Database Users

loud Speaker problem

my loud speaker during a phone conversation was working all fine. After a hard rest and a restore to a Sprite back up image the loud speaker shows as its working when long pressing the green button but the sound still comes out as normal!
any thoughts?

loudspeaker
yes. I experienced the same problem. I even hardreseted one more time without success.

I also have this problem and also the headset doesn't work with the phone, although works perfectly for other applications like Windows Media Player....
A bit of a pain really!

digger said:
I also have this problem and also the headset doesn't work with the phone, although works perfectly for other applications like Windows Media Player....
A bit of a pain really!
Click to expand...
Click to collapse
There is another thread on the same problem ( handsfree xxxx). Seems to be a bug. However a new softwarerelease might fix the problem, and its comming soon.
Regards
cimber

I'm also having the same probelm, I can't quite figure out why it is happening or what's causing it, however, i backed up all my data, did a hard-reset and restored the data using Sprite Backup and it's now working. well, at least for the time being. i'll try it again tomorrow and see if that has helped solve the problem. will let you guys know asap

JasJar Broken

Hi to all,
i'm in a deep trouble with my jasjar, after 2 months of work it simply stopped to use internal speaker & mic for phone calls, but it plays the usual ringtone...
it can't play mp3 and so on, but it plays the ringtones but not the alarm or sms things... so my question:
is the speaker really broken or what?
i noticed that sometimes with jasjar in portrait mode it works... no way in landscape, so i was thinking of some electrical connections between the lcd and the turning pieces...
i'll probably return to the assistance but i'd like to know your experiences...
sorry for my english and thanks to all in advance.
--
so long and thank for all the fish
--
matteo

Doesn't seem like a hardware problem. Did you try doing a hard-reset? Just press on "clear storage" in programs. Should restore your device to factory state. Hope you have backed up your PIM data through activesync. If you haven't then just copy the pim.vol file on your device to your computer. You can replace it after a hard-reset and all your PIM data will be restored.
Post your results here after the whole process.

universaldoc said:
Doesn't seem like a hardware problem. Did you try doing a hard-reset? Just press on "clear storage" in programs. Should restore your device to factory state. Hope you have backed up your PIM data through activesync. If you haven't then just copy the pim.vol file on your device to your computer. You can replace it after a hard-reset and all your PIM data will be restored.
Post your results here after the whole process.
Click to expand...
Click to collapse
i forgot: i've already tried an hard-reset and then a rom upgrade.. nothing seems to change...
it sounds strange to me too, cause the speaker is not gone at all, but it is a difficult thing to manage ...
what about electrical connections between the screen and the keyboard device? is it possible that it screwed up from a turn to another?

Matteo,
When my speaker and mic did not work (and ringtone did work!) I tested the sound with the wired headset. Everything worked.
Then I pulled the headset out again and the speaker sound is back. So it was a contact. But it felt like a software problem.
The Jasjar thought that my headset was still in.
Even the "speaker on" button did not react.
Does it change in "speaker off" when you click it during a call?
I think it will help to plug in and out the headset.
But give it a shot.
Huib

^ that's exactly what happened to my old imate jam. I did this and it worked! As far as i can remember, i was on the plane (14-hour flight) while using the jam as my mp3 player, the battery just died (after warning ofcourse) and when i tried to power it back on, the speaker is messed up.

pinoy said:
^ that's exactly what happened to my old imate jam. I did this and it worked! As far as i can remember, i was on the plane (14-hour flight) while using the jam as my mp3 player, the battery just died (after warning ofcourse) and when i tried to power it back on, the speaker is messed up.
Click to expand...
Click to collapse
Then it could be a software error in stead of a loose contact.
The PPC thinks that the plug is still in and needs "reprogrammed" by putting it back in and pulling out?
The fact that the "speaker on" button can not toggle itself anymore is a clear signal. In my case it could have been, because I pulled it out while Skype was hanging, so again no option to "tell" the Jasjar it is pulled out?
But of course an ordinary loose contact is still possible?
Huib

