I'm experimenting with push mail on my Cingular 8525. I'm not in an HSDPA area. I'm connected with either GPRS or EDGE (I haven't changed the registry to show me which).
I find that I can be connected for hours at a time: the "G" icon will appear in the signal strength area, and clicking on it will indicate the number of minutes/hours connected. The connection timer will still be ticking away happily but if I try to access a web page the prompt will indicate "Locating" until it eventually times out. Even though the phone says I'm connected the connection isn't in fact useable. What I end up having to do is Disconnect from the network and then I let a page request from PIE initiate a reconnection.
Obviously, for push email this is no good. I need a connection that stays up. I even have my push email client set to poll for new messages every thirty minutes, but because the phone says the connection is up, those poll requests will just time out when the connection is actually not up.
What is the deal with this? It would be 10000 times better if the connection just dropped properly if it is supposed to (timing out, network congestion, or whatever). Because then the push email client's poll schedule could at least re-initiate the connection every thirty minutes.
I have been considering trying GPRS Keep Alive (which pings up to 5 hosts to keep a connection alive) but I'm wondering why this happens in the first place? Why doesn't the connection just drop instead of hanging there?
I have been having the same issue with a Treo 750 and with my newly acquired 8525. The connection manager says I'm connected by I don't getting any mail pushed to the device. This has been going on for the last two weeks. The only way I can find to correct it is by a soft reset.
Soft reset? That's pretty extreme. I just have to disconnect and reconnect.
Why is that extreme?
Actually it's quite easy. Since I use push Active Sync automatically initiates a new connection at start up.
I think it's extreme because you shouldn't have to do that. All you should have to do is disconnect and reconnect. Of course, none of this should be happening in the first place.
So I installed GPRS Keep Alive last night. I guess that was a waste of $5 since this morning I see it didn't help. In fact, now I think I'm going to have to soft reset (!) as disconnecting/reconnecting doesn't seem to make a difference.
Since you're having problems on a Treo as well I would guess it must be a Windows thing. Are you on Cingular too?
Yep. I'm with Cingular.
I believe it's a Cingular issue.
I had a Treo 700wx with Sprint before these and never had the issue.
I installed HTweakC this morning and turned on GPRS Auto Attach and "Set Connection AlwaysOn." The first option attempts to connect to GPRS as soon as you turn the phone on. The second is supposed to (I think) stop GPRS from disconnecting.
Still I eventually lose the connection. So a $500 PPC device just can't do what a $200 BlackBerry can??
I'm surprised that no one else has posted to this thread. Maintaining a data connection is one of the most-basic requirements for a wireless device. Yet the Hermes/TyTn/8525/Dopod (whatever you want to call it) can't do this. And I guess, then, the same goes for the Treo?
I suppose this is why, in the end, a much less flexible platform like the overpriced iPhone will quickly succeed: you can be sure that Apple will make 1000% sure the phone can be used with wireless data...since that is the whole point. You know, just to remind the people up in Redmond.
Hi
Just to let you know that I am on Tmobile in the UK and I have the same issues. The data connection under WM5 was a bit more reliable but is hopeless under WM6. It caused me to downgrade from 6 back to the HTC test rom (WM5) just to get push mail working at all, but its not very reliable.
I agree that this is the most fundamental aspect of these WM devices and until it works reliably, everything else is a bit pointless.
I just hope that soeone can get to grips and solve this in the XDA live rom as I really like the new apps, but frankly I would give all that up for a reliable push and acticesync solution.
Rob
Hrmmm. So I guess this means that anyone with Good or BlackBerry push email service on these things (or any WM5/WM6 device) must experience the same problem.
I wonder if this app would help you?
http://commmgrpro.com/index.html
it's not out yet, but the developer is asking for beta testers.
Maybe if the connection is actually terminated rather than going off because it times out, the next connection will be good. Worth a try anyway I would think.
let us know
marisa4755 said:
I wonder if this app would help you?
http://commmgrpro.com/index.html
it's not out yet, but the developer is asking for beta testers.
