I see there are a few versions of WM6 here and, not being very technical myself, I quickly became confused about which OS I should try next...
I loaded the WM6 Helmi upgrade and, while the system is running quite well, I am no longer able to connect to the Internet on my SX66. My AT&T bill says otherwise, but I continue to get the following error no matter what settings or CABs I try:
"The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings."
I spent an hour or so on the phone with AT&T (US). Spoke/conducted tests with their tech support and then their advanced tech support and the only thing they could determine is that I may have corrupted the connectivity ability with the new OS.
Is there another WM6 upgrade on the site that may be better suited to my situation/phone/service than the one I already used? Also, I have Vista at home & XP at work. Which PC should I attempt the suggested upgrade from? (I've been seeing mention of only using XP and want to be sure I am correct.)
Thanks so much for the help, everyone. I really love my SX66 and would hate to have to buy a new phone just to regain the Internet.
Debbie
DebbieNY13 said:
I see there are a few versions of WM6 here and, not being very technical myself, I quickly became confused about which OS I should try next...
I loaded the WM6 Helmi upgrade and, while the system is running quite well, I am no longer able to connect to the Internet on my SX66. My AT&T bill says otherwise, but I continue to get the following error no matter what settings or CABs I try:
"The answering modem has disconnected. To check your connection settings and change them if needed, tap Settings."
I spent an hour or so on the phone with AT&T (US). Spoke/conducted tests with their tech support and then their advanced tech support and the only thing they could determine is that I may have corrupted the connectivity ability with the new OS.
Is there another WM6 upgrade on the site that may be better suited to my situation/phone/service than the one I already used? Also, I have Vista at home & XP at work. Which PC should I attempt the suggested upgrade from? (I've been seeing mention of only using XP and want to be sure I am correct.)
Thanks so much for the help, everyone. I really love my SX66 and would hate to have to buy a new phone just to regain the Internet.
Debbie
Click to expand...
Click to collapse
Debbie,
Try this one (http://forum.xda-developers.com/showthread.php?t=390862). I have been using it for almost a month now without too many problems (internet connectivity seems ok, but then again I do not have GPRS/EDGE). Other than that, this rom seems to do pretty well.
One other tip that I may have for you, if you truly want blazing fast internet on your phone, look in the "development and hacking" forums for a browser called NetFront CF3.5. I believe that it is in beta stage, but I have been using it for about 2 weeks and it is unbelievably fast. It renders the pages really fast, downloading files is a lot faster than PIE, and the best thing is that it renders full pages (kinda like opera, but not as heavy on system resources). The best part is that you can install it in your SD card (if you have one), so you can save some precious rom space...
I hope this helps and good Luck!
OK, When I got my shift (months ago) I liberated it. No problems. I put Vista SP1 on it. No Problems. It synched fine and everything was great. I was about as happy as I was going to get while I await the great guys at the Shift Project to make things better.
On my last trip home I decided it was time to Hard SPL the Shift. I had watch the threads and made sure I knew all the bugs that may happened. SO - I Hard SPLed (once again, big thanks to comex and co). All good. SP1 still worked. I re-liberated the shift. All good. This was about two weeks ago.
Now I have a problem. The shift has never re-synched since Hard SPL. I connect it using USB Tools (all good), there is a partnership and the Shift is recognised and the synch starts, but it never stops. the longest I have left it (in vain hope) is 2 hours.
I have no clue about the problem. The shift is currently:
Vista set to High Performance
Vista plugged in (I only ever synch plugged in)
All Vista updates are up to date and working
Snap Vue is liberated (no additional ROMs)
Only "major" change to Snap Vue is the use of the HTC Home Plug In (I like it)
Tried with Wireless on and off
Tried with modem on and off
tried with different synch setting (ie no emails, only calendar, etc)
To make matters worse, I am back in PNG for another three months, so have no 3G connectivity to re-liberate the shift if I have to hard reset. The only other option, that i have not tried yet, is to utilise one of the ROMs currently on offer in the Shift Upgrade forum. I would prefer to know the problem before doing this as I would like to wait until I was in 3G connectivity again (just in case it all goes to clag)
Since I am a computer programming/regestry numpty I can not say if anything is different or what is wrong.