herpi said:
pinoy said:
^ that's exactly what happened to my old imate jam. I did this and it worked! As far as i can remember, i was on the plane (14-hour flight) while using the jam as my mp3 player, the battery just died (after warning ofcourse) and when i tried to power it back on, the speaker is messed up.
Click to expand...
Click to collapse
Then it could be a software error in stead of a loose contact.
The PPC thinks that the plug is still in and needs "reprogrammed" by putting it back in and pulling out?
The fact that the "speaker on" button can not toggle itself anymore is a clear signal. In my case it could have been, because I pulled it out while Skype was hanging, so again no option to "tell" the Jasjar it is pulled out?
But of course an ordinary loose contact is still possible?
Huib
Click to expand...
Click to collapse
I dont think this is the problem....he's reflashed the rom, done a hard reset...nothing has helped
I guess your hardware has indeed coughed up!
S

OK, then still we have not heard from Matteo, if he tried to move that plug in and out.
If he hears the ringtone and cannot speak/use the mike then he can be concentrated on that plug. Certainly if his wired headset works.
But if he reflashed we can be sure it is no software. (Still after reflashing some settings remain intact. )
Right/wrong?
At least in my case, with the same symptoms, it worked.
Huib

Hi man, thank u for ur reply...
u'll probably won't believe to me but when i saw ur post i did the plug in&out trick with the wired headset... nothing changed.
Today after some bluetooth problem with my old jabra it started again to work perfectly.. sounds strange? sounds impossible but that's it....
maybe the wired connector was having problem, but i think there is a more complex situation, maybe somethin' about the software but i can't say that for sure...
i didn't try yet a reset or so on.... i'm scared
thank u all guys, u'r the best...!
--
so long and thank for all the fish
--
matteo

Matteo,
I am happy you solved it.
It is always a problem to start a discussion with the supplier about problems like this.
Good luck in the future!
And Buon Natale e felice anno nuovo
huib

JASJAR PARTS
I have a complete JASJAR worth of parts available.
Complete motherboard, not working
Complete screen, LCD is cracked, works, with 5% of the screen bleeding.
Full case, no cracks.
Speakers, mic, camera, etc.
All covers in good condition.
I will probably part them out soon on Ebay.
I used this unit for parts to build up another good JASJAR, but it may be useful for someone.
Tim

Re: JASJAR PARTS
tdrager said:
I have a complete JASJAR worth of parts available.
Complete motherboard, not working
Complete screen, LCD is cracked, works, with 5% of the screen bleeding.
Full case, no cracks.
Speakers, mic, camera, etc.
All covers in good condition.
I will probably part them out soon on Ebay.
I used this unit for parts to build up another good JASJAR, but it may be useful for someone.
Tim
Click to expand...
Click to collapse
Hi Tim!
I really need one d-pad button (if it is a seperate thing then the big one without the center button). If you can sell it to me, please send me a mail.
THX

FWIW, my Jasjar has been acting strange lately with sounds. The other day I thought my speaker was toast and found that, upon going into Sounds & Notifications, all the checkmarks for sound were unticked. Turned the sounds back on and, wow, they worked.
All my mailboxes disappeared yesterday (Besides Hotmail, Outlook, Texts, MMS), so I think WM 5 might just like to play tricks with the registry. It's a long shot, but check those sounds & notifications settings - it saved me a heart attack.

Again.. Speaker Gone
Hi to all, first of all happy new year.
After several days without problem my jasjar re-started to think it's headset is still plugged-in.
No sound except for the ringtone. No effects on the speaker on in call...
Obviusly the plug-in plug-out trick of the headset doesn't help.
So, if it worked for several days it's not an electrical problem.
Hard-reset doesn't help... is there a way to tell JJ to not use the headset or something like that?
what do u think about?
thnks to all
--
so long and thank for all the fish
--
matteo

It's seems like your headset jack is creating the probelm. The only way right now is to send it for repair. Unless you can do the repair yourself.It seems like the headphone jack , one of the contact point is connected telling your JJ that there's a headset inserted. I might be wrong though.

