i cant make any calls, phone feature wont work and has no reception. but everything eles works on it when i press green phone button wont keypad wont come on i cant got to phone when i click on it from setting and i got this sign ( ! ) next to recetopn bar
Is this a new phone ? What country are you in ? have you tried a different location in case it is just poor reception in your area ?
im in uk it happened yesterday suddenly everythinh works but the phone doesnt and phne is quite old
im in uk it happened yesterday suddenly everythinh works but the phone doesnt and phne is quite old
Did you try a softreset to make it work again?
did everythinh soft reset hard rest software upgrade nothing works
Sounds like a hardware fault to me. Sorry to be the bearer of bad news, but I can't think of anything else it could be.
Related
Right i need some help, big style.
Had me phone now for nearly a couple of months and it's been fine. Then today it all went wrong. Firstly the phone just did'nt work no signal or anything. Tried everything to fix but nothing seemed to work. So hard reset. Now the phone boots up and goes thru setup etc.. (but no 02 option??) gets to my today screen but when I choose anything i get a msg saying did i want to run unknown program etc.. choose yes/no. I have chosen all the combinations to get it to work but the phone sometimes freezes so i have to soft reset to get going but then I'm back to square one. I've downloaded the backup o2 rom but when i run it i get an error saying it cannot create a folder??? So at the moment i can use the phone sometimes but sometimes it freezes up 9/10 i cant sync with comp.
Before you ask I only have tomtom installed and afew themes, and the xda worked fine before hand.
Any ideas please would be a great help. If not I'll be straight on the phone to o2 to get a replacement.
cheers
screen shot of the error msg i get
screen shot of the error msg i get
Right getting really annoyed now with my phone :evil:
managed to get it working again after downloading the o2 rom and re-flashing. Since i started this thread i have re-flashed rom about 3 times!!!! My phone just stops working. No network signal or anything!!! All the problems started after i install wisbar, phones never been the same since. stoped using wisbar and started pocket plus. phone worked fine until i soft reset cus it frooze. when it restarted nothingworked. I'm just about to flash again for the 4th time. Only gonna install tomtom and eten dialer and afew games thats it. I'll install in basic mode but wont delete any o2 files as normally do. If it goes again after this it's going back to o2.
cheers
Well, simply send it back for warranty repair, what's the problem? These things happen, I'm used to that... had to bring my Nokia 6600 back 2 times during warranty year... :?
does it damaged the phone if your constantly re-flashing the rom?
Sorry to keep posting but is there an anti-virus software or something cus i think there must be something on my xda cus even after flashing the phones still not 100%
cheers
Keep in mind, by the way, that flashing your rom with any ROM other than one provided to you by your provider is grounds for voiding your warranty
yeah I know i just thought that may fix whatever problem there is. I think i've just got a dud mini s. Worked fine for a month but now it's gone crazy. I think re-flashing with the o2 rom 5 times and still no joy means the phone will go back.
I'll ring o2 first thing in the morning.
cheers
I had sent a phone in for repair, which was then said to be unrepairable and so I was given a replacement niki (however the replacement was a refurbished one).
Its only been a week or so but I have had major problems with calls. Most of the time I cant make or receive calls even though the signal bar has two or three bars. The phone says its dialing but it doesnt and ends the call automatically. If I ring my phone it goes straight to voicemail! Note that I said "most of the time" because my phone calls do go through soemtimes but thats like once every 20 or so tries or if I make a phone call immediately after a soft reset or just get lucky!
The other functions of the phone work fine. I have done a hard reset thinking it was something I installed but the problem is still there. Done another 4 hard resets (each time trying something different like taking the battery out before the custom orange stuff is installed) but with no change.
I did a search and came across another thread but it wasnt really solved and blamed it on S2U2. Obviously S2U2 cant be the cause for me since the problem is there even after a hard reset. (http://forum.xda-developers.com/archive/index.php/t-393077.html and http://forum.xda-developers.com/showthread.php?t=387615)
Im thinking it could be that the radio version is old (since it is a refurbed version) and also I remember reading about poor signals some time ago which was solved by changing the radio version (and is also probably why I didnt have this problem with my original niki).
Note: I have also tried the sim in another normal phone (samsung e900) and it worked fine so this is definately a problem with the touch dual.
A little bit of info:
Im with orange in the Uk,
the ROM version is 1.31.61.10 with a ROM date 10/30/07
and the Radio version is 1.58.16.27.
(Also...I havent done a radio update because I am still under warranty but I would like to know if it could be causing the problem or if it is a hardware problem).
Thanks for reading this long post (didnt think it would turn out so long, lol), but ANY help or advice will be appreciated.
well it sounds like a bad signal, so unless you want to unlock yor phone and try the modded sedna radio (best) id just send it back and complain loudly
After a hard reset on my hard spl'd X1 with generic UK rom my vibration is fooked.
on startup after a soft reset or power on it just goes click, for calls, sms and mms etc. it does the same thing.
