Well ladies and jerks, I regret to inform you that my MDA is completely dead. I was in a car accident the other day and it went flying through the air and when I grabbed it off the floor of my car the USB charge plug was loose and had trouble connecting to the computer but still worked. Since then I had put a drop of super glue in there to hold the plug still and everything was fine untill this morning. My phone was left off with no battery in it untill the glue dried and still, everything was fine.
Now this morning when I went to grab my phone it was completely frozen and had 1% of battery life left so I soft reset and plugged the phone in and it was charging fine. I connected it to the computer and it would not connect at all. Now after playing with the cable a bit to get it to connect to the computer, the charge port is completely dead. It will not even let it charge with the charger and the little silver piece inside the plug is falling out.
Does anyone here have any idea what I should do to save my Wizard? I fear it may be the end for it.
Here's the big problem though. My device is CID unlocked and still has the TNT.1437 firmware on it so my warrenty is completely void. T-Mobile will not send me a handset exchange like this.
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
I sent you a PM with my email
dharvey
hi
so sry to hear about ur accident and damaged MDA
t-mobile will certainly wont give u warranty replacement. It happened with me once also and only way out was ,I took it to a mobile repair shop and got the usb connector replaced for very nominal price.
duke_stix is right,get a mini usb and solder it. If u can do it,very well or take it to a techy to do it properly.
Once it's repaired it will be as good as new,goodluck
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Good advice except don't use rubbing alcohol, it damages plastic. Use adhesive remover instead. (At my hospital we use little adhesive remover wipes similar to the alcohol prep pads.) We are told to use this method when cleaning adhesives from plastics and it works.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Thanks. Have you had any luck trying to find a service manual? I have been looking but with no success...
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
zabardast_1 said:
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
Click to expand...
Click to collapse
Thats a good idea, but I will probably just end up buying a new one off ebay for my girlfriend and play with hers all the time and then I already bought a TyTN II for myself.
Thanks.
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
TainT said:
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
Click to expand...
Click to collapse
Here is a download link. I just uploaded it.
http://www.megaupload.com/?d=BEG0XKM8
and a mirror:
http://www.megaupload.com/?d=E11DVNQC
What a resource
The links an awesome asset, Im sure peepz will be benefiting for years thanks to you.
Thank You Sir...
dharvey4651 said:
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Click to expand...
Click to collapse
First and Foremost,
Thank you sir, for answering the call of your nation. This American & his family thanks you from the bottom of our hearts.
In my ancestral culture's view, a patriot is second only to Saints & the Lord himself. May God watch over you & your team members.
I HAD to tell you that because every serviceman needs to know just how much Americans honor and cherish you!!!
(NEVER pay attention to the liberal media, they are sick diseased haters & hypocrites who are lucky to live in a land where they are allowed to lambast & denegrate those who are truly honorable.)
About your wizard, there are several ways to connect electronic components these days. If an adhesive was used, forget about it. If it was truly soldered, nothing can be easier! You can do it yourself (make sure to get a bulb vacuum for removing old solder and a modern soldering gun). It is so easy, in fact, that a authorized repair facility may do it for you for cheap! And you could always mail it to them, too.
Good Luck & God Speed dharvey4651.
similar problem?
My MDA will charge fine through the USB cable, but will not sync/connect -- it's not even appearing in Device Manager.
Does anyone know if this is definitely a hardware issue, presumably involving the USB port?
Thanks in advance,
Will Stewart
it is possible, your USB cable has problem or try another PC.
If you still cannot fix, donate to me ...
Related
Dear Forum Users,
fist of all sorry for the fact that my first post is a request, a question and not a contribution - but im really dependent on your knowledge.
Despite the fact that in general it is not recommended to change the cover of your mda (or xda etc) I did it, and seem to have f***** up my display. The device itself is working just fine, i can do active sync, the taping also works (when i switch it off and guess where the yes button from "do you really want to turn off your device" is it actually shuts down properly). the thing is that i dont see anything, its just plain white.
