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I have been trying now for almost a fully day to update my hero. I was receiving error 67s and then error 1012. I have been on the phone with customer call all this morning and they tried to reset my phone from the network. Then i was locked out of any data on my phone until the manger corrected my AAA password. Now I can still browse the internet and use other data required applications, but my phone still does not see the new firmware update. Has anyone else had similar problems?
I have 2 stock Sprint Hero phones that I have been trying to update that get stuck at 11% when downloading. Went to my local sprint store and they said it was a problem with the network in our area, North Louisiana.
I used the FRESH 0.4 rom on mine and everything is great.
Yep - I've been getting error 1012 all day. It doesn't even see the update. My Hero is stock rom and not rooted yet. I was waiting to see what kind of updates Sprint and HTC would push before rooting.
**edited i'm in oregon fwiw
whats the firmware version currently? I heard rummers it has something to do with having the early productions that ended in 1.22 instead of 1.29. Mine was a 1.22 as I got it before the official launch. I used the ruu with the launch software and the OTA update went thru with no issues
Dunno - I am looking at software version: 1.29.651.1
build is: CL69164
okay that is the launch release software version. do you get error 1012 when getting on the internet? do you have wifi turned on? Try it with the wi-fi radio off. if you cant get on browser then go to update profile. If you still get error 1012 then you could contact sprint or try doing a data restore the code is ##3282# and you need the msl
Same problem.
Running Software version starting with 1.29
My wifi radio is off, everything else works perfectly I just can't get the update.
I am no expert on this by any means but...
I had rooted mine and it would never even receive the update. Then I ran the RUU utitlity which takes it back to "right out of the box" stage.
Then I was able to get the update immediately. Try that
I did a reboot was able to apply the update. YMMV.
Ok so I flashed my phone to metropcs but after seeing that this phone needs an steady connection to use it 100% .. I switched to Sprint, so they are going to send me some crappy phone this week, then I will attempt to activate my HTC hero .. take in consideation that I use it in metropcs, will I need to change some settings? Tower ? PRL?
Thanks
Wll i need to Flash to stock?
Your best bet would be to use the RUU here on the site and restore the phone to complete stock so activating it on sprint will not be trouble.
You can try to activate it first but i doubt data etc will work with sprint if it was flashed to metro PCS
will flashing RUU would set everything to default even the settings that i changed in Qpst / ##3282#???
Just RUU it back to sprint, it should restore the prl's and everything else without problems.
Go to the sprint website and do a ESN change to your hero whenever you are ready and click on manual configuration, it'll give you your MSL. You can use that number to restore the phone back to factory defaults. ##786# I believe is the code to reset the phone to factory.
Yeah I just checked. ##786# (Menu) (reset) (msl) ok.
Ok Thanks so much...Last question what RUU should i USE? there are 2 available 1.56.651.2 and 1.29.651.1... I am thinking in 1.56 but I want to make sure.
Ok I flashed to Stock...but It still on metropcs network...How can I configure it for sprint?
linkinx64 said:
Ok I flashed to Stock...but It still on metropcs network...How can I configure it for sprint?
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reverse the steps you took to configure it for metro pcs you should have took notes on what the stock setting were right
The thing is I did not do it myself.. i took it to a store and they "flashed it"
so take it back to that store and tell them to flash it back
I might do that.. L( do you know the SID NID for Sprint? or the settings? that make a phone be in one network or another?
I currently have a sprint HTC Vogue and I am trying to flash the Verizon PRL onto it so I can use it on the PagePlus network. Everything I have seen says to dial #775#, but when I do that, my phone just tries to dial the number. I was using NSFAN's rom, and I even tried other roms and it does the same thing. Any help with this will be greatly appreciated.
opivy224 said:
I currently have a sprint HTC Vogue and I am trying to flash the Verizon PRL onto it so I can use it on the PagePlus network. Everything I have seen says to dial #775#, but when I do that, my phone just tries to dial the number. I was using NSFAN's rom, and I even tried other roms and it does the same thing. Any help with this will be greatly appreciated.
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Click to collapse
Which rom are you using now? If you are flashing a custom rom, more than likely you have a folder called "Phone Codes" somewhere in the Start menu. In there, you will have one that is called PRL. You have to have the MSL code to change this value though.