Maybe if the connection is actually terminated rather than going off because it times out, the next connection will be good. Worth a try anyway I would think.
let us know
Click to expand...
Click to collapse
Has anyone tested this app?
Related
Hi,
Maybe its an odd question.....
When I press send&receive on my inbox my XDA connects via GPRS to the internet.
So good so far. Then Pocket outlook has finished, it does not disconnect.
Is there a setting, which I missed, or is it a bug?
Please help.
regards,
Silver
Hey Silver,
check this posting
http://xda-developers.com/phpBB/viewtopic.php?t=1822
for now and you could find and anwser. Its considered as a bug for the time being and there is a temp. solution for it.
:wink:
Thanks ARZLEB,
I looked on http://www.pocketpcfreewares.com
for spb gprs traffic monitor but I didn't find it. Do you know where I can get it from?
regards,
Silver
Send me a private msg here with your email and i will email it to you later on today its not a big file...
@all:
why is it concerned to be a bug.... i don't see it that way. GPRS is imho an "always on" technology. why should one want to disconnect it.
imho wm2003 uses more of that "push" technology that pushes emails ect from the serve to your pocketpc as soon as they arrive. that for the device has to be connected all the time.....
or maybe i'm totally wrong ) could be as well of course *g*
servus ize|man
Well simply because GPRS always on = battery concemption = less talk time.
Also sometimes GPRS always could make u miss a call... if there is any data activity and someone calls u at this moment it will sound like ur phone is either busy or OFF.
So i think u should have the ability to d/c ure GPRS session anytime u want!
@arzleb
aehmmm. are you sure you are right?
imho grps on is made possbile with the same mechanism that makes your gsm connected. so there should be no higher power drain. but i can't test that. it's just what i heard.
and you DEFINETLY get no "engaged" on the other side when you call a pocketpc that has a grps running grps connection. i just tested that again. gprs gets suspended when a call comes in. that's all. (i was d'ling a file when i called myself on the phone - it took some seconds more to get the call through though)
servus ize|man
Yeah i agree all that is true but u didnt take into consideration some of the Operator settings.
Here my operator settings for GPRS is that the party calling me while i am downloading a file gets an engaged or sometimes OFF tone.
What ure telling is the way it should be ... but its not the case everywhere!
:?
I think GPRS "Always-On" is how the device was intended to be & finally is almost 2years later! :evil:
To further illustrate GPRS has a ALWAYS been advertised as an "Always-On" service from it's conception. In addition almost all Mobile Phones implimenting GPRS technology have had this "Always-On" connectivity behavior from the beginning. It is simply an embarrassment to Microsoft that this standard function available on Mobile Terminals for over a year of the release of the XDA was finally instituted on this device. So this just appears to be something new to XDA users.
It does not effect your battery life any more than having your radio on.
If data cost is your concern use a CSD dial-up connection for your Inbox operations. There is an option in Inbox to choose which connection to use. The CSD function will act exactly as you are wishing it to. It will only take up to about 2.5 minutes of you talk time. I so far have not noticed a substantial increase in speed during Inbox operation using CSD verse GPRS.
To me I was furious that I had to wait as long as I did for the XDA to act like it's lesser Mobile Phone brothers. Personally the freedom of "Always-On" has changed the way I do business amazingly. The amount of freedom it provides me in giving me an almost "true-real-time" virtual office is incredible.
If data connection is a real tool to you, then you wont be able to live without a dedicated connection. If it is a novelty or cool factor, then you will always be worried about accumulating data costs, but don't worry if data usage is going to be successful for providers they are going to have to re-think their price structures (ala T-Mo unlimited) to eliminate or diminish this concern of customers if they want data services to be adopted by subscribers & simply to justify/recoup their cost to build these data networks. So be patient
if you have a program like messenger running it would have to send some data over GPRS once in awhile not sure how much it would be maybe
it's soo little it dont really matter
but if it's like one MB a week with XDA always on and GPRS always on
it would be pricy
a bit anyway
GPRS always on is a good thing, but at leased in Germany it is still very expensive.
So I like to have a option to switch it off.
GPRS monitor is really a cool tool for getting control over the GPRS costs.
