Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?
ZaLiTH said:
Hi all, I've been searching XDA-Dev for a while looking for someone with the same issue, and although I've found similar issues, nothing really helped much...
A few days back, my HTC Touch (ELF) started playing up a bit; the touch screen alignment was a fraction out, not too bad, just irritating. When I tried to re-align the screen (Start > Settings > Screen > Align), it showed the alignment screen with the + symbol. I went through the taps, and after the final tap it's supposed to go back to the 'Screen' settings window, but instead the re-alignment process starts all over again. It got stuck in an endless loop.
I thought a hard reset would fix it, so after backing up all my data I tried it. I still have the same issue, but now I can't get past the alignment screen during the initial device setup, so I can't use it at all..
Just to give a brief run-down, here is what I tried (in this order):
Re-align - No luck, got stuck in an endless loop.
Hard reset - still stuck at the alignment screen.
Re-flash Onyx 6 R10 ROM - same problem.
Try flash different ROM (Onyx 6 R11) - same problem.
Tried re-flashing HardSPL 2.28 - same problem.
Tried installing different version of HSPL (tried 2.26 and 3.10) - SPL doesn't change, problem persists.
I'm going mad trying to figure out what would cause this, I haven't dropped my phone or had it anywhere near liquid or large magnets, so I doubt it's a hardware problem. But at the same time; if it is a software issue, why doesn't re-flashing Onyx ROM fix the issue?
If somebody could help me with trying to get my HSPL replaced, that should either fix it or at least rule out one possible problem.
Anybody got some ideas...?
Click to expand...
Click to collapse
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
For HSPL, look in the rom section and post in the right thread for help with that I guess.
captainstu72 said:
Its hardware - your digitiser needs replacing. You can run msp_remotealignment which may help push it through.
Click to expand...
Click to collapse
Hmmm... I was really hoping that wasn't the case, I don't have money for repairs right now. But thanks for the insight.
captainstu72 said:
Better idea yet, use the search feature, there has been a few of these recently which have all teh information you would need.
Click to expand...
Click to collapse
As I said in my opening post, I did search and found quite a few similar issues, but nothing exactly the same as mine.
captainstu72 said:
For HSPL, look in the rom section and post in the right thread for help with that I guess.
Click to expand...
Click to collapse
And yeah, I'll try there (again). Only reason I asked here was in case the problems were software related, and if so that was one part of my device that I couldn't change for some reason.
Well, since I can't seem to find any more helpful information, in the mean time I've ordered a new digitizer... Once it arrives, I'll replace that and see if that was the actual cause of my problems.
if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.
captainstu72 said:
if you get stuck dissambling, theres the guide in the rom section I think - its very detailed and should help.
Sorry i couldn't be much use, Its hard to be when at work.
Click to expand...
Click to collapse
Thanks, I do remember seeing that guide a while back and (ironically) thinking to myself "I hope I never have any need to do that"... And don't worry, I know what you mean; I'm at work as well. I don't have internet at home unfortunately, so at work is the only place I can really get online.
For the sake of anybody else that has the same problem as what I described here: replacing the digitizer worked perfectly for me, I got my phone up and running again last night. This would've all been done a lot sooner, but I was struggling to find the right screw driver to dismantle it (requires a Torx T5)...
awesome, glad you got it all fixed now
Related
hi all, i bought a tytn at ebay, but
the after a short time of using the bottom buttons, they stop working.
touch screen and buttons on the side are stíll working, but the bottom buttons are dead.
sometimes after turning off amd turning on they are working for a short time again. a restart also helps to make them work.
but its not funny to restart every 10 minutes.....
it is an e-plus tytn from germany with wm5.
do u guys think that it is a hardware or a software error?
