A couple nights ago, just after I turned off the lights to go to sleep, the room was illuminated with this white light. Turns out my phone's flash was turned on somehow. I opened the camera app to see if the flash was on...it wasn't. When I turned it on, the light got much brighter. I shut the phone completely off and the flash light would still kind of blink then stay on. The light isn't as bright as it is when the actual flash is turned on in the camera app. I had to pull the battery completely to get it to shut off. The next morning I put the battery back in and instantly the flash light flickered and came back on. It seems like if I enable the flash in the camera app it will stay off for a while, but it seems to always come back on at some point. Anyone else with this problem? If not, I guess I can try a hard reset, followed by a return to cingular.
Flash light malfunction
Hi!
I have exactly the same problem and my xda mini s is just 1 week old!
Does anybody knows any reason for this behaviour?Or any solution?
I am afraid I have to return the device back to O2.-
Also I saw that I do not have any o2 stuff preinstalled on my mini s.I got it in germany a week back,is it normal that o2 has stopped delivering the o2 stuff in the latest versions.What I see is just the splash screen when the device starts up.
Any in info/advice would be v. obliging!
Regards,
Vineet
My 8125 start to do the same thing. Have you guys figured it out what's wrong and how to fix this?
I've tried soft-reset/hard-reset, loaded new ROM, took battery out and leave it for a while... but the problem is still there.
Retured the device
I returned the device and got a new one,now the problem is no more.
Guys if this behaviour exists on your device then its a malfunction in the device ..o2 guy confirmed this too me..Return this immediately!
Ahuja
that happened to my on my 8125 as well.
no way to stop it
no clue what was wrong
luckly i was within 30 days and i returned it.
Thank you!
Unfortunately, it's been more than 30 days since i got this phone. I guess i will have to call cingular and request a warranty exchange.
Related
Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks
xdaer said:
Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks
Click to expand...
Click to collapse
i am faced with the same issue too. hope someone is able to assist.
This sounds suspiciously like the DSOD problem that plagued the Sprint and Verizon 6700 Units. DSOD = Dark Screen of Death After much research the problem was found to be caused by the SD Card. More specifically having programs installed to the SD card, it seemed power managment was not properly implemented or something and often times when something was accessed on the SD card while the unit was in suspend it would exhibit the same symptoms you described.
There is a long forum post about it here.
http://pdaphonehome.com/forums/ppc-6700-xv6700/79197-regedit-i-have-made-make-6700-more-stable.html
my screen washes out white sometimes
Mine will turn the backlight off randomly when I start to enter a text message or an email... it turns back on after I press a button however.
DSOD? Yikes sounds terminal! As for the SD issue, the screen went dark after a hard reset / rom reflash with no sd or sim card in.
I'm going to send it back to HTC Europe, hopefully they'll swap it? Anyone had any experience with an RMA to these peeps?
Thanks
SOD and White Out Screen
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.
i have this problem when i open my keyboard and in the same time i play some file in media player. then when i want to write sms, document or something my screen blacks out when i stop typyng
cyberenz said:
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.
Click to expand...
Click to collapse
Got the same issue, not resolved yet. It happens most of the time while I am typing on MSN over wifi. As MSN is yet quite buged he may be the culpit; I may try to investigate a little more this issue.
EDIT: In fact my screen does not turn completely black; it just loses the backlight.
I have kind of the same problem. A while after I've installed official WM6 only the backlight turned on when I woke the device from standby. And sometimes the hardware buttons stops working, when this happends the lights in the green and red call buttons are on, even when I set the telephone in standby. Sometimes when this happends the orange charging light also turns on, and I get a bright blue flash in the bluetooth light(much brighter than the actual bluetooth light).
I've tried to turn of the standby, now the device never get black screen(it seems that the black screen only happends when I wake the device from standby). But still the buttons locks up randomly during the day...
Now I've downgraded to official WM5. The telephone was ok for a while, but now it shows symptomes of the same problem.
Is this a hardware or software problem?
Anyone else have this problem?
HI
wonder if anyone can help me.
Ive had a few problems with my phone ever since i stared to change the roms on it. Something i have just put up with as it goes with the flow. Anyway just recently my phone is really being a pain no matter what rom i have installed . It just turns off or freezes and has also now started to play silly games like all of a sudden everything starts opening on the phone, and sometimes the screen dimms to black then goes off and wont turn on unless i leave the battery out for a good five mins. anybody got any ideas about this all help would be welcomed.