Thank for your quick reply,
is it possible to do some software trick to disable at all the headset?
or is it possible to attach another jack with pin connected in some way to tell JJ to not bother...
--
matteo

SOOOOOOOO Frustrating
I have the same problem and cannot get my sound back!! I am able to take the Universal (XDA EXEC) apart, and can access the headphone jack, but i cannot tell what it is that I need to change to get my sound back, If anyone has some insight, please help out, thanks

Sound problem

There is no sound. I plugged in the head phones and i can hear out of that, but when i unplug it, i get no sound. It's like its still plugged in. Can anyone help me, or has anyone else experienced this?
sorry i have an o2 xda neo

Might be another instance of a known design issue with Prophet. Many people have hit this problem - mine did this and needed to be returned for repair.

Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.

How long mate? 2 hours? 3? I wish it had worked that way. I tried everything... still no sound. I think it is a crappy hardware. I think HTC should collect all prophets... I mean if it were a decent company.

Its just a little lower quality hardware, I agree.
If that doesn't work, try soft resetting. If that doesn't work, try hard resetting.
Its better to try all options before sending it in to the service centre, where it'll get screwed around and probably be kept for 2 weeks or something, due to "unavailability of parts"..

It is not working, removing and inserting again n again, some other method, i will have to try to open it, as it is not under waranty and it is also without bill, plz suggest me something

This seems to be a major problem with the HTC Prophet as a whole regardless of the branding. I have returned mine to Orange for a replacement, they confirmed that it was hardware failure. I thought that I might have just got unlucky with a bad batch, but looking across the NET and here, it appears that all brands based on the HTC Prophet are failing.
Obviously, shoddy manufacturing, I guess HTC did a little penny pinching with the speaker system.

I have same issue with my dopod 818 pro the plug and unplug trick did not work for me I have to send my to http://www.PocketPCTechs.com they have the device repaired for me now my device is back to business now..

I have the same problem here but i bit different... i was using an external speaker system, when i unplugged the jack from my spv m600 i did't get any sound the only sound i have is when i receive a call then i hear the ringtone but when i pick up i don't hear anything and probably the other side doesn't hear me...i tried to put the jack in and out but no results now i am obliged to use my phone with the headset...

same problem...solved!!
hi, today i had the same problem...no sound at all after i unplugged an external sound system. I plugged again the 2.5mm and unplugged it very fast a few times untill i got my sound back!!!
good luck
pixie

My m600 has been back to Orange for repairs for this problem. Works again perfect now.
Robin

PhoenixAG said:
Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.
Click to expand...
Click to collapse
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!

DrStein666 said:
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!
Click to expand...
Click to collapse
Does not always work.
It did not do the trick for me for sure. Orange had to repair it for me.
Robin

sound problem fixed by yourself
Hi all!
very easy! Just plug-in and plug-out hand-phone abit strong, it will get back!
lucky!

Thanks !
Worked for me !
Youpy

Lost sound :S

Basically only just got my SPV M600 yesterday, been faffing with it etc, and now ive lost all sound, have no idea why its not playing music etc, as all the sound levels are turned up.
Is there something im doing wrong? Secret silent button? lol
Cheers
Colin

Ok well, just done a reset to manufacturer standard settings, and still no sound
Col

do you have use a cabel head set?

I didnt get one with it. So answer to that is no.
Thanks
I just want my sound back, my alarm didnt go off this morning, made me late for work lol.
Col

hard reset is the decision...

how would i go about that?
Sorry im new to all of this.
thanks again lads

collywog19 said:
how would i go about that?
Sorry im new to all of this.
thanks again lads
Click to expand...
Click to collapse
just to warn you - you will loose all your information on the device - so take precautions, synchronize with PC... The hard reset is performed the following way - Press and hold the Camera and the CommManager buttons and in the same time reset the device with the stylus. Do not release the Camera and the CommManager button until you see a text asking you to format the FAT. Then press send and you are ready...

