Database Users

T-Mobile MDA Compact prob when receiving calls?

Hello,
I have a T-Mobile MDA Compact (UK) that I got several months ago. The details of the device are:
ROM Version: 1.01.00 WWE
ROM Date: 10/21/04
Radio Version: 1.00.10
Protocol Version: 1337.36
ExtROM Version: 1.01.128 WWE
Firstly I havent; installed ANY software on this, apart from whats already on it and I have given it a hard reset (re-installed everything) once and the problem
still occurs.
=== THE PROBLEM =========
This doesn;t happen everytime I receive a call, but it happens often enough to become very annoying.
If I receive a call from someone at a certain point and then after the conversation I press the red hang up button the phone screen loses its little "X" in the
top right of the screen. This then prevents me from leaving the phone call screen.
Press the red hang up button again or holding it down doesn;t return me to the today screen neither, Ive tried pressing every combo of buttons the the thing and
it stays on that screen.
To fix it I have to do a soft reset and reboot the damn phone, which is annoying.
It was happening a lot before I done the hard reset, after I reset it didn't happen for a while so I thought it was fixed, but its started doing again now... and
doing it too often for my liking now.
The only thing I have done is install a new theme... could it have anything to do with that? If not what could it be?
T-Mobile UK havent released an update for the MDA Compact yet, but there is one on the german T-Mobile site... but I dont want to risk installing that... or could
I?
Any help you can give will be appreciated.
Thanks
Steve McKeogh

I've seen a number of probs with different Compacts but never heard of that one before. It's not something I've experienced on my own one either, which leads me to think it may be a fault on your handset. I have something similar when I use my camera occasionally but I put that down to mucking around with software updates, but if you haven't changed anything I'd go with a fault. It can go for repair under warranty, which means they'll probably do a complete software upgrade or exchange the unit, so make sure all your important stuff is backed up before you do.

I tend to agree with the Bulletman. I had the exact same problem with 2 brand new xda IIi's and returned them (o2 not happy!). i did however find that when I installed SPB pocket plus 3.0 , which does shut down the phone dialler/application properly, that that problem was resolved.
Still I concur that it's most likely a hardware issue as I still had poor reception, poor call quality and consequently lost calls! Get it repaired or replaced if you can. My current MDA Compact never does this and it has all the original Rom and software on it, but works flawlessly, hence I've never upgraded.
If it ain't broke why fix it?

i noticed your rom is 1.01, ever throught of upgrading to 1.12 WWE?

Jam "there is no bluetooth hardware installed on this d

Hello, i just got a Jam 128 MB ram. i noticed that the bluetooth icon is grey, when clicked it says "there is no bluetooth hardware installed on this deice". so i decided to check for a new rom, however since its a secinf hand device, (What i can afford) i dont have acces ti imate's updates, so i was wondering if someone can help. I searched the forum only to reach a dead end. if anyone happens to know what i might do, or if this is a common problem or i am in serious trouble, please let me know.
Thanks in advance

Re: Jam "there is no bluetooth hardware installed on th
first_major said:
Hello, i just got a Jam 128 MB ram. i noticed that the bluetooth icon is grey, when clicked it says "there is no bluetooth hardware installed on this deice". so i decided to check for a new rom, however since its a secinf hand device, (What i can afford) i dont have acces ti imate's updates, so i was wondering if someone can help. I searched the forum only to reach a dead end. if anyone happens to know what i might do, or if this is a common problem or i am in serious trouble, please let me know.
Thanks in advance
Click to expand...
Click to collapse
That is indeed a rather common problem, but don't worry - the hardware is not defective, it's just that the software gets confused sometimes.
My Magician had the same problem. I found that when too many programs were trying to initialise themselves at boot time (soft reset), the Bluetooth software timed out and got confused. The main culprit was MS Voice Command, which takes ages to initialise. If you have that on your Jam, let me know, and I'll describe a trick to avoid loading it at boot time.
Other potential candidates are huge Today plug-ins. If you have any such, try disabling them. However, it may happen that your Bluetooth stack is so confused that it needs a hard reset to get back on its feet - I can't prove it, but I had the feeling that on my Magician the Bluetooth hardware and Bluetooth stack states had become out of sync, and not even a soft reset could get them back into agreement.
Anyway, a hard reset always cures the problem. Just be careful with what programs you install!
Cheers
Daniel

