NEWS- The rapheal will NOT be on sprint :( - Mogul, XV6800 General

I was talking to a sprint rep while i was upgrading my titan rom to 3.56 ( at the store my comp didnt work) and i brought up a conversation of the diamond and i say the touch diamond pro and he goes "Sprint isnt getting the touch diamond howd you get that" and then he bought up some stuff how its going to be like the touch dual (not the phone but the way sprint didnt get it)... so i guess well have to wait and see. The sprint rep did know what he was talking about he was very helpful

I really don't think this really warranted a double post.
I talked to a sprint rep a couple days back and she told me that we should expect to start seeing them early next month, but 3rd party retailers(radio shack, bestbuy, etc) will get them first, then sprint will get them sometime afterwards. This makes sense to me as I know how many of us have a Titan and a warranty, so they want to get people to get impatient and buy them outright rather than "oops my phone broke" after the mogul goes EOL.

One way to maintain sanity is to NEVER ask any cell provider's store or phone rep about upcoming devices. They either don't know and will lie, don't know and will guess, don't know and will pass along any rumor that came their way (Barb is doing who???) or will answer truthfully with a "don't know".

jph8tr said:
One way to maintain sanity is to NEVER ask any cell provider's store or phone rep about upcoming devices. They either don't know and will lie, don't know and will guess, don't know and will pass along any rumor that came their way (Barb is doing who???) or will answer truthfully with a "don't know".
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Isn't that the truth!

Ah, come on, chococrazy. After 89 posts, you should know by now you can't trust Sprint reps for info on upcoming products and services. Let's not spread false information around.

Step 1: learn to spell the name of the device properly.
Step 2: make up BS.
You skipped step 1.

bigray327 said:
Step 1: learn to spell the name of the device properly.
Step 2: make up BS.
You skipped step 1.
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Click to collapse
you forgot step 3: Post in multiple rooms the exact same thing

