Battery charging problems (red light) - JAMin, XDA Neo, S200 General

I've got a strange problem with my French Orange SPV M600: it doesn't seem to keep it charge. So first guest was the battery, which I changed. But even with a new battery the M600 discharges very quickly.
What did I do:
1) Put SIM-card in M600
2) Put original battery in M600
3) Connect it to the original wall plug-charger
4) Wait until red light comes up
5) Push the power button and hold it until the M600 switches on
6) Type in the PIN-code
7) Verify regularly the charge and it's state
Until here, everything goes as expected, the M600 charges the battery, although it does this very slowly, since it takes more than 24 hours to go to 100%. After that, regardlessly of if I keep the M600 attached to the charger, connect it via USB to a PC or deconnect it from any powersource, it will discharge very quickly without any initiation of a new charging cycle.
So at first glance, I though it must be the battery. So I bought a new one. It's not an original, but one from Dynapack. But with this new battery I get the same strange behavior.
I've tested off course several other different scenarios:
a) with a SIM-card
b) without a SIM-card
c) with the new battery
d) with the old battery
e) after a hard reset
f) after a hard reset and bypassing the installation of Orange specific software
g) any combination of the above.
But until now, no luck. Please keep in mind also that I've not fiddled around with ROM-upgrades, it's still the original.
So has anybody an idea of what the problem could be?

May be it is because of the charger. Borrow it from someone and charge again, see anything happens. good luck.

I wasn't able to borrow another charger, but I had another USB charger that I tried, off course, with no luck. And another universal USB-charger doesn't work either. Everytime I start a charging cycle, the M600 will charge and after a few hours charging it will show that the battery is for xxx% charged. And then after a few hours, the M600 is completely discharged.
I doubt the problem comes from the charger, since the M600 will charge. I also doubt it's the battery, since it behaves the same with another battery.
EDIT:
In all my experiments I forgot one thing: to take out the 2GB SD-Card. I did this yesterday evening, did a new hard reset and let it charge. A few hours later, my M600 indicated that it was almost fully charged. This morning, it was and instead of showing an orange or red led, it had it's led shining green, a colour that I haven't seen much lately So I suspect either the SD-Card to be faulty resulting in a very high battery drain or some program that executes itself in the background which resides on the SD-Card. So the next step are:
1) test for several days without the 2GB SD-Card: if okay, SD-Card or contents on it is suspect
2) test for several days with the 2GB SD-Card: if not okay, SD-Card or contents on it is suspect
3) if 2 is not okay, test for several days with
3a) the same card, but freshly formated
3b) another card
I'll keep you up to date.

i have the same problem as you with my M600.today i charged my M600 for about 6 hours an d my battery was 40% charged.
I hope that you adviced will be a good solution for my phone.Tomorow i'll try to fix it.
keep us up to date

hi, somebody figured out how to fix the problem? thanks

i subscribed my problem with battery.So two days ago my phone reset itself 2 times.And then was dead.So today i bought a new battery and now it works great.
So this prolems with charging, might tell you that, your battery will be dead soon.

where did you buy the new battery? i just bought 1 from:
http://www.dealextreme.com/details.dx/sku.6398
very cheap if you asked me... now waiting for it

Related

What is wrong with my Jasjar(s)?

Desperate for help, please read and give advice!
Had a Jasjar for almost a year. Battery started to weaken, so went on gizmos2go.com and bought a replacement. Already with the old original battery, Jasjar started to act weird: power meter suddenly dropped down to 12% and in two minutes back up 80%. With the replacement battery things got much worse. Restarted, insufficient battery power message came on often, car charger did not charge it at all and finally when I took off the wall charger, the charging icon would not change back to power meter until reset.
So I took it back to the shop (in Europe) before the warranty expires. They sent it off to Italy to get it repaired at I-Mate, suggesting it will need a new motherboard. 30 days passed, phone did not get back, so I got a brand new one with a newer ROM, without the original battery.
At first all was good for less than a day. I reinstalled all my software and started to get a message that there is not sufficient power to supply the SD card operation. I paniced, took the card out, no issues for the rest of the day. But this morning green solid led light on (battery charged). I unplug it, try to turn it on, screen blank, green led on. Reset: screen dead red solid led light. Plug in the charger and starts charging from 0%. Charges in one hour and now it seems to be fine. For now…
Anyone had similar issues? Solutions?
Can it be the battery? Is there a way to check it at home?
Can it be a malfunction of the SD card? There is no visual physical problem and works fine in my pc.
Can it be the charger? No name car charger, pc USB cable?
Can it be any sw?
Please, help! Thank you,
IZ
I think its the issue with ur battery coz in ur earlier case and the newer one ur battery was common which had the same problem not with ur sd card , try use with ne of ur friends battery for a day the things will pretty much b narrowed down with the problem .