Get the PRL that you need and dump it somewhere in your phone. When you open the PRL program in phone codes (and you enter the MSL code), simply tap and hold where it says the PRL version and click on "Edit" (or whatever option you get), look for yours, and presto! Save, exit (you will be asked to soft reset).
Hope this helps.
Thanks. I have the MSL. I am flashing the official Sprint WM6.1 rom right now out of desperation, but I can put whatever on there. Do I need a custom rom in order to use the "phone codes" folder?
opivy224 said:
Thanks. I have the MSL. I am flashing the official Sprint WM6.1 rom right now out of desperation, but I can put whatever on there. Do I need a custom rom in order to use the "phone codes" folder?
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Click to collapse
To get it in folder format, yes. But if you are going for a stock rom, then simply use the codes and you'll be in good shape.
I want to change PRL in my HTC.
I can access to ##775#.
But I can't find anywhere to PRL file in my phone.
I want to change PRL by myself.
Sometimes, I can use my phone.
But most of times, it shown searching and if i got signal, it shown antenna only. So how should I do? Please help me.
thihaminhtun said:
I want to change PRL in my HTC.
I can access to ##775#.
But I can't find anywhere to PRL file in my phone.
I want to change PRL by myself.
Sometimes, I can use my phone.
But most of times, it shown searching and if i got signal, it shown antenna only. So how should I do? Please help me.
Click to expand...
Click to collapse
Have you tried to use the *228 (or whatever Sprint's equivalent is)? It should automatically provision your device.
opivy224 said:
I currently have a sprint HTC Vogue and I am trying to flash the Verizon PRL onto it so I can use it on the PagePlus network. Everything I have seen says to dial #775#, but when I do that, my phone just tries to dial the number. I was using NSFAN's rom, and I even tried other roms and it does the same thing. Any help with this will be greatly appreciated.
Click to expand...
Click to collapse
When I flashed my Sprint Vogue for Verizon usage... I first had to flash the newest stock Verizon ROM (You can find it on NuAngel's goodies page at the bottom! Yes the radio change one!), then flash a Verizon PRL to the phone. Nu told me I would have to reunlock the phone afterward, but I didn't need to.
I was then able to dial *228 and program the phone! After the phone was programed, I could finally flash ROMs onto it and still have working service. This phone didn't like NuVogue 5 (even though most of NuVogue's development was done on this phone.. wtf). Nu cooked a Verizon specific NuVogue 5 and it worked a bit better, but I remained on stock until I was able to cook my own build (still working on, I have plans on posting it after conferring with Nu and stealingz some of his ideas).
I can update the phone roaming via *228 only with the stock Verizon ROM (does not work on ANY cooked ROMS I have tried!!), but because the phone still has a Sprint PRI (feel free to message me instructions on switching to a Verizon PRI, cause I haven't found them yet), I get the roaming triangle. I used the latest moded PRL found in this thread here (51831) and I've been great ever since.
I try to avoid Carrier generic ROMs (or cooking my in development "XevRev" [tentative name] as generic) since they reflash the PRL, which is just a pain in the butt imo. I plan on trying NuVogue 6 when Nu and I go to hang at his place sometime this coming week, I want to see if its improved over the previous release on this phone. Can't explain why the release ran so waked out in v5 on this phone..... anyway...).
*links removed because I haven't been validated by the mods. I recommend site admin get a Stop-forum-spam (Google to find since I can't link) plugin for his vB forum. XD It's a lot easier then manually chasing down spam.. trust me.*
Well, I was trying a few roms a few days ago and later i decided to go back to stock, I accidentally let the customizations run, and it went back to verizon, but i flashed the 0068 (or something like that) PRL file to the phone using EPST, after that I dialed *228 and updated the PRL to 02004 (latest MetroPCS PRL file), but i still cant use it, (i realized just 5 mins ago, 2 days after prl flashing -_-) I called the customer support just now and they said they just reset the device and I should shut it down and restart it, so anyways my question is:
I can't use my phone, I cant call, text or use web, and no one can call me, it says service not activated when i try to connect to the internet, and I cant use my voice mail either(LA 01 message something error) What should I Do?