Related

Found a G1

Found a G1 the other day and left it on for the owner to call em to get the phone back. Lost phones before, I know how annoying it was, but the owner hasnt called in 2 days so im assuming they dont want it.
That said, they will more than likely call and block this phone, if they do, is there any way I can get it working again?
Thanks for your help.
swap sim cards
I dont think Tmobile blocks stolen phones from the network. (I didn't check to see if you were in the US or not)
I've lost a phone in the past and asked if Tmob could block the phone from their network and they say its not possible.
If you want to be more proactive, open up gmail and send yourself an email, then you'll have the owner's address and then send him an email. Hopefully he'll give you a small reward for your trouble and kindness.
I don't understand why you couldn't more proactively look through his/her contacts and call 'Home' or 'Mom' or 'Dad' etc??
sblmnl said:
I don't understand why you couldn't more proactively look through his/her contacts and call 'Home' or 'Mom' or 'Dad' etc??
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No offense but I am going to ask this question, How old are you? and Do you have something listed as Mom or Dad?
LOL I am not trying to say anything bad I just never heard of anyone over the age of 30 having Mommy in their phone LOL I am only 22 and have it as their full names, but I do have ICE for them as well.
sblmnl said:
I don't understand why you couldn't more proactively look through his/her contacts and call 'Home' or 'Mom' or 'Dad' etc??
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Yea he could of done that.. but to me I would keep it.. finder keeper
i would keep it but tats just me either look for home in the contacts.. Or email him.. Thats the best u can doo
neoobs said:
No offense but I am going to ask this question, How old are you? and Do you have something listed as Mom or Dad?
LOL I am not trying to say anything bad I just never heard of anyone over the age of 30 having Mommy in their phone LOL I am only 22 and have it as their full names, but I do have ICE for them as well.
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1. I'm 21
2. There's a lot of people that wouldn't necessarily use 'Mommy', but many definitely use Mom or Dad
3. There was no age mentioned here, just trying to help
..
sblmnl said:
1. I'm 21
2. There's a lot of people that wouldn't necessarily use 'Mommy', but many definitely use Mom or Dad
3. There was no age mentioned here, just trying to help
..
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I was just saying that I haven't met many with mom or dad in their phone listed as mom or dad.
Either way have you thought of calling 611?
I agree. I have no "mom", "dad", "sister", "home" etc. In my phone book. Closest thing I have is "aunt ----" haha. It is easy to text anyone from the inbox and say "hey I found this phone how do I contact the owner?" -simple isn't it?
I am 31, and have 'Mum' in my phone...
I have Mom and Dad in my phone and I'm 28. Never really seen a reason to change it. When I talk to them I call them Mom and Dad so thats how they are listed in my phone book.
As for the lost phone you could have easily taken it into a T-mobile store or called T-mobile customer care. Sounds like you wanted to keep the phone and to make yourself feel better you waited a whole 2 days. Loosing your phone sucks I would try and be more proactive about finding the owner.
Most lost phones never reach there owner and i would say if the sim is still active the owner hasnt reported it to tmob. if it has been disabled then i would say they will have most likely have claimed on there insurance so i would give it another 2 days (4 in total) look through the contacts and see if you an find anything that relates to a family member and call them to find the owner.
by this time you should have spoken to the owner and with any luck he will haev an insurance replacement and say you can have the phone for £25 or so ( the insurance excess) or at least if i lost my phone and had a replacement via insurance and then was told someone had found it i would try and make a deal with them.
I don't have mom and dad listed as I call them but by their proper names.
Closest I have are aunt and uncle so and so.
My phone is also locked with contact info displayed that doesn't include the cell in question. Now if only I could get a Google Voice acct.
neoobs said:
No offense but I am going to ask this question, How old are you? and Do you have something listed as Mom or Dad?
LOL I am not trying to say anything bad I just never heard of anyone over the age of 30 having Mommy in their phone LOL I am only 22 and have it as their full names, but I do have ICE for them as well.
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I am 32 and have Mom and Dad listings in my phone, I also have my grandparents listed as (get this) Grandparents.
Because... get this, they are my mom, dad, and grandparents. My dad is not Daniel to me, even though that is his name, he is my dad.
Outcome?
Hope to see the outcome, LOL, wanted to see the person reaction when he had his phone returned to him. Please update us, thank you
Can I have my phone back now?
A whole two days is a lot more than what thousands of other people would have done. I could go to a t mobile store after I work all week, like I have nothing better to do, but for what? the guy behind the counter to say yes sir, il get this right back to him, and put it in his pocket?
IMO the guy had 2 days to ring me, he didnt, he dosnt want the phone so my question was, am I going to be able to use it normally or is it as good as a brick?
I think you should be able to use it, however, if it is as good as a brick let me know I may buy it off of you for a small price. I need a development phone that isn't my primary device.
Wow. There is a good amount of flimsy moral rationalization going on in this thread.

Sprint tech supports reason 2.1 was delayed

I know i know guys, just wanted to tell you what they said last night when i was trying to get my google voicemail working. i asked when the update and she said it was supposed to be late march but a problem with mms having to download was the reason it was pushed back. of course no date was given, but i just thought that was strange being that all the devs here have mms working on their rom's. i hadnt heard anything about that problem, just thought i would let yall know. and as always, thanks a million to the dev's making these crazy good rom's.
Alright! Another rumor.
My Sprint tech told me that it was because of Earthquakes in India and the alignment of the planets causing "pole shifting" (think doomsday)...
Seriously though, I'm sure Sprint techs blow smoke up people's a$$'s all day long, isn't that how all front line customer service jobs go?
how th ehell is it a rumor? its fact as of now. all im doing is relaying info from a credible source. maybe to the dev's it makes sense out of the problems they run across
danknee said:
My Sprint tech told me that it was because of Earthquakes in India and the alignment of the planets causing "pole shifting" (think doomsday)...
Seriously though, I'm sure Sprint techs blow smoke up people's a$$'s all day long, isn't that how all front line customer service jobs go?
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yea my dude works as a sprint CS agent and i know more than he does jus from being on xda he had no clue that the hero was even gettin 2.1 and we discussed this like a couple of days ago...they just go there for 8 hours and listen to people ***** thats all their trained to do and are find out about stuff like right before it comes out only when its necesary for them to know about it to help people
yeah i know, i hate the "when is 2.1" threads myself. im whipping myself now for putting it on here
ukcatsfan said:
how th ehell is it a rumor? its fact as of now. all im doing is relaying info from a credible source. maybe to the dev's it makes sense out of the problems they run across
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How can something be delayed when Sprint didnt even specify a date?
First half of 2010 can be up to late June.
Oh wait, they changed the date, they said end of 2nd quarter.
Guess what? ITS STILL COULD BE UP TO THE END OF JUNE!

