Database Users

Dopod 818 pro Speaker Problem

I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you

Do a soft-reset. If that doesn't help, do a hard-reset. If that doesn't work , do a ROM re-install. If it still doesn't help, then you have a faulty unit.

I've done soft reset
I haven't done hard reset
->haven't had any backup program.
Is there any free solution for backup software?
Thanks

i ve solution
well for this solution u must disassemble the phone. look at the handsfree jack and apply a jumper to the two front points of the connector. it will solve ur problem

aj0s said:
I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Click to expand...
Click to collapse
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!

dopod 818 pro speaker issues
I have run into the same issue with my 818 pro and my Himalaya...The fix is always uninstalling one or more applications that may be causing the problem. I assure you it's very unlikely that it is a hardware issue...Uninstall all applications and you should get the sound back..

I have the same problem with my 818 pro. I have already done the hard reset-no change, tried blowing air in and out through the headphone jack, silicone spray and playing with the plug. It appears to be a hardware issue with the sensor mechanism inside so it always thinks it has a headset connected--poor design.

Did anyone else figure out a solution for this (other than returning for repair?) This happened to me this weekend. Suddenly happened after I was using the headphone for an hour while I was rollerblading. Now I can't answer any calls without either the bluetooth or standard headphone. I can hear the ring go off, but just can't use it as a regular handset. I'm sure everyone agrees that this is a hardware issue with a poorly built headphone jack. But while I'm waiting for the retailer to restock the dopod 818 and send me a replacement, does anyone know of a hack that would allow the phone to activate the headphone AND the phone speaker simutaneously? The reasoning is I think the phone currently thinks there is a headset constantly being plugged in, so it deactivates the loud speaker as well as the phone speaker. But if there is a hack that lets WM5 to use the handset speaker and the headphone jack simutaneously, then at least I can answer phone calls without having to use the headset. Of course, this won't be a permanent solution, but it may bridge me through these tough times with the dopod.
I have to say, I still love this phone, but my patience is wearing a bit thin. First, it's the disappearing SD card (which I'm not even sure if it's solved yet), then I was having some problems with sending MMS messages, now this. :x

I had the speaker problem with my Jam. It is apparently a common problem with PPC phones, the mechanical switch in the headphone jack gets stuck. I was able to get mine to work again by plugging in the headphone jack a few times. If that doesn't solve the problem...well you know the drill

There is nothing to do but exchange it--I was never able to find a work around either. Sorry.

I had problem the speaker on my HTC Charmer. I send it for repair and they replaced the speaker, with in like a week+.
However, now there are some other problems. It seems that when I try to use the speaker (play songs, phone, games, etc), the battery drain like mad and the unit gets very hot. The unit drain so much energy that the battery will die off even if I had the unit on AC power. Going to send it back to repair AGAIN!

gunggu said:
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
Click to expand...
Click to collapse
I had the exact same problem and suddenly unpluging the jack works for me..

this "sudden unplugging" thing won't work with Prophet, the Prophet's buzzer(speaker) problem is very common, the same thing happened to me, cost me 12$ in iran to change that part

818pro speaker problem Hardware related
I had the same problem.
Speaker unit in phone burns out very quickly.
If you have warranty - your lucky.
In my case since I bought in Singapore and Use in Israel, I had to fork out 50USD to get a new speaker unit.
Tal

What you do is open the Comm Manager, tap the "phone" icon to set to flight mode. Then, turn on again.... that should do the trick

I don't know what planet most of you guys are on.
The Prophet has a common problem with the rear speaker - it's a hardware issue as X_Farhad has pointed out.
There's no need to hard reset, and what's the crap about flight mode?
Yes, some can have a problem with the headphone socket and the solution for that is in this thread.
Mostly it's the speaker itself. The solution is here: http://forum.xda-developers.com/showthread.php?t=281331
I've found a bit of sponge works better than paper - to see what I'm on about - go to the thread I've posted here.

Speaker issues and phone hangs
I also have similar issues with my Xda Neo. The speakers stops responding when i get incoming call. I mean the phone dosent ring. Then if i try any music player or ringtons, there is no sound. I have to soft reset. Sometime when i get incoming call, it dosent ring and it also hangs the phone. Then i have to hard reset. I had to use that sponge over the speaker and then the speaker works. But sometime it still hangs. Looks like either HTC or Windows Mobile has major issues. I dont know how long this sponge thing will work. Are there any solutions..
sameer

Tal,
I have dopod 818 pro and having the same phenomenon like others, now I'm abroad and can not check the thing with the headset.
Can you tell me please where can I get service in Israel (I bought mine in Thai).
Many thanks
Dotan

sound problem
Dear all and administrator
can you give me solution about my dopod sound problem?
1. I just can used ring tones for receiving new messaging from the my dopod system ( I can't not used ring tones from my gallery/downloaded sound/ring tones application )
2. When new message coming and phone call coming, the sound is very small (can your's give me information how to setting that so the volume can be more loud).
Thank you very much for your's attention, I'm very apprenticed if the solution can being send to my private e-mail address at [email protected]

anyone have solutions on this issue? thanks

JASJAR SOUND PROBLEM

Hi,
Am using a Jasjar. One fine morning the phone stopped ringing. No sound from the speakers at all. Though I could hear the other side on recieving or making calls. My voice does not go.
I sent it for repairs to I mate service center in Dubai (am in mumbai), Got back the machine working today.After making 5-6 calls ,the same problem has started again.
Please advice.
thanks ,
AT.

sounds like they didnt fix it, my 5.1 amp has just done similar, well not similar, but similar issue lol, grrrr
amp stopped doing video, sent to yamaha for repairs, got it back !!!AFTER 2 MONTHS WAITING!!! 2 weeks later its doing it again.

