If the Raphael replaces the mogul does that mean that if you have insurance on the mogul and break it or lose it they will give you the Raphael or the diamond?
i dout it... i'm sure there is going to be an abondant supply of 6800 refurbs
yeah, but my insurance is paying for a new phone not refurbished,ill complain to them, last time i got another mogul because my other one broke they gave me a new mogul, im pretty sure people will find ways to get the raphael and diamond instead of their old models, and they have to give you another one because i had my phone for less then two years with insurance, and they have to give you a new one if its newer then twp years, only if its older they'll just replace the part on it.
sprint can give refurbished phone if they cant repair ur phone any time they want and there is nothing u can do bout it!
Related
i sent of my phone with a keyboard that was sticking
due to me dropping marmalade onto it
anyway i told them, that the keyboard din't work, i was having problems with call quality, and there was cosmetic damage
t-mobile agreed to fix the keyboard for me, and that only
so i sent it off
an 2weeks later
it came back,
with a new screen, new mainboard, new case, new stylus, new batter, new battery cover
everything on it is new
so much so, then have sent me a certificate to confirm that my IMEI number has changed due to the ammount of work done on the phone
at the time of sending it off, it had a hungarian windows mobile 5 rom on it, as i couldnt find a english version at the time of downgrading
so t-mobile, reflashed it for me
so if anyone is with them, i would recommend if you have any problems
phone up
and tell them you want it fixing, and don't lie to them, just bend the truth a little, and maybe you will get as lucky as me
plus i was also told, all MDA vario's from t-mobile have a 24month warranty with t-mobile
=D
aye they did a similar thing with me. before i got into xda-devs i had some righ5t probs with me hermes.
well i took the first one back and then they replased that. cant remember the fault mind. that one went wrong so they replaced that and then this next one went wrong again! called them up complaining and apparently if they repair a phone 3 times you can ask for a totally different phone to replace it. asked how much the kaiser would be and they said 30 quid and could be with you tomorrow. i was a very happy man and now i got a hermes and a kaiser!
they never asked for the hermes back either so always a bonus eh.
so any you guys got any probs out there even if its tiny get on the phone to t-mobile. could soon have a kaiser for 30 quid!
I work for T-Mobile and it's HTC policy to replace rather than repair a faulty unit under warranty.
As long as the engineer who looks at it doesn't determine it as damaged they always send out a refurbished unit.
sweet
so new fone
an hmm, yh i think the screen is going a bit unsensative on this one
*wink*
lol kasier for £30 ull be my new years gift
haha
I was wondering if there was a way to get the touch. because my mogul broke and i have insurance. If there is a way to get the touch when using the insurance instead if the mogul. Is there something that i can tell them about the mogul that it has to many problems with something or a way? Thanks
About 2 weeks ago I sent back my mogul through my sprint store to insurance, they sent me back a touch because they were upgrading all the mogul's go to your sprint store and talk to them and see if the insurance is still doing it... I miss the gps and rev.A but hopefully we will have it soon enough. BTW nuttin like soft rebooting with 75megs of free memory!!
when I switched my mogul about two months ago I told them that the bluetooth didn't work and the memory was low all the time. Both of which were true for me.
My Mogul was replaced with a touch about 3 weeks ago. The Moguls are on backorder. I thought I was going to hate the touch b/c no slide out keyboard. I love it. 156mb of ROM and 128 MB RAM. It blows the Mogul out of the water.. Also they never collected my Mogul so I still have both.... The GPS and Rev A is on the way in short time. I would try to swap it out. They can't replace if they are on back order. The policy is a new phone within 48 hrs. So they have to upgrade you.... Good Luck... Let us know how it goes....
Is there really a policy that they have to give you a new phone within 48 hours. i already went to the sprint store and they said they ordered me a new mogul and its on backorder for a week and a half to two weeks you think i can call them and tell them about the policy and see if they can get me a touch faster? and my mogul also has problems with the bluetooth to.
jbatu said:
Is there really a policy that they have to give you a new phone within 48 hours. i already went to the sprint store and they said they ordered me a new mogul and its on backorder for a week and a half to two weeks you think i can call them and tell them about the policy and see if they can get me a touch faster? and my mogul also has problems with the bluetooth to.
Click to expand...
Click to collapse
i beleive they do, I tried it 2 weeks ago at a 3rd party repair center and he just handed me a NIB mogul. I then bought a new touch and just sold the mogul on ebay for about the same price
I beleive the refurb moguls are back in stock so I wouldnt expect to get that trade up again
They probably wouldn't trade it even if i told them what problems it has?