Image:
http://content.imagesocket.com/images/CIMG4803_Small_805.JPG
when dissecting the unit i disconnected the connector from the display to mainboard in order to unmount everything (unfortunately i discovered afterwards that i could also have done it without connecting - dumb philipp :/ , but right now that doesnt change anything for me)
has someone dealt with a problem like mine before? i would be really thankful for any hints or advices to get my baby back to life, otherwise my old vk2000 will be my companion for the next 6 months (i shiver when i just think of it).
thank you in advance,
Philipp
Have you tried to disassembled, and than reassembled it again?
some times the display flat cable, isnt fuly inside the connector...
there is a possibility that you f*** up the connector, but for determine that we need a macro picture of it.
yes i messed with the connector indeed, but as the pins of the strip were down i thought the black piece wont be of that much importance (i can remember i ****ed one up at a regular mobile yrs ago and it was still working)
can i get that thing back to life if i try to squeeze the 2 black parts (formerly one piece) back in or do you say its over?
thank you for your quick reply btw, i appreciate!
http://content.imagesocket.com/images/conn2d8.png
That is not good. i dont think you can do anything but send it to repair. maybe they can replace the connector.
ok, i will call them and check how much it is and if it is even worth having it repaired... if not, then i have a defective compact for sale :/
shayd, thank you!
Phipo said:
shayd, thank you!
Click to expand...
Click to collapse
No problem at all
this guy has a bricked Charmer. Probably you can talk to him and see if he is willing you sell you the charmer as parts.
Hey Guys,
Well, I'm a bit gutted really! I dropped my XDA Mini S on the floor with the charger in and the connector IN the phone has come apart from inside the phone. The little metal bit is practically hanging out. I'm wondering, if i were to take the phone apart could i re-connect the little part? (I have a soldering iron if thats as simple as its going to be?)
Just wondering if anyone had any guides on how to take the phone apart and take a look at whats wrong?
Any help would be so much appreciated!
Many Thanks,
Tom
The service manual is hosted on the ftp site.
ftp://ftp.xda-developers.com/Wizard/Docs_Tutorials/
Hope this helps.
I suspect you probably broke the socket off, but if you have a soldering iron, you might as well try to get a new mini USB connector to work with.
You might try Pocket PC Techs:
http://www.pocketpctechs.com/main~unit~UTStarcom_XV6700-554~area~repairs~item~REP-USBCON01~name~UTStarcom+XV6700+Mini+USB+Connector+Replacement+Service.htm
I rang them up about an issue I had (screen on the fritz) and they seemed pretty knowledgeable and helpful.
Alternatively there's a company I found today in the UK. I can't vouch if they're good or not.
http://www.xdarepairs.co.uk/home.asp
Good luck.
Well I also have an issue with my wizzard... the mini jack connector (of the handsfree) is a bit loose.
What I am saying is that it does have a good connection with the rest of the circuit and sometimes the sound of the speaker goes off, then I have to insert the habdsfree and tickle it a little bit until it has a good contact.
? have some basic soldering experience,do you think I should give it a try?
Given my device has been apart too many times for me to admit to I thought I'd crack it open to take a pic for you guys. Not sure if this pic will help for those wanting to do some soldering:
Very large pic: http://farm1.static.flickr.com/216/452691530_f47801708f_o.jpg
Excuse the dust.
Ah! That picture at the bottom is exactly what I needed. The metal but at the bottom (the big sqaure) has totally sheared off....bloody thing. Thanks so much for the info on the repair guides. I may give those repair guys a call if i can't get it to work myself.
Thanks alot you guys
As for you WizeMan, it all depends on if you wish to void your warrenty or not. At the end of the day, I installed WM6 on my device so O2 would give me the finger if i tryed to claim. If I'm honest, I'm getting an upgrade next month so I'm not to bothered if I balls it up! Would be nice if I got it working though....