Thanks 2 ARZLEB who pointed me the right direction.
regards
Silver
Silver its my pleasure anytime if i could help dont spare me
As to anwser the above posts about GPRS "always on" be sure that "always on" is used for the devices also that goes into Stand By therefor killing the active connection. Some of the ROMs from o2 and QTEK had this matter solved in the latest upgrades to keep GPRS always ON when device goes into stand by
BUT
What we are discussing here is the ability to d/c when we want! In the QTEK ROM 3.19 the GPRS always on would allow you to stay connected even when the device goes into stand by and also be able to d/c when u want. Also when sending and receiving email the device will connect and d/c as need it.
BUT
this isnt the case in WM2003 where u cant find a d/c button anywhere and that i consider wrong! Also taking into consideration that some countires GPRS is still expensive.
i hope you got my point on this matter - i can assure you its a bug and when talking to someone in the Mobile Division in Microsoft he assured me in an unofficial way that it is a bug...
:wink:
Sorry to change topics, but it is regarding GPRS. Does anyone have procedures on how to setup the GPRS connection. I loaded WM2003 4.20.1081 (Build 13100) and it seems to work great except no modem connection is setup.
Please help
What is the access point name for Tmobile?
I use internet2.voicestream.com or you can use wap.voicestream.com .
HTH
Dunno what is going on here - I had this problem occasionally with E200 / C500 on Orange, but not to this extent.
Sat at my desk, I suddenly get a Voicemail notification. Strange, as the phone hasn't rung. So I decide to test it.
I get NO ringtone on the phone I'm calling from. Nothing at all. Then it cuts straight to VM. (Phone is sat with full signal, and connected to UMTS network). I phoned 5 times, all with the same result.
Then I hung up the UMTS. Same thing happened.
I did a soft reset and left it in clamshell mode, and phoned again. This time I could clearly hear the ringing on the phone I was calling from, but the device didn't ring / vibrate or anything.
I opened it up and had a message "The phone operation failed" so I hit OK on this and closed it back up again. Phoned it again and this time it rang properly. I hung up before connecting, and got the "Missed call" notification.
Its not (entirely) down to being connected to UMTS - as my phone reconnects automatically as soon as it starts up.
Anyway, having dismissed the "You have a missed call" notification, I tried again. Its back to its original state now, no ringing heard on the phone you call from, and nothing on the phone itself. I only got ONE missed call notification, despite calling it around 7 or 8 times in all.
What the hell is going on here? It almost seems like the phone itself signals to the network that it is totally unreachable (hence no ringing heard by the caller).
I assume you haven't set up diverts or anything?
Get your network provider to do a test and see if they can give you any further information.
Failing that, it's possible that if you stopped the ExtROM from fully installing, it could be causing problems? Or maybe even some sort of task manager may be 'killing' the phone services?
I hadn't set any diverts, and it was the oddly random nature that was cause for concern - it worked after the soft reset, but didn't work beforehand. I can't be doing with a phone that, for its own reasons, refuses to aknowledge an inbound call! This should take precedence over anything else the "phone" is doing at the time, surely...
I've got T Mobile to send me out a reset of my profile (a text message which I delete, then power off the device) and I'll see how it goes.
I did have SBP PocketPlus installed, but no longer... I've not got much installed at all, at the moment.
Strongly considering flashing to the iMate ROM at this moment!
After removing the battery I retested. It was fine.
After writing the last post, I retested again and its broken again.
B*llocks.
The same as you my XDA Exec, oftern misses calls, ( you ring your self and hear it reing bu the phone makes no noise) i also had the same on my XDA2i, and yes removing the battery fixes it for a while.
Also mine when it looses service ( witch is oftern ) it will not go back into service until i soft reset it
John
Hmm, sorry no clue.
I have a JasJar and no-one has told me off for missing their calls. (I take quite a few from work, but rarely make any myself)
Maybe try a ROM flash, but I'm sure other Exec users are not having these problems, so it sounds like it might be something other than a ROM issue?