I seem to have this problem on and off myself and think it's related to either the rom on the phone or the radio rom but am not sure which. It seems sometimes I have this problem and it seems to come and go depending on what combination of rom/radio rom I have installed. If I was smart I'd find a combination that works well for me and stick to it but I always like to play with things so typically every day or two I'm reseting
yeah, i have the same problem.... i hate to restart the phone every now and then, but I need to figure this out sometime soon, or I'm gonna upgrade to WM6 to see if that solves my problem. lol...
did anybody else have an idea to solve the problem?
crutav said:
did anybody else have an idea to solve the problem?
Click to expand...
Click to collapse
http://cnn.cn/shop/8525tytn-flex-cable-p-1732.html
I opened up my tytn, to find out the problem, and I found a small crack in the flexcable mentioned above.
Before it was never opened nor did anything strange happen with it, so this seems to be yet an other production problem/fault..
More and more people seem to have the same problem, time to presure htc for a repair....
Ok for me this is too late, but all for the good cause.. will just order myself a new cable and try to swap it..
Any ideas where to get the flex cable these days? Not finding it at the link above and internet searches aren't panning out either.
FYI:
Just got back my HTC TyTN from service under warranty, sent for exactly the same problem.
The technician I spoke to directly said that maybe about 90% of the lower keys malfunctions are caused by the lower keyboard board behaving erratically and it is a well-known hardware problem.
A board replacement solved it, my TyTN is working perfectly again, they also replaced the stylus holding rubber (which was broken already from the early days) and, surprise, they upgraded my WM5 device (I had to revert everything to the initial versions before handing it to them) to the latest official HTC WM6 Rom. Even bigger surprise, although what I gave them was a WWE device, when I got it back they had upgraded it to the localized (official Greek) version. Life is good.
Anyways, seems the only real solution to this is a visit to the repair store, hopefully under warranty and reverted back to the original settings...
i have a mda vario 2 ( hermes) i've been installed a rom called hermes_wwe_3.62 Malina2d now phone boots up fine but the touch screen dose not work at all ! can anyone help ? .
To get pass the alignment screen i had to create a file on storage card " welcome.not" and that got me pass alignment screen.
now i am a newbie so please all the help would be appreciated i did have a look for file called touch.dll to replace it but could find one. ( as i read somewhere that might be the problem.
my ipl -1.04 & spl-2.10.01ipro
i really don't know what to do i have tried to re flash the rom no luck there.
all the hardware buttons work fine.
Not sure about that one. Why not post the question in the thread from where you got the rom? That name doesn't ring a bell.
If not try flashing the stock shipped rom, or the at&t stripped to see if the issue goes away. If it does go away, then don't use that rom.
cant really remember where i got the rom from as i the phone is my little sisters. do you have a link for the rom you suggested
My sig has the stripped rom, and the shipped at&t roms. You can also find some programs and my roms there too.
And to be safe make sure that hardspl is installed.
If that doesn't fix it, there might be a hardware issue.
cheers for your help. i am going to download one of your roms and pray that might resolve the issue . what the latest hardspl ? i thought 2.10 was the latest ? how do i tell what is the on i have installed on the phone ? Hardspl and spl are they the same thing ?
If you flash one of mine, flash the at&t rom first, that will straighten out any issues with the memory.
if you have 2.10olipro, your all set! spl (or hardspl) is the bootloader.
no luck still having issue with the touch screen wont wont work.
the touch screen used to work fine before. all this it just became very laggy so i decided to upgrade the rom , i went to thru a few roms.
any other idea ?
i must say i do love your rom everything is set out all nice and neatly shame the touch isn't working.
Thanks for the compliment on the rom!
Sounds like it has some kind of hardware issue. If your inclined to take it apart carefully (I haven't taken mine apart yet), you might be able to check all of the connections, and for dirt or anything that might be the issue.
I believe there are disassemble instructions on the wiki.
Maybe someone with more experience in taking the phone apart can chime in.
touchscreen issue
i m having the stupid touchscreen issue i have tried everything ( including disassembly and removing gasket but it still does not calibrate
starting to hate that phone
Sounds like Digitizer could be dead.... Need to replace the LCD and Digitizer if thats the case.
