Database Users

Help! My phone isnt charging!!!

Hi, my phone went out of battery during the night.This morning Ive connected to the chsrger but it doesnt charge,i havent got a 2nd battery and when I connect it to the usb nothing happens!!! Why it isnt harging? What do I do???. Answer me as fast as possible please. [email protected]

have u tried the wall charger or using a different usb port

Original charger and patience
Are you using the ORIGINAL charger and are you LEAVING IT FOR a while. If the battery went completely flat it takes some time for the MDA to recognise the charger (no light then all of a sudden it starts charging) . Don't know why. I'm not a techy but I'm sure someone here will tell you. Frightened me when it happened, but I'm sure I found the above answer on these pages.

Try taking the battery out and in again then try a different charger as it is more likely to be the charger/socket than the phone.

Another suggestion is if you have an old charger that you don't need, chop the plug off it, expose the wire and hold them to the correct battery terminals ont he battery. IE. positive to positive, negative to negative, the terminals are labelled on the battery.
After 5-10 minutes this should have jump-started your battery and your device should work and it should now charge.

Yeah - i had to do what Paul said, and it worked. TO be honest, I didn't expect it to.
For more details, see:
http://www.howardforums.com/showpost.php?p=6423610&postcount=543

I had this happen to me as well. I tried 4 different chargers, in wall and via usb pc cables. Eventually I took it back to Cingular and they told me my battery "failed" and gave me a new one for free.

HTC not charging, battery dead?

Helloes guys and goils.
I have a HTC wiz, and for a good few weeks now I have had problems with it.
First off, It would NOT charge through the Wall Socket OR USB, I let it run down over XMas and it's not been the same again.
It just will not charge or come on.
When I plug it into USB it looks as if it is charging, with the Orange light and The power bar turns to the socket looking thing, but when I leave it to charge it just goes off and doesnt come back on.
When I plug it into the wall socket the HTC does not respond.
I have been asking my mate in work to put it in his and charge it via HIS wall charger, which has worked a few times, but I seem to be getting a very awful run out of my battery.
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone.
What do you guys think I should do?
I heard somewhere that it is a SOFTWARE based charge and not a hardware based charge, what does that mean?
DO u think a flash would help it? I cant see it myself.
Or is my HTC just goosed?

Well
I can speak from experience when I tell you my wizard nuked 2 batteries...
how I dont know.
Hopefully one of the gurus can shed some light on your situation

(¯`·._.·[LaZaRuS]·._.·´¯) said:
. . .
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone. . .
Click to expand...
Click to collapse
If you do replace the battery, look on eBay - I got a new 1250 mA battery (there are also 1100 mA versions, don't get that) for $13.99US including shipping - works great!

Make sure its nothing simple... Try the USB cable plugged directly into the computer without using a USB hub (if you are) and different USB ports on the back of the computer. Also try different outlets for the AC adapter. If still nothing else I'd even ask for help from your local cell phone store (put on a sad face) and see if they'll lend you a power cord and or swap out batteries to see if they can reproduce the problem on a different Wizard, battery, etc.

There has been many posts on this subject with several different fixes.. i would suggest searching and reading and you can find your answers

My case
Hi,
I had somewhat similar problem with mine. My porblem was that I bought the Wizard with a Motorola charger. It had the same mini usb plug and when I plugged it to charge, the led on the wizard was orange and the Wizard indicated its charging, but the moment I unlugg it, the battery indicator was coming back to its previous state. My solution is to use the PC USB to charge it, on a couple of occasions I had the battery completely drained and had to "jump start it" by connecting the wires from the usb directly to the + and - of the battery. Even used once my good old AA Ni-MH charger to jump start the battery and it worked.
So perhaps you are not getting power from the cable, why not try with different charger or charging from another USB source (PC).
Hope this helps

Just happened to me tonight. Thought that my Wizard was toast as well.
I merely took the battery out for 10 minutes, put battery back in, and plugged device into original wall charger. All is well now.
-Jeff

Mda will not turn on or charge

hey guys, my mda will not charge or turn on. when plugged into a/c the indication light does not come on. i have switched batteries with my other mda and still unable to turn it on. i have done searches but have not found any relevant info. does anyone have some insight?