Lemmie know how you get on
unlock k-jam
i read all your write about how to unlock k-jam device but after all i get this message:
Lock Status: 0000000000000000
SIMLock Code: █⌠═eי∟80Γ█Σ☻< δ♠
how can i get it from this .........
lironasseo said:
i read all your write about how to unlock k-jam device but after all i get this message:
Lock Status: 0000000000000000
SIMLock Code: █⌠═eי∟80Γ█Σ☻< δ♠
how can i get it from this .........
Click to expand...
Click to collapse
A little bit of a thread hijack but that means it is SIM unlocked.
Let me tell you my news, my friends.
I opened my Qtek 9100 and fixed two serious issues regarding this phone, using... sponge (the one we use to wash the dishes)
1. I put some into the stylus socket (from the thin space it has) and also
2. On the top of the mini jack socket so when i assembled the housing it blocked it from moving (2 of the contacts are no more soldered and i dint have a soldering iron at that time)
Anyway, both operation went ok and my phone is more than fully functioning. Now the stylus is hardly (in a good way) comming out (it first gets longer then comes out).
I wanted to do also the safe singal fix, but didnt find the photos to apply it correclty, so if someone has them, please give link. If you need any info about the "Sponge" Hacks, just post or pm
WizeMan said:
Let me tell you my news, my friends.
I opened my Qtek 9100 and fixed two serious issues regarding this phone, using... sponge (the one we use to wash the dishes)
1. I put some into the stylus socket (from the thin space it has) and also
2. On the top of the mini jack socket so when i assembled the housing it blocked it from moving (2 of the contacts are no more soldered and i dint have a soldering iron at that time)
Anyway, both operation went ok and my phone is more than fully functioning. Now the stylus is hardly (in a good way) comming out (it first gets longer then comes out).
I wanted to do also the safe singal fix, but didnt find the photos to apply it correclty, so if someone has them, please give link. If you need any info about the "Sponge" Hacks, just post or pm
Click to expand...
Click to collapse
I'm still trying to get the a new fascia and will probably shove an eraser bit into the stylus spring mechanism to ensure the defect never happens. Also how did you discover the break in the solder joints on the headphones jack? I have a funny situation where the left channel of the headphones doesn't work but I suspected the headphones (the plug has to be pulled at an angle to get any sound out of the left) but now I am thinking it may be the socket itself.
By the way the reception fix pic doesn't load for me either but I unless you truly need it, don't waste your time doing it; I always have all 4 bars and sometimes have 2 bars.
AsGF2MX said:
I'm still trying to get the a new fascia and will probably shove an eraser bit into the stylus spring mechanism to ensure the defect never happens. Also how did you discover the break in the solder joints on the headphones jack? I have a funny situation where the left channel of the headphones doesn't work but I suspected the headphones (the plug has to be pulled at an angle to get any sound out of the left) but now I am thinking it may be the socket itself.
By the way the reception fix pic doesn't load for me either but I unless you truly need it, don't waste your time doing it; I always have all 4 bars and sometimes have 2 bars.
Click to expand...
Click to collapse
Allright here is the deal.
1. I found out the break in the soldier joints when i opened it. I was really suspicious about it because when i inserted my headphone jack into the connector, i had problem with the contact; the connector was loose and it muted my phones speaker. When i disassembled the phone using the service manual i saw with my eyes that the the joins where f-ed up.
2. I dont really need the signal hack i just wanted to experiment, i have 2.25.11 cingular radio rom and its great.
Btw i suppose you should better use the sponge, because the rubber may wear off but not the sponge...
Thanks for the tip on the sponge. I am going to grab a used but allegedly "like new" body from eBay and also get one of those covers as well.
Has this happened to anyone else? The phone works fine. But last night I went to plug in the charger and the Mini-USB port PUSHED IN. I didn't insert it forcefully either. So I look closer and see that it's *rattling* around in the bottom.
????
