Hi All,
Since Saturday, my Keyboard Input (both Hardware on On-Screen) has been faulty not allowing me to type anything despite numerous resets and soft resets (including taking the battery out).
I've since thought the problem is related to the Word Completion Software which I have disabled Word Completion and it seems to work fine (however this only happened 24 hours later), however since my applications have started significantly slower such as Internet Explorer, MidLet, and Audio Player despite there being enough memory and no back running applications.
Is there anything I could possibly do without performing a Hard Reset?
Also if I do perform a Hard Reset, will I loose my Contacts and Messages? I have installed SpriteBack up? Will this allow me to back my contacts and messages and reload them back onto the device after the Hard Reset should I be forced to do on?
Thanks!!
make a complete backup of your phone using sprite backup ... or PIMbackup ... or outlook
then hard reset your phone. it's probably the best way to go.
Related
I don't know why I'm having this problem but at least twice a day I have to soft reset my phone because of a program not closing or opening "hanging" the phone in state where nothing works. I also have to soft reset because of bluetooth problems. Sometimes the phone will tell me that it doesn't have bluetooth hardware or I won't be able to open the bluetooth window to turn it on or off or discoverable. Then I must reset to get it to work. What a pain! These problems are driving me nuts and I don't know what to do about it. I am considering abandoning this phone because of it's unreliability but it has so many features that it's hard to let it go. Please help me!
First of all - don't abandon the phone; this is NOT normal behavior for this PDA/phone and there should be a solution to your problems. I have had this phone (i-mate) for months, and it has always been stable and trustworthy.
Next, it would be helpful for you to post your current ROM information - (Start -> Settings -> System -> Device Information)
Next, list the programs you have installed.
Have you tried Hard Resetting the device (after backing it up) and using it for a while without installing ANY additional software? This will tell you if the base hardware/software is performing correctly. If that works, try installing any additional software ONE AT A TIME and using the device for a while after each one to make sure that one works. Then, if that one is OK, install the next one. This should pinpoint any software that causes the problems.
Let us know the results of your tests.
1. When did you last HardReset? - Sometimes a few hours of work make your life really better! :lol:
2. What's the ROM version? - Possibly you should upgrade.
3. Did you notice that you are using WindowsMobile2003 - usage of internet connection with WindowsXP without a couple of restarts never happened to me, so I don't expect Windows Mobile work with more stability! :wink: Kidding!
Conclusion: don't give up the phone - you just have to make clear what goes wrong! Good luck!
Nope, not normal usage. I've been using my i-mate for 2 weeks without a hard reset now, but just today it hard resetted on me (due to wisbar advance 2.) I'm not sure how wisbar does it, but it always gives me problems w/ it installed.
my observations
I'm a new user of the XDA I, and I find that I haven't had any unexpected hard resets yet (fingers crossed) but that I do need to soft reset at least once per day, usually to get the machine to (re)connect thru ActiveSync...
I only get the dreaded, continious soft reset problem when I install loads of crappy software.
Have you installed any share/freeware latetely.
If so only a hard reset will fix it.
SoftResets are tolerated, HardReset - once upon 2-3 months. If more often or auto - change the ROM. Auto HardReset happened to me twice - always after flashing.
A few months ago, I upgraded from a Magician to a Prophet.
About a week after use, the prophet started to develop some problems. The SIM card reader stopped reading any SIM cards, and settings would not save at random.
The issue with the settings not saving was, say, I would receive an SMS, read it, check that it was marked as read, soft reset, and the SMS would either be marked as unread, or simply not be present on the phone at all. I would change the time and the timezone, double check and confirm the change, the change in time would save, but the timezone would not. I'd make a registry change, close the registry editor, recheck the value, confirm the change, soft reset, and the change would not get saved. I'd open File Explorer, check the recent apps, confirm that File Explorer was there, soft reset, and File Explorer would not be present within the recent apps after the soft reset.
Concerning this issue, the longer you left the phone after making the change, the more likely the change would save. But this would still not save everything. I'd receive a meeting reminder, dismiss it, then several hours later I'd soft reset and I'd be reminded again.
Of course, this issue persists through a hard reset.
I've sent the phone back to the warranty repairers three times, each time with a clear description of the above. Each time they send it back saying "No fault found", to which I can immediately replicate the fault upon return.
This time, when I received the phone back, they, once again, said they couldn't replicate the issue. But this time they decided to mention that I needed to wait 30 seconds to "ensure settings get saved".
What a load of bull****. My Magician does not have this issue. But I don't have any Windows Mobile 5 devices to test this on. Can I have some people confirm that you don't need to wait 30 seconds on Windows Mobile 5 devices to ensure settings save?
For a phone user, you certainlly needs a lot of soft reset. Yes, WM5 has a delayed write process, many already know this. As for the SMS and reminder, it is unlikely that people will be soft reseting it after dismissing a reminder. Anyway, the way to solve it (without waiting for 30 sec), is to switch your phone on and off, the stuff should stick.
Yes, what a lot of bull**** that a Magician does not have this issue, but that's an apple and a orange. Try removing the battery of a Magician, you will have to hardreset the phoen again and all the stuff gone, WM5's wont. Long story short, because of the persistant memory's limited read/write cycle, WM5 decided to do that. Google for more info.
Last night my ATT8525 phone, which I've had for several years, suddenly stopped playing the ringtone for incoming calls. All other sounds have been tested and working, including playing music. I've tried changing the volume of both the device slider and ring slider to vibrate, then to off, then back on. All levels of volume on both sliders.