No charge
I have exactly the same problem...
My phone was charging and my washing maching caused a power surge and the only thing that seems to have been affected is my HTC Wizard! I've ordered a new battery so I'm waiting for this in the hope that this is the problem... If not - HELLO INSURANCE!

I'm running into this also. When I plug in the charger, the LED turns green, then red and thats it.

anyone? may have to do some brain surgery on the mda

You haven't told us anything. What were you doing before it quit just turning on? Have you tried to do a hard reset on it, soft reset, or put it into bootloader? Were you trying to flash a rom when it quit working? Was it on an original rom or custom one (and which rom was it?). Did you upgrade it in any way (load software)? Did you do a soft reset and it quit working, or did it just die while you were doing stuff? Or did it just not turn on the next time you tried to use it?
Like I said, you haven't told us anything other than it won't turn on with your battery or another battery. Information is a good thing

For me...I didnt do anything. It was on and sitting on my desk. The battery was a bit low. I went outside to check the mail, came back and it was dead. I tried turning it on, the boot screen came on and then off...never to turn on again at all.
No custom roms or software or anything. I couldnt find my wall charger so I took my old razr charger plugged it in, nothing, LEDS wouldnt even come on.
So I took it to a Cingular store and they had an OEM charger there. They plugged it in, the Orange LED came on for a second, then turned red and would just sit there. Not even turning on.

But what ROM were you on? THere were numerous issues with the early Cingular (and other) ROMs where once the battery got below a certain percentage it would not charge anymore. There are tricks here and in HowardForums for how to jumpstart your battery (using a 9V battery or a wall charger with bare wires). Can't say if thats what this issue is, but it might help.
So you said you took yours to the Cingular store. Did they replace it? You didn't finish your story.

i know, im sorta interested in what happened

OK here's the solution.
First of all, be aware that the MDA can NOT charge unless the OS is fully loaded. If for whatever reason your battery gets fully depleted, you have to do the following (it involves ruining a 5 $ cable and doing some surgery):
- first, go out and buy a new USB-to-mini-USB cable, unless you have 2 already (or one and the original charger)
- take out the battery
- take the USB-to-mini-USB cable, cut off the mini-USB plug and expose the four wires
- strip the red (+) and black (-) wire and twist the copper ends of each wire
- now CAREFULLY attach the right wire to the right connector on the battery (so + on + and - on -) and tape it there so it stays firmly on
- put the cable in your (running) PC or put the charger in the wall socket
- let the battery recharge for an hour or so, then put it back in the Wizard and reboot
- now when it is fully rebooted, you need the second cable to charge your Wizard completely, the way you're used to.
Worked for me! I've kept the ruined cable, just in case it happens again.
Good luck!

fixed
Luckily enough an old friend of mine had an 8125 that finally broke to crap, so he gave me his battery. I popped it in, voila! Not only did it load, but it comtinues to charge. I was worried the phone was bricked.
But this is definately a battery issue. Thanks for all the help and info guys. It's good to know this thing wont charger unless the OS is fully loaded, didnt know that.

May I just check, is this charging issue (when the OS is loaded) only an issue on the 8125's? I have an o2 Mini S and just as a check powered it down by holding the power button but while in this state if I connected it to a charger the orange LED still came on to indicate it was charging but in the off state.

hey guys sorry i did not respond earlier i have been away for sometime. well my phone was working all night but when i woke up it would not turn on. i plugged in the charger into the wall and none of the lights came out. took the battery from my broken screen mda and still did not turn on. the phone had the xelencin 2.26 rom update. programs i had installed were:
spb shell
spb diary
spb pocket plus
battery status - overclocked @ 195 i believe
most programs were installed on a 2gb minisd card.
again the phone was working fine the night before and upon waking up it owuld not turn on or even charge. i am currently at work but i will try out the previous suggestions as soon as i am home and will post back.

