No connection to mail server via GPRS - Networking

Hi all.
I have an O2 XDA Atom Exec but I guess this is a general question and therefore not product specific.
On checking my emails with Outlook for Windows Mobile 5 from different providers that's what's happening:
- via WLAN I can connect to every email account with every provider I have
- via GPRS I can only connect to the email account I have with provider A but not with email accounts provided by provider B
This is the error message that pops up:
"Unable to connect to the incoming mail server. Verify that the server name is correct ... "
My account settings are correct. I am using the same user name, pop3 server etc. on my desktop pc. besides connecting my PDA via WLAN works fine with the same accounts.
Any ideas?
In this case what might cause the difference between WLAN and GPRS behavior?
Thanks a lot
P.S.: I am in Thailand using one of the major mobile providers called DTAC

Hidden Proxy/Ports blocked
Your ISP maybe using a hidden proxy or is blocking the ports needed to communicate with the other mail servers. Give them a call.

Provider Trouble
Check if your mail server block connection from your provider. They read your IP and decide what is your provider name.
If your mail provider have a network connectivity with or owned by other mobile provider, your connection using your provider will be blocked.
I have the same case from Indonesia, I use Indosat Mobile connection and try to connect to mail server (telkom.net), same company with Telkomsel (other mobile provider). When I ask their CS, they gave me solution above.
You may read this issue with Freeola (http://www.freeola.net) connection. they apply the same restriction .

Thanks a lot for your answers.
I will check that and afterwards post the results here.

Related

Problems sending mail through smtp when using GPRS

I have had no trouble sending and receiving e-mail when I am connected to the servers of my ISP. That is, dial-in ISP, to which I connect via cell phone, where the pop server and the smtp server belong to the ISP where I also have my e-mail account.
The moment I connect via GPRS, all I can do is download my e-mail. When I try to send, I get all sorts of error messages stating that the servers could not resolve the recipients' names. Is there a way around this? :?: Do I need to specify a proxy. How does anyone else connect via GPS and send e-mail from their regular ISP POP account?
i have the same problem
so far i've used the workaround which is
that my isp (which is not my cellphone gprs isp but my cable isp)
have a www mail gateway so i can use IE to login to that and send my mails that way
Yeah! I do that, but when I reach the web mail page and try to click open an e-mail, nothing happens. So that is a dead end for me! There has to be a way around the SMTP issue. We'll figure it out!
Hi
Are you using the smtp address of your pop3 provider or your gprs provider?
My xda ii is connected via an orange uk sim and i use it to both send and receive email from my o2 and blueyonder accounts. In order to send from these accounts i have to use the smtp address of orange ie smtp.orange.net rather than the smtp addresses of my pop3 providers.
Hope this helps
Chris
Indeed it would help if I only had a means to find out the smtp server for my cell phone service provider. Believe me, I've tried and no one ate Telecom Italia Mobile (TIM) has a clue as to what I am talking about. I tried smtp.tim.br and smtp.tim.com.br but neither worked
Any clues...?
try something like relay.tim.it or they should have some data support.
According to an NSLOOKUP against their domain name, their primary mailserver is smtp1.tim.com.br - try that.
Fork.
Hi everyone!
Fidlling with the smtp settings, I finally found out how to send mail over a GPRS connection using your ISP's pop mail account.
Everyboy, when set up an account, must fill in the pop.ispserver.com and the smtp.ispserver.com. It so happens that using the GPRS smtp (those who have one) or using pop relay, is trcky and does NOT work! The solution is:
1. Goto Inbox
1.1. Select Accounts
2. Select the account you want to edit (presumably the account you been able to download e-mail but didn`t allow you to send e-mail)
3. Enter you POP mail e-mail address (step 1/4)
4. Enter user info (name, user and password) (step 2/4)
5. Enter account info (type is POP3 and name will be grayed) (step 3/4)
6. Server Information (step 4/4) critical step
- fill in your pop account info (pop.ispserver.com)
- fill in your smtp account info (smtp.ispserver.com)
- leave domain blank!
6.1. Click Options and don`t check anything! Goto step 2/3
6.2. Select (checkmark) outgoing e-mail server requires authentication
- Do NOT check Require SSL connection
- Select Only display messages from the last X days, if you want
Click NEXT and you are good to go!!!
It worked fine for me with TIM in Brazil and Cingular in the US! Some POP3 services don`t allow this kind of connection!