Hermes SPVM3100 Not Turning On

hi ive tried this:
"Problem 6: Device doesn't turn on, shows red LED only
In this case you can try:
Remove battery
Connect Hermes to charger or USB
Insert the battery while Hermes is connected to charger
Red light should turn Amber
Soft Reset "
but i dnt get any lights coming on it was working last nyt and i took a call after the call finished i put it on standby and i went to use it 20 mins later and it wasnt turning on ive done a soft reset nothing happened, cant do a hard reset and the above witrh the charger or usb didnt work anybody know wat might hav happened i havent done any upgrades its a standard m3100 from orange
mrcopyright said:
hi ive tried this:
"Problem 6: Device doesn't turn on, shows red LED only
In this case you can try:
Remove battery
Connect Hermes to charger or USB
Insert the battery while Hermes is connected to charger
Red light should turn Amber
Soft Reset "
but i dnt get any lights coming on it was working last nyt and i took a call after the call finished i put it on standby and i went to use it 20 mins later and it wasnt turning on ive done a soft reset nothing happened, cant do a hard reset and the above witrh the charger or usb didnt work anybody know wat might hav happened i havent done any upgrades its a standard m3100 from orange
Click to expand...
Click to collapse
The problem appears to be caused when battery has more or less zero charge and perhaps fooling the charging circuitry into not recognising a battery is in place.
So - Force charge the battery without the Charger
If your problems remain you could always try the following to manually charge the battery a little (enough to let the Hermes know the battery is present when you put it back in) credit for this goes to triposte as the following is adapted from his suggestion:
Those with a basic knowledge of circuitry and things technical will fair better with this solution. The electrical contacts are all important, poor contacts will render this a worthless exercise.
I leave it to you to decide how you connect the wires. If you have no other means you could enlist the help of someone to hold the batteries and wires together while you connect to the Hermes battery!
1) Remove the battery from the phone!
2) Take 3 fresh AAA batteries in series (total 3 x 1.5V = 4.5V)
3) Connected the (+) wire to (+) on the battery
4) Connected the (-) wire to (-) on the battery
5) Hold this in place for 60 seconds.(possibly longer you are trying to charge it enough for charging circuitry to recognise there is a battery installed.)
6) Put the battery in your phone
7) Switch on phone and start charging (via USB)
Hopefully you will get the Amber charging light.
It may be worth repeating this a few times if not successful on the first try.
Warning - Do not connect a mains based transformer to the battery with an incorrect charge rate (mAh) and voltage (V). Any attempt to force charge using mains transformers could be extremely hazardous (explosive). Only a qualified/competent person should attempt to charge the battery in this way. Similarly, even if you are using batteries to do this task, do not leave them connected for more than a few minutes and stop immediately if either set of batteries become warm.
If the problem persists it is worth re-trying the solution you mentioned in your post as well as the above, before giving up.
The final resort - a new battery.
Mike
hi ive tried wat you hav asked but still not red light or amber ligh it shws no light at all i dnt understand how its gone from working 1 minute to completely not working in another
mrcopyright said:
hi ive tried wat you hav asked but still not red light or amber ligh it shws no light at all i dnt understand how its gone from working 1 minute to completely not working in another
Click to expand...
Click to collapse
Yes, I know. It has been reported by quite a few and is actually quite a common problem (relatively speaking) across several phone brands and types.
The solutions you have tried have worked for some, not all. One or two found that it randomly (seemingly) just started charging again.
Your problem is whether to return the device as defective (hopefully under warranty) or whether to chance just getting a new battery. A battery will be fine if it is the usual battery problem, but if not then you'd have wasted money. If you have access to a retailer where you could access a battery just to test it that would be ideal.
Mike
I seem to remember having the same (similar?) problem on my old Universal - I think the solution in that case was to take the battery out for 10 minutes, then put it back in and then connect the phone up to the mains charger, rather than to the USB connection on your PC. The phone needed to be left off (not difficult with a completely flat battery ) and then seemed to charge....
Just a thought, not sure if it's been tried in this case?
Mark.

