sound stops working!! - Touch HD General

in the past week i've found trhe sound in the music player will randomly stop working. the track keeps playing via the movement bar but there's no sound. i've checked the volume and this isnt a problem and there's no sound in coreplayer either when this happens.
the headphones are fine because unplugging them doenst bring the sound on either (via the speaker). the only way to get it working is to reset. it's strnage ebcause sometimes it goes for ages without a prob, soemtimes it happens after 5 minutes...
anyone got any ideas? I'm fairly certain it's a software issue as unplugging the headphone jack makes a noise

ok still dpont know the solution but i just left my phone alone for 30mins after it last stopped making sound and now it's making sound again (without resetting). is it a memory problem??

backup, hardreset, restore. it's the only way to be sure.

Hope you didn't do a hard reset yet as the post above me urged. Like you said once the TF3D mp3 player stops playing (the sound) coreplayer doesn't work either. Now, i'm guessing WM player doesn't work either, but oddly the radio does? One more question, are you running Gyrrator in the background? Let me know and i'll try and help you out promptly.

Svegetto said:
Hope you didn't do a hard reset yet as the post above me urged. Like you said once the TF3D mp3 player stops playing (the sound) coreplayer doesn't work either. Now, i'm guessing WM player doesn't work either, but oddly the radio does? One more question, are you running Gyrrator in the background? Let me know and i'll try and help you out promptly.
Click to expand...
Click to collapse
I'm having the same problem with the sound.
Yes, the radio works, but nothing else, after unplugging the headphones it takes a while for the headphone icon to disappear and when plugged in it takes it longer than usual to appear. Doesnt fix the sound though. I have Gyrator 2 on auto start but i usually close it. At the time of the sound's disappearing it was off.
Mine only does it after i've answered a call through the headset, after the call is finished, the song continues playing and after a while or when the next song comes up, the sound disappears and can only be fixed through a soft reset.
Also mine refuses to display the embedded album art for every song, just chooses one and goes with that cover. And there used to be more covers behing the one running, but now it's just the one.
Hope someone can help me with any of this.
Thanks.

Svegetto said:
Hope you didn't do a hard reset yet as the post above me urged. Like you said once the TF3D mp3 player stops playing (the sound) coreplayer doesn't work either. Now, i'm guessing WM player doesn't work either, but oddly the radio does? One more question, are you running Gyrrator in the background? Let me know and i'll try and help you out promptly.
Click to expand...
Click to collapse
yep spot on, gyrattor 2 is running in the bakground and i havent hard reset. havent actually tried using WMplayer or the radio as i dont use those functions but I'd also assume they prob wont work either

Ok, not guareenting anything, but this might/should fix it. I'm guessing you did this through Gyrrator (though u could have prolly done it via windows too somehow, but my money on Gyrrator). What's prolly happening is that in Gyrrator you have it set to "Suspend Device" for one of the events (to turn off the screen). Instead change this to "Turn Screen Off." Suspending the device causes u to loose sound in most apps (radio still works fine). When you hit the power button, this only turns the screen off and does not actually suspend the device while you're playing music. Let me know if it worked.
good luck

looked thropugh my events which are all the default ones and nothing was set to suspend
could it be something is S2U2? theres an option there which is worded "Dont suspend power" and mine is set to off. Do i need tio change it? (damn double negatives)

My Gyrator had a suspend device event, removed it and we'll see how it goes.

Insaneboy said:
My Gyrator had a suspend device event, removed it and we'll see how it goes.
Click to expand...
Click to collapse
yes that should fix it for you, but let us know just to make sure

Pierced Soul said:
looked thropugh my events which are all the default ones and nothing was set to suspend
could it be something is S2U2? theres an option there which is worded "Dont suspend power" and mine is set to off. Do i need tio change it? (damn double negatives)
Click to expand...
Click to collapse
yes, sounds like a double negative to me, so switch that to "on" so it won't suspend power. Let us know if it worked.

Svegetto said:
yes that should fix it for you, but let us know just to make sure
Click to expand...
Click to collapse
Nope, didn't.
Had the same problem today. Only happens after i receive a call via the headset.