I've just stuck the iMate Rom on it. Was probably going to do it anyway, but didn't want to break my TomTom setup...
I'll do some testing and will repost on this thread with my findings.
I'm still getting the problem with the iMate ROm installed.
When I go to the Phone settings, it thinks I'm on the UMTS T-Mobile UK network. Now I'm sure this is fine for data, but maybe its not OK for voice, or something like that?
Can anyone let me know what they have in those settings?
Spotted this too on the Jasjar - can't pin down why though as it only appeqars to have started recently
Stu
I'm becoming certain that my data connection is effectively hogging the phone and not allowing voice traffic. I just had problems sending a text message. Every time I hit send, it failed (about 6 times) and went into drafts. To get it to sent, I hung up my active data connection and tried again, and it went immediately.
This is a nightmare, as the device HAS to perform both voice and data functions. I want an always-on data device, but the data MUST be interuptable by inbound / outbound phonecalls as well as notifications (SMS etc).
Right...
I've dropped down to GSM instead of 3G by removing the "Auto" setting from the Band option within the Phone Settings. This appears to have solved the problem.
From looking at the network, it appeared my phone was always connecting to a network called "UMTS T Mobile" (this was even displayed on the occasional incoming call that worked as the carrier). I'm certain this is what is causing the problems. After a Soft Reset, it would still connect to this, as my OTA ActiveSync connection would start up...
Having changed to GSM instead, I'm now connecting to "T Mobile UK" as my carrier - and this is allowing full inbound/outbound functionality - albeit only with GPRS data connectivity.
I'm on T-Mobile UK, and MSN Messenger will happily be interrupted when I get a voice call?
I'm lucky enough to live and work in an area where I'm only ever connected to UMTS (although the setting on my phone is "Auto"). I'm 99% certain that I can get calls every time, and having tested it just now a couple of times it's working without any problems, so there must be something that'll sort out your problem?
sub69 said:
I'm on T-Mobile UK, and MSN Messenger will happily be interrupted when I get a voice call?
I'm lucky enough to live and work in an area where I'm only ever connected to UMTS (although the setting on my phone is "Auto"). I'm 99% certain that I can get calls every time, and having tested it just now a couple of times it's working without any problems, so there must be something that'll sort out your problem?
Click to expand...
Click to collapse
I'm lucky enough to live and work in an area immediately covered by whatever equipment may (or may not) be located a T Mobile's head office... :roll:
I cannot discount the possibility that they've erected a UMTS cell which they "tinker with", which may (or, indeed, may not) be causing my problems...
I guess next time I'm out of the area, and in a 3G coverage area elsewhere, I will revert and test it.
In the meantime, they've asked me to test by switching back to "Auto" and trying to phone my phone once in a while, taking note of when I call and whether I get through, and they'll endeavour to trace those calls and find out what is going on...
I hope you'll be sending them an invoice!?!
I have this problem now. I only noticed it after a ROM upgrade (to the latest TMUK ROM). What fixed your problem in the end?
Hi All
I have had a very similar problem and have been discussing it in a separate thread.
http://forum.xda-developers.com/viewtopic.php?t=62863
As you will see, it seems to me that it is a T-Mobile issue, but they don't acknowledge that it is a fault. I don't get the same problem when I put an O2 sim in my Exec.
Other than downgrading to GPRS, I don't think there is any fix.
Mark
Mark, I've had a thought. Do you (like me) have an old 5v T-Mobile SIM.
These SIM’s can be identified either by SIM serial number 893044 05 or 16 – up to and including 893044 50. SIMs with serial numbers 893044 52 and above will be ok- anything lower is likely to be a 5v.
There was an issue when I 1st got my MDA Pro. It had to be network unlocked by T-Mobile for it to work with my SIM. Is it possible that the ROM update as "re-awakend" this problem?
(Also posted in thread you link to)
Thanks for the idea, Slave1, but I don't think that is the cause of the problem. My SIM doesn't have a serial number anything like those you suggested (it starts 060080...) and I only got it a couple of months old and so I am sure that it is a 3G one.