SteRo said:
OK here's the solution.
First of all, be aware that the MDA can NOT charge unless the OS is fully loaded. If for whatever reason your battery gets fully depleted, you have to do the following (it involves ruining a 5 $ cable and doing some surgery):
- first, go out and buy a new USB-to-mini-USB cable, unless you have 2 already (or one and the original charger)
- take out the battery
- take the USB-to-mini-USB cable, cut off the mini-USB plug and expose the four wires
- strip the red (+) and black (-) wire and twist the copper ends of each wire
- now CAREFULLY attach the right wire to the right connector on the battery (so + on + and - on -) and tape it there so it stays firmly on
- put the cable in your (running) PC or put the charger in the wall socket
- let the battery recharge for an hour or so, then put it back in the Wizard and reboot
- now when it is fully rebooted, you need the second cable to charge your Wizard completely, the way you're used to.
Worked for me! I've kept the ruined cable, just in case it happens again.
Good luck!
Click to expand...
Click to collapse
i see 6 connectors on the battery and left is red and right is black but there r 6 connectiors so which 1 i should plug in the neg and pos sign is like right in between..so can u upload a pic so i can see?

The pins that you need to connect it to are the end ones, the red wire goes to the one thats at the end with the plus symbol, and the black at the opposite end with the minus symbol. I just tried it and it works great.

doesnt work, maybe i bricked my phone

Klong4 said:
The pins that you need to connect it to are the end ones, the red wire goes to the one thats at the end with the plus symbol, and the black at the opposite end with the minus symbol. I just tried it and it works great.
Click to expand...
Click to collapse
I just recovered two regular batteries and and extended battery using this process. Too late though. I have another battery coming in from WM Experts. Any way the process is flawless and the charge time would depend on how long the battery has been low. Another possibility is may be the battery has run its life.

Fixed it!
as stated elsewhere the charger has to be 5v ish and 1A i'd tried other ch1argers nd everything nd then i found a charger 4 my old phone which was an spv c550 which was 1A plugged that in and after a couple of seconds the good 'ol orange charging indicator came on.. after which it booted up perfectly! so happy it's working now hope this helps some1!
Callum

Internal battery is very low!!! Need Help

Hi,
My wizard main battery (wiza16) was very low and the wizard stop with a message “The internal battery is very low”. After coming back home I have tried to charge but it is not taking charge and didn’t turn on anymore. I recently bought a new battery (wiza16, 3.7 VDC, 1250 mAH) thinking that it will work again but still the same problem, wizard is not taking charge or turn on.
Can anyone help me?? What can I do to start my wizard? Do I need to change the tiny little battery (which is inside the wizard)? Kindly help me.

Wizard service manual
Hi,
See if when you connect the power plug the led turns red, if yes....
If Charge light is red when plug in AC adapter, it means the main battery is not charge enough and can’t power on,
You just need to continue charge unit the light become Amber
If not, i think you have a problem.
Check if charger its working and if its pluged.
If it helps --- ftp://ftp.xda-developers.com/Wizard/Docs_Tutorials/Wizard_Service_Manual.pdf

Wizard Battery discharge completely
Hi,
Thanks for quick reply. there is no light when i connect my wizard with PC. I don't have the AC charger, I have lost that for long and was using my PC usb to charge. trying to get one AC charger.
There was no problem with my wizard, just can't turn on after it's battery discharge completely. Even the new battery couldn't turn that on.

You'll need the original charger if the battery has complelty discharged as it will only charge from the computer if the phone is powered on.
This happened to me before.
There is a trick to giving the battery a quick charge which will give it enough juice to boot the phone up and allow it to charge from usb. its not recommended but works.
You will need a spare usb cable, cut one end of, strip the wires back and connect the red wire to + and the black to - on the battery, only do it for a short period, about 30 seconds while conneted to your computer.
You may need to give it a few 30 second bursts to give it enough juice.
Pop the battery back into the phone and switch it on while pugged into the PC
Took me a few attempts to get enough charge in the battery for it to boot up.

