Database Users

How to *really* hard reset Universal to factory condition

With all this talk about WM5 devices not really resetting everything after a hard reset, and my device being dead and not recovering after a hard reset makes me think, there must be an alternate way to really hard reset a device back to factory condition.
I tried a lot of combinations of presses to no end. The only thing I am suspicious about but did not play with is a red/white round sticker (which looks like it is hiding a button) under the battery (upper left corner).
Anyone know what that is, or is there a way to do a harder reset? Taking the battery out for a few days did not help either.

Because flash memory actually needs erasing rather than just resetting I doubt it is possible to clear it with a simple button press. It may be you can do a normal hard reset and hold down a button to bypass loading data from the flash then format it. But I've no idea really.
Jamie

Re-flash the ROM?

uuummm some where in this forum i read that if you have wm2005 and go to boot loader mode you get an option over there to clear the cache or memory something like that, and that would give you a clean installation.....
haven't tried it though.....and i doubt i would get such an option in wm2003se, also i have a similar problem i did a complete flash reinstallation of rom to my device and after the installation i opened windows media player (wasnt the first thing i opened, but didnt copy any files)and guess what....i had a song available over there..... which i could actually play and it did....i checked the location of the file and it was somewhere in my device or documents dont quite remember i did a hard reset again and same issue....
after that i have'nt tried anything the rom is same i just deleted the folder manually but i would also like to know how to TOTALLLLLLY ERASE ALL DATA from the device and clean install everything
regards

on the XDA II and WM5 you hold down the buttons to resent stage then i gives you three options. One of these I am sure clears the phone

I hard reset my Universal several times (well I think I did at least)
Press the soft reset plus the two "-" buttons and you will have a white screen asking if you want to put back your HTC back factory default

Unfortunately that standard hard reset, doesn't do it. I am still stuck at reboot, and the radio rom version shows the attempted upgrade version (01) that started the problem in the first place.

i tried some of them according to herein, but some of them were not function.
http://wiki.xda-developers.com/index.php?pagename=Universal_Technical

there's a little icon called "clear storage" which brings your settings to the factory's default. what's wrong with it?

i'm stuck too in bootloader with my mda pro

atekant said:
Unfortunately that standard hard reset, doesn't do it. I am still stuck at reboot, and the radio rom version shows the attempted upgrade version (01) that started the problem in the first place.
Click to expand...
Click to collapse
This may be too late, but there's no way to do any sort of a reset to revert back to a previous ROM... the only thing you can do is reflash the earlier ROM.
Brett

ok ... now the final BIG request ... who can give us an update that works. the patched Maupgradeut_noid is not working with the latest upgrade.
thanks.

To revert back to clean copy of OS (i.e newly installed OS)
Hi,
Just to share with you my experience in reverting my phone to its original OS condition. Before that, just to give you guys some background.
1. Upgraded from PPC2003 to WM5
2. Tried install some patch to enable file transfer (OBEX) in BT
3. Suddenly, the phone screen gone missing. Phone shows No Signal. Cannot receive call.
3a. Did a OS reflash again, but still does not solve the problem.
4. **Panic for a moment **
5. Looked thro Program Files, and seems like some appln i installed were not erased despite doing a hard reset. So, i guess the hard reset doesnt erase some portion of the memory
6. Googled for a solution, but most said do hard reset
7. Went back xda-developers.com site to look for solution
8. Finally found a method. see http://forum.xda-developers.com/showpost.php?p=1164331 to do a format on the memory
Now, my phone is working fine. The phone screen is back and it shows my telco name, and can receive call
Hope this helps.
Rgds,
Choon

you're in the wrong forum mate

Bought a Used T-Mobile Mda on eBay that had a phone lock....

Is there a software or any tricks to by-pass the phone lock (password) on the T-Mobile MDA? I'm new at this, if there is a way please show me step by step. thanks in advance.
: Best Regards Babysheep :

Have you tried a hard reset or a new rom?

If you mean the simlock: search for a thread on "lokiwiz", that enables you to remove the simlock from your phone and CID unlock your phone so you can flash another ROM on it. If you are talking about the password, do a hard reset or flash a new ROM on it.

I think I'm getting the same problems as the OP. I also bought a MDA off ebay, that's still locked to T-mobile, but I dont have a T-mobile SIM card. So I can't use the "lokiwiz" program because I can't even access the OS. I also cant get my IMEI number for the same reason. So I can't buy a code online. So I'm stuck. I'm also not in the US so I can't borrow my friend's SIM to unlock it or anything like that. Would flashing the MDA to a new rom stop this? I'll appreciate any help, thanks.

kronarq said:
Have you tried a hard reset or a new rom?
Click to expand...
Click to collapse
Hi, first off, how do you do a hard reset? and I tired new rom but I am not sure if i did it right or not . I have just read the in t-mobile site to perform a hard reset but due to phone lock, i can not hit start and go into settings.. Please help! I know this is not a sim lock. The phone is asking for a 4 digit phone lock password.. any ideas?

For a hard reset you need to hold the comm-button on the upper left corner of the phone and the camera-button on the right side of the phone while it boots up. the esiest way is to do a soft reset and then hold the two buttons till you get the installation screen on your phone.

I think this thread is a bit confusing, since there are two locks being discussed in here right now.
babysheep is having troubles with the password that is set by the previous owner, that can be solved by the hard reset as said by freezor. His advice is a fine way to hard reset, the T-Mobile way has the same results, but is not possible due to the password. Use freezor's method and you should be ok.
Jugges is having simlock problems. Can you contact the seller to ask for the IMEI code? Alternatively, you can perhaps buy a T-Mobile prepaid SIM, although I am not sure that would work. Perhaps prepaid SIMs are also locked from the phone. Flashing a new ROM will NOT affect the SIMlock, so that is no option for you. Perhaps you better post your problem in the lokiwiz thread, perhaps they can help you better than we can here.