Back to Dubai it goes then! This time, try to shout enough so that they actually fix it. :lol:

A quick suggestion: (just in case)
In some cases people have had problems with sound loss from their Universals caused by the headphone jack. The sensor that identifies whether a headphone is plugged in is faulty and cuts out the speaker sound.
You could try putting a headphone jack into the socket and wiggling it, or plugging it in and out a few times. That might fix it.

I've had the same problem too a couple of times. I found that it was something weird with the battery actually. It always seemed to happen when I switched batteries. Everything would work fine except the audio. I could make a call but the other side couldn't hear me. When I would "click" on anything like Start all I would hear is a small popping sound. I found that if I took the battery back out, and then put it back in and made sure it was securely set in place & locked it the sound would work again. Sometimes I would have to do that twice before it would work again. I'm not sure if it really is a battery thing or something else that gets jiggled when I put a new battery in/out but that's what's worked for me. Hope that helps.

Just got phone working the way I want it, NOW ALL SOUND LOST

Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?

Re: Just got phone working the way I want it, NOW ALL SOUND
NewSPV said:
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Click to expand...
Click to collapse
I've had this a couple of times and found that a soft reset will sort it out.

I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.

Re: Just got phone working the way I want it, NOW ALL SOUND
TheBrit said:
NewSPV said:
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Click to expand...
Click to collapse
I've had this a couple of times and found that a soft reset will sort it out.
Click to expand...
Click to collapse
Paul, how long did you have your phone from Orange when it first happened?
I have had mine around 1 month now, I have 'Soft Reset' and 'Hard Reset' but the problem is still there. Did you get yours directly from Orange or a dealer, have you spoken to either?
I am going to call the dealer tommorrow and try to get them to send a swap out, this is an obvious defect if it has died in a month.
bjrmd said:
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Click to expand...
Click to collapse
Yes resetting does not seem to work, try to get a swap out if you can, I am going to try tommorrow, it has to be a manufacturing fault.

bjrmd said:
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Click to expand...
Click to collapse
I think you are right, it does appear to be a connection fault. I started media player tapped near the speaker a few times and got a second or two of music then it died again, it gives stuttering sound when tapped.

Repair Info
My Dopod 818 Pro unfortunately also has the same problem. Anyone have any advise on the best way to reach Dopod? I am living in NY and I bought the phone in Wanchai. I tried emailing them, but there has been no response. Thanks in advance.

Hi
Just sent my phone back for a new one, Orange confirmed it was a hardware fault and said I was entitled to a replacement phone. Seems that this is a known issue with the Prophet. They would not say though if it was just part of a bad batch, or generally bad manufacturing. I guess we will see when your phones begin to fail.

NewSPV said:
Paul, how long did you have your phone from Orange when it first happened?
Click to expand...
Click to collapse
Hi,
It happens now and then - not more than around one a month. Not a hardware fault in my case just windows doing its occasional bug thing.
NewSPV said:
Hi
Just sent my phone back for a new one, Orange confirmed it was a hardware fault and said I was entitled to a replacement phone. Seems that this is a known issue with the Prophet. They would not say though if it was just part of a bad batch, or generally bad manufacturing. I guess we will see when your phones begin to fail.
Click to expand...
Click to collapse
I reckon it's probably a bad batch. I got mine just after they came out and hardware wise it's been fine.

Help Needed with Sound !!![Imate JAMin]

I need urgent help with this problem im having. I was using my JAMin when all of a sudden, it just went mute. I turned it off and on again but it didnt do any good. Everything else is working fine; it's just that there is no sound.
I've tried inserting and taking out the hands-free pin from the jack but still no luck. I even tried the hard reset; but still no success.
Kindly help me out!
Thankyou.

You get sound from the handsfree? if so, the speaker could be broken.

The thing is, the speaker just can't break on its own now can it? I mean it the set didn't fall or anything, so how can the speaker possibly break?
Oh and yeah, i do get sound from the handsfree; just not the speaker.

same problem with mine...turn out the speaker is broken, apparantly it is common problem with early version of 818pro (the service centre told me that)

Yep you got a bad one.
This seems to be a major problem with the HTC Prophet as a whole regardless of the branding. I have returned mine to Orange for a replacement, they confirmed that it was hardware failure. I thought that I might have just got unlucky with a bad batch, but looking across the NET and here, it appears that all brands based on the HTC Prophet are failing.
Obviously, shoddy manufacturing, I guess HTC did a little penny pinching with the speaker system.