Wizard battery
You can also use a 9V battery to jumpstart your battery. But then you have to be more careful. I connected the 9v battery to my Wizard battery for about 15 seconds, then tried to start up my device. If not successful I started again with 15 seconds jumpstart..
But you can find more information here in the forum: just search for jumpstart or something similar....
Regards
huibuh_!

Wizard Battery discharge completely
Thank you all for information. 9V battery method didn't work for me. Looking for AC charger online and get a link (http://www2.dustin.se/pd_5010073700.aspx). Do you think this is the right one? If yes, then I can order.

yea that's the right one but if you have a friend with a ppc or maybe a razor you can use there charger most ac adapters are starting to use mini usb just a way of saving some money even though having an ac adapter is good
could also try and get one of those usb plugs that you can plug up to a wall and plug in a usb cable into the slot
but don't take my word for this wit hmy wizard i haven't had it shut all the way day
if anybody can verify this would work

AC charger not also working
I have got the AC charger yesterday. When Connect the Ac charger first time the red light on my wizard showed for just half second then dissappear. Still let that connected for whole night but no response.
Thank you all for help.

@Keland44, most Razr chargers dont work, they MUST be at least 850mA in order for the Wizard's battery to receive anything. The older Razr chargers are sometimes as low as 350mA, but the never ones are as high as 1.2A, so you need to read the label on the charger itself to be sure.

ashasaur said:
@Keland44, most Razr chargers dont work, they MUST be at least 850mA in order for the Wizard's battery to receive anything. The older Razr chargers are sometimes as low as 350mA, but the never ones are as high as 1.2A, so you need to read the label on the charger itself to be sure.
Click to expand...
Click to collapse
Yup that is about right,
If the battery is complelty dead, then you need to original charger.
If you have got the right charger and you get a red light and it goes off. your phone might have a problem.
This happened to my last wizard after stupidly trying to dry out the screen after getting it wet which stopped the touchscreen working (i was drying it out while the phone was still on) well my wizard crashed.
Took ages to get it back on but it was very unreliable then one day, it wouldnt go on and charger done nothing. Unpluging and pluging the charger in several times got a red light on.
Sometimes i could get it to turn on, the charger would charge for about 5 minutes then the phone would die soon after.
Your phone might possibly be bricked.

Help :
I Have Same Problem with my wizard
Yesterday my wizard goes died, i think the battery out
when i came home, i use AC Charger for HTC Universal, for 1st time its red light then off,
after 15 minutes orange light, i try to turn on my wizard and works but only in boot loader 5 minutes again its going off again
until now my wizard wont turn on
some body help

Dead Battery HTC Wizard

Hi all, for those of you that have experienced a totally dead battery you'll know the pain it is to get it going again. I have recently had this happen and decided to post a fix on here.
Lesson #1 Dont let your battery die completely, if you get a low battery alarm, turn your phone right off till you can charge it.
Lesson #2 If your battery dies completely, just throwing it on the charger wont charge it. This is because the Operating System looks after the charging. If your OS wont load, your battery wont charge.
FIX:
After trying various methods on the net, I found a surefire way to jump start your Wizard so you can get it charging.
You'll need : 3 x AAA batteries and 2 lengths of wire and some tape.
I cheated here, I managed to pull a 3 pack AAA battery setup out of a regular Panasonic cordless phone which saved me having to piggy back the batteries.
1) If you dont have a battery pack, you'll need to piggy back the batteries. + to minus on each one so that you have 3 batteries connected to each other with one free + and - side. Use the tape to keep the wires from moving around and getting loose.
2) Remove the battery from the phone.
3) Put a wire from the + side to the top connector of the phone battery connection ( top gold pin, right hand side of phone nearest to the power button )
4) Put the other wire from the - side to the bottom connector of the phone battery connection ( bottom gold pin, right hand side of phone nearest to the camera button )
*** There are 6 gold connections sticking out on the side. Make sure the wires only touch the top and bottom pins. Bend them round if you have to and clip them if needed.
5) Try the phone and it should switch on now. If it does, push the battery back into place while its loading.
6) As soon as you get to the today screen, plug your charger in. Wait about 1 minute and check its charging ( from the battery icon under seconds ).
7) If its charging remove the wires from the AAA battery combo ( in case they explode or something ).
Hope this helps the next poor soul that didnt have time to charge their battery before it died completely. And thanks to all the posters that have helped me out with my problems. Long live the Wizard