Tytn Won't Charge

I have noticed that for the last week my Tytn won't always charge itself up either when its in its cradle or is being charged via the charging lead.
I have no idea what has brought this on. The solution I am using at the moment is to soft boot, which seems to solve the problem for a while. For the techies on here I am using the standard HTC Win5 Rom, straight out the box.
Has anyone come across this problem and, if yes, knows what the solution is please? It was only because my low battery alarm kicked in the other day that I realised there was a problem.
As I use the kit for work I cannot afford to have it not charge up.
Many thanks in advance for your help.
WB
Caveat - Yes, did search first on here and elsewhere before posting.
Could be hardware (at Device) / could be software. Without testing these things out it's impossible to say. I suppose a quick test of the physical contacts of the device would be to switch on and connect the charger and by gently moving the connection, see if the amber charging LED goes on off.
In the end I always think with this kind of problem a hard reset saves a lot of time testing this and that. If there is nothing you can pin down as an obvious change/installation you made before this started, then I'd do a hard reset.
Of course you are fully prepared for this with full backups taken at key installation stages?? - Hope so.
Mike
The only thing I've heard of is that using USB cables/cradles, car chargers and non-standard wall chargers (such as for motorola) are ok for trickle charging but if the battery goes low you need to use the original wall charger supplied with the phone.
I know this was the problem on my Wizard - wouldn't charge a low battery with a motorola charger but fine with the original.
Mike,
I think I will do a hard reset as a last, last, resort only if all other options are well and truly exhausted. I rebuilt the damned thing for the umpteenth time only 2 weeks ago and I absolutely don't want to go through that pain again.
The frustrating thing is that for the first time since I owned the Tytn (6 months) all the problems I did not know about before I bought it had finally been resolved (excepting the freezing of TomTom, which still remains outstanding).
So just when I thought I could finally start to rely on the Tytn as a fully functioning relible working tool we get this.
I owned a Sony P900 for over 3 and a half years as a business tool (grant you the PDA functionality was a tad restricted compared to the Tytn) and it never failed me once! If it wasn't for a problem with the touch screen and me thinking it was time for a change I would still be using it today.
Anyone else any other suggestions on this problem please? Wiggling the charging cable in the mini-usb port makes no difference. Only a reboot does at this time.
So damned frustrating!
WB
hungry TyTN
Hi,
I have a similar problem. I had a go for the WM6 from LVSW (2007-05-19) and the latest Radio (1.41.00.10) and a brand new out of the box TyTN.. First thing I noticed was that the unit discharges itself very quickly. I've tried various radios without any good luck too. I think it killed my battery, at least it went so low that I could'nt recharge it normally. I had the RED LED blinking fast, constant RED and sometimes AMBER. My tip is to never let the battery fully discharge here.. I had to kickstart it with 3 AA-batteries in serial, and hooked up + and - wires to the TyTNs battery so it could have a little power, or else the TyTN would not charge it anymore. I assumed it could be my old SIM and/or the battery, so I went to th store and got a new battery as replacement for testing this. I am now able to charge, but I the power consumption is far beyond what I expect, it is like 341 ma read with ABC Power Meter....! Even with radio off, wifi off, receive incoming beams off, BT off, screen to minimum brightness, nada... I was expecting a lot less... This hungry device will not last many hours, and the battery does even produce much heat during standby operation, which is not good besides from a hand-warmer in the pocket during winter time maybe... I have also tried using Bandswitch to disable UMTS as maybe the UMTS reception here is not super good, but still working... Even talking on the phone while charging it drains the battery heavily.... to empty...
Besides from all this the WM6 from LVSW seems to be super quick and stable, maybe the very best one to pick for a HERMES.
I am desperate to find a conclusion here...
heeelp..
Update:
I happened to purchase a faulty device!!! There was indeed a HW error on my brand new device so I got it swapped with another one that works. Not all problems are SW-bugs..
Thought I would come back on this thread.
In the end I had to do a hard reset and rebuild as other problems started to manifest themselves and rebuilding became the easiest option.
Rebuilding has solved the problem; however it might interest you to note that this time I rebuilt the Tytn just like I would build a PC. The OS built itself first, with its associated apps, then I added any other additional OS tools, eg SPB Mobile Shell. I then grouped my apps into a logical order and installed them one by one.
After each install I rebooted the PPC, checked that the last app installed ran ok, then tested every other app to see if they ran as well BEFORE installing the next app. This process was a little tedious but it seems to have paid off.
I have to say though that having rebuilt this piece of kit from scratch at least 20 times in the last 6 months, I just cannot count on it as a reliable business tool in the same way as I did with my previous Symbian device. Shame given how much I spent on it.
When my next upgrade is due a Windows mobile device WON'T be on my list!
WB
Wacky - Get a full back-up tool like SPB backup and you can avoid all that pain. Hard Reset to Restoring a full backup - 10 minutes maybe. Much better than re-installing all those apps everytime you hard reset. And you can create a backup before and after each installation if you wish.