The trouble with this is there are a few different things that could be causing this and just replacing the LCD might not fix it.
Sounds like it could be though. If you are having trouble, DON'T do a hard reset until you have installed an app called "remote screen alignment", freeware off the net. It copies the alignment info to the PC so you can do a quick alignment using the PC instead of the buggered screen. Otherwise you'll be going in circles for ever without being able to get into the today screen.
Cheers...
actually i have hard reset the device
the trick is to put a file called welcome.not on memory card to skip first time alignment
i'll change screen and see if it fixes itself later
i ll use the phone as it is till then
new lcd
i changed the lcd it worked flawlessly for 3 weeks then bang! the bottom half of the lcd stop to work
i think that the ribbon on the lcd got damaged when i installed it on the hermes the fact that it needs to be turned 360 degrees during assembly cause the problem any thoughts from you guys????
Hi Guys, i have a strange Problem since a couple of days.
The touch HD turns itself off after some minutes. I have to take out the battery and put it back in, otherwise it will not turn on...
i have:
- deactivated automatic shut down in power settings
- deactivated today timeout
- tried hardreset
- tried another rom (currently dutties final)
no success :-(
i have absolutlely no clue what could cause this and how i can fix it...
help is highly appreciated.
hello there , actually maby its a virus or there is problem in SPL
Try to install again the SPL modified and tell me
best regards
ms4cah
unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.
Surrido said:
unlikely it has anything to do with SPL. it was fine for months, i had not flashed or installed anything.
it seams dead now by the way. i cannot turn it on again.
i also tried a new battery. it doesnt even charge, no light at the power button. nothing.
Click to expand...
Click to collapse
Sounds like a warranty claim
I am getting the same problem!! is there anything i can do to fix this? anyone figured out the reason?
I had this sort of problem.
The HD would hang, then switch off, then to get back on I had to remove the battery for a while. Sometimes it worked after a minute, other times I had to leave the battery disconnected for longer.
So I performed a hard reset and it switched itself off during boot (after successfully resetting).
Battery out for a while.
H/R once more. Again crashed during boot but not at the same point as previous.
Tried a different battery with a full charge - same result.
Tried to re-flash a "very popular" custom ROM with USPL. Got to 1% and error. This was because the HD had crashed..
Tried to flash the official HTC ROM and it got to 15% and error. HD crash.
So I have contacted HTC and they are sending a courier to collect it so they can take a look with a view to repairing it.
The last ROM I successfully loaded about 2 weeks prior to the start of my problems was a custom win mo 6.5 rom. As I couldn’t get it to a stable state - I couldn’t flash the official HTC ROM.
I’ve convinced myself it’s a hardware fault rather than any software damage..
Although I fear I’ll be in for some bad news.
mine too
Hi,
I have the same problem.
Mine was doing hard reset and after a day or two the same problem.
Now I cannot turn it on.
I will send it to htc...
Crossing my fingers.
I had the same problem with mine...
While turned on, it automaticly tryed to turn of, as if something was pressing the on/off buttom. Everytime that message for turning it off poped up and I just couldn't control the on/off button anymore.
I tryed everything and nothing worked. It really seemed a hardware and warranty claim issue. However, since I bought it abroad and it does not have warranty here in Brazil, I just decided to sell it (obviously warning the buyer about the issue) and to buy another one (which is working as a charm).
It is a hardware issue, for sure...
So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.
... I've the same problem...
Hi, I've the same problem. Do you have any solutions?
Nasher79 said:
So my HD has been away at HTC for nearly a week, and im currently tracking its return journey, due to land back here at some point this morning.
I have had no contact from HTC so its going to be a suprise as to whether anything has been repaired.
My hope was they couldn't turn it on at all - thus replacing the bits n bobs inside, replacing the main board containing my 6.5 ROM.
So for now im hoping "no news will be good news", but I will update this when I have it back.
Click to expand...
Click to collapse
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.
Mega75 said:
Hi, I've the same problem. Do you have any solutions?
Click to expand...
