Database Users

Sound problem

There is no sound. I plugged in the head phones and i can hear out of that, but when i unplug it, i get no sound. It's like its still plugged in. Can anyone help me, or has anyone else experienced this?
sorry i have an o2 xda neo

Might be another instance of a known design issue with Prophet. Many people have hit this problem - mine did this and needed to be returned for repair.

Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.

How long mate? 2 hours? 3? I wish it had worked that way. I tried everything... still no sound. I think it is a crappy hardware. I think HTC should collect all prophets... I mean if it were a decent company.

Its just a little lower quality hardware, I agree.
If that doesn't work, try soft resetting. If that doesn't work, try hard resetting.
Its better to try all options before sending it in to the service centre, where it'll get screwed around and probably be kept for 2 weeks or something, due to "unavailability of parts"..

It is not working, removing and inserting again n again, some other method, i will have to try to open it, as it is not under waranty and it is also without bill, plz suggest me something

This seems to be a major problem with the HTC Prophet as a whole regardless of the branding. I have returned mine to Orange for a replacement, they confirmed that it was hardware failure. I thought that I might have just got unlucky with a bad batch, but looking across the NET and here, it appears that all brands based on the HTC Prophet are failing.
Obviously, shoddy manufacturing, I guess HTC did a little penny pinching with the speaker system.

I have same issue with my dopod 818 pro the plug and unplug trick did not work for me I have to send my to http://www.PocketPCTechs.com they have the device repaired for me now my device is back to business now..

I have the same problem here but i bit different... i was using an external speaker system, when i unplugged the jack from my spv m600 i did't get any sound the only sound i have is when i receive a call then i hear the ringtone but when i pick up i don't hear anything and probably the other side doesn't hear me...i tried to put the jack in and out but no results now i am obliged to use my phone with the headset...

same problem...solved!!
hi, today i had the same problem...no sound at all after i unplugged an external sound system. I plugged again the 2.5mm and unplugged it very fast a few times untill i got my sound back!!!
good luck
pixie

My m600 has been back to Orange for repairs for this problem. Works again perfect now.
Robin

PhoenixAG said:
Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.
Click to expand...
Click to collapse
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!

DrStein666 said:
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!
Click to expand...
Click to collapse
Does not always work.
It did not do the trick for me for sure. Orange had to repair it for me.
Robin

sound problem fixed by yourself
Hi all!
very easy! Just plug-in and plug-out hand-phone abit strong, it will get back!
lucky!

Thanks !
Worked for me !
Youpy

Big problem: noise in speaker when calling/receiving calls

Hi there,
i'm stuck now with a very strange problem.
I was playing with the A2DP patch when i discovered that my prophet is making noise in the built in speaker when i'm receiveing or making calls.
After 2 hard resets (the Clean Data and the Camera/Comm buttons + reset methods), it's still the same. I can't use the phone as a phone!
Also same with headphones. It sounds like the volume is way too high. Almost unintelligible.
Only in Bluetooth it works correctly.
Any ideas?
It is a O2 XDA flashed with French QTEK S200 ROM, so of course waranty is gone
Help help help

Hi there.
Nobody had the same issue with his Prophet?
After some investigation, i came up with the idea that it was because i was using Wireless Stereo with an A2DP device, but it suddenly came back, and even with Bluetooth disables/devices deleted/unregistered from the phone, it's still the same.
I don't know what to do. I'm forced to use my Bluetooth headset to use my phone :?
I didn't try yet Hard Resetting my device, but the other day, when i wrote the previous post, it didn't help.
So, You, who are reading this, please give me some advices
I'm lost.

i have the problem in the other one, in the normal use the sound is sooooooo extrem loud. in the bluetooth mode works it perfekt.
nighty

Well, it depends how you see (hear) the issue.
I call this noise, but in fact it seems that the sound is pushed to the max. I can hardly understand the words people say to me through the built in speaker.
Maybe we have the same issue, but i call it "noise" and you say "extremely loud".
Do i understand well that you're living with this?
Did you also played with A2DP patch? Or is the origin of your issue different?
Personnally, i'd like to find a solution.

yes i played with A2DP patch and i wont life with this probelm.... i send mails to www.qtek.ch, www.swisscom.ch, www.daanguard.ch, www.teleservice.com and a lot of other Qtek supporters.....
in this moment i use only bluetooth for all calls. but this ist not really a final solution.
nighty

Good,
i don't feel alone now
If one of them answers you, please let us know on this thread.
Maybe there are also other people with same or similar issue that are too shy to say it here
They'll like also to know how to fix.
I can't believe we're just 2 with this issue :roll:

Nightly,
did you have an answer for all the emails you've sent?
I'm planning to flash an O2 ROM back to the XDA Neo and sent it to repair, but if you've found the solution, i'd be happy to read it before i go to Germany.