Mike
Mike,
Thanks for the tip. Must admit I had not thought of using SPB backup in the way that you suggest (can't see the wood for the trees sometimes).
Now that I think I have a stable system I will back it up using this tool and create a "line in the sand", in terms of a good system backup.
I still remain to be convinced on the stability/suitability for sustained business use though.
Appreciate your input.
WB
Similar (Battery Meter) Problem
This week, my phone reset for some reason and came up with the screen which shows the current IPL and SPL. The phone still has all the apps and data I installed, so it was not a hard reset. This happened with a 1/2 charge on the battery.
Since that happend a full charge now shows as a 1/2 charge only on the meter and this is as high as the meter will show. The phone still lasts just as long, so there is no physical battery problem.
Anyone know how to fix this without a true hard reset.
Thanks
Mardig,
The only suggestion I have is to hard reset the unit and then rebuild it from scratch. Worked for me.
In any case it may be advisable to do this as it sounds like you have other problems.
Once rebuilt I suggest you take up Mike Channon's suggestion to get a tool and backup the device. That way if you have further problems you at least have a line in the sand to refer back to.
By the way, I am not ruling out a hardware problem in your case. However my starting point would be my suggestions above.
Good luck
WB
Strange TyTN behavior when charging
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
eznil said:
I bought a car charger for my TyTN and used it for ~4-5 months without a problem. One day a fuse went off and after replacing it with a new one and connecting to TyTN, a TyTN stopped charging completely. I checked at home with an original wall charger - nothing. I was stupid enough to try the same car charger with my second TyTN - not surprisingly it burned the other one too :-(
I got them both fixed, a car charger replaced with a new one, so everything should have been working fine. The following happened:
1. First time a car charger is connected, it works fine and the TyTN is charging.
2. Disconnecting a charger and reconnecting it back after couple of seconds restart charging, however this stops after 1 sec and the screen shows as it is not connected.
3. Repeating step 2 does nothing - no charging starts at all.
4. Soft reset - go back to step 1.
5. When TyTN off and car charger connected - charging is working - amber light is on.
6. Wall charger (original), TyTN on or off - charging is working - amber light is on.
I did hard reset as well thinking it might be a broken driver problem, but it didn't help. Tomorrow will try to reload ROM.
Any ideas?
Help will be appreciated (before I take it back to lab and spend another $40 for repair)
Cheers
Click to expand...
Click to collapse
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
mikechannon said:
This is a known issue. It also appears you've realised the soft reset workaround:
In Car charging
(May be relevant to USB/Mains charging also)
Hermes only charges when switched off
Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off
Possible Solution:
a.) Connect charger with power on
b.) Switch on Hermes
c.) Soft reset whilst connected
Hermes should now charge whilst on or off.
I charge mine in the car but I do not use a car charger but a 12 volt to 240 volt inverter - so I can plug in a mains charger. Never have problems with this and I can also use it to power my laptop.
Examples here of cheap and expensive ones - small ones and large ones:
http://www.sailgb.com/c/12v_inverters_converter/
Mike
Click to expand...
Click to collapse
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Update: tried the method explained, however the situation is still the same - both points 2 and 5.
Regarding the DC-AC inverter - do you use a wall charger or USB output (if there is one, I found one that has both main and USB).
Cheers
eznil said:
Hi Mike.
Thanks for your prompt response.
I did read that thread, however it seems that it doesn't explain point 2 in my explanation, does it?
Cheers
Click to expand...
Click to collapse
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
mikechannon said:
Unless I misunderstand something - one of the primary causes of the problem is the disconnection whilst charging leading to a refusal to charge when re-connected. To quote my post:
"Pulling out charger lead (or interrupting power supply) while charging in car (with device on or off ) may result in Hermes only charging while turned off "
I realise of course this does not explain things and is just a statement about what happens.
Mike
Click to expand...
Click to collapse
THe funny thing is that the other TyTN I have doesn't suffer the same behavior and charges fine, even though I disconnected and connected many times while charging.
Yeap, it's strange, unexplainable and most of all extremely annoying.
Thansk a lot for your help.
Solved!!!
Hi.
I am happy to tell that I managed to figure out how to overcome that problem. I hope it will work for all users - I tried it with 2 different TyTNs and it was OK.
The solution is to plug/unplug the USB charger only when the device is off - not a complete shutdown by long press on Power button, but a short one.
If it's OK, when plugging the lead the power button lights up in <1 sec. If not, it takes ~5 sec to go on.
Best regards,
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
gangstar said:
i discovered today....when i plugged my hermes into the car charger, that it wasnt charging.
after a soft reset it charged. an then.....no problems untill about 22:00 pm. i plugged it again and...same thing, it needed a reset to charge.
what could cause this? igo may way and bluetooth gps. coz i think this is the reason.
Click to expand...
Click to collapse
Please read the thread - this strange behavior is described in details.
Try the solution in my post above - it workes for me, hoefully for you too.
Goos luck.