Thanks guys.
taha1112 said:
Well, I was trying a few roms a few days ago and later i decided to go back to stock, I accidentally let the customizations run, and it went back to verizon, but i flashed the 0068 (or something like that) PRL file to the phone using EPST, after that I dialed *228 and updated the PRL to 02004 (latest MetroPCS PRL file), but i still cant use it, (i realized just 5 mins ago, 2 days after prl flashing -_-) I called the customer support just now and they said they just reset the device and I should shut it down and restart it, so anyways my question is:
I can't use my phone, I cant call, text or use web, and no one can call me, it says service not activated when i try to connect to the internet, and I cant use my voice mail either(LA 01 message something error) What should I Do?
Thanks guys.
Click to expand...
Click to collapse
The only thing that comes to mind would be for the VZW customizations to actually modify more than just PRL (but mess with other EPST settings as well). Just to confirm, did you have your phone working on Metro before this?
yes, it was working perfectly, even the mms and web were working :|
EDIT: I can call *611 and *228, oh wait i think i said that in the first post...
taha1112 said:
yes, it was working perfectly, even the mms and web were working :|
EDIT: I can call *611 and *228, oh wait i think i said that in the first post...
Click to expand...
Click to collapse
If you had 2.31 installed, the device should still be unlocked. Try running a hard reset/flashing another rom and see if that helps. I have a feeling that you will need to go into EPST and play with your MSID and MIN values and a few other things as well.
egzthunder1 said:
If you had 2.31 installed, the device should still be unlocked. Try running a hard reset/flashing another rom and see if that helps. I have a feeling that you will need to go into EPST and play with your MSID and MIN values and a few other things as well.
Click to expand...
Click to collapse
I hard reset on stock rom and didn't let the customizations run, then flashed 3.42.30 (alltell rom i think) and with out resetting the device I just put the nfsfan's rom in the sd card and flashed that, it still didn't help, can someone give me the settings for the PST.
Thanks for the reply
taha1112 said:
I hard reset on stock rom and didn't let the customizations run, then flashed 3.42.30 (alltell rom i think) and with out resetting the device I just put the nfsfan's rom in the sd card and flashed that, it still didn't help, can someone give me the settings for the PST.
Thanks for the reply
Click to expand...
Click to collapse
3.42.30 is a radio and not an actual rom. My guess would be that, unless you have them stored somewhere else, you will need to call Metro and ask them to help you re-program the phone. Couple of pointers:
a. Don't tell them that you have a Vogue (let alone a Vogue running 6.5) since they have little/no experience with WM devices.
b. Using BAFMSL, get your MSL from your device (you will need this to unlock and edit the EPST parameters. My guess is that you read the ESN to the Metro rep, who calculated an MSL, which of course did not work (here I am assuming that the ESN on your device has been cloned from another phone)).
c. What you want to get out of the rep are the numeric parameters for:
MIN (normally your phone number)
MSID
HomeSID
Don't assume that he/she will be able to guide you through the editing process because they simply won't know how. A simple "yes, go on" every time they tell you to change something will suffice. Just make sure you write the numbers down in a piece of paper.
Do this and get your numbers. If they are any different from the ones that are currently loaded, then your issue will be solved.
Just thought of one other thing. You said you went back to stock Verizon. Which radio did you have before that? And what radio did the Verizon rom take it to?
well, I had it metroflashed, and i can't do it again as i don't have any money now (only 15 years old xD), it has original ESN, does this change anything?
and btw, i can edit the epst, (the code is six 0s) or i may be wrong )
taha1112 said:
well, I had it metroflashed, and i can't do it again as i don't have any money now (only 15 years old xD), it has original ESN, does this change anything?
and btw, i can edit the epst, (the code is six 0s) or i may be wrong )
Click to expand...
Click to collapse
Nah, Metroflash via Houdinisoft does two things:
1. It will add the ESN into Metro's database and will link it to your account.
2. It may provision your phone. I say may because I have seen, more often than not, that Houdini fails to provision any device that runs WM.
Asking you again about the radios. What radio did you have prior to flashing to Verizon stock and what did the stock flash the radio to?
egzthunder1 said:
Nah, Metroflash via Houdinisoft does two things:
1. It will add the ESN into Metro's database and will link it to your account.
2. It may provision your phone. I say may because I have seen, more often than not, that Houdini fails to provision any device that runs WM.
Asking you again about the radios. What radio did you have prior to flashing to Verizon stock and what did the stock flash the radio to?
Click to expand...
