Database Users

Cingular GPRS connected but NOT!

I'm experimenting with push mail on my Cingular 8525. I'm not in an HSDPA area. I'm connected with either GPRS or EDGE (I haven't changed the registry to show me which).
I find that I can be connected for hours at a time: the "G" icon will appear in the signal strength area, and clicking on it will indicate the number of minutes/hours connected. The connection timer will still be ticking away happily but if I try to access a web page the prompt will indicate "Locating" until it eventually times out. Even though the phone says I'm connected the connection isn't in fact useable. What I end up having to do is Disconnect from the network and then I let a page request from PIE initiate a reconnection.
Obviously, for push email this is no good. I need a connection that stays up. I even have my push email client set to poll for new messages every thirty minutes, but because the phone says the connection is up, those poll requests will just time out when the connection is actually not up.
What is the deal with this? It would be 10000 times better if the connection just dropped properly if it is supposed to (timing out, network congestion, or whatever). Because then the push email client's poll schedule could at least re-initiate the connection every thirty minutes.
I have been considering trying GPRS Keep Alive (which pings up to 5 hosts to keep a connection alive) but I'm wondering why this happens in the first place? Why doesn't the connection just drop instead of hanging there?

I have been having the same issue with a Treo 750 and with my newly acquired 8525. The connection manager says I'm connected by I don't getting any mail pushed to the device. This has been going on for the last two weeks. The only way I can find to correct it is by a soft reset.

Soft reset? That's pretty extreme. I just have to disconnect and reconnect.

Why is that extreme?
Actually it's quite easy. Since I use push Active Sync automatically initiates a new connection at start up.

I think it's extreme because you shouldn't have to do that. All you should have to do is disconnect and reconnect. Of course, none of this should be happening in the first place.
So I installed GPRS Keep Alive last night. I guess that was a waste of $5 since this morning I see it didn't help. In fact, now I think I'm going to have to soft reset (!) as disconnecting/reconnecting doesn't seem to make a difference.
Since you're having problems on a Treo as well I would guess it must be a Windows thing. Are you on Cingular too?

Yep. I'm with Cingular.
I believe it's a Cingular issue.
I had a Treo 700wx with Sprint before these and never had the issue.

I installed HTweakC this morning and turned on GPRS Auto Attach and "Set Connection AlwaysOn." The first option attempts to connect to GPRS as soon as you turn the phone on. The second is supposed to (I think) stop GPRS from disconnecting.
Still I eventually lose the connection. So a $500 PPC device just can't do what a $200 BlackBerry can??
I'm surprised that no one else has posted to this thread. Maintaining a data connection is one of the most-basic requirements for a wireless device. Yet the Hermes/TyTn/8525/Dopod (whatever you want to call it) can't do this. And I guess, then, the same goes for the Treo?
I suppose this is why, in the end, a much less flexible platform like the overpriced iPhone will quickly succeed: you can be sure that Apple will make 1000% sure the phone can be used with wireless data...since that is the whole point. You know, just to remind the people up in Redmond.

Hi
Just to let you know that I am on Tmobile in the UK and I have the same issues. The data connection under WM5 was a bit more reliable but is hopeless under WM6. It caused me to downgrade from 6 back to the HTC test rom (WM5) just to get push mail working at all, but its not very reliable.
I agree that this is the most fundamental aspect of these WM devices and until it works reliably, everything else is a bit pointless.
I just hope that soeone can get to grips and solve this in the XDA live rom as I really like the new apps, but frankly I would give all that up for a reliable push and acticesync solution.
Rob

Hrmmm. So I guess this means that anyone with Good or BlackBerry push email service on these things (or any WM5/WM6 device) must experience the same problem.

I wonder if this app would help you?
http://commmgrpro.com/index.html
it's not out yet, but the developer is asking for beta testers.
Maybe if the connection is actually terminated rather than going off because it times out, the next connection will be good. Worth a try anyway I would think.
let us know

marisa4755 said:
I wonder if this app would help you?
http://commmgrpro.com/index.html
it's not out yet, but the developer is asking for beta testers.
Maybe if the connection is actually terminated rather than going off because it times out, the next connection will be good. Worth a try anyway I would think.
let us know
Click to expand...
Click to collapse
Has anyone tested this app?