nighty said:
yes i played with A2DP patch and i wont life with this probelm.... i send mails to www.qtek.ch, www.swisscom.ch, www.daanguard.ch, www.teleservice.com and a lot of other Qtek supporters.....
in this moment i use only bluetooth for all calls. but this ist not really a final solution.
nighty
Click to expand...
Click to collapse
Hey, i was wondering did u ever find a solution for this problem as i have not 1 but 2 prophets with this problem thx

Phone goes MUTE. Kindly help

Hi everybody,
I have this one problem. After 2 days of usage, my Hermes suddenly went mute. No vibration or screen click can be heard even If I changed it to the loudest. I missed a lot of calls and sms due to this problem. The only way to solve this problem that I employ is by soft-reset my device.
I really hope somebody can help me tracking to root-cause of this problem and in the same time providing or proposing a solution to it.
Kindly help. Regards
morisa
Device: DoPoD 838Pro

did you unmute it from the speaker icon ?
if you have a backup restore it if not do a hard reset just make sure you backup your contacts/ stuff first

Phone goes mute
I think I'm having that problem too. Just out of the blue it happened. Didn't install anything extra the whole week. But when someone calls it rings, and if it's missed, it doens't play the miss call tone... or any other sound in that case.

darky said:
did you unmute it from the speaker icon ?
if you have a backup restore it if not do a hard reset just make sure you backup your contacts/ stuff first
Click to expand...
Click to collapse
Hi,
I noticed that the problem started to happen when I long-press the "Green" Button to activate the speakerphone during a call instead of pressing the "Speaker On" menu on the screen.
I've no idea why but maybe that could be the problem. Presently, I have to press that "Speaker On" on-screen menu to activate the speakerphone to avoid this problem.
Maybe other users can confirm this problem.
Regards,
morisa

mmorisa said:
Hi,
I noticed that the problem started to happen when I long-press the "Green" Button to activate the speakerphone during a call instead of pressing the "Speaker On" menu on the screen.
I've no idea why but maybe that could be the problem. Presently, I have to press that "Speaker On" on-screen menu to activate the speakerphone to avoid this problem.
Maybe other users can confirm this problem.
Regards,
morisa
Click to expand...
Click to collapse
Got the same issue here and I don't use speakerphone

my pda´s auto mute so

No sound although speaker icon no in mute
I have the same problem. Out of the blue no sound is heard at all. I tried changing volume but it did not do any thing. Had to shut down (not soft reset) and restart device and it works fine. This happen several times and I can figure out why it does this.
If anyone can help...
Tal

Same here, I'm using a X01HT Softbank variant TYTN flashed with the latest HTC WWE rom and after about like 12 hours of use the device goes mute for some reason, making calls it works perfectly but playing sounds or ringers the speaker does not work. Anyone have any ideas? I'm thinking of maybe re flashing the device since most of my information is on my storage card. I'll see if that fixes the problem :-\.

same problem here....

Same here. Only a reboot fixes it.

I have the same problem but it only happens when using the speaker phone. After the call ends, then there are no more system sounds etc. I then have to soft reset, which pisses me off as I use the speaker phone plenty in the car.
If i dont use the speakerphone, then there is no problem. Kind of strange....
Has anyone got any ideas on how to solve this?

I have same problem. I thought it was software related, but seems that it is caused by the speaker phone. I had the exact same problem with my old IPAQ 6515. It must be a software issue with WM although the 6515 had WM2003SE and the TYTN has WM5 so I do not know. Really annoying though as I use this phone for an alarm and it never goes off because the sound turns off sometime while I am sleeping - Uhggggg!

I also have the problem. Only a Softreset brings the speaker back to live.

my new problem...misery loves company
same here; curiously 2 pages into this thread and there are no real solutions.

I have solved the problem on my TyTN.
The Midlet Manager is the root cause for the Phone Mute issue on my device.

lol I just started getting this issue out of the blue after a couple of months and I didn't install anything :|
yeah nothing but a soft reset brings the sound back

Happens to me too. Strange coincidence - I've just checked my m3100 and it's giving me the silent treatment now. Time for another soft reset
I never use Midlets, so that rules the above theory out for me. However my battery was almost dead. I was using WiFi at the time, which turned itself off when the warning notifications popped up. Maybe when the battery drops below an acceptable level it turns the sound off to save power, but doesn't restore it after charging?

nope it happens to me even if my battery is fully charged

this used to happen on my i-mate PDA2k, and my JasJar (Universal) running both WM5, AKU3.2, 3.3, 3.5 and unfortunately even WM6 :S

