Hey I was wondering if anyone could help
I recently spent ALL my money on an SPV M3100, with the good help from this site I got it unlocked, installed hard SPL and flashed the latest HTC WM6 ROM to it.
Everything was going swimmingly until I installed a SIM for the first time. As soon as I activated the phone and the settings were updated to Vodafone Australia the screen went white (you can just about make out the icons at the right angle, but very faint).
My first thought was that the HTC ROM was causing the problem so I changed to Schaps 4.31. However that's when I discovered it's the SIM that's causing the trouble.
The screen works fine with no SIM, but insert the SIM and update the settings and I get a blank screen.
Would be majorly grateful for any advice.
Many thanks,
Al.
b****ks I don't think it is a SIM issue as it's just happened with no SIM!
However it does seem to happen every time the handset goes into sleep mode. It loads up fine EVERY time, but when I retreive from sleep mode there's a white out!
mingis said:
b****ks I don't think it is a SIM issue as it's just happened with no SIM!
However it does seem to happen every time the handset goes into sleep mode. It loads up fine EVERY time, but when I retreive from sleep mode there's a white out!
Click to expand...
Click to collapse
That happend to my Hermes before. After turning on the screen, it would sometimes fade to white or just go white with a button press. It wasn't too bad at first then it got worse. I ended up sending mine in to ATT for a repair, so I know thats not much help, but it maybe your only option if its a hardware issue....
no worries - I appreciate your advice, just out of curiosity though, was it expensive to repair (i.e. almost the cost of getting a new one!).
I've removed sleep mode from the settings, dimmed the screen and set the backlight to cut out after only a few seconds and it's been absolutely fine for the last 24 hours everything else seems to work fine, it's just coming out of sleep that causes the problem.
Blank White Screen - Power Saving Mode
I have the same problem, but it started to occur after the upgrade to wm6.1. When I try to return the power saving mode, the display does not work. He stay in a blank white screen, but all other functions of the unit still running. After a reset it back to normal. The problem of how to disable the power saving mode is the small time of battery life. Anybody got any solution?
Related
A couple nights ago, just after I turned off the lights to go to sleep, the room was illuminated with this white light. Turns out my phone's flash was turned on somehow. I opened the camera app to see if the flash was on...it wasn't. When I turned it on, the light got much brighter. I shut the phone completely off and the flash light would still kind of blink then stay on. The light isn't as bright as it is when the actual flash is turned on in the camera app. I had to pull the battery completely to get it to shut off. The next morning I put the battery back in and instantly the flash light flickered and came back on. It seems like if I enable the flash in the camera app it will stay off for a while, but it seems to always come back on at some point. Anyone else with this problem? If not, I guess I can try a hard reset, followed by a return to cingular.
Flash light malfunction
Hi!
I have exactly the same problem and my xda mini s is just 1 week old!
Does anybody knows any reason for this behaviour?Or any solution?
I am afraid I have to return the device back to O2.-
Also I saw that I do not have any o2 stuff preinstalled on my mini s.I got it in germany a week back,is it normal that o2 has stopped delivering the o2 stuff in the latest versions.What I see is just the splash screen when the device starts up.
Any in info/advice would be v. obliging!
Regards,
Vineet
My 8125 start to do the same thing. Have you guys figured it out what's wrong and how to fix this?
I've tried soft-reset/hard-reset, loaded new ROM, took battery out and leave it for a while... but the problem is still there.
Retured the device
I returned the device and got a new one,now the problem is no more.
Guys if this behaviour exists on your device then its a malfunction in the device ..o2 guy confirmed this too me..Return this immediately!
Ahuja
that happened to my on my 8125 as well.
no way to stop it
no clue what was wrong
luckly i was within 30 days and i returned it.
Thank you!
Unfortunately, it's been more than 30 days since i got this phone. I guess i will have to call cingular and request a warranty exchange.
Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks
xdaer said:
Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks
Click to expand...
Click to collapse
i am faced with the same issue too. hope someone is able to assist.
This sounds suspiciously like the DSOD problem that plagued the Sprint and Verizon 6700 Units. DSOD = Dark Screen of Death After much research the problem was found to be caused by the SD Card. More specifically having programs installed to the SD card, it seemed power managment was not properly implemented or something and often times when something was accessed on the SD card while the unit was in suspend it would exhibit the same symptoms you described.
There is a long forum post about it here.
http://pdaphonehome.com/forums/ppc-6700-xv6700/79197-regedit-i-have-made-make-6700-more-stable.html
my screen washes out white sometimes
Mine will turn the backlight off randomly when I start to enter a text message or an email... it turns back on after I press a button however.
DSOD? Yikes sounds terminal! As for the SD issue, the screen went dark after a hard reset / rom reflash with no sd or sim card in.
I'm going to send it back to HTC Europe, hopefully they'll swap it? Anyone had any experience with an RMA to these peeps?
