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Hey everybody,
So I think that my HTC Wizard's battery is about to go.
When I look at it, it feels a little swollen. I think that it was flat when I first got it, but honestly, how many of us actually need to look at the battery that often? Got it about five months ago, and it was refurbished at the time.
Another thing that seems to indicate that the battery is dying is that when I'm playing a game like Spb Quadronica or Skyforce Reloaded, the battery level takes a deep dive (like 30 - 40%) after about 30 minutes of playing. These battery levels are from Spb Mobile Shell since I removed the T-Mobile application from startup that shows an icon in the system tray.
When I first got this, I was able to play Skyforce Reloaded for probably two hours before it reaches the same drainage. The battery looks like it was also refurbished since the black metallic coating was coming off on the end opposite of the battery contacts.
When it's at some inexplicable power level like 24% after playing for a short time, I restart the device (sometimes it does this automatically without warning) and it's back to like 78%, which is more or less what it should be at for that length of usage.
On a seemingly random restart, it will be stuck in a restart cycle going from the T-Mobile splash screen to the Windows Mobile boot screen and then restarting before it makes it to the Password window.
I try to use the same techniques when taking care of my battery as I do for lithium ions in laptops, such as power cycling (complete drain and full recharge) once or twice a month.
Should I be worried about the battery? Should I just get a new one since they're not that expensive? Is there something else that might be causing this?
Thank you for your time. Any help is greatly appreciated.
you should replace it. a battery gets swollen if the heat boils the chemicals inside it. that happens due to inequality in material density (which is caused by other electrical issues). if you keep using it it might pop if it heats up too much and spill all over your phone.
The battery is a goner,replace it immediately,before it leaks or bursts and create further mess.Yes! one more thing,don't buy a refurbished batteries,as you can never be sure about the condition of the battery,spend a little more and get a new and warranted,it'll save further complications and expenses.
Thanks for the replies.
Well, I got the refurbished Wizard as a gift. It was purchased from TigerDirect.ca. I guess that a refurbished phone also means a refurbished battery to them.
Have either of your used Global-Batteries.ca or any of the other their localized sites for batteries before? Are they reliable? I've never really been big on purchasing things online. I don't even have a PayPal account.
So I'm a little wary about using them to buy a battery online. Pretty good price though.
Asin said:
Thanks for the replies.
Well, I got the refurbished Wizard as a gift. It was purchased from TigerDirect.ca. I guess that a refurbished phone also means a refurbished battery to them.
Have either of your used Global-Batteries.ca or any of the other their localized sites for batteries before? Are they reliable? I've never really been big on purchasing things online. I don't even have a PayPal account.
So I'm a little wary about using them to buy a battery online. Pretty good price though.
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I do not know where you are at, but in america you can go to any batteries plus and they have the battery for the wizard. I recently replaced mine with a new one. I think it was about 30 or 40 dollars. Not bad considering that I use it alot. here is a link to their website.
www.batteriesplus.com
Well, it's only $18 CDN on Global-Batteries.ca, so I was hoping for that.
Just to confirm, I should be looking for WIZA16 if I only want the standard capacity battery right?
This is my mates HTC Desire HD, he keeps it in an Official HTC case which covers the full screen and is very careful with it.
A mark has appeared on the middle of the screen which as you can see in the video is really annoying. He has not dropped it, nor hit it with anything.
Anyone got any ideas, or have had the same problem??
Here is a very small video which demonstrates the issue that I placed on YouTube.
http://www.youtube.com/watch?v=gTtFHV2IdNA
Looks like he has either sat on it or had soemthing heavy pressing on the center of the screen. Either way it looks as if the LCD layer is sitting too close to the digitiser and even the slightest pressure on the screen causes that distortion.
I'm not aware of a fix other than a new digitiser maybe.
Contact the dealer. Maybe you're friend can get an replacement (Y)
Update... turns out over the weekend my mate took out the extended battery (he had to use tweezers to get it out!).
He had purchased from an Ebay seller from a UK seller (not an official HTC battery though). It was a 1600mah battery.
The issue went instantly.
Looking at the 1600mah battery, its curved!
So beware everyone, get an official battery! Or risk screwing up your touchscreen!
