Hi guys,
I need your help. Several days ago, I upgraded my Dopod 900 to Tomal latest ROM. everything works perfectly, even the battery last longer.
Anyway, today, I accidentally drop my Uni to my feet (from around 1 meters high). The screen turns white.
I tried soft reset and hard reset, still white screen.
But the PDA itself is okay because when I connected it to PC, I can browse the Uni without problems. I even can confirm the hard reset is succeded because I check with Jeyo Mobile Companion, contacts and SMS in my Uni already deleted (meaning the hard reset works fine).
What should I do?
Your LCD already damaged. Replace new LCD.
not broken connection or something?
To have a good veredict why don´t you read the user manual of the Uni, is located in the Wiki, that way you can check if it´s a connection or something else
Good luck,
It is possible that the connection is loose at the board level. You might have to re-attach, if that fails - replace the screen. Fairly straightforward procedure, but consult the Service Manual for correct disassembly steps, as there are some tricks involved, seen many cases broken because someone was not aware. Only the screen part needs to be opened, not the main body. Good luck.
ok, i'll try it. thanks guys.
i probably have to ask help from a technician though, since i'm not good at fixing electronic thing
ok, I downloaded the manual.
but since i'm no technician, i have to find one first, probably next week.
anyway, just to update the case.
It seems that not only the screen are turning white, the Yes/No Call button and the speaker are dead too. I called my Uni from other phone, connected successfully, but the Uni doesn't ring and the Yes Call button do nothing (the other phone still waiting the Uni to pickup the call).
So my diagnose for the time being is that the flexi-cable must've been broken somehow.
Hope I don't have to replace the LCD 'cause I don'y have enough money right now.
well, ended up brought my Dopod 900 to HTC/Dopod service center.
turns out the flexi cable unplugged. so i only need to pay service fee which is only $5.
I guess it's worth it, i mean, if i open the device myself, i would have spent the $5 to buy the necessery tools, not to mention that i'm not electrician and might damage my device in the process.
XA-R01 said:
well, ended up brought my Dopod 900 to HTC/Dopod service center.
turns out the flexi cable unplugged. so i only need to pay service fee which is only $5.
I guess it's worth it, i mean, if i open the device myself, i would have spent the $5 to buy the necessery tools, not to mention that i'm not electrician and might damage my device in the process.
Click to expand...
Click to collapse
Excellent Glad you got it sorted
Related
Dear Forum Users,
fist of all sorry for the fact that my first post is a request, a question and not a contribution - but im really dependent on your knowledge.
Despite the fact that in general it is not recommended to change the cover of your mda (or xda etc) I did it, and seem to have f***** up my display. The device itself is working just fine, i can do active sync, the taping also works (when i switch it off and guess where the yes button from "do you really want to turn off your device" is it actually shuts down properly). the thing is that i dont see anything, its just plain white.
Image:
http://content.imagesocket.com/images/CIMG4803_Small_805.JPG
when dissecting the unit i disconnected the connector from the display to mainboard in order to unmount everything (unfortunately i discovered afterwards that i could also have done it without connecting - dumb philipp :/ , but right now that doesnt change anything for me)
has someone dealt with a problem like mine before? i would be really thankful for any hints or advices to get my baby back to life, otherwise my old vk2000 will be my companion for the next 6 months (i shiver when i just think of it).
thank you in advance,
Philipp
Have you tried to disassembled, and than reassembled it again?
some times the display flat cable, isnt fuly inside the connector...
there is a possibility that you f*** up the connector, but for determine that we need a macro picture of it.
yes i messed with the connector indeed, but as the pins of the strip were down i thought the black piece wont be of that much importance (i can remember i ****ed one up at a regular mobile yrs ago and it was still working)
can i get that thing back to life if i try to squeeze the 2 black parts (formerly one piece) back in or do you say its over?
thank you for your quick reply btw, i appreciate!
http://content.imagesocket.com/images/conn2d8.png
That is not good. i dont think you can do anything but send it to repair. maybe they can replace the connector.
ok, i will call them and check how much it is and if it is even worth having it repaired... if not, then i have a defective compact for sale :/
shayd, thank you!
Phipo said:
shayd, thank you!
Click to expand...
Click to collapse
No problem at all
this guy has a bricked Charmer. Probably you can talk to him and see if he is willing you sell you the charmer as parts.
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
shane11r said:
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
Click to expand...