Thanks for the quick and informative reply.
to mention, i have tried both both hard and soft reset with no luck.
ill try diabling some plugins and others. however in my case even in a soft or hard reset it dosent work, i think i need a new rom. what do u say.
my current is
1.12.00 WWE
Radio 1.12.10
ExtROm 1.12.167 WWE
do these versions mean anything?

first_major said:
Thanks for the quick and informative reply.
to mention, i have tried both both hard and soft reset with no luck.
ill try diabling some plugins and others. however in my case even in a soft or hard reset it dosent work, i think i need a new rom. what do u say.
my current is
1.12.00 WWE
Radio 1.12.10
ExtROm 1.12.167 WWE
do these versions mean anything?
Click to expand...
Click to collapse
Are you using the new bluetooth stack?
I updated my ROM from 1.01 to 1.12 yesterday and I got that message once after I installed the new stack but everything still works fine.

am sorry, but how can i know what bluetooth stack i am using?
can u send me a the stack or patch or any file i might need?
Thanks in adavance

first_major said:
am sorry, but how can i know what bluetooth stack i am using?
can u send me a the stack or patch or any file i might need?
Thanks in adavance
Click to expand...
Click to collapse
The new bluetoth stack, the daddy, the Pope Jon Paul etc is here
http://forum.xda-developers.com/viewtopic.php?t=33532
It'll change your life.

thanks just downloaded it and installled it. it shows a new BT icon on the top, but still didnt solve my problem.
is there any place to redownload the rom u r using, maybe the rom i am using is installed corrouptly.

first_major said:
thanks just downloaded it and installled it. it shows a new BT icon on the top, but still didnt solve my problem.
is there any place to redownload the rom u r using, maybe the rom i am using is installed corrouptly.
Click to expand...
Click to collapse
So you get an error message. After that, does the Bluetooth work at all?
What have you tried doing to test it?

nope, it dosent. it just gives the message and u have to press OK. when u do so, nothing changes, bluetooth still grey and off.

first_major said:
nope, it dosent. it just gives the message and u have to press OK. when u do so, nothing changes, bluetooth still grey and off.
Click to expand...
Click to collapse
When did this start? What did you install?

didnt install anyting, i just bought the device. USED (what i can afford for). i think i need a rom

first_major said:
didnt install anyting, i just bought the device. USED (what i can afford for). i think i need a rom
Click to expand...
Click to collapse
Can you take it back to where you bought it? Was it made clear that bluetooth wasn't working before you paid?
Back up your data and try a soft and hard reset.

i dont think i can do that, anyways take a look at this, i think its a rom issue. all i need is a rom/patch. but i dont have access to imate site.
http://www.expansys.com.mt/forumthread.asp?code=I-MATE_JAM&thread=535
all i need is the rom

Have you tried this?
Workarounds are to perform a soft reset or switch in and out of flight mode.
Click to expand...
Click to collapse

first_major said:
i dont think i can do that, anyways take a look at this, i think its a rom issue. all i need is a rom/patch. but i dont have access to imate site.
http://www.expansys.com.mt/forumthread.asp?code=I-MATE_JAM&thread=535
all i need is the rom
Click to expand...
Click to collapse
Hm - I m not so sure about this. Your ROM is already newer than everything the people had in the thread you linked to - that thread is mainly from April 2005, and people there talk about 1.03 ROMs, whereas you already have 1.12. And the 1.12 does not have any known issues with Bluetooth.
I am surprised that a hard reset won't work. Try the following: remove the main battery and leave your Jam like that for one night. This will drain your backup battery, and really resets *everything*. The next day, put the battey back in. Go through the normal setup procedure, but do a soft reset immediately before it starts installing programs from the Extended ROM (i.e., within three seconds after you tapped the display after it says "tap display to continue"). This makes sure you will have a really clean and virgin Jam.
If your Bluetooth still does not work after that, I am afraid you have a defective device.
Cheers
Daniel

tadzio said:
[Try the following: remove the main battery and leave your Jam like that for one night. This will drain your backup battery, and really resets *everything*.
Click to expand...
Click to collapse
Even when mine was new, removing the main battery for less than a minute reset everything.
I'm not the only one either. :?