Another strange problem is if I go into settings to Sounds & Notifications, if I click OK on any setting it goes to the Incoming Call setting. It doesn't close the screen out anymore. I can click OK, turn off the sounds, set it to something different, clicking OK no longer accepts the setting. If I go to another setting other than for Phone: Incoming Call, then clicking OK brings me back to that option.
I've done a soft and hard reset. Any ideas?
Thisstrange indeed. The rear speaker is used for the phone ring and clearly this is ok because you can play music (I am assuming you were not using headphones to test the music).
Before you said you had done a hard reset, I would have sworn that would cure the problem. This may seem cheeky but I assume you really have done a hard reset (some folks think they have but haven't really). Can we assume you used the two soft keys plus the stylus in the hole method?
If so it may be worth trying another couple of times.
Temporarily at least, if that fails, it may be worth trying to flash a different ROM. However, before that, perhaps you should wait to see if anyone else has some words of wisdom.
Mike
Thanks for the response. You are correct, I wasn't actually doing a hard reset. If I do a hard reset, I assume I lose all my settings and go back to the fresh ROM state?
chi11ipepper said:
Thanks for the response. You are correct, I wasn't actually doing a hard reset. If I do a hard reset, I assume I lose all my settings and go back to the fresh ROM state?
Click to expand...
Click to collapse
Yes you lose all data that you have saved to the phone, including all installed applications. Data on the storage card remains ok. However, even if you installed an app to the storage card, you may still have to reinstall it.. Some might say you should do a full backup of the full system with the likes of SPB full backup, BUT if you were to restore the ful back-up after a hard reset, you would probably just put back the fault you are trying to resolve!
Mike
I can't really find a good suggestion but to Flash the ROM. But as mikechannon said, rule # 1 is to make a backup. Maybe you can use PIM Backup, so that only the contact and others are only the ones backed up. Your problem may reoccur for full system backup, as mentioned above.
Thanks
Just following up that the hard reset did fix the problem with the phone not ringing on incoming call. Also thanks for the PIM backup suggestion. This saved me a lot of time.
No problem.. Just here to help.. Peace..
same same
mikechannon said:
Yes you lose all data that you have saved to the phone, including all installed applications. Data on the storage card remains ok. However, even if you installed an app to the storage card, you may still have to reinstall it.. Some might say you should do a full backup of the full system with the likes of SPB full backup, BUT if you were to restore the ful back-up after a hard reset, you would probably just put back the fault you are trying to resolve!
Mike
Click to expand...
Click to collapse
I have the same problem and I tried Hard Resetting-no sound except with headphones. I started on friday with it not ringing when I had a call but now there is no sound at all. Any suggestions anyone????
Hi,
Ive searched but cant find an answer or that it even happens to anyone else.
Recently reformatted my phone, running out of RAM to clean it up.
It now runs great except now after about 5-10 sms's being received when i go to reply, no keyboard appears. The symbol is below but normally when you tap to type, nothing happens.
This is for Swype, Touchpal and even the standard keyboard. This applies for sms's or anything that requires to type.
Only resolution for me at the moment is having to soft reset all the time then its good for a few more sms's.
Only occured since i reloaded everything after a hard reset but the phone runs great, only installed what i had previously so no new software.
Any ideas?
Guess im alone on this one. Well if anyone else ever has the same prob, i discovered it was Swype v3.9. Never had problems before but now ive hard reset the phone to clean things up, fresh install things, it is causing problems.
According to other forums, v3.9 is very buggy so reverted back to v2.0 from the Omnia and its working great.
I have same problem.
I have installed: Resco Keyboard, Swype, and TouchPal. I usually use Resco; I can have sessions since a soft boot using ONLY Resco, then eventually the keyboard will refuse to appear after tapping the icon. Thus, the problem was not triggered by either of the other two keyboard apps.
Like you, my only remedy has been to soft boot. This is usually good for a few days before the keyboard is forever hidden.
(Still no permanent solution ...)
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
unlikely that you can fix it without hard reseting in one form or another.
rather than worrying about fixing it, first look into backing up your stuff, and then start looking at the freezing problem.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I think its the rom problem... next time you may choose a rom carefully... How to select a rom is a tough work... You could try to backup your files first...
Do the hardware buttons work?
My phone froze but it was a broken touch screen, fixed under warranty.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I am sorry that you are having the problem.
But it is not the phone. That I can be sure.
If you have modified the phone in anyway, some where along the line, something has gone wrong.
I used to have to hard reset many times when i got my first Windows Mobile Phone ( 2nd Generation HTC Tilt ).
I then went to the HTC Pure, and now I have the HD2.
It is a learning curve when you start adding programs and tweaks.
It takes time, trial, and more time.
I can tell you that I had to hard reset the HD2 just once.
I have over 200 tweaks, registry changes, programs, etc. The phone works great.
I now have learned to back up the system and registry just in case.
And pick and choose programs carefully. Buy only the ones you need.
Dont give up on the phone. Good luck.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
Is the phone stock, or have you made modifications? When on and connected with usb to a pc, does active sync start on the pc? you may have to hard reboot: read: always make backups to the sd card (PIM backup, sktools, sprite backup, etc.) of critical data as soon as it hits your phone. If you are miserable with what you have on your phone, change it. I fell in love (from hate) with my HD2 when MIRI_DINIK V 17.0 WWE gave it a new soul. good luck.