Database Users

Wizard Broken - Windows Directory Missing

Yes I know it sounds strange.
The only thing I can think of that caused this problem was receipt of an MMS.
When I click the Windows Icon all I can see is: "Today, TimeWizard, calupd, coldinit, and Programs" The middle three don't have icons. When I tap Programs all I can see is 'My E-mail' (a Tmobile app)
None of my hardware buttons launch the app they are supposed to however my today screen is showing what it is supposed to oddly enough
The phone portion works calls and receives
I plugged it into my computer and for some reason Windows Mobile Device Center doesn't do anything but I can navigate through the phones folders just fine. That is when I noticed the 'Windows' folder is missing.
I have tried all the bootloader flashing of the Wizard Love rom (for some reason it shows up in Italian) but it doesn't detect my device (done this on XP and Vista)
Activesync on XP detects the phone but can't connect to it.
I would try the shell loader but it's instructions require an activesync connection.
Is there anything that will help? Maybe a VERY vanilla rom that will load from with the bootloader?
Any assistance is greatly appreciated. My only other phone is a T68i and I can't find the charger

Why don't try to hard reset your phone by punching the reset hole while holding CommManager and VoiceCommand?

starkwong said:
Why don't try to hard reset your phone by punching the reset hole while holding CommManager and VoiceCommand?
Click to expand...
Click to collapse
Maybe I'm reading your instructions wrong but that isn't working.
I am pressing the two buttons on TOP LEFT SIDE and TOP RIGHT SIDE while pressing a pen into the reset hole.
The device resets but everything comes up the same.
Is there a way to do a full complete hard reset?

Okay! I found a second way to do a hard reset in this post http://forum.xda-developers.com/showpost.php?p=1015602&postcount=4
Turn the device off completely then hold both the Voice Command and Comm Manager buttons and press the Power On button. Black screen with white text appears and asks if you're sure, pressed send. Formatted!
yay...now everything is lost but it works again maybe I'll try a WM6 rom now!

shift does not startup please help

hello
my shift does not startup when i shutdown it
snapvue work but another side does not even htc start screen does not come i mean nothing just black screen
it wont start until i plug out the battery for about 20 minute so
when put it back its start again
so can any one help me
me shift is new i buy it before 3 day
please help........

i have these prog on it
autocad , photoshop , kmplayer
, the htc update for side bar and start the readyboost only .

and now even when plug the battery vista side
show nothing (black screen ) even the under screen light just the first light
is on another does not
snapvue work normal

Have you tried erasing hard disk?
With all that programs you might have run out of space..

thanks for reply but am sure am not out of space there is alot of
space and how can i delete the hard if i cant open the vista
even the screen with htc mark does not show only black
i start feeling that shift is not good device in use i think its
tooooo sensitive
or maybe only my device
what about you guys ?

If you are not even getting the HTC boot screen on Vista side it sounds as if you have a serious hardware problem.
Have you done any hardware modifications?
If not then I urge you to return the device under Warranty.

Why not using Fn + F3 at boot time to reinstall vista?

how can i do that if the boot time does not come
only black screen
and thanks guy for reply
by the way does the shift made in china ?

You don't even see the bios messages?

I will try to imagine this can be a stupid situation. Just try this:
Push the power button for 10 seconds and see if something happens.
After that, try again to push the power button.
If it works and you see the bios, press FN+F3 and don't install too much thinks on your device.

pof said:
You don't even see the bios messages?
Click to expand...
Click to collapse
yes i see nothing
I will try to imagine this can be a stupid situation. Just try this:
Push the power button for 10 seconds and see if something happens.
After that, try again to push the power button.
If it works and you see the bios, press FN+F3 and don't install too much thinks on your device
Click to expand...
Click to collapse
you mean push for 10 sec when device on and then on it again ?

scopy60 said:
yes i see nothing
Click to expand...
Click to collapse
Then RMA it.

sorry pof but what you mean ? RMA?

http://en.wikipedia.org/wiki/Return_Merchandise_Authorization

but it start some time

If it was your car and it only run sometimes, wouldn't you return it then? Why should you act differently with a computer?? Of course you should RMA it.

And in the first post says the shift is only 3 days old, so he could claim DOA (Dead On Arrival) and get a new device.

ok
thanks pof and other guy who reply
regard ....
by the way pof how i can install xp on shift
without cd

I have the same problem but with white screento bleck screen
also I can't enter to the bios manager (Fn+F3) the only screen is the blank white screen
http://forum.xda-developers.com/showthread.php?p=2319538#post2319538

do you have a Warranty
if you have then return it on the Warranty
i think this is your only option
oh my god now am sure about bad made for shift

Windows Mobile Side is Dead

I hope there is an easy fix to my issue.
My windows mobile side is completely dead... all you get is a blank screen.
I am not sure how to tell if this is software or a hardware issue.
Can I just re-install the windows mobile OS, or do I need to use the recovery partition?
Any help would be appreciated.

Have you taken the battery out and put back in, rebooted Vista? Do that first bfore coming back to us...good luck.

