Qtek 9000 – one but very frustrating problem - JASJAR, XDA Exec, MDA Pro General

Hi people!
Problem with the 9000th is the following:
After installing yesterday the SPB Pocket Plus 3.1.2 app my device began to hopelessly hang every time on “switch on”: white screen, collage. I’m dead tired to soft reset it each time.
And this morning something terrible happened. I found the device not breathing (both BT and cell network side diodes weren’t alight), “switch on” button didn’t react. Just after plugging to the charger the device started to load in boot safety mode. After that same hanging continued.
Yesterday night the battery was charged to 80% and this morning I found it at 2%.
I made a back-up and now ready for the operation.
Is there a clear solution for my case? Do I need to take the device to morgue (SC) or could I try to operate it in home conditions through hard-reset and installing later ROM version?
Please advise!
Thanks in advance.
Qtek 9000
Rom version: 1.13.64 WWE
Rom date: 09/30/05
Radio version: 1.03.00
Protocol version: 42.36.P8
ExtRom version: 1.13.151 WWE

It sounds like your device hung and rather than just switch off, it kept running, draining the battery.
You should definitely upgrade the ROM - it's easy to do and you can get the files from the ftp site here or from myqtek.com but I wouldn't have thought your device is broken.
Upgrading the ROM is really easy but will wipe your device so I hope you had your info sync'd!
Either way, everyone on here can usually sort any woes you may have
Oh, and welcome, btw
Lordsmiff.

Thanks for a valuable advice.
Ok, I will consider an upgrade, though people at our domestic qtek-mobile forum do not advise to upgrade the ROM saying that in many cases of upgrading to 1.30.70 from AKU2 the device died completely.
Syncing is another issue but not for this time :wink:
And thanks for a warm welcome
Nik

OK Nik got your problem last week even after the rom update. Basically I was never able to run properly Spb Pckt + on my qtek 9000.
I thus decided to use Ilauncher for a while and now definitely turned to Resco Today Plugin whic is the most proficient task manager, even though it is poor in options and aesthetics. I made that choice combining it with magic button to close apps and I'm pretty set.
Moreover, Resco saves 45% more memory than any other launcher......
Now you now...
Cheers
T

Related

SPV M1000 Resets completely for no reason..

Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris
Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.
dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin
High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse
SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards
djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!
Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:
To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it
To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.
i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?
MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY
guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on
Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.

T-Mobile MDA Compact prob when receiving calls?

Hello,
I have a T-Mobile MDA Compact (UK) that I got several months ago. The details of the device are:
ROM Version: 1.01.00 WWE
ROM Date: 10/21/04
Radio Version: 1.00.10
Protocol Version: 1337.36
ExtROM Version: 1.01.128 WWE
Firstly I havent; installed ANY software on this, apart from whats already on it and I have given it a hard reset (re-installed everything) once and the problem
still occurs.
=== THE PROBLEM =========
This doesn;t happen everytime I receive a call, but it happens often enough to become very annoying.
If I receive a call from someone at a certain point and then after the conversation I press the red hang up button the phone screen loses its little "X" in the
top right of the screen. This then prevents me from leaving the phone call screen.
Press the red hang up button again or holding it down doesn;t return me to the today screen neither, Ive tried pressing every combo of buttons the the thing and
it stays on that screen.
To fix it I have to do a soft reset and reboot the damn phone, which is annoying.
It was happening a lot before I done the hard reset, after I reset it didn't happen for a while so I thought it was fixed, but its started doing again now... and
doing it too often for my liking now.
The only thing I have done is install a new theme... could it have anything to do with that? If not what could it be?
T-Mobile UK havent released an update for the MDA Compact yet, but there is one on the german T-Mobile site... but I dont want to risk installing that... or could
I?
Any help you can give will be appreciated.
Thanks
Steve McKeogh
I've seen a number of probs with different Compacts but never heard of that one before. It's not something I've experienced on my own one either, which leads me to think it may be a fault on your handset. I have something similar when I use my camera occasionally but I put that down to mucking around with software updates, but if you haven't changed anything I'd go with a fault. It can go for repair under warranty, which means they'll probably do a complete software upgrade or exchange the unit, so make sure all your important stuff is backed up before you do.
I tend to agree with the Bulletman. I had the exact same problem with 2 brand new xda IIi's and returned them (o2 not happy!). i did however find that when I installed SPB pocket plus 3.0 , which does shut down the phone dialler/application properly, that that problem was resolved.
Still I concur that it's most likely a hardware issue as I still had poor reception, poor call quality and consequently lost calls! Get it repaired or replaced if you can. My current MDA Compact never does this and it has all the original Rom and software on it, but works flawlessly, hence I've never upgraded.
If it ain't broke why fix it?
i noticed your rom is 1.01, ever throught of upgrading to 1.12 WWE?

imate rom, some issues found...

Hi folks,
After upgrading my O2 exec to the imate rom i've found the following issues:
1. Alarm sounds don't repeat (built in app).
2. Pocket weather plugin doesn't always show up on the today screen.
3. The order of items/plug-ins on the today screen changes by itself.
4. SPB Backup, when set to only backup on ac power, doesn't backup even though the device is on AC power.
5. Pocket MSN hangs on close.
6. Unplugging the USB cable will cause my PC to reboot itself (very rarely).
7. Phone dashboard plugin doesn't always show up on the today screen.
These are all issues that didn't exist with the previous (O2) rom so i'm assuming they are imate rom related. Has anyone else experienced these, or similar?
Thanks
hi
i agree with u on the alarm thing and the today plugins
no problem with messenger and havent used spb backup on ac power yet
but i think the major problem other than alarm is the crappy camera software they have included in this rom ..i mean it sucks big time it over exposes all fotos
instead of a rom upgrade eliminatinf old problems, this one adds some more seriuos ones
btw...dont mind misspellings ..using jasjar to post while watching frasier
ah, i forgot the camera... Yes, sucks big time!
I guess we have to keep in mind this rom was leaked and probably isn't the final release candidate. I upgraded knowing that O2 will almost certainly release their own rom upgrade sooner or later and i will no doubt apply that one too.
I would appreciate it if you could check spb backup. I have mine set to backup at 7am but only on AC power, and to soft reset afterwards.
yeah spb backup on ac power is a NO go here aswell!
although it works on my friends kjam
im waiting for o2 rom update.. had that one before this imate rom!