Problems using GPRS

I have an o2 XDA Exec, o2 ROM
I don't apear to be able to download email to my XDA using GPRS, I can using WIFI, or through the USB cable.
I have set up a number of different e-mail accounts including using Authenticated (and non) e-mail servers from different providers.
I can connect to the internet on internet explorer, but when I try to access my e-mail at the same time, I get no joy. The message from my inbox is always "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try yo download messages again."
I have set an account up to connect using Work, and another account setup to connect using The Internet, but none work
I have tried leaving the GPRS connection permanently open as suggested elsewhere, but that has failed to work also
Hi mate,
Your on O2 right?
Text
UPDATE
to
80202
This will download any network updates and settings to your handset.
If you are struggling, call o2 one of the staff will do it from their end, then switch your Xda off after an hour and the changes should have been made.
Hope this helps
I tried the update service by text, but no joy. I have contacted the operator, so I will let you know how I get on.
Thanks for your help
Still no joy. Spoke to o2 Customer Services (Data Management), very helpful people.
I can make the XDA pickup e-mail from an o2 test account, but not from my mail accounts. I even put the same sim card into an XDA II and it collected the e-mail fine. I can still collect e-mail from my WiFi connection, so the account settings are correct on the Exec. I am completely stumped. If anyone can work out a solution for these, then a Blue Peter badge will be sourced and shipped to them!! :lol:
in my mms settings for o2 i have
server name - O2UK
gateway - 193.113.200.195
port no - 9201
server address - http://mmsc.mms.o2.co.uk:8002
wap version WAP 1.2
outgoing email should be smtp.o2.co.uk
Listen do you have a 3 g SIM from o2?
let me know how you get on with these....cheers, Nep :wink:
Hi Nep,
I do not currently have a 3G sim, but one is on its way to me, should hopefully arrive in the morning. The MMS settings don't relate to GPS do they? Looking at my o2 Active settings for the GPRS connection, they read
Connection Name O2 Active
Modem Cellular Line (GPRS, 3G)
Access point name wap.o2.co.uk
username o2wap
password asterisked out
domain blank
Afdvanced settings
TCP/IP = Server-assigned ip addresses, no options selected
Servers = Use server-assigned addresses
As always, yuor time and efforts are greatly appreciated
All sorted
Sorted it....
I set up a new GPRS connection using (some of) the settings roughly laid out here http://flash.o2.co.uk/productsservices/mobileweb/pdfs/Pocket PC manual set up instructions.pdf
Changed the access point to MOBILE.O2.CO.UK and Voila, I have a happy GPRS connection.
Thanks for your help Nep,
Excellent news, great job all round.
How do you find your connection to your PC, is activesync working ok for you?
No real problems with ActiveSync once I got it setup, which was most of the problem. I ad to get the very latest (but hardly greatest) version from MS.
Now, so long as I don't have ZoneAlarm running, I can synchornise with issue
cool will re-install and drop mcafee to see what's what.
Cheers again...

Multiple APN on Windows Mobile

Dear All,
I have Vodafone Email Plus (which is basically a push email thing for Windows Mobile) and it connects to an APN called "Business Email"
I cant access internet through this APN, so I have to connect to "Contract Internet" APN - This disconnects the Business Email APN, but then 2mins later the Business Email connects and disconnects the internet
So I have to disable the email before going on the internet. And then I forget to turn it off.
So I posted something in the Vodafone UK forum here: http://forum.vodafone.co.uk/index.php?showtopic=20651
And he said that the windows mobile software is single-APN.
Is there any way that the phone can be hacked or something done to it so it has multiple APNs??
Have a look at this thread and the also the links in one of my replies
http://forum.xda-developers.com/showthread.php?t=440593
Search "GPRSContextNumber" & "OperatorContexts" You need to change the value of this in the registry for your particular service provider. I am with Vodafone UK and have changed the following and now I can have two simultaneous HSDPA/3G/GPRS connections active at the same time:
Code:
[HKEY_LOCAL_MACHINE\Software\OEM\RIL\OperatorContexts\23415] ;Vodafone UK
"GPRSContextNumber"=dword:3
"UMTSContextNumber"=dword:3
Andy
Cheers!

