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There is no sound. I plugged in the head phones and i can hear out of that, but when i unplug it, i get no sound. It's like its still plugged in. Can anyone help me, or has anyone else experienced this?
sorry i have an o2 xda neo
Might be another instance of a known design issue with Prophet. Many people have hit this problem - mine did this and needed to be returned for repair.
Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.
How long mate? 2 hours? 3? I wish it had worked that way. I tried everything... still no sound. I think it is a crappy hardware. I think HTC should collect all prophets... I mean if it were a decent company.
Its just a little lower quality hardware, I agree.
If that doesn't work, try soft resetting. If that doesn't work, try hard resetting.
Its better to try all options before sending it in to the service centre, where it'll get screwed around and probably be kept for 2 weeks or something, due to "unavailability of parts"..
It is not working, removing and inserting again n again, some other method, i will have to try to open it, as it is not under waranty and it is also without bill, plz suggest me something
This seems to be a major problem with the HTC Prophet as a whole regardless of the branding. I have returned mine to Orange for a replacement, they confirmed that it was hardware failure. I thought that I might have just got unlucky with a bad batch, but looking across the NET and here, it appears that all brands based on the HTC Prophet are failing.
Obviously, shoddy manufacturing, I guess HTC did a little penny pinching with the speaker system.
I have same issue with my dopod 818 pro the plug and unplug trick did not work for me I have to send my to http://www.PocketPCTechs.com they have the device repaired for me now my device is back to business now..
I have the same problem here but i bit different... i was using an external speaker system, when i unplugged the jack from my spv m600 i did't get any sound the only sound i have is when i receive a call then i hear the ringtone but when i pick up i don't hear anything and probably the other side doesn't hear me...i tried to put the jack in and out but no results now i am obliged to use my phone with the headset...
same problem...solved!!
hi, today i had the same problem...no sound at all after i unplugged an external sound system. I plugged again the 2.5mm and unplugged it very fast a few times untill i got my sound back!!!
good luck
pixie
My m600 has been back to Orange for repairs for this problem. Works again perfect now.
Robin
PhoenixAG said:
Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.
Click to expand...
Click to collapse
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!
DrStein666 said:
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!
Click to expand...
Click to collapse
Does not always work.
It did not do the trick for me for sure. Orange had to repair it for me.
Robin
sound problem fixed by yourself
Hi all!
very easy! Just plug-in and plug-out hand-phone abit strong, it will get back!
lucky!
Thanks !
Worked for me !
Youpy
I have got an O2 trion which has a rather strange feature. When I call a number which is busy at the moment the busy tone is always delivered through the external speaker even though the external speaker is not on. HTC support says they have never heard of this problem and I should send the device in. I hoped that the ROM update HERMIMG_O2_1.25.207.1_SHIP.nbh whould solve the problem but it does not.
Does anybody else have the same problem and is there a solution?
ThankX
Stefan
Yes, I have same problem.
Same here on my V1605. It seems that there is stiill no way of resolving this issue.
See thread: http://forum.xda-developers.com/viewtopic.php?t=61115
I've also discovered that when the engaged tone sounds through the speakerphone I'm no longer able to hear the phone ring - it goes straight to call divert. Will phone CS tomorrow to see if they have any answers.
Hi dIesigner_1,
thank you for the link to the existing topic for this problem. I could not find it before my post.
I also do have the screen alignment problem so I sent the device back to O2. I am looking forward what will happen and if both issues can be resolved. :?:
same issue
hi,
i have the strange busy tone on speaker effect too.
thou hapily it doesn't seem to affect my call routing.
would be interested in the solution, though!
cheers.
I have the same issue on my HTC TyTN, not always but it happens random from time to time. Very strange behavior...
*push*
any solutions yet?
that is anoying as hell!
Hi,
I got a new O2 trion as an exchange device due to screen alignment problems. I also claimed the external speaker bug. Guess what! The screen alignment is ok so far but the external speaker bug is still there. I called the company CS which is responsible for the exchange. They claim never to have heard about the bug and they offered another exchange...I do not belive this will help as long as nobody complains about the problem and HTC is forced to do something.
I get that sometimes too
Found a solution from another thread
workaround update: change "Script" value to "ap" for tone to play only once, and change "Sound" value to "busytone.wav" (comes in rom, at least for HTC TyTN) - it's not loud at all.
Click to expand...
Click to collapse
Thanks to shadowcaster for this tip.
Also if you want to disable the sound just remove the Script key.
elysion said:
Found a solution from another thread
Thanks to shadowcaster for this tip.
Also if you want to disable the sound just remove the Script key.
Click to expand...
Click to collapse
Can anyone explain the remedy for this problem in the most lamens of terms for someone still soaking wet behind the ears regarding my Tytn and WM6 and smartphones in general? Please?