Start on O2 Exec

Hi, this my first ever thread.
Recently, I have bought a used O2 Exec but running on Dopod ROM (ver 1.30.111 WWE date 04/06/06), Radio ver. 1.11.00, Protocal ver 42.45.P8, ExtROM 1.30.230 WWE.
The device runs on Windows Mobile 5 and everything seems to be stable until the battery level falls below 55%. The screen suddenly becomes blank and the device shuts down by itself. When I press the power button it would boot up to Dopod logo then the Microsoft Windows Mobile and it finally shuts down. Even if I remove the battery and placing it back, pressing the power button would only reboot up to the Microsoft Windows Mobile, then shut down. I could only reboot when I plug in the AC power adapter.
Sometimes it even happens even battery level at 70%!
This problem occurs on the first day I bought the device from an XDA-developer member in Subang Jaya, Malaysia. When I request for assistance he suggest I refer to this forum.
I would be grateful if someone can help me out to resolve this issue. I am only using standard software (no third party) so eliminate possible software conflicts. I believe the battery could be the culprit but I have no resources to verify this.
Thank you
Forum is full of posts like yours. The problem is in the battery. You have to get a new one.
TQ tailazoom for ur info
based on my experience,,,,, 100% caused by battery issue.
plz change battery ASAP due to it maybe damage your hardware.
thanks
Hi,
Same thing happened to me - bought a new battery - problem solved.
One point I think you must buy the proper OEM battery like this one here:
http://www.mobilefun.co.uk/product/7857.htm
Regards
Matt

Hey

Hi guys i wasnt quite sure where to put this thread but finnaly decided this forum was fine. I am sorta a newbie but have been reading loads. I think this website is awesome and i will probably donate!! Anyways i have been having a problem with my phone . It is a T mobile MDA Vario Uk IPL 1.06 and SPL 1.06 and WM5, OS 5.1.70 (if that matters)it died, i went to the tmobile shop they sent it to thier place but it came back unfixed. Anyway to make a long story short i turned out to be the charger but now a week back i have got it up and running again!! But when it freezes as it does everynow and then i have no choice but to take the battery out. When i turn it back on the date and time has gone back to November 2005! It does not do this when i turn it off by holding down the power switch. It also loses some tasks i have made . But wierdly not all the tasks. For example i had 4 tasks i took the battery out , when i restarted it the date went back to 2005 and only 1 task remained!. Is there some other way to put it of that i dont know about when it is frozen? Or am i just doomed to keep changing the date!
Thnak you very much for your replies and your time in advance.
Are you trying to soft reset the phone first? Are you trying to turn the phone all the way off? Removing the battery should be a last resort approach.
Here's the deal...
You can stave off a lot of these kind of memory/freezing problems in the future by loading some kind of RAM indicator (QuickMenu has a built-in one, can manage running programs, and gives you a Windows desktop-style start menu for programs instead of the dumb folder avalanche) to let you know you have too many programs running, and you need to do a soft reset every once in a while, or at least hibernate it periodically (you can do this from QuickMenu), just to jog it clean. It would also be wise for you to load a temporary file cleaner to clear out your temp files every once in a while...you'd be shocked how much crap piles up under the OS when you're not looking.
Lastly, since you might end up really losing some important data, I'd recommend getting DotFred's PIM backup tool and loading it on an SD card in your phone, and configure it to back up your phone regularly (like once a day at 2 am, for example). As long as the phone's left on, it'll do that for you, and if your phone really craps the bed, at least you'll have your contacts, meetings, and other info safe and sound.
Also, in the future, please add the info on your phone to your sig, so you don't have to repeat yourself 8,000 times, and you might want to try more descriptive titles for your topics than "Hey," unless you like being ignored...
Thank you Myrddin Wyllt but what did you mean by hibernating it ? do you mean just pushing the on/off button quickly so the screen goes of? oh yeah and thank you for all the advice on this forum i shal procede to do that now! Thnak you again
Yep i have done that now
upgrade your OS to at least WM6.
When I got my phone it had WM5 on it, and it used to lock up or spontaneously soft reset at least once a day, even though I soft reset it regularly. Since I upgraded to WM6 I no longer have these lockup problems.
thank you i was thinking about upgrading but wasnt sure! About the battery thing i just found out about the little hole on the side. I think this solves the problem . But about upgrading will it make my phone slower or take up precious memory or something? And the big question which one?? Also some apps i would like to have require .net framework 2.0. I tried installing it on my phone on the storage card , i had about 50mb free but it still said there is not enough space and told me to clear up space and start again! will upgrading my rom also solve this problem? Is WM6 just like WM5 what are the differences i am a beit of a newbie here! You might have to treat me like a child on this one!
Also i was wondering out of the 47.4mb internal memory of the MDA Vario how much is used by the system and how much crap have i got on? Also if i use "clear storage" then will it also get rid of programs i have installed on my memory card and i have unlocked my phone. Will it re-lock it and return the old crappy t-mobile themes?? (i have spb moble shell atm)
Thank you in advance!

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