JF 1.41 RC33 Problem

I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?

chrisgol said:
I updated my jf 1.41 rc30 to jv 1.4.1 RC33. It updated fine and then i noticed my home button would not work, also my green call button does not bring up "dialer" like it use to but when i access dialer and click the green button over a contact it dials. Any ideas how to fix this?
Click to expand...
Click to collapse
Did you do a wipe?

no they said it was not necessary

I've ran into that issue a couple times, before I ever started using the modded images, and the only way around it I found was a wipe. To be honest I think the cause of my similar problem was related to the Locale app.

I got this problem too.. I did a reset to factory default and everythiing gone ok.

After upgrading to RC33 i had issues with AnyCut, it would not create a shortcut. didn't matter if i left it in the menu, ont he homescreen or in a folder. I ended up uninstalling it and reinstalling. then it worked fine.
I am thinking a wipe might be in order...just in case other hidden issues arise.

I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).

kathi17 said:
I've got a different problem. I don't have T-Mo signal at my house, so I only use WiFi to access the internet, and UMA on another phone for calls.
Last weekend, (which was the first time I tried to access data on edge or gprs, since updating to JF's ADP 1.41), I noticed I didn't have the E or G data thing next to the signal thing anymore. (We don't have 3G).
Then I tried accessing the weather, and all of my weather programs, as well as maps, market, and the browser said I didn't have a connection.
I didn't have much time to check things out, since we were busy. Today, we went to T-Mo coverage land again, and my data connection didn't work again.
I've checked all my APN's, and they look fine. I also tried changing them to wap, internet2 and internet 3, but no success.
Has anyone else had this problem? (I can send sms and mms, then I see the little data thingy doing it's thing, but that's the only time I see it since rooting). Also, If I call customer care, they will probably try to reset my phone. What will that do to my ADP? Should I tell them I have a Dev phone?
Or has anyone here got any tips for getting data back? (I did a wipe and reapplied the ADP ROM, but that didn't fix anything).
Click to expand...
Click to collapse
I'm experiencing the same problem now. Did you manage to get it fixed?

I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.

diabolical28 said:
I have the same problem switching from wifi back to edge data... the only short term fix i have found to get the mobile net back is send a picture message to yourself. It causes the phone to create the connect and then you should be able to resume using the Edge data...
i was actually coming on here to find a fix for this myself.
Click to expand...
Click to collapse
Did you recently install any new apps?
I updated my WeatherBug, Steel, Personal Safety, SMS Popup and Discover and installed TetherBlu, TetherWiFi.
I have already uninstalled all of these and tried a reboot. But it didn't work.
I'm starting to panic. I'll try your suggestion.

this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...

diabolical28 said:
this was the case right after i installed rc33 there was a thread about the radio that i had been posting on. Thinking my radio update made it so i could not get on market etc... but this was the work around i found for this problem. From the sounds of the other user who said he doesn't have TMo reception near his house. this radio was probably not meant for the non-3g users or there is something wrong with the default connect on the radio...
Click to expand...
Click to collapse
I've contacted Tmobile and it seems there is a severe network outage for 3G services that is also effecting some Edge networks as well. I've posted info on the site but people continue to post that they are having issues with data on their G1. They told me that it seems to be only on the west coast (west of the Mississippi) and the Tier 3 was being flooded by calls until 6am EST (for the customer service department to open). The network went down around 10pm PST and it is still pending. It's a good thing I decided to call first before reflashing!

Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...

diabolical28 said:
Right but in rc33 it doesn't smoothly resume mobile edge from wifi. thats where i told the user if you send a test pic to yourself it will make the connection. Who knows about your network outtages...
Click to expand...
Click to collapse
Hmmm... I've never had issues resuming an edge network after a wifi connection. I use wifi at home because INSIDE I don't get 3G. Outside (for some reason) I get full strength 3G connection at around 400kb/s. So when I wonder outside to check the mail while I'm downloading a new theme update it doesn't miss a beat for me. I lose contact with my weak a** wifi and jump right on 3G. No download error or anything. As for Edge... not sure. Sorry for the misunderstanding.

this was posted somewhere before...
cant remember where..
solution is to install anycut.
make a shortcut on the main screen, choose the shortcut to be "setup wizard"
this forces the phone to go thru the initial setup again..
most reported that after going thru this process again, home button works after that...
hope it works for u.

Any way to stop data/internet connection entirely when not connected to Wifi?