Click to collapse
That's too much of a challenge to answer - could be any number of things. Without testing it with a multimeter I couldn't say.
What surprises me is that your friend lets you anywhere near his phone - and does he know you use his bits to test out your poor maltreated Hermes
I assume you have looked through the service manual to seek any clues?
Get it at the web link in my signature.
Mike
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
shane11r said:
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
Click to expand...
Click to collapse
From my experience, you can only get motherboards from HTC or their repair outlets - this will cost lot$. Maybe if you're shelling out $$$ why not wait for the Kaiser?
please help my mate's dead Hermes
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
shelay said:
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
Click to expand...
Click to collapse
I am not a flashing expert, so POF might be the first person to contact even if it's just to see if this is some recognised thing that can happen despite getting to 100%.
Can we assume the phone is completely dead? ie NO LEDs lit at all even when on charger?
Mike
reply for hermes (mikechannon)
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
shelay said:
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
Click to expand...
Click to collapse
Well I think you need to get a reply here or speak to one of the ROM gurus to see if this is a kniwn result of a faulty flash (seems odd to be but I'm no expert)
The phone is not completely dead if the RED led lights when the battey is out. It is meant to do this. Normally if the battey is faulty the LED will also go red when the battery is inserted.
Are you saying that when you put the battery in the Red LED goes out and no LEDs then show?
Mike
I had the same problem as well.
Red LED w/o battery, and NOTHING else.
Battery IN + charger : no LED
Anything else : no LED
Phone wouldnt boot
So I bought from eBay a broken 8525 that was reported to power up, but the screen was broken and some buttons were malfunctioning before the screen broke.
Swapped the motherboards and now I got a functional 8525.
dead hermes
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
shelay said:
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
Click to expand...
Click to collapse
I would have been tempted to say to check with another battery in case it was therefore a battery fault. BUT given what alkizmo says above it suggests the issue is as likely to be a blown component on the m/board. The Service Manual Hermes or Wizard ( I forget which) refers to a fuse. However nobody so far has identified a fuse as such. It may be another component (resistor perhaps) that is used to blow if current is exceeded. At present though we do not have sufficient info to either identify this component or bypass it.
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Hermes Dead Battery ??
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
mikechannon said:
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Click to expand...
Click to collapse
Having experienced blown motherboards on a laptop, a desktop and now a cellphone, I can attest to this : If NOTHING powers on at ALL, it is a hardware fault. Before you speak out for laptop/deskop, don't forget about the BIOS, if the BIOS is fried, the motherboard will still power up (fans spinning, lights turning on).
However, maybe that something in the software CAUSED the hardware issue. However, once the damage is done, no changes to the software (even if you could change the software without turning on the phone) would make a difference.
SETOUF said:
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
Click to expand...
Click to collapse
The red light shows when there is no battery as well and the charger is plugged, if there is no battery and the red light doesnt show, you got a problem.
And, shutting down/rebooting is not an option here. The guy's phone won't even light up. It's fried.
Last suggestion of hope : remove the battery and leave the phone unplugged for a whole day. Then put back the battery and do a hard reset attempt.
If this doesnt work, then I got nothing else, as I said, I resulted in replacing the motherboard.
if you cant get it working i will buy the back speaker off you
ok, i am an optimistic person so i will surely try your approach. one question though, as the phone is brand new, do you reckon if i send it back to HTC europe, can they fix it as it is still under warranty?
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Authorized Dealer?
shelay said:
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Click to expand...
Click to collapse
Usually, most companies only warranty items from authorized dealers. If the seller was an authorized dealer you are ok. If not, they "might" fix it. Call to make sure before sending it in.
Dead Hermes
My VPA Compact III v1605 seems to have the same type of problem - it only shows red lite when it is plugged in and battery is off, but... but I can also (hardly) recognise 4-colour bootloader-type screen, which blinks once and reappears every time I reset the device.
It doesn't communicate with computer, MTTY says "USB port can not open"...
The difference between usual bootloader screen and this one is that I can't recognise any characters (like IPL/SPL), or maybe because it's hardly seen, I can not see characters?..
Is there any chance to have this device repaired?
Ok, not sure I can help here, but first can we clarify something -
You say the red LED shows with the batter "off". Do you mean with the battery out of the phone?
Mike
Some suggestions...
Hi there,
i messed around a lot with the hermes hardware the last few weeks.