Strange sound issues (this is a tough problem!)

Hey all, im glad this site is up its been great finding what i can really do with my wizard!
here is he issue im having. the wizard has 3 different speakers and 1 microphone. 2 side speakers (used to play music, or speaker phone) and the 1 main speaker (used for hearing calls). none of the 3 work when im making calls, listening to music, alarms, or any of the "screen click" sounds and the microphone doesnt work on phone calls or note recordings. however, the one time the speakers do work is when i have an incoming call, i tried listening to see which speaker its coming out of and it sounds like all 3. the headphone jack still works so thats what ive been using. pressing the speaker phone button while on a call (that i cant hear) doesnt do anything, the UI doesnt show any change or switch to indicate its changed to speaker phone and the "speaker on" button doesnt change to "speaker off" like it used to.
originally i thought this was a ROM issue, i was using the manufacturer's ROM (cingular 8125, unlocked for tmobile service) so i followed the lovely tutorial and switched my phone over to the t-mobile 2.26 ROM. this had no effect, so I then upgraded to XDA's WM6 ROM and while i love this new ROM it still did not fix my sound issue.
im stumped, any help anyone can offer would be great. I wanted to post here before i crack it open to look at all the insides.

same problem!
I'm having the exact same problem! I just noticed the problem recently, when my phones alarm didn't sound. I'm running a custom cooked rom from mattk_r 318 kitchen, but I don't think the rom is the problem, as i am indeed still hearing sound from the head phone jack. I don't think the internal speakers are broken, as when a call comes, the phone rings, and the sound come out from the speaks as mentioned above!
Help!

dropped?
have you ever dropped your phone?
I have dropped mine a couple times and thats the only cause I can come up with. But this never seemed to be a problem until recently.

no major drop recently.
i havent really dropped it recently at all.and for some reason i dont think the hardware is the problem,because i tryed voice recorder,and it records my voice and i can play it
back through the headset.so that confirms that the mic and both spealers work (rings
when incoming call). i really dont want this to be the downfall for my wizard! is there
any key registry entrys for sound maybe that we could have a look at? btw my wizards a G4 if thats makes any difference.
please help!!

mine is a g3, if it were a software issue then reflashing should have solved it. right? i dont know enough about the internal workings of the wizard to know what a flash actually does.

?
Anyone have any ideas on what I can try?

Well, a flash is an OS upgrade/downgrade. It contains drivers, programs, registry settings, things of that sort. Sounds like your problem is hardware related, nothing to do with the OS itself.
I assume the warranty on that baby has already expired, so you're pretty much on your own.
Two options come to mind:
1. The obvious... buy another Wizard
2. The not so obvious... buy another Wizard with a broken screen and take all of its guts out and put them in yours.
A third option also exists... (ther's always a third way)
Mind you, this is for INFORMATION PURPOSES ONLY! In no way do I condone the below mentioned method.
Get a new line of service with Cingular and buy the Wizard to use with it. Exchange their boards, swap the IMEIs using the Wizard Service Tool utility found on these boards, cancel the line of service and return the "new" Wizard.

Sound issues
I have had a similar problem but located my problem to the microswitch which is in the headphone socket. Might be worth trying pulling the headphones in and out a few times to see if it allows the microswitch to release (if that is the problem?)
Steve

The wizard is magic
Some how my wizard seemed to repair it self. Its sound is working again...i didn't reflash or do anything special....weird. I think its because the phone had a good vibrate....ive got one of those speaker docks for the wizard..i put it in there...got a phone call and talked and stuff...but while it was in there (with the mic plugged it) it vibrated alot...maybe that flicked the switch mentioned above?
weird..this phone never ceases to amaze me. I just hope it doesn't happen again... because it appears to be emerging as a problem as the wizards get older?
Keep up the good work guys!

LOL!!!!!!!!! its so simple and yet so amazingly smart
wow, Steve you are the most amazing person EVER!
I put the headphone piece in about 1/10 of the way and slowly made a swirling action as i slid it all the way in, clicked the start button on wizard and i heard the "click" for the first time in a month!
Thanks!

I tried different options to get my sound back, no luck so far
Problem started after using the headset-connector to connect it to an FM-Transmitter.
After reading this thread, my guess is that the "micro-switch" is in a wrong position. So I opend my MDA, but can't find any "switch" in that connector.
Is there some more info about that connector, a connection-diagram perhaps ?

what worked for me was inserting the headset jack in roughly, robbing each side of the headset jack to try to hit the "switch". that might work for you.

Yes!!! Thank you a lot!
I have the same problem, no sound in my speakers, just vibrate and sound in handsfree. I figure out that this micro-switch could be the problem, but I haven't know how to solve it. Thank you once again, I love my SPV!! and this community.

Fixed!
Woohoo!
This problem just cropped up for me on the weekend.
Thankfully it wasn't long before I happened across this thread.
About a minute of persistent jiggling the microphone jack did the trick.
Thanks!