JUst updated the Radio rom to the lastest one i could find on here seems to have helped a bit.
Andy
Have you disassembled it or got it wet? One of the hardware buttons may be stuck. Are they all working?
No all the buttons work ok mate. this evening ive tried a different rom and it seems to be ok ill run it for a few days see if it improves or goes back to being a pain.
I was wondering if it could be the battery its about 12 months old now (due an upgrade an dthinking of the diamond), Phone normally gets fully charged every couple of days.
I took my phone out of my pocket and noticed the flash was stuck on. It is not in the camera mode, I can turn on the flash in the camera mode and it gets brighter, but when off it still stays on. I have taken out the battery and nothing seems to turn it off. As soon as I put the battery back in the light comes on and the phone is off. Is this something that I can fix or is this yet another warrenty issue? I already did the warrenty for the crack(twice because they failed to put it back together correctly) and it is cracked again, just not as bad.
I have tried a soft reset, hard reset, the light is stuck on. Any suggestions?
I think it is a hardware faulty so give it back to sonyericsson...
Maybe first let it on until it burn so you can tell us how many hours does the led last on....Alive...Just kidding...But this will be helpful for knowledge....
By the way when did it started it keep on after a fall maybe?
Or else..Did you install some program or maybe flash any rom?
Or does it came so by service?
Fulgore69 said:
I think it is a hardware faulty so give it back to sonyericsson...
Maybe first let it on until it burn so you can tell us how many hours does the led last on....Alive...Just kidding...But this will be helpful for knowledge....
By the way when did it started it keep on after a fall maybe?
Or else..Did you install some program or maybe flash any rom?
Or does it came so by service?
Click to expand...
Click to collapse
No, I did not load any software recently. No drop, no flashed rom, the service was done a couple months ago.
I called them up as it seemed like a hardware issue. The light stayed on all night, had to wait for SE to open before I could call. He suggested an update to the phone, didn't make sense as the light was on as soon as it got power. It would light up with just the power cord plugged in and no battery, phone not turned on. It would light up as soon as I installed the battery, phone not turned on. It would get bright when in camera mode and I would turn on the flash, but when I turned off the flash it would still be a dim light.
Anyway, I started the update from the SE site, it loaded and said to take out the battery. Then reinstall and press the Volume down and power until the colored screen appears. Plug in the USB and it would start to load but not install the program. It would try to install then give a "can not find device" message. I tried a few times, then just decided to take out the battery to get it out of the bootloader screen. When I turned it over the light was no longer on. This makes no sense to me. I turned on the camera and the flash still comes on. This is weird how the attempt to flash the update would fix the issue. Anyone have an idea on how this happened?
hi guys
well ok here is the story
I got htc touch elf
in past i have flashed many roms, upgraded radio,uspl & all & everything was working fine but today phone was in my pocket & when i take it out no display but network led flashing, so I soft reset it but it didn't turned on. I even tried charging but the orange LED light didn't come on(even after 10 mins of charging). than i removed my battery & after 10 minutes i placed it in & turned on my phone this time it starts. So i quickly hard reseted the device & it worked fine. But within few minutes when its customizing the device it turned off & screen goes black. I tried turning on & it turned on & quickly adjusted back light settings. & was editing time it hangs & again turned off. I tried again & again sometimes it turns off at smart mobility screen. & later it didn't even turn on & no charging light even when plugged into charger. I took out battery again & placed it in & it utrnd on but turns off in few minutes.
My touch is almost 2years old & orignal stock battery since i purchased touch
i guessing that it may be battery issue cause i was able to go in try colour boot loader screen but it fades & changed in to dim white screen.
It also happens in smart mobility screen & turns reddish or blue & than turns off.
any ideas guyz
watz this issue
I am guessing battery issue but in try color screen it fades to dim white screen & from past 20 minutes its still in that dim white light(picture attached)
so is battery corrupted or any hardware issue.
any help will be so helpful
thanks
waiting for your replies
PS:- & when i was able to log in windows i checked battery status it says 70%. after 10 minutes of without battery I reinserted battery & goes to tricolour boot loader screen This time it didn't fades.
But when i soft reset device it stays in red colored smart mobility screen see pic attached
no one wid any idea
here's what u can do...try to hard reset till u see the tri color screen and then flash it with a stock ROM with the W/O 6.1 it should turns into green color..then just configure it as usual.
Try with a fully charged battery, if battery is not the issue then put in a fully charged battery and then flash a stock ROM, don't risk a flash with this battery, it may die in between of a flash ( maybe battery cycle issues 2 year old batteries can give these ). Flash stock with a new battery which is charged to 100%.