Hey all, im glad this site is up its been great finding what i can really do with my wizard!
here is he issue im having. the wizard has 3 different speakers and 1 microphone. 2 side speakers (used to play music, or speaker phone) and the 1 main speaker (used for hearing calls). none of the 3 work when im making calls, listening to music, alarms, or any of the "screen click" sounds and the microphone doesnt work on phone calls or note recordings. however, the one time the speakers do work is when i have an incoming call, i tried listening to see which speaker its coming out of and it sounds like all 3. the headphone jack still works so thats what ive been using. pressing the speaker phone button while on a call (that i cant hear) doesnt do anything, the UI doesnt show any change or switch to indicate its changed to speaker phone and the "speaker on" button doesnt change to "speaker off" like it used to.
originally i thought this was a ROM issue, i was using the manufacturer's ROM (cingular 8125, unlocked for tmobile service) so i followed the lovely tutorial and switched my phone over to the t-mobile 2.26 ROM. this had no effect, so I then upgraded to XDA's WM6 ROM and while i love this new ROM it still did not fix my sound issue.
im stumped, any help anyone can offer would be great. I wanted to post here before i crack it open to look at all the insides.
same problem!
I'm having the exact same problem! I just noticed the problem recently, when my phones alarm didn't sound. I'm running a custom cooked rom from mattk_r 318 kitchen, but I don't think the rom is the problem, as i am indeed still hearing sound from the head phone jack. I don't think the internal speakers are broken, as when a call comes, the phone rings, and the sound come out from the speaks as mentioned above!
Help!
dropped?
have you ever dropped your phone?
I have dropped mine a couple times and thats the only cause I can come up with. But this never seemed to be a problem until recently.
no major drop recently.
i havent really dropped it recently at all.and for some reason i dont think the hardware is the problem,because i tryed voice recorder,and it records my voice and i can play it
back through the headset.so that confirms that the mic and both spealers work (rings
when incoming call). i really dont want this to be the downfall for my wizard! is there
any key registry entrys for sound maybe that we could have a look at? btw my wizards a G4 if thats makes any difference.
please help!!
mine is a g3, if it were a software issue then reflashing should have solved it. right? i dont know enough about the internal workings of the wizard to know what a flash actually does.
?
Anyone have any ideas on what I can try?
Well, a flash is an OS upgrade/downgrade. It contains drivers, programs, registry settings, things of that sort. Sounds like your problem is hardware related, nothing to do with the OS itself.
I assume the warranty on that baby has already expired, so you're pretty much on your own.
Two options come to mind:
1. The obvious... buy another Wizard
2. The not so obvious... buy another Wizard with a broken screen and take all of its guts out and put them in yours.
A third option also exists... (ther's always a third way)
Mind you, this is for INFORMATION PURPOSES ONLY! In no way do I condone the below mentioned method.
Get a new line of service with Cingular and buy the Wizard to use with it. Exchange their boards, swap the IMEIs using the Wizard Service Tool utility found on these boards, cancel the line of service and return the "new" Wizard.
Sound issues
I have had a similar problem but located my problem to the microswitch which is in the headphone socket. Might be worth trying pulling the headphones in and out a few times to see if it allows the microswitch to release (if that is the problem?)
Steve
The wizard is magic
Some how my wizard seemed to repair it self. Its sound is working again...i didn't reflash or do anything special....weird. I think its because the phone had a good vibrate....ive got one of those speaker docks for the wizard..i put it in there...got a phone call and talked and stuff...but while it was in there (with the mic plugged it) it vibrated alot...maybe that flicked the switch mentioned above?
weird..this phone never ceases to amaze me. I just hope it doesn't happen again... because it appears to be emerging as a problem as the wizards get older?
Keep up the good work guys!
LOL!!!!!!!!! its so simple and yet so amazingly smart
wow, Steve you are the most amazing person EVER!
I put the headphone piece in about 1/10 of the way and slowly made a swirling action as i slid it all the way in, clicked the start button on wizard and i heard the "click" for the first time in a month!
Thanks!
I tried different options to get my sound back, no luck so far
Problem started after using the headset-connector to connect it to an FM-Transmitter.
After reading this thread, my guess is that the "micro-switch" is in a wrong position. So I opend my MDA, but can't find any "switch" in that connector.
Is there some more info about that connector, a connection-diagram perhaps ?
what worked for me was inserting the headset jack in roughly, robbing each side of the headset jack to try to hit the "switch". that might work for you.
Yes!!! Thank you a lot!
I have the same problem, no sound in my speakers, just vibrate and sound in handsfree. I figure out that this micro-switch could be the problem, but I haven't know how to solve it. Thank you once again, I love my SPV!! and this community.
Fixed!
Woohoo!
This problem just cropped up for me on the weekend.
Thankfully it wasn't long before I happened across this thread.
About a minute of persistent jiggling the microphone jack did the trick.
Thanks!
