacied and they wanna sell it to me for a fortune) ? or that i have a faulty hardware and should throw the thing ? i would appreciate it .
thanks in advance