Hi All,
After checking and testing the phone. I found out that the only way for me to solve the muting problem is by silencing the notification sound when a new email arrives. Since I have an unlimited EDGE/GPRS, my push mail is working around the clock. Thus, by not having the new email sound notify, the muting problem gone. This is caused by the notification event locking up the sound and not releasing it even after I read the mail. Previously the only way to resolve is by soft-reset but now, no more.
I have no idea whether this work or not for others but you might try and post your solution here.
Regards,
morisa

Unable to talk to people with the phone closed

I'm using a universal with all the default ROMs. I'm also using PocketPlus and vBar.
For some months after I got the phone (had it since July of last year) I was able to answer calls with it 'closed' (screen not showing) and talk to the person calling me. After a while, this stopped working. It seems that the speaker on the outside doesn't let me hear them, but they can hear me.
I have since tried a hard reset, which didn't seem to cure it.
Note that I can talk to people just fine with the phone in any other position. It works when it's closed (screen showing) and when it's open.
What I'm asking is - is this definitely a hardware problem? Is there anything I can do about it? Has anyone else experienced this?

Anjow said:
I'm using a universal with all the default ROMs. I'm also using PocketPlus and vBar.
For some months after I got the phone (had it since July of last year) I was able to answer calls with it 'closed' (screen not showing) and talk to the person calling me. After a while, this stopped working. It seems that the speaker on the outside doesn't let me hear them, but they can hear me.
I have since tried a hard reset, which didn't seem to cure it.
Note that I can talk to people just fine with the phone in any other position. It works when it's closed (screen showing) and when it's open.
What I'm asking is - is this definitely a hardware problem? Is there anything I can do about it? Has anyone else experienced this?
Click to expand...
Click to collapse
I noticed that if my JJ is not on when I close the unit, the ear piece won't change from inside to out. Make sure your JJ is on when you close it after answering your call. See if that helps?
L

The device always turns itself on when a call or message comes in, so that's not the issue. What's more, like I said - the other person can hear me but I can't hear them - so the call is indeed connecting.

I have this exact same problem some of the time, but at other times it works fine. Anyone else have this, or know how to solve it?

I am facing the same problem . I have found a "workaround", in my case, during the call, i am opening a little the lead and the sound appears. I think we have to deal with some issues in LCD Coaxial Cable (actually, with the wires related to speaker)...

Grayman1984 said:
I am facing the same problem . I have found a "workaround", in my case, during the call, i am opening a little the lead and the sound appears. I think we have to deal with some issues in LCD Coaxial Cable (actually, with the wires related to speaker)...
Click to expand...
Click to collapse
Grayman, I have the exact issue as yours. What did u find the cause to be?

Delay in answering calls

This is te 1 thing that is generally annoying.
I find that when i answer a call using the sliding function, the vibration carries on for a second or 2 even though the call has been answered. Does anyone else get this problem? is there a reg fix?
Regards DB

i have the same problem with french rom

matou25 said:
i have the same problem with french rom
Click to expand...
Click to collapse
So maybe a universal problem. There must be a way to fix it in the registry?

So it seems that this problem exists on only 2 mobile handsets. Hmmm and here i was kinda hoping for a possible solution.
If anyone has an idea how to solve this please let me know
Cheers
DB

It's Win Mobile. There have always been lags and delays. Just make sure that the phone application is always running in the background ie don't let the X-close program exit the phone app when you tap 'X'. Also make sure you keep a decent amount of memory free.
Pretty much all you can do until some streamlined cutdown ROMs come out.

This always drove me mad with my Tytn II - good to see they've put so much effort into fixing such an obvious problem.
The other nice feature of the Tytn II was sometimes - usually when the phone was plugged into a USB cable and syncing in the office - answering a call would result in a second or two of deafening SPEAKERPHONE before the call got routed through to the earpiece (so a split second of the caller's "hello?", or usually something more embarrasing, would echo around the office). Did that carry over as well?

I remember seeing an option in one of the config apps here http://forum.xda-developers.com/forumdisplay.php?f=441 (4th and 5th stickies) where you could fix this delay.

Boinng said:
This always drove me mad with my Tytn II - good to see they've put so much effort into fixing such an obvious problem.
The other nice feature of the Tytn II was sometimes - usually when the phone was plugged into a USB cable and syncing in the office - answering a call would result in a second or two of deafening SPEAKERPHONE before the call got routed through to the earpiece (so a split second of the caller's "hello?", or usually something more embarrasing, would echo around the office). Did that carry over as well?
Click to expand...
Click to collapse
I know this well! lol i was sure there would be a fix though.

tboy2000 said:
I remember seeing an option in one of the config apps here http://forum.xda-developers.com/forumdisplay.php?f=441 (4th and 5th stickies) where you could fix this delay.
Click to expand...
Click to collapse
Thanks mate will take a look.