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help! screwed up. when powering on only SERIAL or USB appear

I just screwed up. had my mda compact working for 10 minitutes then I ran the wrong update and now everything is gone. when I turn it on only "Serial" or "USB" appears (depending if the usb cable is connected). have a 512 SD Card. Please help! What shoud I do? Where do I start? Thanks

Re: help! screwed up. when powering on only SERIAL or USB ap
tppp33 said:
I just screwed up. had my mda compact working for 10 minitutes then I ran the wrong update and now everything is gone. when I turn it on only "Serial" or "USB" appears (depending if the usb cable is connected). have a 512 SD Card. Please help! What shoud I do? Where do I start? Thanks
Click to expand...
Click to collapse
Do you have your original ROM backed up?
Do a soft reset and see if anything changes.

You probably need to reflash the ROM. Connect USB and run the installer.

I had the same problem :twisted: and was able to run a full upgrade trough the USB docking station. What was remarkable is that it seems that you can run apparently any OS you :lol: want because the check on what is installed leads to nothing because there is nothing to compare.
suc6

where to find the installer?
where to find the installer? - sorry I'm new to this, feel so stupid...
I had run a complte backup from active sync but don't know how to use it. I have a german t-mobile version. prefere it in english so would not mind installing the english one BUT HOW?
did a soft and a hard reset - did not help at all.

Same problem!
I was trying to upgrade the ROM using the official O2 download and got the same prob. I backed everything up using ActiveSync, but of course this doesn't run now that the XDA2 just says "Serial" or "USB" (if in the cradle) and v1.01 at the bottom of screen. Soft and Hard reset make no difference.

..more
Got it working again, by just running the O2 ROM update, with the XDA 2 in the cradle. Then, of course, to cause trouble for myself, I restored the backup. It couldn't write certain files 'cos they were in use, so I skipped them - - now its a white screen...

Cincular 8525 stuck in Bootloader

I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?

Zulu137 said:
I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?
Click to expand...
Click to collapse
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help

Asfarizal said:
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help
Click to expand...
Click to collapse
Manage to solve the problem ...thanks WIKI !!
Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus
Then Flash to any ROM you want !!

Thanks .... But
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.

1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......

Thank You
I will follow the instructions you gave and try to get it going this weekend.
Thank you so much for your time

Zulu137 said:
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.
Click to expand...
Click to collapse
Looks like you've got a lot of reading to do, and a problem to sort out. Firstly a couple of answers...
Schaps is a Rom Cooking guru (makes custom versions of WM5, WM6 etc). When you get your phone sorted out I'd recommend trying one of his roms.
Hard SPL. The SPL is part of the bootloader which effectively dictates how a rom is flashed and what roms can be flashed. HardSPL is a custom version of this which allows you to flash any rom from any carrier. It also protects against a bad flash in many cases. It is recommended before you try flashing any new roms or radio roms. Use Hard-SPL-V7 at the bottom of the first post here.
The Rom upgrading software is contained in any of the cooked or carrier supplied roms. It is normally a .zip file which cotains 2 files: xxxxxRUU.exe and RUU_signed.nbh. You run the .exe file from your PC when connected to your phone via USB. More details of how to do this are in MrVanx's guides. Also other resources here.
Now to try to sort your phone out...
What is displayed on your screen when in bootloader mode? It should be something like this:
HERM200
IPL-1.04
HERM200
SPL-2.10.Olipro (This is HardSPL V7)
If you don't have an Olipro SPL then you need to get HardSPL onto your phone. If you haven't done any upgrading and have had the phone from new then I guess you don't have hardSPL.
Now you need to fix your USB Malfunctioning problem. I can't help too much here except to suggest trying a different cable, different USB port or different PC. Also, if you are running Vista try an XP maxhine. When you connect to the PC does your phone show Serial or USB on the screen? If you can't get a USB connection, all is not lost - you can re-flash your rom using an SD card, method here.
There is a thread about un-bricking phones which may help.
There are various diagnostic tools (which can also screw your phone if used incorrectly). The favourite of these is MTTY but you need a USB connection to use this.
If your phone is in warranty I'd recommend getting your supplier to sort it out, but if not I'd try to re-flash an ORIGINAL supplier rom (Cingular I guess). You can get links to the official supplier roms here.
I think (might be wrong) that sometimes when stuck in bootloader you need to flash an official rom, not a cooked one to recover your phone - then you can run HardSPL and then flash cooked roms again.