Basically only just got my SPV M600 yesterday, been faffing with it etc, and now ive lost all sound, have no idea why its not playing music etc, as all the sound levels are turned up.
Is there something im doing wrong? Secret silent button? lol
Cheers
Colin
Ok well, just done a reset to manufacturer standard settings, and still no sound
Col
do you have use a cabel head set?
I didnt get one with it. So answer to that is no.
Thanks
I just want my sound back, my alarm didnt go off this morning, made me late for work lol.
Col
hard reset is the decision...
how would i go about that?
Sorry im new to all of this.
thanks again lads
collywog19 said:
how would i go about that?
Sorry im new to all of this.
thanks again lads
Click to expand...
Click to collapse
just to warn you - you will loose all your information on the device - so take precautions, synchronize with PC... The hard reset is performed the following way - Press and hold the Camera and the CommManager buttons and in the same time reset the device with the stylus. Do not release the Camera and the CommManager button until you see a text asking you to format the FAT. Then press send and you are ready...
so that means ill even loose operating system? how would i go about putting it back on?
Jeez i sound like such a useless bugger, i build pc's for part of my living lol
All this mobile stuff is new to me though.
Thanks
EDIT :
just done hard reset, and its still got no sound
Col
well well, just upgraded to wm6, and still no sound, also, speakerphone in calls doesnt work, i get no ringtone, this is pissing me off lol
I just want my sound back lol
Col
heeelllpp
someone must have an answer lol
Col
ok, just found a 2.5 TO 3.5 JACK THINGY for sale at maplins, will go tmoro and then try headphones on it if that fails then i have no idea what steps to take next
Colin
does it have sound when u plugin ur headset? do you always plugin ur headset to the phone? i maybe think there's something wrong with the headset jack or slot, either short circuit or whatever, i am not sure as i am no expert.
last time my neo also like that..u can try and put the headset back in again, then try to remove it again, but maybe slowly. try a few times and i think it will be ok. from that that time onwards, i never use the headset...bought a bluetooth headset.
it worked fine last nite, and ive never used a headset. thats why im gonna buy a 2.5 jack to try some headphones tommorow, see if i get sound from them. ah well, have it less than a day and it breaks lol
Cheers
Colin
FIXED
was the red wire on speaker lol
w000t
Col
How did you fix that ?
My S200 have the same problem , i have a paper up the speaker on the red wire, but sometimes it rings,and sometimes not.
What is your trick ?
Check out this thread, it may help...
http://forum.xda-developers.com/showthread.php?t=234650
This post is for the Magician, but it may help with your prophet too.
Also, there was talk about a software bug that caused problems like this. The solution was to:
Call voicemail (or somewhere that you KNOW is generating sound)
Plug in your Headset, listen for sound...
Unplug the headset.
I dont know if that was the exact solution. The above post has a link to other posts, as well.
-j
i think your speaker is out. same problem as mine, tried the 'sponge' method & worked for a while, think mine needs to be replaced. prophet speakers tend to have a lot of problems from what i gather...
try searching in the prophet forum for 'speaker' u can find the thread that i'm talking about.
A friend of mine has just got an HD2 on t-mobile, He bought some sennheiser cx500's. He said when you plug them in the phone keeps randomly dialing out to the last person you called. I was sceptical but he showed me and it is true, I have some CX500's myself and not experienced any issues but I haven't used them much. I tried his pair and it did dial out once, but then couldn't get it to do it again.
Has anyone else had any wierd experiences with headphones?
Cheers
Call last number is linked to a double click of the headphones button. I can only assume he has a loose connection somewhere, that when it shorts out twice in a row makes the phone think he's double clicked the headset button.
I use a pair of V-Moda headphones and like you have never had this problem.
Thanks, do you know if there is a way of disabling the double click option?
richardirv said:
A friend of mine has just got an HD2 on t-mobile, He bought some sennheiser cx500's. He said when you plug them in the phone keeps randomly dialing out to the last person you called. I was sceptical but he showed me and it is true, I have some CX500's myself and not experienced any issues but I haven't used them much. I tried his pair and it did dial out once, but then couldn't get it to do it again.
Has anyone else had any wierd experiences with headphones?
Cheers
Click to expand...
Click to collapse
Yes, had the strange same thing when connecting my phone to the AUX of my home cinema system
valleyman83 said:
Yes, had the strange same thing when connecting my phone to the AUX of my home cinema system
Click to expand...
Click to collapse
Did you manage to solve the problem?
No, I don't often use that setup, so I thought I touched the screen by accident. But now I see it's indeed a bug somewhere in the setup.
valleyman83 said:
No, I don't often use that setup, so I thought I touched the screen by accident. But now I see it's indeed a bug somewhere in the setup.
Click to expand...
Click to collapse
Ok cheers, something else we have to complain to HTC about then.
Hi, I also get the crazy screen problem when I plug my phone into the AUX input on my surround sound.