I spoke to a rep about the 2.2 Beta - screenshots inside

Ok, I've been reading all the threads about the 'leaked' beta that's being argued over etc. so I took it upon myself to chat w/ a Sprint rep about 2.2 and how to get my hands on this mystical beast..
When directly asked how to help beta test, the rep suggested that I contact technical support and they would "definitely" help me with that request.
FWIW..
No way any end-user is going to get a copy of that, sorry... Imagine the piles of NDAs you'd have to sign. They'd basically have to hire you into hardware dev. Sorry to burst your bubble, but it won't happen. That phone number is just to get you off their back.
APOLAUF said:
No way any end-user is going to get a copy of that, sorry... Imagine the piles of NDAs you'd have to sign. They'd basically have to hire you into hardware dev. Sorry to burst your bubble, but it won't happen. That phone number is just to get you off their back.
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not in a bubble.. I just wanted answers
(i'm on the phone rt. now.. I'll post their answer in a few)
we all know its coming "this year"
opening a new thread every minute is not going to get this out sooner...
ericizzy1 said:
we all know its coming "this year"
opening a new thread every minute is not going to get this out sooner...
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not sure how to answer this one (rolls eyes)
After talking to Tier 2 tech support on the phone, I emailed him my screenshot and he seemed really puzzled that an online chat rep would tell me this.
HE said he is not aware of anything going on for beta testing.. Further, he checked his 'inside' mail/communications about upcoming things etc. and didn't see anywhere that would imply that the 2.2 update would be here within the next few weeks but he said that's where things stand today and it was subject to change.
He did say that normally, they get the inside scoop before things drop so that they are prepared before the official drop/release of new stuff and he saw nothing yet to imply that froyo was coming.
Further, he also mentioned that Sprint does not normally do Beta testing that he is aware of and that sometimes people get ahold of things (leaks) before they're official (which we already knew)..
So there's the answer. Sprint doesn't normally do beta testing
keep calling and bugging them and see if someone else gets it LMFAO
or just wait....
Two things:
1. The online rep you talked to doesn't speak English and is not privy to any sort of inside information. They don't know ****.
2. The "Tier 2" rep you talked to doesn't know ****.
No way, no how will you ever be able to "beta test" for Sprint. They do their own testing, but they keep it under wraps pretty tight. Anybody you talk to on the phone is just a Sprint drone.
Either way, you don't know if you don't ask right?
I asked whilst many whined about entitlement. (not implying that'd the case in this thread, but still..)
Sent from my SPH-D700 using Tapatalk
Just a little fyi... when you call sprint reps, be careful... they work in prisons. Just found this out the other day... interesting eh?
Sent From The Beast Inside My Pocket.
You wanted information and you called the stupidest people on the face of the planet? Why didn't you just go find the nearest homeless person or McDonald's employee and ask them to flash Froyo onto your phone?
bigray327 said:
You wanted information and you called the stupidest people on the face of the planet? Why didn't you just go find the nearest homeless person or McDonald's employee and ask them to flash Froyo onto your phone?
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I think that would be offensive to some homeless people and mcdonalds employees. Just sayin. xD
Other than that, I do have to agree, sprint employees are quite dumb. After being with sprint for 6 or so years, I would know. Especially in the first few years before they actually got their **** kinda together.
Also, I believe that 2.2 froyo will be coming out around the end of november. I'm going to stick to that. If not, then sprint is gonna have a ****load of people wanting their money back.
Sent through the Matrix
Wow... This is kinda offensive to those of us employees that actually know our ****. We're not all bad or idiotic or mindless braindead drones. There are a few good ones out there...BTW, I'm not call center I'm store rep, but I paid my dues at the center prior to this gig...
But yeah, none of our info actually mentions any type of updated release for Froyo...
notoriouspyro said:
But yeah, none of our info actually mentions any type of updated release for Froyo...
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Meaning that froyo is still set to be released at the end of november or that the epic will not receive froyo at all? If its the latter then I among many others will rage and most definitely return the epic.
Oh and no offense. Just stating that I've dealt with my share of sprint employees that aren't the brightest crayons in the box...
Sent through the Matrix
fromchaos0646 said:
Meaning that froyo is still set to be released at the end of november or that the epic will not receive froyo at all? If its the latter then I among many others will rage and most definitely return the epic.
Oh and no offense. Just stating that I've dealt with my share of sprint employees that aren't the brightest crayons in the box...
Sent through the Matrix
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There is absolutely no doubt that the Epic will receive Froyo.
It will get it, I spoke with a rep at one of our conferences and he did state it was coming, but he just had no idea when. I know doesn't help to move things along. But be patient. Hell I had to wait until a week ago before employees were able to get our epics, so good things do come to those who wait.
fromchaos0646 said:
I think that would be offensive to some homeless people and mcdonalds employees. Just sayin. xD
Other than that, I do have to agree, sprint employees are quite dumb. After being with sprint for 6 or so years, I would know. Especially in the first few years before they actually got their **** kinda together.
Also, I believe that 2.2 froyo will be coming out around the end of november. I'm going to stick to that. If not, then sprint is gonna have a ****load of people wanting their money back.
Sent through the Matrix
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Just wait until he gets next months bill and for some reason they switched him to a family plan with international roaming because he called in and asked about Froyo.
Rule #1 - NEVER call sprint unless you absolutely HAVE to.
Rule #2 - If you do HAVE to call, make sure to check your account online IMMEDIATELY after getting off the phone with them no matter what you were calling in about.
As long as froyo is a definite, its all good. Just gotta be patient even though its hard to wait for something that will make your phone truly "epic".
And damn, that would suck. Never have I experienced that with sprint but in the future ill look out for that. Idkillabitch if that happened to me.
Sent through the Matrix
fromchaos0646 said:
Never have I experienced that with sprint but in the future ill look out for that. Idkillabitch if that happened to me.
Sent through the Matrix
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Ditto. Remember folks, the BBB can be a sledgehammer.
BThomas22x said:
Just a little fyi... when you call sprint reps, be careful... they work in prisons. Just found this out the other day... interesting eh?
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LOL, no, they don't. They work in call centers, though some of the reps like to compare it to prison.
As for the beta testing, there is a VERY long, drawn out process to be a beta tester, and it's not what you know, it's who you know. I had some fairly high up individuals asking to get me beta team access, and I was shot down damn near instantly. However, a former coworker's brother got him into the beta team, and he was receiving phones almost 6 months before they were released. It was pretty awesome playing with the new stuff before any info was ever leaked to the net, but these folks are NOT techies like us, they just play with the phones and report any obvious bugs.
muyoso said:
Just wait until he gets next months bill and for some reason they switched him to a family plan with international roaming because he called in and asked about Froyo.
Rule #1 - NEVER call sprint unless you absolutely HAVE to.
Rule #2 - If you do HAVE to call, make sure to check your account online IMMEDIATELY after getting off the phone with them no matter what you were calling in about.
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What's funny, is I actually DID check my account afterwards LMFAO
Just sayin'