If not just manage a flash to stock and go to HTC support, maybe issues with harware.
You sure no moisuture/water went it ? These phones are tricky if moisture goes in and creats issues with motherboar an the tocuh screen can cause re-boots etc etc.
thanks for your reply guyz
I visit service center & they told me that its motherboard issue.And they cant fix it..have to buy new motherboard but as it costs 70% of the price of mobile so better to buy a new one
After searching web for it I found that HTC has these motherboard issue. There hardware is not long lasting.
As promised, just replying to this now. have just seen your last post. It does indeed sound like a hardware issue - I was going to guess at the mainboard. Have you tried flashing on a different ipl/spl etc? I wonder if that may be de stabilising your device for some reason? Also, guess you could try another radio. I have 3.21.90 on both of mine. Can't remember what IPL/SPL combo I have going.
Sorry to not be of more use. By all means feel free to see what JTAG can do for you, but I seriously doubt you will be able to alleviate this situation, and at the same time, HTC/Service Centre would be a little less willing to help.
They also tried to charge me £90 GBP to fix an ELF.... that is more then I can buy them for!
Stu
captainstu72 said:
As promised, just replying to this now. have just seen your last post. It does indeed sound like a hardware issue - I was going to guess at the mainboard. Have you tried flashing on a different ipl/spl etc? I wonder if that may be de stabilising your device for some reason? Also, guess you could try another radio. I have 3.21.90 on both of mine. Can't remember what IPL/SPL combo I have going.
Sorry to not be of more use. By all means feel free to see what JTAG can do for you, but I seriously doubt you will be able to alleviate this situation, and at the same time, HTC/Service Centre would be a little less willing to help.
They also tried to charge me £90 GBP to fix an ELF.... that is more then I can buy them for!
Stu
Click to expand...
Click to collapse
yup. I tried flashing diffrent radio and roms. But it didn't worked. will flash ipl spl if it comes back to life again
thanks again for your replies
No need to say thanks. I wouldn't be on this site if it wasn't for others helping, not would I have bothered posting my attempts at jtag etc
Let us know how you get on, I am intrigued to see what could be going wrong on your phone.
I have noticed that my charging LED on the front of the phone is always on and always even if the battery is very low it still remains green,it appears that it is has stuck,i tried everything that i could think of,first i took the battery out of the phone but after putting back in it lit again even when the phone was turned off,then i let it the battery die completely but even with the battery dead for 3 hours the light was still on,i rebooted the phone several times but nothing again,this problem for sure is giving me less battery life and also if the LED continues to stay lit all the time it will die some time soon too!
Can anyone help me with my problem?
Always on when the charger is plugged (which is normal) or on even if the charger is not plugged?
Factory reset and or reflash rom...
It is always on when even if the charger is not plugged,24 hours a day!
And it does't even turn red when battery is low, it stays green.
I would need some help here,i would like to try to Factory reset and reflash the rom,but i am a vey new android user (10 days that i bought my X5) and i don't know how to reflash the rom and also is there a way to not loose everything that is installed on the phone by doing a Factory reset ?
The phone has stock rom and not rooted!
Just go to shop where you have got it
Sent from my HTC Vision using xda premium
I already have gone to where i bought the phone and the manager told me that for such a minor problem they will not DOA my phone
and that it will take at least 15-20 days to send it for service and back,and they will probably have to open the phone(a thing that i would like to avoid)and i cant stay with my SE W800(backup phone)for that long of a period.
This is the second X5 that i got and both had problems,the first one had blue tooth problems where when connected by blue tooth the phone could not play any media-mp3 at all,not even YouTube videos,they stalled very badly,and they gave me a new X5 and DOA the first.
try to look for the LED settings... the solution might be there...
jecskie said:
try to look for the LED settings... the solution might be there...
Click to expand...
Click to collapse
Where are the LED settings?
I suppose you have a non rooted and with stock rom device.
If yes, you don't have any LED settings.
I think that you need first to do a factory reset to see if the problem still remains. You can try use Huawei' s hiSuite to take a backup of phones, messages and apps, if works for you. Otherwise(and maybe with hiSuite too, if doesn't work) you'll need to root the device(you can do it not permanently with z4root) and take a backup with titanium backup or another similar app.
I just talked to the service here in Greece and they told me that since even when the phone is turned of the Led still stays lit then it's probably a hardware issue and they don't think that a factory reset will do anything to solve it.