Related
Has this happened to anyone else? The phone works fine. But last night I went to plug in the charger and the Mini-USB port PUSHED IN. I didn't insert it forcefully either. So I look closer and see that it's *rattling* around in the bottom.
????
The phone still works but with no way to charge it and no way to connect it for data, this really sucks! Can this be fixed? I don't even know what size torx bit to buy, much less if I should even bother
Broken Mini-USB connector
The same thing happen with my 8125. I called Cingular and they eventually replaced my unit. I spoke with tech support and they agreed. During the next billing cycle, they incorrectly charged me almost $350.00, so I called customer service and they reversed the charge. My unit was less than a year old.
Be alert to possible being billed for the repair. Based upon my research into this problem, it is a known design flaw and should be replaced under warranty.
Don Brandt
Except that I'm a GoPhone account.... but I'll call them anyways and see what they say. Can't hurt. Otherwise I think I'll be plopping down the $$$ for a Hermes of some form.
There's a company called PPC Tech that can do the USB port repair for you.
http://www.pocketpctechs.com/main.asp?area=home
im going on my 4th phone same problem i dont know what it is but its starting to bother me each phone is only 90days old before it happens
hcirteidnaes said:
im going on my 4th phone same problem i dont know what it is but its starting to bother me each phone is only 90days old before it happens
Click to expand...
Click to collapse
I called that company up above, Pocket PC Techs. The lady was very nice, and she's discounting me on a shell change since they will have the current shell off anyways to repair the unit.
She said yes, the USB port issue is indeed common. I asked her what they do to avoid further repeated breaks. She said they use a USB socket that has a sturdier contact surface to solder to, and they warranty for 90 days. I suspect after they're done it won't break again with normal use.
They're in Fountain Valley, California... about a 45 min drive from me. She said if I bring it in the morning (their hours are 11am - 4pm M-F), they can fix the port and have it back to me with new housings in about an hour or so.
I'll report more if need be, but I strongly urge anyone with this issue to call or email this company, their act together. They do screen replacements and touch sensor as well. Also check out their accessories. Top notch stuff.
I got a similar problem,
The usb port went a bit dodgy and the usb plug had to be rested on something so it would charge but it wouldnt sync
This morning i plugged it in to charge it and heard a click inside and my phone wasnt charging so i unplugged it and the port came half way out and now i cant get it to charge and im on 18% battery :S
Ill get my dad to ring T-Mobile later and send it off for repair
I had the same problem. I contacted T-Mobile & they told me I would have to pay the $100+ (dont remember the exact figure) insurance deductable for a new MDA.
So I did some googling & found a place called Chicago Phone Repair (CPR). I took it to them & the problem was fixed in about an hour for $80 (with a 90 day warranty). Then I went on vacation to Texas & the USB port broke again! Took it back & they repaired it for free, but this time they used a different part (its black) & its a lot more sturdy. That was about 6 month's ago, I've had no problems since.
I had 3 MDA's all returned for usb problems. I think this is actually pretty common, I'm sorry to say. I had to get mine replaced through T-Mo.
Good Luck.
Try posltd.com for USB connector for any xda
they have most in stock and fixed my wizard and universal for £60ish each
Regards
Psipoc
Just got my phone back from T-Mobile and...
Unable to repair "Damage caused by dropping or crushing"
They have had it for around a month now and not done anything apart from pushing the port right in and making the problem worse !
Im gonna fix it myself later.
That's very delicate work you're about to attempt -- if you're not an experienced electronics tech, I wouldn't chance it. Try PocketPCTechs -- they do repairs on most HTC devices.
Had the same problem. Just soldered myself, Take your time and a fine solderpoint and you will be ok.
have got a handful of usb connector for the wizard at £10 each plus £5 postage
PSi
mine didn't push in but it did stop charging. I live in the Chicagoarea so I took it to CPR. they replaced the USB port but it still is not taking a charge. very happy to say they didn't charge me anything even though they replaced the port. I am hopeing that the battery is just too drained to take a USB charge.
so I just bought a battery charger and an extra battery. I figure I can change the battery once a day and synce via bluetooth. I am just sad that I wil not be able to try different ROMs anymore unless by some fluke the usb port starts working again.
Will report back once I find out.
I was able to get my phone's USB repaired from xpress cellular repair for $51 and change. They take care of the problem while you wait and are generally done in under an hour. The staff is very friendly and knows what they are doing. They have locations in Los Angeles, Orange County (CA), Texas. Check them out on their website at http://www.xpresscellrepair.com for full details.