Click to collapse
Other than a Warranty repair, im afraid not. Try your best to get it back to HTC official software, then report it as no power / cant boot.
Nasher79 said:
Just recieved delivery. The service report states:
1. Diagnosis
2. Replace Main Board
3. Function Test
Result
Confirms it was a H/W fault and my "flashing" did not effect the warranty status. That may have been because they couldnt get far enough to confirm so.
Click to expand...
Click to collapse
Good to know, confirmed h/w issue
i simply deactivated automatic shut down in power settings as mentioned in the first post and unistalled a couple of new programs i had recently installed!!
Not quite sure which of the above worked.. but atleast for now it seems to be working fine!! the screen has not turned off by itself and i have not had to remove battery etc to get it to work again!
I'm not quite sure if the problem is properly fixed but it has been a few days since anything occurred!! so fingers crossed!!
mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79
iamdarren said:
mine was doing this last tuesday, each time i went into my pocket for it, it was turned off, then i hard to do the reset pin or remove the battery, it has been ok since, i just thought, maybe it was me, pushing it in my jeans i might be turning it off.
also using duttys popular 6.5 latest rom, i dont think its fair to blame his rom, as mines ok now, maybe i should reflash it again?? im still waiting for a new version to be released.... JESUS!!! just looked it up to r12, im on r9 .
oh no... no it not..... says to go here, and it will be released here and not on dutty throy???
http://htcpedia.com/forum/forumdisplay.php?f=79
Click to expand...
Click to collapse
FYI, Throy is releasing roms exclusively to HTCPedia now, so no future roms will be released on either XDA or www.duttythroy.com
wow!!! i never knew!!!! thats crazy as his own site duttythroy wont be used.
im getting it now, but only 11 when it says 12 is out, either way, i will still flash i love the roms, i will be sure to be on all the site, incase theres another change of heart??
anyway guys i will report if i noticed the shutdown thing happening again with the version. 4mins till downloaded.....
I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!
Nasher79 said:
I think theres a couple of different issues here. My own problem was due to faulty parts in the hardware itself. Absolutley nothing to do with any ROM, only reason I mentioned them was because of the invalid warranty possibility.
If your problem was ROM related, Im sure in the relevant ROM thread, there would be many people (everyone) with the same issue. Thats not to say that its not some sort of conflicting software you may have installed after the ROM flash.
Some simple troubleshooting steps:
1. Hard reset - If it still has a problem...
2. Flash Official HTC ROM - If still a problem...
Phone HTC.
All the best, hope you manage to get something to work for you. I know how lost I felt without mine!
Click to expand...
Click to collapse
Your exactly right. Some people experience similar symptoms which are rom related others have same problem which is hardware related. One can only be fixed by HTC as motherboard problem, other can be rectified by different means without having to send device back for repairs
Hi again,
Today I have received an sms from HTC service informing me that my HD has a circuit problem and they will fix it without any charge.
I have to wait.
Hey everyone, recently my hd2 touch screen stopped working, I'm not sure why it stopped responding but it will only respond by the physical buttons. The only thing I can do with it is turn it on and put it into sleep and or turn it on to the lock screen. I currently have android on it.
I searched around and found out that alot of people had the same problem as me and the only way to fix it is by sending it to HTC so they can replace the faulty screen. Now I'm going to try that but before I send it in I want to reset the phone back to original settings with WM 6.5 and remove the SPL. The problem is I am not sure how to do it, so can anyone let me know how I can do all that or point me in the right direction?
Appreciate the help
I had the exact same issue. I reset the phone multiple times and tried different roms from stock to modded, android to winMo 6.5 with no success. Your luck might be different, but the only way I was able to get my HD2's screen running properly was to have the digitizer replaced. I know it sucks, but at least you're not the 1st to deal with it.
Money2g said:
The problem is I am not sure how to do it, so can anyone let me know how I can do all that or point me in the right direction?
Click to expand...