Cingular 8525 stuck in bootloader
Thanks for the reply ... lots of great input.
Now to answer some of your questions.
1) When I power up the phone (only pushing the power button ) it goes straight into the bootloader screen without pushing any other buttons, and it displays
HERM100
IPL-1.01
HERM100
SPL-1.06
Then at the bottom in the white bar it says "Serial"
The only way that i have found to power it down again is to remove the battery, there is no response from any single buttons after it is in bootloader
the soft reset and hard reset work but it just goes right back to the bootloader screen after.
2) The USB malfunction. This only started after the phone "crashed" and before that it worked great ... well i only used it to sync up to my work pc for the contacts and to get pictures onto my hard drive.
all the PC's that i use are running XP. I have tried my home PC and my Laptop
and the work PC and all of them have their own cables and they all say the same thing ... "the USB device is malfunctioning"
I am sure that when i get the phone going again the USB will start to function again.
3) Phone warranty ... I bought the phone off e-bay from a store in new york about 10 months ago as a "new unlocked cingular 8525" it was new and unlocked, but i have no idea how they unlocked it. I would assume that there would be no warranty now and in any case i live in Canada and would have to ship it down to the states to an AT&T repair center and that sounds like a nightmare to me with the customs and so on.
I will give you a little more background on the problem. the phone worked like a charm without any problems at all for the 10 months that i had it, then the morning of the crash the phones alarm did not go off in the morning and i was almost late for work ... i did not pay it any further attention untill at 3:26pm
that afternoon the alarm went off ??????? (it was set for 6:05am) so i checked the main clock time, it was right. I then checked the alarm time, it was right ??? So i figured that something must have just got confused, so i powered down the phone with the power button to just restart it and while it was powered down i removed the battery to take the oportunity to to clean all those fuzzies and dust that collect in the battery compartment out and put it all together and powered it up again (just by pushing the power button) and this wierd red, green, blue and white screen appeared and that is all that i have seen since ???
I hope that answers your questions and i will start going through the links that you sent and get to reading ... will there be a pop quiz ... lol
Thanks again for your time and i very much appreciate all the time that all of you have spent on me and my phone ..... I know that you all just feel bad for me because i now have to use a Motorolla V551 ... lol

Great Work
ultramag69 said:
1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......
Click to expand...
Click to collapse
Thanks a lot man & great work i unbricked my Herm100 with method u mention above thanks a lot & great job keep it up

I also have this problem.
I d/l Hard-SPL-V7
and when i run RUUWrapper.exe
I get an error saying the application failed to initialize properly (0xc0000135)
What's going on?
How do i fix this?
this happened when i was trying to unlock the phone.
Thanks

need help
when i switch on my orange herm100 it shows On the bootloader screen is displayed:
HERM100
I PL-1.01
HERM100
SPL-1.40.01ipro
history : i buy unlocked orange phone
fewdays back i found no imei ,
yesterday i try to flash by micro sd but in gsm stage its gets hang no progress after extrom stage
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM - (NO ACTION)
OS -
i tryed several time no action, i cant connect by mini usb.
PLEASE help me
tell me which it the right rom to chose? step by step procedure..
how to rectify imei?
thanks and regards
kirtibas

kirtibas, sorry it took so long to reply, 1st thing I'd do is upgrade to SPL 2.10 olipro. This is safer to use than others. then I'd suggest reflashing a stock rom to see if that works. After stock rom works then use a cooked rom as your heart desires... Cheers...

[Q] HD2 and ActiveSync.

Hi all.
I just a got a HD2 today. And the first thing that came in my mind was "Let's go to xdaDev to get a nice custom rom". I downloaded one.
After that I put the usb and try to make it syncronize. And the problem is here : ActiveSync dont reconize the phone. I spent the last 4 hours to google why it shall not work. I tried to unstick option at "Start=>Settings=> Usb to PC" but it dont work. Nothing more after perfoming a hard reset and reinstall ActivSync.
But something is strange : When I go in the bootloader, there is the 3 color screen and the phone Display "Serial" at the bottom of the screen ; and when I start it again with USB plugged, it doesnt display "USB" instead of "Serial" it's just void and if I remove the USB "Serial" is displayed.
Plz help me to make the phone syncronize .
I use Windows XP (no firewall, no antivirus) and an official Orange Rom. My SPL is 1.42.0000. I just hope there is no hardware problem ...