I talked to a SPRINT Customer Service Rep about FROYO for the epic

Well he was very nice i must admit and even though i didnt get an answer i liked 2 much it was better than the usual "oh we dont know anything about it". He said that the Update WAS ready for the 11th of November but that tyhere were a couple of bugs and they are trying to work on it to relase as soons as possible. He said that he talked to a couple fo co-wrokers and his supervisor and he gathered that he truly sincerely didnt know(which i actually beleived for the first time) BUT that the LASTEST and FINAL DATE that FROYO for the epic will be out by is DECEMBER 5th, which i know is not the best date AT aLL but its certainly best than the END OF THE YEAR. so yeah wanted 2 share that, if anyone else scoops something up let US all know
That's cool, even if true
the froyo leak has always been running as stable as
the 2.1 for me. So I am fine with it.
Can we just have a forum for Froyo gossip? Froyo is becoming the Brett Farve of the Epic 4G.
betterment66 said:
Well he was very nice i must admit and even though i didnt get an answer i liked 2 much it was better than the usual "oh we dont know anything about it". He said that the Update WAS ready for the 11th of November but that tyhere were a couple of bugs and they are trying to work on it to relase as soons as possible. He said that he talked to a couple fo co-wrokers and his supervisor and he gathered that he truly sincerely didnt know(which i actually beleived for the first time) BUT that the LASTEST and FINAL DATE that FROYO for the epic will be out by is DECEMBER 5th, which i know is not the best date AT aLL but its certainly best than the END OF THE YEAR. so yeah wanted 2 share that, if anyone else scoops something up let US all know
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Total meaningless BS.
Literally no one in the first two tiers of tech support is going to have the slightest idea. It will be released when ready. Target are movable, they are not going to blow a few million bucks in needless support issues if it isn't ready on Dec 5, so the support person you spoke to was just completely making it it up. There was also clearly never a target of the 11th.
On of our more respected Sprint people here has said the target has been NOv 29th for a while and that is the only credible thing that has surfaced, and is incidentally, exactly in line with the only thing Sprint and Samsung have ever said publicly, which is their placing the release for Epic at between the end of November and the end of December.
aero1 said:
Total meaningless BS.
Literally no one in the first two tiers of tech support is going to have the slightest idea. It will be released when ready. Target are movable, they are not going to blow a few million bucks in needless support issues if it isn't ready on Dec 5, so the support person you spoke to was just completely making it it up. There was also clearly never a target of the 11th.
On of our more respected Sprint people here has said the target has been NOv 29th for a while and that is the only credible thing that has surfaced, and is incidentally, exactly in line with the only thing Sprint and Samsung have ever said publicly, which is their placing the release for Epic at between the end of November and the end of December.
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you sound angry dude lol
betterment66 said:
you sound angry dude lol
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He's right. You're simply not going to get any kind of accurate answer from Sprint CS on things like this. They know practically nothing.
I really don't understand why u ppl are making it seem like the OP is doing something wrong.. we are all just wanting froyo and he called sprint and shared with us what the rep said. we will find out when it is when it comes which is hopefully gonna be soon...
Sent from my SPH-D700 using XDA App
How does one get a copy of the leaked froyo?
Sent from my PC36100 using XDA App
Just hop on over to the dev sub-forum. There is the leaked 2.2 beta and about 3 roms based on it already. You just need to root and install clockwork mod recovery.
i work internally there and i can tell ya this i get all my info on the outside.... its not like we really know i also talk to multiple people in the company and we email each other to find info out... remember we are employee's not SPRINT don't rely on what an employee tells ya talk to the source ask Google when its coming out why are you asking a service provider? we don't make or create the software and we are not the equipment manufacture people need to come to grip and realize sprint is only a service provider