Click to collapse
The right direction would be the search button. Just look for "Remove HSPL", "Uninstall HSPL" and you'll find plenty of results:
http://forum.xda-developers.com/showthread.php?t=611433
http://forum.xda-developers.com/showthread.php?t=623402
and you'll probably need this thread too:
http://forum.xda-developers.com/showthread.php?t=623283
One warning: please check whether you need a EU or TMOUS ROM before proceeding... Wrong ROM could brick your device, making things probably worse than they are...
Sincerely,
Mac
Awesome, another HD2 screen not working topic. We was seriously running low on these, Its not as if there wasn't enough or answer wasnt available already a million times over or we would have been in real trouble.
Installed IceCreamTosti HD2 ROM 0.9 worked well for a day or two then all of a sudden my screen would stop working when it went to sleep. I researched and found that there is an undervoltage script that could be causing this problem. So i deleted the script. Then it started happening again. Task29'ed, installed HyperDroid Gingerbread Xtreme to see if that would fix my problem, nope still happening. It works when it wants but the funny thing that if I get it to work, I can use it until I have to go back to the previous screen, then I would have to hit the power button to put it to sleep, unlock it for the screen to become responsive. I know it sound like a Digitizer problem but I was wondering if anyone has any other suggestions before I buy it.
Thanks!
read here http://forum.xda-developers.com/showthread.php?t=993787
I've already read that. Thanks
Im just seeing if it could be a Kernel problem or something of that sort.
I've had this problem on one of the ROMs i used, not sure which one since i didn't stay on it for to long.
After i flashed a different ROM it fixed it. This might seem like a lot of work but why not reinstall MAGLDR,
CWM & a new ROM. Maybe try RAFDROID HD. Yes i know its a really old ROM but its a goodie and this
would be for test purposes anyway. You can always switch back.
I read the mentioned thread before too and im sure it does sound like it happens but since it happened so
soon after you installed a new ROM it makes me think its the ROM, eventhough you tried to reinstall a
different one. Maybe you can make a backup of your SD card and repartition both your phone and SD.
PC10DaTruth said:
Installed IceCreamTosti HD2 ROM 0.9 worked well for a day or two then all of a sudden my screen would stop working when it went to sleep. I researched and found that there is an undervoltage script that could be causing this problem. So i deleted the script. Then it started happening again. Task29'ed, installed HyperDroid Gingerbread Xtreme to see if that would fix my problem, nope still happening. It works when it wants but the funny thing that if I get it to work, I can use it until I have to go back to the previous screen, then I would have to hit the power button to put it to sleep, unlock it for the screen to become responsive. I know it sound like a Digitizer problem but I was wondering if anyone has any other suggestions before I buy it.
Thanks!
Click to expand...
Click to collapse
After reading the other guys thread about the end key it does seem like a bad digitizer . i read other threads explaining your exact same issue . the only way to figure out if its ROM related is to flash the stock winmo 6.5 ROM . yes , i said it , winmo but thats the last resort before deeming something hardware related . if you tried the end key option , pressing really hard on the key , then i guess i would change tto winmo and try to see if it still happens then
I do have to admit it could just be coincidence and the digitizer went up but considering this happened
only a few short days after he installed a new ROM makes me feel that there is a possibility its the ROM,
or maybe even the partition he changed (if it applies) when flashing that ROM over. I still suggest to start
over from MAGLDR on, including repartitioning your phone to the proper needs of the new ROM to see
if it helps before doing something drastic like reverting back to winmo.
Thanks for the help everyone, opened the phone up. Was hard as hell! But I cleaned the dust on the contacts under the end button, still no luck. I bought a new phone. Going to get a digitizer down the road and fix this one, If anyone want to buy it just let me know.
You will get a lot more people to see your interested in selling the phone if you post it in the xda marketplace found here.
Just open a new thread there and post how much you would want for the phone. I'm sure people would be interested
especially when you can get a new digitizer off ebay for so cheap.
change an other rom,if the problem still exist,i am sorry to tell u that u should send it to fix the touch screen..