Some news ...
The HD2 isnt detected on 2 other PC (Both Win XP). I managed to syncronize my old Diamond too, and it worked well. Same with a HTC Touch and a Touch Cruise, the 3 ones works.
I also tried to use Bluetooth to get an Activesync connection and this time, it noticed the HD2 but no way to get a synchronization.
Any ideas ?

Try this: goto Settings, Other (Miscellaneous settings), USB to PC, Enable faster data data synchronization. Try to tick and untick the last setting.

It doesnt work . I'm trying to follow a "GoldCard" tutorial to flash to an official HTC rom. Maybe it's Orange operator rom ... But if you have any other suggestion, let me know

I can't believe that it's such a s*** to just connect the last HTC phone to a computer. The tutorial need ActiveSync to get the SD card ID so I will not succes in this way.
Is there another software that can be used instead of ActiveSync ?

Did you flash any rom at all or are you still stock?
If you have flashed already, Have you tried to go back to the default shipped rom using sd card (not goldcard)?
Find the rom that shipped with your device, extract the RUU_Signed.nbh file from it, copy it to your fat32 formatted sd card, rename leoimg.nbh, put card in phone, boot phone with down volume held, hopefully you get the message on the three colour screen saying something like 'press volume up to start' or somesuch.
THis should not only flash the rom, but also fix spl if it has become corruptted(which appart from hardware errors is the only reason i can see that it wouldn't recognise a USB connection)
Make sure it is the correct rom for your phone, though, correct vendor and region id.
I must say if you havent flashed yet it sounds like a hardware fault with teh usb cable/connector

I'm currently running a stock Rom from a french operator nammed "Orange". I haven't flashed anything since ActiveSync just dont want to know anything about my HD2.
Maybe I shall send it back to the seller. That's so frustating ...
If i dont find a way to solve this problem until the end of the day, I will return the phone.
Anyway thx for trying to help me

To me either the cable or the phone is faulty. Try another cable if you have one, if not just have the phone exchanged.

Phoque_You said:
I'm currently running a stock Rom from a french operator nammed "Orange". I haven't flashed anything since ActiveSync just dont want to know anything about my HD2.
Maybe I shall send it back to the seller. That's so frustating ...
If i dont find a way to solve this problem until the end of the day, I will return the phone.
Anyway thx for trying to help me
Click to expand...
Click to collapse
Ah in that case then i'd seriously consider taking it back /sending it back. Especially if you have tried more than one computer, sounds to me like faulty cable or USB socket.

kilrah said:
To me either the cable or the phone is faulty. Try another cable if you have one, if not just have the phone exchanged.
Click to expand...
Click to collapse
You must be right. I tried everything and I never had so much pain with my others HTC to get syncronization

I had the same problem not beeing able to connect to the internet via computer. After playing with the activesync settings on the Computer -> conection settings-> ticking on and off some of the boxes->ok, it worked again.

I have connected to three of these phones ( 2 french 1 english) and no problem whatsoever, everything happens without needing to touch any of the settings...is your pc even recognising that something is being plugged in on the USB?
Have you installed the latest version of activesync?
If you have done all the obvious things and it still does not work, the phone or the cable is defective...It should connect straight out of the box with a standard, un changed version of activesync.
Send it back!

PC doesn't recognize (see) my phone

Hello,
I have a problem, when I connect my phone with the USB cable to my computer, it doesn't do anything. He don't recognize the phone, doesn't make any connection nor see the SD card.
I've already tried to clear the box: Enable faster data synchronization, and tried to choose Disk Drive (Faster file transfer), it all doesn't do anything.
Tried different PC's, with WMC and Active Sync 4.5, with different OS's.
The cable isn't broker or something because the only thing that happens when I connect the phone with my PC is that the orange light (battery charge) is on.
I've installed Shadowline ROM, but it did work with that rom (active sync and disk transfer).
I think it is a problem of the ROM tho, so is there any way to flash my ROM without using a PC?
Answers would be realy appreciated.
Thank you.