POP3 MAIL over 3G connection?

Hello fokes,
When i had my HTC Vox i could easily receive mails with POP3 settings. The only problem was that i had to connect to my home network to send mails.
Since i have my TP2 i cant get connection to my mailbox using the mobile phone connection. If i log on to my home network everything go fine, but with 3G in don't receive my mail at all.
It was possible in the past, so it should work right?
Of course Exchange servers exists, but thats not an option for me (just home mails).
So is it possible to receive pop3 mails on my phone using only a 3G connection, and how? i tried it several times now but didn't get it done jet.
hmm... strange.. care to elaborate more??..
Do you mean u can check mails using gprs but not with 3g/hsdpa?
I'm using an Asia/Singapore set, but i can check emails pop3 in gprs/3g/hsdpa all fine..
i wonder if you can default your internet conection to 3g, so it won't automatically pick up edge.
are you connected to the PC when you check email? try changing your settings to only use 3g, that way you're forcing 3g to be the only connection to work. also, can you surf the net with 3g?
pop mail
Strange with my tp2 it works fine.
Are you sure it is allowed by vodafone.
At my phone I can send and receive mail.
Are you sure you used the right settings.
I think you did not use the right pop and smtp settings.
What provider are you using for your mail?
If you send me a personal massage I can answer you in dutch it's a little easier.
thanks for the replys
first of all my internet works fine using gprs/3g. i have 3g standard so i just called it 3g.
te settings of my mail accounts are correct. if i login to my home network (wifi) i receive my mails perfect and can send them.
sending mails over 3g/gprs did never work because i normaly use the mail server of my internet provider. so i can only sned emails if i use their connection.
in the past i had the htc vox (only gprs) with the same mailaccounts and providers. receiving mails worked perfectly, sending not.
i suppose it doesnt matter if i use gprs or 3g. didnt test it jet
i dont know of my providers uses restrictions.
gsm: vodafone
pop3: active24
smtp: tiscali / telfort
i know active24 has now exchange server support. perhaps they changed te servers and made it imposiible to me to connect with a phone without using that exchange server
@rodus: i will contact u if nessesary (afther this post). thanks for you help (to all)
mail settings
If you use your active24 smtp settings it should be possible to send mail with your phone. I found this settings on the active24 site maybe it will help you.
http://www.active24.com/sw17854.asp
thanks, this settings are not the one i used before (the one i got from active24.nl).
I can now send and receive mails after i used that settings and switching of the using of a proxy server connection.
because the proxy i couldn't access the pop/smtp servers.
now i only have problems with the mail client (from energy rom leo). editing acounts is not possible and auto send/receive seems not to work, but that is an other problem.
Thanks alot for the support

Sending e-mail from my ISP problem

I can only send email from my isp account when I am connected to the road runner network via wifi or from my computer. Is there anyway around this, different smtp address or anything.
Thanks!
It is common for ISP's to only allow sending using their email servers when you are directly connected to their network.
This was introduced around 10 years ago to help in the fight against relaying of spam emails.
You will find that you can receive over any network, but only send when directly connected.
My work around is to use my cell operators smtp server instead, (if you have a mobilie phone number, chances are you have a mobile email account too).
Mobile networks tend to allow you to connect from any network.
So as long as you set the reply name/address to your isp one, no one will ever know the difference. You will receive from your isp inbox, and when you send to someone, the reply address they see will be your ISP address, no one will see the mobile network was involved at all.
incoming - pop.your-isp.net
outgoing - smtp.your-cellprovider.com
reply address - [email protected]

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