so that means ill even loose operating system? how would i go about putting it back on?
Jeez i sound like such a useless bugger, i build pc's for part of my living lol
All this mobile stuff is new to me though.
Thanks
EDIT :
just done hard reset, and its still got no sound
Col

well well, just upgraded to wm6, and still no sound, also, speakerphone in calls doesnt work, i get no ringtone, this is pissing me off lol
I just want my sound back lol
Col

heeelllpp
someone must have an answer lol
Col

ok, just found a 2.5 TO 3.5 JACK THINGY for sale at maplins, will go tmoro and then try headphones on it if that fails then i have no idea what steps to take next
Colin

does it have sound when u plugin ur headset? do you always plugin ur headset to the phone? i maybe think there's something wrong with the headset jack or slot, either short circuit or whatever, i am not sure as i am no expert.
last time my neo also like that..u can try and put the headset back in again, then try to remove it again, but maybe slowly. try a few times and i think it will be ok. from that that time onwards, i never use the headset...bought a bluetooth headset.

it worked fine last nite, and ive never used a headset. thats why im gonna buy a 2.5 jack to try some headphones tommorow, see if i get sound from them. ah well, have it less than a day and it breaks lol
Cheers
Colin

FIXED
was the red wire on speaker lol
w000t
Col

How did you fix that ?
My S200 have the same problem , i have a paper up the speaker on the red wire, but sometimes it rings,and sometimes not.
What is your trick ?

Check out this thread, it may help...
http://forum.xda-developers.com/showthread.php?t=234650
This post is for the Magician, but it may help with your prophet too.
Also, there was talk about a software bug that caused problems like this. The solution was to:
Call voicemail (or somewhere that you KNOW is generating sound)
Plug in your Headset, listen for sound...
Unplug the headset.
I dont know if that was the exact solution. The above post has a link to other posts, as well.
-j

i think your speaker is out. same problem as mine, tried the 'sponge' method & worked for a while, think mine needs to be replaced. prophet speakers tend to have a lot of problems from what i gather...
try searching in the prophet forum for 'speaker' u can find the thread that i'm talking about.

sound stops working!!

in the past week i've found trhe sound in the music player will randomly stop working. the track keeps playing via the movement bar but there's no sound. i've checked the volume and this isnt a problem and there's no sound in coreplayer either when this happens.
the headphones are fine because unplugging them doenst bring the sound on either (via the speaker). the only way to get it working is to reset. it's strnage ebcause sometimes it goes for ages without a prob, soemtimes it happens after 5 minutes...
anyone got any ideas? I'm fairly certain it's a software issue as unplugging the headphone jack makes a noise

ok still dpont know the solution but i just left my phone alone for 30mins after it last stopped making sound and now it's making sound again (without resetting). is it a memory problem??

backup, hardreset, restore. it's the only way to be sure.

Hope you didn't do a hard reset yet as the post above me urged. Like you said once the TF3D mp3 player stops playing (the sound) coreplayer doesn't work either. Now, i'm guessing WM player doesn't work either, but oddly the radio does? One more question, are you running Gyrrator in the background? Let me know and i'll try and help you out promptly.

Svegetto said:
Hope you didn't do a hard reset yet as the post above me urged. Like you said once the TF3D mp3 player stops playing (the sound) coreplayer doesn't work either. Now, i'm guessing WM player doesn't work either, but oddly the radio does? One more question, are you running Gyrrator in the background? Let me know and i'll try and help you out promptly.
Click to expand...
Click to collapse
I'm having the same problem with the sound.
Yes, the radio works, but nothing else, after unplugging the headphones it takes a while for the headphone icon to disappear and when plugged in it takes it longer than usual to appear. Doesnt fix the sound though. I have Gyrator 2 on auto start but i usually close it. At the time of the sound's disappearing it was off.
Mine only does it after i've answered a call through the headset, after the call is finished, the song continues playing and after a while or when the next song comes up, the sound disappears and can only be fixed through a soft reset.
Also mine refuses to display the embedded album art for every song, just chooses one and goes with that cover. And there used to be more covers behing the one running, but now it's just the one.
Hope someone can help me with any of this.
Thanks.