nzane said:
Hello,
I have a problem, when I connect my phone with the USB cable to my computer, it doesn't do anything. He don't recognize the phone, doesn't make any connection nor see the SD card.
I've already tried to clear the box: Enable faster data synchronization, and tried to choose Disk Drive (Faster file transfer), it all doesn't do anything.
Tried different PC's, with WMC and Active Sync 4.5, with different OS's.
The cable isn't broker or something because the only thing that happens when I connect the phone with my PC is that the orange light (battery charge) is on.
I've installed Shadowline ROM, but it did work with that rom (active sync and disk transfer).
I think it is a problem of the ROM tho, so is there any way to flash my ROM without using a PC?
Answers would be realy appreciated.
Thank you.
Click to expand...
Click to collapse
You can flash from the storage card, just rename the .nbh file to TOPAIMG.nbh and put on the root of your storage card, go to bootloader mode and it will flash.
Your cable can be bad and still charge. I would try a different cable.
Also try deleteing the partnership in Active Sync and try to reestablish it.
I assume you hard reset after you flashed the ROM.
I do not think its a ROM issue.

Ok thanks for your reply.
I did what you sad but when I loaded the TOPAIMG.nbh in the bootloader, it came up with an error and freezes on: Loading ...
When I restarted it It Only shows:
___________________________
RUUNBH
TOPA100 32M
SPL-1.83.000
MicroP-Topaz (LED) v10
TURBO HW/TURBO SW
TP MFG DATA
510,547 180,883
177,209 842,207
844,844 Calibrated
Upgrade ROM code Error
Please try again
_______________________________
And then he goes to the white screen with the blue letters saying: Loading...
(I waited many times, one time for 2 hours but nothing happend).
When I put out my SD-card and the battery and connect the phone with the USB (my pc still don't see recognize anything) it will boot to the exact same screen as I typed here above but then he stays at that one.
I can't do anything, already tried to hard reset him but that also didn't work.
It feels like im pretty screwed..
Please help!

Maybe you have a problem with the mini USB.
Happen to me with Touch HD.
If so take it to a reppair shop.

Well, I borrowed and USB cable from my friend and now he indeed makes an connection. But no active sync connection. I also can't see my SD card in My Computer. He still only shows the screen that I typed here above, but then under in the white area a little text: USB
What do I have to do next to fix it,
please help
thanks

nzane said:
Well, I borrowed and USB cable from my friend and now he indeed makes an connection. But no active sync connection. I also can't see my SD card in My Computer. He still only shows the screen that I typed here above, but then under in the white area a little text: USB
What do I have to do next to fix it,
please help
thanks
Click to expand...
Click to collapse
I am concerned that you screen shot shows SPL 1.83.00, but you have flashed Shadowline's ROM.
It should say SPL: 1.83.00Olinex which would mean you have HSPL installed which is absolutely required to flash a custom ROM.
Did you have that ROM operational and just couldn't sync, or has the device not worked since you flashed this ROM?

Yes, I had the shadowline ROM, and it al worked good. I also could connect my mobile to my pc with the USB cable.
I don't know what happend, I didn't install any other program or something else but I suddently couldn't connect my mobile phone to my pc anymore.
But I wanted another ROM because I noticed that the Shadowline ROM feld a little bit laggy, so I found out that you can do that by your booting with the SD card.
And I know that you have to install hardSPL first, so I downloaded that one from the big post in this ROM forum from Topaz.
Booted with the SD card, and then when I started to flash the ROM he gave an error and now I have to problem that I can't do anything anymore.

nzane said:
Yes, I had the shadowline ROM, and it al worked good. I also could connect my mobile to my pc with the USB cable.
I don't know what happend, I didn't install any other program or something else but I suddently couldn't connect my mobile phone to my pc anymore.
But I wanted another ROM because I noticed that the Shadowline ROM feld a little bit laggy, so I found out that you can do that by your booting with the SD card.
And I know that you have to install hardSPL first, so I downloaded that one from the big post in this ROM forum from Topaz.
Booted with the SD card, and then when I started to flash the ROM he gave an error and now I have to problem that I can't do anything anymore.
Click to expand...
Click to collapse
I guess my point was if you had Shadowlines ROM, you were already HSPL'd, no need to do again.
Hard reset the phone and try to install ROM from SD.