So, Community Please Help
Cheers
nbos04 said:
OK, When I got my shift (months ago) I liberated it. No problems. I put Vista SP1 on it. No Problems. It synched fine and everything was great. I was about as happy as I was going to get while I await the great guys at the Shift Project to make things better.
On my last trip home I decided it was time to Hard SPL the Shift. I had watch the threads and made sure I knew all the bugs that may happened. SO - I Hard SPLed (once again, big thanks to comex and co). All good. SP1 still worked. I re-liberated the shift. All good. This was about two weeks ago.
Now I have a problem. The shift has never re-synched since Hard SPL. I connect it using USB Tools (all good), there is a partnership and the Shift is recognised and the synch starts, but it never stops. the longest I have left it (in vain hope) is 2 hours.
I have no clue about the problem. The shift is currently:
Vista set to High Performance
Vista plugged in (I only ever synch plugged in)
All Vista updates are up to date and working
Snap Vue is liberated (no additional ROMs)
Only "major" change to Snap Vue is the use of the HTC Home Plug In (I like it)
Tried with Wireless on and off
Tried with modem on and off
tried with different synch setting (ie no emails, only calendar, etc)
To make matters worse, I am back in PNG for another three months, so have no 3G connectivity to re-liberate the shift if I have to hard reset. The only other option, that i have not tried yet, is to utilise one of the ROMs currently on offer in the Shift Upgrade forum. I would prefer to know the problem before doing this as I would like to wait until I was in 3G connectivity again (just in case it all goes to clag)
Since I am a computer programming/regestry numpty I can not say if anything is different or what is wrong.
So, Community Please Help
Cheers
Click to expand...
Click to collapse
I still have Sync problems. I can sync only when I turn off modem. I was using thaihugo's ROM and now I added some more stuff and re-cooked and using it. I have no problem in Synching while modem is turned off. As soon as synch need is done, I turn on Modem.
Thanks
Ram
Howdy guys and gals.
Although I pretty much... err... hate my Touch Pro (feels sluggish, GPS is worthless), the final insult came when I upgraded to Windows 7 64bit. The phone just couldn't sync through WMDC. It wasn't a ROM issue or a problem on the phone itself, since I'd kept my old XP 32bit instalation on another disk and checked it there, through Activesync - that worked fine. I thought it was a problem with some program I had installed on Windows 7 (firewall, antivirus, whatever) and since I had a lot of work, I tried only occasionally to fix it. Once, twice, thrice... After some months, I got bored with having no sync and thought I'd finally reinstall Win7 64bit and try, bit by bit, to find the offending software. Guess who's the culprit?
Windows 7 64bit
There can't be no other explanation but a problem on the OS itself, since after a complete wipe of the HD and a reformat, with no installations whatsoever, with Microsofts official updates of the system (yeah, ORIGINAL Windows 7, no "you have a pirate copy" problems here), it 'still couldn't sync. I tried different roms (different NRG versions, TAEL and a bunch of others), different cables, different USB slots... Nada. Zits. Remember, I'm talking vanilla installation of both Win7 64bit and the phone (wiped storage, original ROM flash and then upgrade to cooked ROM). N-o-t-h-i-n-g worked.
I must have spent more than 50 hours troubleshooting both, installing, reinstalling, changing cables, heck, even trying different hardware combinations (had some spare parts and changed almost everything apart from the motherboard and the CPU). It-doesn't-work.
My version of Office WAS 2007. I used the exact same software with WinXP (but jumped to some 64bit versions of programs like Photoshop), but that doesn't matter anyway - since I tried syncing with ONLY Windows 7 64bit installed and no software. On XP everything works fine - so, no "hardware problems on the PC or Phone".