Click to collapse
well I had 3.42.50 (bell i think), with super froyo 2.2, when I installed verizon stock rom it changed back to 3.37.(something), does this answer your question?
Thanks for helping me btw.
taha1112 said:
well I had 3.42.50 (bell i think), with super froyo 2.2, when I installed verizon stock rom it changed back to 3.37.(something), does this answer your question?
Thanks for helping me btw.
Click to expand...
Click to collapse
Yes, I was asking because I was afraid that you went below 3.xx.xx on the radio as this has been known to cause issues, including leaving phones completely useless.
Did you get the parameters from Metro as I suggested earlier?
well I got rid of the phone, as the representatives were not helping me at all (I talked to 5) so I am just going to buy a LG rumor touch (virgin mobile) and my other choice is Tmobile G1 but can I get it without a data plan?
taha1112 said:
well I got rid of the phone, as the representatives were not helping me at all (I talked to 5) so I am just going to buy a LG rumor touch (virgin mobile) and my other choice is Tmobile G1 but can I get it without a data plan?
Click to expand...
Click to collapse
Only if you buy it without contract (the G1, that is). Sorry that you couldn't get it to work. I am sure that it was only a matter of re-programming the device.
So I bought a galaxy s4 for sprint. I called to check the esn meid number sprint said it was clean and also checked it on swappa it also said it was clean. So I bought the phone. When I received it I tried activating it on my account dialing star 2 and talking to a rep. I give them the dec number and they said it can't be activateD???????? They said the " ID number is not compatible with this brand"? But it still has clean esn. The rep said it might of been flashed to use on a different carrier. S I've done research for 24 hours straight to to figure out this problem all I want is the phone activated on my sprint account. I going to talk to a guy about flashing the phone back to sprint, wanted to ask first to save the money maybe. So I've seen some similar post about flashing back but none with the same issue i have. What I've tired is CDMA tool, qpst and dfs but can't get the phone to respond when I click read. I've noticed today that I have the samsung drivers installed but not the Samsung diagnostic drivers, idk if that would make a difference but I'm going to try. Also I've noticed the network under the settings of the phone says samsung instead of sprint. The dec and hex number on the sticker under battery do match the ones under settings. The phone was rooted when I received it I completely put stock rom back on using Odin. But trying qpst and dfs I believe it has to be rooted to read ? Correct me if I'm wrong, so I re rooted the phone but it still didn't work or do anything. Idk what to do anymore any advice would be greatly appreciated I just want to activate this phone on my sprint account
Update: first of all I want to say thank you all for giving me advice on what to do. But I tried every single one and nothing seems to do what I want it to do sprint still says I can't activate it. Now with there stupid choice on just being able to activate the phone online instead of calling in is the stupidest thing sprint can do. They already suck with service. So about the sprint bootup logo I never see it maybe cause its unable to be activated, I don't know I tried putting the stock firmware on it still nothing. I tried calling boost to see if they could flash it back to sprint for me but they said they don't even have the phone in there system it's still sprints phone. Also I want to try to go to a sprint store but since the phone isn't activated on my account, without insurance I don't see what they could do for
It sounds like either a demo device for display purposes only or possibly a flashed esn.
If the esn was flashed it would show in the system as a different device.
Sent from my SPH-L720 using xda app-developers app
supercholo said:
It sounds like either a demo device for display purposes only or possibly a flashed esn.
If the esn was flashed it would show in the system as a different device.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Is there Any way to flash the esn back to sprint?
Gatorsare1 said:
Is there Any way to flash the esn back to sprint?
Click to expand...
Click to collapse
Try activating it online since it says Samsung as the network it should work on sprint same happened to me.
Sent from my GT-I9505G using XDA Premium 4 mobile app
Had the same thing happen to me a week ago on a different phone. The Sprint rep started a ticket to have them check on the phone's Dec and hex. They said on a rare occasion there will be an error and it can be fixed if it is truly a Sprint branded phone. Does it boot up with the Sprint logo?
I had this happen with my Optimus G that I got off eBay. I'm pretty sure that it had been flashed to a different carrier, so they couldn't activate it even though the ESN was technically clean. The Sprint phone rep told me that they "opened a ticket" on it, and a few days later I was able to activate it. I have no idea what they did internally to get it to work though.