However, now that you mention it, I did have a problem getting the SIM to work when I first got it. I had to get on to Customer Services to get them to register it on the network becuase, they said, the shop hadn't registered it correctly!
Mark
mburgin said:
and I only got it a couple of months old and so I am sure that it is a 3G one.
Click to expand...
Click to collapse
All SIMs are usable with 3G (it's the handset that make the difference)
mburgin said:
I did have a problem getting the SIM to work when I first got it. I had to get on to Customer Services to get them to register it on the network becuase, they said, the shop hadn't registered it correctly!
Click to expand...
Click to collapse
That's a different issue but just as frustrating.
I had another though. Is anyone using a T-Mobile SIM in an XDA Exec (or just using an O2 ROM) having the same problem?
Could it be a ROM issue?
Hi,
I'm using a Magician with WM2003
I have a GPRS connection setup for with t-mobile using a proxy.
If I'm not connected it works great- I press send/receive for my e-mail it connects and gets my messages just fine.
If I do it again 5 minutes later also fine.
The problem is after a long time the connection is still active, but when I go to do a Send/Receive-
I get an "unable to connect to the incoming mail server" message. All my other internet apps also will not work. If I turn on flight mode and then turn it off (to disconnect from my GPRS connection) and then try the internet again- it will work fine.
I think what triggers this is going into an area with no service. The GPRS connection stays active- and when I try to use it (even when I'm back in an area with service) it won't work.
Any suggestions?
Thanks,
Daniel
I found this, may help ....
Look for "KeepAliveTime" on the right side of this page
http://msdn2.microsoft.com/en-us/library/aa915651.aspx
It may help, good luck!
I have this same issue with the htc touch. Not sure what to do about it. I see the keepalivetime but it isn't a hack or a reg edit (that I can tell).
bump
anyone having this kind of an issue on your htc touch?
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
flashflash said:
HI guys, having th same problem here with my Hermes. Strange thing is, this has only started to happen over the last few months. I am on T-Mob (UK) as well... Any one have any ideas, because my push email is driving me crazy (drops the connction and cant connect again, this includes the interent as well.
Click to expand...
Click to collapse
Exactly the same here - issues with push mail and when using messenger have to turn flight mode on and off to reconnect to the service - only been like this for few weeks now - never used to be a problem before
So it looks like T-mob have changed something recently. I have been searching various forums trying to find an answer but no luck. TMob reckon nothing has changed when i called them.
I too have the same problem and I am also on t-mob UK.
I will call Tmob again tomorrow and hopefully get through to someone in their tech dept. I knew it had to be Tmob, I had changed nothing on my handset, but they refused to acknowledge that anyone else had a problem.
I use cingular/att with these issues so it's not just tmobile.
mikewchandler said:
bump
anyone having this kind of an issue on your htc touch?
Click to expand...
Click to collapse
You are not alone here....... nearly every day a soft reset
Also the same with my trinity - but not so often
Having spoken to T-Mob UK, the general thinking is they are imposed restrictions on usage for the basic walk and web service. This includes IMessenger and push e-mail (I knew about IM bit not Push Mail!)
The engineer seems to think the connection will be frozen if the network detects
a IM service (the heatbeat of push mail mail looks to be included in this).
Solution: Upgrade to Walk and Web Plus (extra £5) per month.
I have been given a free month to try and see if this solves my issues. I will let you know how it goes.
Now this could be T-mob fobbing me off and trying to get an extra five quid off me, lets wait and see. Any of you guys on the plus service already??
I was guessing that might be the case, let know how it goes if I need to upgrade
I use the mediamax bundle with cingular/att. I wonder if this is indeed the case. I would need to upgrade to the pda plan, which would be pricey. Mabey that's the case?
Well, I'm afraid it was a nice story that Tmob told me, but it hasn't sorted the problem! I will keep an eye on it over the next few days just in case it takes a few days to set their end, but as of today I still loose connection.
OK, finally got it sorted....! I have GPRS connected all the time now without loosing connection.
Looks like T-mob were telling me the truth. After talking to a T-mobile engineer, he confirms that they now have the network infrastructure to detect and block services that are not covered in certain WnW packages. This went live just over a month ago.