Tilt or TYTN II Mini USB repair on my own
Dear All,
I bought a used Tilt, works like a dream. Apart from the mini USB. The cable is loose in the slot, so charging and data transfer can only be done, then the phone lays on the table. If the phone is on charger and I want to answer a call, the cable falls off.
I already ordered a mini USB port and I want to do it myself. (I have no problems with soldering).
I was wondering if anyone already done something like this before. Could you give me some advices, photos, manual etc, which would help and which could help me to avoid irrevessible or expensive mistakes?
Thank you in advance.
same thing here
not easy to solder at all, had me struggling for hours, when i finally got it right, well, seems that it wasnt right, at least my phone charges, but there's no way it'll sync, and i did a pretty strong soldering so this would't happen again, so i don't think ill take it appart again..
btw, my wifi doesnt work, cant turn it on, and since my device wont sync, is there any way that i could fix this w/o using the cable?
Well ladies and jerks, I regret to inform you that my MDA is completely dead. I was in a car accident the other day and it went flying through the air and when I grabbed it off the floor of my car the USB charge plug was loose and had trouble connecting to the computer but still worked. Since then I had put a drop of super glue in there to hold the plug still and everything was fine untill this morning. My phone was left off with no battery in it untill the glue dried and still, everything was fine.
Now this morning when I went to grab my phone it was completely frozen and had 1% of battery life left so I soft reset and plugged the phone in and it was charging fine. I connected it to the computer and it would not connect at all. Now after playing with the cable a bit to get it to connect to the computer, the charge port is completely dead. It will not even let it charge with the charger and the little silver piece inside the plug is falling out.
Does anyone here have any idea what I should do to save my Wizard? I fear it may be the end for it.
Here's the big problem though. My device is CID unlocked and still has the TNT.1437 firmware on it so my warrenty is completely void. T-Mobile will not send me a handset exchange like this.
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
I sent you a PM with my email
dharvey
hi
so sry to hear about ur accident and damaged MDA
t-mobile will certainly wont give u warranty replacement. It happened with me once also and only way out was ,I took it to a mobile repair shop and got the usb connector replaced for very nominal price.
duke_stix is right,get a mini usb and solder it. If u can do it,very well or take it to a techy to do it properly.
Once it's repaired it will be as good as new,goodluck
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Good advice except don't use rubbing alcohol, it damages plastic. Use adhesive remover instead. (At my hospital we use little adhesive remover wipes similar to the alcohol prep pads.) We are told to use this method when cleaning adhesives from plastics and it works.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Thanks. Have you had any luck trying to find a service manual? I have been looking but with no success...
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
zabardast_1 said:
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
Click to expand...
Click to collapse
Thats a good idea, but I will probably just end up buying a new one off ebay for my girlfriend and play with hers all the time and then I already bought a TyTN II for myself.
Thanks.
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
TainT said:
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
Click to expand...
Click to collapse
Here is a download link. I just uploaded it.
http://www.megaupload.com/?d=BEG0XKM8
and a mirror:
http://www.megaupload.com/?d=E11DVNQC
What a resource
The links an awesome asset, Im sure peepz will be benefiting for years thanks to you.
Thank You Sir...
dharvey4651 said:
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Click to expand...
Click to collapse
First and Foremost,
Thank you sir, for answering the call of your nation. This American & his family thanks you from the bottom of our hearts.
In my ancestral culture's view, a patriot is second only to Saints & the Lord himself. May God watch over you & your team members.
I HAD to tell you that because every serviceman needs to know just how much Americans honor and cherish you!!!
(NEVER pay attention to the liberal media, they are sick diseased haters & hypocrites who are lucky to live in a land where they are allowed to lambast & denegrate those who are truly honorable.)
About your wizard, there are several ways to connect electronic components these days. If an adhesive was used, forget about it. If it was truly soldered, nothing can be easier! You can do it yourself (make sure to get a bulb vacuum for removing old solder and a modern soldering gun). It is so easy, in fact, that a authorized repair facility may do it for you for cheap! And you could always mail it to them, too.
Good Luck & God Speed dharvey4651.
similar problem?
My MDA will charge fine through the USB cable, but will not sync/connect -- it's not even appearing in Device Manager.
Does anyone know if this is definitely a hardware issue, presumably involving the USB port?