There's a lot of stuff in those mobile that could go wrong
@shane11r
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Click to expand...
Click to collapse
Seems like there's some part messed up in hardware.
If you dropped it some times, maybe some component got damaged.
Please check the voltages on board firmly after pressing the power on button with battery inserted. Just like mikeshannon suggested
There have to 3.15V, 1.8v, and ~1.2V around the board.
I will take a picture from the mainboard with testpoints if you like.
Anyway you need some electric skills
Otherwise give to a service center or buy a new mainboard.
@shelay
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.
Click to expand...
Click to collapse
This is very similar to what happened to my device. After downgrading from olipro's hard-spl something went wrong. After flashing succeeded with 100% the device got restarted and there it was... nothing!!
What i found out in the meantime is that the IPL was not flashed correctly.
While trying to reflash the device with JTAG debugger, i examined that the NAND write protect signal sticks to GND right after reset.
Maybe this also a hardware issue. I'll find out soon
The bricked IPL-bootloader could also be the cause.
At least if the red light turns on, the DC-DC converter on the hermes is doing well. This means the unit is partially working but not booting.
....nearly forgot to say, that there is also a fuse on the hermes mainboard.
should do some pix
Cheers,
scholbert
Well ladies and jerks, I regret to inform you that my MDA is completely dead. I was in a car accident the other day and it went flying through the air and when I grabbed it off the floor of my car the USB charge plug was loose and had trouble connecting to the computer but still worked. Since then I had put a drop of super glue in there to hold the plug still and everything was fine untill this morning. My phone was left off with no battery in it untill the glue dried and still, everything was fine.
Now this morning when I went to grab my phone it was completely frozen and had 1% of battery life left so I soft reset and plugged the phone in and it was charging fine. I connected it to the computer and it would not connect at all. Now after playing with the cable a bit to get it to connect to the computer, the charge port is completely dead. It will not even let it charge with the charger and the little silver piece inside the plug is falling out.
Does anyone here have any idea what I should do to save my Wizard? I fear it may be the end for it.
Here's the big problem though. My device is CID unlocked and still has the TNT.1437 firmware on it so my warrenty is completely void. T-Mobile will not send me a handset exchange like this.
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
I sent you a PM with my email
dharvey
hi
so sry to hear about ur accident and damaged MDA
t-mobile will certainly wont give u warranty replacement. It happened with me once also and only way out was ,I took it to a mobile repair shop and got the usb connector replaced for very nominal price.
duke_stix is right,get a mini usb and solder it. If u can do it,very well or take it to a techy to do it properly.
Once it's repaired it will be as good as new,goodluck
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Good advice except don't use rubbing alcohol, it damages plastic. Use adhesive remover instead. (At my hospital we use little adhesive remover wipes similar to the alcohol prep pads.) We are told to use this method when cleaning adhesives from plastics and it works.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Thanks. Have you had any luck trying to find a service manual? I have been looking but with no success...
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
zabardast_1 said:
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
Click to expand...
Click to collapse
Thats a good idea, but I will probably just end up buying a new one off ebay for my girlfriend and play with hers all the time and then I already bought a TyTN II for myself.
Thanks.
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
TainT said:
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
Click to expand...
Click to collapse
Here is a download link. I just uploaded it.
http://www.megaupload.com/?d=BEG0XKM8
and a mirror:
http://www.megaupload.com/?d=E11DVNQC
What a resource
The links an awesome asset, Im sure peepz will be benefiting for years thanks to you.
Thank You Sir...
dharvey4651 said:
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Click to expand...
Click to collapse
First and Foremost,
Thank you sir, for answering the call of your nation. This American & his family thanks you from the bottom of our hearts.
In my ancestral culture's view, a patriot is second only to Saints & the Lord himself. May God watch over you & your team members.
I HAD to tell you that because every serviceman needs to know just how much Americans honor and cherish you!!!
(NEVER pay attention to the liberal media, they are sick diseased haters & hypocrites who are lucky to live in a land where they are allowed to lambast & denegrate those who are truly honorable.)
About your wizard, there are several ways to connect electronic components these days. If an adhesive was used, forget about it. If it was truly soldered, nothing can be easier! You can do it yourself (make sure to get a bulb vacuum for removing old solder and a modern soldering gun). It is so easy, in fact, that a authorized repair facility may do it for you for cheap! And you could always mail it to them, too.