Sound is completely stopped working!
The sound on my THD has completely stopped working. I've only had it for a few days, and suddenly when I was working on it, I realized there was no sound coming out of the speakers. It doesnt work in WMP, Coreplayer, the radio or the built in touchflo3dplayer. It does, however, work when I plug in the headset, but still no sound in the speakers though. I've tried soft reset, hard reset, and it doesn't even make a sound in the beginning when HTC logo comes on.
Any ideas about what's wrong, or do I just send it back for support?

i also got a problem with sounds, sometimes when i use youtubeclient, my sound stops working, and just the occasional tac in sound, then i have to reset my HD te get sound again, ive done 3 hard resets, and it even happenend when i booted youtube right after hard reset was done... does somebody know the problem?

renoadhd said:
The sound on my THD has completely stopped working. I've only had it for a few days, and suddenly when I was working on it, I realized there was no sound coming out of the speakers. It doesnt work in WMP, Coreplayer, the radio or the built in touchflo3dplayer. It does, however, work when I plug in the headset, but still no sound in the speakers though. I've tried soft reset, hard reset, and it doesn't even make a sound in the beginning when HTC logo comes on.
Any ideas about what's wrong, or do I just send it back for support?
Click to expand...
Click to collapse
Hi, I have the exact same problem. It was perfectly fine till I received an SMS and everything after that, sound from the loud speaker does not work

Same issue here. The problem is caused by S2U2. The audio driver crashes everytime S2U2 locked the phone while there is a high usage of audio (e.g. by the TF3D MP3player). With S2U2 disabled everything stays normal.
I guess it has something to do with the new 1.40 version of S2U2. I just posted a request into the S2U2 thread.

I got the problem, too.
Thanks you found the reason for this sound-problem.
I hope S2U2 will fix this in next version.

CWempe said:
I got the problem, too.
Thanks you found the reason for this sound-problem.
I hope S2U2 will fix this in next version.
Click to expand...
Click to collapse
I hope so too because there is no workaround. you cannot define the player as an exception because it is part of manila :-(

I also can confirm the problem with S2U2!
It also happen when you use the udio player. Once S2U2 locks the device the audio freezes.

Hi,
I have this same problem too, but haven't got S2U2 installed. I have found out what causes the problem. It only happens when I use the headset that came with the phone. When the button on the microphone to pick up a call is pressed for a longer time, the sound stops, while the mp3 (or other file) keeps on playing.
So that's the way to get the problem to appear... now a solution to make it go away. And not the answer, don't use that headset...
Up till now the only way I have found to make the sound come back is to do a soft-reset.

Related

Audio completely gone on my Trinity!!

Hi.
I've been using my Trinity for a few months without any problems.
But yesterday it started to lose all sound.
No screen tap sounds, no mp3 playback, no voice instructions from Tomtom and no sound when someone calls me..
I've found after a soft reset it sometimes returns but then it goes again.
I've actually just done a hard reset now but the audio is still gone
Any ideas.
Does it look like i should send it back?
Any advice would be great.
Thanks.
Trinity loss of sound
Try clicking on the loudspeaker icon at the top of the screen as you might find the the display and phone sliders have gone down to zero, which cuts off the sound. Otherwise check on the phone settings in the Settings section.
Timothyh2
tech77 said:
Hi.
I've been using my Trinity for a few months without any problems.
But yesterday it started to lose all sound.
No screen tap sounds, no mp3 playback, no voice instructions from Tomtom and no sound when someone calls me..
I've found after a soft reset it sometimes returns but then it goes again.
I've actually just done a hard reset now but the audio is still gone
Any ideas.
Does it look like i should send it back?
Any advice would be great.
Thanks.
Click to expand...
Click to collapse
You may also try reflashing.