So, I've finally reached the point were I have to... beg for help. Really. Please, somebody, any ideas? At the moment I've upgraded to Office 2010 and I know that "I can't sync with it", but, hell, I couldn't sync with the previous version as well. Microsofts official forum offer no help whatsoever on the issue, and mention the same'ol "tricks" to make WMDC work (I'm sorry for the language, but after spending seven hundred bucks on this piece of crap phone and another couple of hundred on original version of the newest version of Windows, as well as tens of hours of my time, well, **** you Microsoft).
I'm really sorry for the rant, I wrote it more or less for people in the same position as me, as I've read messages from some other users that also cannot sync their HTC phone through WMDC, even after reformatting. Microsoft plays dumb, looks away and whistles like it's somebody elses problem. If you're thinking of upgrading to Windows 7 64bit, keep an image backup of your previous system. I'm not saying that EVERYONE has the same problem as I, many people seem to be syncing just fine. It seems there's some strange... Dunno... Hardware configuration problem on Win 7 64bit and WMDC communications, on specific motherboards. I don't know what else to think.
So, does anyone, anyone at all, have any idea, however strange it might be, of what might be the problem? Can somebody help if I post logs and info and whatever else? I bought this brick first and foremost for syncing tasks and notes with my PC, and since I can't do this, it's totally useless for me - just like a "dumbphone".
And even if you don't have any idea of what's the problem, does anyone know of a way that I could sync Outlook "on the net" (for free, I ain't paying no more for doing what I already paid for) and then on the phone, and vice versa? I don't need only "calendars", thank you very much, but the full monty: calendar, contacts, mail, tasks and notes. Outlook MUST be "in the mix" - I can't move everything to Thunderbird, nor switch to Linux, as you probably understand. I need some kind of Outlook-Internet-Phone syncing solution. And, no, I cannot afford to buy another phone, not at the moment at least.
Anyone? I'd be grateful...
Thanks in advance
Ducklord
P.S.: I should add that I tried with and without "advanced USB connectivity" on the phone side. I should also mention that Windows DOES "SEE" the phone, it just doesn't sync. At some point it -did- manage to sync, but only notes - no contacts, mail, tasks or calendar. Activesyncs log (on the phone side) mentions some codes that I don't remember at the moment, but that correspond to "cannot find the server", "cannot find the data source" or something like that. It's like the phone and the PC are connected, Outlooks existance IS recognised, but the phone cannot "find Outlooks data" (if I'm making any sense). I've come accross 3-4 different Activesync problems in the logs, when trying different setups/solutions to my problem, that all, more or less, translated to "cannot find the data source from which the phone should sync". And, yes, the phone IS accessible through Windows, I -CAN- copy files to its SD, I can even install new programs through WMDC and sync its photos with Windows (well, at least, I could before I upgraded to Office 2010).
I never had a single problem with my win7 64bit
but granted the usb chipsets in my motherboard are made by intel
if your are not then you may have to download 3th party drivers from the manufactors
webside to get a better usb compability
other chipmakers like via are known to require a driver update now and then to work with anything
Unfortunatelly, same thing applies to me: I've got an Asus motherboard with Intel chipset (as far as I know, "nothing strange"). To be more specific, an Asus P5Q Deluxe, with Intel Q6600. Anyone with a similar motherboard AND Windows 7 64bit AND no issues with WMDC? I'm lost here. And if there IS anyone... What were the steps you've taken so that your phone syncs? I mean, did you do anything "strange" apart from downloading and running the damn thing (and letting it "update the drivers for the unknown device" (aka: the phone)?
Almost certainly this is MASSIVELY unrelated, but I had a problem with getting an LCD w/s monitor working on Win7-32 -UNTIL- I installed the Intel chipset driver for Windows XP !!!! I got them direct from the Intel site; seems that although Win7 has drivers for almost everything, there are still some drivers you gotta install yourself.