Good Luck & God Speed dharvey4651.
similar problem?
My MDA will charge fine through the USB cable, but will not sync/connect -- it's not even appearing in Device Manager.
Does anyone know if this is definitely a hardware issue, presumably involving the USB port?
Thanks in advance,
Will Stewart
it is possible, your USB cable has problem or try another PC.
If you still cannot fix, donate to me ...
Hello, I will start by saying despite my aged condition i have only recently (in the last week) been seduced to the ownership of any sort of mobile phone. I have one that works fine. But in my investigations a friend offered and gave me a XDA exec (O2) mainly to stop me moaning about the silly way text messages are entered with out a Qwerty keyboard. Unfortunately the phone seem to be dead. Or at least in a coma (as it has some life signs).
The symptoms are, White screen, not much else, odd times my eight year old got the keyboard lights on and thats about it, plain white screen. I have investigated the net for answers and tried. Reset (power, back light and reset), taking out battery and replacing, taking out the battery over night, i investigated 02's web site which i found of very little help, the user manual there etc presupposes some sort of information on the screen ! I seized on the idea that a Rom Upgrade might help but all links to that i have found are dead.
I installed Activcync to my PC and the phone syncs up allowing me to see that there is indeed things on it the windows files etc. Which gave me hope that it isn't totally dead.
So any suggestions? can i do anything with this impressive looking paperweight?
Hi,
From your description I would say you have a hardware fault regarding your screen.
Either the cable is broken, not correctly connected or the LCD itself has a defect.
What let's me conclude that is:
- you say you will get a white screen: this means the backlight is working
- you say ActiveSync will recognize the phone and you can browse its contents: this means that the device is working (except for the screen) and that it is not like stuck in the bootloader, or so
- you say your daughter managed to get the keyboard lights on: this means they are working... this, by the way, only happens when the device is in the dark and thats probably why you did not manage to do it yourself
From now, your options are:
- sell the device as broken and get up to 100 Euro on eBay for it
- buy a working Universal at eBay, at prices starting at 140 Euro (better condition will cost more)
or
- get the PDF that explains how to disassemble the device
- check if all cables are properly connected
- check if there is something you can (and know howto) repair
and eventualy
- buy a new display, which will cost 100 Euro or more
So to tell the truth, the easiest option is to actually sell the phone as broken and get a second hand one, which is not broken...
Or get a second hand one (not broken) and keep yours for spare parts.
Cheers,
vma
ah thank you for the step by step reasoning there, i have to agree...
I don't want to sell it, it was given to me and if i cant get it going i'd rather pass it on in the same way.
I will look for the pdf and see if i can confidently have a look inside... many thanks.
A small investigation inside reveals no obviously loose cabled etc.. Oh well!
again many thanks.
I've passed it on to someone who is more electronically knowledgeable than me, i hope he can get it going and use it...
ok so what happened was is that i dropped my phone although when i looked at it it seemed fine, not even a scratch, calling worked...but a couple of hours later i got no signal in this place although my dad had signal and we're on the same network and we have the same phone too. I received signal as soon as I left the place.
And here is where my problem comes, everything was working fine and i had my phone in my pocket for the whole day cause i was at school and after school i decided to take a look at the time, but my phone was off and wouldn't turn on, but i expected that it ran out of battery.
I got home and tried charging it, but nothing happened, so i decided to use my dad's battery (fully charged) it still wouldn't turn on, i've tried soft/hard resets still nothing.
can it be the hardware? what is broken? it won't turn on/won't charge/no led lights/no red led when charging without battery/ nothing so what is wrong please help.
Probably battery contacts... If you can see a crack, you might be able to resolder them and fix however the Hermes uses a multi layered board and if the break is there then you need a new mainboard, in a few words, your Hermes is toast....
is there any possible fix? if the board is broken, where can i get a replacement and instruction on how to fix? thanks :]
Find an old Hermes on ebay. If the screen doesn't work or something, DON'T get one with "No GSM", then you should be able to replace the Mainboard.
Find the HTC Service Manual here - http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
You need a size 6 torque key and a small flatbladed screwdriver to get the Mainboard. Pretty easy, I've taken my Hermes apart more times than I can count.
Cheers...
thanks for the help so far :]
but is there a site that just sells the part? cause i really don't want to end up buying a mainboard on ebay that ends up not working too.