The phone still works but with no way to charge it and no way to connect it for data, this really sucks! Can this be fixed? I don't even know what size torx bit to buy, much less if I should even bother
Broken Mini-USB connector
The same thing happen with my 8125. I called Cingular and they eventually replaced my unit. I spoke with tech support and they agreed. During the next billing cycle, they incorrectly charged me almost $350.00, so I called customer service and they reversed the charge. My unit was less than a year old.
Be alert to possible being billed for the repair. Based upon my research into this problem, it is a known design flaw and should be replaced under warranty.
Don Brandt
Except that I'm a GoPhone account.... but I'll call them anyways and see what they say. Can't hurt. Otherwise I think I'll be plopping down the $$$ for a Hermes of some form.
There's a company called PPC Tech that can do the USB port repair for you.
http://www.pocketpctechs.com/main.asp?area=home
im going on my 4th phone same problem i dont know what it is but its starting to bother me each phone is only 90days old before it happens
hcirteidnaes said:
im going on my 4th phone same problem i dont know what it is but its starting to bother me each phone is only 90days old before it happens
Click to expand...
Click to collapse
I called that company up above, Pocket PC Techs. The lady was very nice, and she's discounting me on a shell change since they will have the current shell off anyways to repair the unit.
She said yes, the USB port issue is indeed common. I asked her what they do to avoid further repeated breaks. She said they use a USB socket that has a sturdier contact surface to solder to, and they warranty for 90 days. I suspect after they're done it won't break again with normal use.
They're in Fountain Valley, California... about a 45 min drive from me. She said if I bring it in the morning (their hours are 11am - 4pm M-F), they can fix the port and have it back to me with new housings in about an hour or so.
I'll report more if need be, but I strongly urge anyone with this issue to call or email this company, their act together. They do screen replacements and touch sensor as well. Also check out their accessories. Top notch stuff.
I got a similar problem,
The usb port went a bit dodgy and the usb plug had to be rested on something so it would charge but it wouldnt sync
This morning i plugged it in to charge it and heard a click inside and my phone wasnt charging so i unplugged it and the port came half way out and now i cant get it to charge and im on 18% battery :S
Ill get my dad to ring T-Mobile later and send it off for repair
I had the same problem. I contacted T-Mobile & they told me I would have to pay the $100+ (dont remember the exact figure) insurance deductable for a new MDA.
So I did some googling & found a place called Chicago Phone Repair (CPR). I took it to them & the problem was fixed in about an hour for $80 (with a 90 day warranty). Then I went on vacation to Texas & the USB port broke again! Took it back & they repaired it for free, but this time they used a different part (its black) & its a lot more sturdy. That was about 6 month's ago, I've had no problems since.
I had 3 MDA's all returned for usb problems. I think this is actually pretty common, I'm sorry to say. I had to get mine replaced through T-Mo.
Good Luck.
Try posltd.com for USB connector for any xda
they have most in stock and fixed my wizard and universal for £60ish each
Regards
Psipoc
Just got my phone back from T-Mobile and...
Unable to repair "Damage caused by dropping or crushing"
They have had it for around a month now and not done anything apart from pushing the port right in and making the problem worse !
Im gonna fix it myself later.
That's very delicate work you're about to attempt -- if you're not an experienced electronics tech, I wouldn't chance it. Try PocketPCTechs -- they do repairs on most HTC devices.
Had the same problem. Just soldered myself, Take your time and a fine solderpoint and you will be ok.
have got a handful of usb connector for the wizard at £10 each plus £5 postage
PSi
mine didn't push in but it did stop charging. I live in the Chicagoarea so I took it to CPR. they replaced the USB port but it still is not taking a charge. very happy to say they didn't charge me anything even though they replaced the port. I am hopeing that the battery is just too drained to take a USB charge.
so I just bought a battery charger and an extra battery. I figure I can change the battery once a day and synce via bluetooth. I am just sad that I wil not be able to try different ROMs anymore unless by some fluke the usb port starts working again.
Will report back once I find out.