It's gotta be worth a try; IIRC there's a chipset identification utility on the Intel site - I used that to get the exact chipset series, then downloaded the latest drivers, installed them, rebooted and the monitor worked (and I forgot to mention, it wasn't onboard graphics, it was a dual-DVI PCIX-16 card )
Give it a try....Dr. Pepper (what's the worst that can happen )
Mark.
I have Windows 64bit, and I had some problems syncing. I ended up using bluetooth and it worked. Now, it seems to work over USB as well.
Ooookay, I didn't only try "reinstalling all drivers" from official and unofficial sources, I even took a dive, once again, and spent more than 4 hours setting up Windows 7 64bit from scratch (clean format, new HDD, new install) AND re-flashing my phone. Result? Nothing.
I just remembered than some time ago I had posted a message here saying I was disgusted with my Touch Pro's performance (witch still sucks and is far worse than my older first-gen Tytn). Some people started saying that "it was a flexible device", "I could do lots of things on it" and stuff like that. I compared it to iPhones speed and app availability (among the thousands of crap there are some great apps) but noooo sir, "our phone was better and could do everything the iPhone could". About one year later, Touch Pro, a brick I paid about 700 euros for, still majorly sucks. It crawls in comparison to the first iPhone, it doesn't have any good software and now, to add insult to injury, it doesn't do the very thing I bought it for: it doesn't sync with outlook.
When I can't use my "professional" device in better ways than the "kiddie" iPhone (which I never liked, but admire for its ability to do what my phone SHOULD do), when we're talking about a Microsoft device that can't sync with Microsoft's OS (and I'm not alone in that), when some of its "best apps" are a proggy that makes boobs jiggle and a two-year-old RSS reader, could someone, anyone, from those that called me "an Apple fanboy" tell me a single redeeming factor for this piece of **** brick?
I admire the time and effort of all XDA Devs, but not "for what you've done for me" (as many others do), but for your courage fighting a lost war. Among HTC and Qualcomm laughing at us for paying again and again (and again) to buy crippled devices, while trying hard to believe their lies that "the next one will be better, honestly", in the meantime creating "skins" and "front-ends" in the hope of camouflaging the disaster that is Windows Mobile (each and every single version of it).
I cannot take it any longer. I simply can't. And I 'still can't realize why the heck there are so many of "you" (meaning "residents of the XDA developers forums") claiming to be "happy" with the state of our phones, while creating new threads in a vain search for some kind of software "that will do something" (while not sucking). For faqs sake, please, do point me to some spectacular software that will make me LOVE my phone. Anyone? Anything?
I bought the Touch Pro as an upgrade for my Tytn. I liked the idea of a better camera, more memory (that would allow Opera to actually show some pages without crashing, like it did on Tytn) and "embedded" GPS (I had an external unit for my Tytn). I was also hoping that more software, apps and games would show up.
I ended reusing the external GPS since the embedded one sucked (I tried each and every fix - none made it work better than the Tytn+external antennae). Running the same apps (since nothing "great" came up, in three faqing years). Forgetting about the camera (since with unofficial ROMs, tweaks and hacks is 'still laggy as hell). And now, I cannot sync it with Win7.
Well, at least that's Windows 7 64bit's fault: I can't sync my Tytn too, to it. But all this means not only that I won't be buying another HTC device, but neither anything with a Qualcomm chip (I'm scared that somehow even Snapdragon devices WILL be crippled "in some way" like my Touch Pro was), nor any mobile device with a Microsoft OS. It's not (just) that I don't like'em, but that I cannot afford "playing" with my wage. For crying out loud, Playstation 3 cost less than half of what I payed for Touch Pro, and IT WORKS as it was supposed to.
I'm really sorry for the rant and I apologize if my views got on the nerves of -or even offended- anyone. Try to put yourself in my position and maybe you'll understand my point of view. I've payed a full wage for this phone (yeah, I'm Greek, and that's about the average wage over here) and it didn't do a single thing it was supposed to do. I've been stuck with it for about two-three years, unable to (afford to) upgrade it. And now, I -have- to use Windows 7 64bit in my line of work, but that means that this ****brick just lost its single redeeming use: syncing with Outlook.