No sound from speakers or headphones

Hi all.
I have the X9500 Shift and noticed a few days ago that its audio capabilities stopped working. I don't listen to music or watch videos very often, so I'm not sure when the problem began, but I do know that it used to work (my unit is about 3.5 weeks old). At the moment, both the speakers and headphone jack do not produce sound regardless of volume settings.
The audio drivers are up-to-date, I've done several system restores, and I just reset the Shift back to its factory settings using the recovery partition. I thought that would've done the trick, but it didn't. The sound is just gone.
Could something have happened internally to "break" the audio functions? I'm not a tinkerer/hacker/modder, so cracking open the Shift isn't an option for me. The problem isn't major since I don't use the Shift for multimedia purposes, but I'd still like everything to work. Any suggestions?
Thanks
The snapvue side controls the audio - have you hard reset it?
hmm sounds like hardware problems.maybe related to the headphone jack inside the unit. i've seen these things happened with laptops, most of them because of poor electric/mechanic contacts or simply a manufacturer flaw. you should send the unit back to warranty repairs, this will most probably mean dissasembling the shift.
anyway both headphone and internal speakers are linked via the same controller and audio amplifier. could be those chips that give you the problem, or it could be that jack i was talking about. let the service guys sort them up and.. good luck.. and.. be patient.. IT WILL TAKE TIME.........
Pantaloonie said:
The snapvue side controls the audio - have you hard reset it?
Click to expand...
Click to collapse
Thanks for the tip. It didn't fix my audio issue, but it did make me discover that snapvue was gone! I pressed the snapvue button and was stunned to see nothing but a nice blank screen. If it wasn't for cmonex's solution, I would've come back crying about how to get snapvue back.
@ facdemol: I was afraid of that. My husband said something about the amp yesterday but I was hoping I'd hear different here. Thanks for your help.
pocketables said:
Thanks for the tip. It didn't fix my audio issue, but it did make me discover that snapvue was gone! I pressed the snapvue button and was stunned to see nothing but a nice blank screen. If it wasn't for cmonex's solution, I would've come back crying about how to get snapvue back.
Click to expand...
Click to collapse
you mean you had to use -mode0 option to exit bootloader?
if yes... wonder how the hell it got to bootloader.
cmonex said:
you mean you had to use -mode0 option to exit bootloader?
if yes... wonder how the hell it got to bootloader.
Click to expand...
Click to collapse
Truth be told, I didn't really know what I was doing! It was my first time ever using cmd.exe, so I just ran through some of the ecshift.exe commands and checked to see if snapvue was back. I don't remember what I did to get it back (the reset command alone didn't work), but I know I entered and exited bootloader (unnecessarily, I guess!) at some point.
pocketables said:
Truth be told, I didn't really know what I was doing! It was my first time ever using cmd.exe, so I just ran through some of the ecshift.exe commands and checked to see if snapvue was back. I don't remember what I did to get it back (the reset command alone didn't work), but I know I entered and exited bootloader (unnecessarily, I guess!) at some point.
Click to expand...
Click to collapse
yeah then it was -mode0 that did it
anyway, sound still no good?
cmonex said:
anyway, sound still no good?
Click to expand...
Click to collapse
Yep. I'm sure my Shift feels terrible for not letting me know that it decided to be a mime!
HTC said to RMA it but I don't think I'd be able to stand all the time apart. As much as it sucks not to have everything working like it should, I'm just going to live with it. Besides, the idea of my Shift becoming a mime is growing on me. I like gadgets with ambition.
EDIT: I don't know how it happened, but all of a sudden the sound is working. Must've been my acceptance of the Shift's mime dream!
pocketables said:
Yep. I'm sure my Shift feels terrible for not letting me know that it decided to be a mime!
HTC said to RMA it but I don't think I'd be able to stand all the time apart. As much as it sucks not to have everything working like it should, I'm just going to live with it. Besides, the idea of my Shift becoming a mime is growing on me. I like gadgets with ambition.
EDIT: I don't know how it happened, but all of a sudden the sound is working. Must've been my acceptance of the Shift's mime dream!
Click to expand...
Click to collapse
nice to see such passion
if the sound ever stops working again let me know, we can test out what it is that fixes it.
sound problem
I have same problem with sound on the htc shift. When i startup vista with powercable then sound works. When i startup vista withouth powercable then playing sound does not work. Also the button to the shift controll center gives an error when trying to start up. Sound recording still work when playback is not functioning. When i go to device manager and disable the sound driver and enable the sound driver again then playback works again and also the shift control center works again.
Perhaps something to do with energy settings ?
I have installed vista sp1
Hope anyone has a solution.
vastloper said:
I have same problem with sound on the htc shift. When i startup vista with powercable then sound works. When i startup vista withouth powercable then playing sound does not work. Also the button to the shift controll center gives an error when trying to start up. Sound recording still work when playback is not functioning. When i go to device manager and disable the sound driver and enable the sound driver again then playback works again and also the shift control center works again.
Perhaps something to do with energy settings ?
I have installed vista sp1
Hope anyone has a solution.
Click to expand...
Click to collapse
hi i tooo face exactly the same problem ... though sometimes it replicates itself even when shift is on AC power ....
I have tried uninstalling and re-installing the control center, updating realtek sound drivers to latest and what not... but this problem keeps on cropping every now and then forcing me to do restarts and restarts untill it corrects itself ... there is definitely some conflict in the applications.. the point is to look out where ... all others having the same problems may give ur views ...
i have the same problem with the headphones...the sound driver is updated but i havent been able to solve it. maybe its hardware problem...however, the unit speakers are working very well. hoping there's a software tweak to make the headphones worked. really dont subscribe to the idea of opening the unit...i view it as a last resort.
its an audio driver conflict
disable the audio driver
enable the audio driver again
then all suddenly works again
after rebooting vista withouth power cable then same problem again
studdocs said:
hi i tooo face exactly the same problem ... though sometimes it replicates itself even when shift is on AC power ....
I have tried uninstalling and re-installing the control center, updating realtek sound drivers to latest and what not... but this problem keeps on cropping every now and then forcing me to do restarts and restarts untill it corrects itself ... there is definitely some conflict in the applications.. the point is to look out where ... all others having the same problems may give ur views ...
Click to expand...
Click to collapse
Did you find the solution i have the same problem now?
the solution for me vhas re instaling the snapvue works like a charme now!
cmats said:
the solution for me vhas re instaling the snapvue works like a charme now!
Click to expand...
Click to collapse
Same for me!!
As someone said earlier, the sound is controlled from WinMo side, and there seems to be some incompability issue, I'll get back to you guys later, if I manage to find out exactly with what it is...
commanager problem
i have the same problem with commanager it dosent load sometimes
sound problem
Well, I have another sound problem. I have all the sound in vista but no sound in snapvue. I have change another windows mobile, I have changed the radio still no sound. Anybody can help. Thanks
My speakers stopped working ages ago but as I still got sound through the headphones I figured it was just another design flaw in the Shift and live with it.
Then this morning I almost spilt my coffee as I was fiddling round in Speech Recognition and the thing started talking at me (out of the speakers!) WTF?!
Anyway, I had to log off and on to get something to work and no more sound from speakers again
I wasn't going to be defeated so I re-enacted everything I remember doing and after a while found out that if I put in a pair of headphones and then take them out again.. I have sound
Weird. Any ideas? or is just dodgy hardware?