I was able to get my phone's USB repaired from xpress cellular repair for $51 and change. They take care of the problem while you wait and are generally done in under an hour. The staff is very friendly and knows what they are doing. They have locations in Los Angeles, Orange County (CA), Texas. Check them out on their website at http://www.xpresscellrepair.com for full details.
Tilt or TYTN II Mini USB repair on my own
Dear All,
I bought a used Tilt, works like a dream. Apart from the mini USB. The cable is loose in the slot, so charging and data transfer can only be done, then the phone lays on the table. If the phone is on charger and I want to answer a call, the cable falls off.
I already ordered a mini USB port and I want to do it myself. (I have no problems with soldering).
I was wondering if anyone already done something like this before. Could you give me some advices, photos, manual etc, which would help and which could help me to avoid irrevessible or expensive mistakes?
Thank you in advance.
same thing here
not easy to solder at all, had me struggling for hours, when i finally got it right, well, seems that it wasnt right, at least my phone charges, but there's no way it'll sync, and i did a pretty strong soldering so this would't happen again, so i don't think ill take it appart again..
btw, my wifi doesnt work, cant turn it on, and since my device wont sync, is there any way that i could fix this w/o using the cable?
Hi guys,
I need your help. Several days ago, I upgraded my Dopod 900 to Tomal latest ROM. everything works perfectly, even the battery last longer.
Anyway, today, I accidentally drop my Uni to my feet (from around 1 meters high). The screen turns white.
I tried soft reset and hard reset, still white screen.
But the PDA itself is okay because when I connected it to PC, I can browse the Uni without problems. I even can confirm the hard reset is succeded because I check with Jeyo Mobile Companion, contacts and SMS in my Uni already deleted (meaning the hard reset works fine).
What should I do?
Your LCD already damaged. Replace new LCD.
not broken connection or something?
To have a good veredict why don´t you read the user manual of the Uni, is located in the Wiki, that way you can check if it´s a connection or something else
Good luck,
It is possible that the connection is loose at the board level. You might have to re-attach, if that fails - replace the screen. Fairly straightforward procedure, but consult the Service Manual for correct disassembly steps, as there are some tricks involved, seen many cases broken because someone was not aware. Only the screen part needs to be opened, not the main body. Good luck.
ok, i'll try it. thanks guys.
i probably have to ask help from a technician though, since i'm not good at fixing electronic thing
ok, I downloaded the manual.
but since i'm no technician, i have to find one first, probably next week.
anyway, just to update the case.
It seems that not only the screen are turning white, the Yes/No Call button and the speaker are dead too. I called my Uni from other phone, connected successfully, but the Uni doesn't ring and the Yes Call button do nothing (the other phone still waiting the Uni to pickup the call).
So my diagnose for the time being is that the flexi-cable must've been broken somehow.
Hope I don't have to replace the LCD 'cause I don'y have enough money right now.
well, ended up brought my Dopod 900 to HTC/Dopod service center.
turns out the flexi cable unplugged. so i only need to pay service fee which is only $5.
I guess it's worth it, i mean, if i open the device myself, i would have spent the $5 to buy the necessery tools, not to mention that i'm not electrician and might damage my device in the process.
XA-R01 said:
well, ended up brought my Dopod 900 to HTC/Dopod service center.
turns out the flexi cable unplugged. so i only need to pay service fee which is only $5.
I guess it's worth it, i mean, if i open the device myself, i would have spent the $5 to buy the necessery tools, not to mention that i'm not electrician and might damage my device in the process.
Click to expand...
Click to collapse
Excellent Glad you got it sorted
Hello,
I fell in the not-so-rare problem of the broken microUSB female plug on the motherboard of my HD2: the phone won't charge or sync at all.
After searching around, I found that quite a few people have gone into my same trouble, because the sync plug is directly soldered on the mainboard and is also the phone part that gets most of mechanic stress during the device's lifecycle.
In a few words: seems that almost all phones will eventually break.
