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For some reason, I cant get to ANY google website when I am using GPRS/EDGE on the Tmobile USA network.
No Google Search, Gmail, Maps etc.. Nothing. Any other website works. When I try to access a google site, it locates, and then stalls on "opening". It happens in PIE, Opera, MiniMo.
When I use Wifi, I have no problems. It only doesnt work when using GPRS.
This is on the Tmobile USA network, with a vario and stock tmo rom (1.8.10.2)
WTF?
Try this link, does it work?
http://www.google.nl/pda
I have the exact same problem. It's very weird and VERY annoying.
Sorry, for some reason this double posted. Good way to start my posting here on this forum
I've had my Tmo MDA for a month now & never have gotten anymore than "page cannot be loaded" with google. WiFi works same as yours.
Dont know if it helps but..
* I can get to google using the phone as a modem for my laptop.
* If I use the MSN proxy (go to vista live beta, search for google, choose the mobile version) this works
* I wonder what other sites dont work but should
* rom is what the unit shipped with. Registry unchanged exept for bumping the cache in a few places for speed.
lastly, check this http://forum.xda-developers.com/vie...ghlight=&sid=494a2df12b48a1e8fdca8ae0e7bfb752
I have the same problem. The thing is it worked for the first week or so. I bought my MDA the day it was available on Feb 21. Would T-Mobile have somehow blocked it a few weeks later? I will say I am running the Custom 2.17 ROM, but I have had this problem before and after the ROM upgrade.
Tried google.nl
I actually got to the google page, but searches dont work. Either does gmail, image search etc.. etc.. etc..
This is really annoying. I use gmail for all of my mail, and google for ALOT of stuff, without it. I am lost
I have had my KJam since November, used google.com/pda in the past many of times especially the GPRS, but I mainly work from home on my wifi. Today I noticed I could not get any thing to come-up on google while using the GPRS, with a timed-out error message. It sounds like we may all need to inundate tmo's wireless group with calls to get them to fix something on their network end of things.
Before we storm the castle
What locations are you in? Could it be a timing issue with whatever your access point/tower is and Google itself?
I just tried from the Eastgate neighborhood in Bellevue, WA using my T-Mobile MDA and was able to do a couple of quick test searches on Google (using the www.google.com/xhtml and /pda URLs) and completed each search successfully.
Re: Before we storm the castle
chiaspod said:
What locations are you in? Could it be a timing issue with whatever your access point/tower is and Google itself?
Click to expand...
Click to collapse
I'm in NYC.
Try Mobile Leap at http://mobileleap.net/mobile. It's a simple interface to a bunch of search engines and I was able to get a return from google using it via the phone.
Great idea markgamber! That works great!
Mine works ok. Im in Florida, usa. Thanks for the search site though...
Click the thread in BryanP's post in this thread and look on page 2. there are a few fixes you can try there.
In DC metro area and can only hit the .pda site. Called TMO and they said that it is a known issue and are trying to figure it out. It affects most google services. Call TMO and *****.. lets get this resolved.
Wow this is really an Issue, this is crazy I have to go thru all this trouble to get to goole and my gmail. Im in NYC and I have the same problem I cant get to the gmail or google, well it hits google.com/pda but it doesnt search for anything. I have to use netfront with proxy set to getmorespeed.voicestream.com:8080 to get to the sites anyone has any other solutions for this ?
Google time out issue
This time out behavior happens to me in Philadelphia and in New Orleans but works in Florida.
I actually called T-Mobile yesterday about this. I got upto a level 3 tech who exclusivly deals w/ MDA and other devices. He said this is an issue they know about and they're working on it. There was no ETA though, but he said they're seeing what the deal is.
I got 100 free minutes for complaining. Oh well.
maybe I should call too and get few hundreth minutes as I just got the service.
Something I noticed is that when I was visiting Detroit, Michigan I could not access google at all, but all other sites worked. As soon as I touched down back in Los Angeles, CA google was working just fine again.. weird but maybe something to look into?
I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
chrisgol said:
I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
Click to expand...
Click to collapse
Did you do a wipe?
no they said it was not necessary
I've ran into that issue a couple times, before I ever started using the modded images, and the only way around it I found was a wipe. To be honest I think the cause of my similar problem was related to the Locale app.
I got this problem too.. I did a reset to factory default and everythiing gone ok.