Have you taken the battery out and put back in, rebooted Vista? Do that first bfore coming back to us...good luck.
Click to expand...
Click to collapse
Yes I have. I am hoping I don't have to loose my Vista setup. I can't get WM to do anything.

hi
i have the same proble,
y recovered from the recovery utility and the problem is the same, a black snapvue.
the sound also stopped working.
ive tried almost everything that i found here and nothing seems to work i allways get a conection error message.
i realy dont know what else to do, because im in argentina and i have to ship it to the us, for repairs.

Does the recovery utility that restores from the recovery partition also rebuild the WM side of the phone?

No. The system recovery partition is for the Vista side only.
Regards,
Dave

So is there a way to re-install WM side?

Just got off the phone with HTC.... the Shift is on its way to be repaired by them.

Same here. I believe it is caused by one of the Vista update.
Complete blank screen at WM6. Clear SnapVue does not work.

Guys, I managed to fix the problem:
http://www.pocketables.net/2008/05/how-to-hard-res.html
Just follow the instruction. Then you unplug everything and reboot the machine. It's back to normal.

shu_sum said:
Guys, I managed to fix the problem:
http://www.pocketables.net/2008/05/how-to-hard-res.html
Just follow the instruction. Then you unplug everything and reboot the machine. It's back to normal.
Click to expand...
Click to collapse
I had seen those instructions before I sent my shift off to the factory, but shift tech support seemed like they were convinced it would need to go back to the factory... so that is what I did.
Wish someone (smarter than me) could write a little program or batch file that could do that.

Dean405 said:
I had seen those instructions before I sent my shift off to the factory, but shift tech support seemed like they were convinced it would need to go back to the factory... so that is what I did.
Wish someone (smarter than me) could write a little program or batch file that could do that.
Click to expand...
Click to collapse
well i can try and implement the task 28 sending in a program that automatically does it so no playing around with mtty ... I'll look how easily is that done. I have compiled some apps before that do a specific task instead of firing up mtty, but for the shift there's some extra things to look out for
until then just do the enterbootloader app then run mtty according to the instructions.

Power management in Snapvue was at fault
I had the problem where Snapvue was blank too. This was after loading a bunch of CAB files so I am not sure which one was at fault. The Snapvue button did not seem to work and I had to use a flick of the power button to flip to Vista and back again to the blank Snapvue screen.
Once in Vista I used the 'reset snapvue' utility which then started up Snapvue (took a few minutes).
So now with the Snapvue WM side back up I checked the power management options on the Advanced tab and saw that it was set to turn of the device if not used for 2 minutes. So I unchecked that option and now Snapvue is always there!
I am certain I did not change my power settings in the first place so anyway a blank Snapvue screen is most likely due to Snapvue being powered off.

Removing/Disabling SnapVUE

I have searched and searched, but can't seem to find out if anyone has figured out a way to remove or disable SnapVUE completely.
I never use it, and I don't use the 3G modem so I don't need it at all.
It drains the battery and is annoying the hell out of me.
Is there any way to remove it, prevent it from starting or anything ?
-mortenft

Hmmm. I have always heard the other way.
MortenFT said:
I have searched and searched, but can't seem to find out if anyone has figured out a way to remove or disable SnapVUE completely.
I never use it, and I don't use the 3G modem so I don't need it at all.
It drains the battery and is annoying the hell out of me.
Is there any way to remove it, prevent it from starting or anything ?
-mortenft
Click to expand...
Click to collapse
I have always heard the other way of getting rid of Windows Vista and run more versatile SnapVue/Windows Mobile. You are the first one to ask kill SnapVue and 3G Modem. My sicere suggestion is get rid of Shift and buy a decent netbook or UMPC like Samsung Q1, ASUS R2H, RAON Everun etc. They all can run Vista and you can add broadband modem always, if you need one.
Thanks
Ram

In SnapVUE go to Settings > Power > Advanced
Here you can set the device to turn of if not used. Check both boxes and then set the wait time to 2 minutes. Then wait 2 minutes... SnapVUE will shutdown and will not come back unless you reset it in Vista.
Can be very weird knowing if you have turned Vista on after doing this though. A little jiggleing of the on/off slide button will do it. The SnapVUE button will return you to a blank SnapVUE (its blank because it is turned off) but will not return you to Vista - you'll have to jig with the on/off button.

saiweb said:
My sicere suggestion is get rid of Shift and buy a decent netbook
Click to expand...
Click to collapse
If there was some way of selling my Shift for a decent price (compared to what I paid for it) then I would. However, selling it with $5-600 loss to buy a netbook doesn't make good economics too me. That is why I wanted to get rid of SnapVUE so it doesn't drain the battery, and I can actually use the damn thing as I intended, having it in my livingroom to do "quick surfing" etc.
Now, if I leave it unplugged for more than a few days, it is empty, and I have to plug it in and use it with the cable pluged in. then, the next time I want to use it again, I have unplugged it - and so the story goes.
A really expensive piece of sh*t is my oppinion

King Reeky said:
In SnapVUE go to Settings > Power > Advanced
Here you can set the device to turn of if not used. Check both boxes and then set the wait time to 2 minutes. Then wait 2 minutes... SnapVUE will shutdown and will not come back unless you reset it in Vista.
Click to expand...
Click to collapse
I tried this. After 2 minutes the screen goes blank. Great I thouht - but I wanted to check - so I press the SnapVUE button and hey presto - it re-appears instantly - i.e. it's still sitting there draining my battery as far as I can gather...
Any ideas ?