The basic WnW package does not allow Push Email & IM, if detected the network will block your IP. Turning off and on the radio will give you a new IP, so will work again until detected.
For Push Email you will need the WnW plus service. Now the interesting part is if you add on the plus service (a bolt on) it will still not work. You will need to add the package onto your contract not as a bolt on.
Many people have just paid extra for the bolt on but the T-Mob system doesnt recognise this and still blocks Push Mail & IM.
It doesnt cost any extra or change your contract length, its just a different way the customer service people upgrade your account.
Unfortunately the customer service rep that upgraded my account did not know this, but the engineer new straight away.
Hope this helps people.
Thanks for the info.....I use ATT/Cingular. What are the odds they started this same thing a month ago? I've been noticing this problem for about that length of time.
Hi all!
It´s the same for me
I´m using Eplus with Cortado email push in Germany
Every morning a soft reset
Any solutions possible within the registry
Greetings
Gregor
New user here, please tolerate my long post with many questions. I've had my Touch Pro 2 for a few months now, but haven't gotten into customizing it at all yet. What I'm wondering is if there is a program that can prevent my phone from accessing the internet or using any data unless I am connected to Wi-fi. I'm a University student and spend most of my time on campus, which has free Wi-fi. Occasionally while tinkering with my phone I get an error message from one program or another, and the browser instantly kicks up and leads me to a page for troubleshooting. Eventually costing me data fees.
Is there any way to prevent my phone from accessing the internet entirely unless it is connected via Wi-Fi? I found a few programs that looked like they might solve my problem, but they only seem to work when roaming. Also if anyone happens to know, is the battery drain much higher if I leave Wi-fi on all the time? I'm currently in the habit of turning it off and on when I need to use it, but if the drain is low enough I might stop bothering with the constant on/off switching.
Thanks in advance for any help you folks can offer!
PS: Are there any "must have" programs or tweaks that I should know about? Other than a few games, my phone is still entirely stock. I've looked over the "software worth installing" thread, but being new to Windows Mobile it's hard to know what is a slight tweak, and what is something that everyone should probably have.
Search for the "NoData" cab. I think it's from Modaco.
I noticed that one previously, but was under the impression that it only blocked data transfers when roaming? If that's not true, or it can be configured otherwise, then that should be exactly what I'm looking for.
I used this program for my wife's phone. It blocks your phone from accessing your carrier's data network. It turns the hardware off, I believe. Worked for me!
first you should turn error reporting off since you'll never get a message back for a fix as MS won't do anything about it half the time. And second you should be able to turn off the 3g in connection settings under communication in the settings menu. When you do that it shouldn't auto on. You don't need any software to do what you need for this. I've had mine since it came out and the settings have held up through the Tilt and the Fuze as well. Hope this helps.
There you are
Hi everyone,
I'm new here and this looks like a good place to learn about all things WinMo
Unfortunately, i think i may have donw something to my HD2 and now it wont let me on the internet. It says at the top its connected via 3g or whatever's the strongest connection. But whenever i try to launch anything requiring the internet it comes up saying its unable to connect and to try again.
I've had the phone 3 months and its been fine. THe only changes i've made from standard is adding cookies home tab (which im sure didnt do anything) the only other thing i did around the time of it stopping working is using tree size mobile i selected "Load Default Settings" could this have done it??
I've also just noticed it wont let me call people, it just does 3 beeps and hangs up even in strong signal.
Any help on this would be greatly appreciated,
Thanks,
Mark
Have you paid you're bill lol
anyway settings>connections>then take a look in connections see if all you're settings are still there if not go back a page and hit up connection set-up and it should put you're settings back in have a soft reset and try again call wise not sure, could be a problem with the phone that requires a hard reset(back to when you first got the device)
I'll enquire bout the bill, shouldnt be though, cos when you get cut off it doesnt let you connect to 3g, and when you call its just says connection to this number is restricted on this phone...which it isnt doing, its just not calling at all.
Been into settings and everything is on and i've done the reconfiguration to Vodafone and its still the same.