If anyone can help I'd be grateful, but I really feel hopeless as I've already invested WEEKS in it. I've lost all hope and I don't believe it will ever work as it's supposed to. It became the single reason I'm researching "what software I'll need after my jump to Linux", since I deeply feel that Microsoft didn't just "cheat on me", but insulted me as well. Ah, I'm still mumbling and getting on your nerves, after I said I'd stop... Sorry...
Anyways, sorry for the long and bitter message and keep fighting guys. I admire you, but I guess I'm not up to your caliber.
Best regards
Odysseas
P.S.: It STILL syncs Notes normallly. ONLY notes. Oh, Microsoft, how I love you...
Me again.....man, you're on a real downer huh
Questions... (you may have provided this information already!) :-
1. Did you install the 64bit version of WMDC?? And v6.1 rather than 6.0?? (It says it's for Vista x64, but it does for Win7 x64 too)
2. You're trying to sync with Outlook 2010?? From the 32bit or 64bit version of Office 2010??
I found several threads that state categorically that WMDC does not and will not work with 64-bit Office 2010; there are no plans (on MS's part) to rectify that anytime (soon). The following has been suggested as a "workaround", though I've not looked at it or tried it so YMMV......
... found a workaround. It is with google sync.
PC (Outlook 2010 64bit) to google:
http://www.daveswebsite.com/software/gsync/download.shtml
and google to mobile device:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
Works for me!
Click to expand...
Click to collapse
(from http://social.technet.microsoft.com/Forums/en/office2010/thread/033733af-9a4b-4aaf-baf9-06be507bbe40)
I'm really not sure what else to say...sounds like you've pretty much made up your mind to defect to the "dark side"....but I hope it doesn't have to get that drastic
Cheers, Mark.
@Mark Crouch: Thanks for trying to help, and, yeah, I'm a bit "down" today (...and yesterday, and the whole frickin' month trying to fix my brick)...
1. I have the latest version of WMDC (I guess - I Windows-Updated and re-downloaded it manually a gazillion times)...
2. I know that "it doesn't sync with Office 10 64bit". I tried it for a while, then uninstalled it and reinstalled 2007 (which worked happilly under XP and syncs fine). Its the 32bit version - exactly the same I used in 32bit XP. The problem seems to lie entirely in a combination of me being extremely unlucky and Win7 being 64bit. SOME people have met exactly the same problem as me on their PCs. SOME. Some unlucky sods like I. Others sync in Win7 64bit with WMDC with no problems whatsoever. But, I am "I", and "I" is cursed by the almighty Baal, or so it seems...
2b. Alow me to repeat, just to make myself clear, that having reinstalled a-"clean"-version (and "original" as well, no warez, cracks, stuff that could "get in the way") of Win7 64bit, WMDC 64bit and Office 2007 32bit, it still didn't work. Now I'm back in my trueimage-recovered Win7 64bit system (not in the "clean" system, since it didn't work as well and I didn't want to re-setup my hundreds of apps and settings). The problem lies somewhere in Win7, WMDC or their combination "being 64bit" (and, no, the 32bit version of it "cannot be installed in my processor architecture" since I'm using 64bit Windows - that's the message it threw at me when I tried installing it).
2c. I cannot revert to 32bit land and use 32bit Win7 64bits. I need my 4Gigs of RAM and my next upgrade will be another 4Gigs. Among other stuff, I sometimes work with graphics, multimedia, video editting. I won't "stay behing" and make my life harder just to sync a frickin' HTC brick.
3. Yeah, I've read exactly the thing you found - among hundreds of others. That's the way I'm syncing at the moment, but it doesn't help. You see, I bought the frickin brick not to sync mail (like most people), I almost never use my phone for mailing. I need calendar-contacts-tasks-notes. And with Google I can't sync tasks - it doesn't support task syncing with Outlook yet, thus, I've got no way of syncing them to my mobile as well. It kills me, since I manage my work by splitting it in doable chunks and writting them down as tasks to-do (in a bastard version of David Allen's GTD methodology).