27 said:
tadzio said:
[Try the following: remove the main battery and leave your Jam like that for one night. This will drain your backup battery, and really resets *everything*.
Click to expand...
Click to collapse
Even when mine was new, removing the main battery for less than a minute reset everything.
Click to expand...
Click to collapse
Then you have a defective backup battery. I would still advise first_major to leave his device without battery overnight - there's a chance that this may help, and it's certainly worth a try before giving up on the device.
Cheers
Daniel

O2 Mini Restarts Randomly

Hi
I bought Mini 6 months back, it was working fine,
but from a monthor so, I've been having this problem of it restarting (rebooting - ie it goes back to the O2 splash screen)anytime, even if its idle..
sometimes it won't for few days, sometimes thrice in one a min, and it has no specific pattern! I've no other softwares intalled on it either!
i have removed everythin from it..yet it is having the problem!
It doesnt harm anything but its really irritating when you are working and it restarts or when you turn it on you see it had tunred off and is restarting....
i have even tryed hard reset but even that dint work..
my ROM versin is 1.12.00wwe radio version is 1.12.00 protocol version is 1337.42 & ExtRom version is 1.12.920 wwe
PLease Help!
As i can't find any reason for it...

Did this start after a ROM update?

i never had a ROM UPDATE

Did you drop it by accident?
Have tried hard-resetting it (power & soft-reset), backup first
M

well cant say ihave dropped it or no...i guess it must have dont know
well i have tryed hard-restart many time but dint worked

enrique_x5 said:
Hi
I bought Mini 6 months back, it was working fine,
but from a monthor so, I've been having this problem of it restarting (rebooting - ie it goes back to the O2 splash screen)anytime, even if its idle..
sometimes it won't for few days, sometimes thrice in one a min, and it has no specific pattern! I've no other softwares intalled on it either!
i have removed everythin from it..yet it is having the problem!
It doesnt harm anything but its really irritating when you are working and it restarts or when you turn it on you see it had tunred off and is restarting....
i have even tryed hard reset but even that dint work..
my ROM versin is 1.12.00wwe radio version is 1.12.00 protocol version is 1337.42 & ExtRom version is 1.12.920 wwe
PLease Help!
As i can't find any reason for it...
Click to expand...
Click to collapse
Some body here help please.......My O2 mini has also the same config and am facing the exact problem for last month and a half......did no upgrade...tried everything....Help

Well come on guys any clue regarding this.... :roll:
As far as i remember i installed the new bluetooth stack available here on this forum...... Nothing else which i can say mite hav started sumthing.
rite now i only hav a pocketplus installed, which infact i'm usin since da first day.
See if ny one can help in this regard.

Do you still have warranty? If so give it a try.
Regards, M

have you tried giving it a hard reset yet??

Bowie said:
have you tried giving it a hard reset yet??
Click to expand...
Click to collapse
yup......did it..... no use.

rashtrapati said:
Bowie said:
have you tried giving it a hard reset yet??
Click to expand...
Click to collapse
yup......did it..... no use.
Click to expand...
Click to collapse
I encounter this before
1. restart randomly
2. hard reset randomly
3. phone receive no signal
later i found out all these symptoms was due to faulty battery packs. I have 3 battery, & 2 of it provides such problem. And these 2 are new batteries
amazingly my original battery still works fine thou it only last a day.
If your set still covered by warranty, send it back. Who knows you might have some battery pins problem instead of the battery itself or the mainboard itself is faulty.
Good luck

may be u r rite..... but i dont think so.....
i guess will have to submit it at the repair centre then

this happens to me also - the resetting just started a couple of months ago. I am using an xda mini, on which I did a bigstorage update last year some time.
I'm on rom 1.11 (date 3/14/05) and radio 1.11
Suppose I would like to update that some time, but... I've moved to Mac and my pc is all dusty! haha.
Anyway, I want to send the xdamini off under warranty, but I'm not sure if it will be a problem that I have Big-Storaged it? Should I try to clear the bigstorage and get it back to original state first, or will they not mind that it has a big storage rom version. I've got a couple of months warranty left.
thanks...

This may sound really basic, but I had similar problem with my imate jam, and it all came down to a loose battery cover. For some stupid reason the jam shuts off power when the cover is removed even before the battery is removed.
the clips on the back cover press against a contact which fires up the jam. My loose back cover was constantly cutting off power and then reconnecting. Just a thought.