setox said:
i work internally there and i can tell ya this i get all my info on the outside.... its not like we really know i also talk to multiple people in the company and we email each other to find info out... remember we are employee's not SPRINT don't rely on what an employee tells ya talk to the source ask Google when its coming out why are you asking a service provider? we don't make or create the software and we are not the equipment manufacture people need to come to grip and realize sprint is only a service provider
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your a fool
Info Source
That may be but I tend to agree with him. Your local Sprint store is not the best place to get information.
And btw, that should be "you're" not "your".
tsp
infamousjax said:
your a fool
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We will all just be crying for gingerbread as soon as we get froyo
Sent from my SPH-D700 using XDA App
Lol now why would you post about you talking to a rep? Seriously it will come when it does. No one cares about you talking to a rep because chances are that rep is just pull it out of his ass to get you to go away.
Guys I just spoke to my doc and he told me its coming tomorrow I swear that's what he said, and its gotta be true because my doc said so, sooo yeaahh listen to me! Because I'm soo freaken cool! And I have the power to talk to people and get answers that none of you will ever be able to get! Bwahwawah.
P.s: I'm just bored don't get your panties all tied in a knot jkjk :::wink:::
Sent while your mom was putting her clothes back on (Epic4G gotta love it.)
I have a Sprint HTC Hero, rooted, overclocked, blah blah blah. It still does not do over half of the **** your Epics do. I cant even run a 3d game on this P.O.S. Point is, be thankful for what you have.
& for the record, 2.2 is nothing special.
Dj21o said:
I have a Sprint HTC Hero, rooted, overclocked, blah blah blah. It still does not do over half of the **** your Epics do. I cant even run a 3d game on this P.O.S. Point is, be thankful for what you have.
& for the record, 2.2 is nothing special.
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For the upgrade to fully use flash makes your point false. Froyo is a big step from 2.1.
And also I spoke to a rep as well. And he was giving me info he read off of Android Central so he's basically in the dark as much as we are. Phones being released is one thing because Stores get the info ahead of time for stock purposes. Froyo is something different.
And [email protected] the Bret Favre comment. I almost lost my drink!
I think these "I talked to a sprint rep who knows when it's coming out" Is the equivalent to "I played for my high school basketball team so I know what it's like to be in the NBA. You really have no insight on what's really happening
I've heard the 29th.. oh and I work for sprint but hope its true.
aero1 said:
Total meaningless BS.
Literally no one in the first two tiers of tech support is going to have the slightest idea. It will be released when ready. Target are movable, they are not going to blow a few million bucks in needless support issues if it isn't ready on Dec 5, so the support person you spoke to was just completely making it it up. There was also clearly never a target of the 11th.
On of our more respected Sprint people here has said the target has been NOv 29th for a while and that is the only credible thing that has surfaced, and is incidentally, exactly in line with the only thing Sprint and Samsung have ever said publicly, which is their placing the release for Epic at between the end of November and the end of December.
Click to expand...
Click to collapse
I'm pretty sure the few million bucks of support doesn't bother them one bit. As we've seen with the GPS issues, they'll just ignore it. No cost at all to them.
Some Sprint reps know way more than others about current and upcoming products. However, keep in mind that it's not their job to keep you up to date on release dates for Froyo, and at least some of them just don't feel like talking to you about it even if they know. You can call again and again and ask 20 of them, and maybe you'll get someone that actually does know and is willing to share info with you, or you might get a bunch of people who just show up and do their jobs, don't give a crap about the products they support, and have no idea what you're talking about. Either way, I wouldn't discount something a Sprint rep says, because they're at least as likely to know as anyone else.
Flash is slow as **** anyways? Lol. And cant you just get the apk from somewhere and install? I did it on my hero, but my processor is sllllooowwwwww lol.