After upgrading to RC33 i had issues with AnyCut, it would not create a shortcut. didn't matter if i left it in the menu, ont he homescreen or in a folder. I ended up uninstalling it and reinstalling. then it worked fine.
I am thinking a wipe might be in order...just in case other hidden issues arise.
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
kathi17 said:
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
Click to expand...
Click to collapse
I'm experiencing the same problem now. Did you manage to get it fixed?
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
diabolical28 said:
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
Click to expand...
Click to collapse
Did you recently install any new apps?
I updated my WeatherBug, Steel, Personal Safety, SMS Popup and Discover and installed TetherBlu, TetherWiFi.
I have already uninstalled all of these and tried a reboot. But it didn't work.
I'm starting to panic. I'll try your suggestion.
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
diabolical28 said:
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
Click to expand...
Click to collapse
I've contacted Tmobile and it seems there is a severe network outage for 3G services that is also effecting some Edge networks as well. I've posted info on the site but people continue to post that they are having issues with data on their G1. They told me that it seems to be only on the west coast (west of the Mississippi) and the Tier 3 was being flooded by calls until 6am EST (for the customer service department to open). The network went down around 10pm PST and it is still pending. It's a good thing I decided to call first before reflashing!
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
diabolical28 said:
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
Click to expand...
Click to collapse
Hmmm... I've never had issues resuming an edge network after a wifi connection. I use wifi at home because INSIDE I don't get 3G. Outside (for some reason) I get full strength 3G connection at around 400kb/s. So when I wonder outside to check the mail while I'm downloading a new theme update it doesn't miss a beat for me. I lose contact with my weak a** wifi and jump right on 3G. No download error or anything. As for Edge... not sure. Sorry for the misunderstanding.
this was posted somewhere before...
cant remember where..
solution is to install anycut.
make a shortcut on the main screen, choose the shortcut to be "setup wizard"
this forces the phone to go thru the initial setup again..
most reported that after going thru this process again, home button works after that...
hope it works for u.
Is anybody else having connection problems with T-Mobile today? I've had no reception for hours and my friends are experiencing the same issue. We're all in Glasgow so I wonder if it's a local problem or not.
When i scan for networks i get "your sim card does not allow connections to this network" when i choose t-mobile.
My friends have their reception back and i have only had it back once in the past few hours until i started getting the error again.
Bill has been paid etc so im not banned or anything.
Got connected with the 'Use only 2G' option. Have read on other forums that T-Mobile's 3G servers are having trouble today.
This sucks!
This happens all the time mate.
I'm in Greenock near the T-Mobile building with the big 3G transmitter, makes no difference, sometimes it just goes tits-up and only way make communication is to switch to 2G.
pain in the arse.
Had the same sort of issues as well, thought it was localised to the transmitter closest to me as it happened a few months ago and took T-Mo around a month to fix. Seems to be working OK now, though
just as a tip, you may want to consider using Twitter to search for any outages with your network provider.
i'm on O2, and live in an area where i'll get a decent connection in one room while getting a bad connection in another (usually my bedroom!)
When I get connection issues, I use Twitter to see if it's a UK-wide issue, or if it's just problem in my local area. I find it to be more informative in this situation than any kind of forum, since it's about as real-time as you can get.
And the best thing is, you don't even need an account to use the search! http://search.twitter.com
Ok, this is goofy.
Wifi works great
EVDO connects to internet and works great
3g shows 3 bars, but will not connect to internet
This is true even after a hard reset. Must be a settings issue? I did a hard reset, let it set up, and still same problem.
I got the same problem. Purchased the phone yesterday morning. I never had the data plan before. I called T-Mobile twice and they told me that it can take up to 48 hours for the data to kick in. If it doesn't work by tomorrow morning, I'll give them a call again.
i got the same thing too guys. it is fine now and i got a text message from tmo so it it cuts out again i will chime back in.
buy yeah, yesterday i lost connection twice for long periods of time, like a couple of hours.
Thanks for the info! Seems pretty weird that it works when I'm in an E area, but not on 3g. Maybe different towers or something. Friggin awesome phone though!
LOL, WTF
i just tried to go on yahoo on my hd2 just now after posting and guess what.... it's out again!
OK so I pulled the battery and popped it back in and my internet is back.
i hope this isn't a hardware issue!