Hi,
i had once the same problem. No connection with PC anywhere. I couldnt do nothing with that and was quite desperate about that.
But once suddenly it came to work again. I am not sure what made it work again but the only thing I can guess was that I took out and gave back the memory card with the turned on phone. Since then I have never had this problem again.
I wish you that this taking out of memory card helped you too.

Well, If I'm hard resetting, the only thing he does is show the percentages, then he says completed, then he reboot en I'm back at the tri-color screen again.
And I can't enter the bootloader, so I also can't install the ROM from the Sd-card.
And taking out the memory card while the phone is on also dont work
Any other options what maby will work?

nzane said:
Well, If I'm hard resetting, the only thing he does is show the percentages, then he says completed, then he reboot en I'm back at the tri-color screen again.
And I can't enter the bootloader, so I also can't install the ROM from the Sd-card.
And taking out the memory card while the phone is on also dont work
Any other options what maby will work?
Click to expand...
Click to collapse
Just some points;
Make sure the .nbh file is named excatly TOPAIMG.nbh paying attention to the case of the letters.
When you attempt to go into Bootloader, Holding Voume Down and Power buttons at the same time when phone is off, what screen appears?

[Q] my handset doesn´t recognize sd apps
I had the same problem as well, so I deactivated and reactivated the SD card from the phone, actually I cant take out the sd with the turned on phone. It worked once, but it happened again so i tried to the same but know the deactivate function in settings doesnt worked. Now i dont know what to do. if anyone could help me i would be very thankful.
My handset is a xperia x10 with 2.1 generic flashed bb 2.1.54, and 2.2 wolbreak gingerbread rom.
eiffeltom said:
Hi,
i had once the same problem. No connection with PC anywhere. I couldnt do nothing with that and was quite desperate about that.
But once suddenly it came to work again. I am not sure what made it work again but the only thing I can guess was that I took out and gave back the memory card with the turned on phone. Since then I have never had this problem again.
I wish you that this taking out of memory card helped you too.
Click to expand...
Click to collapse

[Q] White Screen of Death, Please HELP! :(

Hello everybody,
I have a refurbished HTC HD2 (sent to me by HTC) that is stuck on a white screen. However, I can get it to a green, blue red and white screen by holding down the volume button and turning it on. I haven't installed anything except a twitter application 2 weeks ago. I was on an interview for a internship and my phone all of the sudden made a loud noise and the screen when black. When I reset it, the screen turned white. Did I brick it? Is there anyway to make my phone work? I am so scared!

candrade511 said:
Hello everybody,
I have a refurbished HTC HD2 (sent to me by HTC) that is stuck on a white screen. However, I can get it to a green, blue red and white screen by holding down the volume button and turning it on. I haven't installed anything except a twitter application 2 weeks ago. I was on an interview for a internship and my phone all of the sudden made a loud noise and the screen when black. When I reset it, the screen turned white. Did I brick it? Is there anyway to make my phone work? I am so scared!
Click to expand...
Click to collapse
Hi,
If you can get the tri-color bootloader screen,it is not bricked.
From there you can start to re-install everything.
I hope you made frequent back ups,because you may not be able to retrieve your data.

Hi candrade,
I'm in the same situation as you matey - take a look at this thread and see if it can help you in any way:
White Screen of Death - Is There a Solution?
I also get a blank white screen. I can enter Bootloader mode but when I connect the device to my PC via USB, the word 'Serial' at the bottom of the screen doesn't change to 'USB'. I've also tried both soft and hard resets, with no luck.
Best of luck trying to resolve the issue. If you do manage to make any progress then please post it on here.

Archey* said:
Hi candrade,
I'm in the same situation as you matey - take a look at this thread and see if it can help you in any way:
White Screen of Death - Is There a Solution?
I also get a blank white screen. I can enter Bootloader mode but when I connect the device to my PC via USB, the word 'Serial' at the bottom of the screen doesn't change to 'USB'. I've also tried both soft and hard resets, with no luck.
Best of luck trying to resolve the issue. If you do manage to make any progress then please post it on here.
Click to expand...
Click to collapse
malybru I am truly grateful for your advice. You put my mind at ease. Where do I get the programs to reinstall on my HTC? Is it a rom? I cannot thank you enough!
Archey, good luck to you as well! I will keep you posted!