Wizard situation: worse then a coma and maybe better than dead... But doesn't turn on

Hi there,
First I apologize about my poor English, I am Brazilian and should speak portuguese, but this is the best forum ever... so I'll try my English
My story:
Four days ago my 1,5 years old 9100 running the WM6 NTS was working perfectly, the best device I ever had. But, at night, I removed the battery to get the SIM card and then I put the battery back but did not turn on the phone. I used the SIM card in another phone during the night. I was afraid to lost it.
In the morning, I removed the battery again, put back the SIM card and then the battery. When I tried to turn it on, nothing happened, just like as if it was without any power. I was surprised, because I had fully charged the battery in the night before and before I first remove the battery, it was about 80% of power. So, I decided to try to recharge again, but there was no lights on. I left it charging for about 10 minutes and got nothing.
So, as I was leaving home, I put the 9100 in my pocket, after a few minutes I tried to turn it on again and it worked. The battery meter was showing about 80%.
Ok then… It worked well on Monday. But when I woke up yesterday morning (Tuesday), the phone seemed to have self-restarted during the night. So, I typed my password and it started working well again. I checked the battery meter and it was showing about 40% of charge. After a few minutes the phone seems to be totally dead. I tried to charge it again and after 2 hours I got nothing, it was still dead, did not turn on and there were no lights on.
Later on that day, I got a multi-meter and checked the battery tension. With the positive on my left I could check that measuring the power with the wires on the 1st “slot” and on the 3rd on, I get 3.47V. Measuring the 1st with the 4th I get 3.63V and measuring the 1st with the 5th or 6th I get 3.75V. Check what I mean at http://webtennis.rg3.com.br/qtek_9100/battery.gif.
I tried to remove the battery, then put it back and then turn it on again… It started, but in a few seconds, when was showing the OS, SPL, etc… it went off. I tried that again; it started, loaded the OS and went off. Once again I tried this, but with the power cable on, so it started but in seconds was off again.
So I thought “that might be a bug, maybe if I run the update utility it will work”. I started the phone in the bootloader mode, but before I connect the USB cable and start the RUU the 9100 went off. A few more times tring to remove the battery and starting it again, it went off and never came back again!!
I plugged the power cable on the wall and on the phone and there were no lights on, but I could feel the battery a bit warmer, just like it used to get. I left on the wall all night long and today in the morning still nothing. I removed the battery for about 30 minutes and got nothing, neither the screen with the OS, SPL, IPL…
Now I am despaired, don’t know what to do, no clues. I am in Brazil and don’t know where I can take to be repaired and have no plans to get back to Canada or Europe for the next 3 months.
Can you help me with this problem? I love my phone and want it working again.
Thanks for all your help.
Battery problem...?
It seems as thought you may be having a problem with your battery, not your phone. Try buying a battery off eBay, they are pretty cheap, and that should tell you what the problem actually is.
Or if you know anyone that has a wizard, try your battery in their device. If the problem is still appearing, then you will know that you just need a new battery.
Battery or charger ?
I agree with zakhir_n, it sounds like a battery issue not the phone. My friends MDA battery died after 2 months of use, so you can never be sure. We swapped batteries and revealed it was his battery not taking a charge.