Yeah, this is interesting. Popped my TMo sim into my Xperia, could only get E level of service for some reason but could connect to the internet. Put the sim back in my HD2, took it to the far corner of the basement where it drops to E service and it connects to the internet. Back in 3g zone and it won't connect at all. At least it seems to have a stronger antenna than the Xperia. I'll have to give them a call and see whats going on.
there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com
I called into customer service about same issue. I was told to power down, remove battery and start it again and check. It worked afterward.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing.
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
hazard99 said:
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
HTC Dream.
Click to expand...
Click to collapse
lude219 said:
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
Click to expand...
Click to collapse
I'm in NYC. The 3G is good here. Rarely had problems. Probably only a day or something that I can remember.
spotty here in denver. got mine last night. can't get any gps satellites for google maps either.
-Tony
""there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com""
It was set to epc.tmobile.com
I tried to change it to wap.voicestream.com, but that setting errored out.
Then couldn't get the epc.tmobile.com setting to work which is strange. Soo, did a hard reset and let it set up again. Same thing. I can connect to internet with Edge, but 3g even though it shows the signal bars and everything seems great will not connect to internet, download email, update weather, etc.
I too am have this problem... Sometimes web works great, other times no web but strong 3G.... I thought I was going crazy...
My internet was working really slow yesterday when I first got the phone (5-60 kbit/s). Called up tmo to ask if maybe they had set me up with just tzones or something. The guy said "no everything looks fine here...oh wait I see there's something that needs to be reset; I'm surprised you were getting internet at all." When I asked him what it was he said he "couldn't really explain what it was", to which I replied "..."
Anyway, it seems to be working fine now. Don't know if this could be related to the problems you're having, but giving tmobile a call couldn't hurt, maybe they can flip the magic unexplainable switch for you.
Ok so I couldn't get internet for two days now, I called T-mobile twice and told me to wait 48 hours. After thinking something was fishy, I looked at my receipt from Wal-Mart where I purchased the phone and I noticed something peculiar: "REQ Android Web: 30:00". Knowing damn sure I did not purchase an android phone, I called T-Mobile for the third time, complaining, so the first guy transferred me to another operator. He checked out my account and it turned out that I didn't have any data plan at all. So he added the plan and within 20 minutes I was surfing. Everything works great. I'm getting about 850 kbps in northwest Indiana.
It's very interesting that the first two operators I called never even bothered to look at my account to see if I have a data plan.
Just discovered new regarding the no data issue.
I had the no data problem again today, even though it was working in the morning. I decided to reboot and check, but then I noticed the 'Terminate Data Connection' option when I hold down the power button. So I tried it. It killed the data connection and when I went into Google Maps, the data connection reactivated and everything was fine again.
So, it may be a bug!
Hi, I just got a brand new Xperia Play and am loving it so far, aside from one infuriating issue.
When I'm on WIFI I simply cannot download anything from the market, I've been messing with this for the past 2 hours, things I've tried:
Clearing app cache of several apps related to downloading
Toggling WIFI / 3G
Restarting phone
Updating to latest firmware
Reset to factory settings
Play with router wireless settings
Reinstall router firmware
The only thing that did something is clearing the cache of the download manager, after I did that I was able to install one thing from the market. But it only worked once, it's not working anymore.
I'm also unable to play youtube video's when using wifi.
Does anyone have any ideas as to why this is happening? My phone is brand new, so it can't be something I did with it.
Also, up till today I had an HTC Magic, which did not have the problem on the same wireless network. It did have occasional "download starting" hiccups, but nothing like this.
Any advice?
Thanks!
Edit: Solution: http://forum.xda-developers.com/showpost.php?p=17359553&postcount=4
Edit2: False alarm, still not working.. seems to come and go
You have the weirdest problem.. Did you check your router to see if it's generating enough ip addresses for all your wireless devices?
What is the distance between you and your router and what kind of router is it? I believe the play has a weaker wifi radio, so it might be dcing too often to stream and download.. Try standing closer to the router to see if there is a difference first.
Sent from my XPlay using XDA App.
I'm right next to the router and the web interface shows a full signal, so it can't be that. I can also see in the web interface that an ip address was assigned.
I've tried setting the phone as the DMZ and disabling the router firewall. No luck with that either.
I also tried upgrading my router firmware from Tomato to DD-WRT and doing a factory reset, but again .. no luck.