Mogul For Touch
I just asked them to swap when my mogul's bluetooth went out. They were happy to oblige. BTW, I echo the comment of the person who thought they'd hate the touch. I wasn't too sure myself but i think it is awesome!!!
Was browsing around phones just before, did any of you realize that the Titan/Mogul has been discontinued from Sprint and Alltell? The only carrier still offering it is Verizon.
yea its been off the sprint site for some time now. Alot more people are getting TP's instead of replacement moguls if something were wrong with theirs and they brought it in. Makes me want to try lol.
Everything has a lifespan and its the end of the titans.
Noooo...
If I get another Windows Mobile device it will have WM7. My next discount (NE2) ends this December. Either way I am loving my Titan (Verizon XV6800) and don't want to give it up for any current phone. Nice to see Verizon still has it but they also got it later then everyone else. Also since I am with Verizon, they (as well all know) capped the TP. But if something does happen to my phone then I would go for the TP.
that brings up an interesting thought. What happens if you have to replace your titan using your insurance? They have to supply you a replacement phone since it is part of the policy. Does that mean they would have to give you the Titan Pro?
necromis said:
that brings up an interesting thought. What happens if you have to replace your titan using your insurance? They have to supply you a replacement phone since it is part of the policy. Does that mean they would have to give you the Titan Pro?
Click to expand...
Click to collapse
Touch pro.
http://forum.ppcgeeks.com/showthread.php?t=53327
668 replies.
yes that is correct.
im getting a touch pro as we speak delivered.
http://www.smartphonejunkie.com/showthread.php?t=179689&highlight=upgrade
but looks like sprint tep has refurb moguls again for all that traded theirs for touch pros
USCellular still offers it, the HTC PPC6800. i dont like a touch only phone, been addicted to this setup since the TMO MDA
TP has a keyboard, all this is so tempting..
just a small update..I just tried to claim insurance with sprint, they told me they've restocked on refurbed Titans and they'd replace mine with a refurbed one instead
bummer
ok i see what the touch pro is now, Fn nice. i want one, uscc needs to discontinue it and replace it with the tp.
http://www.htc.com/www/product/touchpro/specification.html
dont know why anyone wouldnt want it over the 6800
necromis said:
that brings up an interesting thought. What happens if you have to replace your titan using your insurance? They have to supply you a replacement phone since it is part of the policy. Does that mean they would have to give you the Titan Pro?
Click to expand...
Click to collapse
Just because they are discontinued doesn't mean that they aren't carried.
My old XV6700 was discontinued for a LONG time and yet every time I went to exchange it for insurance, I got another 6700.
Odds are they will have more to exchange. I got upgraded by going in and saying that the 6700 was a POS (It's not) and I wanted an upgrade or I would cancel. I had a 6800 on the way in all of 15 minutes.
I would be happy to be wrong though. I really want a touch pro
SmokeyJBluntz said:
ok i see what the touch pro is now, Fn nice. i want one, uscc needs to discontinue it and replace it with the tp.
http://www.htc.com/www/product/touchpro/specification.html
dont know why anyone wouldnt want it over the 6800
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Click to collapse
Rumor is USCC is getting the HTC Touch Pro in March. It is already on their rebate slips.
thatd be good except i just signed like 3 months ago. but i do got insurance, and uscc seems to replace phones fairly often.
i know when i had my tmo mda they replaced it with the wing. about 3 months after they replaced it i broke my mini usb port broke and the insurance replaced it with a wing
It is showing out of stock for me now.
yes its discontinued, thust explaining my free new touch pro
I never did a warrany so I will just wait for Windows Mobile 7 when I get a new phone.
negatory
sorry but its not being sold anymore beyond whats left in stock and refurbished ones customers bring in
SmokeyJBluntz said:
ok i see what the touch pro is now, Fn nice. i want one, uscc needs to discontinue it and replace it with the tp.
http://www.htc.com/www/product/touchpro/specification.html
dont know why anyone wouldnt want it over the 6800
Click to expand...
Click to collapse
The Titan has better battery life. If you're a power user you could barely squeak by on a single battery with the Titan. With the Touch Pro, you'll need to carry a spare or purchase the extended battery kit.
Free Touch Pro
Current Sprint Customers with an HTC PPC 6800 Mogul can go online to their Sprint.com accounts and file a self replacement form. Give any reason for the device needing to be replaced. You will get a confirmation stay your device will be replaced with a HTC PPC 6850 Touch Pro. The Touch Pro that ships to you will be a BRAND NEW Device and not a refurb.
I work in a position to know this as fact and have helped many people follow this process.
segadc said:
I never did a warrany so I will just wait for Windows Mobile 7 when I get a new phone.
Click to expand...