Svegetto said:
Hope you didn't do a hard reset yet as the post above me urged. Like you said once the TF3D mp3 player stops playing (the sound) coreplayer doesn't work either. Now, i'm guessing WM player doesn't work either, but oddly the radio does? One more question, are you running Gyrrator in the background? Let me know and i'll try and help you out promptly.
Click to expand...
Click to collapse
yep spot on, gyrattor 2 is running in the bakground and i havent hard reset. havent actually tried using WMplayer or the radio as i dont use those functions but I'd also assume they prob wont work either

Ok, not guareenting anything, but this might/should fix it. I'm guessing you did this through Gyrrator (though u could have prolly done it via windows too somehow, but my money on Gyrrator). What's prolly happening is that in Gyrrator you have it set to "Suspend Device" for one of the events (to turn off the screen). Instead change this to "Turn Screen Off." Suspending the device causes u to loose sound in most apps (radio still works fine). When you hit the power button, this only turns the screen off and does not actually suspend the device while you're playing music. Let me know if it worked.
good luck

looked thropugh my events which are all the default ones and nothing was set to suspend
could it be something is S2U2? theres an option there which is worded "Dont suspend power" and mine is set to off. Do i need tio change it? (damn double negatives)

My Gyrator had a suspend device event, removed it and we'll see how it goes.

Insaneboy said:
My Gyrator had a suspend device event, removed it and we'll see how it goes.
Click to expand...
Click to collapse
yes that should fix it for you, but let us know just to make sure

Pierced Soul said:
looked thropugh my events which are all the default ones and nothing was set to suspend
could it be something is S2U2? theres an option there which is worded "Dont suspend power" and mine is set to off. Do i need tio change it? (damn double negatives)
Click to expand...
Click to collapse
yes, sounds like a double negative to me, so switch that to "on" so it won't suspend power. Let us know if it worked.

Svegetto said:
yes that should fix it for you, but let us know just to make sure
Click to expand...
Click to collapse
Nope, didn't.
Had the same problem today. Only happens after i receive a call via the headset.

Sound is completely stopped working!
The sound on my THD has completely stopped working. I've only had it for a few days, and suddenly when I was working on it, I realized there was no sound coming out of the speakers. It doesnt work in WMP, Coreplayer, the radio or the built in touchflo3dplayer. It does, however, work when I plug in the headset, but still no sound in the speakers though. I've tried soft reset, hard reset, and it doesn't even make a sound in the beginning when HTC logo comes on.
Any ideas about what's wrong, or do I just send it back for support?

i also got a problem with sounds, sometimes when i use youtubeclient, my sound stops working, and just the occasional tac in sound, then i have to reset my HD te get sound again, ive done 3 hard resets, and it even happenend when i booted youtube right after hard reset was done... does somebody know the problem?

renoadhd said:
The sound on my THD has completely stopped working. I've only had it for a few days, and suddenly when I was working on it, I realized there was no sound coming out of the speakers. It doesnt work in WMP, Coreplayer, the radio or the built in touchflo3dplayer. It does, however, work when I plug in the headset, but still no sound in the speakers though. I've tried soft reset, hard reset, and it doesn't even make a sound in the beginning when HTC logo comes on.
Any ideas about what's wrong, or do I just send it back for support?
Click to expand...
Click to collapse
Hi, I have the exact same problem. It was perfectly fine till I received an SMS and everything after that, sound from the loud speaker does not work

Same issue here. The problem is caused by S2U2. The audio driver crashes everytime S2U2 locked the phone while there is a high usage of audio (e.g. by the TF3D MP3player). With S2U2 disabled everything stays normal.
I guess it has something to do with the new 1.40 version of S2U2. I just posted a request into the S2U2 thread.

I got the problem, too.
Thanks you found the reason for this sound-problem.
I hope S2U2 will fix this in next version.

CWempe said:
I got the problem, too.
Thanks you found the reason for this sound-problem.
I hope S2U2 will fix this in next version.
Click to expand...
Click to collapse
I hope so too because there is no workaround. you cannot define the player as an exception because it is part of manila :-(

I also can confirm the problem with S2U2!
It also happen when you use the udio player. Once S2U2 locks the device the audio freezes.

Hi,
I have this same problem too, but haven't got S2U2 installed. I have found out what causes the problem. It only happens when I use the headset that came with the phone. When the button on the microphone to pick up a call is pressed for a longer time, the sound stops, while the mp3 (or other file) keeps on playing.
So that's the way to get the problem to appear... now a solution to make it go away. And not the answer, don't use that headset...
Up till now the only way I have found to make the sound come back is to do a soft-reset.