I think I should have read into Lokiwiz deeper. I didnt realize that you can still sync with your computer when there is no SIM installed. This allowed me to install the Lokiwiz cab, and unlock it. So everythings working now. Thanks for the help.

Hard Reset
I am also attempting a hard reset; the problem when I do the soft reset while holding the com and picture buttons, the screen that appears is 3 wide horizontal bands colored red, green, and blue. The only text is IPL 1.08, then a little below that is SPL 1.08. Any ideas?

my k-jam hangs

Hi,
Recently my pda(k-jam) fell from my pocket and it hanged. I did a soft reset but I get this error message "Press Send to restore factory defaults, Other keys to quit"
I tried all keys but in vain. I then did a hard reset by pressing the comm and the voice dial. (did a reset with my stylus). I still get the above error message.
Does anyone have any suggestion or idea how to reset my pda?
Thanks alot.....

Y dnt u flash it with a new Rom look around the forum for the new MOSKI ROM.

Thanks
Thank you for your suggestion, I will think of upgrading to molski.
But will it upgrade ? As a hard reset also doesnt seem to work and how do I get to reach the ROM if I am not able to see the other things?
Thanks

Please help...
Hi ,
I am a newbie and so would seek alot of help. Thanks in advance...
Couple of days back my pda fell and now after soft or hard reset the screen still shows this "press send to restore to factory defaults, other keys to quit"
I would like to upgrade to molski but they say I might have to downgrade my rom but I must first unlock the device. There are g3 or g4 device..how do I know what device my k-jam is...g3 or g4? How do I follow up or know?
Could anybody give me the link or solve my problem? As my k-jam just wont pass that screen..I tried looking into various topics but couldnt go about the first step I should be taking...
Please help!
Thanks

Hi,
Please help..after hard reset, it still does not happen to load into the factory defaults... I cant flash my ROM or anything ...as it wont progress further than that screen ... "Press Send to load factory defaults, or quit"
Anyone have any suggestion?

Hold down the camera button while resetting it. If you can get it to the bootloader (three color screen), you might be able to flash it with something and possibly rescue it. It does, however, sound like you might be screwed. Things break when you drop them, including plastic phones.

hi
Thanks but if I have to do a hard reset, I would already be holding the comm manager and the voice dial with the stylus to reset. Do I hold all the 3 buttons together while hard resetting ?
I have tried all the buttons after doing the hard reset but just doesnt get to the other screen.
Thanks for your help.

Hold down the camera button, Power Button and Pin in the hole. First relese the hole, then release the power button and keep holding the Camera button dis will bring the Tri-colour screen. There'll be some info. like IPL n SPL der
If IPL n SPL are like:
IPL 2.xx.xxxx or 1.xx.xxxx
SPL 2.xx.xxx or 1.xx.xxxx then ur device is G4.
if its like:
IPL 2.xx or 1.xx
SPL 2.xx or 1.xx then ur device is G3
if its G4 you need to CID Unlock that before upgrading it.
All the LUCK. Go Ahead.

Hi
Thanks,
I tried your steps but it still wouldnt work. But somehow I did the switch below the comm button and it showed me the screen to the somethign HTC innovation or like that.
I think I had to tinker with the switch below the button to get the screen working.Thanks for your help.

Wing Problem

Hello,
I just uninstalled the Arabic support package (Pocket Arabizer Suite v2). Afterwards, I am not able to use my wing to make calls. I even tried to search for network and couldn't find any. I was thinking if I reinstall the Arabic package might help. Unfortunately, ActiveSync is not working no more as well. Also, I tried hard reset (by holding the 2 soft keys along with soft rest) but it wont reset.
Anyone got a clue ?

When you hard reset did you keep holding down the softkeys after you pressed the soft rest button? When done correctly a prompt to soft reset should come up after about 5 seconds

yes, I did

no one got a clue?

Go into bootloader mode and run the TMO RUU.

I was tryin to avoid that. But, I just done it
Thanks

Please Help I Bricked My T Mobile Wing

i was loading the Touch-IT v2.3 beta for wing rom when i got an error and my phone froze up and would not connect to the pc so i soft reset it and now my tmobile screen freezes on load if anyone could help me it would be great.
I got the bootloader runing but i just wanted to see should i try installing the rom again or reload the original 1

Try to install official Tmo RUU

Try pressing and hold camera and then press into the soft reset hole if its the wing and then try and run the hard spl...if that doesnt work then im clueless....hope i helped...

k thanks i got it now

i ve got the same problem.. how di you fix your??s

Try a hard reset push the soft reset button on the side and hold both of the soft keys keep holding the soft keys until a black screen comes up with white lettering. than press the call button hoped that helped

Sorry quick thread hijack.. im reading here and getting ready to unlock/flash my girlfriend's tmobile wing and was wondering.. if you brick your phone, does a hard reset always return your phone to working, OEM condition? or is it possible that you could permanently damage it beyond hard resetting repair?
Thanks!

you can brick your phone beyond repair, but its actually rather hard to do so. Most people THINK they've bricked their phones, but they actually haven't. Just HardSPL the phone, and it will be virtually unbrickable.
Hard reset essentially reflashes your rom over your current installation. it wont return it to the original rom that came with the phone, but i will reset everything.

thanks! i'll remember that.