Thats interesting . First time I have heard a battery casuing screen problems.
stratplayer said:
Update... turns out over the weekend my mate took out the extended battery (he had to use tweezers to get it out!).
He had purchased from an Ebay seller from a UK seller (not an official HTC battery though). It was a 1600mah battery.
The issue went instantly.
Looking at the 1600mah battery, its curved!
So beware everyone, get an official battery! Or risk screwing up your touchscreen!
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I have yet to read a successful hi-cap battery story... makes me wonder whether HTC has ensured the H/W cant use anything beyond the specs.
mali019 said:
Thats interesting . First time I have heard a battery casuing screen problems.
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TS said that the battery was curved so it was prolly pushing against the inside of the phone onto the panel
Hi just joined as its my phone in question
The battery has bulged very slightly in the middle so that if you placed it on a flat surface either way up you can rock it in any direction. I reckon its approx 2mm thicker on either side in the middle than at the edge
Signs were there over the past few weeks as it wasn't lasting as long on each charge and no-where near as long as the original HTC HD battery which is now back in the phone.
As to the High capacity one its a generic battery i.e. no mfr markings on the black and white label
Details say
"Replacement for HTC Desire HD" on two lines in top left corner
"Li-on 3.7V" in top right
"3.7VDC 1600mAh" below that and CE logo next to that
You will find the battery sold at lots of places online (both UK and international) as the picture from the UK seller I bought it from was by no means unique.
You better buy a second original battery from HTC.
5 mins ago i read about buying a nonHTC battery with higher capacity and I nearly ordered it. Good thind I found this thread.
Thank you
Doctor.Who said:
You better buy a second original battery from HTC.
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safty more safty
Ok, recently I've been having freezing problems constantly and I found out that is was my old sim card that was causing the most problem with that deal. I got a new sim and it is working much better, but still has some freezes but not as much as before. I can conclude that my HD2 has always run hot, but now that I got a new sim it doesn't run as hot but I think the heat sensor is faulty as it barely gets hot but freezes my phone anyways. I got to thinking is there anyway we can either disable or bypass the heat sensor on our HD2 software wise or even hardware wise? So I google searched and stumbled on to this:
http://wmpoweruser.com/if-your-htc-hd2-gets-hot-you-will-die/
Now, this scared me. I think there is a reason why there is a temperature safety valve on our phones!
he just might have a faulty device ?!
our devices too heat up !
that doesnt mean they are rigged to blow ! !!
and the joke is he could even get it auctioned on ebay !!
i saw that video about a month ago !?
!!
I bet he used one of those china 2300mAh batteries...
Often these batteries do not have any fuses or security stuff in them because they just want to produce a cheap product.
It sucks for that guy that his phone exploded and caught fire...glad he's okay.
But the important thing is, anyone else catch those baby blue bed sheets with the bugs on them? Priceless!
i think a lot of the dead touch input problems are related to the phone getting hot,
I recently bought a replacement hd2, cos mine, tho it worked fine, had a cracked screen. I started using my old hd2 just to charge the extra battery i now had, swapping out the batteries once or twice a day, so the old phone, tho it wasn't being used, was plugged in to wall charger most of the time, and within a few days (a week, tops) the screen has gone. No touch input at all. 18 months without a glitch, and bang, gone. So glad i pre-emptively replaced it!
Is it possible for HTC to issue a recall for HD2 owners? Just like Apple did a recall recently with their really old iPod Nano for a new one.
http://www.engadget.com/2011/12/20/apple-reportedly-swapping-recalled-ipod-nanos-for-six-gen-counte/
That sucks, haha. My battery runs at 31-36 degrees, its quite hot, but I'm not that worried at it running at that heat, don't think it'll catch fire.
Jann F said:
I bet he used one of those china 2300mAh batteries...
Often these batteries do not have any fuses or security stuff in them because they just want to produce a cheap product.
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I'm afraid you are right，many batteries made in China with that huge a storage is fake and useless. There is a highly risk that it might blow your phone when they got too hot.
Never let your HD2 get too warm, my last one broke because of that.
Exploding fireball HD2s aside...has anyone ever thought of how to disable the heat sensor? Maybe something fun to do on an HD2. That'd be cool!