Thanks
SOD and White Out Screen
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.
i have this problem when i open my keyboard and in the same time i play some file in media player. then when i want to write sms, document or something my screen blacks out when i stop typyng
cyberenz said:
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.
Click to expand...
Click to collapse
Got the same issue, not resolved yet. It happens most of the time while I am typing on MSN over wifi. As MSN is yet quite buged he may be the culpit; I may try to investigate a little more this issue.
EDIT: In fact my screen does not turn completely black; it just loses the backlight.
I have kind of the same problem. A while after I've installed official WM6 only the backlight turned on when I woke the device from standby. And sometimes the hardware buttons stops working, when this happends the lights in the green and red call buttons are on, even when I set the telephone in standby. Sometimes when this happends the orange charging light also turns on, and I get a bright blue flash in the bluetooth light(much brighter than the actual bluetooth light).
I've tried to turn of the standby, now the device never get black screen(it seems that the black screen only happends when I wake the device from standby). But still the buttons locks up randomly during the day...
Now I've downgraded to official WM5. The telephone was ok for a while, but now it shows symptomes of the same problem.
Is this a hardware or software problem?
Anyone else have this problem?
Hi,
I've got this strange issue with my HTC touch where occasionally it seems to switch itself off and refuses to power on for a long time. I have to do all sorts to try get it to come back on - remove battery, sim, memory card, etc. Sometimes (during one of these times that it won't turn on) it'll power on to the initial boot splash screen (which is an Orange logo one) and then the colours will go all funky (like inverted) and then the screen just blanks out into black.
After a while - I've found no set pattern to turn it on - it'll power on and things will work ok.
It's very frustrating when this happens as there appears to be no set way to get the thing to turn on. I hold down the power button and the device just remains blank.
I've had the ROM changed to Onyx 4.6 (Ultimate), but this problem existed with the stock ROM on the device. I was hoping that the ROM change would cure it, but it still seems to be happening.
" but it seems to be happening "
So wait, did Onyx solved your issue or .. ?
--
Sounds like a bootloader issue.
i have the same problem
have the same problem, I believe it is heat related i didnt have this problem in winter and it occured more when i went on a holiday (3 times) to the south of france, kroatia and italy.(i'm from belgium)
only thing that solves the problem imho is pulling out the battery and letting it cool down for some time (sometimes long sometimes less long depending on ambient temperature).
I think it overheats because htc service center repaired it with a 6.1 instead of an original 6.0 wm.
Anyone encountered the same??
(btw not everytime i see the flickering (inverted) splash screen)
This problem seems to be really big.
http://forum.xda-developers.com/showthread.php?t=536035
http://forum.xda-developers.com/showthread.php?t=491975
Anyone else have this problem? Sometimes, if the screen goes to sleep, when I wake it back up, the touchscreen is unresponsive. I have to soft reset to get it to start up again. Any ideas on how to fix it?
I had the same problem, and flashed another rom, and problem gone.
Hello guys,
I was just searching through the forum with this exact problem and found this thread.
If the phone wakes up from sleep the touchscreen is unresponsive for a few seconds. If I insist to press it it only takes longer for it to respond. This is a very big problem because I sometimes miss calls because I can't answer them. Not even the for hard buttons don't work (maybe because they are also touchscreen).
I've tried flashing different ROM's (Miri, Dutty, NRG) even flashed back to the standard one and again back to a 6.5 one (as I saw this step fixes a lot of problems for some people) but the result is the same. I'm running out of ideas.
I don't think it's a hardware issue because if i leave the phone until the backlight dims and touch it, it goes back on, so it registers the press but doesn't act on it.
It's a very serious and I'm hoping someone here has a solution.
Nobody else is having this issue? Is there no hint on what is going wrong with our phones?
It appears it's happening more and more often and the screen is dead for more and more time.
Hi
I have had the same problem but solved tonight
There are many threads about this but no real solution I tried them all.
My first HD lasted till last week when I had to replace it because of a "Newton Ring" problem. In 10 months of ownership I got a screen freeze maybe 5 times.
My new replacement arrived last Saturday - same original Orange Rom and radio.
I have loaded exactly the same programs from the old phone and have found that when I put it in sleep mode via the power button its a 50/50 chance of it waking up. Receiving a text message does not wake it up either.
I can hear the volume control working and the haptic buttons provide feedback - but black screen. If I hold the power button down I get the bleep to ask if I want to power the device off - then all goes dead. If I wait 5 minutes the haptic buttons/volume buttons work again and the screen comes alive revealing the yes/no option to power off.
Also strange whilst in this locked state the orange charging light comes on - when it goes off I know i can wake the screen up !
I tried :
Enabling and disabling the Today Screen timeout
Auto adjust backlight off and on
Different screen brightness
Manual/default operator selection
Checked HD Tweaks settings were correct in registry and things I can't remember.