P3600 buttons not working anymore

Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver

olfgti said:
Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver
Click to expand...
Click to collapse
Hi, I dont know what happened to your buddy, have you recently installed third party software? Anyway you can do an hard reset via the control panel under setting|system|
Hope this helps
[email protected]

Hi all,
OK I did a hard reset but it didn't work. Still no go :-(
The black coating is also peeling off. What a nice device.

mine just packed up too

more and more bugs are showing up every day passes... I somehow knew It would happen.. I don't think I'll take the risk of buying a p3600 through import without warranty after reading all these problems..
Good luck man

Trinity working well ..
KamaL said:
more and more bugs are showing up every day passes... I somehow knew It would happen.. I don't think I'll take the risk of buying a p3600 through import without warranty after reading all these problems..
Good luck man
Click to expand...
Click to collapse
While I dare not say my Trinity will be problem free, so far it has served me well. Everything is working as it should and the internal GPS has been enabled without a single problem. I'm on the test ROM (AKU3.3) and so far the performance is much better than my old Dopod 838 Pro (Hermes).
So far I have been very impressed with HTC built devices. A friend of mine's Dopod 838pro (Hermes) went into the pool accidentally, and it refuse to boot. After 3 days of intensive 'drying' it finally came back to life and it is working problem free until now.

alvinlim28 said:
While I dare not say my Trinity will be problem free, so far it has served me well. Everything is working as it should and the internal GPS has been enabled without a single problem. I'm on the test ROM (AKU3.3) and so far the performance is much better than my old Dopod 838 Pro (Hermes).
So far I have been very impressed with HTC built devices. A friend of mine's Dopod 838pro (Hermes) went into the pool accidentally, and it refuse to boot. After 3 days of intensive 'drying' it finally came back to life and it is working problem free until now.
Click to expand...
Click to collapse
Hehe, good to hear that....
I'm personally considering the hermes (TYTN) myself, because it's available here with warranty.. I hope the new ROM with AKU3.3 will improve it..

KamaL said:
Hehe, hood to hear that....
I'm personally considering the hermes (TYTN) myself, because it's available here with warranty.. I hope the new ROM with AKU3.3 will improve it..
Click to expand...
Click to collapse
My personal advise to you would be to test the 3G call on that device before you buy it. The only advantage the Tytn has over Trinity is:
1) Flash light & Macro Picture
2) Keyboard
3) Additional hard button (Messaging, IE, 3G call)

alvinlim28 said:
My personal advise to you would be to test the 3G call on that device before you buy it. The only advantage the Tytn has over Trinity is:
1) Flash light & Macro Picture
2) Keyboard
3) Additional hard button (Messaging, IE, 3G call)
Click to expand...
Click to collapse
The main reason I'm considering it is that i can buy it from here in israel with warranty, I don't wanna risk buying the trinity abroad.
I don't really care about 3G calls, I never use it, but 3G internet speeds aren't bad
the keyboard seems a big advantage over the trinity. The main advantage of the trinity is the small and pocket form factor, but unfortunately I can have it only by importing it

olfgti said:
Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver
Click to expand...
Click to collapse
did you get/find a fix?

drewy said:
did you get/find a fix?
Click to expand...
Click to collapse
No. It's @ HTC since 2 weeks
olfgti

ok cheers, if it's any help they have repaired mine twice for this issue. Originally it went in for the peeling paint, but while they had it the buttons failed the test so were replaced. Then when they bodged the repair and it went back again, again the buttons failed the test and they replaced again.
Then when I get the phone back...the buttons don't work! Incidently before they started repairing the phone I never had a problem with the buttons

Hi!
I know that this thread is quite old but I prefer to post in this thread rather than opening a new one (sorry if I am not doing well but I am new at the community )
Yesterday I was working on a P3600 and suddenly all buttons stop working. The irDA also did not work. I have left the phone all the night without the battery (I really don't know what I was trying to achieve ), and this morning the buttons (and the irDa) did not work yet. Now, after a hard reset, it seems that all is working as it should.
My questions are, why after a hard reset? (it seems to point out a software issue); is this problem related to the touch screen problem I've been reading about in the forum? (perhaps the cause is the same); and finally, is it likely to appear again?
Thanks in advance
ROM version: 1.15.412.2 10/23/06 (original one)
Radio version: 1.20.00.11
ExtROM version: 1.15.412.101

My D-pad select, down, right and OK have been getting steadily worse requiring more pressure to use. Mine isn't software related. Just sent it back today asking for the black peeling issue to be repaired as well.
I held out as long as I could hoping that any issues had been resolved by HTC. I'll post when I get it back.