Funny thing is that when (not "if") I "defect" to Android club, I'll still be unable to sync my tasks with Outlook (since, as I said, "Google doesn't yet support syncing tasks"). But the difference will be that I'LL KNOW FROM THE BEGINNING that "I won't be able to do this". It's a world of difference compared to "you'll do this and that and the other" and then have the rug pulled under your feet. Yet, I won't be able to "jump ship" for, ah, I dunno, one-two years. Our economy is in ruins and I'm trying to make a living, so, I cannot just throw money at shiny gadgets. Not at the moment.
So, any other ideas? Anyone? Pretty please?
Best regards
Odysseas
All,
Upgraded the boss mans HTC Shift™ about 4 months ago thanks to the help I found on here. Things worked well for a while but the other day he came up to me and said he couldn't get it to connect to the AT&T card on the Win7 side of things and the bluetooth mouse wasn't working.
I tried messing with it a bit and found one time that when I disabled the wifi it came on for a second then went away and never came back. When I go under device manager with WIFI on the NDIS thing isn't there. But when I shut off WIFI it shows up under device manager but with the yellow exclamation. It connects fine and works well under win mobile, but not on the Win7 side.
Since it was my idea to upgrade him to Win7 he is holding me responsible for getting this thing back up and running. He's not pleased with what's going on because he's been debating about getting an Ipad but has held off till now because the HTC Shift™ has worked great. He said something about if the Shift™ has to go then I may have to go too =\
Any help would be greatly appreciated ASAP.
Can anyone help please?
Dog**** said:
Can anyone help please?
Click to expand...
Click to collapse
Hi Dog****! I'm not a specialist at all, I just bought my Shift a week ago and eversince I've been reading on this forum.
I wonder if using and older restore point of Windows would not bring the Shift to a good working state? If negative, than my advice would be to try by reinstalling in this order the Shift Control Center on the win7 side (the same as for Vista, you can find it on the HTC site), the wifi and BT drivers and in the worst case the whole Win7 (or try a repair). And if bringing it back to the good working state, then make an image of it and keep it somewhere safe.
Please note that the 3G data modem (for AT&T?) is implemented on the SnapVue side, while the wifi and BT are on the Win7 side only. One can call the 3G data modem from both Snapvue and Win7 sides, but only after installing the Control Center, while the wifi or BT modems can be used only on Win7 side.
Is this Shift "liberated" as described on this forum? But this has nothing to do with the non-working wifi.
Best of luck!
First off thank you for the response.
I never thought about the system restore, I am running that right now as I type this. However you mentioned that the ATT runs on the winmobile side but not the Win7 side. I'm not sure if I get what you mean because when I had first set this up a while ago the ATT was working fine on both sides, only recently did it stop working on the Win7 side, but it still works on WinMobile.
For now I will just hope the system restore works as it seems my job is depending on this
If anyone else has seen this before or has any ideas please chime in, I will update this tomorrow when I see if the system restore works.
Excellent... I made some progress.
I did a system restore to a point about a month or 2 back. I booted it back up and went to the shift control center and noticed that now the WIFI (normally on by default) was off as well as the ATT. I enabled the ATT and waited for a few seconds. I then closed the SCC and went back to Win7. As soon as I went to Win7 I noticed the bluetooth mouse was back and working. I checked device manager and the NDIS internet sharing device was in the network adapters list and seemed to be good. I launched IE and low and behold there was google in all its glory.
I rebooted it and found that it all works as long as I launch the SCC and turn on the ATT.
I showed this to the boss man and he asked if there was a way to have the SCC launch on startup. I found the startup folder and dropped a copy of the SCC exe in there but it doesn't launch on reboot. I'll be playing with this for a bit but to sum things up I think the automatic updates are what phucked things up. The restore point rolled back the updates and I shut off automatic updates so hopefully this will take care of it till HTC starts supporting Win7 on the Shift™.
Looks like I still have a job for a little longer