Click to collapse
This is have nothing to do with having a warranty. If the device is defective sprint will replace the device. However there are no Moguls left in stock. So TPs are the replacement. This will not last for long. Soon Customers will only be getting 150 off toward the cost of a replacement device. This is the same process that happened after the Mogul came out replacing the PPC6700
Hello!
I have a HTC vogue P3050 from telus
my digitizer is dead so I need to replace it. Found one from Ebay, but for the P3450. just wondering if it is the same or will it work ???
thanks REALLY appreciated !
DjMarkito said:
Hello!
I have a HTC vogue P3050 from telus
my digitizer is dead so I need to replace it. Found one from Ebay, but for the P3450. just wondering if it is the same or will it work ???
thanks REALLY appreciated !
Click to expand...
Click to collapse
May want to look here first... http://www.phonegg.com/compare/12/HTC-Touch-vs-HTC-P3450.html
Your P3050 from Telus is the Vogue(CDMA) while the P3450 is known as the ELF(GSM)
Where the digitizer may be concerned they may be the same, but the phones are completely different while a search on EBay for "P3050 digitizer" came up with 12 hits for the item your seeking
basically, if you have to ask "do you think it will work?" you probably are better off not trying and getting the hardware that fits rather than spending cash on something that may or may not work unable to get a refund and having to spend more to get the right item to start with...
Im assuming your asking this as you already attempted to go to the Telus location near you and dealing with them and or your insurance ( you DO have insurance on delicate electronic equipment that has a high degree of gravimetric interface issues (aka gets dropped and broke easy) LOL
Detroit Doug
No it won't work... They both use different D-pads
the one you would want would be here
hosecastro said:
No it won't work... They both use different D-pads
the one you would want would be here
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Click to collapse
That's a very good price. Jump on it if you need it. When I was looking for them a couple of months ago I couldn't find one for less than $50. Of course, that price included a case that I didn't need...
About that ebay link
Ironically, I JUST bought that same digitizer from that same ebay seller this week, and installed it last night. I have an HTC Touch from Sprint, but this new digitizer worked perfectly. Right fit, easy to connect. Took 4 days to get the item from the time I bought it. Couldn't recommend them more.
- Jaison
I don't know what Telus' warranty is, but I suggest getting a replacement.
I'm getting tired of getting refurbished phones from Verizon and my current phone is acting up so I figured I would give Asurion a shot and try and get a TP. When I called they told me the deductible would be 50 and I would be getting a replacement Titan. So I was wondering if anyone has had any luck getting a TP from Asurion. I really would hate to pay 50 dollars for a refurb when I could save my money and just buy a Sprint TP. Does anyone have any recent success stories or maybe things to tell Asurion so they will change your phone to a TP.
Just a note getting a Sprint TP on Verizon is very very very hard now. Keep getting refurbish ones. Maybe complain that the quality of the refurbished ones sucks and see that they can do for you. Assurion will give out TP sometimes but only if they are out of moguls.
Just a heads up, I tried that route after getting 2 refurbs with problems with verizon. They finally sent me a brand new, in-box, xv6800 with no issues. They still have new 6800s instock, so good luck with getting the TP.
I just called them the other day to try and get a TP for my Titan from Asurion - no dice.
It took forever to get to the verification step because I'm Alltel (well, was Alltel until vzw bought them) and they weren't recognizing what Alltel calls the Titan (HTC PPC6800) as a valid option. Finally figured out that now that I'm verizon it's called the audiovox xv6800 or something like that and they could proceed. But to my dismay they claimed they still have lots of 6800's in stock and would just send one of those. I even tried to be sleazy and was like "Oh really? When I called Verizon they said that they don't support the 6800 anymore and are only issuing 6850's". Needless to say that didn't work. Since I'm up for upgrade in a few months I guess I'll just wait till then - just figured that it'd be awesome if I could get a TP for the deductable cost AND not have to renew a contract with vzw.
I've read on some other forums that if you can do the claim on Asurion's website that sometimes it will let you pick the 6850 as the replacement phone. Unfortunately, and for some unknown reason, whenever I try to initiate a claim on their site it says "you must call customer support to proceed". I asked them about that and they said they don't have control over it and can't do anything about it. I was not amused.
i got a NIB palm 800w for my mogul..they would not go touch pro for me....ive since canned the palm and went to another mogul...they said the wait time for a mogul was six weeks!!!!
mfreema said:
Just a heads up, I tried that route after getting 2 refurbs with problems with verizon. They finally sent me a brand new, in-box, xv6800 with no issues. They still have new 6800s instock, so good luck with getting the TP.
Click to expand...
Click to collapse
you may want to wait. Much buz on net about verizon getting touch hd