While this is a good post, it in not entirely true. If your battery completly dies, you can infact use a standard wall charger that outputs 1AMP or more of power to charge it with, even if you phone wont start. The charger that is included with all HTC devices outputs 1AMP, so they should all be useable. Good post otherwise though!

Thanks ashasaur. When I posted this I did not have access to a standard wall charger. However looking at getting one just in case this happens to me again. HA I hope not.

Thanks for all that advice. In desperation, I have just bought a new battery and was relieved to see my Prophet come back to life, having, yes, let the battery run completely down. (I am away from home, where I left my charger as the Prophet seemed to charge quite happily from a USB port)
If 3 AAA batteries work ok (~4.5 volts), wouldn't it be a bit safer just to connect them to the dead battery for a while, as described above, to give it a bit of a charge, rather than risk the phone, or isn't 4.5 volts enough? Greg

buy a 4.5v 500ma adaptor and it will work
Earlier I was afraid of dead battery and use to turn off my kjam but later I got an idea and purchased one 4.5 v 500 ma wall adaptor($1 only) and cut the end socket and use it to give initial charge.
Earlier I was so much worried about my battery that had to put it in charging point where ever I find a usb port but now seems Kjam battery knows that's why haven't died for 2-3 months even though sometimes I forgot to charge it in night

pawanmehta said:
... purchased one 4.5 v 500 ma wall adaptor($1 only) and cut the end socket and use it to give initial charge
Click to expand...
Click to collapse
Great idea. Just tried it with an in-car USB power adaptor, but it didn't supply enough oomph. If you follow pawanmehta's advice, you might want to check out this site - USB pin out and lead details - for the correct leads to wire up.
A quick look around the internet suggests that mains to USB power adaptors are available at £4.85 (UK) or $15 USA but I expect a proper search would turn up cheaper items. Greg

It works with a O2 XDA Mini S, but it didnt work at first time: I have to put the cable with the 3-battery-arrangement and the 3.7 1400mAh battery at the same time, it's looks like that it wont turn on if the pins are not pressed, but well, I succesfully boot and now i'm charging (i remove the 3 battery arrangement).
And, I use 3 AA Duracell batteries, I tought it's the same than using 3 AAA, 'cause they use the same voltage (1.5 for common, and 1.2 for rechargeable).
Best regards, and thanks a lot MattyZee, u have my blessings

It works with a O2 XDA Mini S, but it didnt work at first time: I have to put the cable with the 3-battery-arrangement and the 3.7 1400mAh battery at the same time, it's looks like that it wont turn on if the pins are not pressed, but well, I succesfully boot and now i'm charging (i remove the 3 battery arrangement).
And, I use 3 AA Duracell batteries, I tought it's the same than using 3 AAA, 'cause they use the same voltage (1.5 for common, and 1.2 for rechargeable).
Best regards, and thanks a lot MattyZee, u have my blessings

hey everybody...
i read the thread a few days ago and thought...okay good to know but that will never happen to me now that i know that it shouldnt...
now...a few days later...of course it happenend...
soo...i tried everything. but the things are complecated to do alone...with all the wires and then pushing the power button and installing the battery again...
so i had to give up...
but here is another way how to do it...
it is already beein mentioned i think...
use the 3 battery combo, 2 wires at both ends, take out the dead battery and put the - wire to the pin at the very botton (the bin at the longer end) and the + at the other end.
hold that just for about a minute (i think i just holded it for 10 seconds but a minute would be better maybe...)
and then put the battery back in and it should start...
oh and i tried to use a 1400mA wall adapter and it didnt worked...
but try to avoid that...
it is not a nice situation seeing youre wizard dieing like that...
and at first i thought it is not the battery...i thought it is broken...
so avoid it if possible...
thats it...