Thanks in advance,
Will Stewart
it is possible, your USB cable has problem or try another PC.
If you still cannot fix, donate to me ...
greetings!
i have the following problem:
i baught a second hand hermes, which unfortuneatly has a dameged/loose miniUSB.
So when i plug in the usb data cable, the connection cannot be established. however, there is one position, when a connection can be established. for that, i have to plug the miniUSB caable in only approx. half the way or something like that.... i have to kinda fiddle around a little to get it to work.
i have not tried the headset(headphones yet, but my guess is, that it will be a pain in the ass...
long story told short:
anyone had the same or a similar problem?
anyone knows how to fix such a problem?
or should i just go and kick the ass of the guy who sold me that piece'o'crap on ebay...?
seriously, i really need your advice. if this cannot be fixed, i will have tot ry to give it back, i guess....
reagrds,krz
Hi KRZTF,
try to open the housing and look where the connector is placed.
If the pads on the PCB are fine try to resolder the connector.
If your not good at soldering, resell the device
Cheers,
scholbert
Mine got a pin that moved out of place, I just used a safety pin to push it back into place.
Hi folks,
I love my Uni, and would not exchange it for anything else. (Except for a 128MB RAM Uni. The small RAM is my pet peeve on this unit.) It was a little slow before I flashed it with Tomal's WM6.1 v8.9 -- and, boy oh boy, it was blazing fast. But I can't reflash it, since my USB port is broken (seems I'm not the only one here). And, worst, the device is now slowing itself down without a reason. The CPU usage is at 100% and does not come down. (And then the problem vanishes without a trace, just to appear again a few days later.) Already tried a hard-reset and it didn't help much (the problem appeared again after a week). The task manager included on Tomal v8.9 does not show anything abnormal, and there's nothing else free that shows processes' CPU usage. Seems it's the (in)famous Device.exe, but I can't spot it.
Please help me!...
didja try hard resetting it?
and if you..really wanted to, you could probably hold the usb connector in place long enough for a flash to go through.
cheapusenet said:
didja try hard resetting it?
Click to expand...
Click to collapse
In fact, I did. The problem went away for a few days, but now it's back.
cheapusenet said:
and if you..really wanted to, you could probably hold the usb connector in place long enough for a flash to go through.
Click to expand...
Click to collapse
In fact, I can't. It's totally broken. My XDA fell on the floor with the AC charger connected, and now the connector is dancing inside my device. (LOL.)
yeeesh, friends have had that happen to them. resoldering that is damn near unsolderable for any normal person, but im saying a wince flash takes maybe 5minutes, if you disassembled and really put your mind to it im sure you could get the usb pins to hold still for that long.
cheapusenet said:
yeeesh, friends have had that happen to them. resoldering that is damn near unsolderable for any normal person, but im saying a wince flash takes maybe 5minutes, if you disassembled and really put your mind to it im sure you could get the usb pins to hold still for that long.
Click to expand...
Click to collapse
Disassembling? Man, I don't have the guts for it. Anyway, I hard-reset it once again but did not install any apps nor restored any PIM backups. Let's see if it holds.
actually taking apart a uni is extremely simple, it gets alittle dicey the first time you remove the motherboard though. you should, that usb connector rattling around in there cant be good. pop onto the wrong place and fizzle short.
In fact, I've got here the Uni disassembly manual. (But right now I'm on my laptop, and it's on my desktop machine.) Gonna see if there is written the correct place for the USB connector. But won't disassemble it before I get another phone.
Here in Brazil, the HTC Touch Diamond is very cheap second-hand... And it looks delicious! (But I'm gonna miss the hardware keyboard...)
I have a Samsung Vibrant T959 TMobile US with 2.1-update1, Baseband T959UVJI6.
The battery is fully charged, it registers in the phone as fully charged 100%, but when I hit the power button I get a progess wheel that gets stuck, then the phone just turns off. It never gets passed that wheel, it only displays for a second then dies.
However, when I plug in the USB and hit the power button, it comes right up like it should. Then I can unplug the usb and use the phone just fine. Its almost as if I need to jump-start the phone with a power source.
I have reset the phone, even re-flashed the stock firmware using Odin. Same results. I have even swapped batteries with a buddy just to see if that was the case, but I still got the same results.
Any advice or suggestions is GREATLY appreciated. Thanks Very Much In Advance!
Anybody? Any ideas?
Well, that is new to me...