I have bought two used G3's now and both had to be returned due to the same problem: fairly frequent random shutdowns and reboots.
I have rad that this is quite a common problem and may be due to tbe battery, however no solution seems to be a 100% fix.
I'm now considering whether to bother trying to get a third replacement: perhaps all G3s will suffer from this major problem. Aside frkm this major issue the phone is awesome and perfectly priced.
So, how common actually is this problem? Who else has had it?
Could you all perhaps post the date of manufacturing of your battery, and anything you have found that solves / helps the issue.
tooplanx said:
I have bought two used G3's now and both had to be returned due to the same problem: fairly frequent random shutdowns and reboots.
I have rad that this is quite a common problem and may be due to tbe battery, however no solution seems to be a 100% fix.
I'm now considering whether to bother trying to get a third replacement: perhaps all G3s will suffer from this major problem. Aside frkm this major issue the phone is awesome and perfectly priced.
So, how common actually is this problem? Who else has had it?
Could you all perhaps post the date of manufacturing of your battery, and anything you have found that solves / helps the issue.
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My old(stock) battery was made in 2014 (i don't remember the date).I couldn't use the device without the charger because it would go on bootloop.
Bought a new battery(made on 2016) and everything got solved.
Sotiris02 said:
My old(stock) battery was made in 2014 (i don't remember the date).I couldn't use the device without the charger because it would go on bootloop.
Bought a new battery(made on 2016) and everything got solved.
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Thanks, that's useful. I was wondering if it was a problem with early batteries.
No one else?
tooplanx said:
Could you all perhaps post the date of manufacturing of your battery, and anything you have found that solves / helps the issue.
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I purchased an extra battery and a cradle in Aug2014 and had no issues until this summer when my phone would bootloop ocassionally with one of the batteries, and then eventually it wouldn't boot at all and just bootlooped. So I bought another from LG for $15( http://www.lg.com/us/cell-phone-batteries ) and all is well. The date code on the working old one is 6/9/2014 and the new one is 8/22/2016; the one that died & I replaced was also 6/9/2014. LG batteries die a strange, and sometimes sudden death that can make it look like the phone is messed up. Most phones give you a warning - faster dissipation, faster charge time - but not so much on the G3...just random death at random battery %, bootloop, and all kinds of weirdness.
I bought a new battery (made in 2016, old one was from 2014) and i havent seen any random restarts when the phone is bellow 15%. Also noticed that my battery lasts alot more.
Mine is definitely battery related. I bought 2 spare batteries (LG branded one, but from ebay) and one causes my G3 to reboot often. The other one doesn't at all.
I'm getting this a lot lately, have never replaced the battery since getting the phone roughly two years ago. Good to know that others have replaced the battery and it has resolved the problem.
tooplanx said:
however no solution seems to be a 100% fix.
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The OEM batteries last about 1-2 years for us before they start causing reboots. But that was easy to diagnose.
The real reboot/shutdown culprit for us was overheating. The heat dissipation is poor in the G3's design. Using a thermal pad on the SoC was a 100% fix for our 2 G3's. It dropped the SoC temp 10-15 C, and we haven't had a prob since. Easy and cheap.
AlwaysLucky said:
The OEM batteries last about 1-2 years for us before they start causing reboots. But that was easy to diagnose.
The real reboot/shutdown culprit for us was overheating. The heat dissipation is poor in the G3's design. Using a thermal pad on the SoC was a 100% fix for our 2 G3's. It dropped the SoC temp 10-15 C, and we haven't had a prob since. Easy and cheap.
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Thanks for this. Have you got any links or info for how to do this thermal pad fix?
tooplanx said:
Thanks for this. Have you got any links or info for how to do this thermal pad fix?
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There is actually a thread on using thermal paste for this, but I strongly recommend using a pad, due to the expansion of paste after it heats. I'll give you a quick guide here and for others in this thread.
To start you will need a kit like this if you don't have one already. They are handy to have anyways because a kit like that can open most modern small gadgets.
Then you'll need the thermal pad. For a perfect fit, I would use a 15x15x0.5mm non-metallic pad like this. You don't have to get that one, it's just an example. You could also get a larger one with the same 0.5mm thickness, and just cut it down to 15x15mm.