Don't know why in my case the power options got screwy. From memory I had just liberated it (again, from a restored ROM) and installed some GPS software.
When it did disappear for me it was truely gone. No amount of button pushing would bring it back. So, I think that it is possible to turn the SnapVUE side off completely - just don't know how to replicate it. Sorry.

Had another thought - change your power settings while the Vista side is powered down.
*Correction* does not matter what the Vista side is doing. You need to ensure the SnapVUE side is in flight mode. I found that the 3G polling was keeping it alive. Can turn off SnapVUE at will now. So to recap, in SnapVUE 1. set the power options to turn of after 2 minutes. 2. Use connection manager to put the phone into flight mode. 3.Wait. SnapVUE will turn off and render the SnapVUE button useless. To switch to Vista use the on button.

if you don't want to have the snap viw, so why did you buy it from the begining????
The idea of Shift is to have two operating systems
Windows mobile + using it as 3G modem in Vista vies
and the Vista operating system (touch screen goodies)
My advice to you is to sell it and don't complaint

MortenFT said:
I have searched and searched, but can't seem to find out if anyone has figured out a way to remove or disable SnapVUE completely.
I never use it, and I don't use the 3G modem so I don't need it at all.
It drains the battery and is annoying the hell out of me.
Is there any way to remove it, prevent it from starting or anything ?
-mortenft
Click to expand...
Click to collapse
it does not drain the battery... I have about 3 hours of use in Windows 7. I'm using snapvue only for call and gps... and I'm not sure that you will find any netbook being more interesting than the shift.
if you think that your snapvue drains the battery then try to make it the lightest as possible.. you can stop the display using pBar or psShutXP .. and sincerely, I don't see anything better than that.
the best in that, is that you can just switch to snapvue, without display and guess what... you can get about 4 hours of battery life for Win7 because snapvue save battery life...
I really don't understand comments like in this post !

Hello,
I have the same problem snapVue kill battery when is in suspended mode windows ! there are a way to exlude eprmanently ?
Thanks A lot

If you really want to get rid of SnapVue/WM side of your shift you may try to just disconnect it physically.
Take a look at Mike Channons Shift dismantling guide:
"10 Remove the 2 screws located
in the areas shown. They are
under the ribbon cable connecting
the hard drive to the motherboard.
Care is needed in this area. The
motherboard is in two sections,
one for the x86 side (intel
processor, GMA950 video, card
reader etc) and another for the
WM side.
The 2 parts are linked via a
connector that is secured by
those 2 screws. WHEN REASSEMBLING
CONNECTOR
MUST BE RE-ATTACHED
PROPERLY."
Take a look at this pic-
the connector is underneath your ssd.
http://www.ebay.de/itm/HTC-Shift-X9...Card-Reader-/331454463495?hash=item4d2c39be07
I never tried it, but maybe...
But to be honest- i don't think it is necessary.
The IOO ROM i actually use has some "turn off device after not in use for x minutes" functionality.

One enticement to keep snapvue is to install a legally-purchased TextMaker to an old Windows Mobile phone, then copy that softmaker directory over to snapvue.
The IOO ROM will provide just enough memory to run TextMaker, which essentially gives you a full-fledged word processor that will run for 17+ hours. Not bad if you're stuck in an airport, etc.
A direct .cab install is not possible (that I've found) since the installation demands double the space of the .cab file.
Jake

SnapVUE not working - HELP !!!

Recently got my Shift and it was working fine. As of Windows update yesterday, SnapVUE is not working and the sound device does not seem to exist. I performed a reset of the Shift using Fn+3 key at boot in Vista However, SnapVUE is still giving me a blank screen.
Can some please help - I am not very tech oriented and would appreciate any simple steps I can try out on the device rather than have to send it back to HTC.
Thanks in advance,

pascal03 said:
Recently got my Shift and it was working fine. As of Windows update yesterday, SnapVUE is not working and the sound device does not seem to exist. I performed a reset of the Shift using Fn+3 key at boot in Vista However, SnapVUE is still giving me a blank screen.
Can some please help - I am not very tech oriented and would appreciate any simple steps I can try out on the device rather than have to send it back to HTC.
Thanks in advance,
Click to expand...
Click to collapse
I would suggest
1. Remove the power adapter, remove the battery and wait for 20 seconds and put back the battery and power adapter and turn on the device.
If the above method is not working..
2. Go to your comm manager on the Vista Side (top button on the right side of your display) click on Advanced Seettings button. This opens Advanced Settings dialog. Click on SnapVUE mode tab. Click on Reset SnapVUE. This will Hard Reset your SnapVUE that means it will delete all of your data on Windows Mobile side including your programs. If you liberated your SnapVUE, you have to reliberate it.
HTH
--Ram--