Archey* said:
Hi candrade,
I'm in the same situation as you matey - take a look at this thread and see if it can help you in any way:
White Screen of Death - Is There a Solution?
I also get a blank white screen. I can enter Bootloader mode but when I connect the device to my PC via USB, the word 'Serial' at the bottom of the screen doesn't change to 'USB'. I've also tried both soft and hard resets, with no luck.
Best of luck trying to resolve the issue. If you do manage to make any progress then please post it on here.
Click to expand...
Click to collapse
Hi,
If your serial is not changing to usb,maybe your pc/laptop is lacking the correct drivers.
Use ActiveSync for XP and WMDC for Windows 7.

malybru said:
Hi,
If your serial is not changing to usb,maybe your pc/laptop is lacking the correct drivers.
Use ActiveSync for XP and WMDC for Windows 7.
Click to expand...
Click to collapse
You only need the Activesync/WMDC drivers if the phone is fully booted up into WinMo. It is completely different drivers when connected in Bootloader Mode. Even with no drivers installed the 'Serial' will change to 'USB' just be the very nature of initiating the communication with the PC.

fred_up said:
You only need the Activesync/WMDC drivers if the phone is fully booted up into WinMo. It is completely different drivers when connected in Bootloader Mode. Even with no drivers installed the 'Serial' will change to 'USB' just be the very nature of initiating the communication with the PC.
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Ok,
So could you please explain why Archey*'s phone doesn't change form serial to usb?

malybru said:
Ok,
So could you please explain why Archey*'s phone doesn't change form serial to usb?
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Click to collapse
In order of known problems:
USB cable either not a data cable (only a power cable) or faulty - solution try another cable.
Front USB Connectors on PCs - solution, try the rear USB connector or if possible another PC.
Faulty USB on the the phone - I had the same problem with an HTC Diamond.
Corrupted Bootloader, thus the phone won't communicate with its internal USB controller.

I am still having trouble
How do you do it exactly? I'm sorry phones/computers is not my thing.
Also, are there any atlernatives to using activesync/WMDC? So sorry for all the questions!

candrade511 said:
I am still having trouble
How do you do it exactly? I'm sorry phones/computers is not my thing.
Also, are there any atlernatives to using activesync/WMDC? So sorry for all the questions!
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Click to collapse
Hi,
You only have to install them on your pc/laptop.

candrade511 said:
I am still having trouble
How do you do it exactly? I'm sorry phones/computers is not my thing.
Also, are there any atlernatives to using activesync/WMDC? So sorry for all the questions!
Click to expand...
Click to collapse
You don't need Activesync or WMDC if you connect the phone to the computer in Bootloader Mode.
The easiest method is to download the ROM from HTC's website (this guarantees that you are getting the correct ROM for your phone). Rename the .exe file to .zip, then extract the .nbh file. Rename that .nbh file to LEOIMG.nbh
Copy that file to the root of a FAT32 formatted microSD Card (less than 8GB in size).
Place the SD Card in the HD2.
Put the phone into Bootloader mode. It will then pick up the ROM and install it.

Oh no so this won't work with a Scan Disk 16 gb I take it? And do I put the scan disk into the computer downloading the rom?
And bootloader mode is the multicolored screen correct?
Sorry, totally computer/phone illiterate!
THANKS SO MUCH!

candrade511 said:
Oh no so this won't work with a Scan Disk 16 gb I take it? And do I put the scan disk into the computer downloading the rom?
And bootloader mode is the multicolored screen correct?
Sorry, totally computer/phone illiterate!
THANKS SO MUCH!
Click to expand...
Click to collapse
Yes, Bootloader is the muulticoloured screen.
You can buy or borrow a 1 or 2GB microSD Card with a either a USB adaptor or micro to SD adaptor and SD to USB adaptor. Most laptops and lots of desktops come with built-in SD Card readers.
Did your HD2 not come with a 2GB SD Card?

Of course not :/ came with a really small 16gb ...I'll have to buy it from like Best buy or something?