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?
Really nobody having any helpful comment?
did you try to change the radio??
I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.
Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness
Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.
reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.
TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.
Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.
It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.
I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten
i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now
i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks
this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

The sound has gone...like completely

Hey everyone this is my first post so i apologise if this problem has been discussed at length already.
Ok so my current problem is that my htc hd2 wont make any sound whatsoever when using the rear speaker (so thats any ringing from incoming calls, notifications, videos, music etc..). I have played with the sound settings relentlessly but can't seem to change its current state and I have also done several hard resets. However, when accepting a phone call or when a pair of headphones are inserted into the handset the sound goes through fine, leading me to suspect that it is the rear speaker which is the problem (My speakerphone after accepting a call also doesnt work).
On two occasions I have been playing music on it in hopes for a sign of life and have had sound on very sharp bursts (no more then 2 seconds). In terms of any programs or updates that I have installed on to my handset I havent done anything but apply the updates from the HTC support website.
The problem ocurred on day 2 of using this handset and I have also sent an email to mobiles.co.uk to ask about a replacement handset. However I was having a lot of fun with this phone and wanted to keep it if it could be solved myself so if anybody has any ideas it would be very much appreciated!
Thanks
Try a hard reset. If the problem persists after that, it's certainly hardware related.
Same thing happened to my HD2 today, all sounds just stopped working for some reason, music player ring tone, notifications, everything, did a hard reset and everything works again, it is a bit worrying when it just happened out of the blue like that.
TomH01 said:
Same thing happened to my HD2 today, all sounds just stopped working for some reason, music player ring tone, notifications, everything, did a hard reset and everything works again, it is a bit worrying when it just happened out of the blue like that.
Click to expand...
Click to collapse
Did you accidentally turn the volume down using the button on the side of the device? Stupidly, system volume can be adjusted using this button.
sunking101 said:
Did you accidentally turn the volume down using the button on the side of the device? Stupidly, system volume can be adjusted using this button.
Click to expand...
Click to collapse
Yes it can. It either changes both system and ringtone together (if you only use 1), or you have a tab for both (if you use both volumes), as per the sound and display settings in the settings tab.
No, that was the first thing that I checked, I have the single volume unchecked as well.
TomH01 said:
No, that was the first thing that I checked, I have the single volume unchecked as well.
Click to expand...
Click to collapse
I find the single volume the better option, less chance of this kind of thing happening. Other than that, it sounds like you have either installed a tweak or combination of tweaks which are not compatible or you have a hardware fault.

Sense music player problem

When I am playing music using HTC's sense music player, if I press the end call button to lock the phone, the music stops. This problem has only started happening last night, before it was working fine. The only new programme I have installed is SPB Travellers Demo. Any suggestions to fix this?
PS: if I manually lock the phone, it keeps playing.
It shouldnt happen if your using headphones, if your listening through the speaker then you just have to let the screen turn off on its own, just set it to time out after 30 secs........ its annoying i know.....
havent noticed a fix for this anywhere though.........
I havent really looked for one though to be honest, there probably is one.......
Thanks but I'm sure it used to work before ...
SeaViper said:
Thanks but I'm sure it used to work before ...
Click to expand...
Click to collapse
Now that you mention it I only noticed this recently and like you I dont remember it having happened before but because I rarely listen through the speaker I just thought I was imagining things and it had always done that...........
Now I'm really confused........
I know, does anyone know what might have caused this problem or any solutions?
sorry i dont know what causes this but it happens when i use headphones sometimes to - i find if i press the end call button straight after pressing play it stops but if you let it play for a few seconds then press it its ok?
Might be obvious but have you installed the official music stability update?
Yep, as I say, it appeared to be working fine until last night. The only programme I have recently installed is SPB Travellers Demo.

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