EDIT: I take that back. It was my Evo 3D, not the Optimus G. I've had too many damn phones
Sent from my SPH-L720 using XDA Premium 4 mobile app
All u have to do is this is like a clean reset and it should fix the issue.. ##72786# type thar in the keypad.. Ur phone will restart after that and be working ok... Let me know if it helps.. Thanks...
Sent from my SPH-L720 using xda premium
Another possibility is the sim card is missing or from a different phone. Are you getting any signal at all when you power up the phone? If there's no signal then you might have a bad or missing card. From what I've gathered, sims between sprint LTE phones are not interchangeable. The card is matched with that specific phone. Swapping sims between same model phones won't work either. If this is the case then you need to call around to repair centers or corporate stores and repair centers to ask if they have sim cards for galaxy s4. Depends on where you go and who you talk to but it can be free or they can charge you.
w7excursion said:
Had the same thing happen to me a week ago on a different phone. The Sprint rep started a ticket to have them check on the phone's Dec and hex. They said on a rare occasion there will be an error and it can be fixed if it is truly a Sprint branded phone. Does it boot up with the Sprint logo?
Click to expand...
Click to collapse
No it doesn't boot up with sprint logo but it is a truly branded sprint phone the sticker in the back the prl number
It won't bootup to with the sprint logo until it is activated. If they flashed it to another carrier then that was removed. When you open up a brand new phone on first boot you won't get the Sprint logo until the phone fully boots and activates then it installs the Sprint specific files. What you should do is download the full mf9 tar file and install it with odin to make sure the phone has the correct radio and modem files installed for sprint network, then do the ##72786# entry in the dialer to factory reset the phone and activation status. Then try to activate the phone with Sprint.
cruise350 said:
It won't bootup to with the sprint logo until it is activated. If they flashed it to another carrier then that was removed. When you open up a brand new phone on first boot you won't get the Sprint logo until the phone fully boots and activates then it installs the Sprint specific files. What you should do is download the full mf9 tar file and install it with odin to make sure the phone has the correct radio and modem files installed for sprint network, then do the ##72786# entry in the dialer to factory reset the phone and activation status. Then try to activate the phone with Sprint.
Click to expand...
Click to collapse
what radio files are there???? and how do i find out if it does have the right radio files
I do know that the PRL file is sprints PRL
I also do believe the MRL code is sprints also because ive read that if it was flashed to metro pcs or cricket the MRL code would be 000000
cruise350 said:
It won't bootup to with the sprint logo until it is activated. If they flashed it to another carrier then that was removed. When you open up a brand new phone on first boot you won't get the Sprint logo until the phone fully boots and activates then it installs the Sprint specific files. What you should do is download the full mf9 tar file and install it with odin to make sure the phone has the correct radio and modem files installed for sprint network, then do the ##72786# entry in the dialer to factory reset the phone and activation status. Then try to activate the phone with Sprint.
Click to expand...
Click to collapse
Lol it always boots up with the Sprint logo before activating.
Perfect solution... go to ebay and pay $70ish to get it flashed to prepaid (straight talk) on verizon towers. You have no limitation on mods and flashing roms. However you will lose 4g.
w7excursion said:
Lol it always boots up with the Sprint logo before activating.
Click to expand...
Click to collapse
Actually, when brand new out of the box and first boot it will boot with the Samsung logo and during the first turn on the Sprint customization are added like all the sprint bloatware and boot animation. The second boot will then have the sprint boot. So if someone flashed it to a different carrier it wouldn't have the boot animation.
cruise350 said:
Actually, when brand new out of the box and first boot it will boot with the Samsung logo and during the first turn on the Sprint customization are added like all the sprint bloatware and boot animation. The second boot will then have the sprint boot. So if someone flashed it to a different carrier it wouldn't have the boot animation.
Click to expand...
Click to collapse
Sprint S4's always come with the boot animation out the box, whether or not its been flashed, when you flash a custom rom that is only when you lose sprints boot animation. Nothing is loaded afterward, All L720's come with sprint firmware, as I337 comes with AT&T firmware and so on and so forth.
You can just pay someone to repair the IMEI and MEID and reload a local Sprint PRL so it can be activated on sprint, I just did one yesterday for someone who had the same issue, $75 and they brought a cracked up galaxy s4 from sprint with a clean ESN as the donor.