Anyone else experienced the same problem and has a work around?
It looks like I may have to give it another hard reset and hope it works then, but only as a last resort.
But I doubt that would fix it as it seems like a hardware fault.
same problem, hard reset did not help for me. I returned it for a repair/replacement. 1 week to wait...
I have organised a replacement X1 that is coming on friday.
Can't believe the vibration unit just packed up in less than 3 weeks.
I hope it is not a common fault
I am not convinced about the torch problems.
My vibrate was working fine until I replaced the O2 ROM with hard spl and then the new generic UK ROM. Everything else seems fine - just no vibrate.
The new ROM does not seem to solve the Active Sync problems of sync between 2 PCs, though I believe that this is a Windows Mobile 5.1 issue.
Also, the new ROM does not seem to help the X1 get an O2 signal in locations where the XDA Orbit (I & II) never had a problem.
Any help apreciated.
Ian
i have the same problem,after hard reset didnt work the vibrator any more
when you turn on your X1, it vibrates for a while (very short one to indicate it's turned on)
is it vibrating at that time?
Have you by any chance installed hTorch? Seems to have crippled my SEX1's vibration function(great program nonetheless). Off to the repair shop
I`m having an awful problem with my HD2.
When using the GSM Band the phone drops almost all of the calls when I cover the proximity sensor. I have tried all ROMs till now but that didn`t help. Also made several hard resets ...
So after a hard reset the Network Band is set always to AUTO. At AUTO when the phone switches from 3G to GSM it automatically ends the call. That`s why I tried using just 3G. When using 3G I don`t get drop calls. But when I tried the GSM option I get it all the time. I have 3 or 4 signal lines, but it still drops the calls.
When I don`t cover the proximity sensor and leave the phone on the table the call doesn`t drop at all - it works perfect in GSM or 3G. That`s strangest part of the problem. How come the proximity sensor has anything to do with the Band of the phone ???
I don`t know exactly what to do .. don`t want to get the phone to repair center because it will take a lot of time to be returned.
Someone had a same issue? Or if someone knows a way to fix this ?
THANK YOU IN ADVANCED !!!
Really someone ?
Have you tried a hardreset? The proximitysensor shouldnt interfere with the radio and definately not drop calls... Have you tweaked your device using an app (ie BsB or similar)?
have you tried a new radio?
Device works like this Hardware<->radio<->rom
So the radio communicates with the hardware and the rom with the radio.
So the radio commands all the hardware functions, not only the "radio" components.
So with a new radio you can have a better way off communication with the hardware and with the rom
I've just tested, and this doesn't happen to me.
However, there is an update for the radio available (actually, it's that SIM Contacts update). Did you apply it? For I didn't do that yet.
And in case you have, it would be interesting to know if others who have applied the update are facing similar problems...
Are you sure that you're not holding the phone at the bottom/back when you test the proximity sensor, I've noticed that touching this area of the phone (where the antenna is located) can have a massive difference to signal strength and in weak areas it can make you drop the call everytime.
WoW ...
Thank you for so many replies.
1st. SMUPPY - I`ve tried all official ROM`s + several cooked ROM`s + 1.61. I also tried without any applications installed, just after I make a hardreset (have made over 50 at least ). Same situation.
2nd. thomas_pieps - Now I`ll try installing ALL different radio ROM`s out there and see if anything helps. Thanks !
3rd. amang2205 - I don`t know about that SIM Contacts update ... will try and post results !
4th. Noony - I never had problems with the reception of signal at all. It happens when the signal is strong enough to drop calls. I tested it with the phone on the table, so without holding it. Immediately after covering the proximity sensor with my hand the call is dropped. So that`s not the issue here!
Thanks all again for all replies. Hope I can fix something !
UPDATE !!!!
Tried installing the hotfix and tried all different radio ROM`s out there.
SAME RESULT .... the problem still exists.
It was an obvious result because as I said previously, that happened also when using the first 1.43 ROM without installing any radio ROM`s or any other 3rd party software. Also after hard reset the result was the same. So I don`t think it`s the radio.
Just can`t figure it out. How come the proximity sensor has anything to do with the network BAND I select ?
How can that be connected ? I would make a video showing exactly where the problem is ....
This is sounding more and more like a hardware fault. The PS should not have any impact on the call connection.
You need to speak to customer support from where you bought it, and ask for a replacement. If you do this, make sure you flash the original ROM back to it
I have another (I assume) hardware issue, because I can`t turn my phone completely off. After selecting TURN OFF it just restarts, or whenever I pull out the battery and place it again the phone starts alone, without me having to press the power button.