I tried with HTC repair but they refused to repair it both under warranty and under paid repair.
I don't want to throw away my phone after I spent 550€ for it!!! I would like to find a way to revive it!
I currently have two options:
Replace motherboard by myself or with the help of an expert technician
Buy a Powermat charger to charge the phone again
Third option could be buying a Chinese external charger I found somewhere supplied with 3 spare batteries, doing cold swap of each battery when one discharges: not a smart option.
I can't currently find a motherboard for replacement, since the only one on eBay that the seller doesn't refuse to ship to Italy is software-bricked, and I don't have the tools needed to unbrick it.
Option 2 allows me to avoid opening the phone and avoid potential disasters, but it won't allow me to sync the phone via USB. Not even to HSPL it (I love running Android dual boot sometimes when I need to run a certain program unavailable for WP6.5/7).
So, since I really need to synchronize the phone with my computer's Outlook for Calendar and Contacts, and after telling you about my current options, what do you suggest me to do?
Do you think it's possible to sync to WMDC using Bluetooth? (I read that wifi is not an option)
Or, do you know how could I unbrick a motherboard without buying expensive devices? I can travel easily around my country.
I'm open to almost any idea, thank you!!Buying a new phone at its brand-new price is not an option
what reason did HTC give for refusing to repair it?
If you didn't drop it or spill water on it how can they refuse warranty on it?
Warranty refused because they say the defect is unrepairable.
Initially, when they refused warranty repair I thought "OK, it could be wear..." but when I saw the photos of how the plug is soldered to the mobo, I found it's a design disaster!!!! Even I know that the plug accumulates so much mechanical energy during lifetime that if it's not strengthened properly that energy will make the very small solderings crash. This is also why keys are not physically embedded on the mobo!!! You know you could break the keyboard because of wear
HTC then asked me to send the phone for paid repair but again the repair lab refused for unrepairable damage!! Incredible!!!
this is bull****.
If it's "unrepairable" they need to send you a new phone...
I'd call back, that's why there's a warranty, for stuff like this.
I've been "calling back" since April... we are now in July and nothing yet happened
Also, I just found that plugging the battery again and doing a hard reset shown that the touchscreen is not working anymore!!!!
I couldn't even sell the phone for spare parts once the digitizer is broken (by the way, not even a single broken pixel ever!!)
They sent me a mail today, "we are investigating"
djechelon said:
I've been "calling back" since April... we are now in July and nothing yet happened
Also, I just found that plugging the battery again and doing a hard reset shown that the touchscreen is not working anymore!!!!
I couldn't even sell the phone for spare parts once the digitizer is broken (by the way, not even a single broken pixel ever!!)
They sent me a mail today, "we are investigating"
Click to expand...
Click to collapse
Ya HTC can be so stupid about that sometimes. It's funny on Sprint they would have switched out the phone no questions asked, but with GSM they don't want to do anything for you.
whatever that means I hope they do the right thing.
djechelon said:
I've been "calling back" since April... we are now in July and nothing yet happened
Also, I just found that plugging the battery again and doing a hard reset shown that the touchscreen is not working anymore!!!!
I couldn't even sell the phone for spare parts once the digitizer is broken (by the way, not even a single broken pixel ever!!)
They sent me a mail today, "we are investigating"
Click to expand...
Click to collapse
Man it sounds like HTC is giving you a load of crap, sucks to hear stories such as yours. HTC should just exchange your HD2 for you in m,y opinion.
You asked about how to get a main board debricked, I just sent you a PM with some information on that.
Oh and "we are investigating", just what is it to investigate. Your HD2 is malfunctioning because of a hardware issue and is still under warranty, they should replace it.
I like your avatar pic too it is cool.
Just to tell you what it finished like.
HTC ultimately replied me "this device won't ever be accepter for repair".
I called a lawyer for that, because I just found that when I powered the phone on, the touchscreen was gone, and I have proof that the touchscreen was still working when I gave them the phone
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