I'm running out of ideas, it seems the problem originates from Android and not my router, but I can't think of anything else I could try. Could it be an issue with the Android network in my location?
Omfg.. 3/4 hours later I finally got it, and this one wasn't suggested anywhere else so hopefully this will help some others in the future.
I had to go into wireless settings on my phone, click menu, go to advanced and then manually configure the network connection. Make sure your router has reserved an ip for you and use that one, otherwise you might end up trying to use one that is already in use.
After that it all seems to be working for me (so far). Fingers crossed that it won't stop working again.
Yea you couldn't find the answer anywhere else because it seemed like it was an isolated incident. Gratz for figuring it out though.
Sent from my XPlay using XDA App.
Next day, working fine in the morning. Couple hours later and it's back to getting stuck on "Downloading". Tried toggling static ip with no luck.
God this is incredibly annoying. I'm guessing it'll magically start working again at some point, and then stop working again later.
From what I've found through google this bug has been around since the very first version and not a single solution has been offered by google. Seriously this is ridiculous
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
I was going to say download speedtest.net app when you can and see what it yields... but I see you've got it figured out. Nice!
Sent from my PC36100 using XDA App
lafoma said:
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
Click to expand...
Click to collapse
Interesting, so you're saying that google somehow classifies us as UK users, which causes problems when switching to WIFI, which is not classified as a UK connection?
It would make sense, seeing as it seems to start working again after a while.. which could mean that whatever info google is caching on us is expired and it finally adopts the WIFI connection info.
Still, I have doubts about that.. I mean wouldn't a LOT more Rogers users be complaining about this?
The only persons that would be complaining are people like us running UK roms but our WIFI is coming from a canadian provider. In my case Videotron.
So when i<m using 3g data, i'm seen as coming from the UK because of the RMNET connection and when using WIFI i'm seen as Canadian... with a uk rom.
I've read that the market DOES have regions... might not be 100% correct on that but it might be part of my issue.
Mine BTW, never works anymore even after clearing cache, FC the market, etc...
lol i got the opposite problem i have trouble downloading stuff from the market using 3g but works perfect using wifi
not really an issue since im not an app whore
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Thanks, but i had already tried that.
Reinstalled the UK rom yesterday, and even after a clean install market still doesnt work on WIFI even tho my WIFI works for browsing, accessing my computer thru RDP, etc.
yohandesilva1 said:
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Click to expand...
Click to collapse
This only works for some people.
My market has been working for a day now (I didn't do anything to fix it), I'm expecting it to stop working any moment. Fingers crossed.
Edit: Aaand there we go.. stopped working again. Sigh.
Got the same issue both on my Nexus S (Videotron) and (which is strange), on My Motorola Xoom Tablet which only has wifi, no 3g !!
Edit: If I connect my tablet thru my cell phone (wifi tethering) I have no problem with market
ok so me and mobidoy are both on Videotron...
Naatan I see you are in quebec... Videotron also?
Starting to believe it migh be an issue with them
hey
im in videotron too and since 4 days i cant watch youtube on youtube app and my download on market stay stuck in green bar!! i have a toshiba thrive android 3.1!!!!!
when i connect with a 3g router or on the wi fi in my city everything work again
so it clear that videotron is the problem!!!!
Had the same problems
First time hard reset fixed it.
Second time by magic, sorry. I was about to send the phone to repairs
I used the XDA App to post this, what did you use?
I've been having the exact same problem as you and can't seem to find a way to solve this. I just purchased a Galaxy Tab 10.1, WIFI only, and at home nothing will download from the Android market. It just gets stuck. Youtube videos also dont work via the app.I tried it out at a friends and everything worked flawlessly.
At home, I also have Videotron internet. I just called them, and tried to explain to their customer service but obviously they were quick to blame it on anything else they could. They said they did not block any ports either.
I read a thread about some vodafone users in the UK having a similar problem than us:
Edit: It wont let me post an external link because I'm a new user, but the post is on androidforums.com and is titled "ANDROID MARKET download/update problem via WiFi"
It seems their problem was fixed after calling Vodafone.
I'm also inclined to point fingers at Videotron since its odd we are all customers of theirs.
Just called Videotron technical support, they have an open ticket about it since yesterday morning and are actualy working on the issue !! There is hope !!