I'll preface with, I have no clue how/why that is happening. But, this is what I would do:
1 - If really opposed to rooting, I'd call T-Mo / Samsung and get a replacement.
2 - If I liked my phone and wanted to make it better, I'd root it and flash a custom ROM. It likely would take care of the issue, as it clearly is not a hardware thing (well, I say clearly).
Worst case with #2, ODIN back to stock and then do option 1.
possible solution
also it says "USB connected" even when cable is unplugged? I had similar problem.. I tried everything, flashing, changing batteries.. none of that was useful. Then I find some post on some forum that says it might be corrosion, so i scratched my USB with thin wire and everything worked fine, but also scratching USB I was doing one more thing. In my opinion, I think that it's not corrosion. I think that USB is slightly bent (middle part of it), try to bent it in other direction, possible that it's too close to edge. That solved my problem. Tell me if this helpful for you, sorry about my english
we87 said:
Anybody? Any ideas?
Click to expand...
Click to collapse
did you ever figure out? im in the same boat...
admirh said:
also it says "USB connected" even when cable is unplugged? I had similar problem.. I tried everything, flashing, changing batteries.. none of that was useful. Then I find some post on some forum that says it might be corrosion, so i scratched my USB with thin wire and everything worked fine, but also scratching USB I was doing one more thing. In my opinion, I think that it's not corrosion. I think that USB is slightly bent (middle part of it), try to bent it in other direction, possible that it's too close to edge. That solved my problem. Tell me if this helpful for you, sorry about my english
Click to expand...
Click to collapse
i think i can get what you are saying, cleaning the usb port on the phone right??
BUT how does this affect turning the phone on?? if usb port is rusty, it will only affect charging, not turning the power on?
I experienced this identical issue last fall -- the USB would always say it was connected, wouldn't startup unless connected to actual USB, but otherwise worked fine.
Take your phone apart and look at the solder joints on your microUSB port... mine all had cracks in them or had broken free. I re-flowed the solder while holding the port down and it resolved my issues. (put on some flux, and run a hot soldering iron across the joints, clean up... it's not very difficult. just be sure you don't short out any of the pins.) I also added additional solder to the four points that just hold the mircoUSB to the circuit board. It's been rock solid since
Rahhstah said:
I experienced this identical issue last fall -- the USB would always say it was connected, wouldn't startup unless connected to actual USB, but otherwise worked fine.
Take your phone apart and look at the solder joints on your microUSB port... mine all had cracks in them or had broken free. I re-flowed the solder while holding the port down and it resolved my issues. (put on some flux, and run a hot soldering iron across the joints, clean up... it's not very difficult. just be sure you don't short out any of the pins.) I also added additional solder to the four points that just hold the mircoUSB to the circuit board. It's been rock solid since
Click to expand...
Click to collapse
that sounds very difficult actually.. as I dont own any of the tools
anywhere cheap to recommend?
lazi punk said:
that sounds very difficult actually.. as I dont own any of the tools
anywhere cheap to recommend?
Click to expand...
Click to collapse
See if there is a TV or electronic repair place still in business in your area. Or post an ad on CL asking someone with knowledge and skill to do it. Be careful they aren't an idiot just wanting 20 bucks and happen to own a soldering iron.
lazi punk said:
that sounds very difficult actually.. as I dont own any of the tools
anywhere cheap to recommend?
Click to expand...
Click to collapse
you could see if Cell Phone Repair/ is near you and describe to them what you want to do.
I would go through these guys they are top notch helped me when i soft bricked my wife's phone. He even convinced me that i could fix it myself when i was ready to send it to them for a jtag.
They can replace the usb plug if thats the issue.
http://mobiletechvideos.mybigcommerce.com/samsung-vibrant/
I would test to see if my battery is bad first before i went about resoldering, it could easily be a bad battery.
Xdogg said:
I would go through these guys they are top notch helped me when i soft bricked my wife's phone. He even convinced me that i could fix it myself when i was ready to send it to them for a jtag.
They can replace the usb plug if thats the issue.
http://mobiletechvideos.mybigcommerce.com/samsung-vibrant/
Click to expand...
Click to collapse
thank you for the response. I definitely think the usb port is an issue. what is a jtag? haha
ferhanmm said:
I would test to see if my battery is bad first before i went about resoldering, it could easily be a bad battery.
Click to expand...
Click to collapse
No my stock battery is charging and i did buy a separate battery. same issue.