What is length wire (sorry if it's a idiotic question)
please help
btw, I have O2 xda mini S.
And can I use 3 AA batteries????

thanks a lot,it worked
once again THANK YOU

You guys are geniusses It started, but when it started I put the charger in it fro my laptop and waited a while (removed batteries) then i saw it was charging but when I was waiting some more it yust fell off !! So i started it up again with the AAA's and then putted charger back in and i was using the phone, I saw it was charging and I looked @ lvl and it kept on saying it was on 0 % :s Then i thought let me wait a while and i stopped using it so it fell off again, what did I do wrong twice ?
Thx

A 9v Battery (The type you find in smoke alarms) does the job as well.
ONLY connect it for a couple of seconds, but repeat about 5 times then connect it upto a usb data lead and after about 10 seconds it should kick in.
After its been charging for about 30 mins turn the Wizard on.
Have succesfully used this method on 3 Wizards now and it works every time!
Don't Forget To Put The Battery Back In Your Smoke Alarm!

Exceptional
Thank you. I have a Kaiser that I love, and was just handed a Wizard that wouldn't even start. This post let me boot it and start the charge.
Thanks.

Apologies for bumping an old(ish) thread but I've tried this jump start method and seem to be having no luck with it.
I've tried the methods suggested, using 3 AAA batteries didn't seem to do a thing for me, but I've had a slight result using one of those square 9V batteries; the camera flash comes on and the screen lights up but wm doesn't begin booting up (the screen just stays blank but lit).
I've also tried attempting to give the battery some charge using the method mentioned earlier but that too doesn't seem to be working either.
The battery in question is brand new (one of those extended ones with a higher mAh) and I'm assuming it's arrived with zero charge in it.
Does anyone have any suggestions?
(incase anybody is wondering, the wizard boots up fine using a different battery which is charged)
edit: if it's of any relevance, the wizard's a g4.
edit2: I've tried charging it with the wall charger but all that seems to happen is a red light flashes once every 5/10 seconds and the screen flickers on then off

Update: After numerous attempts at jump starting, my wizard now refuses to charge whatsoever.
The light flashes orange (I did follow the guide posted on the wiki about that but it had no effect) but it comes up saying it's charging onscreen, however it simply doesn't charge (the battery life just slowly drops).
It's the same using either the wall charger or usb.
I did try taking the battery out/doing a soft reset/doing a hard rest but to no avail.
Would I be correct in assuming my wizard's now broken?
I'd just donated my blueangel to a friend too as I thought I'd no longer need it, but now i'm left without a phone

I've found a standalone battery charger on the internet for around £10 or so, I might give that a try. If it works, I'll have my wizard back, albeit without being able to charge it while it's switched on. On the plus side, it would eliminate the need to jump start it ever again though.

wizard resurrection...
This problem is quite a hard time for the wizard users...
I know many users with 2 or 3 wizards in the closet because they just died, and there are none powered batterys around...
I hope this can help someone, somehow...
WIZARD RESURRECTION
Props to all!
undertuga

How did u make out with the battery issue? I have the same prob and the light on the camera lights up but i can't get it to charge and i'm using a new battery any suggestions would be helpful. Thanks

Just to repeat a comment made by ashasaur 12 months ago. You need a 1amp charger. Although someone had success with a 500mA charger, that wouldn't work for me, whilst a 1000mA (1Amp) charger worked to recover a completely discharged battery.
A new battery should not have zero charge. NiMH batteries do not like being left around fully discharged and, to the best of my knowledge, are not supplied discharged.