Use this video to disassemble the G3. It's the best one I have found so far. Of course, you don't have to disassemble it all the way like in the video. Just enough to expose the SoC chip (the biggest and most obvious chip on the board, you can't miss it).
Things I recommend when applying the pad, but not required:
- Perform the install in a clean, static-free environment.
- Be delicate when removing the ribbon cables. The tool kit mentioned above makes this 100% easier.
- Before applying, clean both the surface of the SoC and the surface of the metal phone frame indent where the other side of the pad will make contact with alcohol or something similar.
- When reassembling, tighten all screws as much as you can without stripping them. This ensures the gps/wifi/radio contacts are good.
My GF and I have been using this thermal pad mod for over 2 years now on our LS990s with no problems. I used 6wmk pads on both. Others have reported wifi/gps reception problems, but I found this resulted from using too thick of a thermal pad (1mm thick or more), or using paste.
Hope that helps! Good luck!
Had them when I got my (used) LGG3 in 8/15..
Replaced the SD card and retflashed to stock.
No problems since.
Most stable phone I've ever owned by far (JB'd iPhone 5 rebooted waayy too many times f.e.)
Either a dying battery or the infamous connectors issue with LG manufactured phones.
If the latter, please refer to @AlwaysLucky guide or something similar.
Do NOT PUT YOUR MOTHERBOARD IN THE OVEN.
Solution on Overheat and Reboots
Hey everyone!!!
My Device (An T-Mobile D851) has Rebooting issues and Screen Dying before (Even with a pair on new batterys)... So, I made an Guide to resolve this problem, related on overheat in the SoC.
Here´s the link:
https://forum.xda-developers.com/lg-g3/general/guide-fix-display-flickering-overheat-t3563068
I bought a new battery which claimed to be new and genuine, but when I tried it in my phone I straight away got the instant shut downs. At first I thought that It must be the phone and not the battery, but today I tested it by having my old battery in which was currently causing no shutdowns, then i put the 'new' battery in and I got the shut downs again, then I put my old battery in and the shut downs stopped.
The issue seems to relate to how long the battery has been without mains charge, rather than the level of the battery.
e.g. If the battery has been off charge for 11+ hours but is on 70% I might still get the shutdowns, or if it's been off charge for -5 hours but is 20% battery I won't get them.
My big problem right now is finding a place in the UK to buy a genuine new LG battery, or possibly an Anker one.
Any ideas anyone? LG UK doesn't seem to stock them like they do in the US. Amazon sellers are a lottery, and eBay is like the wild west!
tooplanx said:
Any ideas anyone? LG UK doesn't seem to stock them like they do in the US. Amazon sellers are a lottery, and eBay is like the wild west!
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Polarcell battery from eBay run really great and it is around 20€, I have one since september and I am very happy.
i have same issue with my lg g3. i have bought new battery too but nothing worked, even i did flash it but still having same issue. help plz
zeeshan32 said:
i have same issue with my lg g3. i have bought new battery too but nothing worked, even i did flash it but still having same issue. help plz
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Sorry, it's a mystery to me. This is why I'm rather dubious of claims that this is solely a battery problem.
I bought another brand new battery and I still get the problem.
I have tried multiple things:
- Safe mode
- Deactivating battery optimization
- turning off background sync and backup
- turning off wifi and data
- rooting
- uninstalling apps
This seems to be related to how long the phone has been off charge for, but it definitely ISN'T a battery problem: I've tried 3 different phones and 6 different batteries and they have all had the same problem.
The only thing I can think it must be is either a problem with the charger giving incorrect voltage /current or some kind of circuitry or module that degrades/ corrupts between charges.
I don't have an original LG G3 charger of 1.8A, so I'm using a 2.0A one. Perhaps that's the problem.
Having never had a phone that has once rebooted previous to the several G3s I've now had I'm at the point where I'll get rid of this manufactured broken phone and never buy LG again.
Anyone have any good suggestions for a similar spec / priced phone (used). I've already tried a Xperia Z2 but the camera was absolutely dreadful!
I had this problem recently in which I had to change the battery and all is well but sadly, my phone's bezel got cracked spontaneously, but this time. It is at the IR sensor, so LG DO have quality control issues, but first things first - buy an OEM battery - they can be had for £5 at least on eBay.