What has worked :
Start - Settings - System - Power - Advanced and unchecked the box "turn off device if not used for 5 minutes"
The daft thing is this was enabled on my old phone and would always wake up with a text/call or power button push !
What has changed ?
r
Andrew
Update - Found the problem
Whilst the above fixed my freeze problem it has been bugging me why - as the advanced power features are useful and I don't always remember to hit the power button to sleep the device.
I have now realized what was not set up the same as my old phone.
No start up password !
To enable this I found this thread http://forum.xda-developers.com/showthread.php?p=5004821 and changed my registry setting to 0.
This immediately takes you to the lock screen where you can now enter your password details and make them stick.
I now have a start up password and can set the timeout to 24hrs.
All the power settings now work correctly - and no screen freeze
r
Andrew
Spoke too soon
3 hours ago went to use my phone - black screen
Connected via activesync and MyMobileR.
Rebooted and got the "Microp Version Mismatch 0" message.
Checked out threads about this error on the mainly Diamond forum and can confirm my screen is well and truly dead.
Contacted Orange and they are sending another replacement tomorrow.
What p*sses me off is the number of hours I have spent to get one normal days use.
r
Andrew
Sorry to keep posting to this thread - but I am hoping that my experiences may help somebody
As said I am getting a replacement tomorrow and in one of the threads a guy said put it in the fridge for 20 minutes !
Well I thought what the h*ll and did.
Wrapped it in some tissues to absorb the condensation when I took it out - replaced the battery and it works - no Microp message and has behaved ok for 6 hours.
Got to be a hardware issue ?
Your thoughts.............
r
Andrew
Hi Bigfish,
please let me know the phone is still ok after more hours out of the fridge. i have similar problem on my HTC touch- ELF and i have been searching for solution, and i found this
http://www.fixya.com/support/t982721...not_responding .
i do not have tools to open it myself and would like to try it.
if you r familiar with it please let me know.
cheers
M.
Hi
Sorry your link is not working.
As to the phone it was still ok 26 hours later when I had to exchange it for my replacement.
Weird !
r
Andrew
Hi Andrew,
the fridge trick did not work for me. i kept searching for solutions and i found out that the problem is the digitizer (the touch screen). it might have received a shock (dropped on the ground) or other unusual pressure (in the pocket), and the digitizer gets out of initial position. the digitizer takes that contact as a tap -a continious tap- and does not respond to other taps. you might have to open the device and reposition the digitizer or replace it is there is some damage.
cheers
mumur
Sorry to hear that.
My replacement phone - so far has behaved perfectly.
r
Andrew
it strikes me that if I shake the phone that the phone jamming. I get no response. Even when I tap my finger hard against the rear top I get a crash. The only solution is to take out the battery and reboot. I think it has to do with a hardware problem.
there are others who also suffer from it?
Recieved my HD yesterday, and this is the symptom of the issue:
When the phone reaches its screen timeout (whether its 30 secs or 10 mins) period it the phone turns off completely. It is not possible to then turn the phone back on using the power switch or any other way. The only way the phone can be turned back on is to take the battery out and put it back in.
Initially i thought maybe it was the battery and somehow it didnt have proper connection with the copper contacts. However if i turn off the screen timeout off completely then the phone stays on and doesnt turn off. So as long as the phone doesnt go into power save mode or screen timeout its fine and stays on. Its also not the power switch as the switch works fine other wise.
I rang HTC support, spoke to some clueless call centre lady who tried to tell me it might be a proximity issue. I dont think it is as i dont have any issues when making or receiving calls. The problem is for some reason screen timeout causing the phone to completely shut down. I have searched on a few forums and cant seem to find anyone else with this issue.........FML
Forgot to add, i have also done the following:
- Reset to factory default
- Checked for udpates (get a message saying my phone is up to date)
- Made sure phone sim cover and battery cover are properly secured
Nothing has worked so far
tk79 said:
Its also not the power switch as the switch works fine other wise.
Click to expand...
Click to collapse
So the switch turns the phone off and on again, or just off?
switch turns phone on and off any other time but after screen lockout kicks in it doesnt do anything, i have to take the battery out to turn the phone back on.
In a normal scenario if i want to power the phone down and then power it back up again then it is fine
Hope that makes sense
It really sounds like a software issue.
Is your DHD branded or unlocked?
Maybe try install some of the custom roms from arround the forum.I use LeeDroid 1.2 and it works like a charm.
Go to "ROM Development" thread. There are a few HOW-TOs on the top. There is always a risk u mess things up but it's small and from how it sounds, u don't have much of a choice anyway good luck
Its a branded "Orange" phone from the UK. I think im just going to return it and get a replacement and if i still have issues then ill try your suggestion thanks. Really disappointing, Desire HD seems to be riddled with issues.