Baxter said:
My D-pad select, down, right and OK have been getting steadily worse requiring more pressure to use. Mine isn't software related. Just sent it back today asking for the black peeling issue to be repaired as well.
I held out as long as I could hoping that any issues had been resolved by HTC. I'll post when I get it back.
Click to expand...
Click to collapse
did u get it back? my keys also stopped working..windows + ok + up key.
should i contact htc or e-tailer?

You will probably have to get return authorization through your retailer.
It's been about 2-1/2 weeks and no word from HTC. I emailed them today. I will be sure to post when I get it back regarding GPS Rom and peeling.

Just got it back - all pretty again. They replaced the bezel and switch board. Still has old rom but I am happy.

lobo0987 said:
Hi!
I know that this thread is quite old but I prefer to post in this thread rather than opening a new one (sorry if I am not doing well but I am new at the community )
Yesterday I was working on a P3600 and suddenly all buttons stop working. The irDA also did not work. I have left the phone all the night without the battery (I really don't know what I was trying to achieve ), and this morning the buttons (and the irDa) did not work yet. Now, after a hard reset, it seems that all is working as it should.
My questions are, why after a hard reset? (it seems to point out a software issue); is this problem related to the touch screen problem I've been reading about in the forum? (perhaps the cause is the same); and finally, is it likely to appear again?
Thanks in advance
ROM version: 1.15.412.2 10/23/06 (original one)
Radio version: 1.20.00.11
ExtROM version: 1.15.412.101
Click to expand...
Click to collapse
I've had the exact same thing happen twice now. Everything is going along fine and then suddenly all the keys stop working until I do a hard reset. The touch screen keeps going as normal. I haven't tested the IRDA but it appears that USB and active sync don't want to go either. A hard reset solves the problem but then I have to reinstall things which is annoying.
There must be other people out there with this problem. Has anyone come up with a solution?

I don't think, that there will be a fix...seems like a hardware problem to me.
I have nearly the same....the red and the green call buttons don't work properly!

For me they work immediately after a soft reset and then stop again within about 30 seconds. Hardware or software? it would appear to be software but I had the same issue using the official T-Mobile WM5 and still umder Black Satin WM6.....
think I'll flash back to official ROM and take it into the shop tomorrow!

[Solved] [Q] Screen Alignment Not Working Properly

Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?

ZaLiTH said:
Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?
Click to expand...
Click to collapse
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
For HSPL, look in the rom section and post in the right thread for help with that I guess.

captainstu72 said:
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Click to expand...
Click to collapse
Hmmm... I was really hoping that wasn't the case, I don't have money for repairs right now. But thanks for the insight.
captainstu72 said:
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
Click to expand...
Click to collapse
As I said in my opening post, I did search and found quite a few similar issues, but nothing exactly the same as mine.
captainstu72 said:
For HSPL, look in the rom section and post in the right thread for help with that I guess.
Click to expand...
Click to collapse
And yeah, I'll try there (again). Only reason I asked here was in case the problems were software related, and if so that was one part of my device that I couldn't change for some reason.

Well, since I can't seem to find any more helpful information, in the mean time I've ordered a new digitizer... Once it arrives, I'll replace that and see if that was the actual cause of my problems.

if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.

captainstu72 said:
if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.
Click to expand...
Click to collapse
Thanks, I do remember seeing that guide a while back and (ironically) thinking to myself "I hope I never have any need to do that"... And don't worry, I know what you mean; I'm at work as well. I don't have internet at home unfortunately, so at work is the only place I can really get online.

For the sake of anybody else that has the same problem as what I described here: replacing the digitizer worked perfectly for me, I got my phone up and running again last night. This would've all been done a lot sooner, but I was struggling to find the right screw driver to dismantle it (requires a Torx T5)...

awesome, glad you got it all fixed now