New user here, please tolerate my long post with many questions. I've had my Touch Pro 2 for a few months now, but haven't gotten into customizing it at all yet. What I'm wondering is if there is a program that can prevent my phone from accessing the internet or using any data unless I am connected to Wi-fi. I'm a University student and spend most of my time on campus, which has free Wi-fi. Occasionally while tinkering with my phone I get an error message from one program or another, and the browser instantly kicks up and leads me to a page for troubleshooting. Eventually costing me data fees.
Is there any way to prevent my phone from accessing the internet entirely unless it is connected via Wi-Fi? I found a few programs that looked like they might solve my problem, but they only seem to work when roaming. Also if anyone happens to know, is the battery drain much higher if I leave Wi-fi on all the time? I'm currently in the habit of turning it off and on when I need to use it, but if the drain is low enough I might stop bothering with the constant on/off switching.
Thanks in advance for any help you folks can offer!
PS: Are there any "must have" programs or tweaks that I should know about? Other than a few games, my phone is still entirely stock. I've looked over the "software worth installing" thread, but being new to Windows Mobile it's hard to know what is a slight tweak, and what is something that everyone should probably have.

Search for the "NoData" cab. I think it's from Modaco.

I noticed that one previously, but was under the impression that it only blocked data transfers when roaming? If that's not true, or it can be configured otherwise, then that should be exactly what I'm looking for.

I used this program for my wife's phone. It blocks your phone from accessing your carrier's data network. It turns the hardware off, I believe. Worked for me!

first you should turn error reporting off since you'll never get a message back for a fix as MS won't do anything about it half the time. And second you should be able to turn off the 3g in connection settings under communication in the settings menu. When you do that it shouldn't auto on. You don't need any software to do what you need for this. I've had mine since it came out and the settings have held up through the Tilt and the Fuze as well. Hope this helps.

There you are

Small bug/issue with wifi.

When I'm using wifi at home, every couple of minutes the HSDPA and HSUPA arrows appear between the wifi and signal strength bars. As far as I know they shouldn't appear when wifi is connected. The problem is that when the arrows appear, I loose all data connection until they go away.
Anyone else experiencing this?
Thanks

So basically when you connect to wifi, then you still have the H+ icon at the top of the screen, however, there isn't suppose to be any data arrows there?
I was wondering about this because on the Evo once you connect to wifi, the 3G icon goes disappears.

SpoonerPS3 said:
When I'm using wifi at home, every couple of minutes the HSDPA and HSUPA arrows appear between the wifi and signal strength bars. As far as I know they shouldn't appear when wifi is connected. The problem is that when the arrows appear, I loose all data connection until they go away.
Anyone else experiencing this?
Thanks
Click to expand...
Click to collapse
Right. I see that H+ on mine too, even after connecting to wifi. It shouldn't be there!!! And I think this is one possible reason why I keep losing my wifi on this phone every other minute, and keeps switching to H.

SpoonerPS3 said:
When I'm using wifi at home, every couple of minutes the HSDPA and HSUPA arrows appear between the wifi and signal strength bars. As far as I know they shouldn't appear when wifi is connected. The problem is that when the arrows appear, I loose all data connection until they go away.
Anyone else experiencing this?
Thanks
Click to expand...
Click to collapse
I am also experiencing this. It is frustrating because it is the only issue that I am having with the phone, but I am on wifi for probably 90% of the day. It is annoying when it happens. Usually turning wifi off and then on again fixes it. Still, I should not have to do this.

Yeah the H shouldn't be there either I think, but the problem is when you see the arrows under the H. Like the phone is trying to download data through HSPA while on wifi but fails at both.
BTW, as many have said, the phone is working flawlessly. This is the only issue I'm having. Probably DG can fix this!

Just got off the phone with ATT and they told me that even though you're on wifi, some data is still carried over where it goes towards your data plan...wtf! I definitely don't like this one bit.
I called them because I was connected to wifi but on my att online account, I noticed that my data usage had increased.
I'm about to get off work so I had to rush while I was on the phone with them. When I get home I'm going to give them another call so that I can better understand this crap. I have no clue why our wifi usage should count towards our data plans.

plmiller0905 said:
Just got off the phone with ATT and they told me that even though you're on wifi, some data is still carried over where it goes towards your data plan...wtf! I definitely don't like this one bit.
I called them because I was connected to wifi but on my att online account, I noticed that my data usage had increased.
I'm about to get off work so I had to rush while I was on the phone with them. When I get home I'm going to give them another call so that I can better understand this crap. I have no clue why our wifi usage should count towards our data plans.
Click to expand...
Click to collapse
Not to mention, even if I accepted the fact that they were still putting some amount of data over my data plan even while on wifi... why am I losing all network connection to my phone while this data transfer occurs... Something is definitely not right here.