Speaking of chargers, I had an LG charger that came with the LG G3 I bought, but that died. Fu©king Korean piece of $hit.
I have a 910T3 that I slow charge (AC) most of the time. When I see the green light go on, I unplug and see 100%, but after I reboot into TWRP recovery it is usually like 93%. Which one is accurate? I'd prefer the green light to go on when it's really 100%. Thank you.
Also, the stock battery is about 20 months old, and I can use it to about 0%-1% before it shuts off.
You could try reinitializing your battery. However seeing as your battery is that old. You would be better off getting a new one.
What is reinitializing the battery? I really wanted to avoid buying a new battery unless I really had to. I've read people's battery dying at like 25% left, that's when I'd buy a new one.
burntrat said:
What is reinitializing the battery? I really wanted to avoid buying a new battery unless I really had to. I've read people's battery dying at like 25% left, that's when I'd buy a new one.
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Above post is correct as your battery is quite old it is probably time for a new one. My old note 4 was very similar to this before the emmc failed in it it would always show different percentages on battery,the phone died before i got to replace battery though
TheMadScientist said:
Above post is correct as your battery is quite old it is probably time for a new one. My old note 4 was very similar to this before the emmc failed in it it would always show different percentages on battery,the phone died before i got to replace battery though
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Man I was hoping it wasn't time for a new battery just yet. Also, sorry to hear about your n4. Looks like eventually all of them will die like that soon. I swear this was planned cause the n5 wasn't that great, trying to thin out the n4 herd.
burntrat said:
Man I was hoping it wasn't time for a new battery just yet. Also, sorry to hear about your n4. Looks like eventually all of them will die like that soon. I swear this was planned cause the n5 wasn't that great, trying to thin out the n4 herd.
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I loved my note 5. Battery killed in it too twice i haad a note 7 edge rom on it
TheMadScientist said:
I loved my note 5. Battery killed in it too twice i haad a note 7 edge rom on it
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I tried the no5 for a bit, but wasn't really impressed with it. It had it's pros and cons, but I felt the no4 was better overall for my uses. I read others saying pretty much the same thing with sticking with the no4 rather than moving on the no5 cause of no battery or microsd card support etc.
How did you deal with dead batteries out of warranty or did you have both battery issues in the first year?
burntrat said:
I tried the no5 for a bit, but wasn't really impressed with it. It had it's pros and cons, but I felt the no4 was better overall for my uses. I read others saying pretty much the same thing with sticking with the no4 rather than moving on the no5 cause of no battery or microsd card support etc.
How did you deal with dead batteries out of warranty or did you have both battery issues in the first year?
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Lol i bought 3 note 5s and pieced them together with one one good screen and a bad usb port on said screen i swapped the batteries myself I heated the baqck and didnt bust it just scratched it. so i ordered a new back and use small dabs of rubber cement to put it back on.
I do all my own repairs no warranty. i had a verizon tmobile and sprint mother boards luckily I rooted before the usb went out completly and used wifi file transfer and wireless charge for that issue. So much as I now despise Usb ports and no wireless charge on devices.
TheMadScientist said:
Lol i bought 3 note 5s and pieced them together with one one good screen and a bad usb port on said screen i swapped the batteries myself I heated the baqck and didnt bust it just scratched it. so i ordered a new back and use small dabs of rubber cement to put it back on.
I do all my own repairs no warranty. i had a verizon tmobile and sprint mother boards luckily I rooted before the usb went out completly and used wifi file transfer and wireless charge for that issue. So much as I now despise Usb ports and no wireless charge on devices.
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Wow, I wish I had the skills and patience to do that. I know I'd make things worse and end up paying more in the long run for parts and fixing it. I think that is a huge reason why many won't move onto these newer phones without replaceable batteries.
I swapped out an older, but less used oem no4 battery and will see if it's any better.
So I'm using the older battery and lights up green at 100% (same level as TWRP rec).
But today, my phone just shut off at around 35-39% while in the middle of streaming a short video clip. Only way to turn it back on was to remove then reinsert the battery. Is this normal of dying batteries around the last 1/3 or could this possibly be an unstable kernel issue.