smart people wanted

first off i dont need all the legal BS second off any help would b appreciated. so i got the 3D an i have this OG EVO that my mom wants problem is shes on boost because of unlimited international calling she loves this evo so heres what im thinking it her birthday in a week and i wanna flash it to boost for her please help me i wanna giv her the best birthday present ever
I don't remember the link but I think its in android development. Looks pretty simple to flash over and boost is pretty open to activating it.
Sent from my PC36100 using XDA Premium App
thread ...under this one actually (or should be once i post this lol)
LCL22 said:
thread ...under this one actually (or should be once i post this lol)
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when did you pst something?....im trying to get this asap because i have to go to work tomorrow alll day along with the rest of the week =( her birthdays thursday the 21st
pimp100500 said:
when did you pst something?....im trying to get this asap because i have to go to work tomorrow alll day along with the rest of the week =( her birthdays thursday the 21st
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come on please i need this quick and so badly
Here is a method mentioned in the thread I believe LCL22 was talking about.
The thread is here: http://forum.xda-developers.com/showthread.php?t=689303
And this post is: http://forum.xda-developers.com/showpost.php?p=9309234&postcount=12
Hope this helps!
BIGDINOG said:
I was on the Boost network for over 3 years. I only switched to Sprint to get the EVO and because I am on a Employee discount plan.
You can not call up Boost and say, I have an EVO here is my ESN. I guess that might be unethical, but thats debateable. You simple do not tell them what kind of phone it is. Once you have established service with Boost, with one of their own phones. A person might call up, tell the Boost CR that their old phone broke, and that they acquired a replacement phone. Simply tell then the ESN number, they will type it in, some CRs will notice its a Sprint phone and send you on your way without adding it, others will not and they will add it. Some phones will work, others will not, I do not know why.
As to why the hacking and such, I think there are people out there looking to make a buck. Some people will pay anywhere between 50-100 to get this done. I did it myself by simply calling. My phone was never cloned, nor did the ESN go bad. Like I said, I was able to put my TP2 back to Sprint when I switched back. I originally bought the TP2 off ebay with a clean ESN.
* About the hack or Boost systems, well I would guess, there might be a few rogue Boost CRs who do this on the side for a fee. Therefore, implying there are hacks that need to be done in order to charge.
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cr5315 said:
Here is a method mentioned in the thread I believe LCL22 was talking about.
The thread is here: http://forum.xda-developers.com/showthread.php?t=689303
And this post is: http://forum.xda-developers.com/showpost.php?p=9309234&postcount=12
Hope this helps!
Click to expand...
Click to collapse
dang i tried this and the lady said their system wouldnt allow it should i try again....i decided to use a sick day to get this done for my mom....she deserves it....any help will b thanked

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