Next check that you are using the original charger. I went away on business and grabbed the nearest charger for my 8125. Needless to say I grabbed a Motorola charger and it refused to charge the dead battery. Make sure you have the original charger, as it MUST say 1000ma or 1Amp output on the plug. The Motorola one I used was only 500ma or .5Amp and it was unable to recharge a dead 8125 (MDA) battery.
New status: WORKING
Hi there,
Thanks for all the posts.
Well, I checked my charger and it is a 1A 5V and my battery gets 100% of charge.
This is what I did:
Fully charged the battery, removed it for about 1 day an then I turned it on. Surprise!!! It was working and worked for 20 minutes and went off again e seemed to be dead.
Once more I the same thing but this time I flashed it with an official ROM. Fully charged the battery and removed for about 1 day. When I tried to turn it on, it worked as it was new.
So I flashed it with the WM6 Core 2.0n. It worked perfectly. When the battery got 80% of power, it restarted itself for several tines.
Now I bought a new battery and it is working very well, no problems till now. Guess you were right… I really had to change the battery.
Thanks for all the help and sorry about my English!!!
Regards,
Arthur
Nooooooooooooooooooooo
Hi there… Got the worst birthday present ever!!! Today I woke up and my QTek 9100 wasn’t working.
I got a new battery, when I put it on my phone it was 54% of charge. I used it till it gets 13%, then I fully charged it with my computer’s USB cable. Used the phone for 1 day and the battery was again around 80% of charge (just like the other time). I put it on “flight mode” went to sleep. When I woke up……. it was not working anymore, I put back the old battery and got nothing.
Now it is with the new battery being charged with my wall charger (1A 5V), but there is no lights on.
I already tried to run the WM5, tried a new WM6, checked the charger, replaced the battery and none of this seems to solve my problem… Do you know what more I could try? Do you know where I can send it to fix in Brazil?
I don’t know what to do… I already sent e-mails to QTek and to HTC and after 1 week got no answer…
Thanks for all the help!!!

Issue: Battery not charging

Hi all ... I got a new battery for my Universal and it worked fine for few weeks. Then I got a new device (Kaiser) and I no long use my old one for about 3 months. When I tried to use the Universal again I discovered that the charging led is always off and when I remove the battery it turns on in red ... I 'm sure it's a battery issue coz when I put the old battery back the charging led goes on.
so, the question is: could be the battery dead bcoz I didn't use the device for few months ? ... and if so, how can I fix it ?
TIA
This is a somehow "tough" question, answer is not easy without inspecting the battery electrically, but, with a multimeter you could check the battery's voltage, check it, it should not be too low (above 2.5V), if it's lower, try to fully recharge it (leave it on charge inside the phone at least one night).
Universal does three things when the battery is discharged:
If it has been fully discharged, it might show the red led for a couple of minutes (while the battery acumulates enough energy to begin the boot), or stays red when the battery is missing.
Orange led (in charge) or nothing for a couple of minutes, then orange (this might be your case), it means that the battery is not dead but the device is booting and while the system returns to "idle" it cannot give you any indication of charge (because you need a "idle" state to have such message).
After so much words, it might be more convenient just to buy another battery, with today's prices...
thx so much for all this info .. actually in my case the led is always off when the new battery is inserted .. it goes in orange with the old battery ... so, im sure the charging circuit is ok ... I just wonder what happened to this new battery which have not been used except for few weeks
it might just be dead, poor quality batteries are the most commond these days, even more if you bought it thorugh Ebay.

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