Maybe it has something to do with the other problem ... I don`t really know.
The only solution is to go to the store I bought it from .... MAYBE it`s just that!
yep, it sounds like your phone definitely has a case of the crazies. flash back to original spl + stock rom and get a replacement.
Noony said:
Are you sure that you're not holding the phone at the bottom/back when you test the proximity sensor, I've noticed that touching this area of the phone (where the antenna is located) can have a massive difference to signal strength and in weak areas it can make you drop the call everytime.
Click to expand...
Click to collapse
That is *very* true. Question is: how the h*ll am I supposed to hold the phone, if covering the back with my hand causes the signal to drop?
NeilM said:
This is sounding more and more like a hardware fault. The PS should not have any impact on the call connection.
You need to speak to customer support from where you bought it, and ask for a replacement. If you do this, make sure you flash the original ROM back to it
Click to expand...
Click to collapse
Agree wth above, hardware fault.
ps. let us know how things progress!
Finaly I went a sent my phone to repair... will update when it arrives back ... hopefully I will have a brand new phone !!!
c0rp1 said:
I have another (I assume) hardware issue, because I can`t turn my phone completely off. After selecting TURN OFF it just restarts, or whenever I pull out the battery and place it again the phone starts alone, without me having to press the power button.
Maybe it has something to do with the other problem ... I don`t really know.
The only solution is to go to the store I bought it from .... MAYBE it`s just that!
Click to expand...
Click to collapse
I'm not an expert or anything
but it looks like you have a problem with the OFF Button. As this button responcible for turning the phone on/off and ending the calls as well..
so maybe there is an electrical problem with the phone and it glitches..
any way
good luck
Voffchik said:
I'm not an expert or anything
but it looks like you have a problem with the OFF Button. As this button responcible for turning the phone on/off and ending the calls as well..
so maybe there is an electrical problem with the phone and it glitches..
any way
good luck
Click to expand...
Click to collapse
Thought of that too. Maybe it`s something like that. I remember the first time I realized there is a problem ... the OFF button stopped working at all after doing something with the phone (don`t remember what, but it wasn`t anything unusual). It wasn`t functioning for couple of hours and then it started working again. After that happened I started finding problems. So maybe you`re right. Maybe it`s the electricity or something. If there is an expert with hardware around here, maybe he can tell the actual reason for why this is happening.
Strange that it has connection with the network band and with the proximity sensor. If someone had explained a problem like that to me, I would not believe that it`s true. It sounds so strange ...
Guys today when i woke up i saw an sms from a friend i wanted to call him back my phone froze down took the battary out then in then the phone turned on but when i went to diel again the phone froze again then never turnd on again after 6h of no battary in my phone the phone turnd on but there is no signal at all.....................HELPPPPPP
i used PC companion to reper it if it a bug or something hard reset, the phone worked but no signal at allll please if any1 has any idea please tell me
so right now the phone turns on but no signal?
arcticreaver said:
so right now the phone turns on but no signal?
Click to expand...
Click to collapse
SIM card issue?
i tried my sim on my X1 it works fine...
only on my x10 when i woke up this morning and all this problems happened and after i hard reset my phone works but no SIGNAL at all....my phone never fell down from me nor got het by anything..simply just woke up found it going nuts.....
try SEUS instead of PC Companion
if that didn't solve the problem then type *#*#4636#*#* on dialer. it will bring up a screen. make sure to set the "preferred network type" to the correct type. press the menu button and select the correct radio band.
if all those don't work, if you bought it from a store, take it back.
my phone lost signal about 2 weeks after I bought it.. did a factory data reset.. and it worked for a few hours then died again...took it back and swapped it the day after..
i found out that nth is working but when im out side there is a very weak signal.... my phone is not garenty on it so i will pay and get F**** thanks a lot if there is more solutions i would try them all
The other thing you could try is to get a new SIM card from your provider. It might help in conjunction with a another factory reset. Without a guarantee though you may just be screwed!
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Sent from my X10i
sending it to the company i tried everything i can :'( i dont knw if they will even knw how to open the phone or fix it i feel so sad my first phone that failed me in such a point where for the first time for 1month from when i bought it it never feel down nor got hit by anything i took care of it like my baby :'( that is really pissing my BALLS OFF why did u do that SE i guess ill wait a weak or a month 2 knw what will happen...thanks all for ur time wish me luck that is all
Why did u buy something without a guarantee anyway?
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will who thought out of nth the phone will have a bad signle?this is a rear thing i never bouth a phone with a guarantee coz i never use it and i save 200$ so why not anyways just need hope not sadness so wish me luck that is all thanks all
Fair enough buddy.. you get a 12 month guarantee included in the UK.. and I get free mobile insurance through my bank account.. so it's not something I need worry about (thankfully)!