It seems to be a common issue, there are a ton of threads about this on the Motorola support forums for this phone. I'm having the same issue, it's horribly worse if you are on a call. Whenever I am on a call and phone phone is on wifi and I try to do anything web related it take a long time to load any data, most of the time it won't and it will kick off my wifi and go back to 3g data.
I'm giving it a few more days to see if Motorola replies about this issue, otherwise I'm gonna have to take both atrix's back... this is a pretty big deal breaker for me.

tekonus said:
I am also experiencing this. It is frustrating because it is the only issue that I am having with the phone, but I am on wifi for probably 90% of the day. It is annoying when it happens. Usually turning wifi off and then on again fixes it. Still, I should not have to do this.
Click to expand...
Click to collapse
I love these posts because it is also my situation. Check your data and make sure it's not being hemorrhaged like mine was (50MB/DAY!!).
Here is how to stop all data: go into wifi settings, then hit that menu button and settings, change it to never sleep. then go into all your programs and hit never update, manual, whatever. PAIN IN THE ASS but hey...thats the Atrix for you. I returned mine.

When I'm on wifi it shows the H but the arrows don't light up, if I lose the wifi connection it won't load webpages or the market so I think its been working for me

[Q] T Mobile 3g Random Data Drop

Hi,
So i own a nexus 7 3g and use the t-mobile data service and i am hoping you guys can help me with these random data drops i get.
I will bring my tablet to work, put it in my book bag and drive to work, and when i get to work, the data signal is gone and its disconnected from t-mobile.
The only way i know how to get data back is restarting the tablet.
I was hoping there might be another way to get data back without rebooting, or find a way for this to stop happening altogether so i dont lose data randomly like this while i travel or leave the device unattended for a few hours.
I have never owned any GSM devices besides the nexus 7 so i am not to familiar with troubleshooting or any little tinkering i need to do with a GSM device/sim card etc.
So any ideas/help will be awesome and gratefully appreciated.
Thanks in advance.

Pithism said:
Hi,
So i own a nexus 7 3g and use the t-mobile data service and i am hoping you guys can help me with these random data drops i get.
I will bring my tablet to work, put it in my book bag and drive to work, and when i get to work, the data signal is gone and its disconnected from t-mobile.
The only way i know how to get data back is restarting the tablet.
I was hoping there might be another way to get data back without rebooting, or find a way for this to stop happening altogether so i dont lose data randomly like this while i travel or leave the device unattended for a few hours.
I have never owned any GSM devices besides the nexus 7 so i am not to familiar with troubleshooting or any little tinkering i need to do with a GSM device/sim card etc.
So any ideas/help will be awesome and gratefully appreciated.
Thanks in advance.
Click to expand...
Click to collapse
There maybe problem because of apps like juicedefender which disables network in ideal/sleep mode ,So unistalling such apps may help you , BTW Are you sure network is not an issue ? Because even i have 3G Nexus 7 , i am also facing connection issue, My networks disables automaticaly anytime, when i use Wifi it disables my Sim network connection, It means i cant use internet without wifi though its 3G model I have reported the same to my nearest Asus service centre they looking on it , They told me there will be setting for data dropping , If i able to find its solution then will PM you.

H4CK_H0PP3R said:
There maybe problem because of apps like juicedefender which disables network in ideal/sleep mode ,So unistalling such apps may help you , BTW Are you sure network is not an issue ? Because even i have 3G Nexus 7 , i am also facing connection issue, My networks disables automaticaly anytime, when i use Wifi it disables my Sim network connection, It means i cant use internet without wifi though its 3G model I have reported the same to my nearest Asus service centre they looking on it , They told me there will be setting for data dropping , If i able to find its solution then will PM you.
Click to expand...
Click to collapse
Hi
Thanks for the helpful tips. I'm pretty sure i don't have any battery saving apps, i deleted the few i did have.
I don't have any network issues. It seems it only turns off when in traveling around with it. Its really weird, and i am confused as to why it just goes away only when im traveling with it.
It does get disconnected from the internet when on wifi at home and stuff, but i still have bars in the signal icons moving and showing me that i am connected to t-mobile service.
But when i am dealing with this issues and have no data, the icon is empty and it tells me i have no service.
Maybe just toggling airplane mode might work, ill try that next time.

i tried toggleing airplane mode, no luck.
It may be the connection, but is frustrating i have to reboot every time just to get data back. Even if i toggle data in mobile data it wont work.